Company Detail

Job Description

Purpose of Job

The Capital Strategy Analyst develops, implements and monitors capital and liquidity management strategies at the enterprise and line of business levels, utilizing proficient knowledge of the enterprise, financial services industry, regulatory requirements, rating agency requirements, risk management and financial planning. Provides analysis and support in the execution of complex capital, liquidity and financial initiatives and implementation of business solutions that ensure USAA's ongoing financial strength. Prepares capital and liquidity analysis and reporting to governance committees, senior management, regulatory bodies and the USAA Board of Directors. Ensures all activities are completed within compliance and regulatory policies and processes.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from of one of our offices in San Antonio, TX, Plano, TX or Charlotte, NC.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Applies proficient functional knowledge to produce complex work deliverables in support of strategies, tools and methodologies to model, measure, monitor and assess capital and liquidity adequacy across the enterprise including insurance, investment and banking subsidiaries.

• Executes the preparation of capital and liquidity policies and comprehensive capital plans and contingency funding plans.

• Applies proficient functional knowledge to produce complex work deliverables in support of balance sheet analysis integrating capital, liquidity, cash and investment strategies.

• Contributes work deliverables and makes recommendations in support the efficient deployment of capital and liquidity across the enterprise, including insurance, investment and banking lines of business, to meet multiple regulatory, rating agency and internal management objectives.

• Applies proficient functional knowledge and provides analysis that supports the efficient management of cash positions for the enterprise, insurance, investment and banking lines of business.

• Supports intercompany capital transactions and member distribution strategies.

• Advises key stakeholders on capital and liquidity management issues according to industry best practices.

• Conducts analysis and provides recommendations to senior analysts and management for submission to governance committees if a risk tolerance is exceeded.

• Contributes to Treasury initiatives in Dodd Frank Act Stress Testing (DFAST) and enterprise stress test planning and execution.

• Evaluates stress scenario results and the establishment of contingency plans.

• Analyzes stress scenario impacts to the USAA Consolidated/P&C/Bank/Life Capital Plans and Contingency Funding Plans and associated capital and liquidity metrics.

• Key contributor in the preparation of key capital and liquidity plans, metrics, analysis and reports to governance committees, senior management, regulatory bodies and the USAA Board of Directors.

• Primary contributor to meet daily cash and liquidity reporting requirements.

Minimum Qualifications:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 4 years of related experience in Finance, Risk Management, Treasury, Capital and Liquidity Management and/or Accounting.

• Proficient knowledge of Microsoft Office products including Excel.

• Proven ability to effectively influence and build cross-functional relationships with employees of various levels throughout the organization.

• Strong written and verbal communication skills, including the ability to create and present executive-level presentations.

• Ability to effectively work with both internal and external partners.

Preferred Qualifications:

• Certified Public Accountant (CPA)

• Masters of Business Administration (MBA) or masters of related business field.

• Strong interpersonal skills and communication skills.

• Financial services industry experience.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $72,900 - $131,400 * .

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards. (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

Let's do something that really matters.

We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We're looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special!

Veterans and Military Spouses are highly encouraged to apply!

We are looking for experienced Sr. Property Field Adjusters in the Dothan, AL area. A company vehicle is provided.

As a Senior Property Insurance Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle moderate to large loss complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements.

Job Requirements

Primary Responsibilities:

• Identifies and handles existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies and procedures for business activities.

• Handle assigned claims' caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels.

• Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources.

• Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate.

• Figures out coverage through analyzing information involving complex policy terms and contingencies.

• Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount.

• Resolves and negotiates complex claims settlement and makes recommendations to management for settlement amounts outside of authority limits.

• Maintains accurate and current claim file documentation throughout the claims process for complex claims.

• Proficient knowledge of estimating technology platforms to prepare claims estimates in order to manage complex property insurance claims.

• Serves as a resource for less experienced staff, providing informal coaching as appropriate.

• Recognizes and solves obstacles that occurs in the claims process without supervisory approval.

• May require limited travel to resolve claims and conduct in-person inspections.

Minimum Requirements:

• High School Diploma or GED

• 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages

• Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire

• Proficient knowledge of Xactimate or similar estimating platform

• Advanced knowledge estimating losses of moderate complexity

• Proficient knowledge of property claims contracts and interpretation of case law

• Proven negotiation, investigation, communication and conflict resolution skills

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed

• Developing knowledge of residential construction

Preferred Requirements:

• Prior experience adjusting property claims using virtual technologies

• Prior property field adjuster experience handling DWG, APS and ALE adjustments

• Experience handling large loss complex content claims

• Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Xactimate Level 1 and/or Level 2 certification

• Currently hold an active Adjuster License

• Currently reside within or have the ability to self-relocate to within the area of Dothan, AL.

• Bachelor's degree

• US military service or military spouse

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The hiring range for this position is: $60,300.00 to $108,600.00 USD Annual .

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: Addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards. (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

The Business Risk and Controls Advisor Senior is positioned in the first line of defense to ensure the overall effectiveness of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. Leverages risk assessment data and identifies key data-driven insights tied to first line of defense.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from of one of our offices in San Antonio, TX, Plano, TX or Charlotte, NC.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Manages and drives solutions for stronger controls, and in support of risk and/or regulatory compliance related initiatives which may include: oversight of procedures/process, accurate regulatory reporting and filing, document governance, risk control self-assessments, procedure governance, control design, new product controls, CoSA Third Party Governance, or quality governance.

• Performs ongoing supervision and oversight of business controls and shares knowledge with team members to evaluate the effectiveness of established business controls.

• Responsible for risk data analysis, report preparation and trend analysis, utilizing business intelligence tools.

• Anticipates business needs and proactively identifies opportunities to improve and strengthen the control environment through actionable insights.

• Assists with translating control deficiencies into action plans and provides recommendations to enhance governance practices in alignment with risk and compliance frameworks.

• Partners with stakeholders to drive improvement efforts to correct or prevent unfavorable trends and assess the impacts.

• Leads project team through concept, planning, execution, and implementation phases for effective and timely risk remediation.

• Advises senior management on the status of their control environment related to risk identification and control weaknesses. Identifies critical areas to monitor and escalates issues and findings to appropriate stakeholders.

• Develops and maintains processes, procedures and tools for managing exception alerts as they occur, including monitoring of resulting exception cases.

• Provides control oversight to ensure compliance with laws and regulations.

• Serves as a primary resource to team members.

Minimum Qualifications:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 6 years of experience supporting risk and/or compliance related activities in a financial services operating environment or other relevant industry; OR 6 years of experience in a relevant quantitative discipline; OR Advanced degree or designation in a risk management or quantitative discipline, and 4 years of experience supporting risk and/or compliance related activities; OR PhD in a risk management or quantitative discipline, and 2 years of experience supporting risk and/or compliance related activities.

Preferred Qualifications:

• 4+ years' extensive audit or internal control testing, to include operation effective testing, walk-throughs, mapping evidence, and appropriate documentation.

• Risk management applications and tools experience.

• SOX Testing/ Public Company experience.

• CPA, CIA, CRMA, CCSA, CISA designation

• Knowledge of COSO, understanding of Sarbanes Oxley 404 and PCAOB Standards.

• Broad knowledge of risk, audit, controls (specifically financial controls; organizational, Application and IT General Controls), compliance and fraud.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $80,200 - $144,500 * .

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards. (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

The Capital Strategy Analyst develops, implements and monitors capital and liquidity management strategies at the enterprise and line of business levels, utilizing proficient knowledge of the enterprise, financial services industry, regulatory requirements, rating agency requirements, risk management and financial planning. Provides analysis and support in the execution of complex capital, liquidity and financial initiatives and implementation of business solutions that ensure USAA's ongoing financial strength. Prepares capital and liquidity analysis and reporting to governance committees, senior management, regulatory bodies and the USAA Board of Directors. Ensures all activities are completed within compliance and regulatory policies and processes.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from of one of our offices in San Antonio, TX, Plano, TX or Charlotte, NC.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Applies proficient functional knowledge to produce complex work deliverables in support of strategies, tools and methodologies to model, measure, monitor and assess capital and liquidity adequacy across the enterprise including insurance, investment and banking subsidiaries.

• Executes the preparation of capital and liquidity policies and comprehensive capital plans and contingency funding plans.

• Applies proficient functional knowledge to produce complex work deliverables in support of balance sheet analysis integrating capital, liquidity, cash and investment strategies.

• Contributes work deliverables and makes recommendations in support the efficient deployment of capital and liquidity across the enterprise, including insurance, investment and banking lines of business, to meet multiple regulatory, rating agency and internal management objectives.

• Applies proficient functional knowledge and provides analysis that supports the efficient management of cash positions for the enterprise, insurance, investment and banking lines of business.

• Supports intercompany capital transactions and member distribution strategies.

• Advises key stakeholders on capital and liquidity management issues according to industry best practices.

• Conducts analysis and provides recommendations to senior analysts and management for submission to governance committees if a risk tolerance is exceeded.

• Contributes to Treasury initiatives in Dodd Frank Act Stress Testing (DFAST) and enterprise stress test planning and execution.

• Evaluates stress scenario results and the establishment of contingency plans.

• Analyzes stress scenario impacts to the USAA Consolidated/P&C/Bank/Life Capital Plans and Contingency Funding Plans and associated capital and liquidity metrics.

• Key contributor in the preparation of key capital and liquidity plans, metrics, analysis and reports to governance committees, senior management, regulatory bodies and the USAA Board of Directors.

• Primary contributor to meet daily cash and liquidity reporting requirements.

Minimum Qualifications:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 4 years of related experience in Finance, Risk Management, Treasury, Capital and Liquidity Management and/or Accounting.

• Proficient knowledge of Microsoft Office products including Excel.

• Proven ability to effectively influence and build cross-functional relationships with employees of various levels throughout the organization.

• Strong written and verbal communication skills, including the ability to create and present executive-level presentations.

• Ability to effectively work with both internal and external partners.

Preferred Qualifications:

• Certified Public Accountant (CPA)

• Masters of Business Administration (MBA) or masters of related business field.

• Strong interpersonal skills and communication skills.

• Financial services industry experience.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $72,900 - $131,400 * .

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards. (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are currently seeking a talented Legal Assistant II Property for our Plantation/Fort Lauderdale, South Florida Staff Counsel location.

In this position and within defined guidelines and framework, you will provide assistance with legal work which is reviewed and approved by the supervising attorney. This includes but is not limited to research, contract administration, document preparation, and trial preparation. The legal work performed differs by practice area and area of specialty such as insurance, banking, investments, financial services, litigation, general corporate, ecommerce/marketing, government relations or labor/employee relations.

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Job Requirements

Tasks:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Applies intermediate knowledge to assist in providing support for the investigative process of a trial by gathering documents and information for legal assignments.

• Collaborates with team to conduct research and analyze documents to prepare reports of findings and formulate alternatives.

• Collaborates with team to evaluate risk of alternatives and calculate costs of potential liability and assesses benefits/drawbacks.

• May assist in preparing drafts of legal documents such as discovery responses, affidavits, motions, corporate minutes, contracts and other legal documents.

• Applies intermediate knowledge to assist with proper filing of documents with regulatory authorities, courts, other tribunals, monitors status and distributes copies.

• Assists team with preparing presentations and briefing material on topics relevant to USAA business.

• Oversees management and maintenance of attorneys' files per the attorney's specifications.

• May assist with administrative tasks to include, but not limited to, calendar responsibilities to ensure all deadlines are met; check writing, check requesting, copying, and handling mail as necessary to ensure continuous business operations.

• May act as a liaison between attorney and outside counsel in the exchange of information.

• Collaborates with team members to resolve issues and to identify appropriate issues for escalation.

Minimum Requirements:

• High School Diploma or General Equivalency Diploma required.

• 1 years of experience in legal support or related experience to include multi-tasking in a fast paced and sophisticated business environment.

• Intermediate knowledge of the function/field and demonstrated application of knowledge, skills and abilities towards work products required

• Interpersonal skills necessary to communicate effectively in person, by e-mail and telephone; effectively follow instructions from a diverse group of clients, attorneys and staff; provide reports with professional courtesy and tact

• Strong ability to focus on details, demonstrate accuracy, and maintain a high level of confidentiality

• Knowledge of Microsoft Office tools.

Preferred Experience:

• Two or more years of demonstrated experience assisting attorneys in handling discovery, conducting legal research, drafting motions, and performing trial preparation defending Property Damage Claims within a staff counsel insurance organization

• Experience communicating with clients, experts and other counsel

• Notary Public

• Bachelor's Degree

The above description reflects the details considered vital to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $43,680.00 - $78,200.00.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

Let's do something that really matters.

We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We're looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special!

Veterans and Military Spouses are highly encouraged to apply!

We are looking for experienced Sr. Property Field Adjusters in the Dothan, AL area. A company vehicle is provided.

As a Senior Property Insurance Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle moderate to large loss complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements.

Job Requirements

Primary Responsibilities:

• Identifies and handles existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies and procedures for business activities.

• Handle assigned claims' caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels.

• Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources.

• Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate.

• Figures out coverage through analyzing information involving complex policy terms and contingencies.

• Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount.

• Resolves and negotiates complex claims settlement and makes recommendations to management for settlement amounts outside of authority limits.

• Maintains accurate and current claim file documentation throughout the claims process for complex claims.

• Proficient knowledge of estimating technology platforms to prepare claims estimates in order to manage complex property insurance claims.

• Serves as a resource for less experienced staff, providing informal coaching as appropriate.

• Recognizes and solves obstacles that occurs in the claims process without supervisory approval.

• May require limited travel to resolve claims and conduct in-person inspections.

Minimum Requirements:

• High School Diploma or GED

• 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages

• Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire

• Proficient knowledge of Xactimate or similar estimating platform

• Advanced knowledge estimating losses of moderate complexity

• Proficient knowledge of property claims contracts and interpretation of case law

• Proven negotiation, investigation, communication and conflict resolution skills

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed

• Developing knowledge of residential construction

Preferred Requirements:

• Prior experience adjusting property claims using virtual technologies

• Prior property field adjuster experience handling DWG, APS and ALE adjustments

• Experience handling large loss complex content claims

• Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Xactimate Level 1 and/or Level 2 certification

• Currently hold an active Adjuster License

• Currently reside within or have the ability to self-relocate to within the area of Dothan, AL.

• Bachelor's degree

• US military service or military spouse

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The hiring range for this position is: $60,300.00 to $108,600.00 USD Annual .

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: Addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards. (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are currently seeking a talented Legal Assistant II Property for our Plantation/Fort Lauderdale, South Florida Staff Counsel location.

In this position and within defined guidelines and framework, you will provide assistance with legal work which is reviewed and approved by the supervising attorney. This includes but is not limited to research, contract administration, document preparation, and trial preparation. The legal work performed differs by practice area and area of specialty such as insurance, banking, investments, financial services, litigation, general corporate, ecommerce/marketing, government relations or labor/employee relations.

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Job Requirements

Tasks:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Applies intermediate knowledge to assist in providing support for the investigative process of a trial by gathering documents and information for legal assignments.

• Collaborates with team to conduct research and analyze documents to prepare reports of findings and formulate alternatives.

• Collaborates with team to evaluate risk of alternatives and calculate costs of potential liability and assesses benefits/drawbacks.

• May assist in preparing drafts of legal documents such as discovery responses, affidavits, motions, corporate minutes, contracts and other legal documents.

• Applies intermediate knowledge to assist with proper filing of documents with regulatory authorities, courts, other tribunals, monitors status and distributes copies.

• Assists team with preparing presentations and briefing material on topics relevant to USAA business.

• Oversees management and maintenance of attorneys' files per the attorney's specifications.

• May assist with administrative tasks to include, but not limited to, calendar responsibilities to ensure all deadlines are met; check writing, check requesting, copying, and handling mail as necessary to ensure continuous business operations.

• May act as a liaison between attorney and outside counsel in the exchange of information.

• Collaborates with team members to resolve issues and to identify appropriate issues for escalation.

Minimum Requirements:

• High School Diploma or General Equivalency Diploma required.

• 1 years of experience in legal support or related experience to include multi-tasking in a fast paced and sophisticated business environment.

• Intermediate knowledge of the function/field and demonstrated application of knowledge, skills and abilities towards work products required

• Interpersonal skills necessary to communicate effectively in person, by e-mail and telephone; effectively follow instructions from a diverse group of clients, attorneys and staff; provide reports with professional courtesy and tact

• Strong ability to focus on details, demonstrate accuracy, and maintain a high level of confidentiality

• Knowledge of Microsoft Office tools.

Preferred Experience:

• Two or more years of demonstrated experience assisting attorneys in handling discovery, conducting legal research, drafting motions, and performing trial preparation defending Property Damage Claims within a staff counsel insurance organization

• Experience communicating with clients, experts and other counsel

• Notary Public

• Bachelor's Degree

The above description reflects the details considered vital to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $43,680.00 - $78,200.00.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

There are 13 openings for the Bank Agile Product Owner Senior role.

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Works directly with the Bank agile team to prioritize work to derive business outcomes while delivering on Bank agile team commitments and ensuring the voice of the customer is strongly represented. Accountable for making decisions and prioritizing the Bank agile team backlog to drive business outcomes in service to the Business strategy. Acts as 'voice of the end-user'. Brings a data-driven approach to decisions and impediment removal including strategic priorities and funding allocation. Sets product / value stream direction and ensures it is aligned with key partners across the organization. Establishes a team culture routed in visibility and learning, for seeking opportunities for testing & learning, continuous Bank agile team/improvement in execution and quality.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX, Plano, TX, Phoenix, AZ, Tampa, FL, Chesapeake, VA or Colorado Springs, CO.

Job Requirements

Primary Responsibilities:

• Identifies and leads existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Accountable for communicating and driving the vision and strategy optimally to key partners and Bank agile team members. Ensures delivery of quality product and member experience solutions through collaboration with team members to resolve business needs.

• Responsible for working closely with teams to assist in clarifying and driving alignment on the business strategy, goals, and objectives. Translates this understanding into a clear vision for the Bank agile team to inform the creation and prioritization of the backlog of work.

• Partners with Team-of-Teams Lead to define and clearly communicate acceptance criteria for output based on business requirements and customer needs.

• Anticipates and solves sophisticated issues using a data-driven approach to decision making including allocating funds and developing and supervising Objectives and Key Results (OKRs) that drive Bank product success. Delivers against Bank agile team level OKRs.

• Acts as -voice of the end-user-.

• Proactively seeks customer feedback to learn and better understand their needs and requirements to ensure end user value is delivered to the marketplace.

• Owns Bank agile team backlog (grooming, prioritization, and refinement).

• Responsible for maintaining a groomed backlog of user stories; works with the Agile team to estimate story size and complexity.

• Optimizes the flow of value through the multi-Bank agile team Agile environment and progresses towards objectives, goals, and commitments, while removing impediments and handling risks and issues.

• Begins to take a strategic view and think proactively about the right way to meet objectives.

• Acts in service of the team's needs and goals; offer feedback on work-in-progress, clarifies requirements, anticipates and removes roadblocks or impediments that may prevent the Bank agile team from progressing on objectives and answers questions.

• Looks for opportunities for continuous Bank agile team and operational improvement. Makes recommendations to leadership.

• May lead functional Bank agile teams or projects with moderate resource requirements, risk, and/or complexity.

When you apply for this position, you will be required to answer some initial questions. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Minimum Qualifications:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 6 years of experience in operational improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.

• Knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe).

• Advanced experience analyzing business requirements, process flows and use cases to find opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.

• Advanced knowledge and proven use of Process Engineering methodologies.

• Working knowledge of applicable banking, regulatory, compliance policies including applicable laws, rules, and regulations.

• Communicates difficult concepts and negotiates with others to adopt a different point of view.

Preferred Qualifications:

• 2+ years experience in data and analytics (e.g., delivering data, reporting, analytics products/solutions, data engineering).

• SAFe certifications, to include, but not limited to: Certified SAFe Agilist. Certified SAFe Product Owner/Product Manager.

• Experience leveraging Rally and/or Jira agile software for team management activities (e.g. feature creation, story writing).

• Experience leading large-scale complex agile teams, from feature creation/refinement to story creation and implementation.

• Comprehensive experience in data regulatory and compliance policies

• Comprehensive experience in Business Information Architecture and technical data architecture.

• Comprehensive experience in any of the following: Banking, Data Science, Data Solutions Development Lifecycle or Cloud Platforms.

• US military experience through military service or a military spouse/domestic partner.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $97,200 - $175,000 * .

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards.

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

There are 8 openings for the Bank Agile Product Owner Lead role.

Works directly with the Bank agile team to prioritize work to derive business outcomes while delivering on Bank agile team commitments and ensuring the voice of the customer is strongly represented. Accountable for making decisions and prioritizing the Bank agile team backlog to drive business outcomes in service to the Business strategy. Acts as 'voice of the end-user'. Brings a data-driven approach to decisions and impediment removal including strategic priorities and funding allocation. Sets product / value stream direction and ensures it is aligned with key stakeholders across the organization. Establishes a Bank agile team culture routed in transparency and learning, for seeking opportunities for testing & learning, continuous Bank agile team/process improvement and quality.

USAA values a highly collaborative work environment, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX, Plano, TX, Phoenix, AZ, Tampa, FL, Chesapeake, VA or Colorado Springs, CO.

Job Requirements

. Primary Responsibilities:

• Identifies and handles existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled.

• Follows written compliance policies, standards and procedures for business activities.

• Partners with Bank agile team to develop, translate and drive the vision and strategy to key partners and Bank agile team members on Bank products to include member happiness. Leads the team in ensuring understand business requirements for effective Bank product solutions.

• Partners with the Team-of-Team Lead to clarify and drive alignment on the business strategy, goals, and objectives. Translates this understanding into a clear vision for the Bank agile team to advise the creation and prioritization of the team's backlog of work.

• Collaborates with partners from the Bank and IT to resolve business needs required for implementing strategic objectives and deliver quality and innovative solutions.

• Partners with Team-of-Team Lead to define and clearly communicate acceptance criteria for output based on business requirements and customer needs. Drives execution of successful objective implementation for Bank products and customer experience.

• Solves outstanding problems; requires an innovative approach to decision making including allocating funds and developing and supervising OKRs that drive product success.

• Accountable for setting and delivering against Bank agile team-level OKRs.

• Proactively seeks customer feedback to learn and better understand their needs and requirements to ensure end user value is delivered to the marketplace.

• Owns team backlog (grooming, prioritization, and refinement).

• Is accountable for maintaining a groomed backlog of user stories; works with team to estimate story size and complexity.

• Optimizes the flow of value by assisting the multi-Bank agile team environment and progresses towards objectives, goals, and commitments, while removing impediments and handling issues that have a broad impact on the business.

• Is strategic and proactive in meeting required objectives.

• Acts in service of the team's needs and goals; coaches and engages with the Bank agile team on work-in-progress; clarifies requirements, and takes an innovative approach to solving outstanding problems that may prevent the Bank agile team from progressing on objectives.

• Identifies and drives opportunities for the team and operational improvement. Leads projects with notable risk and complexity; develops the strategy for project execution.

• Anticipates business and regulatory issues; recommends product, process or service improvements.

• Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines.

When you apply for this position, you will be required to answer some initial questions. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Minimum Qualifications:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 8 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.

• Knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe) with a consistent track record in using these skills to develop and lead products through the entire product life cycle.

• Expert experience in analyzing business requirements, process flows and use cases to find opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.

• Expert understanding and demonstrated use of Process Engineering methodologies and Organizational Change practices to translate business requirements into functional specifications.

• Extensive experience with applicable banking regulatory and compliance policies, including knowledge of applicable laws, rules and regulations.

• Experience communicating complex ideas, anticipating potential objections and persuading others, often at senior levels, to adopt a different point of view.

Preferred Qualifications:

• 4+ years experience in data and analytics (e.g., delivering data, reporting, analytics products/solutions, data engineering).

• SAFe certifications, to include, but not limited to: Certified SAFe Agilist. Certified SAFe Product Owner/Product Manager.

• Experience using Rally and/or Jira agile software for team management activities (e.g. feature creation, story writing).

• Experience leading large-scale sophisticated agile teams, from feature creation/refinement to story creation and implementation.

• Comprehensive experience in data regulatory and compliance policies

• Comprehensive experience in Business Information Architecture and technical data architecture.

• Comprehensive experience in any of the following: Banking, Operations, Disputes, Solutions Development Lifecycle, Cloud Platforms or Fair Credit Reporting Act (FCRA).

• US military experience through military service or a military spouse/domestic partner.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $ 117,600 - $211,700 .

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards.

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

This position is considered a Hybrid work location - includes both work from home and in office. A work from home (remote) option will be considered as well.

Applies expert knowledge of bank processes and products and acts as a trusted advisor by providing consultation services to internal clients in areas of strategic sourcing, alternatives and solutions, supplier management, affiliate agreement adherence, third party risk management, and bank operations. Collects and consolidates demand and identifies opportunities within the Bank. Executes, oversees and monitors the development of business process related solutions for internal clients and members. Evaluates processes/ resources and develops effective solutions/ improvements/ enhancements to drive the efficient operation of the Bank.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Tasks and Responsibilities:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Identifies and implements strategic opportunities and solutions for key stakeholders.Develops business process enhancements for the Bank that aligns business deliverables, bank strategy and risk management framework. Ensures alignment with customer and appropriate bank roadmap(s) and strategy.

• Coaches others and leads acquisition and application of expert knowledge of the business.

• Leads planning & execution and directs and coordinates activities for highly complex projects.

• Applies a holistic understanding of risk and regulatory compliance to includes business strategies and solutions.

• Manages risks by using established methodologies and exercising control plans to ensure alignment with CoSA specific requirements, process requirements, and business needs.

• Provides consultation to influence and ensure CoSA level and business level processes address risk across all activities.

• Reviews, advises, and develops communication plans for customers and internal stakeholders.

• Ensures alignment between internal stakeholders and customers across all business process projects and services using proactive communication and engagement strategies.

• Utilizes data and analytics to deliver insight into customer and business process performance, identifying opportunities to influence customer and business process activities and inform key stakeholders.

Minimum Education and Experience:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 8 years of experience in business process consultation, process design, developing business processes, procedures, measures, metrics.

• Expert knowledge of bank products and processes.

• Experience leading programs/projects, business process owner/consultant or working in an agile environment.

• Extensive experience in applying quality management, process improvement, and leveraging process improvement tools and methodologies.

• Experience applying retail bank subject matter expertise to simplify the customer experience, standardize process execution, and automate where possible.

• Expert experience/ knowledge of Risk Management frameworks and Banking Regulatory requirements.

• Demonstrated experience with process improvement, workflow, benchmarking and/or evaluation of business processes.

Preferred Skills:

• Consumer Lending product, underwriting, operations and/or process experience.

• Experience with Agile project methodology framework.

• Leading change in a Financial Services organization.

• Demonstrated experience coordinating across multiple partners, accountability for deliverables, and high-quality execution of work.

• Strong attention to detail, deadlines with a focus on effective and succinct communication to peers and senior leaders.

• Understanding of risk management principles, processes including process risk assessment, control design and delivery, performance reporting, and linkage to key risk indicators and risk statements.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $117,600 - $211,700.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

#FSB

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

Provides regulatory support and mentorship in one or more of the following areas: regulatory complaints; licensing; Board, Committee and Member Meeting preparation; legal and regulatory filings; review of laws and regulations for business impact; identification of outstanding compliance issues; or support for compliance analysis and assessments.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX, Plano, TX, Phoenix, AZ, Tampa, FL, or Charlotte, NC.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and leads existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Applies appropriate Enterprise Compliance Policies and Standards related to the specific job function to ensure accurate regulatory response and compliance.

• Reviews and research moderately sophisticated regulatory requests, such as complaints, company appointments, and/or general changes to laws and regulations.

• Coordinates with appropriate business partners to ensure accurate inquiry and/or regulatory resolution.

• Develops written responses to regulators, including supporting documents, to resolve regulatory inquiries.

• Serves as subject matter expert to the team on escalated issues.

• Ensures internal processes are consistent with regulatory requirements, escalating appropriately when issues or gaps are identified.

• Provides recommendations and feedback to business units regarding appropriate action to support the regulatory request.

• Ensures business partners follow written risk and compliance policies, standards, and procedures for business activities related to specific job function.

Minimum Qualifications:

• Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 4 years of experience providing support on regulatory or compliance matters within a financial services or insurance industry.

• Experience independently responding to regulatory inquiries.

• Experience applying risk management compliance frameworks.

• Experience multi-tasking and prioritizing in a highly complex environment while maintaining attention to detail.

• Experience working with Microsoft Office products in a corporate or business setting.

Preferred Qualifications:

• Prior experience working at the Office of the Comptroller of the Currency, Consumer Financial Protection Bureau, Federal Deposit Insurance Corporation or Federal Reserve.

• Strong communication, research, reporting, and project management skills.

• Experience working with and advising senior leaders and working collaboratively within a team.

• Ability to embrace change and outside the box thinking to support the business in an ever changing regulatory landscape.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $66,300.00 - $119,500*.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards. (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is NOT available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are seeking a dedicated Compliance Risk Manager Senior to join our team. You may work a hybrid schedule from one of our regional offices in San Antonio TX, Phoenix AZ, Plano TX, Tampa FL, Charlotte NC or Colorado Springs CO. Remote work is also an option.

If Hybrid: USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home when needed to achieve focused results. The actual onsite days are agreed upon between each employee and the employee's manager.

If Remote: Occasional travel will be required to USAA facility for training and/or meetings.

The Compliance Risk Manager Senior will support the Annual Compliance Plan (ACP) Program within the Enterprise Compliance Program Office (ECPO) and will interact with the Compliance Risk Assessment (RA) team. These Program teams, support all Compliance teams across the Enterprise and are accountable for design, governance, oversight and reporting.

Provides second-line independent oversight and guidance regarding business products, services, and processes through a compliance framework to ensure they are executed in accordance with regulatory requirements. In partnership with the business and key stakeholders, continuously drives a strong culture of compliance and demonstrates integrity and professional judgment in protecting the interests of USAA and its members.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Provides guidance to the business to ensure documents, projects, processes or product initiatives comply with regulatory and legal requirements and enterprise policy.

• Synthesizes analyses, identifies root cause(s) of potential compliance risk, provides recommendations that influence business solutions and validates resolution.

• Responsible for project management by leading and influencing cross functional enterprise or compliance teams.

• Reviews implementation planning for new laws and regulations and ensures appropriate parties have been engaged.

• Conveys information and position clearly, concisely, logically and in an organized manner.

• Executes compliance risk management activities in accordance with enterprise compliance standards.

• Serves as a resource to team members on escalated issues.

Minimum Requirements:

• Bachelor's degree required, or 4 additional years of related experience beyond the minimum required in lieu of degree (10 years in lieu of degree).

• 6 or more years relevant experience in compliance, risk, legal or audit within the financial services or insurance industry.

• Demonstrated experience working in a highly regulated environment.

• Advanced knowledge in a specific area of compliance laws, regulations and regulatory expectations

• Demonstrated ability to apply advanced knowledge of regulatory compliance to consult and provide insight and guidance.

• Advanced knowledge of Microsoft Office tools to include Word, Excel and PowerPoint.

Preferred Experience:

• Experience implementing and maintaining an enterprise-wide Annual Compliance Plan program.

• Prior experience developing and executing second line of defense activities, programs, policies, procedures, oversight, and reporting with increasing levels of responsibility.

• Strong analytical and critical thinking skills, with attention to detail and accuracy. Ability to identify root causes, design solutions to resolve identified gaps and effectively prioritize work efforts.

• Internal audit and/or control testing experience.

• Ability to manage multiple high priority assignments and perform in a fast-paced dynamic environment.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $80,200 - $144,500*

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

This position is considered a Hybrid work location - includes both work from home and in office. A work from home (remote) option will be considered as well.

Applies expert knowledge of bank processes and products and acts as a trusted advisor by providing consultation services to internal clients in areas of strategic sourcing, alternatives and solutions, supplier management, affiliate agreement adherence, third party risk management, and bank operations. Collects and consolidates demand and identifies opportunities within the Bank. Executes, oversees and monitors the development of business process related solutions for internal clients and members. Evaluates processes/ resources and develops effective solutions/ improvements/ enhancements to drive the efficient operation of the Bank.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Tasks and Responsibilities:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Identifies and implements strategic opportunities and solutions for key stakeholders.Develops business process enhancements for the Bank that aligns business deliverables, bank strategy and risk management framework. Ensures alignment with customer and appropriate bank roadmap(s) and strategy.

• Coaches others and leads acquisition and application of expert knowledge of the business.

• Leads planning & execution and directs and coordinates activities for highly complex projects.

• Applies a holistic understanding of risk and regulatory compliance to includes business strategies and solutions.

• Manages risks by using established methodologies and exercising control plans to ensure alignment with CoSA specific requirements, process requirements, and business needs.

• Provides consultation to influence and ensure CoSA level and business level processes address risk across all activities.

• Reviews, advises, and develops communication plans for customers and internal stakeholders.

• Ensures alignment between internal stakeholders and customers across all business process projects and services using proactive communication and engagement strategies.

• Utilizes data and analytics to deliver insight into customer and business process performance, identifying opportunities to influence customer and business process activities and inform key stakeholders.

Minimum Education and Experience:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 8 years of experience in business process consultation, process design, developing business processes, procedures, measures, metrics.

• Expert knowledge of bank products and processes.

• Experience leading programs/projects, business process owner/consultant or working in an agile environment.

• Extensive experience in applying quality management, process improvement, and leveraging process improvement tools and methodologies.

• Experience applying retail bank subject matter expertise to simplify the customer experience, standardize process execution, and automate where possible.

• Expert experience/ knowledge of Risk Management frameworks and Banking Regulatory requirements.

• Demonstrated experience with process improvement, workflow, benchmarking and/or evaluation of business processes.

Preferred Skills:

• Consumer Lending product, underwriting, operations and/or process experience.

• Experience with Agile project methodology framework.

• Leading change in a Financial Services organization.

• Demonstrated experience coordinating across multiple partners, accountability for deliverables, and high-quality execution of work.

• Strong attention to detail, deadlines with a focus on effective and succinct communication to peers and senior leaders.

• Understanding of risk management principles, processes including process risk assessment, control design and delivery, performance reporting, and linkage to key risk indicators and risk statements.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $117,600 - $211,700.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

#FSB

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are seeking a dedicated Compliance Risk Manager Senior to join our team. You may work a hybrid schedule from one of our regional offices in San Antonio TX, Phoenix AZ, Plano TX, Tampa FL, Charlotte NC or Colorado Springs CO. Remote work is also an option.

If Hybrid: USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home when needed to achieve focused results. The actual onsite days are agreed upon between each employee and the employee's manager.

If Remote: Occasional travel will be required to USAA facility for training and/or meetings.

The Compliance Risk Manager Senior will support the Annual Compliance Plan (ACP) Program within the Enterprise Compliance Program Office (ECPO) and will interact with the Compliance Risk Assessment (RA) team. These Program teams, support all Compliance teams across the Enterprise and are accountable for design, governance, oversight and reporting.

Provides second-line independent oversight and guidance regarding business products, services, and processes through a compliance framework to ensure they are executed in accordance with regulatory requirements. In partnership with the business and key stakeholders, continuously drives a strong culture of compliance and demonstrates integrity and professional judgment in protecting the interests of USAA and its members.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Provides guidance to the business to ensure documents, projects, processes or product initiatives comply with regulatory and legal requirements and enterprise policy.

• Synthesizes analyses, identifies root cause(s) of potential compliance risk, provides recommendations that influence business solutions and validates resolution.

• Responsible for project management by leading and influencing cross functional enterprise or compliance teams.

• Reviews implementation planning for new laws and regulations and ensures appropriate parties have been engaged.

• Conveys information and position clearly, concisely, logically and in an organized manner.

• Executes compliance risk management activities in accordance with enterprise compliance standards.

• Serves as a resource to team members on escalated issues.

Minimum Requirements:

• Bachelor's degree required, or 4 additional years of related experience beyond the minimum required in lieu of degree (10 years in lieu of degree).

• 6 or more years relevant experience in compliance, risk, legal or audit within the financial services or insurance industry.

• Demonstrated experience working in a highly regulated environment.

• Advanced knowledge in a specific area of compliance laws, regulations and regulatory expectations

• Demonstrated ability to apply advanced knowledge of regulatory compliance to consult and provide insight and guidance.

• Advanced knowledge of Microsoft Office tools to include Word, Excel and PowerPoint.

Preferred Experience:

• Experience implementing and maintaining an enterprise-wide Annual Compliance Plan program.

• Prior experience developing and executing second line of defense activities, programs, policies, procedures, oversight, and reporting with increasing levels of responsibility.

• Strong analytical and critical thinking skills, with attention to detail and accuracy. Ability to identify root causes, design solutions to resolve identified gaps and effectively prioritize work efforts.

• Internal audit and/or control testing experience.

• Ability to manage multiple high priority assignments and perform in a fast-paced dynamic environment.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $80,200 - $144,500*

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

Provides regulatory support and mentorship in one or more of the following areas: regulatory complaints; licensing; Board, Committee and Member Meeting preparation; legal and regulatory filings; review of laws and regulations for business impact; identification of outstanding compliance issues; or support for compliance analysis and assessments.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX, Plano, TX, Phoenix, AZ, Tampa, FL, or Charlotte, NC.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and leads existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Applies appropriate Enterprise Compliance Policies and Standards related to the specific job function to ensure accurate regulatory response and compliance.

• Reviews and research moderately sophisticated regulatory requests, such as complaints, company appointments, and/or general changes to laws and regulations.

• Coordinates with appropriate business partners to ensure accurate inquiry and/or regulatory resolution.

• Develops written responses to regulators, including supporting documents, to resolve regulatory inquiries.

• Serves as subject matter expert to the team on escalated issues.

• Ensures internal processes are consistent with regulatory requirements, escalating appropriately when issues or gaps are identified.

• Provides recommendations and feedback to business units regarding appropriate action to support the regulatory request.

• Ensures business partners follow written risk and compliance policies, standards, and procedures for business activities related to specific job function.

Minimum Qualifications:

• Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 4 years of experience providing support on regulatory or compliance matters within a financial services or insurance industry.

• Experience independently responding to regulatory inquiries.

• Experience applying risk management compliance frameworks.

• Experience multi-tasking and prioritizing in a highly complex environment while maintaining attention to detail.

• Experience working with Microsoft Office products in a corporate or business setting.

Preferred Qualifications:

• Prior experience working at the Office of the Comptroller of the Currency, Consumer Financial Protection Bureau, Federal Deposit Insurance Corporation or Federal Reserve.

• Strong communication, research, reporting, and project management skills.

• Experience working with and advising senior leaders and working collaboratively within a team.

• Ability to embrace change and outside the box thinking to support the business in an ever changing regulatory landscape.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $66,300.00 - $119,500*.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards. (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is NOT available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

There are 13 openings for the Bank Agile Product Owner Senior role.

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Works directly with the Bank agile team to prioritize work to derive business outcomes while delivering on Bank agile team commitments and ensuring the voice of the customer is strongly represented. Accountable for making decisions and prioritizing the Bank agile team backlog to drive business outcomes in service to the Business strategy. Acts as 'voice of the end-user'. Brings a data-driven approach to decisions and impediment removal including strategic priorities and funding allocation. Sets product / value stream direction and ensures it is aligned with key partners across the organization. Establishes a team culture routed in visibility and learning, for seeking opportunities for testing & learning, continuous Bank agile team/improvement in execution and quality.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX, Plano, TX, Phoenix, AZ, Tampa, FL, Chesapeake, VA or Colorado Springs, CO.

Job Requirements

Primary Responsibilities:

• Identifies and leads existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Accountable for communicating and driving the vision and strategy optimally to key partners and Bank agile team members. Ensures delivery of quality product and member experience solutions through collaboration with team members to resolve business needs.

• Responsible for working closely with teams to assist in clarifying and driving alignment on the business strategy, goals, and objectives. Translates this understanding into a clear vision for the Bank agile team to inform the creation and prioritization of the backlog of work.

• Partners with Team-of-Teams Lead to define and clearly communicate acceptance criteria for output based on business requirements and customer needs.

• Anticipates and solves sophisticated issues using a data-driven approach to decision making including allocating funds and developing and supervising Objectives and Key Results (OKRs) that drive Bank product success. Delivers against Bank agile team level OKRs.

• Acts as -voice of the end-user-.

• Proactively seeks customer feedback to learn and better understand their needs and requirements to ensure end user value is delivered to the marketplace.

• Owns Bank agile team backlog (grooming, prioritization, and refinement).

• Responsible for maintaining a groomed backlog of user stories; works with the Agile team to estimate story size and complexity.

• Optimizes the flow of value through the multi-Bank agile team Agile environment and progresses towards objectives, goals, and commitments, while removing impediments and handling risks and issues.

• Begins to take a strategic view and think proactively about the right way to meet objectives.

• Acts in service of the team's needs and goals; offer feedback on work-in-progress, clarifies requirements, anticipates and removes roadblocks or impediments that may prevent the Bank agile team from progressing on objectives and answers questions.

• Looks for opportunities for continuous Bank agile team and operational improvement. Makes recommendations to leadership.

• May lead functional Bank agile teams or projects with moderate resource requirements, risk, and/or complexity.

When you apply for this position, you will be required to answer some initial questions. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Minimum Qualifications:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 6 years of experience in operational improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.

• Knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe).

• Advanced experience analyzing business requirements, process flows and use cases to find opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.

• Advanced knowledge and proven use of Process Engineering methodologies.

• Working knowledge of applicable banking, regulatory, compliance policies including applicable laws, rules, and regulations.

• Communicates difficult concepts and negotiates with others to adopt a different point of view.

Preferred Qualifications:

• 2+ years experience in data and analytics (e.g., delivering data, reporting, analytics products/solutions, data engineering).

• SAFe certifications, to include, but not limited to: Certified SAFe Agilist. Certified SAFe Product Owner/Product Manager.

• Experience leveraging Rally and/or Jira agile software for team management activities (e.g. feature creation, story writing).

• Experience leading large-scale complex agile teams, from feature creation/refinement to story creation and implementation.

• Comprehensive experience in data regulatory and compliance policies

• Comprehensive experience in Business Information Architecture and technical data architecture.

• Comprehensive experience in any of the following: Banking, Data Science, Data Solutions Development Lifecycle or Cloud Platforms.

• US military experience through military service or a military spouse/domestic partner.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $97,200 - $175,000 * .

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards.

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

Let's do something that really matters.

We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We're looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special!

Veterans and Military Spouses are highly encouraged to apply!

We are looking for experienced Sr. Property Field Adjusters in the Waldorf, MD area. A company vehicle is provided.

As a Senior Property Insurance Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle moderate to large loss complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements.

Job Requirements

Primary Responsibilities:

• Identifies and handles existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies and procedures for business activities.

• Handle assigned claims' caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels.

• Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources.

• Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate.

• Figures out coverage through analyzing information involving complex policy terms and contingencies.

• Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount.

• Resolves and negotiates complex claims settlement and makes recommendations to management for settlement amounts outside of authority limits.

• Maintains accurate and current claim file documentation throughout the claims process for complex claims.

• Proficient knowledge of estimating technology platforms to prepare claims estimates in order to manage complex property insurance claims.

• Serves as a resource for less experienced staff, providing informal coaching as appropriate.

• Recognizes and solves obstacles that occurs in the claims process without supervisory approval.

• May require limited travel to resolve claims and conduct in-person inspections.

Minimum Requirements:

• High School Diploma or GED

• 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages

• Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire

• Proficient knowledge of Xactimate or similar estimating platform

• Advanced knowledge estimating losses of moderate complexity

• Proficient knowledge of property claims contracts and interpretation of case law

• Proven negotiation, investigation, communication and conflict resolution skills

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed

• Developing knowledge of residential construction

Preferred Requirements:

• Prior experience adjusting property claims using virtual technologies

• Prior property field adjuster experience handling DWG, APS and ALE adjustments

• Experience handling large loss complex content claims

• Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Xactimate Level 1 and/or Level 2 certification

• Currently hold an active Adjuster License

• Currently reside within or have the ability to self-relocate to within the area of Waldorf, MD.

• Bachelor's degree

• US military service or military spouse

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The hiring range for this position is: $60,300.00 to $108,600.00 USD Annual .

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: Addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards. (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX, Plano, TX, Tampa, FL, or Charlotte, NC. This position also has the option to be remote.

Promotes Risk-awareness and the overall effectiveness of risk and compliance management programs, Risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support Risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established Risk framework and ongoing supervision of business controls; including, Risk and control self-assessments, identification and evaluation of control effectiveness, identifying control failures, facilitating remediation, internal and external audits and regulatory exams, and monitoring the first line of defense to minimize risk exposures and strengthen the overall control environment. Leads risk assessment data and identifies key data-driven insights.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and leads existing and emerging risks that stem from business activities and the job role.

• Follows written compliance policies, standards, and procedures for business activities.

• Advises and leads all aspects of multiple initiatives in support of Risk and/or regulatory compliance related initiatives including but not limited to: oversight of procedures/process, accurate regulatory reporting and filing, document governance, Risk control self-assessments, procedure governance, control design, new product controls, CoSA Third Party Governance, or quality governance.

• Applies a comprehensive understanding of Risk and regulatory compliance to includes business strategies and solutions.

• Responsible for data analysis, report preparation and trend analysis, applying business intelligence tools.

• Designs solutions for unanswered business questions and anticipates future business needs.

• Advises, organizes and is responsible for action plans designed to enhance governance practices in alignment with frameworks.

• Influences and develops innovative solutions to mitigate Risk and prevent Risk exposures which result in significant business impacts.

• Handles the most multiplex projects involving cross-functional areas.

• Defines and outlines innovative ways to problem resolution and leads project team from concept through implementation.

• Advises senior management on the status of their control environment related to Risk identification and control weaknesses.

• Identifies critical areas to monitor and raises issues and findings to appropriate partners.

• Serves as a primary resource to cross functional team members

• Stays apprised of changes to the regulatory environment to ensure proper compliance with processes and requirements are followed.

Minimum Qualifications:

• Bachelor's Degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• Minimum 8 years' experience supporting risk and/or compliance related activities in a financial services operating environment or other relevant industry; OR 8 years of experience in a relevant quantitative field; OR Advanced degree or designation in a Risk management or quantitative field, and 6 years of experience supporting Risk and/or compliance related activities; OR PhD in a Risk management or quantitative field, and 4 years of experience supporting Risk and/or compliance related activities.

• Knowledge of federal laws, rules, regulations, and applicable guidance to include OCC Heightened Standards, BSA/AML, REG E, UDAAP/UDAP, TILA/REG Z, SCRA, FCRA, MLA.

Preferred Qualifications:

• Additional 8+ years tried understanding in risk management

• Strong critical thinking, organizational and communication skills with tried ability to work cross collaboratively and functionally

• Experience in a Large financial institution and/or highly matrixed environment related to banking regulations and compliance.

• Experience in: Issue management, resolution / remediation / validation, Audit, Project Management

• Experience analyzing, writing, editing procedural and technical documentation

• Experience interacting and reporting to Regulators and Senior Executives

• Strong background in the multiple banking regulations such as; UDAAP, Reg Z., SCRA, REG E, MLA, FCRA, AML, Reg. DD, FACTA, WI/OH/FL State Law/Tax and Reg B.

• Experience in Contact Center, Deposits, Credit Card, Payments Bank Operations, Compliance, Operational Risk

• Professional designations in Compliance or Operational Risk Management (ex. CRCM, CERP)

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is $106,800-192,300*.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning,

and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards.

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are seeking a talented Compliance Analyst - Life, Annuity & Health Insurance to work a hybrid schedule from one of our regional offices in San Antonio TX, Plano TX, Charlotte NC, Phoenix AZ or Tampa FL.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home when needed to achieve focused results. The actual onsite days are agreed upon between each employee and the employee's manager.

This position provides second-line independent oversight and guidance regarding business products, services, and processes through a compliance framework to ensure they are executed in accordance with regulatory requirements. In partnership with the business and key stakeholders, continuously drives a strong culture of compliance and demonstrates integrity and professional judgment in protecting the interests of USAA and its members.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Conducts reviews of laws and regulations for business impact and conveys requirements for awareness and action.

• Executes compliance risk management activities in accordance with enterprise compliance standards.

• Provides compliance input on business action plans, projects or operational requests.

• Gathers information, analyzes data trends, identifies root cause(s), and provides information to the business or project teams.

• Ensures documents, projects, processes or product initiatives comply with regulatory requirements and enterprise policy.

• Identifies outstanding compliance issues and oversees proper implementation of business requirements.

• Participates in compliance risk management activities in accordance with enterprise compliance standards.

• Serves as a resource to team members on escalated issues of a routine nature.

Minimum Requirements:

• Bachelor's degree required, or 4 additional years of related experience beyond the minimum required in lieu of degree (8 years in lieu of degree)

• 4 or more years relevant work experience in financial services or insurance industry.

• Advanced Knowledge of compliance laws, regulations and regulatory expectations.

• Advanced knowledge of data analysis tools and techniques with demonstrated ability to evaluate risk and make recommendations.

• Demonstrated ability to perform complex analysis and provide insights and recommendations to business and/or compliance partners.

• Advanced knowledge of Microsoft Office tools to include Word, Excel and PowerPoint.

Preferred Experience:

• Experience with life, annuity or health compliance.

• Experience assisting in the management of regulatory examinations and reporting.

• Experience reviewing and responding to complaints.

• Experience with Risk Management.

• Experience with life insurance company operations.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $60,300 - $108,600*

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees) .

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are looking for 3 Business Risk and Control Advisors (Level 1) for the Issue Validation group. These are individual contributor mid-level positions, needing several years pertinent experience (see below).

Execute Issue Management Action Plan test evidence and issue coordination for validation deliverables (audience files, tactical mitigations, strategics, remediations, and MRAs).

Positioned in the first line of defense to ensure the overall effectiveness of Risk and compliance management programs, first line of defense Risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support Risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established Risk framework and ongoing supervision of business controls including Risk and control self-assessments, identification and evaluation of control effectiveness, identifying control failures, facilitating Risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize Risk exposures and strengthen the overall control environment. Leverages Risk assessment data and identifies key data-driven insights tied to first line of defense.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager.

Candidates should live within commuting distance of one of our offices... San Antonio, Dallas, Charlotte, Tampa, Charlotte.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and manages existing and emerging Risks that stem from business activities and the job role.

• Ensures Risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written Risk and compliance policies and procedures for business activities.

• Advises the business on how to strengthen and manage their control environment pertaining to oversight of procedures/process, accurate regulatory reporting and filing, document governance, Risk control self-assessments, procedure governance, control design, new product controls, Third Party Governance, or quality governance.

• Performs ongoing supervision and oversight of business controls which may include the coordination of testing, root cause analysis, control design, and examining key Risk metrics to evaluate the effectiveness of established business controls.

• Performs Risk data analysis, report preparation and trend analysis, utilizing business intelligence tools.

• Partners with business owners to assist them in the identification of control failures and assesses the impact.

• Assists with translating control deficiencies into action plans and facilitates effective and timely Risk remediation through action plan oversight; provides recommendations to enhance governance practices in alignment with Risk and compliance frameworks.

• Maintains processes, procedures, and tools for managing exception alerts as they occur, including monitoring of resulting exception cases.

• Provides control oversight to ensure compliance with laws and regulations.

• Serves as a resource to team members.

Minimum Qualifications:

• Bachelor's Degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

• 4 years of experience supporting Risk and/or compliance-related activities in a financial services operating environment or other relevant industry OR 4 years of experience in a relevant quantitative discipline OR advanced degree or designation in a Risk management or quantitative discipline, and 2 years of experience supporting Risk and/or compliance related activities OR PhD in a Risk management or quantitative discipline.

• Knowledge of federal laws, rules, regulations, and applicable guidance to include: OCC Heightened Standards, BSA/AML, REG E, UDAAP/UDAP, TILA/REG Z, SCRA, FCRA, MLA

Preferred Qualifications:

• Controls Testing (design and operational effectiveness)

• Transactional Testing

• Issue Management

• Internal Auditing (test design and execution)

• Root Cause Analysis- Risk Mitigation and Sustainability

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $72,900-$131,400.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards. (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

#fsb

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are looking for 3 Business Risk and Control Advisors (Level 1) for the Issue Validation group. These are individual contributor mid-level positions, needing several years pertinent experience (see below).

Execute Issue Management Action Plan test evidence and issue coordination for validation deliverables (audience files, tactical mitigations, strategics, remediations, and MRAs).

Positioned in the first line of defense to ensure the overall effectiveness of Risk and compliance management programs, first line of defense Risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support Risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established Risk framework and ongoing supervision of business controls including Risk and control self-assessments, identification and evaluation of control effectiveness, identifying control failures, facilitating Risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize Risk exposures and strengthen the overall control environment. Leverages Risk assessment data and identifies key data-driven insights tied to first line of defense.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager.

Candidates should live within commuting distance of one of our offices... San Antonio, Dallas, Charlotte, Tampa, Charlotte.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and manages existing and emerging Risks that stem from business activities and the job role.

• Ensures Risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written Risk and compliance policies and procedures for business activities.

• Advises the business on how to strengthen and manage their control environment pertaining to oversight of procedures/process, accurate regulatory reporting and filing, document governance, Risk control self-assessments, procedure governance, control design, new product controls, Third Party Governance, or quality governance.

• Performs ongoing supervision and oversight of business controls which may include the coordination of testing, root cause analysis, control design, and examining key Risk metrics to evaluate the effectiveness of established business controls.

• Performs Risk data analysis, report preparation and trend analysis, utilizing business intelligence tools.

• Partners with business owners to assist them in the identification of control failures and assesses the impact.

• Assists with translating control deficiencies into action plans and facilitates effective and timely Risk remediation through action plan oversight; provides recommendations to enhance governance practices in alignment with Risk and compliance frameworks.

• Maintains processes, procedures, and tools for managing exception alerts as they occur, including monitoring of resulting exception cases.

• Provides control oversight to ensure compliance with laws and regulations.

• Serves as a resource to team members.

Minimum Qualifications:

• Bachelor's Degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

• 4 years of experience supporting Risk and/or compliance-related activities in a financial services operating environment or other relevant industry OR 4 years of experience in a relevant quantitative discipline OR advanced degree or designation in a Risk management or quantitative discipline, and 2 years of experience supporting Risk and/or compliance related activities OR PhD in a Risk management or quantitative discipline.

• Knowledge of federal laws, rules, regulations, and applicable guidance to include: OCC Heightened Standards, BSA/AML, REG E, UDAAP/UDAP, TILA/REG Z, SCRA, FCRA, MLA

Preferred Qualifications:

• Controls Testing (design and operational effectiveness)

• Transactional Testing

• Issue Management

• Internal Auditing (test design and execution)

• Root Cause Analysis- Risk Mitigation and Sustainability

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $72,900-$131,400.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards. (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

#fsb

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are seeking a talented Financial Reporting Analyst Seniorfor either our Charlotte, NC, Plano, TX, San Antonio, TX or Phoenix, AZ facility.

This position does NOT have the option of working remotely

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX, Plano, TX, Phoenix, AZ, Tampa, FL, Chesapeake, VA, Colorado Springs, CO or Charlotte, NC. [This position also has the option to be remote.

The Financial Reporting Analyst Senior is responsible for the preparation, peer review, and analysis of Holding Company & Subsidiary regulatory reports, primarily including FR Y-9C and FFIEC 009.The Financial Reporting Analyst I will serve as the central coordinator for all of the team's manual data request repositories, maintained in SharePoint and Wdesk. The role also entails development and maintenance of procedures detailing the team's processes, including recommending and implementing process and procedure enhancements. As a member of the Holding Company & Subsidiary regulatory reporting team, this role serves as a regulatory reporting subject matter expert, through assessment and review of change management initiatives resulting from internal and external change initiatives.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Tasks:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Develops and implements processes to facilitate the end-to-end delivery of complex financial and regulatory reporting to include Bank Holding Company reporting, Enterprise GAAP reporting, P&C and Life Insurance STAT reporting, and / or investment reporting.

• Acquires and applies demonstrated knowledge of appropriate and applicable industry practices and relevant USAA businesses and products impacting the financial statements.

• Applies professional skepticism to interpret and understand financial results and regulatory information as well as business and financial statement interrelationships, and provide informed, proactive analysis and business insights for analytical review to enable effective decision-making for financial and regulatory reporting.

• Prepares and reviews complex financial and regulatory reports in addition to audited statements and support schedules.

• Performs procedures which procedures? and identifies and implements improvements in accordance with internal controls over financial reporting.

• Interacts regularly with management, regulatory agencies, and business partners (i.e., internal and external audit, treasury, compliance and legal, etc.) to ensure appropriate discussion and execution of requisite actions.

• Monitors, analyzes, and interprets new and proposed changes to financial reporting requirements to determine the impact to USAA.

• Serves as an advisor to management and as a valued and trusted resource to team members as well as a mentor to peers.

• Drafts and delivers disclosures, technical memos, presentations, and other supporting documentation.

• Partners with areas across the enterprise to ensure accurate and timely receipt of supporting information.

• Plans and prioritizes maintenance of processes, procedures, tools, and resources.

Minimum requirements:

• Bachelor's degree required; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 6 years of experience preparing and delivering financial statements and regulatory reports in the financial services industry, a Bank Holding Company or similar.

• Expert knowledge of applicable Microsoft Office applications including Excel.

• 4 years of experience conducting research and preparing business and operation financial analysis.

• Strong knowledge of Generally Accepted Accounting Principles (GAAP).

Preferred experience:

• Bank holding company regulatory reporting experience.

• High proficiency in Microsoft suite of products - Word, Excel, PowerPoint.

• Excellent analytical and problem-solving skills.

• Excellent communication skills (both written and verbal) and interpersonal skills.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective method for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this skill is: $88,200 - $158,900*

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is Not Available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX, Plano, TX, Tampa, FL, or Charlotte, NC. This position also has the option to be remote.

Promotes Risk-awareness and the overall effectiveness of risk and compliance management programs, Risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support Risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established Risk framework and ongoing supervision of business controls; including, Risk and control self-assessments, identification and evaluation of control effectiveness, identifying control failures, facilitating remediation, internal and external audits and regulatory exams, and monitoring the first line of defense to minimize risk exposures and strengthen the overall control environment. Leads risk assessment data and identifies key data-driven insights.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and leads existing and emerging risks that stem from business activities and the job role.

• Follows written compliance policies, standards, and procedures for business activities.

• Advises and leads all aspects of multiple initiatives in support of Risk and/or regulatory compliance related initiatives including but not limited to: oversight of procedures/process, accurate regulatory reporting and filing, document governance, Risk control self-assessments, procedure governance, control design, new product controls, CoSA Third Party Governance, or quality governance.

• Applies a comprehensive understanding of Risk and regulatory compliance to includes business strategies and solutions.

• Responsible for data analysis, report preparation and trend analysis, applying business intelligence tools.

• Designs solutions for unanswered business questions and anticipates future business needs.

• Advises, organizes and is responsible for action plans designed to enhance governance practices in alignment with frameworks.

• Influences and develops innovative solutions to mitigate Risk and prevent Risk exposures which result in significant business impacts.

• Handles the most multiplex projects involving cross-functional areas.

• Defines and outlines innovative ways to problem resolution and leads project team from concept through implementation.

• Advises senior management on the status of their control environment related to Risk identification and control weaknesses.

• Identifies critical areas to monitor and raises issues and findings to appropriate partners.

• Serves as a primary resource to cross functional team members

• Stays apprised of changes to the regulatory environment to ensure proper compliance with processes and requirements are followed.

Minimum Qualifications:

• Bachelor's Degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• Minimum 8 years' experience supporting risk and/or compliance related activities in a financial services operating environment or other relevant industry; OR 8 years of experience in a relevant quantitative field; OR Advanced degree or designation in a Risk management or quantitative field, and 6 years of experience supporting Risk and/or compliance related activities; OR PhD in a Risk management or quantitative field, and 4 years of experience supporting Risk and/or compliance related activities.

• Knowledge of federal laws, rules, regulations, and applicable guidance to include OCC Heightened Standards, BSA/AML, REG E, UDAAP/UDAP, TILA/REG Z, SCRA, FCRA, MLA.

Preferred Qualifications:

• Additional 8+ years tried understanding in risk management

• Strong critical thinking, organizational and communication skills with tried ability to work cross collaboratively and functionally

• Experience in a Large financial institution and/or highly matrixed environment related to banking regulations and compliance.

• Experience in: Issue management, resolution / remediation / validation, Audit, Project Management

• Experience analyzing, writing, editing procedural and technical documentation

• Experience interacting and reporting to Regulators and Senior Executives

• Strong background in the multiple banking regulations such as; UDAAP, Reg Z., SCRA, REG E, MLA, FCRA, AML, Reg. DD, FACTA, WI/OH/FL State Law/Tax and Reg B.

• Experience in Contact Center, Deposits, Credit Card, Payments Bank Operations, Compliance, Operational Risk

• Professional designations in Compliance or Operational Risk Management (ex. CRCM, CERP)

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is $106,800-192,300*.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning,

and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards.

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

Within defined guidelines and framework, responsible to adjust auto non-injury insurance claims presented by or against our members to include the end to end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service, in a contact center environment, through setting appropriate expectations, proactive communications, advice, and empathy.

Job Requirements

Let's do something that really matters.

We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We're looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special!

It is all about learning and growing.

Are you a military veteran or military spouse interested in serving the community you know so well? Our Claims Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out to help you build a lasting career and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs!

Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work in a hybrid model where you can work from home 2 days a week.

Job Requirements

We are currently seeking dedicated professionals to work in our Chesapeake, VA office for future claims customer service opportunities in 2023. Work schedule times will vary and may include some weekends. We have new training classes starting every month. Military veterans and spouses/domestic partners are highly encouraged to apply.

As a Claims Adjuster in Property , you'll work under supervision to investigate, evaluate, negotiate, and adjust low to moderately complex claims presented by or against our insureds to confirm coverage, resolve legal liability and equitably settle/defend in compliance with all state regulatory requirements. In this role, you will make a difference to our members as you recognize life events, understand needs, and provide advice to deliver appropriate solutions to the member.

Primary Responsibilities:

• Acquires and applies basic knowledge of Property & Casualty insurance industry products, services, and processes to include P&C insurance policy contracts and coverages and the USAA claim handling process and procedures.

• Provides claims service via internal channels (phone/fax/email/mail) to members and third-party customers.

• Adjusts low to moderately intricate Auto claims.

• Seeks mentorship from team members to resolve issues and identify appropriate issues for additional review.

• Partners with/ advises vendors and business partners to facilitate claims resolution.

• Contributes to business goals, performance measurements, and efficiently uses tools & technology.

• Supports workload surges and catastrophe operations during designated catastrophic events.

Minimum Qualifications:

• High School Diploma or GED

• Ability to communicate clearly and professionally with members by phone, fax and email to process information for claims

• Successfully acquire an insurance adjuster license and applicable state registrations within 90 days of hire (USAA provides study materials and the training environment to assist you with the licensing exam)

Preferred Qualifications:

• US military experience through military service or a military spouse/domestic partner

• Bachelor's degree

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation : USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The hiring range for this position is: $47,840 - $49,840.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: Addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits : At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.

Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards. (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Purpose of Job

We are seeking a talented Compliance Analyst - Life, Annuity & Health Insurance to work a hybrid schedule from one of our regional offices in San Antonio TX, Plano TX, Charlotte NC, Phoenix AZ or Tampa FL.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home when needed to achieve focused results. The actual onsite days are agreed upon between each employee and the employee's manager.

This position provides second-line independent oversight and guidance regarding business products, services, and processes through a compliance framework to ensure they are executed in accordance with regulatory requirements. In partnership with the business and key stakeholders, continuously drives a strong culture of compliance and demonstrates integrity and professional judgment in protecting the interests of USAA and its members.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Conducts reviews of laws and regulations for business impact and conveys requirements for awareness and action.

• Executes compliance risk management activities in accordance with enterprise compliance standards.

• Provides compliance input on business action plans, projects or operational requests.

• Gathers information, analyzes data trends, identifies root cause(s), and provides information to the business or project teams.

• Ensures documents, projects, processes or product initiatives comply with regulatory requirements and enterprise policy.

• Identifies outstanding compliance issues and oversees proper implementation of business requirements.

• Participates in compliance risk management activities in accordance with enterprise compliance standards.

• Serves as a resource to team members on escalated issues of a routine nature.

Minimum Requirements:

• Bachelor's degree required, or 4 additional years of related experience beyond the minimum required in lieu of degree (8 years in lieu of degree)

• 4 or more years relevant work experience in financial services or insurance industry.

• Advanced Knowledge of compliance laws, regulations and regulatory expectations.

• Advanced knowledge of data analysis tools and techniques with demonstrated ability to evaluate risk and make recommendations.

• Demonstrated ability to perform complex analysis and provide insights and recommendations to business and/or compliance partners.

• Advanced knowledge of Microsoft Office tools to include Word, Excel and PowerPoint.

Preferred Experience:

• Experience with life, annuity or health compliance.

• Experience assisting in the management of regulatory examinations and reporting.

• Experience reviewing and responding to complaints.

• Experience with Risk Management.

• Experience with life insurance company operations.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $60,300 - $108,600*

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees) .

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA