Company Detail

Job Description

Purpose of Job

We are currently seeking a talented Trial Attorney - Property for our Plantation/Fort Lauderdale, South Florida Staff Counsel location.

USAA values a work culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home when needed to achieve focused deliverables. The actual days onsite are settled between each employee and the employee's manager.

In this position you will provide legal representation to USAA members, insured clients and USAA entities in all phases of civil litigation and legal proceedings pertaining to covered losses. Exercises independent legal discretion and judgment to fully defend all clients.

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Job Requirements

• Identify and manage existing and emerging risks that stem from business activities and the job role.

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follow written risk and compliance policies, standards, and procedures for business activities.

• Independently manages caseload of simple to moderate Property and Casualty insurance defense cases through arbitration, trial, and possible appeal for clients on cases assigned.

• May handle and/or assist with complex litigation cases.

• Appears in court as required, including arbitrations, trials, and mediations.

• Provides legal advice to clients and P&C Claims team members. Develops, and implements legal strategy and ongoing budget projections to Claims Litigation, and clients, as appropriate on assigned cases.

• Prepares legal pleadings, motions, statements, memoranda, trial briefs and other legal documents on assigned cases.

• Conducts direct settlement negotiations with plaintiffs' attorneys.

• Stays current on all relevant statutes, case law, office, and trial-related technology. Attends courses as assigned to maintain appropriate skill sets for trial.

• Provides training to support staff, P&C Claims and Claims Litigation regarding changes in law, litigation and/or and other processes.

Minimum Requirements:

• Bachelor's Degree from an accredited school.

• Juris Doctor degree from an American Bar Association (ABA) accredited law school required.

• 6 years of experience practicing law handling personal injury or civil litigation or trial cases.

• Licensed to practice law in the jurisdiction(s) served.

• Experience practicing law in the court systems within the geographic area being served.

• Ability to perform online legal research.

• Excellent communication and presentation skills.

Preferred Experience:

• Six plus years defense counsel experience handling Property Damage cases.

• Heavy trial experience, including verdicts, in the Courts of Florida working for staff counsel

• Experience preparing reports and memos for Claims including initial case analysis, discovery and deposition reports, and Pre-trail reports and strategy.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $106,800 - $192,300.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards. (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

Responsible for providing legal counsel to business unit leadership within USAA by identifying and analyzing legal issues and communicating effective legal advice. Proactively engages with business clients to better understand USAA's strategic and operational objectives. Engages and collaborates with internal stakeholders within business units and the Chief Legal Office. Works independently on matters of significance to the organization, has in-depth expert knowledge and the proven ability to lead efforts to resolve complex issues.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX, Plano, TX, Phoenix, AZ, Tampa, FL, Colorado Springs, CO or Charlotte, NC.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Independently provides legal counsel to senior leadership to support business objectives and manage regulatory, compliance and litigation risk to USAA.

• Leads complex legal assignments with a high level of business impact and delivers appropriate solutions.

• Effectively communicates with stakeholders and varying levels of leadership in both verbal and written forms. Produces clear and concise legal positions involving highly complex issues.

• Proactively collaborates across USAA and the Chief Legal Office to mitigate risk.

• Proactively monitors and analyzes changes in laws, regulations and industry and advises appropriate organizational leadership of such changes in a timely manner. Anticipates potential or future legal and operational issues that present a risk to the organization and proactively engages with others to identify potential solutions.

• Regularly provides guidance to more junior attorneys and serves as a resource to others in the Chief Legal Office.

• Provides leadership through cross-functional projects that have a material impact to USAA.

• Effectively manages outside counsel to obtain legal advice.

Minimum Qualifications:

• Bachelor's Degree from an accredited school.

• Juris Doctor degree from an accredited law school required.

• Licensed and in good standing to practice law in one state or a territory of the USA

• 8 years of relevant experience with at least 7 years of experience as a practicing attorney.

• Demonstrated ability to effectively collaborate with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals.

Preferred Qualifications:

• Experience with capital markets products and offerings, including unsecured/secured syndicated loans, note issuances, defaults and restructuring, securitized products, documentation standards and risk issues within a large financial services company or law firm supporting financial services clients.

• Experience preparing, reviewing, and negotiating commercial contracts and agreements for corporate transactions, including debt and equity financings

• In-depth knowledge of corporate and securities laws in support of in-house treasury and finance functions

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $135,200 - $243,500 * .

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards. (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is NOT available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are seeking a talented Director, Business Risk and Controls - Bank ITGC/BAC for our San Antonio, TX, Plano, TX or Phoenix, AZ facility.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX, Plano, TX, or Phoenix, AZ. This position also has the option to be remote.

Oversees a team responsible for the development, implementation and oversight of programs that support effective risk and compliance management in the first line of defense. Supports business leader adherence to the established risk framework and ongoing supervision of business controls and is accountable for the development and mentoring of a high performing team responsible for risk and control self-assessments, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring the of first line of defense in an effort to minimize risk exposures and strengthen the overall control environment.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

About USAA IT

Our most meaningful qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 13 million members who rely on us every day.

We're proud of USAA's strong history -- and we're even more passionate about our future. That's why we have a team of supportive and collaborative hardworking technology professionals focused on doing more for our members. And why we're continuing to add innovative problem solvers to our team. With us, you'll find exciting challenges that inspire you to continue learning and growing.

Tasks:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Directs staff and initiatives that support risk and control management programs, to include governance support, risk oversight, risk infrastructure development, risk identification, quantification, aggregation, and emerging risks.

• Advises senior management and influences process change.

• Builds and manages a high performing team of risk and internal control professionals through recruitment, training, coaching, performance management and related managerial activities.

• Manages consulting relationships with internal and external clients regarding budget and implementation deliverables and risk mitigation plans as appropriate.

• Partners with key stakeholders in the business and oversees the identification, assessment and documentation of risks and controls, including risks associated with new or modified products, services, distribution channels, regulations and/or third-party operations.

• Reviews, communicates and recommends the development of governance policies and procedures in partnership with senior leaders to ensure appropriateness and adequacy versus industry best practices and regulatory requirements.

• Provides counsel to business unit managers on risk management issues and supports the evaluation of new product strategies on their impact to USAA's risk profile.

• Educates risk owners on risk/control best practices and may work with other lines of defense in the development and implementation of controls.

• Manages processes for collecting accurate and complete internal loss data from business areas.

• Directs analysis and data mining initiatives that identify, validate, and manage emerging risk exposures, as necessary.

• Assists in the early identification of risk trends by establishing and monitoring key performance and risk indicators.

• Oversees the preparation of key reports and communications and may present to governance committees, senior leaders, regulatory bodies and the USAA Board of Directors.

Minimum requirements:

• Bachelor's Degree in Risk Management, Business, Finance or related field of study; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 8 years of experience supporting risk and/or compliance related activities in a financial services operating environment or other relevant industry; OR 8 years of experience in a relevant quantitative discipline; OR Advanced degree or designation in a risk management or quantitative discipline, and 6 years of experience supporting risk and/or compliance related activities; OR PhD in a risk management or quantitative discipline, and 4 years of experience supporting risk and/or compliance related activities.

• 3 years of direct team lead or people management experience.

• Knowledge of federal laws, rules, regulations, and applicable guidance to include: GLBA, BSA/AML, REG W, FRA 23A&B/TPRM, OCC Heightened Standards, HOLA.

Preferred experience:

• Strong leadership and presentation skills with the ability to comfortably interface with multiple levels of management

• Strong ability to collaborate to gain alignment/acceptance with various information technology resources and business leadership

• Strong experience reviewing, identifying gaps, and providing guidance related to Business Application Controls and Information Technology General Controls (ITGC)

• Knowledge of internal controls, business and information technology risks and/or risk and controls testing techniques in a large financial services organization

• In depth knowledge of industry frameworks/standards utilized for IT internal controls (COBIT, ITIL, NIST CSF, ISO, PCI-DSS etc.)

• 6+ years of experience in large financial services IT/Security internal audit department, or equivalent IT/Security audit or consulting experience

• Experience working in a highly regulated environment, and reviewing work product with external regulators

• Preferred designations include CISA (Certified Information Systems Auditor), CISSP (Certified Information Security Systems Professional), or other relevant business designations

• US military experience through military service or a military spouse/domestic partner

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective method for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this skill is: $106,800 - $192,300*

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is Not Available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are seeking a talented Data Engineer - Mid Level for our Plano, TX, San Antonio, TX or Phoenix, AZ facility.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home when needed to achieve focused results. The actual days' onsite are resolved between each employee and the employee's manager.

The candidate selected for this position will be working with the Data Modernization team in IT P&C. Specifically, they will build data pipelines that target our modern data platform on Snowflake. The data pipelines enable the build out of structures used for P&C analytics.

Data Engineers (DEs) are engaged in all phases of the data management lifecycle. This includes gathering and analyzing requirements, collecting, processing, storing, securing, and archiving data. Develop and maintain technical systems for data reporting and technical solutions utilizing emerging technologies. Partner with the business to ensure data management solutions aligned to business objectives.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

About USAA IT

Our most meaningful qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 13 million members who rely on us every day.

We're proud of USAA's strong history -- and we're even more passionate about our future. That's why we have a team of supportive and collaborative hardworking technology professionals focused on doing more for our members. And why we're continuing to add innovative problem solvers to our team. With us, you'll find exciting challenges that inspire you to continue learning and growing.

Tasks:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Independently conducts work on the full life cycle of data engineering to include analysis, solution design, data pipeline engineering, testing, deployment, scheduling, and production support.

• Designs and implements complex technical solutions for data engineering and analytic systems.

• Identifies and solves significant technical problems and architecture deficiencies to include design, security, and performance.

• Collaborates on design reviews by providing feedback on trends and makes recommendations for solutions.

• Breaks down business features and into technical stories and approaches. Influences stakeholders in technical adoption for best solutions.

• Creates proof of concepts and prototypes that drive the vision and the outcome for complex initiatives to be delivered.

• Collaborates with the team and other engineers on new technologies and alternatives to plan and execute complex assignments and tasks.

• Helps on-board entry level engineers. May begin mentoring junior engineers.

• Acquires data from multiple data sources and maintains resulting databases, data warehouses, and/or data lakes.

• Assists to develop, maintain, and enforce the company's data development tools and standards. Conducts code reviews on a regular basis to improve quality and ensure compliance.

Minimum requirements:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree; OR Approved certification from CodeUp, Galvenize, VetFIT (Veterans for IT) or eFIT (Employees for IT)

• 4 years of data engineering, data analysis or software development experience implementing data solutions with at least 1 year of data engineering or data management experience.

• Extensive knowledge and working experience in SQL and Relational Databases.

• Strong analytical and problem-solving skills.

Preferred experience:

• Strong experience with data integration tools like Informatica, DBT, and others commonly used on the market

• Snowflake data cloud experience a plus

• Job scheduling tool experience such as Control-M or equivalent

• Strong understanding of Git version control and working experience with DevOps platform like Gitlab

• Data engineering skills including advanced level Python skills

• Batch and message-based data acquisition experience (Ex: Kafka, CDC etc.)

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation: USAA has an effective method for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this skill is: $88,200.00 - $158,900.00*

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is Not Available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are seeking a talented Java Software Engineer-Senior Level for our San Antonio or Plano Office facility. This position may also have the option of working remotely in the continental U.S. with occasional travel as requested. USAA values a work culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home when needed to achieve focused deliverables. The actual days onsite are settled between each employee and the employee's manager.

The candidate selected for this position will be working as a software developer with the Digital Voice team in USAA's Contact Center Technologies group. This team owns the automated voice interaction system that Members use when they first contact USAA. The selected candidate will be part of an agile team of highly skilled developers that use Java (J2EE), Containerization, and the USAA API Ecosystem to create, deliver, and support various Digital Voice Experiences. Key projects can include platform modernization, experience optimization, and the implementation of Site Reliability Engineering practices and principles.

USAA Java Software Engineers create and maintain APIs for our business software applications that our members use. Done well, many may never realize or appreciate how critical these APIs are or how we've made them simpler. Faster. Safer. Yet they help make our members' lives better. It's a great challenge and responsibility. Here, you will invent. You'll design and test. You'll take risks. You'll create new technology, but the impact you'll make on our members will be far more significant.

As a Java Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions leveraging TDD. Your responsibilities will require you to be knowledgeable in API development. You will be a part of teams of developers guiding on engineering and architecture best practices as well as demonstrate the ability to partner and engage with other engineers and architects. You will work closely with business clients and UI designers to analyze user requirements, code applications and customize and/or integrate commercial software packages for both internal employees and external member-facing applications across multiple platforms.

Senior level Software Engineers provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

About USAA IT

Our most meaningful qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 13 million members who rely on us every day.

We're proud of USAA's strong history --and we're even more passionate about our future. That's why we have a team of supportive and collaborative hardworking technology professionals focused on doing more for our members. And why we're continuing to add innovative problem solvers to our team. With us, you'll find exciting challenges that inspire you to continue learning and growing.

Primary Responsibilities:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Design, develop, code, and test complex technical solutions across many technologies to tie together existing systems and tools.

• Lead code/design reviews with team to ensure smooth daily operations and accurate planning.

• Develop complex algorithms to solve business needs

• Investigates and resolves complex application and system technical problems and production issues by directing troubleshooting of end-to-end solutions.

• Mentors engineers, coaches engineers on design, development, and maintenance of systems; Reviews teammates' code

• Influence architecture, quality standards and understand, identify, measure across entire solution

• Identify system performance issues and optimize solution

Minimum Requirements:

• Bachelor's Degree or 4 additional years of related experience beyond the minimum in lieu of a degree.

• 6 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s).

• 4 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews.

• Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL

• Demonstrated experience researching technical issues and generating creative/innovative solutions.

• Demonstrated experience addressing production issues by troubleshooting applications and systems.

• Experience articulating technical challenges and solutions

• Demonstrate strong knowledge of security coding practices and secure system fundamentals

Preferred Experience:

• 4+ years in REST frameworks with focus on API development

• 2+ years experience with JavaScript

• Experience with event driven frameworks such as Kafka, RabbitMQ, or IBM MQ

• Experience building APIs with Spring Boot

• Ability to design and implement container based APIs using container frameworks like OpenShift, Docker, or Kubernetes.

• Understanding of microservices architecture design and implementation

• Working experience with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective method for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this skill is: $106,800 - $192,300*

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is Not Available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

Promotes risk-awareness and the overall effectiveness of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls; including, risk and control self-assessments, identification, and evaluation of control effectiveness, internal and external audits and regulatory exams, and monitoring of business divisions to minimize risk exposures and strengthen the overall control environment. Leads risk assessment data and identifies key data-driven insights tied to first line of defense.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in Phoenix, AZ, Colorado Springs, CO, Tampa, FL, Charlotte, NC, Plano, TX, San Antonio, TX. This position also has the option to be remote.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and leads existing and emerging risks that stem from business activities and the job role.

• Follows written compliance policies, standards, and procedures for business activities.

• Advises and leads all aspects of multiple initiatives in support of Risk and/or regulatory compliance related initiatives including but not limited to: oversight of procedures/process, accurate regulatory reporting and filing, document governance, Risk control self-assessments, procedure governance, control design, new product controls, CoSA Third Party Governance, or quality governance.

• Applies a comprehensive understanding of Risk and regulatory compliance to includes business strategies and solutions.

• Responsible for data analysis, report preparation and trend analysis, applying business intelligence tools.

• Designs solutions for unanswered business questions and anticipates future business needs.

• Advises, organizes and is responsible for action plans designed to enhance governance practices in alignment with frameworks.

• Influences and develops innovative solutions to mitigate Risk and prevent Risk exposures which result in significant business impacts.

• Handles the most multiplex projects involving cross-functional areas.

• Defines and outlines innovative ways to problem resolution and leads project team from concept through implementation.

• Advises senior management on the status of their control environment related to Risk identification and control weaknesses.

• Identifies critical areas to monitor and raises issues and findings to appropriate partners.

• Serves as a primary resource to cross functional team members

• Stays apprised of changes to the regulatory environment to ensure proper compliance with processes and requirements are followed.

Minimum Qualifications:

• Bachelor's Degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• Minimum 8 years' experience supporting risk and/or compliance related activities in a financial services operating environment or other relevant industry; OR 8 years of experience in a relevant quantitative field; OR Advanced degree or designation in a Risk management or quantitative field, and 6 years of experience supporting Risk and/or compliance related activities; OR PhD in a Risk management or quantitative field, and 4 years of experience supporting Risk and/or compliance related activities.

• Knowledge of federal laws, rules, regulations, and applicable guidance to include OCC Heightened Standards, UDAAP, Reg Z., SCRA, REG E, MLA, FCRA, AML, Reg. DD, FACTA, WI/OH/FL State Law/Tax and Reg B.

Preferred Qualifications:

• 3 years operational risk management experience

• Assessment of new product and business program

• Knowledge of establishing a key risk indicator program

• Experience leading horizontal risk assessments

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $106,800-192,300*.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards.

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are seeking a talented Full Stack Software Engineer - Senior Level for our San Antonio or Plano, TX facility. This person may also work remotely with occasional travel.

The person selected for this role will have the opportunity to embark on an exciting journey of delivering USAA's first Auto Insurance product on Guidewire Policy Center. The individual will be a part of the PnC Auto Modernization Team implementing new solutions to help meet our member needs and assist with business growth.

Provides solutions for integrations with external cloud data providers and internal USAA systems towards delivering best in class technology software. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

About USAA IT

Our most meaningful qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 13 million members who rely on us every day.

We're proud of USAA's strong history -- and we're even more passionate about our future. That's why we have a team of supportive and collaborative hardworking technology professionals focused on doing more for our members. And why we're continuing to add innovative problem solvers to our team. With us, you'll find exciting challenges that inspire you to continue learning and growing.

Tasks:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Design, develop, code, and test complex technical solutions across many technologies to tie together existing systems and tools.

• Lead code/design reviews with team to ensure smooth daily operations and accurate planning.

• Develop complex algorithms to solve business needs

• Investigates and resolves complex application and system technical problems and production issues by directing troubleshooting of end-to-end solutions.

• Mentors engineers, coaches engineers on design, development, and maintenance of systems; Reviews teammates' code

• Influence architecture, quality standards and understand, identify, measure across entire solution

• Identify system performance issues and optimize solution

Minimum requirements:

• Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree.

• 6 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s).

• 4 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews.

• Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL

• Demonstrated experience researching technical issues and generating creative/innovative solutions.

• Demonstrated experience addressing production issues by troubleshooting applications and systems.

• Experience articulating technical challenges and solutions

• Demonstrate strong knowledge of security coding practices and secure system fundamentals

Preferred experience:

• 6+ years of Enterprise Development experience with Java

• 6+ years of Experience in REST frameworks with focus on API development

• 4+ years of Experience with AGILE methodology (Scrum, Lean, SAFe, etc.)

• 4+ years of Experience with React or another modern JavaScript framework

• 3+ years of Experience with event driven frameworks such as Kafka, RabbitMQ, or IBM MQ

• 6+ years of Experience integrating with backend systems using frameworks such as JMS, JPA or JDBC

• 6+ years of Experience building APIs with Spring Boot using Docker with Kubernetes or Openshift

• 2+ years of experience with multiple AWS technology and services like IaC, IAM, EKS, SQS, Fargate, Lambda, S3, Aurora, Secrets Manager, Qlik, Macie, Datadog etc.

• Hands on in building monitoring and alerting dashboards employing strong SRE principles

• 5+ years of experience in on-prem DevOps CI/CD, UCD & GIT pipeline automation with demonstrated passion to learn cloud Operations.

• Extensive experience with debugging and trouble-shooting enterprise applications across multiple stacks in the cloud and on premises.

• Rich in technical expertise and high curiosity to take calculated risks to move the technology forward to achieve business objectives with time sensitive delivery execution

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective method for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this skill is: $106,800.00 - $192,300.00*

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is Not Available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

Let's do something that really matters.

We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a significant way. To do it right, we need the right people. We're looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special! Military Veterans and Spouses are highly encouraged to apply!

We have multiple desk based positions available for onsite or hybrid (as defined of at least three days in the office, or based on business needs) or remote work situations. Preferred candidates are expected to live within a commutable distance of one of our offices in San Antonio, TX, Phoenix, AZ, Tampa, FL, Chesapeake, VA, or Colorado Springs, CO.

Job Requirements

As an Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust non-attorney involved soft tissue bodily injury or auto PIP/MP medical claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion.

Primary Responsibilities:

• Identifies and handles existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Adjusts non-attorney involved soft tissue bodily injury claims, as well as all auto physical damage associated with those claims.

• Adjusts soft tissue, moderately complex and complex 1st party PIP/MP medical claims.

• Identifies, confirms, and makes coverage decisions on soft tissue claims.

• Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines.

• Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions.

• Provides advice and sets expectations into next steps to members.

• Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.

• Partners and/or directs vendors and internal business partners to facilitate timely claims resolution.

• Supports workload surges and/or Catastrophe Operations as needed.

Minimum Experience:

• High School Diploma or General Equivalency Diploma

• 1 year of auto liability adjusting experience

• Working knowledge and understanding of the auto claims contract as well as application of case and state laws and regulations

• Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts

Preferred Experience:

• Military Experience or Affiliation

• Ongoing Professional Development with a focus on Insurance

• 2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability

• Bachelors' Degree or higher.

• 1yr Medical experience to include coding and billing or EMT

Work from home member contact employees must have access to minimum broadband internet connection standards as defined by CTDO. Current requirements are as follows:

• This is not a mobile position and will require a desktop computer set up (provided) and hard-wired via an ethernet cord directly into your router (no Wi-Fi).

• Bandwidth must have minimum capability of consistent speeds of 25 Mbps download and 5 Mbps upload.

• Wireless and Satellite coverage is currently not approved.

• Must be able to provide workspace at home that is safe, suitable for work, and provide a distraction free environment from background noises that may distract a member or internal USAA customer.

• In some roles you will be expected to use a webcam for training, please be prepared every day to turn on your webcam USAA provides.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $46,000 - $82,900. Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Shift premium will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

The Asset Liability Management Advisor leads design, development, implementation and management of USAA Interest Rate Risk models. Serves as a subject matter expert in the field of interest rate risk reporting and management for Banks or Bank Holding Companies or Insurance Company and internal and external auditors. Independently assesses and appropriately communicates changes in interest rate risk regulatory proposals and rules and will play a critical role in leading and performing interest rate risk management functions, and in achieving and maintaining interest rate risk compliance.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from our offices in Charlotte, NC, Plano, TX or San Antonio, TX.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Leads cross-functional teams: performing measurement, monitoring, and controls of interest rate exposures for USAA line of business (LOB) or at the enterprise level.

• Partners with Risk & Compliance partners, Senior Financial Officers and Product Managers to provide analytics and support for interest rate risk and product profitability models that assist in the development of strategic planning for USAA.

• Leads development and management of analytical models to explain the change in values of assets and liabilities and provide attribution and sensitivity analyses for all inputs and assumptions that may drive gains or losses.

• Develops recommendations to senior management for hedging strategies to mitigate exposures in excess of tolerances.

• Consistently interacts with senior management becoming their trusted advisor on financial issues.

• Makes recommendations to solve day-to-day, as well as strategic financial business problems.

• Lead generation of Board of Directors Interest Rate Risk Management reporting packages as well as Corporate or Line of Business ALCO packages.

• Represents Treasury with Risk and other Partners across the Enterprise.

• Monitors, researches, analyzes, communicates, and implements the requirements and impacts of regulations affecting interest rate risk management and reporting activities.

• Leads development of policies and procedures for Bank or Enterprise interest rate risk management.

• Develops implementation strategies and recommendations, and serves as a subject matter expert on ALM efforts.

• Teaches and mentors others about complex processes, business drivers and systems ensuring information sharing and knowledge transfers.

• Reviews analysts work and assists management in assigning tasks and managing workflow.

Minimum Qualifications:

• Bachelor's degree in Finance, Mathematics, Actuarial Science, Economic, Computer Science, or a related field required; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 8 years experience in a corporate treasury, investments or finance position in banking or insurance; OR an advanced degree in Business, Finance, Statistics, Economics or other quantitative discipline or CFA/FRM and 6 years experience in a corporate treasury, investments or finance position.

• 4 or more years in a position with experience directly related to asset liability management. Experience with asset liability systems or industry standard financial modeling software (such as QRM, Bancware, Kamakura, etc.).

• Advanced mathematical skills and working knowledge as they relate to modeling and valuation of fixed income instruments and/or derivatives.

• Working knowledge of ALM requirements of a Bank or Insurance Holding Company.

• Knowledge of applicable regulatory requirements that may include OCC, FDIC, NAIC, Basel III, ORSA and the Federal Reserve's regulations.

• Experience interacting and communicating with various levels of senior management.

Preferred Qualifications:

• Experience in ALM strategy

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $117,600 - $211,700 * .

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards. (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are seeking a talented Director, Information Technology for our San Antonio or Plano, TX facility.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home when needed to achieve focused results. The actual days' onsite are resolved between each employee and the employee's manager.

The Director of Enterprise Correspondence Technology - Generation will be responsible for supporting all CoSAs by enabling business customers to create content / communications for members as well as providing dynamic document / communication generation capabilities for business customers.

Advises executive management and provides high level consulting and influence on business initiatives. This position acts as an operational delegate of EMG (Executive Management Group). Directs, plans, and organizes activities of professional and administrative staff engaged in providing information technology services. Provides for technical leadership in the plan, design, development, testing, implementation, or maintenance of business solutions. Leads and directs change management, process improvement, or technical support initiatives cross-departmentally and within assigned unit. Provides long- and short-term strategic direction and analytical support and directs business plan development to execute initiatives.

Additionally, this individual directs, plans, and organizes activities of professional and administrative staff engaged in providing information technology services. Provides for technical leadership in the plan, design, development, testing, implementation, or maintenance of business solutions. Provides high level consultation and influence on technical solutions. Leads and directs change management, process improvement, or technical support initiatives cross-departmentally and within assigned unit. Contributes to and executes long- and short-term strategic direction. Advises senior management and provides input to aide in decision making.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

About USAA IT

Our most meaningful qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 13 million members who rely on us every day.

We're proud of USAA's strong history -- and we're even more passionate about our future. That's why we have a team of supportive and collaborative hardworking technology professionals focused on doing more for our members. And why we're continuing to add innovative problem solvers to our team. With us, you'll find exciting challenges that inspire you to continue learning and growing.

Tasks:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Responsible for developing, maintaining, testing, and monitoring an internal control environment, including preventative and detective controls, to effectively manage risks.

• Builds and oversees a team of employees for assigned technology support area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

• Oversees efforts in establishing documentation standards and quality assurance methodologies for technology support functions and ensure adherence to standards across teams.

• Accountable for the identification, research, and analysis of end to end business, processes, and technology support opportunities.

• Develops and oversees metrics for technology support capabilities and/or processes (KPIs, KRIs, etc.).

• Creates a multi-year plan to operationalize a technology support strategy, with key milestones, deliverables, and realization targets.

• Oversees the creation and execution of departmental budgets and forecasts for applicable technology support function.

• Oversees the availability management of technology solutions / domains by applying strong change and incident management practices.

• Works across multiple functional areas and influences future business strategy to be able to best utilize available technology support functions as well as future ones.

• Stays abreast of industry trends and understands the direction of applicable technology support capabilities and ensures technology environment is agile enough to change quickly to support.

• Builds successful stakeholder relationships with other IT and business leaders by developing a clear understanding of business needs, acting as a trusted advisor, and ensuring cost-effective delivery of technology support services to meet those needs.

• Participates in the development of 3rd Party vendors strategy and provides oversight to ensure achievement of technology support objectives

• May provide oversight of vendor management activities including service agreements, staff augmentation and technology contrac

Minimum requirements:

• Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree.

• 8 years of experience in a technology function to include 3 years leadership experience, demonstrated in either a supervisor or individual contributor role, of IT Professionals in a Software Development/Engineering or Infrastructure environment.

• Experience overseeing the technology life cycle from requirements analysis, feasibility estimates, design, code, documentation, testing, implementation, and support.

• Technical knowledge and understanding of technical domains that reside within Infrastructure Services, Data or Application Development.

• Experience conducting cost benefit analyses and leveraging results to drive technology support solutions.

• Demonstrated thought leadership in embedding intuitive story telling of technology support functions including concise presentation of complex technical details.

• Previous experience managing multiple tasks and responsibilities in high-pressure environments; excelling at pinpointing and resolving problems in early stages to avoid cost/time expenses.

• Experience and ability to drive a culture of quality and personal accountability through technology support teams.

• Demonstrated experience in vendor contract management and management of distributed development teams and resources.

• Demonstrated financial acumen involving budgets, forecasting, and executing on the budgets for applicable technology support function.

• Advanced facilitation, collaboration and consensus building skills, with experience in presenting to cross-functional teams and Senior/Executive leaders.

• Experience in inspiring, leading, and defining vision, strategy and organizational change.

• Demonstrated experience in explaining complex technology decisions to both technical and nontechnical audiences at all levels in the organization.

• Demonstrated ability to influence change at the executive level and team level.

• Understanding of relevant industry frameworks, i.e. COBIT, ITIL, SAFe, etc.

• Understanding of Legislative and Regulatory Compliance Requirements.

Preferred experience:

• 3 years technical leadership experience leading software development teams

• Experience with SAFe/Agile

• Experience with Content Management technologies

• Experience supporting delivery and maintenance of application/infrastructure software

• Experience with large application modernization efforts

• Experience with integrating vendor applications

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective method for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this skill is: $135,200 - $243,500*

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is Not Available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

USAA is seeking a Business Risk and Controls Advisor Senior - Retail Banking. Positioned in the first line of defense to ensure the overall effectiveness of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. Leverages risk assessment data and identifies key data-driven insights tied to first line of defense.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX, Plano, TX, Phoenix, AZ, Tampa, FL, Chesapeake, VA, Colorado Springs, CO or Charlotte, NC. This position also has the option to be remote.

Job Requirements

Primary Responsibilities:

• Identifies and handles existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are successfully identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Leads and drives solutions for stronger controls, and in support of risk and/or regulatory compliance related initiatives which may include: oversight of procedures/process, accurate regulatory reporting and filing, document governance, risk control self-assessments, procedure governance, control design, new product controls, CoSA Third Party Governance, or quality governance.

• Performs ongoing supervision and oversight of business controls and shares knowledge with team members to evaluate the effectiveness of established business controls.

• Responsible for risk data analysis, report preparation and trend analysis, applying business intelligence tools.

• Anticipates business needs and proactively finds opportunities to improve and strengthen the control environment through practical insights.

• Assists with translating control deficiencies into action plans and provides recommendations to enhance governance practices in alignment with risk and compliance frameworks.

• Partners with stakeholders to drive improvement efforts to correct or prevent unfavorable trends and assess the impacts.

• Leads project team through concept, planning, execution, and implementation phases for effective and timely risk remediation.

• Advises senior management on the status of their control environment related to risk identification and control weaknesses. Identifies critical areas to supervise and raises issues and findings to appropriate partners.

• Develops and maintains processes, procedures and tools for handling exception alerts as they occur, including monitoring of resulting exception cases.

• Provides control oversight to ensure compliance with laws and regulations.

• Serves as a primary resource to team members.

Minimum Qualifications:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 6 years of experience supporting risk and/or compliance related activities in a financial services operating environment or other relevant industry; OR 6 years of experience in a relevant quantitative discipline; OR Advanced degree or designation in a risk management or quantitative discipline, and 4 years of experience supporting risk and/or compliance related activities; OR PhD in a risk management or quantitative discipline, and 2 years of experience supporting risk and/or compliance related activities.

• Knowledge of federal laws, rules, regulations, and applicable guidance to include: TILA/REG Z, REG E, REG F, REG B, REG CC, UDAAP/UDAP, FCRA, BSA/AML, SCRA/MLA, OCC Heightened Standards.

Preferred Qualifications:

• 3-5 years recent experience supporting Deposits, Payments, and/or Retail Banking Operations

• 3-5 years recent experience performing internal control testing or issue validation

• 3-5 years recent operational risk experience, including but not limited to: process taxonomy, process improvement, risk and control inventory, risk and control self-assessments (RCSAs), etc.

• 5+ years risk experience in First, Second or Third Line of defense

• CRCM certification or other related compliance certifications

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $80,200-$144,500 * .

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards. (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are seeking a talented Java Software Engineer - Mid Level for our San Antonio, TX or Plano, TX facility. This position may also have the option of working remotely in the continental U.S. with occasional travel as requested.

USAA values a work culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home when needed to achieve focused deliverables. The actual days onsite are settled between each employee and the employee's manager.

Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This outstanding mission requires a dedication to innovative thinking at every level.

About USAA IT

Our most meaningful qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 13 million members who rely on us every day.

We're proud of USAA's strong history -- and we're even more passionate about our future. That's why we have a team of supportive and collaborative hardworking technology professionals focused on doing more for our members. And why we're continuing to add innovative problem solvers to our team. With us, you'll find exciting challenges that inspire you to continue learning and growing.

Tasks:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Design, develop, code, and test complex technical solutions

• Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques.

• Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures.

• Prepares and installs complex solutions by determining and designing system specifications, standards, and programming.

• Follows the software development lifecycle.

• Mentors' junior engineers and may being mentoring peer engineers; Review teammates' code

Minimum requirements:

• Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR an approved certification from CodeUp, Galvenize, VetFIT (Veterans for IT) or eFIT (Employees for IT)

• 4+ years of software engineering/development experience utilizing Java with at least 1 years' experience working with REST Web Services.

• 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews.

• Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL

• Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends.

• Experience supporting efforts to address production issues through troubleshooting applications and systems.

• Experience articulating technical challenges and solutions

Preferred experience:

• 3+ years' experience developing REST services

• 2+ years' experience with event driven architecture (Kafka)

• 1+ years' experience with batch (ETL, JSR, Springbatch)

• Experience working in an agile environment (SAFe)

• 1+ years' experience working with Cloud Infrastructure (AWS)

The above description reflects the details considered vital to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective method for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this skill is: $88,200- $158,900* (this does not include geographic differential it may be applied based on your work location)

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is Not Available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

The Asset Liability Management Advisor leads design, development, implementation and management of USAA Interest Rate Risk models. Serves as a subject matter expert in the field of interest rate risk reporting and management for Banks or Bank Holding Companies or Insurance Company and internal and external auditors. Independently assesses and appropriately communicates changes in interest rate risk regulatory proposals and rules and will play a critical role in leading and performing interest rate risk management functions, and in achieving and maintaining interest rate risk compliance.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from our offices in Charlotte, NC, Plano, TX or San Antonio, TX.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Leads cross-functional teams: performing measurement, monitoring, and controls of interest rate exposures for USAA line of business (LOB) or at the enterprise level.

• Partners with Risk & Compliance partners, Senior Financial Officers and Product Managers to provide analytics and support for interest rate risk and product profitability models that assist in the development of strategic planning for USAA.

• Leads development and management of analytical models to explain the change in values of assets and liabilities and provide attribution and sensitivity analyses for all inputs and assumptions that may drive gains or losses.

• Develops recommendations to senior management for hedging strategies to mitigate exposures in excess of tolerances.

• Consistently interacts with senior management becoming their trusted advisor on financial issues.

• Makes recommendations to solve day-to-day, as well as strategic financial business problems.

• Lead generation of Board of Directors Interest Rate Risk Management reporting packages as well as Corporate or Line of Business ALCO packages.

• Represents Treasury with Risk and other Partners across the Enterprise.

• Monitors, researches, analyzes, communicates, and implements the requirements and impacts of regulations affecting interest rate risk management and reporting activities.

• Leads development of policies and procedures for Bank or Enterprise interest rate risk management.

• Develops implementation strategies and recommendations, and serves as a subject matter expert on ALM efforts.

• Teaches and mentors others about complex processes, business drivers and systems ensuring information sharing and knowledge transfers.

• Reviews analysts work and assists management in assigning tasks and managing workflow.

Minimum Qualifications:

• Bachelor's degree in Finance, Mathematics, Actuarial Science, Economic, Computer Science, or a related field required; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 8 years experience in a corporate treasury, investments or finance position in banking or insurance; OR an advanced degree in Business, Finance, Statistics, Economics or other quantitative discipline or CFA/FRM and 6 years experience in a corporate treasury, investments or finance position.

• 4 or more years in a position with experience directly related to asset liability management. Experience with asset liability systems or industry standard financial modeling software (such as QRM, Bancware, Kamakura, etc.).

• Advanced mathematical skills and working knowledge as they relate to modeling and valuation of fixed income instruments and/or derivatives.

• Working knowledge of ALM requirements of a Bank or Insurance Holding Company.

• Knowledge of applicable regulatory requirements that may include OCC, FDIC, NAIC, Basel III, ORSA and the Federal Reserve's regulations.

• Experience interacting and communicating with various levels of senior management.

Preferred Qualifications:

• Experience in ALM strategy

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $117,600 - $211,700 * .

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards. (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are seeking a talented Compliance Analyst - Bank Compliance to work a hybrid schedule from one of our regional offices in San Antonio TX, Charlotte NC, Tampa FL, Plano TX or Phoenix AZ.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home when needed to achieve focused results. The actual onsite days are agreed upon between each employee and the employee's manager.

The primary responsibility for this job is compliance monitoring and testing of first line call center processes. This position provides second-line independent oversight and guidance regarding business products, services, and processes through a compliance framework to ensure they are executed in accordance with regulatory requirements. In partnership with the business and key stakeholders, continuously drives a strong culture of compliance and demonstrates integrity and professional judgment in protecting the interests of USAA and its members.

Job Requirements

Tasks:

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Conducts reviews of laws and regulations for business impact.

• Maintains and applies maturing knowledge of the business, its products and processes to identify and escalate compliance issues.

• Offers recommendations and makes project related decisions within scope of work assignment.

• May review business documents and forms to ensure compliance with regulatory and legal requirements and enterprise policy.

• Provides compliance input on business action plans, projects or operational requests.

• Gathers information, analyzes data trends, and provides relevant information to the business.

• Participates in compliance risk management activities in accordance with enterprise compliance standards.

Minimum Requirements:

• Bachelor's degree required, or 4 additional years of related experience beyond the minimum required in lieu of degree (6 years in lieu of degree)

• 2 or more years relevant work experience in financial services or insurance industry.

• Working knowledge of compliance laws, regulations and regulatory expectations.

• Working knowledge of data analysis tools and techniques with demonstrated ability to evaluate risk and make recommendations.

• Knowledge of Microsoft Office tools to include Word, Excel and PowerPoint.

Preferred Experience:

• Experience with second line testing or monitoring for regulatory compliance.

• History of QC or QA work related to call center activities.

• CRCM certification.

• Working knowledge of Tableau, and other reporting systems and ability to apply search criteria to locate potential opportunities for call testing.

• Solid oral and written communication skills to present complex issues on test results with senior management.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $54,800 - $98,700*

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees) .

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are seeking a talented Java Software Engineer - Mid Level for our San Antonio, TX or Plano, TX facility. This position may also have the option of working remotely in the continental U.S. with occasional travel as requested.

USAA values a work culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home when needed to achieve focused deliverables. The actual days onsite are settled between each employee and the employee's manager.

Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This outstanding mission requires a dedication to innovative thinking at every level.

About USAA IT

Our most meaningful qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 13 million members who rely on us every day.

We're proud of USAA's strong history -- and we're even more passionate about our future. That's why we have a team of supportive and collaborative hardworking technology professionals focused on doing more for our members. And why we're continuing to add innovative problem solvers to our team. With us, you'll find exciting challenges that inspire you to continue learning and growing.

Tasks:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Design, develop, code, and test complex technical solutions

• Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques.

• Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures.

• Prepares and installs complex solutions by determining and designing system specifications, standards, and programming.

• Follows the software development lifecycle.

• Mentors' junior engineers and may being mentoring peer engineers; Review teammates' code

Minimum requirements:

• Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR an approved certification from CodeUp, Galvenize, VetFIT (Veterans for IT) or eFIT (Employees for IT)

• 4+ years of software engineering/development experience utilizing Java with at least 1 years' experience working with REST Web Services.

• 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews.

• Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL

• Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends.

• Experience supporting efforts to address production issues through troubleshooting applications and systems.

• Experience articulating technical challenges and solutions

Preferred experience:

• 3+ years' experience developing REST services

• 2+ years' experience with event driven architecture (Kafka)

• 1+ years' experience with batch (ETL, JSR, Springbatch)

• Experience working in an agile environment (SAFe)

• 1+ years' experience working with Cloud Infrastructure (AWS)

The above description reflects the details considered vital to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective method for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this skill is: $88,200- $158,900* (this does not include geographic differential it may be applied based on your work location)

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is Not Available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

USAA is seeking a Business Risk and Controls Advisor Senior - Retail Banking. Positioned in the first line of defense to ensure the overall effectiveness of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. Leverages risk assessment data and identifies key data-driven insights tied to first line of defense.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX, Plano, TX, Phoenix, AZ, Tampa, FL, Chesapeake, VA, Colorado Springs, CO or Charlotte, NC. This position also has the option to be remote.

Job Requirements

Primary Responsibilities:

• Identifies and handles existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are successfully identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Leads and drives solutions for stronger controls, and in support of risk and/or regulatory compliance related initiatives which may include: oversight of procedures/process, accurate regulatory reporting and filing, document governance, risk control self-assessments, procedure governance, control design, new product controls, CoSA Third Party Governance, or quality governance.

• Performs ongoing supervision and oversight of business controls and shares knowledge with team members to evaluate the effectiveness of established business controls.

• Responsible for risk data analysis, report preparation and trend analysis, applying business intelligence tools.

• Anticipates business needs and proactively finds opportunities to improve and strengthen the control environment through practical insights.

• Assists with translating control deficiencies into action plans and provides recommendations to enhance governance practices in alignment with risk and compliance frameworks.

• Partners with stakeholders to drive improvement efforts to correct or prevent unfavorable trends and assess the impacts.

• Leads project team through concept, planning, execution, and implementation phases for effective and timely risk remediation.

• Advises senior management on the status of their control environment related to risk identification and control weaknesses. Identifies critical areas to supervise and raises issues and findings to appropriate partners.

• Develops and maintains processes, procedures and tools for handling exception alerts as they occur, including monitoring of resulting exception cases.

• Provides control oversight to ensure compliance with laws and regulations.

• Serves as a primary resource to team members.

Minimum Qualifications:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 6 years of experience supporting risk and/or compliance related activities in a financial services operating environment or other relevant industry; OR 6 years of experience in a relevant quantitative discipline; OR Advanced degree or designation in a risk management or quantitative discipline, and 4 years of experience supporting risk and/or compliance related activities; OR PhD in a risk management or quantitative discipline, and 2 years of experience supporting risk and/or compliance related activities.

• Knowledge of federal laws, rules, regulations, and applicable guidance to include: TILA/REG Z, REG E, REG F, REG B, REG CC, UDAAP/UDAP, FCRA, BSA/AML, SCRA/MLA, OCC Heightened Standards.

Preferred Qualifications:

• 3-5 years recent experience supporting Deposits, Payments, and/or Retail Banking Operations

• 3-5 years recent experience performing internal control testing or issue validation

• 3-5 years recent operational risk experience, including but not limited to: process taxonomy, process improvement, risk and control inventory, risk and control self-assessments (RCSAs), etc.

• 5+ years risk experience in First, Second or Third Line of defense

• CRCM certification or other related compliance certifications

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $80,200-$144,500 * .

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards. (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

The Asset Liability Management Advisor leads design, development, implementation and management of USAA Interest Rate Risk models. Serves as a subject matter expert in the field of interest rate risk reporting and management for Banks or Bank Holding Companies or Insurance Company and internal and external auditors. Independently assesses and appropriately communicates changes in interest rate risk regulatory proposals and rules and will play a critical role in leading and performing interest rate risk management functions, and in achieving and maintaining interest rate risk compliance.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from our offices in Charlotte, NC, Plano, TX or San Antonio, TX.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Leads cross-functional teams: performing measurement, monitoring, and controls of interest rate exposures for USAA line of business (LOB) or at the enterprise level.

• Partners with Risk & Compliance partners, Senior Financial Officers and Product Managers to provide analytics and support for interest rate risk and product profitability models that assist in the development of strategic planning for USAA.

• Leads development and management of analytical models to explain the change in values of assets and liabilities and provide attribution and sensitivity analyses for all inputs and assumptions that may drive gains or losses.

• Develops recommendations to senior management for hedging strategies to mitigate exposures in excess of tolerances.

• Consistently interacts with senior management becoming their trusted advisor on financial issues.

• Makes recommendations to solve day-to-day, as well as strategic financial business problems.

• Lead generation of Board of Directors Interest Rate Risk Management reporting packages as well as Corporate or Line of Business ALCO packages.

• Represents Treasury with Risk and other Partners across the Enterprise.

• Monitors, researches, analyzes, communicates, and implements the requirements and impacts of regulations affecting interest rate risk management and reporting activities.

• Leads development of policies and procedures for Bank or Enterprise interest rate risk management.

• Develops implementation strategies and recommendations, and serves as a subject matter expert on ALM efforts.

• Teaches and mentors others about complex processes, business drivers and systems ensuring information sharing and knowledge transfers.

• Reviews analysts work and assists management in assigning tasks and managing workflow.

Minimum Qualifications:

• Bachelor's degree in Finance, Mathematics, Actuarial Science, Economic, Computer Science, or a related field required; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 8 years experience in a corporate treasury, investments or finance position in banking or insurance; OR an advanced degree in Business, Finance, Statistics, Economics or other quantitative discipline or CFA/FRM and 6 years experience in a corporate treasury, investments or finance position.

• 4 or more years in a position with experience directly related to asset liability management. Experience with asset liability systems or industry standard financial modeling software (such as QRM, Bancware, Kamakura, etc.).

• Advanced mathematical skills and working knowledge as they relate to modeling and valuation of fixed income instruments and/or derivatives.

• Working knowledge of ALM requirements of a Bank or Insurance Holding Company.

• Knowledge of applicable regulatory requirements that may include OCC, FDIC, NAIC, Basel III, ORSA and the Federal Reserve's regulations.

• Experience interacting and communicating with various levels of senior management.

Preferred Qualifications:

• Experience in ALM strategy

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $117,600 - $211,700 * .

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards. (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are seeking a talented Director, Information Technology for our San Antonio or Plano, TX facility.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home when needed to achieve focused results. The actual days' onsite are resolved between each employee and the employee's manager.

The Director of Enterprise Correspondence Technology - Generation will be responsible for supporting all CoSAs by enabling business customers to create content / communications for members as well as providing dynamic document / communication generation capabilities for business customers.

Advises executive management and provides high level consulting and influence on business initiatives. This position acts as an operational delegate of EMG (Executive Management Group). Directs, plans, and organizes activities of professional and administrative staff engaged in providing information technology services. Provides for technical leadership in the plan, design, development, testing, implementation, or maintenance of business solutions. Leads and directs change management, process improvement, or technical support initiatives cross-departmentally and within assigned unit. Provides long- and short-term strategic direction and analytical support and directs business plan development to execute initiatives.

Additionally, this individual directs, plans, and organizes activities of professional and administrative staff engaged in providing information technology services. Provides for technical leadership in the plan, design, development, testing, implementation, or maintenance of business solutions. Provides high level consultation and influence on technical solutions. Leads and directs change management, process improvement, or technical support initiatives cross-departmentally and within assigned unit. Contributes to and executes long- and short-term strategic direction. Advises senior management and provides input to aide in decision making.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

About USAA IT

Our most meaningful qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 13 million members who rely on us every day.

We're proud of USAA's strong history -- and we're even more passionate about our future. That's why we have a team of supportive and collaborative hardworking technology professionals focused on doing more for our members. And why we're continuing to add innovative problem solvers to our team. With us, you'll find exciting challenges that inspire you to continue learning and growing.

Tasks:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Responsible for developing, maintaining, testing, and monitoring an internal control environment, including preventative and detective controls, to effectively manage risks.

• Builds and oversees a team of employees for assigned technology support area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

• Oversees efforts in establishing documentation standards and quality assurance methodologies for technology support functions and ensure adherence to standards across teams.

• Accountable for the identification, research, and analysis of end to end business, processes, and technology support opportunities.

• Develops and oversees metrics for technology support capabilities and/or processes (KPIs, KRIs, etc.).

• Creates a multi-year plan to operationalize a technology support strategy, with key milestones, deliverables, and realization targets.

• Oversees the creation and execution of departmental budgets and forecasts for applicable technology support function.

• Oversees the availability management of technology solutions / domains by applying strong change and incident management practices.

• Works across multiple functional areas and influences future business strategy to be able to best utilize available technology support functions as well as future ones.

• Stays abreast of industry trends and understands the direction of applicable technology support capabilities and ensures technology environment is agile enough to change quickly to support.

• Builds successful stakeholder relationships with other IT and business leaders by developing a clear understanding of business needs, acting as a trusted advisor, and ensuring cost-effective delivery of technology support services to meet those needs.

• Participates in the development of 3rd Party vendors strategy and provides oversight to ensure achievement of technology support objectives

• May provide oversight of vendor management activities including service agreements, staff augmentation and technology contrac

Minimum requirements:

• Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree.

• 8 years of experience in a technology function to include 3 years leadership experience, demonstrated in either a supervisor or individual contributor role, of IT Professionals in a Software Development/Engineering or Infrastructure environment.

• Experience overseeing the technology life cycle from requirements analysis, feasibility estimates, design, code, documentation, testing, implementation, and support.

• Technical knowledge and understanding of technical domains that reside within Infrastructure Services, Data or Application Development.

• Experience conducting cost benefit analyses and leveraging results to drive technology support solutions.

• Demonstrated thought leadership in embedding intuitive story telling of technology support functions including concise presentation of complex technical details.

• Previous experience managing multiple tasks and responsibilities in high-pressure environments; excelling at pinpointing and resolving problems in early stages to avoid cost/time expenses.

• Experience and ability to drive a culture of quality and personal accountability through technology support teams.

• Demonstrated experience in vendor contract management and management of distributed development teams and resources.

• Demonstrated financial acumen involving budgets, forecasting, and executing on the budgets for applicable technology support function.

• Advanced facilitation, collaboration and consensus building skills, with experience in presenting to cross-functional teams and Senior/Executive leaders.

• Experience in inspiring, leading, and defining vision, strategy and organizational change.

• Demonstrated experience in explaining complex technology decisions to both technical and nontechnical audiences at all levels in the organization.

• Demonstrated ability to influence change at the executive level and team level.

• Understanding of relevant industry frameworks, i.e. COBIT, ITIL, SAFe, etc.

• Understanding of Legislative and Regulatory Compliance Requirements.

Preferred experience:

• 3 years technical leadership experience leading software development teams

• Experience with SAFe/Agile

• Experience with Content Management technologies

• Experience supporting delivery and maintenance of application/infrastructure software

• Experience with large application modernization efforts

• Experience with integrating vendor applications

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective method for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this skill is: $135,200 - $243,500*

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is Not Available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Join the team that's helping better drivers to earn better car insurance rates. Noblr, now a USAA company, is smart, app-powered car insurance that empowers its members to personalize their monthly car insurance rates using their smartphones. Our members log their trips with the Noblr app, get driving insights that help them continuously improve, and earn rewards for responsible driving.

Here's where you come in:

We are looking for an experienced insurance Assistant Product Manager to join our team! You will be launching and managing our insurance product, building processes, and bringing these to market. The ideal candidate is a team player who enjoys new challenges and working in a fast-paced environment with minimal guidance.

Supports the achievement of property & casualty insurance profit and growth targets in assigned state(s) or geographic region. Assists in development of strategic vision and tactical plans which profitably expand USAAs product line market share. Focuses on state-specific competitive and financial KPIs to anticipate and react to potential trends. Identifies opportunities to make regional impacts across P&C, which drive best practices and innovation across the organization.

This position may be available for Remote work.

Job Requirements

Job Duties

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Works with large data sets to develop analytical insights and analyzes state-specific P&L and marketing strategy and the impact of marketing investments.

• Answers financial and customer-related questions from key stakeholders using multiple data sources including SAS, SQL, Tableau, R, etc.

• Collaborates with internal stakeholders partners to develop insights to develop and execute on multi-year state strategy. Engages with external regulators to bring strategic actions to market.

• Analyzes data with internal stakeholders, such as pricing, UW, and claims, to identify growth opportunities, build a 360-degree view of the membership and present key learnings.

• Builds reports using data tools to monitor business performance and communicate results.

• Identifies emerging themes, internal and external trends to improve performance and minimize risk.

• Assists with the evaluation of product performance metrics and competitor actions to help facilitate decision making at regional/ countrywide level.

• Partners with Government & Industry Relations, Attorney, and Compliance Advisor to manage relationship with local regulatory agencies and industry organizations.

• Serves as a resource to team members by providing guidance and training on processes and procedures in support of product line initiatives.

Minimum Experience

• Bachelor's Degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline: OR 4 additional years (10 Total) of related experience may be substituted in lieu of degree.

• 6 years of relevant property and casualty product management experience analyzing data and developing recommendations or advanced degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline with 4 years of related experience.

• Working experience in creating product briefings and presenting to executive leadership.

• Demonstrated experience in effectively conducting product analysis & gain an in depth understanding of market dynamics including competitor underwriting initiatives and rate level analysis.

• Competent knowledge of applicable product related regulations, and risk and compliance requirements.

Preferred Experience

• Prior relevant experience in product management, product development, or actuarial pricing in the Property & Casualty Insurance business.

• Ability to work effectively across a range of levels from hands-on daily tasks to planning for growth and thinking about the bigger picture.

• Work with a high level of independence and are a collaborative team player.

• Experience using complex data to identify challenges and opportunities within assigned business area.

• Excellent communication and organization skills along with proficient Excel skills.

• Consistent demonstration of leadership behaviors.

• SQL or programming experience.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $88,200-158,900.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits :

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are seeking a talented Compliance Analyst - Bank Compliance to work a hybrid schedule from one of our regional offices in San Antonio TX, Charlotte NC, Tampa FL, Plano TX or Phoenix AZ.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home when needed to achieve focused results. The actual onsite days are agreed upon between each employee and the employee's manager.

The primary responsibility for this job is compliance monitoring and testing of first line call center processes. This position provides second-line independent oversight and guidance regarding business products, services, and processes through a compliance framework to ensure they are executed in accordance with regulatory requirements. In partnership with the business and key stakeholders, continuously drives a strong culture of compliance and demonstrates integrity and professional judgment in protecting the interests of USAA and its members.

Job Requirements

Tasks:

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Conducts reviews of laws and regulations for business impact.

• Maintains and applies maturing knowledge of the business, its products and processes to identify and escalate compliance issues.

• Offers recommendations and makes project related decisions within scope of work assignment.

• May review business documents and forms to ensure compliance with regulatory and legal requirements and enterprise policy.

• Provides compliance input on business action plans, projects or operational requests.

• Gathers information, analyzes data trends, and provides relevant information to the business.

• Participates in compliance risk management activities in accordance with enterprise compliance standards.

Minimum Requirements:

• Bachelor's degree required, or 4 additional years of related experience beyond the minimum required in lieu of degree (6 years in lieu of degree)

• 2 or more years relevant work experience in financial services or insurance industry.

• Working knowledge of compliance laws, regulations and regulatory expectations.

• Working knowledge of data analysis tools and techniques with demonstrated ability to evaluate risk and make recommendations.

• Knowledge of Microsoft Office tools to include Word, Excel and PowerPoint.

Preferred Experience:

• Experience with second line testing or monitoring for regulatory compliance.

• History of QC or QA work related to call center activities.

• CRCM certification.

• Working knowledge of Tableau, and other reporting systems and ability to apply search criteria to locate potential opportunities for call testing.

• Solid oral and written communication skills to present complex issues on test results with senior management.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $54,800 - $98,700*

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees) .

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

The Cyber Threat Intelligence (CTI) team is seeking a motivated Strategic Cyber Threat Intelligence Senior Analyst with demonstrated experience in cyber threat-centric analytic capabilities. As a Senior Analyst you will help drive our strategic intelligence program while integrating with our technical and operational intelligence programs to support operations, incident response, threat hunt teams, vulnerability management, insider threat, and business requirements while ensuring that senior leaders are advised of current and ongoing threats allowing them to make informed decisions. The CTI team is USAA's world-class cyber intelligence program dedicated to support our Cyber Threat Operation Center (CTOC) and USAA from cyber threats. The CTOC exists to detect, analyze, and respond to cyber security events.

Our CTI team is responsible for collecting, analyzing, and disseminating threat intelligence regarding threat actors targeting USAA. This information is used to continually enhance threat management capabilities to maximize our protective and detective cyber security posture and continuously improve our processes. Specifically, a successful candidate will be collecting requirements from partners and conducting research and analysis to provide timely and actionable intelligence that drives and informs the security posture of USAA.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home when needed to achieve focused results. The actual days' onsite are resolved between each employee and the employee's manager. This position may also have the option of working remotely in the continental U.S. with occasional travel as requested.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

About USAA IT

Our most meaningful qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 13 million members who rely on us every day.

We're proud of USAA's strong history -- and we're even more passionate about our future. That's why we have a team of supportive and collaborative hardworking technology professionals focused on doing more for our members. And why we're continuing to add innovative problem solvers to our team. With us, you'll find exciting challenges that inspire you to continue learning and growing.

Job Responsibilities:

• Identifies and leads existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Leads peers and team members in the execution of the Information Security domain activities while anticipating efforts that will impact their team.

• Researches and analyzes the latest information security vulnerabilities, threats, exploits, trends and intelligence. Shares intelligence with peer teams.

• Conducts advanced vulnerability management, security configuration assessments, and/or penetration testing operations and runs the resulting findings.

• Develops analysts through training and knowledge sharing activities.

• Monitors internal and external networks, systems, and applications for sophisticated security anomalies and events (e.g. suspicious behavior, attacks, and security breaches). Trains analysts in incident detection and response.

• Responds to cyber incidents, performing detailed analysis using complex security tools to determine root cause and impact by using a broad range of demonstrated experience (e.g. forensics, networking, servers, coding, etc.) to resolve a malicious actor's tactics, techniques, and procedures. Trains new analysts in incident detection and response.

• Applies discoveries from the incident response process to make significant and/or complex improvements to the existing detection capabilities, operational processes and security controls.

• Prepares and delivers written and/or verbal briefs with recommendations to senior leadership on latest threats, alerts, incidents, and improvements.

• Provides insight on issues and serves as a mentor and coach to peers and team members for assigned area of responsibility.

Minimum Requirements:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 6 years of related experience in Information Security, Cybersecurity and/or Information Technology with a security focus to include accountability for sophisticated tasks and/or projects.

• 4 years of related experience in one of the following disciplines: Security and Risk Management, Asset Security, Security Architecture and Engineering, Communications and Network Security, Identity and Access Management, Security Assessment and Testing, Security Operations, Software Development Security.

• Advanced level of business insight in the areas of business operations, risk management, industry practices and emerging trends.

• Knowledge of attacker tools/tactics/procedures and applying them to access management, governance, threat hunting, investigations, and incident response.

• Knowledge of defense-in-depth principles and security architecture.

Preferred Experience:

• 4+ years of demonstrated ability in delivering timely, relevant, and useful intelligence through reports, briefings, and threat assessments to partners to improve threat detection.

• Strong background with cybersecurity, threat intelligence, or data science experience in an analytical role (network forensics analyst, intelligence threat analyst, or security engineer)

• Excellent knowledge of adversarial cyber actors, to include tactics, techniques, and procedures.

• Strong understanding of the intelligence lifecycle, analytic tradecraft, and attack methodologies such as MITRE ATT&CK.

• Expert-level experience as a CTI analyst supporting cyber operations and incident response, with demonstrated application of CTI principles to include adversary methodologies and TTPs, IOCs, and malware analysis

• Ability to identify threat actor TTPs and campaigns, capture information for reconnaissance, including large and unstructured data sets to identify trends and anomalies indicative of malicious cyber activities

• Strong ability to collaborate with technical intelligence team leaders to build fused efforts to support counter cyber threat operations.

• Superb communication and presentation skills with the ability to clearly articulate to a variety of internal audiences including senior leaders.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective method for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this skill is: $106,800 - $192,300*

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is Not Available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Provides executive oversight and direction for the vision, strategy, planning, and operational management of the risk management program and quality assurance activities for assigned area. Accountable for implementing a more disciplined approach to Quality Assurance through the development and implementation of program objectives and operational strategies that are designed to drive continuous improvement in the accuracy, timeliness, efficiency, and member service aspects of our work. Transforms and manages continuous improvement processes within Claims, including developing employee feedback protocols, supporting discipline specific process improvement, and identifying more transformational process improvement opportunities. Drives transparency and continuous improvement by managing the analysis of our business processes, procedures and activities with a goal of highlighting organizational problems and recommending solutions. Collaborates across respective line of business and other USAA business lines to deliver compliant solutions that drive measurable continuous improvement and achieve business goals. Proactively drives enhanced member satisfaction through structured service quality rigor, appropriate data capture, and trend analysis, and ultimately taking learned insights to actions. Serves as a change agent to build and strengthen a culture of quality and risk awareness throughout the organization by consistently advocating for continuous improvement efforts and actively implementing innovative ideas to redefine, measure and improve quality.

Job Requirements

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Accountable for overseeing accuracy, measurement, and timeliness to ensure adjusters pay what we owe on claims.

• Transform and implement claims quality practices and measurement processes and manage its execution across the global claims organization.

• Acts as the subject matter expert on the calibration of the quality system and conduct regular operational reviews.

• Assists the execution focused VP's with continuous improvement and identify root cause improvement opportunities and development of improvement strategies.

• Works directly on efforts to define or redefine key performance metrics by discipline based on the outcomes desired and identified in the review of the work.

• Accountable for developing enhanced industry leading real time reporting capabilities.

• Develops and defines the overarching strategy and roadmap of the risk management and quality assurance program for assigned area. Establishes and enforces quality standards through root cause analysis and preventive action plans; implemented in a timely and thorough manner.

• Sets direction for the development, implementation and management of the risk and controls quality assurance framework to ensure appropriate data is captured and used to inform risk mitigation strategies and controls.

• Drives the delivery of innovative QA/QC solutions that incorporate best practices to drive high quality outcomes, increase efficiency, decrease expense, mitigate risk, and are aligned to enterprise strategies to remain a compliant company.

• Oversees the maintenance of the control framework and uses quality assurance and oversight to promote customer satisfaction. Direct and implement process improvements intended to enhance operational efficiencies, improve quality, and mitigate risks.

• Proactively seeks to implement processes and programs that continuously advance business outcomes and the member experience by staying abreast of market economic conditions, industry and regulatory development and trends, and compliance.

• Fosters a collaborative partnership and serves as a liaison with business partners to ensure Quality Assurance processes and initiatives comply with regulatory/legal requirements and internal policies; Continually builds enterprise relationships and ensures alignment with Senior Leadership.

• Oversees quality data analytics, understands trends, and identifies improvement opportunities for the organization. Partners directly with Actuary and Analytics and Learning and Development to strategically prioritize and deliver solutions that mitigate risk and drive measurable continuous improvement.

• Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

Minimum Requirements:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 10 years of progressive compliance related experience developing, implementing and managing quality assurance, and/or similar work related to risk and control effectiveness, audit, testing and process adherence management to include 5 years operations experience with extensive knowledge of products, services, systems, operational policies and procedures, and regulatory compliance issues within a financial services industry.

• 8 years of people leadership experience in building, managing and/or developing high-performing teams.

• Extensive progressive claims quality assurance/control/improvement experience to include demonstrated knowledge of regulatory laws, compliance standards and processes, and best practices.

• Experience at a large financial institution or large financial services organization developing and implementing an operational risk or quality management program that adheres to regulatory requirements and expectations by applying in-depth knowledge of operational risk frameworks including risk governance, risk appetite, process, risk and control analysis and effectiveness.

• Advanced skills influencing and collaborating with senior business leaders and stakeholders across 1st and 2nd Lines of Defense, influencing decisions aligned to quality management efforts and managing work to achieve strategic goals related to regulatory compliance gaps and/or quality and operational opportunities.

• Expert in regulatory compliance and industry regulations related to program area of responsibility, and for Bank roles including but not limited to OCC Heightened Standards, Fair Lending laws, Community Reinvestment Act, Bank Secrecy Act, Anti-Money Laundering, and Consumer Protection Regulations UDAAP Fair Lending.

• Recent experience translating complex business strategy into an executable business process to successfully deliver member or customer facing capabilities in a complex multi-channel, multi-product, integrated system environment.

• Executive-level business acumen in the areas of quality management, risk and control effectiveness and industry practices and emerging trends in the field of quality management and risk management.

Preferred Experience:

• Experience leading, transforming and managing a Quality Assurance Claims organization within the Property and Casualty Insurance industry.

• Experience managing the outcome of claims, with a focus on compliance and member satisfaction

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $205,500.00 - 370,100.00.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Accountable for the overall strategy, direction, performance, and management of the delivery of multiple, large and complex member experiences and/or business deliverables and the distribution of products and services across all channels. Creates strategic vision on world class member and employee experiences, exceptional service and relationship building across LOBs. Collaborates across respective line of business and other USAA business lines to ensure world class experiences that meet member and employee needs are delivered consistent with strategic intent. Partners with Product Management, senior EMG from across the Enterprise and third parties to ensure current and future requirements are met.

Job Requirements

• Identify and manage existing and emerging risks that stem from business activities and the job role.

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Drives overall strategy, direction, and management of the end-user need/portfolio across all channels - and expected to influence decisions regarding implementation of strategy.

• Aligns functional teams to work across disciplines and channels to deliver service expectations, production goals, and profit targets.

• Develops need/portfolio vision, values, goals, outcomes, and evaluation methods that has impacts across the Enterprise, utilizing the experience-focused and human-centered design mindsets.

• Accountable for delivery of member, relationship and product production that has impacts across the enterprise working with marketing and channel partners.

• Identifies, partners and influences key stakeholders to ensure optimal member value and long-term value for the association.

• Develops and defines the overarching experience for members within portfolio set and consistent with USAA strategy.

• Creates the strategy and experience to optimize the member and employee benefit and business performance.

• Responsible for change adoption as an output of strategic imperatives in support of the mission.

• Stays abreast of industry trends and member insights and educates the organization as an input to current enhancements of member value proposition and/or development of new value propositions.

• Sets direction for distribution plan working with established service level and financial guardrails to create a sustainable growth plan for the product line and the broader business.

• Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

Minimum Requirements:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 10 years of experience in developing and driving strategies, managing major initiatives, and delivering results within a complex matrix environment required.

• 8 years of people leadership experience in building, managing and/or developing high-performing teams.

• Proven experience leading change and driving innovation to improve a customer or employee experience.

• Demonstrated understanding of customer experience management as a business philosophy.

• Experience with product analytics and synthesizing data and insights to drive decisions.

• Experience with developing strategic plans for member experience initiatives, including identifying and implementing tactics that are directly tied to measurable results that optimize member benefits and business performance.

• Comprehensive knowledge of digital and technology strategy and delivery as it relates to Experience Design concepts and Human Centered Design concepts, roadmap development, journey mapping, competitive analysis and research, and situation analysis methods.

Preferred Experience:

• Property and Casualty Claims experience

• Extensive experience re-engineering and automating processes

• Demonstrated success finding process efficiencies across the claims value chain with a focus on member and employee experiences

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $178,700.00 - 321,800.00.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

This position is considered a Hybrid work location - includes both work from home and in office.

Formulates product/sales strategy recommendations based on analysis of profitability, competitiveness and sales performance for the product life cycle. Compile, analyze and interpret data to make strategic and tactical recommendations or decisions pertaining to sales/product performance. Responsible for defining the business questions and providing insights to improve business performance. Supports the maintenance of existing products and/or may lead in the development and launch of less complex, new products with channel partners.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Tasks and Responsibilities:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Leverages resources to gather analytics, competitive intelligence, and member information to support formulation of product strategy.

• Participates in the development of product strategy recommendations.

• Develops recommendations to launch new products or sales strategies and the evaluation and decision to buy/build or partner.

• Acts as product SME on features and services and collaborates with business partners to provide recommendations.

• Partners with phone and digital teams on how to effectively use sales guides and provides education on products and services, including new offerings and enhancements to existing features.

• Assists in the identification and evaluation of potential providers for alliance relationships.

• Provides support in developing, editing, and distributing product communications.

• Conducts research on external market trends/design changes, financials, member information and/or transaction data for assigned products.

• Holds responsibility for coordinating with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are designed, implemented, and managed in compliance with all applicable laws and regulations.

• Interprets performance results to inform product or sales forecast and planning.

Minimum Education and Experience:

• Bachelor's degree in Business, Marketing, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 6 years of relevant industry experience in Actuary, Underwriting, Marketing or Sales/Service or Finance/Accounting Operations or Financial Services.

• 2 years of product management, or similar strategic management experience (similar experience includes direct support in managing product performance).

• 1 year of Data Visualization experience (i.e. Tableau).

• Advanced experience in creating product briefings.

• Experienced in market research to create product roadmap, make product decisions and iterate rapidly.

• Knowledge of applicable product related regulations, and risk and compliance requirements.

• Knowledge of federal laws, rules, and regulations to include: TILA/REG Z, REG E, REG B, UDAAP/UDAP, FCRA

Preferred Skills:

• 3-5 years finance/banking experience.

• Acquisitions or Portfolio management experience.

• Ability to manage and coordinate across multiple lines of business to execute various marketing efforts.

• Experienced with data driven marketing.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $97,200 - $175,000.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

#FSB

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Community: Data & Analytics

In this role, you will work closely with Actuaries and Data Scientists to solve product and pricing business problems as a part of the Data and Analytics Enablement team. You will apply advanced data and analytic techniques to build out analytic data proofs of concept. You will be expected to find creative and innovative ways to use data extending beyond current usage and constraints. The team will also work with our IT partners to provide requirements and influence design ensuring alignment with business needs. The ideal candidate will be an excellent problem solver who can balance tactical and strategic needs in the design of solutions. They will have a history of demonstrated activities that show them to be a quick learner.

Provide decision support for business areas across the enterprise. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating, and synthesizing data (e.g., attributes, transactions, behaviors, etc.), models and other relevant information to draw conclusions and make recommendations resulting in implementable strategies.

We are looking to hire a mid-level Decision Science Analyst. This position may also have the option of working remotely in the U.S.

Job Requirements

Job Duties

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Leverages intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies.

• Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy.

• Applies scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change.

• Translates recommendation into communication materials to effectively present to colleagues for peer review and Senior/Lead Analysts.

• Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences.

• Supports identifying and gathering the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA).

• Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements.

• Adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions.

• Delivers analysis/findings in a manner that conveys understanding, influences mid to upper-level management, garners support for recommendations, drives business decisions, and influences business strategy.

Minimum Experience

• Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or other quantitative discipline; OR 4 additional years (6 Total) of related experience in statistics, mathematics or quantitative analytics which may be substituted in lieu of degree.

• 2 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance) OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years' experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance).

• Demonstrates intermediate knowledge of mathematical and statistical techniques and approaches used to drive fact-based decision-making.

• Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.

Preferred Experience

• Experience in defining and implementing new metrics and derived attributes for broad analytic usage.

• Able to translate business related data needs into appropriate data design with our IT partners.

• Data Curation experience in Snowflake.

• Understanding of the SDLC (Software Development Life Cycle).

• Previous P&C Insurance and/or Financial Industry data and analytics experience.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $60,300-$108,600 * .

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees) .

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA