Company Detail

Job Description

Position Description

If you love a high energy and fast pace environment - Serco has a great opportunity for you! The Operations Clerk will be on a dynamic team, supporting customers with processing their retirement pensions at our Doral, Florida location.

Bring your expertise and collaborative skills to make an impact towards servicing our retirees. Serco and PBGC protects the retirement security of over 35 million Americans in single employer and multiemployer pension plans. Our goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits.

In the Operations Clerk role, you will:

• Acts as a liaison between our government customer and its participants. Effectively resolves customer issues, requests and inquiries.

• Provide base level customer service.

• Managed inbound calls in a timely manner, following call center scripts when handling different topics, identifying customer needs, providing basic information, researching participant accounts, addressing basic questions or issues, providing an accurate and efficient response.

• Keep accurate records of all conversations, and meeting contractual qualitative and quantitative targets.

• Perform tasks associated with call handling to include basic plan and participant file research and updates.

• Preparation and scanning of documents into PBGC systems.

• Have knowledge of commonly used concepts, practices and procedures as it relates to benefits administration.

• Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.

• Works under immediate supervision and reports to a supervisor.

Office location is in Doral, Florida. Due to the current pandemic situation, candidates may be assigned to remote telework; However, on site work will be required for this position once safety restrictions are lifted.

Qualifications

To be successful in this role, you will have:

• High School Diploma or GED

• Must be able to obtain and/or maintain a Pubic Trust security clearance.

• Two years of related experience.

• Must be able to exercise analysis and experience in selecting documented procedures to follow in searching for, interpreting, selecting, or coding items to be entered from a variety of source documents.

• Microsoft Office knowledge and experience.

The hourly rate for this position is 17.32/hr, plus $4.22/hr for Health and Welfare (H&W).

Office location is in Doral, Florida. Due to the current pandemic situation, candidates may be assigned to remote telework; however, this is not a full-time telework position. On site work will be required for this position once safety restrictions are lifted.

If you are interested in supporting and working with our PBGC Team and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49905/administrative-clerk/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49905

Recruiting Location : Location US-FL-Doral

Category Administrative/Clerical

Position Type Full-Time

Security Clearance None

Clearance Details PBGC

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Campaign LPPBGC

Job Detail

• Company:
  Serco

Job Description

Position Description

*WBB is now part of Serco

Serco supports the Navy Recruiting Command with recruiting the best quality men and women from the diverse population of our country and focus on the productive outcomes required by executing best business practices and maintaining an effective, motivated, integrated active and reserve recruiting force.

In this role, you will:

• Provide direct support to program administrators by providing administrative services to type, edit, and distribute a wide variety of correspondence under established guidelines and procedures

• Prepare personal awards based on an awards template as well as engraving names and command logo on plaques in accordance with standard operating procedures

• Answer and direct incoming telephone calls and visitors

• Schedule and plan meetings/appointments as required, including conference calls

• Liaise with staff members, applicants and the general public on a daily basis

• Develop and maintain filing systems for applicant files, general correspondence, forms, reports, minutes, and other materials per direction and procedures

• Assist with distribution, photocopying, faxing, mailing, and preparation of routine correspondence and outgoing materials as needed

• Coordinate, compile, and maintain data for submission in monthly/quarterly/annual reports

• Assist with screening, reviewing and verifying the accuracy of applicant enlistment paperwork and update applicant enlistment documents using secure automated personnel data systems as needed

• Organize, collect, analyze, and present statistical information related to the tracking of applicants, goal attainment, and marketing analysis for both officer and enlisted programs

• Prepare reports for Program Managers and higher level personnel, describing problems that are recurring or causing significant delays or costs, the corrective actions taken, and the need for additional time or resources needed to meet recruiting objectives

• Obtain workload data and track progress in meeting objectives and use of resources via web-based Navy applications and other commercially available web-based programs

Qualifications

To be successful in this role, you will have:

• The ability to obtain and maintain a Secret clearance

• High School Diploma or GED

• 3 years of experience in office management or clerical support

• High proficiency in the entire Microsoft Office 2010 suite of software applications to include Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Access, Microsoft PowerPoint, Microsoft Visio, and Microsoft SharePoint Workspace

Additional desired experience and skills:

• Experience editing and formatting documents in accordance withSECNAV awards instruction and Navy Correspondence Manual

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49820/general-clerk-i/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49820

Recruiting Location : Location US-AZ-Phoenix

Category Administrative/Clerical

Position Type Full-Time

Security Clearance Other

Clearance Details Ability to obtain and maintain a Secret clearance

Telework No - Teleworking not available for this position

Campaign LPWBB

Job Detail

• Company:
  Serco

Job Description

Position Description

Navy Personnel Command's Navy Casualty Office (PERS-00C) needs administrative support to perform one of the most important and revered missions in the Navy - providing timely and first-class casualty assistance to Navy families under the most grievous circumstances. This mission is supported across programs including travel, benefits support, mortuary affairs, and POW/MIA, Survivor Support and Entitlements (SSE), Mortuary and CASOPS branch programs.

You will be part of an 11-person Contractor team that works closely with PERS-00C staff to provide high quality administrative and operational support to the office.

In this role, you will:

• Perform operations, personnel management, and administrative support services

• Develop, document, implement, and maintain an SOP for this requirement, program management and administrative services in support of Navy Casualty Programs

• Perform data entry and management activities using the Defense Casualty Information Processing System (DCIPS), the Defense Travefl System (DTS), and other workforce management tools

Qualifications

To be successful in this role, you will have:

• A Bachelor's Degree

• A Secret Clearance

• At least 3 years of experience in data analysis, program analysis, statistical analysis, and business process improvement

Additional desired experience and skills:

• Previous experience with the PERS-00C Office

• Excellent knowledge of the Microsoft Office Suite

If you are interested in supporting our military in this somber but extremely important role, submit your application today!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49870/analyst-iv/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49870

Recruiting Location : Location US-TN-Millington

Category Navy

Position Type Full-Time

Security Clearance Secret

Telework No - Teleworking not available for this position

Campaign LPWBB

Job Detail

• Company:
  Serco

Job Description

Position Description

If you love assisting people, making outbound phone calls with the use of a call script, and detailed record keeping, - Serco has a great opportunity for you!

As a General Clerk II Seasonal , you will select from clearly defined processes to make simple changes and interpretations to consumer records by following easy-to-follow guides, manuals and procedures at our (city, state) location. Bring your clerical and customer service skills to the team that helps the American people obtain affordable health care.

Serco supports the Centers of Medicare & Medicaid Services as a prime for their Department of Health and Human Service contract which supports the Affordable Care Act. The CMS business unit is focused on providing world-class, technology-enabled support services to government organizations, helping them administer health care programs to the public. The unit delivers document processing, inbound and outbound call center support, business process design and software, application verification, and benefits determination and processing. The team delivers flexible and responsive solutions to evolving and emerging needs, a deep understanding of eligibility determination, exemptions and inconsistency processes, and knowledge of existing application processing.

As a part of this 250+ member team, you will place outbound calls to consumers across the country and provide them support they need to resolve their verifications issues within the Health Insurance Marketplace. You will work closely with your Supervisor and peers to deliver exceptional customer service.

In this role, you will:

• Post information to agency records and modify forms or records.

• Will communicate with consumers using your English and Spanish speaking skills.

• Provide telephone support using the English and Spanish languages.

• Record and input information to internal database records.

• Conduct outbound telephone calls.

• Perform data entry and retrieval and perform arithmetical computations.

• Receive coaching/feedback and implement/take action to make changes as appropriate.

• Participate in internal training through company Learning Management System and passing certification tests.

• Adhere to service compliance requirements by completing training modules and passing annual re-certifications.

• Maintain required production and quality standards as outlined by contract.

• Recognize & assess issues associated to the task following work instructions as outlined by the line of business and escalates when necessary.

• Effectively work in a team environment.

• Demonstrate flexibility and ability to adapt to change.

• Additional duties as assigned.

Available schedules:

• Monday - Friday - 7:45 AM-4:15 PM

• Monday - Friday 1:45 PM - 10:15 PM

This is a temporary telecommuting position but may be required to work onsite depending on business need. However, you will need to be available to return to onsite performance of duties once COVID restrictions are lifted. All COVID precautions are in place at our sites as we follow state & CDC guidelines to best ensure the safety of our employees. These procedures are required of all Serco employees.

To qualify for this position as a temporary telecommuting employee you must meet the following requirements:

• You must be able to commute to the Serco officein Rogers, AR and are able to work onsite once COVID restrictions are lifted.

• You have a defined work area in your home that is safe, reasonably quiet, free from high traffic and the location of your computer screens are secure and free from potential prying.

• You have a private location in your home to conduct confidential phone conversations.

• Your home workstation is within 25 ft of your modem/router so you can plug in a network cable into your existing internet connection for best connectivity.

• You must have your own physical and reliable internet access, which cannot be through satellite service (such as Direct TV) and WIFI which are not permissible.

Military Veterans and spouses are encouraged to apply.

Depending on hire date, seasonal employment typically ranges from three to six months in duration.

Seasonal employees may be offered the opportunity to become full-time employees subject to performance and position availability.

Si eres detallista, te gusta resolver problemas y ayudar a los dems, y buscas unirte a un equipo apasionado, entonces Serco tiene una gran oportunidad para ti. Slo se necesita de unos minutos para enviar tu solicitud y ser considerado inmediatamente.

Como Empleado General II Bilinge , seleccionars entre procesos claramente definidos para realizar cambios e interpretaciones sencillas en los registros de los consumidores siguiendo guas, manuales y procedimientos fciles de seguir en nuestra localidad de Rogers, AR. Se parte de nuestro equipo que ayuda al pueblo estadounidense a obtener una atencin mdica accesible, aportando tus habilidades administrativas y de servicio al cliente.

Serco apoya a los Centros de Servicios de Medicare y Medicaid como principal del contrato con el Departamento de Salud y Servicios Humanos que apoya la Ley de Atencin Accesible. La entidad de negocios de CMS se enfoca en la prestacin de servicios de apoyo tecnolgico de primera clase a las organizaciones gubernamentales, ayudndolas a administrar los programas de salud al pblico. CMS ofrece procesamiento de documentos, asistencia a centros de llamadas entrantes y salientes, diseo de procesos empresariales e informatica, verificacin de solicitudes y determinacin y procesamiento de beneficios. El equipo ofrece soluciones flexibles y con capacidad de respuesta a las necesidades cambiantes y emergentes, un profundo conocimiento de la determinacin de la elegibilidad, las exemciones y los procesos de inconsistencia, y el conocimiento del procesamiento de las solicitudes existentes.

Como parte de este equipo de ms de 250 miembros, realizars llamadas salientes a consumidores de todo el pas y les proporcionar el apoyo que necesitan para resolver sus problemas de verificacin dentro del Mercado de Seguros Mdicos. Trabajars en estrecha colaboracin con tu supervisor y sus compaeros para ofrecer un servicio exepcional al cliente.

En este puesto, usted:

• Colocar informacin en los registros de la agencia y modificar los formularios o registros.

• Se omunicar con los consumidores utilizando tus habilidades de hablar ingles y espaol.

• Proporcionar apoyo telefnico utilizando los idiomas de ingls y espaol.

• Registrar e introducir informacin en los registros de la base de datos interna.

• Realizar llamadas telefnicas de salida.

• Realizar la entrada y recuperacin de datos y realizar clculos aritmticos.

• Recibir asesoramiento/entrenamiento y aplicar/tomar medidas para realizar cambios segn corresponda.

• Participar en entrenamientos internos a travs del sistema de gestin de aprendizaje de la empresa y superar las pruebas de certificacin.

• Cumplir con los requisitos de servicio completando los mdulos de adiestramiento y aprobando las recertificaciones anuales.

• Mantener los estndares de produccin y calidad requeridos segn el contrato.

• Reconocer y evaluar los problemas asociados a la tarea siguiendo las instrucciones de trabajo segn la lnea de negocio y escalar cuando sea necesario.

• Trabajar eficazmente en un entorno de equipo.

• Demostrar flexibilidad y capacidad de adaptacin al cambio.

• Tareas adicionales segn se le asignen.

Horarios disponibles:

• Lunes - Viernes - 7:45 AM-4:15 PM

• Lunes - Viernes 1:45 PM - 10:15 PM

Se trata de un puesto temporal virtual (a distancia), pero puede ser necesario trabajar desde la oficina de Serco en base de las necesidades del negocio. Sin embargo, tendr que estar disponible para volver a desempear sus funciones desde la oficina de Serco en la localidad pertinente una vez que se levanten las restricciones de COVID. Todas las precauciones de COVID se aplican en nuestras instalaciones, ya que seguimos las directrices del estado y de CDC para garantizar la seguridad de nuestros empleados. Estos procedimientos son obligatorios para todos los empleados de Serco.

Para poder calificar a este puesto como empleado temporal a distancia debe cumplir con los siguientes requisitos:

• Debe poder viajar diariamente a la oficina de Serco en Rogers, AR y ser capaz de trabajar desde la ofician una vez que se levanten las restricciones de COVID.

• Tener un rea de trabajo definida en su casa que sea segura, razonablemente silenciosa, libre de mucho trfico y la ubicacin de las pantallas de su ordenador son seguras y libres de posibles intrusos.

• Tener un lugar privado en su casa para mantener conversaciones telefnicas confidenciales.

• Su estacin de trabajo en casa tiene que estar a menos de 25 pies de su mdem/router para que pueda enchufar un cable de red en su conexin a Internet existente para una mejor conectividad.

• Debe tener su propio acceso fsico y fiable a Internet, que no puede ser a travs de un servicio de satlite (como Direct TV) y WIFI ya que no estn permitidos.

Fomentamos a los Veteranos militares y cnyuges a presentar su solicitud.

Dependiendo de la fecha de contratacin, el empleo temporal suele tener una duracin de entre tres y seis meses.

A los empleados de temporada se les puede ofrecer la oportunidad de convertirse en empleados a tiempo completo en funcin de su rendimiento y de la disponibilidad del puesto.

Qualifications

To be successful in this role, you will have:

• High school diploma or equivalent, plus 6 months of experience in a similar job. Education beyond high school completion may be a substitute for experience.

• Must be fluent in both English and Spanish

This position pays $19.44/Hour plus $4.22/Hour H&W.

This position is on a Federal U.S. Government contract which will require candidates to pass a background investigation and drug screen. Medical marijuana cards are not acceptable.

Additional desired experience and skills:

• Have clerical skills including data entry, typing and outbound telephone calls.

• Provide telephone support utilizing clear and effective communication skills in both English & Spanish. Prior telephone experience is desired.

• Be able to use a computer including Microsoft Office Suite (Excel, Word, PowerPoint and Outlook).

• Be able to multitask using two computer screens and navigating between multiple software programs.

• Be able to work independently, perform as a self-started, and meet critical deadlines.

• Be able to communicate effectively.

• Be able to maintain confidential and sensitive information by following PII (Personal Identifiable Information) standards

• Be able to translate from Spanish to English from a variety of language sources, including but not limited to print and audio.

• Be able to use standard English grammar in attaining clarity and a faithful rendition of the original source's meaning.

If you are a detail-oriented person who is interested in problem solving and assisting others and are looking to join a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Para tener xito en este puesto, usted tendr:

• Bachillerato o equivalente, ms de 6 meses de experiencia en un trabajo similar. La educacin ms all de la finalizacin de la escuela secundaria puede ser un sustituto de la experiencia.

• Debe dominar el ingls y el espaol.

Esta posicin paga $19.44/Hora ms $4.22/Hora H&W.

Esta posicin est en un contrato del Gobierno Federal de los Estados Unidos que requerir que los candidatos pasen una investigacin de antecedentes y una prueba de drogas. No se aceptan tarjetas de marihuana mdica.

Experiencia y habilidades adicionales deseadas:

• Tener habilidades administrativas, incluyendo la entrada de datos, mecanografa y llamadas telefnicas de salida.

• Proporcionar soporte telefnico utilizando habilidades de comunicacin claras y efectivas tanto en ingls como en espaol. Se desea tener experiencia telefnica previa.

• Ser capaz de utilizar una computadora incluyendo las applicaciones de Microsoft Office (Excel, Word, PowerPoint y Outlook).

• Ser capaz de realizar mltiples tareas utilizando dos pantallas de computadora y navegando entre mltiples programas de informacion.

• Ser capaz de trabajar de forma independiente, autosuficiente y cumplir con las fechas limites.

• Ser capaz de comunicarse eficazmente.

• Ser capaz de mantener la informacin confidencial y sensible siguiendo las normas de PII (Informacion de Identificacion Personal)

• Ser capaz de traducir del espaol al ingls a partir de una variedad de fuentes lingsticas, incluyendo, pero sin limitarse a, la impresin y el audio.

• Ser capaz de utilizar la gramtica estndar en Ingles para conseguir claridad y una interpretacin fiel del significado de la fuente original.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now

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ID 49838

Recruiting Location : Location US-AR-Rogers

Category Administrative/Clerical

Position Type Full-Time

Security Clearance None

Telework Yes - May Consider Full Time Teleworking for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

If you love high profile and strategic initiatives supporting the Department of Defense Serco has a great opportunity for you! This Strategic Workforce Planner will be on a dynamic team at our Alexandria, Virginia location. Bring your expertise and collaborative skills to make an impact on our Department of Defense Cyber Workforce Strategy.

• This position is contingent upon your ability to maintain/transfer a Secret clearance.

• This position is contingent upon customer requirements and/or their approval.

In this role, you will:

• Provide analytical and technical support relating to DoD CIO Cyber Manpower strategy and policy and cyber workforce initiatives.

• Research, analyze, and identify DoD and federal IT skill gaps and root causes as well as recommend strategies to reduce gaps in cyber workforce positions.

• Provide draft analysis and recommendation report to meet the functional community management lifecycle reporting requirements established by the Department of Defense.

• Conduct research and analysis to identify cyber workforce trends; analyze data to assess the overall health of the DoD cyber workforce; develop strategic workforce documents; write cyber workforce reports for submission to the Secretary of Defense, the US Congress, or other federal entities; and provide documentation to support advocacy for legislation, regulations, policies, and tools necessary to sustain the cyber workforce.

• Responsible for a broad spectrum of civilian workforce planning and analysis requirements, as well as overseeing overarching force management policies (e.g., recruitment, retention, compensation, professional development) career development, education, and training) for over 50,000 DoD civilians in 18 occupational series. Supportive efforts include research and analysis to identify workforce trends; development of strategic workforce documents; and advocating for legislation, policies, and tools which support workforce sustainment.

• Analyze cyber personnel trends to support strategic human capital reporting requirements.

• Understand the differences between manpower and personnel systems, and the type of human capital information that resides within them.

• Ability to conduct data analytics using DoD canned reports and/or structuring data queries to obtain desired content. Other sources may include the Bureau of Labor Statistics, OPM's Fedscope.

• Provide support, on an ad-hoc basis, for a variety of Congressional response requirements associated with cyber workforce management. These include analysis of draft legislation; creation and defense of legislative proposals; correspondence preparation; material support for meetings with Congressional member/staff visits; and responding to requests for information.

• Monitor congressional positions and actions on matters affecting all aspects of cyber workforce management and recommends Defense positions.

• Advise the DoD CIO regarding the need for new or modification to existing legislation, and congressional reporting requirements; develops timely responses to congressional responses including legislation, questions in specific areas of interest, questions and inserts for the record, hearing statements, and backup material preparation.

• Prepare responses to media requests, write newsletter articles, and provide website content to share insight on DoD cyber workforce trends and the status of ongoing workforce initiatives.

• Analyze workforce data and prepare cyber workforce reports to meet requirements imposed by the Secretary of Defense, the U.S. Congress, the GAO, OMB and OPM.

• Provide written content for a variety of informational purposes to showcase cyber workforce initiatives.

• Draft authoritative responses for GAO questions, succinctly conveying DoD's position and accomplishments and providing -artifacts- to back up comments/justifications.

• Provide data to support OMB and OPM data requests.

• Write briefings and large-scale reports (15-30 pages) to convey status of DoD cyber workforce.

• Prepare oral reports on cyber workforce matters to the senior executives, managers, or other Defense/Federal Stakeholders.

• Serve as trusted advisor to client on workforce matters.

Qualifications

To be successful in this role, you will have:

• The ability to maintain/transfer a Secret clearance and can upgrade to a Top-Secret clearance

• A bachelor's degree in a related field

• A minimum of 10 years of relevant experience in manpower or workforce planning.

• Experience in DoD canned reports and/or structuring data.

• Experience with the understanding of legislative processes.

• Knowledge of DoD and Federal Workforce Data Sources.

• Knowledge of DoD organization.

• Experience with creating/modifying Congressional briefings and position papers,

• Extensive knowledge and understanding of the Department of Defense, the organization and structure of the Military Departments and Fourth Estate, and other government and non-government activities at the national level that have a substantial impact on the Department's cyber mission.

• Proficiency knowledge in Microsoft Word and Microsoft PowerPoint.

• Experience in research, Analysis, and workforce planning.

• Experience leading and directing the work of others.

• A wide degree of creativity and latitude is expected.

Additional desired experience and skills:

- Master's degree in a relevant field

- An active Top Secret clearance and the ability to obtain SCI Clearance

If you are interested in supporting and working with our DoD Cyber mission and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

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ID 49843

Recruiting Location : Location US-VA-Alexandria

Category Information Security/Cyber

Position Type Full-Time

Security Clearance Secret

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

Our Talent Acquisition team has undergone major transformation with the goal of improving the workplace and hiring experience for candidates, hiring managers and support functions. The transformation involves implementing a dynamic, cloud-based technology platform and modernizing our talent experience and operating model. This is an exciting opportunity to join a highly engaged and collaborative team as a Recruiter , where we support independent growth and personal development.

Our passion for people has resulted in Serco being named Forbes 'Best Large Employer' and 'Best Employer for Women.'

Responsibilities you will have in this position:

• Delivers on proposal plans to proactively, attract, source and maintain a pipeline of existing and potential candidates to meet the variable business requirements.

• Team with hiring managers to fully understand scope of work, source, interview, and extend offers according to company standards and procedures.

• Identify and attract job seekers for a variety of contracts, including managing contingent offers and/or letters of intent for key personnel.

• Immerse in the community and engage job seekers in hyper-personalized approaches.

• Provide recruiting counsel and input to hiring managers and develop proactive sourcing, marketing & advertising campaigns.

• Maintains knowledge and awareness of the Serco brand, makes appropriate use of brand collateral when communicating with candidates, presenting themselves as ambassadors.

• Effectively maintain the applicant tracking system. Utilize systems and processes to ensure a high level of data integrity enabling accurate data tracking and reporting.

• Partner with the HR Onboarding team, ensuring seamless transition for candidates and hiring managers moving from selection to pre-employment checks and the onboarding process.

• Rely on extensive experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected. Reports to a Manager of Talent Acquisition.

Qualifications

Qualifications required for you to be successful in this position:

• A bachelor's degree plus 2-4+ years of experience in the field or in a related area, or equivalent education and years of experience.

• Federal and/or State & Local government, contracting experience a plus.

• Experience working in an in-house recruitment or agency environment, sourcing and screening candidates for a variety of active vacancies across multiple functional areas, geographies and levels.

• Experienced in all elements of recruiting process including: candidate attraction, sourcing, candidate qualifying, networking, assessing, as well as recruiting, pre-employment and regulatory compliance.

• Proven creative ability in developing and implementing effective sourcing strategies, including online engagement, social media strategies, networking and more.

• Exceptional stakeholder management and customer service skills.

• Proficient in use of Microsoft Office Suite, ATS/Recruiting systems and HRIS databases.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

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ID 49853

Recruiting Location : Location US-DC-Washington Navy Yard

Category Human Resources

Position Type Full-Time

Security Clearance None

Telework Yes - May Consider Full Time Teleworking for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

Serco-WBB has a Controls Validation Test (CVT) Assessor opening in Colorado. JOIN OUR TEAM working at the Schriever AFB office and use those skills. Apply today!

CVT Assessors support the Missile Defense Agency (MDA) Security Control Assessors (SCA) within the Independent Verification and Validation (IV&V) team by performing comprehensive and thorough Risk Management Framework cybersecurity control and vulnerability assessments. The assessment process utilizes approved DoD tools and processes for conducting these independent assessments. Results from control and vulnerability assessments are a key input to the MDA's Risk Assessment process which takes vulnerabilities associated with non-compliant RMF controls and evaluates their risk to the mission and the agency to arrive at a residual risk.

This is a technical cybersecurity position and solving complex technical cybersecurity issues will be required.

JOB DESCRIPTION AND RESPONSIBILITIES:

• Evaluate and conduct analysis of various Cybersecurity architecture & security requirements, including ISE, PKI, GPOs, Certificates, VMware ESX, vCenter, various UNIX and Windows-based

• Operating Systems. All while taking guidance from DoD IT and Cyber policies, instructions, directives, and technical guidance

• Performing ACAS/Nessus discovery and vulnerability scans of target environments

• Evaluating DISA Security Technical Implementation Guidelines (STIG) settings against the target environment

• Interfacing with Information System Security Officers and Managers, including reviewing documentation, such as Systems Security Plans (SSPs), risk assessment reports, authorization packages, and Plans of Action and Milestones (POA&Ms)

In compliance with Colorado's Equal Pay for Equal Work Act, the salary range for this role is $76,000 to $102,000, however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

Qualifications

To be successful in this role, you will have:

• ACTIVE DoD Secret clearance; eligible for Top Secret/SCI

• High School Diploma

• Five (5) years of IT experience, with at least Two (2) years of dedicated IAT experience

• Understanding of the Risk Management Framework (RMF) and the NIST 800-53 RMF Security Control Catalog

• Demonstrated knowledge of DoD Implementation of National Institute of Standards and Technology's (NIST) Risk Management Framework (RMF)

• Experience assessing RMF controls and system vulnerabilities

• Demonstrated knowledge of:

• All DoD STIGs for current and legacy systems

• McAfee's Host Based Security System (HBSS) components and functionality

• Security event generating sources (firewalls, IDS, routers, security appliances)

• Network equipment (most popular network device vendors)

• Routing protocols, ports, protocols and services (PP&S)

• Ability to generate Security Assessment Test Plans (SAP)

• IAT Level II cybersecurity certification (per DoD 8570.01-M)

Additional desired skills and qualifications:

• ACTIVE DoD TS with SCI eligibility

• Working knowledge of vulnerability and STIG compliance scan tools including, but not limited to, Assured Compliance Assessment Solution (ACAS) and SCAP Compliance Checker (SCC)

• Ability to articulate Cybersecurity Assessment findings in a technical and non-technical way to customers

• Ability to research Cyber vulnerabilities and issues, develop and present solutions

• Ability to work both independently and collaboratively

• Excellent writing and oral communication skills

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

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ID 49824

Recruiting Location : Location US-CO-Schriever AFB

Category Information Security/Cyber

Position Type Full-Time

Security Clearance Secret

Telework No - Teleworking not available for this position

Campaign LPWBB

Job Detail

• Company:
  Serco

Job Description

Position Description

If you desire an opportunity to work with exciting and new international projects, Serco has a great opportunity. As a the Planning Yard Project Manager, you will be on a team that is responsible for a planning yard, maintenance facility, and the procurement of parts and training for the world's newest and one of the most advanced Antarctic research vessels.

This position is contingent upon your ability to obtain/maintain a security clearance.

You will work closely with Government and industry professionals from around the world, as well as shipyards, vendors, and support personnel. Bring your expertise and collaborative skills to make an impact towards the readiness of an international client's maritime defense.

Our management staff includes individuals with over 35 years of military and industry experience, including working with domestic and foreign defense and security customers. We welcome talent with skillsets acquired from planning yards, shipyard maintenance facilities, and technical training schools. If you are interested in supporting and working with international naval partners and a passionate Serco team - then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Serco is proud to be the trusted partner of the Australian Antarctic Division (AAD) in designing, delivering, and operating the new state-of-the-art Australian Ice Breaker, the RSV Nuyina.

In this role, you will:

• Lead a team providing naval vessel life-cycle sustainment, including planning yard functions, maintenance, procurement services, and training.

• Provide analysis of shipyard progress data and metrics, and other relevant sources of information to advise clients on current and developing issues. Use tools such as Integrated Master Schedule, Cost Performance Reports, and Ship Production Analysis data. Assess data and metrics to identify and remove production chokepoints, resource allocation restrictions, or other issues impacting successful completion of vessels' intermediate and depot-level maintenance.

• Plan, direct, or coordinate the operations of public or private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services.

• Track and monitor hardware, services, or system completion progress through delivery and client acceptance.

• Conduct financial and schedule trend analysis.

• Lead and direct the work of others including providing mentorship.

Qualifications

To be successful in this role, you will have

• A Bachelor's Degree plus 10 to 12 years of relevant experience. Military or DoD experience can be substituted for a degree if sixteen (16) or more years of specific work experience can be demonstrated in an analogous or higher-level position.

• A current DoD security clearance or be able to obtain an interim clearance prior to hire.

• United States (U.S.) citizenship.

• Experience working with domestic and international shipyards

• A demonstrated working knowledge and understanding of at least two of the following:

• managing a planning yard

• supervision of a maintenance facility

• director of a training program, including classroom and/or OJT training elements.

• Ability to operate personal computers and have good knowledge and operational abilities with Microsoft Office tools.

• Ability to travel to support activities in shipyards and a foreign naval facility. Some work may occur within an industrial field office, outdoors and/or aboard ship while the ship is undergoing alteration, activation, overhaul, repair, and/or underway trials. Walking and climbing throughout the ship, to supervise or accomplish ship checks, may be required. Exposure to high noise levels, uncomfortable temperatures, heights, or other industrial safety conditions will require use of personal protective clothing and equipment.

Additional desired experience and skills:

• Project Management Professional (PMP) certification is desired.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

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ID 49854

Recruiting Location : Location US-MS-Pascagoula

Category Engineering

Position Type Full-Time

Security Clearance Secret

Telework No - Teleworking not available for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

If you love important, meaningful, and challenging projects and supporting the US Navy -Serco has a great opportunity for you!

Serco supports the Navy as prime for their Amphibious Warfare program. The Planning Yard team supports the Landing Craft Division in the maintenance of the Landing Craft Air Cushion (LCAC), the configuration and engineering management of the new Landing Craft Utility (LCU) 1700, and the planning of maintenance of the new Ship to Shore Connector (SSC). In this role, you will support the Mechanical Engineering team in the drafting, editing, and verification of technical manuals craft design plans. Additionally, you will serve as the lead for the Landing Craft Corrosion Control Program.

You will be part of a 12-person Engineering team consisting of mechanical, electrical, and architectural engineers that works closely with the customer in delivering quality products and services to the fleet.

In this role you will:

• Serve as the Mechanical and Corrosion engineer in the Planning Yard for the Landing Craft, Air Cushion (LCAC) and the Ship to Shore Connector (SSC) programs.

• Develop and revise installation and alteration drawings for the LCAC Service Life Extension Program (SLEP) and other ongoing availabilities, Craft Change Documents (CCDs), and Liaison Action Requests (LARs).

• Update and maintain Corrosion Control Inspection reports and associated database.

• Provide weekly and ad hoc updates on the Corrosion Control government program lead.

• Perform on-site Corrosion Control Inspections of the Landing Craft.

• Assist the Configuration Management Team in performing on-site craft inspections to verify craft configuration and currency with documentation.

• Assist the customer with coordinating meetings, discussions, and action items for the Corrosion Inspection Working Group (CIWG).

• Edit new and revised technical manuals.

• Create, revise, and review Technical Manual Deficiency/Evaluation Reports (TMDERs).

• Maintain a 3-D CAD model database for LCAC-100 (SSC).

• Maintain workload and respond to tasking within the schedule and technical requirements identified in the Integrated Data Environment (IDE).

• Perform additional duties and responsibilities as assigned.

Qualifications

To be successful in this role you will have:

• Bachelor's degree plus 2 to 4 years of relevant work experience. Degree must be in Engineering. In some cases, educational requirements may be adjusted or waived for more than 6 years of relevant work experience. Work experience may be adjusted based on education, or highly specialized knowledge or uniquely applicable experience for positions involving new technology or labor market shortages as reflected by market survey data.

• You must be able to obtain and maintain an active DoD clearance upon employment.

• Proficiency in AutoCAD is required.

• Knowledgeable in SolidWorks or ShipConstructor 3D modeling program is highly desired.

• Effective organization level communication, presentation, and interpersonal skills is required.

• Knowledge of Microsoft Office suite programs, MS Word, Excel, and PowerPoint.

• Prior experience working in engineering in the Navy or Marine Industry, while not required will shorten your learning curve.

• Must be willing and able to travel to shipyards to support craft audits or inspections when needed, usually once per quarter, or at least twice per year.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

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ID 49771

Recruiting Location : Location US-MS-Pascagoula

Category Engineering

Position Type Full-Time

Security Clearance Secret

Telework No - Teleworking not available for this position

Campaign LPNavy

Job Detail

• Company:
  Serco

Job Description

Position Description

If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you! This Test Team Configuration Manager will be on a dynamic team, managing implementation of configuration changes working with the Aegis Test Team at our Pascagoula, MS location. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.

*This position is contingent upon your ability to obtain/maintain/transfer your Secret clearance. *

Serco supports the US Navy for their contract which supports their defense work on destroyers. Our team works with the Navy to oversee the construction, test, and delivery of Navy Destroyers to include tracking the installation of engineering changes and their impact on the test and delivery process with the shipbuilder. These efforts help ensure the ships meet all the requirement to ensure the safety of the sailors and to allow them to perform their missions successfully.

You will be part of a six-member team supporting the Aegis Test Team (ATT) that works closely with the ATT and other Serco groups focusing on implementation of engineering changes to the ship's configuration and its impact on testing and delivery.

In this role, you will:

• Be responsible for analyzing various Engineering Change Proposals (ECP's) and associated change paper impacting the Aegis Test Team to determine the shipyard production impacts

• Understand and use the PMSES Database as tool to research and review the various ATT ECP's and for any superseding documentation.

• Develop a comprehensive ship check summary in the PMSES Database using the Engineering Change Paper that's been developed to incorporate the ECP impacts to assist in the ship check verification of the ECP's

• Utilize the various compartment electrical arrangement, outfitting, piping, foundation and structural drawings to identify the location of the equipment impacted by the ECP and incorporating the information into the PMSES ship check summary

• Ship checkithe ECP's using the summary and change paper -if needed- to insure the work has been completed on the ship and updating the PMSES 400D Database IAW the written ECP Ship Check Procedures to reflect the results of the ship checks

• Develop a working relation with the HII, SUPSHIP and 400D Program Office's, HII Craftsmen and Ships Management and the various ATT System's Subject Matter Experts

• Notify the HII and SUPSHIP Program Offices of the ECP ship check status

• Develop an ECP Tracking Report to status the ECP's and updating the report to reflect the latest ECP ship check status.

Qualifications

To be successful in this role, you will have:

• A Bachelor's degree in a relevant discipline with a minimum of 5 years. 10 years of applicable experience supporting similar work will be considered in lieu of a degree.

• An active Secret clearance is required

• Expert knowledge of ECP processes from initiation of the change, requirements review, implementation/-cut in- considerations, and ship check verification concerns.

• Understanding of AMOD, CCB, and Tiger Team processes and roles

• Must possess excellent computer skills. Microsoft Office a must. Applicant should possess working knowledge of running queries in database systems.

• Detailed understanding of ship and ship systems, construction techniques, and testing requirements. Preference given to those with Combat Systems or Electronic Systems backgrounds

• Experience in consulting directly with military customers is preferred.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

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ID 49731

Recruiting Location : Location US-MS-Pascagoula

Category Engineering/Ship Construction

Position Type Full-Time

Security Clearance Secret

Telework No - Teleworking not available for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

Serco Inc. is looking for a highly motivated Mission/Payload Interface Technician to join our Maritime Engineering, Technology and Sustainment (METS) team supporting Naval Information Warfare Center (NIWC) command. This position supports a broad portfolio of Autonomous Maritime System (AMS) programs in the San Diego, CA/NIWC PAC geographic region onboard a fast-growing local team

This position is contingent upon the ability to maintain a SECRET Clearance Level

The Mission/Payload Interface Technician will support unmanned surface vessel operations alongside NIWC-PAC customers and team using their experiences to implement naval mission payload. You will Rely on experience and judgment to plan and accomplish goals. Reports to a Program Manager or head of a unit/department under limited to no supervision. This position will support onsite NIWC customer facilities in San Diego, CA.

In this role, you will:

The Mission/Payload Interface Technician will perform scheduled and corrective maintenance, integration, testing, field installation, and troubleshooting of mechanical, and electrical communication equipment and systems.

• Support the lead T&E engineer to evaluate mission capabilities, and integrate payloads

• Conduct routine and corrective maintenance of mission systems payload and associated gear

• Supports the T&E program and is responsible for the day-to-day test planning, execution and reporting of the system under test, including:

• Development of test documentation,

• Execution of developmental tests and reporting of test results,

• Supporting the Lead Test Engineer to ensure that program test objectives are met and test resources are provided.

• Support test and engineering teams in making the technical determination of system performance and operational suitability for fleet implementation.

• Support issuance of T&E program guidance for program planning, resource coordination, and interface with other government, contractor, and T&E agencies.

• Supports Integrated Test Teams (ITTs) for technical determination of system performance and operational suitability for fleet implementation.

• Provides technical expertise as required to identify problems and corrections.

• Provide sound and seasoned technical judgement that follows company policies and procedures in meeting customer obligations.

• Assist with vessel modifications, including development of Engineering Change Proposals, procurement of parts, fabrication, installation, and testing.

• Assist with electrical, mechanical and network payload integration.

• Ability to problem solve during high stress environments such as field testing in austere conditions.

• Travel and at-sea watch standing will be required.

Qualifications

To be successful in the role, you will need:

• High School Diploma with a minimum of 3 years of relevant expereince.

• Experience in maritime operations to include unmanned surface vessels, and unmanned underwater vehicles.

• Logistics experience in military and maritime maneuvers is preferred.

• Able to interpret mechanical and hydraulic schematics and drawings.

• Proficient in the use of common hand and power-driven tools.

• Good communication skills and the ability to work as a team player in a fast-paced environment.

• Able to work with minimum supervision under a variety of conditions.

• A current valid U.S. passport is required.

• Minimum 25% travel CONUS/OCONUS

Qualifications

• 4 years experience integrating, operating and maintaining deployable mission systems such as EO/IR and acoustic

• 3 years experience with military communication systems

• Secret security clearance

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49785/mission-payload-interface-technician/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49785

Recruiting Location : Location US-CA-San Diego

Category Military Engineering

Position Type Full-Time

Security Clearance Secret

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

Serco Inc. is looking for a highly motivated Unmanned Systems On-Site Lead with 5+ years' experience to join our Maritime Engineering, Technology and Sustainment (METS) team supporting Naval Information Warfare Center (NIWC). This position supports a broad portfolio of Autonomous Maritime System (AMS) programs in the San Diego, CA/NIWC PAC geographic region onboard a fast-growing local team

This position is contingent upon the ability to maintain a SECRET Clearance Level

The Unmanned Systems On-Site Lead will support unmanned surface vessel operations alongside NIWC-PAC customers and team using their experiences towork requirements and the operational fulfilment of new sensors, payloads, software, and hardware on a USV project during various life-cycle stages including prototyping, and RDT&E.Reports to a Program Manager or head of a unit/department under limited to no supervision. This position will support onsite NIWC customer facilities in San Diego, CA.

In this role, you will:

This position is responsible for leading a team of technicians and engineers and ensures all scheduled corrective maintenance, integration, testing, field installation, troubleshooting of mechanical and electrical communication equipment is accomplished onboard Unmanned Surface Vessel (USV) platforms.

• Planning, leading, and coordinating technical engineering and sustainment activities of project staff, engineers, testers, vessel operators, and support staff

• Conducting program/project briefings and participating in technical exchange meetings with internal/external stakeholders of various UxV projects.

• Support the lead Test and Evaluation (T&E) engineer to evaluate mission capabilities, and integrate payloads

• Conduct routine and corrective maintenance of mission systems payload and associated gear

• Supports the T&E program and is responsible for the day-to-day test planning, execution and reporting of the system under test, including:

• Development of test documentation

• Execution of developmental tests and reporting of test results

• Supporting the Lead Test Engineer to ensure that program test objectives are met, and test resources are provided

• Responsible for oversight of project activities and ensures daily projects are completed on time according to customer schedule

• Assist with vessel modifications, including development of Engineering Change Proposals, procurement of parts, fabrication, installation, and testing.

• Assist with electrical, mechanical and network payload integration.

• Ability to problem solve during high stress environments such as field testing in austere conditions.

• Travel and at-sea watch standing will be required.

Qualifications

To be successful in the role, you will need:

• Bachelor's degree in an applicable field with 5 years' experience managing the maintenance and operation of sea-going vessels and maritime systems.

• 1 year experience fulfilling maintenance, operation readiness of sea-based unmanned systems

• Proficient with MS Office products

• Secret security clearance

• A current valid U.S. passport is required.

• Experience in maritime operations to include Unmanned Surface Vessels, and Unmanned Underwater Vehicles.

• Able to interpret mechanical and hydraulic schematics and drawings.

• Proficient in the use of common hand and power-driven tools.

• Good communication skills and the ability to work as a team player in a fast-paced environment.

• Able to work with minimum supervision under a variety of conditions.

• Minimum 25% travel CONUS/OCONUS

Desired Skills:

• Qualified ship master is preferred

• Logistics experience in military and maritime maneuvers is preferred.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49796/unmanned-systems-on-site-lead/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49796

Recruiting Location : Location US-CA-San Diego

Category Military Engineering

Position Type Full-Time

Security Clearance Secret

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans' Employment and Training Service (VETS) program requires contractor services to support Veterans (including National Guard and Reservists) and Veteran spouses through the Off-Base Transition Training (OBTT) program that conducts job assistance workshops and suggests local employment resources.

In this role, you will:

• Teaching and/or instructing Military Veterans and Veteran spouses employment skills to transition to civilian professional and vocational occupations.

• Guide the Military Veterans and Veteran spouses in identifying goals while also assisting them with recognizing any employment or education gaps.

• Organize and able to manage an office.

• Providing Veterans (including Reserve and National Guard) and Veteran spouses a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.

Qualifications

To be successful in this role, you will have:

• An Associate's degree, any discipline from an accredited college or university or at least 3 years of experience as a professional trainer or facilitator.

• Prior experience which demonstrates understanding of private and public sector employment processes.

• Previous experience as a classroom instructor.

• Knowledgeable of the workplace, jobs, and requirement for entry into those jobs.

• Demonstrated ability to provide training to groups with up to 50 participants: individual career counseling experience.

• Proficient in MS Windows and Office.

• Able to communicate effectively with Military clients, be comfortable instructing and speaking in front of a group, be observant of others, possess the ability to engage an audience, and respond to inquiries independently.

• Ability to travel.

• May require extended hours, including weekdays, weekends, and some holidays, and be willing to perform administrative functions for the office.

• Must have excellent time management skills, able to work independently, and able to respond to inquiries.

Additional desired experience and skills:

• Prior experience providing Military Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools.

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Military Veterans and Spouses encouraged to apply.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

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ID 49826

Recruiting Location : Location US-CA-San Diego

Category Counseling/Support/Outreach

Position Type Part-Time

Security Clearance None

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

If you love assisting people, making outbound phone calls with the use of a call script, and detailed record keeping, - Serco has a great opportunity for you!

As a General Clerk II Seasonal , you will select from clearly defined processes to make simple changes and interpretations to consumer records by following easy-to-follow guides, manuals and procedures at our Lawton, OK location. Bring your clerical and customer service skills to the team that helps the American people obtain affordable health care.

Serco supports the Centers of Medicare & Medicaid Services as a prime for their Department of Health and Human Service contract which supports the Affordable Care Act. The CMS business unit is focused on providing world-class, technology-enabled support services to government organizations, helping them administer health care programs to the public. The unit delivers document processing, inbound and outbound call center support, business process design and software, application verification, and benefits determination and processing. The team delivers flexible and responsive solutions to evolving and emerging needs, a deep understanding of eligibility determination, exemptions and inconsistency processes, and knowledge of existing application processing.

As a part of this 250+ member team, you will place outbound calls to consumers across the country and provide them support they need to resolve their verifications issues within the Health Insurance Marketplace. You will work closely with your Supervisor and peers to deliver exceptional customer service.

In this role, you will:

• Post information to agency records and modify forms or records.

• Will communicate with consumers using your English and Spanish speaking skills.

• Provide telephone support using the English and Spanish languages.

• Record and input information to internal database records.

• Conduct outbound telephone calls.

• Perform data entry and retrieval and perform arithmetical computations.

• Receive coaching/feedback and implement/take action to make changes as appropriate.

• Participate in internal training through company Learning Management System and passing certification tests.

• Adhere to service compliance requirements by completing training modules and passing annual re-certifications.

• Maintain required production and quality standards as outlined by contract.

• Recognize & assess issues associated to the task following work instructions as outlined by the line of business and escalates when necessary.

• Effectively work in a team environment.

• Demonstrate flexibility and ability to adapt to change.

• Additional duties as assigned.

Available schedules:

• Monday - Friday - 7:45 AM-4:15 PM

• Monday - Friday 1:45 PM - 10:15 PM

This is a temporary telecommuting position but may be required to work onsite depending on business need. However, you will need to be available to return to onsite performance of duties once COVID restrictions are lifted. All COVID precautions are in place at our sites as we follow state & CDC guidelines to best ensure the safety of our employees. These procedures are required of all Serco employees.

To qualify for this position as a temporary telecommuting employee you must meet the following requirements:

• You must be able to commute to the Serco officein Lawton, OK and are able to work onsite once COVID restrictions are lifted.

• You have a defined work area in your home that is safe, reasonably quiet, free from high traffic and the location of your computer screens are secure and free from potential prying.

• You have a private location in your home to conduct confidential phone conversations.

• Your home workstation is within 25 ft of your modem/router so you can plug in a network cable into your existing internet connection for best connectivity.

• You must have your own physical and reliable internet access, which cannot be through satellite service (such as Direct TV) and WIFI which are not permissible.

Military Veterans and spouses are encouraged to apply.

Depending on hire date, seasonal employment typically ranges from three to six months in duration.

Seasonal employees may be offered the opportunity to become full-time employees subject to performance and position availability.

Si eres detallista, te gusta resolver problemas y ayudar a los dems, y buscas unirte a un equipo apasionado, entonces Serco tiene una gran oportunidad para ti. Slo se necesita de unos minutos para enviar tu solicitud y ser considerado inmediatamente.

Como Empleado General II Bilinge , seleccionars entre procesos claramente definidos para realizar cambios e interpretaciones sencillas en los registros de los consumidores siguiendo guas, manuales y procedimientos fciles de seguir en nuestra localidad de Rogers, AR. Se parte de nuestro equipo que ayuda al pueblo estadounidense a obtener una atencin mdica accesible, aportando tus habilidades administrativas y de servicio al cliente.

Serco apoya a los Centros de Servicios de Medicare y Medicaid como principal del contrato con el Departamento de Salud y Servicios Humanos que apoya la Ley de Atencin Accesible. La entidad de negocios de CMS se enfoca en la prestacin de servicios de apoyo tecnolgico de primera clase a las organizaciones gubernamentales, ayudndolas a administrar los programas de salud al pblico. CMS ofrece procesamiento de documentos, asistencia a centros de llamadas entrantes y salientes, diseo de procesos empresariales e informatica, verificacin de solicitudes y determinacin y procesamiento de beneficios. El equipo ofrece soluciones flexibles y con capacidad de respuesta a las necesidades cambiantes y emergentes, un profundo conocimiento de la determinacin de la elegibilidad, las exemciones y los procesos de inconsistencia, y el conocimiento del procesamiento de las solicitudes existentes.

Como parte de este equipo de ms de 250 miembros, realizars llamadas salientes a consumidores de todo el pas y les proporcionar el apoyo que necesitan para resolver sus problemas de verificacin dentro del Mercado de Seguros Mdicos. Trabajars en estrecha colaboracin con tu supervisor y sus compaeros para ofrecer un servicio exepcional al cliente.

En este puesto, usted:

• Colocar informacin en los registros de la agencia y modificar los formularios o registros.

• Se omunicar con los consumidores utilizando tus habilidades de hablar ingles y espaol.

• Proporcionar apoyo telefnico utilizando los idiomas de ingls y espaol.

• Registrar e introducir informacin en los registros de la base de datos interna.

• Realizar llamadas telefnicas de salida.

• Realizar la entrada y recuperacin de datos y realizar clculos aritmticos.

• Recibir asesoramiento/entrenamiento y aplicar/tomar medidas para realizar cambios segn corresponda.

• Participar en entrenamientos internos a travs del sistema de gestin de aprendizaje de la empresa y superar las pruebas de certificacin.

• Cumplir con los requisitos de servicio completando los mdulos de adiestramiento y aprobando las recertificaciones anuales.

• Mantener los estndares de produccin y calidad requeridos segn el contrato.

• Reconocer y evaluar los problemas asociados a la tarea siguiendo las instrucciones de trabajo segn la lnea de negocio y escalar cuando sea necesario.

• Trabajar eficazmente en un entorno de equipo.

• Demostrar flexibilidad y capacidad de adaptacin al cambio.

• Tareas adicionales segn se le asignen.

Horarios disponibles:

• Lunes - Viernes - 7:45 AM-4:15 PM

• Lunes - Viernes 1:45 PM - 10:15 PM

Se trata de un puesto temporal virtual (a distancia), pero puede ser necesario trabajar desde la oficina de Serco en base de las necesidades del negocio. Sin embargo, tendr que estar disponible para volver a desempear sus funciones desde la oficina de Serco en la localidad pertinente una vez que se levanten las restricciones de COVID. Todas las precauciones de COVID se aplican en nuestras instalaciones, ya que seguimos las directrices del estado y de CDC para garantizar la seguridad de nuestros empleados. Estos procedimientos son obligatorios para todos los empleados de Serco.

Para poder calificar a este puesto como empleado temporal a distancia debe cumplir con los siguientes requisitos:

• Debe poder viajar diariamente a la oficina de Serco en Lawton, OK y ser capaz de trabajar desde la ofician una vez que se levanten las restricciones de COVID.

• Tener un rea de trabajo definida en su casa que sea segura, razonablemente silenciosa, libre de mucho trfico y la ubicacin de las pantallas de su ordenador son seguras y libres de posibles intrusos.

• Tener un lugar privado en su casa para mantener conversaciones telefnicas confidenciales.

• Su estacin de trabajo en casa tiene que estar a menos de 25 pies de su mdem/router para que pueda enchufar un cable de red en su conexin a Internet existente para una mejor conectividad.

• Debe tener su propio acceso fsico y fiable a Internet, que no puede ser a travs de un servicio de satlite (como Direct TV) y WIFI ya que no estn permitidos.

Fomentamos a los Veteranos militares y cnyuges a presentar su solicitud.

Dependiendo de la fecha de contratacin, el empleo temporal suele tener una duracin de entre tres y seis meses.

A los empleados de temporada se les puede ofrecer la oportunidad de convertirse en empleados a tiempo completo en funcin de su rendimiento y de la disponibilidad del puesto.

Qualifications

To be successful in this role, you will have:

• High school diploma or equivalent, plus 6 months of experience in a similar job. Education beyond high school completion may be a substitute for experience.

• Must be fluent in both English and Spanish

This position pays $19.44/Hour plus $4.22/Hour H&W.

This position is on a Federal U.S. Government contract which will require candidates to pass a background investigation and drug screen. Medical marijuana cards are not acceptable.

Additional desired experience and skills:

• Have clerical skills including data entry, typing and outbound telephone calls.

• Provide telephone support utilizing clear and effective communication skills in both English & Spanish. Prior telephone experience is desired.

• Be able to use a computer including Microsoft Office Suite (Excel, Word, PowerPoint and Outlook).

• Be able to multitask using two computer screens and navigating between multiple software programs.

• Be able to work independently, perform as a self-started, and meet critical deadlines.

• Be able to communicate effectively.

• Be able to maintain confidential and sensitive information by following PII (Personal Identifiable Information) standards

• Be able to translate from Spanish to English from a variety of language sources, including but not limited to print and audio.

• Be able to use standard English grammar in attaining clarity and a faithful rendition of the original source's meaning.

If you are a detail-oriented person who is interested in problem solving and assisting others and are looking to join a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Para tener xito en este puesto, usted tendr:

• Bachillerato o equivalente, ms de 6 meses de experiencia en un trabajo similar. La educacin ms all de la finalizacin de la escuela secundaria puede ser un sustituto de la experiencia.

• Debe dominar el ingls y el espaol.

Esta posicin paga $19.44/Hora ms $4.22/Hora H&W.

Esta posicin est en un contrato del Gobierno Federal de los Estados Unidos que requerir que los candidatos pasen una investigacin de antecedentes y una prueba de drogas. No se aceptan tarjetas de marihuana mdica.

Experiencia y habilidades adicionales deseadas:

• Tener habilidades administrativas, incluyendo la entrada de datos, mecanografa y llamadas telefnicas de salida.

• Proporcionar soporte telefnico utilizando habilidades de comunicacin claras y efectivas tanto en ingls como en espaol. Se desea tener experiencia telefnica previa.

• Ser capaz de utilizar una computadora incluyendo las applicaciones de Microsoft Office (Excel, Word, PowerPoint y Outlook).

• Ser capaz de realizar mltiples tareas utilizando dos pantallas de computadora y navegando entre mltiples programas de informacion.

• Ser capaz de trabajar de forma independiente, autosuficiente y cumplir con las fechas limites.

• Ser capaz de comunicarse eficazmente.

• Ser capaz de mantener la informacin confidencial y sensible siguiendo las normas de PII (Informacion de Identificacion Personal)

• Ser capaz de traducir del espaol al ingls a partir de una variedad de fuentes lingsticas, incluyendo, pero sin limitarse a, la impresin y el audio.

• Ser capaz de utilizar la gramtica estndar en Ingles para conseguir claridad y una interpretacin fiel del significado de la fuente original.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

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ID 49837

Recruiting Location : Location US-OK-Lawton

Category Administrative/Clerical

Position Type Full-Time

Security Clearance None

Telework Yes - May Consider Full Time Teleworking for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you! This program management position will be on a dynamic team, supporting Team Submarine. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.

Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.

Serco-NA is seeking a motivated Sr. Military Analyst with submarine expertise to support provide programmatic support one of many NAVSEA Programs.

The Sr. Management Analyst will:

• Be the primary customer contact for all activities, regularly meeting with and updating the customer on project status.

• Lead program review sessions with customer to discuss cost, schedule, and technical performance.

• Provide acquisition management planning and execution support.

• Be the single point of contact on all contract management support related issues, including required reports and presentations responsible for quality control and timeliness.

• Provide financial and management support to assist in budget development for the contract

• Additional responsibilities for the Management Analyst include but are not limited to:

• Delivering the technical performance within cost and schedule parameter through completion of the contract.

• Managing the technical and administrative staff and providing ongoing direction in the performance of the assigned program.

• Developing and monitoring program plan including time and cost estimates, ensuring delivery of project outputs on schedule and within funding.

• Leading technical discussions for project reviews, including preparing and delivering formal briefings.

Qualifications

The selected candidate for this role will have:

• An Active Secret Clearance and U.S. Citizenship.

• A Bachelor's or Advanced level degree in a business or technical field.

• Ten years experience in engineering/science management, operations research analysis, financial/cost analysis, or a relevant field.

• Significant experience in U.S. Navy programs or operations.

Highly Desirable skills and experience include:

• Ten or more years of experience with Navy acquisition and Submarine Programs.

• Experience leading a project and interfacing with an end item customer.

• Knowledge of Program Management, including the acquisition process, the budgeting process and Navy program execution.

• Active Duty Experience in the submarine service.

• Recent experience in Team Submarine.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49833/sr.-navy-military-analyst/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49833

Recruiting Location : Location US-VA-Newport News

Category Navy

Position Type Full-Time

Security Clearance Secret

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you! This Military Analyst position will be on a dynamic team, supporting Team Submarine. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.

Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.

Serco-NA is seeking a motivated Military Analyst with submarine expertise to support provide programmatic support one of many NAVSEA Programs.

The Military Analyst will:

• Be the primary customer contact for all activities, regularly meeting with and updating the customer on project status.

• Lead program review sessions with customer to discuss cost, schedule, and technical performance.

• Provide acquisition management planning and execution support

• Single point of contact on all contract management support related issues, including required reports and presentations responsible for quality control and timeliness.

• Provide financial and management support to assist in budget development for the contract.

• Additional responsibilities include but are not limited to:

• Delivering the technical performance within cost and schedule parameter through completion of the contract.

• Managing the technical and administrative staff and providing ongoing direction in the performance of the assigned program.

• Developing and monitoring program plan including time and cost estimates, ensuring delivery of project outputs on schedule and within funding.

• Leading technical discussions for project reviews, including preparing and delivering formal briefings.

• Performing additional duties and responsibilities as assigned.

Qualifications

The selected candidate for this role will have:

• An Active Secret Clearance.

• A Bachelor's level degree in a business or technical field.

• Seven years experience in engineering/science management, operations research analysis, financial/cost analysis, or a relevant field.

• Seven years of experience with Navy acquisition and Submarine Programs.

• Experience leading a project and interfacing with an end item customer.

• Knowledge of Program Management, including the acquisition process, the budgeting process and Navy program execution.

• Active Duty Experience in the submarine service preferred.

Recent experience in Team Submarine would be ideal.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49831/mid-level-navy-military-analyst/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49831

Recruiting Location : Location US-GA-Kings Bay

Category Navy

Position Type Full-Time

Security Clearance Secret

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans' Employment and Training Service (VETS) program requires contractor services to support Veterans (including National Guard and Reservists) and Veteran spouses through the Off-Base Transition Training (OBTT) program that conducts job assistance workshops and suggests local employment resources.

In this role, you will:

• Teaching and/or instructing Military Veterans and Veteran spouses employment skills to transition to civilian professional and vocational occupations.

• Guide the Military Veterans and Veteran spouses in identifying goals while also assisting them with recognizing any employment or education gaps.

• Organize and able to manage an office.

• Providing Veterans (including Reserve and National Guard) and Veteran spouses a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.

Qualifications

To be successful in this role, you will have:

• An Associate's degree, any discipline from an accredited college or university or at least 3 years of experience as a professional trainer or facilitator.

• Prior experience which demonstrates understanding of private and public sector employment processes.

• Previous experience as a classroom instructor.

• Knowledgeable of the workplace, jobs, and requirement for entry into those jobs.

• Demonstrated ability to provide training to groups with up to 50 participants: individual career counseling experience.

• Proficient in MS Windows and Office.

• Able to communicate effectively with Military clients, be comfortable instructing and speaking in front of a group, be observant of others, possess the ability to engage an audience, and respond to inquiries independently.

• Ability to travel.

• May require extended hours, including weekdays, weekends, and some holidays, and be willing to perform administrative functions for the office..

• Must have excellent time management skills, able to work independently, and able to respond to inquiries.

Additional desired experience and skills:

• Experience providing Military Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools.

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Military Veterans and Spouses encouraged to apply.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

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ID 49825

Recruiting Location : Location US-CA-Los Angeles

Category Counseling/Support/Outreach

Position Type Part-Time

Security Clearance None

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

We are growing and have an immediate need for a Mid-Level Systems Administrator. If you love working on cutting edge technology this is a great opportunity for you to join the Serco team!

The Mid-Level Systems Administrator will create, validate, deploy, and rollback enabled packages for enterprise applications in an environment leveraging MECM (Microsoft Endpoint Configuration Manager). This role will also complete packages in a timely manner. Packaging will consist of building silent installation packages in an MSI or MST format and performing initial installation testing on Windows 10. Scripting experience will be required for packaging as we use the powershell application deployment toolkit.

In this role, you will:

• Develop and follow procedures for testing applications prior to deployment.

• Document the customizations and changes made during the packaging process.

• Check for enterprise security compliancy using MECM and Tenable and query the environment for specific software installed on systems.

• Add systems to collections.

• Create and update packages for Microsoft security bulletins/hot fixes and creating packages for 3rd party software.

• Troubleshoot MECM agents installed on clients to ensure that all systems are receiving updates and report to the Primary MECM Server.

• Research and perform analysis of complex system requirements & capabilities and provide solutions.

• Provide support for escalations from Help Desk and deskside support technicians for deployed applications.

Qualifications

To be successful in this role, you will have:

• Bachelors Degree in Computer Science and 5-7 years of related experience or 9 years of related experience in lieu of a degree.

• Scripting experience using VBcript, WSscript, and PowerShell

• Must have packaging experience

• Must have patching experience

• Extensive knowledge and experience using Microsoft System Center Configuration Manager, SCCM 2012 or higher

• Be able to manage application whitelisting thru Microsoft Applocker.

• Broad knowledge of the Microsoft Office suite (Office 365 )

• US Citizenship is required

Additional Desired Skills and Experience:

• Experience with Tenable

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49848/mid-level-systems-administrator/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49848

Recruiting Location : Location US-VA-Herndon

Category Information Technology

Position Type Full-Time

Security Clearance None

Telework Yes - May Consider Full Time Teleworking for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

Serco-WBB has a Cybersecurity Analyst opening in Huntsville . JOIN OUR TEAM working at the Ronald Reagan Ballistic Missile Defense Test Site - Remote Operations Center and use those skills. Apply today!

The Reagan Test Site (RTS) operates and maintains a technologically advanced suite of sensors, including radars, optics, and telemetry sites around the Atoll that are used to collect mission-critical test data on various missile systems being tested.

Primary job responsibilities will include supporting the accreditation of RTS's Platform IT equipment and software upgrades, acting as a security controls assessor for RTS's assess-only packages, and serving as a subject matter expert for the RMF process.

Responsibilities include:

• Evaluate networks, IT components, and weapon system for compliance with published DoD guidance

• Perform vulnerability and STIG compliance scans to include Assured Compliance Assessment Solution (ACAS) Security Center & Security Technical Implementation Guidelines (STIG) Compliance Checker (SCC)

• Interface with information system security officers and managers, including reviewing documentation, such as Systems Security Plans (SSPs), risk assessment reports, authorization packages, and Plans of Actions and Milestones (POA&Ms)

• Generate Security Assessment Test Plans (SAP) and articulate Cybersecurity Assessment findings in technical and non-technical ways to customer

• Evaluate static source code assessments by validating developer mitigation statements

• Review dynamic application scans and assess risk levels based upon cybersecurity architecture and mitigations

• Research open source, government off the shelf, commercial software looking for supply chain issues and known vulnerabilities

Qualifications

To be successful in this role, you will have:

• Active DoD Secret Clearance

• 8570 IAT Level II certification or greater (e.g., CompTIA Sec+, CISSP, etc.)

• Familiarity with NIST SP 800-53 RMF controls and eMASS

• Excellent written and oral communication skills and proficiency with the Microsoft Office Suite

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49830/cybersecurity-analyst/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49830

Recruiting Location : Location US-AL-Huntsville

Category Information Security/Cyber

Position Type Full-Time

Security Clearance Secret

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Campaign LPWBB

Job Detail

• Company:
  Serco

Job Description

Position Description

Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Aurora, OR! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team.

Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.

Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include:

• Answering radio calls from arriving and departing aircraft.

• Issuing landing/takeoff instructions.

• Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.

• Issuing air traffic clearances.

• Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.

• Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.

• Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.

• Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.

• Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.

• Coordinating with and issuing instructions to airport vehicles and personnel.

• Maintaining and disseminating records of daily operations

• Other duties as assigned

If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

The rate of pay for this position is $33.88per hour.

Qualifications

Applicants must:

• Be available for work within 60 days.

• Have a current FAA Class II Medical Certificate (FAA Form 8500-9).

• A list of FAA Aviation Medical Examiner (AME) in your area can be found at: http://www.faa.gov/pilots/amelocator/ .

• Have (1) a copy of their last FAA Airman Certificate with a Control Tower Operator (CTO) Rating and in accordance with FAR 65.39, applicant -must have satisfactorily served as an air traffic control tower operator with a facility rating...for at least 6 months...-, or have (2) a copy of their last FAA Airman Certificate with a Credential as an Air Traffic Control Specialist and have held a Tower Rating for at least 6 months.

• A replacement Airman Certificate can be ordered using the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/

• Be eligible to work for Serco under the Federal Immigration Laws

• Verify education and employment references from previous employer(s) including release of drug and alcohol records.

• Receive a negative result on a pre-employment drug screen.

• Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.

• Establish proof of identity and eligibility to work in the United States.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

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ID 49834

Recruiting Location : Location US-OR-Aurora

Category Aviation

Position Type Full-Time

Security Clearance None

Telework No - Teleworking not available for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

*WBB is now part of Serco

Serco supports the Navy Recruiting Command with recruiting the best quality men and women from the diverse population of our country and focus on the productive outcomes required by executing best business practices and maintaining an effective, motivated, integrated active and reserve recruiting force.

In this role, you will:

• Provide direct support to program administrators by providing administrative services to type, edit, and distribute a wide variety of correspondence under established guidelines and procedures

• Prepare personal awards based on an awards template as well as engraving names and command logo on plaques in accordance with standard operating procedures

• Answer and direct incoming telephone calls and visitors

• Schedule and plan meetings/appointments as required, including conference calls

• Liaise with staff members, applicants and the general public on a daily basis

• Develop and maintain filing systems for applicant files, general correspondence, forms, reports, minutes, and other materials per direction and procedures

• Assist with distribution, photocopying, faxing, mailing, and preparation of routine correspondence and outgoing materials as needed

• Coordinate, compile, and maintain data for submission in monthly/quarterly/annual reports

• Assist with screening, reviewing and verifying the accuracy of applicant enlistment paperwork and update applicant enlistment documents using secure automated personnel data systems as needed

• Organize, collect, analyze, and present statistical information related to the tracking of applicants, goal attainment, and marketing analysis for both officer and enlisted programs

• Prepare reports for Program Managers and higher level personnel, describing problems that are recurring or causing significant delays or costs, the corrective actions taken, and the need for additional time or resources needed to meet recruiting objectives

• Obtain workload data and track progress in meeting objectives and use of resources via web-based Navy applications and other commercially available web-based programs

Qualifications

To be successful in this roll, you will have:

• The ability to obtain and maintain a Secret clearance

• High School Diploma or GED

• 3 years of experience in office management or clerical support

• High proficiency in the entire Microsoft Office 2010 suite of software applications to include Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Access, Microsoft PowerPoint, Microsoft Visio, and Microsoft SharePoint Workspace

Additional desired experience and skills:

• Experience editing and formatting documents in accordance withSECNAV awards instruction and Navy Correspondence Manual

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49818/general-clerk-i/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49818

Recruiting Location : Location US-LA-New Orleans

Category Administrative/Clerical

Position Type Full-Time

Security Clearance Other

Clearance Details Ability to obtain and maintain a Secret clearance

Telework No - Teleworking not available for this position

Campaign LPWBB

Job Detail

• Company:
  Serco

Job Description

Position Description

If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you!

NAVSEA is changing the face of Navy training across the fleet. The Surface Training Systems (STS) Program Office is the OPNAV single point of contact for strategic program planning, policy, acquisition, life-cycle management, research and development, and technical insertion into all existing and future Navy Surface Training Systems. Join the Serco team as we work to transform Navy training for the Sailor 2025 vision.

This position supports NAVSEA in the acquisition, stand-up and lifecycle support for new combat systems, high-tech trainers for the Navy. Develops and evaluates plans for training systems supporting modernization, new construction acquisition programs. Assesses and recommends the feasibility of proposed approaches to solve problems. Possesses knowledge of AEGIS Weapons Systems and applicable Navy Combat Systems training and operational mission areas and training system requirements.

Duties and Responsibilities

• Provide program management and training services support for Combined Integrated Air Missile Defense Training (CIAT) / Anti-Submarine Warfare (ASW) training and AEGIS Ashore Trainer as needed.

• Develop out- year strategic budget planning that covers requirements, curriculum development, delivery to schoolhouse and end of service life as required by the Department of Defense 5000.2 series and OPNAV instructions for Warfare Chairs.

• Determine the impact of training requirements that are not fully funded, communicates these impacts, along with recommended solutions, to the leadership of SEA 21 and PEO Ships to allow timely adjustments of unfunded requirements, avoiding impact on the fleet.

• Make recommendations for Warfare requirements and advise the Mission Area Chair on defending the requirements to the Surface Expeditionary Warfare Training Committee (SEWTC) and the resource sponsor.

• Provides recommended adjustments to out-year strategic planning based on new construction and modernization fielding profile changes.

• This position specializes in the planning, acquisition, and stand up of Navy training systems.

Qualifications

Education and Experience

• Bachelor's degree in plus 8-10 years directly relevant work experience.

• In some cases, educational requirements may be adjusted or waived for more than 10 years applicable work experience.

• 1-3 years Navy Acquisition and/or Program Management experience.

Required:

• Experience in Acquisition Program Management and/or Navy Project Management.

• Navy Operational / Navy Training experience and/or Navy DOD Experience.

• Expert level experience with Microsoft applications, especially PowerPoint, Word and Excel.

• Excellent communication, interpersonal, and presentation skills.

• An Active Secret Clearance is required.

Desired :

• CIAT / Aegis Combat Systems experience.

• Surface Warfare Officers and Surface Warfare Qualified Enlisted experience.

• Master Training Specialist (MTS) or Former Navy Instructor experience.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49708/acquisition-training-analyst/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49708

Recruiting Location : Location US-DC-Washington

Category Project/Program Management

Position Type Full-Time

Security Clearance Secret

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Campaign LPMETS

Job Detail

• Company:
  Serco

Job Description

Position Description

If you are an expert in your field and driven by engaging in high profile, cutting edge, and challenging software engineering projects supporting the U.S. Department of Defense, Serco has a great opportunity for you!

This Senior Software Engineer position will be responsible for defining and implementing the software development methods and environments needed to ensure the integrated system end product meets or exceeds performance objectives. Work will involve software products primarily in the marine robotics, autonomous systems, automation system, and digital twin domains. Software products generally include components bridging multiple domains. Bring your expertise and collaborative skills to make a positive impact on the security of our nation!

Serco has naval engineering contracts supporting the Navy and Defense Advanced Research Projects Agency (DARPA). Our subject matter experts explore and architect solutions to satisfy existing tactical needs as well as explore the future of what's possible. In the execution of these projects, Serco is charged with evolving concepts into physical demonstration prototypes or tactical military assets. Such projects typically demand frequent development, prototyping and test cycles, under closely managed configuration control, and may include software and/or hardware in-the-loop simulations and testing. To ensure success, Serco focuses heavily on minimizing program risk by implementing the most modern integrated software and hardware development tools and processes.

In this role, you will have the opportunity to shape software development pipelines across multiple government and industry organizations. The software engineering lead will be responsible for engineering and acquisition strategies and plans; technology maturation strategies; mission analyses; systems engineering and integration reviews; technical risk mitigation; joint requirements development; and informing acquisition milestones and modernization investment decisions.

You will be part of a team responsible for highly consequential engagements with stakeholders impacting national security and the defense capabilities of the United States. You will work closely with customers and other Serco teams to deliver quality solutions recognized by DoD and industry as outstanding contributions in engineering program and risk management across the Defense enterprise.

In this role you will:

• Provide technical oversight, assessment, and analysis of software-intensive naval engineering system research, development, test, and evaluation

• Oversee the drafting of program Software Development Plans (SDPs), and execution of program work in accordance with said plans

• Provide software engineering subject matter expertise and mentoring in the set-up of secure software development environments, to include simulation environments and prototyping labs

• Provide evaluation of and facilitate integration of software components from industry partners, Government Labs, and Warfare Centers

• Conduct statutory/regulatory independent technical assessments of programs (e.g., Program Support Assessment (PSA), Preliminary Design Review (PDR), Critical Design Review (CDR), and software focused reviews) to assess the status of software efforts as well as risks and issues

• Perform independent software parametric analysis of development progress based on parameters received from program offices to quantitatively predict completion dates

• Perform ad hoc analysis and generating high quality technical reports and presentations for senior DoD leadership to support public speaking engagements, symposium, conferences, and Congressional/OSD/Service reports

• Critically review program milestone documentation and contractor deliverables to assess software equities across all phases of the system acquisition life cycle from advanced development planning, estimating, deployment decisions, and sustainment

Qualifications

To be successful in this position, you will have:

• Security Clearance, or ability to obtain

• U.S. Citizenship

• Bachelor's Degree in Computer Science or an Engineering discipline

• 10 years of relevant experience

• Senior level software subject matter expertise including a strong background in Software Engineering, especially in the development of software products for application on DoD military platforms, Service-Oriented Architectures (SOA), Agile development, Devops development, Software Measurement and Metrics, Software Security, Systems Integration, Software Testing, Software Evaluation via Simulated Environments, Hardware-In-The-Loop (HITL) testing, and Software Sustainment

• Expert knowledge in standing up secure and reliable development environments accessible by multiple approach organizations, using commercial cloud-based software project management tools such as Jira or Microsoft Azure DevOps, and development environments such as, but not limited to Microsoft Visual Studio, Jetbrains, PyCharm, and IntelliJ

• Experience developing complex integrated software and hardware products, with encapsulation and portability tools such as the use of virtual machines or containers

• Experience using predictive SW metrics and quantitative analysis techniques to gauge software quality, schedule and readiness in support of data driven decision making

• Knowledge of Software Requirements Management (stability, traceability, dependencies, etc.)

Additional Desired Skill and Qualifications:

• SECRET Clearance

• Master's or Doctorates Degree or higher in Computer Science.

• General familiarization with DoD autonomy software development and evaluation pipelines such as Rapid Autonomy Integration Lab (RAIL), and architectural frameworks such as the Unmanned Maritime Autonomy Architecture (UMAA).

• Expert technical knowledge of naval engineering, vessel machinery systems, and/or Navy C5ISR systems.

• Expertise with modern large scale SW development (e.g., CI/CD/automation/full-stack/DevOps/cloud/Amazon Web Services (AWS)) and processes

• Prior experience as a chief software engineer or architect on a program

• Experience in assessing software schedule realism (e.g., experience in evaluating the viability and degree of optimism in software schedules)

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49794/software-integration-manager/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49794

Recruiting Location : Location US-VA-Alexandria

Category Engineering

Position Type Full-Time

Security Clearance Secret

Telework No - Teleworking not available for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

*WBB is now part of Serco

Serco supports the Navy Recruiting Command with recruiting the best quality men and women from the diverse population of our country and focus on the productive outcomes required by executing best business practices and maintaining an effective, motivated, integrated active and reserve recruiting force.

In this role, you will:

• Provide direct support to program administrators by providing administrative services to type, edit, and distribute a wide variety of correspondence under established guidelines and procedures

• Prepare personal awards based on an awards template as well as engraving names and command logo on plaques in accordance with standard operating procedures

• Answer and direct incoming telephone calls and visitors

• Schedule and plan meetings/appointments as required, including conference calls

• Liaise with staff members, applicants and the general public on a daily basis

• Develop and maintain filing systems for applicant files, general correspondence, forms, reports, minutes, and other materials per direction and procedures

• Assist with distribution, photocopying, faxing, mailing, and preparation of routine correspondence and outgoing materials as needed

• Coordinate, compile, and maintain data for submission in monthly/quarterly/annual reports

• Assist with screening, reviewing and verifying the accuracy of applicant enlistment paperwork and update applicant enlistment documents using secure automated personnel data systems as needed

• Organize, collect, analyze, and present statistical information related to the tracking of applicants, goal attainment, and marketing analysis for both officer and enlisted programs

• Prepare reports for Program Managers and higher level personnel, describing problems that are recurring or causing significant delays or costs, the corrective actions taken, and the need for additional time or resources needed to meet recruiting objectives

• Obtain workload data and track progress in meeting objectives and use of resources via web-based Navy applications and other commercially available web-based programs

Qualifications

To be successful in this role, you will have:

• The ability to obtain and maintain a Secret clearance

• High School Diploma or GED

• 3 years of experience in office management or clerical support

• High proficiency in the entire Microsoft Office 2010 suite of software applications to include Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Access, Microsoft PowerPoint, Microsoft Visio, and Microsoft SharePoint Workspace

Additional desired experience and skills:

• Experience editing and formatting documents in accordance withSECNAV awards instruction and Navy Correspondence Manual

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49819/general-clerk-i/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49819

Recruiting Location : Location US-FL-Miami

Category Administrative/Clerical

Position Type Full-Time

Security Clearance Other

Clearance Details Ability to obtain and maintain a Secret clearance

Telework No - Teleworking not available for this position

Campaign LPWBB

Job Detail

• Company:
  Serco

Job Description

Position Description

Marine Electrician II - San Diego, CA

As the, Marine Electrician II, you will work on a team supporting cabling, equipment, and C5ISR system installations. You will join, fabricate, and assemble various electromechanical and electronic assemblies by applying appropriate safety techniques and the work is performed onboard U.S. Naval Ships and military installations. This position will be based in San Diego, CA.

You will play a critical role in ensuring that successful and safe work is performed onboard U.S. Naval Ships and our Military installations which is vital to our Mission to protect and serve our Military.

As the, Marine Electrician II, you will perform the following typical tasks:

• Receive initial instructions, equipment requirements, and advice from supervisor or engineer as needed; performs recurring work independently; work is reviewed for technical adequacy or conformity with instructions including troubleshooting and correcting malfunctions.

• Conduct various tests or experiments which may require minor modifications in test setups or procedures as well as subjective judgments in measurement; selects, sets up, and operates standard test equipment and records test data.

• Perform assignments that are not completely standardized or prescribed such as: Constructs components, subunits, or simple models or adapts standard equipment.

• Gather and maintains specified records of engineering data such as tests, drawings, etc.; performs computations by substituting numbers in specified formulas; plots data and draws simple curves and graphs.

• Perform simple or routine tasks or tests such as tensile or hardness tests; operates and adjusts simple test equipment; records test data.

• Rely on your experience and judgment to plan and accomplish goals and you will typically report to a supervisor in a safe work environment.

Qualifications

To be successful in this role, you must have the following:

• Requires a High School diploma or equivalent and3 - 5 years of AIT Installation experience.

• Have an OSHA 10 certification or able to obtain the certification

• Must be able to have the ability to work in areas with drafts, noise, and temperature variation.

• Must be able to work in high heat spaces, climb shipyard dry dock stairs/ladders, work in kneeling position for layout of cable runs under false decking, lift up to 50 pounds with 80% of work requiring carrying, pushing, and/or pulling up to 40 pounds for majority of shift while being in a standing, crouching, or walking position. Attention to safety critical.

• Applicant must be familiar with NAVSEA, standard concepts, practices, and procedures within the field of electrical repair, fabrication, and installation.

• Applicant must be able to get respirator qualified and wear proper PPE throughout their work shift.

• Applicant must be willing to work second shift and willing to work more than 40 hours work weeks.

• Must be able to obtain a Secret clearance

• Ability to travel if necessary

• This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens, be able to obtain gain access to shipyards (NAVSTA & DBIDS), undergo a background investigation and pass a drug screening.

If you are interested in supporting and working with our team across the globe on a passionate, talented, and diverse Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Military Veterans and Spouses encouraged to apply!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49840/marine-electrician-ii---san-diego%2c-ca/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49840

Recruiting Location : Location US-CA-San Diego

Category Engineering

Position Type Full-Time

Security Clearance None

Telework No - Teleworking not available for this position

Job Detail

• Company:
  Serco