Company Detail

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service

• You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.

• You will typically leave from home each morning and work with minimal direct supervision at customer sites.

• You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

What you'll bring to the table:

• An accredited High School Diploma or GED and 2-4 years of similar electrical/mechanical experience.

• Washington State Electrical License Preferred

• You must have a valid Driver's License and ability to drive multiple hours daily

• You should be able to work Overtime and On-Call as required

• You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service.

For all levels of service technician new hires, we are offering a $2,500 sign-on bonus!

• You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.

• You will typically leave from home each morning and work with minimal direct supervision at customer sites.

• You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

What you'll bring to the table:

• High school diploma or GED and 4-7 years of food equipment service experience and/or 2-4 years of HVAC / Refrigeration service experience

• Refrigeration Experience Preferred

• Bi-Lingual Preferred

• You must have a valid Driver's License and ability to drive multiple hours daily

• You should be able to work Overtime and On-Call as required

• You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

About the opportunity:

The Installation team lead will be responsible for overseeing a crew in the installation of various components for food equipment to include adjusting, aligning, assembling, calibrating, inspecting, lubricating and testing of commercial food prep equipment, electrical/mechanical and electronics troubleshooting The selected candidate will comply with all applicable service policies and procedures, maintain frequent contact with the office to receive service assignments and review service problems with advisor, or manager. Must be available for overtime and on-call schedule.

Some of the key activities that you will perform in this role are:

• Work on-site to set up, program, dismantle and reconstruct equipment when necessary

• Contact customers prior to installation date to verify schedule

• Provide guidance and coaching to installers as it relates to work assignments: specific work steps, proper use of tools, machinery and overall job performance

• Maintain customer satisfaction by delivering excellence in products and service; provide superior customer service by working out solutions in the best interest of the customer

• Maintain vehicle inventory and appearance

What you'll bring to the table:

• Accredited High School diploma, Business or trade school or GED

• 3+ years of experience in commercial install experience

• Excellent mechanical/electrical/electronic aptitude; to include Welding, Hydraulics and/or Electrical Skills

• Ability to learn new technology and repair and service procedures and specifications

• Valid driver's license with acceptable driving record and able to drive multiple hours per day

• Able to travel and complete company training; class, audio/video, field

• Ability to operate hand and power tools; read blueprints and schematic drawings

• Understand How to Troubleshoot Mechanical Problems

• Basic knowledge of refrigerant plumbing and soldering

• Computer Skills: Microsoft Office products excel, Word, Outlook

• Excellent verbal, written and interpersonal communication skills

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service

For all levels of service technician new hires, we are offering a $2,500 sign-on bonus!

• You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.

• You will typically leave from home each morning and work with minimal direct supervision at customer sites.

• You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

What you'll bring to the table:

• An accredited High School Diploma or GED and 0-2 years of similar electrical/mechanical experience

• Bi-Lingual Preferred

• You must have a valid Driver's License and ability to drive multiple hours daily

• You should be able to work Overtime and On-Call as required

• You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Based position under the direction of the Customer Service Supervisor, the selected candidate will be able to perform a variety of duties with a focus on Accounts Receivables, Accounts Payable, Dispatching, invoicing, maintain various files and other functions as needed. The incumbent will be able to prepare and/or maintain Excel and Word documents for correspondence, forms, orders, etc. The individual must be able to display professionalism and use tact on the telephone when talking to customers and other employees. Individual must be cross trained in all office administration functions. The candidate will perform various other clerical functions as necessary.

To be considered for this exceptional career opportunity you must have at least the following:

• Accredited High School diploma or GED

• 1-3 years of experience in in office administration functions.

• Ability to learn new technology

• Excellent phone and communication skills.

• Must be an organized, detail oriented individual, able to multi-task in a fast paced environment.

• Computer Skills: Microsoft Office products Excel, Word, Outlook

• Excellent verbal, written and interpersonal communication skills

Physical Requirements:

• Lifting 25- 40 lbs with or without assistance

• Kneeling, squatting, bending, pushing/pulling

• Exposure to noise, heat, cold, slippery, wet conditions

• OT as required

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

SUMMARY

Reporting to the Vice President Service Parts, the Strategic Procurement Manager is responsible for developing, proposing, implementing, and reviewing programs to establish strategic partnerships in support of the Food Equipment Group and Division's sourcing and purchasing needs. These activities ensure the Company's business units benefit from total leverage in the most cost effective and efficient methods of sourcing and procurement possible and measure the effectiveness of these strategies. This role will also be responsible for directing and facilitating a large, cross-functional, multi-business unit Council that is tasked with leveraging the company's total spend for categories affecting FEG Group and Division such as Casting, Printed Circuit Boards, OEM Components, Outsourced Manufacturing and others. Additionally, this role will be liaison to Corporate Sourcing Council & Food Equipment Group-wide focused on Electrical & Electronics (primary category) and support other NA Service 80's spend categories.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Champion a strategic sourcing process that will substantially reduce total procurement costs while achieving service parts quality, performance, and delivery expectations for internal and external customers (25% of time spend performing this duty)

• Utilize a -Supplier Scorecard- to manage key suppliers ensuring they meet quality and service requirements while maintaining competitive prices. Evaluate and lead commodity to enhance supplier performance, monitor supplier activity relative to pricing, contractual obligation, delivery, scheduling, and productivity. (20% of time spent performing this duty)

• Coordinate overall data collection and bid processes, including determination of comparison of services and products offered from a sourcing perspective, supplier outreach and establishing a bid list, data collection and RFQ process, evaluation of proposals with the business units to identify best business solution (20% of time spent performing this duty)

• Design and execute the group's strategic sourcing initiatives, including supply market analysis, strategy development, management of requests for proposal, and supplier negotiations (15% of time spent performing this duty)

• Interface and act as the liaison between business units/supply base management and the supplier(s) while the strategic sourcing agreement is being implemented (10% of time spent performing this duty

• Support FEG Directors with key categories initiatives. They will lead or support different category projects that will impact multiple FEG Divisions operation and sourcing initiatives. (10% of time spent performing this duty)

• Other duties as assigned

SUPERVISORY RESPONSIBILITIES

• This position has direct supervisory responsibilities and carries out these responsibilities in accordance with the ITW's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, coaching for performance, and resolving problems.

Education and Work Experience

• A Bachelor's degree in supply management, finance, accounting, business administration, or related field, with a minimum of 5 years of experience in strategic sourcing and/or procurement

Desired Education/Experience

• Master's in business administration (MBA) is preferred, but not required.

Certificates and Licenses

• Six Sigma Black Belt or Green Belt, Continuous Improvement is preferred, but not required.

• Certified Purchasing Professional (CPP) or Certified Supply Chain Professional (CSCP) is preferred, but not required.

Job -Specific Knowledge

• Strong knowledge of the strategic sourcing and procurement function and current best practices

• Experience sourcing in relevant spend/supply markets: MRO, OEM Components, Fabrications, etc.

• Strong analytical skills

• Excellent decision-making skills

• Very good mathematical skills

• Negotiating skills

• Project Management skills

• Computer skills, particularly in relation to inventory control software

• Management and leadership skills to motivate employees across the board

• Financial skills, particularly focusing on budget management

• Strong communication skills, both verbal and written

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

SUMMARY

Reporting to the Product Line Manager - Parts, the Parts Product Manager is responsible for the product and marketing strategy for their assigned parts product (Wear Wash, Cooking and Baking or Food Machines). This includes management of pricing, kitting, product differentiation analysis, refurbishment programs, part lifecycle management, and equipment end of life. Responsibilities also include defining target markets and establishing market size and trends. The Parts Product Manager requires a high level of interface with Strategic Sourcing, Product Support and Training. The Parts Product Manager provides technical leadership for all parts related issues and owns the relationship between the Hobart Parts team and the associated FEG equipment engineering teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop, communicate, and implement product policies and pricing strategies to drive sales growth while achieving or exceeding parts profitability targets. Manage, communicate, and implement price adjustments based on market data and corporate goals as required.

• Define the parts product line portfolio strategy to include recommendations on parts sales categories (individual piece parts, sub-assemblies, and parts kits) as well as management of the parts item master to ensure integrity of all parts data in the system. Profitably manage a parts refurbishment program for their product line by identifying opportunities to offer refurbished parts that drive increased revenue and margin for Hobart Service while driving a lower owning and operating cost to the end customer. Create impactful messaging enable sales and marketing efforts to demonstrate the increased value of using ITW/FEG parts to end customers.

• Facilitate development and implementation of high impact and differentiated product positioning through competitive analysis studies, feature/benefit analysis and documentation, and identification of opportunities for use of proprietary and semi-proprietary parts. Monitor marketplace trends regarding customer's needs (VOC) and competitive pressures for both competitive parts suppliers (generics) and competitive equipment.

• Proactively manage the end-to-end management of the product lifecycle from pre-product launch through the end of life of parts and service support. Understand the equipment parts consumption model and align with materials management to have the proper quantity of parts to support the equipment aligned with the installed base and expected replacement cycle / end of useful life of individual components.

• Provide leadership in efforts to develop and maintain strategic partnerships with all ITW Food Equipment groups including but not limited to engineering, manufacturing, sales, marketing, product management, field support, training, logistics, and field service offices.

• Other duties as assigned.

Education and Work Experience

• Bachelor's degree with a minimum of 5 years relevant product management, technical marketing, or engineering experience is required.

Desired Education/Experience

• Experience in parts and service support is highly desired.

• Master of Business Administration is desired.

• Experience with ITW/FEG parts and service solutions and/or equipment products is desired.

Physical Requirements:

• Sit, stand, walk, reach with hands and arms, stoop, crouch, kneel, or crawl

• Lift and/or move up to 30 pounds

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Magnaflux, a division of Illinois Tool Works (Fortune 250), is a leading worldwide supplier of magnetic particle, dye penetrant inspection equipment and associated chemical products used for applications within the Aerospace, Automotive, Oil & Gas and Energy markets.

With over 85 years in the industry, Magnaflux offers employees a competitive salary and comprehensive benefit package, including medical, dental and life insurance, 401(k) with immediate company match, and much more!

This is a position within Engineering for Equipment related after-market service and support. This position plays a critical role in the success of Magnaflux, its customers and employees. The position requires strong Technical, Application and Customer relation skills. The position also requires the ability organize, facilitate, plan, solve problems, make technical decisions and be an overall technical resource.

Essential Job Responsibilities:

. Direct technical resolution of customer complaints related to any capital equipment performance or process control. Tasked with primary responsibility for ensuring warranty issues are resolved in a timely manner and to the customer's satisfaction.

. Provide direct support to customer inquiries for non-service related issues. This will be in the form of researching and providing answers to customers or forward the inquires to the correct Magnaflux person if inquiry is outside area of expertise.

. Utilizing Zendesk tickets and requests for obsolete equipment and accessory support (via email or phone) - create leads in SF and assign to appropriate RSM for follow-up. This process leads to additional capital equipment and accessories opportunities (revenue generation) that RSM's may not otherwise have visibility to.

o Identify potential areas of additional revenue growth with customers (i.e., upgrading equipment to database systems) and notify Manager of opportunity.

• Work with Quality and Engineering regarding product quality and performance. Responsible for spotting trends in technical support questions and complaints and making decisions on how best to address the trends either through communication or notifying Quality/Engineering of trend.

. Provide support for customer capital equipment run-off in Dewitt and perform on-site orientation (including training of customer personnel) in the use of their equipment.

• Direct accountability for providing world class value to our customers through superior service performance and delivery.

• Manage spare parts portion of business using 80/20 methodology (physical and financial) as well as meeting capital equipment support guidelines.

• Maintain all service parts pricing in MAS including:

• Calculating correct margins per current target margin guidelines

• Inputting correct pricing into MAS

• Verifying PPL, Commission Class and PPG are correct for service parts and if incorrect or not filled in, work with Engineering to get correct information inputted (Only Engineering can input that info)

• For obsolete parts - initiate the obsoletion process with Engineering and set pricing to 0 as part of the process.

• Communicate with Customer Service and Service Centers via Service Bulletin or email - parts that have been obsoleted and any replacement parts (if applicable)

. Provide Service Parts quotations to customer (via email or phone) - This was previously done by the Equipment Technical Specialist (Iris).

• Directly accountable for the timely, accurate, and complete collection and reporting of warranty Field Service issues.

• Review Service Warranty Invoices (From Authorized Service Centers) for accuracy (invoice versus current warranty rates allowed)

• Input Warranty Invoices into E-file system for processing.

• Coordinate and Educate service centers (via written correspondence and training classes) on equipment and accessories. Able to communicate with Service Centers to determine training needs to ensure training program is valuable.

• Develop Service Center training program updates for changes in all MPI capital equipment.

• Perform Service Center training either virtually or in-person

• Maintain working knowledge of all equipment and accessories,

Qualifications:

• Bachelor's degree in Electrical Engineering or Mechanical Engineering or Equivalent, and 5+ years relevant experience.

• Previous experience working with direct customers in a technical capacity.

• Experience in electrical components, troubleshooting and electrical safety.

• Must be able to read and interpret technical specifications, engineering drawings, safety rules, maintenance instructions and procedure manuals.

• Must be able to be flexible and able to handle multiple tasks simultaneously.

• Must possess excellent organization skills, project management skills and the ability to work independently with minimum supervision and direction.

• Demonstrated ability to logically walk through basic troubleshooting techniques with both customers (non-trained) and Authorized Service Center technicians (non-trained and trained).

• Must demonstrate mathematical skills as applies to scientific computations and use in business applications.

• Must possess excellent problem solving and decision analysis skills

• Must be able work in a standard office and plant manufacturing environment. Ability to lift 30 - 50 lbs.

• Occasional travel (short trips (1- 5 days) and on short notice) Estimated percentage is 15 - 30% of time.

• Proficient in Word, Excel, and Outlook

All your information will be kept confidential according to EEO guidelines.

ITW is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

We do not accept unsolicited resumes. To be considered an applicant, please apply online to a specific job posting.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please click here (hr@itwccna.com) for information on how to contact us directly.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

SUMMARY

Reporting to the Inventory Manager, the Inventory Analyst assists with all Distribution Center and Field based Inventory Control initiatives. The Inventory Analyst leverages the available data to understand trends, identify anomalies, and provide recommendations for inventory centric endeavors. Their research and insights contribute towards providing the highest parts availability and service levels within organizational standards. The Analyst is also tasked with developing inventory tools to assist both the Piqua Distribution Center and Field parts personnel in stocking decisions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide Inventory-Based Recommendations. (25% of time spent performing this duty)

• Leverage available data to understand trends, identify anomalies, and provide recommendations for inventory-centric endeavors.

• Advise and assist in parts-related projects across the business.

• Drive towards the highest parts availability and service levels within organizational standards.

• Execute Piqua MinMax & Stock Status Assignments. (25% of time spent performing this duty)

• On a regular basis, run report that calculates new MinMax levels and Stock Status assignments.

• Analyze the report's results to check for accuracy, account for exceptions, and understand the financial impact.

• Bulk load the final determinations into D365.

• Develop Tools and Generates Reports Across Organization. (25% of time spent performing this duty)

• Assist other departments (both in Piqua and the Field) by pulling ad-hoc reports or by developing refreshable tools meant for repeated use.

• Tools and reports tend to be related to inventory, but the requests can touch on all aspects of the business.

• Monitor Health of the Hobart Parts Business. (15% of the time spent performing this duty)

• Collaborate with the Inventory Manager to develop, maintain, and review dashboards that convey the health of the Hobart Parts business.

• Investigate situations and provide aid to any department where the health begins to show a decline.

• Drive System Maintenance and Upkeep. (10% of time spent performing this duty)

• Maintain inventory processes in the D365 ERP.

• Review, communicate, and/or resolve system errors daily.

Education and Work Experience

• Bachelor's degree in supply management, finance, accounting, business administration, or related field.

• Experience in Excel and SQL Server Management Studio.

Desired Education/Experience

• Minimum of 3 years of experience in procurement, inventory management, or distribution is preferred, but not required.

Certificates and Licenses

• Six Sigma Black Belt or Green Belt, Continuous Improvement is preferred, but not required.

• APICS certification is preferred, but not required.

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Reporting to the Business Unit Manager - Parts, the Parts Product Line Manager is responsible for the entire parts product portfolio strategy to include individual service parts and service parts kits for both FEG/ITW parts and competitive parts. The parts product portfolio strategy includes management of pricing, kitting, product differentiation analysis, refurbishment programs, part lifecycle management, and equipment end of life. The Parts Product Line Manager provides leadership, guidance, and direction to a team of Product Managers and analysts to achieve the stated growth goals for the parts business. This leader also provides technical leadership for all parts related issues and owns the relationship between the Hobart Parts team and the Hobart equipment engineering teams.

• Provides leadership and direction to Product Manager's efforts to develop, communicate, and implement product policies and pricing strategies to drive sales growth while achieving or exceeding parts profitability targets. Manage, communicate, and implement price adjustments based on market data and corporate goals as required.

• Guide Product Managers in their efforts to define the parts product line portfolio strategy to include recommendations on parts sales categories (individual piece parts, sub-assemblies, and parts kits) as well as management of the parts item master to ensure integrity of all parts data in the system. Develop the process to profitably manage a parts refurbishment program. Identify opportunities to offer a parts refurbishment program for high value parts that drive increased revenue and margin for Hobart Service while driving a lower owning and operating cost to the end customer. Create impactful messaging enable sales and marketing efforts to demonstrate the increased value of using ITW/FEG parts to end customers.

• Facilitate development and implementation of high impact and differentiated product positioning through competitive analysis studies, feature/benefit analysis and documentation, and identification of opportunities for use of proprietary and semi-proprietary parts. Monitor marketplace trends regarding customer's needs (VOC) and competitive pressures for both competitive parts suppliers (generics) and competitive equipment.

• Working through the individual Product Managers, proactively manage the end-to-end management of the product lifecycle from pre-product launch through the end of life of parts and service support. Understand the equipment parts consumption model and align with materials management to have the proper quantity of parts to support the equipment aligned with the installed base and expected replacement cycle / end of useful life of individual components.

• Provide leadership in efforts to develop and maintain strategic partnerships with all ITW Food Equipment groups including but not limited to engineering, manufacturing, sales, marketing, product management, field support, training, logistics, and field service offices.

Education and Work Experience

Bachelor's degree with a minimum of 10 years relevant product management, technical marketing, or engineering experience is required.

Desired Education/Experience

Experience in parts and service support is highly desired.

Master of Business Administration is desired.

Experience with ITW/FEG parts and service solutions and/or equipment products is desired.

Job -Specific Knowledge

• Strong knowledge of the product line management function and current best practices

• Strong analytical skills

• Excellent decision-making skills

• Strong engineering acumen

• Project Management skills

• Computer skills, particularly in relation to parts management through an ERP system / workflow

• Management and leadership skills to motivate and develop employees.

• Financial skills, particularly focusing on investment justification, revenue and margin analysis, and managing a budget.

• Strong communication skills, both verbal and written

• Excellent MS Office (Excel, MSQuery, Access, PowerPoint) capabilities required

• Demonstrated expertise in engineering product line management concepts and application of all management tools and methods to ensure exceptional product version control and implementation.

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

This is a second shift opening. Hours are 12:00PM - 8:30PM. Primarily Monday - Friday, but could include Overtime or weekend coverage.

This position is responsible for all duties associated with the shipping of orders to customers and performing a wide variety of parts processing operations. Under general supervision and direction where a definite objective is set up requiring the use of some standard work procedures. Employee plans and arranges own work and work of lower level parts processors referring some questionable issues to the supervisor. Will at times be required to serve in the capacity as the Team Coordinator and Shipping Clerk.

• Assist in auditing of parts that were picked.

• Accurately and efficiently pick customer and production orders

• Prepare customer orders for shipment

• Accurately count inventory in locations

• Record inventory transactions into computer system

• Keeps work area in order and readily participates in housekeeping duties

• Supports and maintains a safe workplace, including observing all safety rules

• Accredited High School diploma or GED

• 0-2 years' experience in a warehouse environment with parts

• Receiving parts (stock and non-stock)

• PC and PIPs system knowledge and operations

• Good interpersonal skills with emphasis on ability to work in a team environment

• Ability to lift up to 30 pounds

• Ability to be flexible in working overtime, different shifts and weekends

Physical Requirements:

• Sit, stand, walk, reach with hands and arms, stoop, crouch, kneel, or crawl

• Lift and/or move up to 30 pounds

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

This is a First shift opening. Hours are 7:00AM - 3:30PM. Primarily Monday - Friday, but could include Overtime or weekend coverage.

This position is responsible for all duties associated with the shipping of orders to customers and performing a wide variety of parts processing operations. Under general supervision and direction where a definite objective is set up requiring the use of some standard work procedures. Employee plans and arranges own work and work of lower level parts processors referring some questionable issues to the supervisor. Will at times be required to serve in the capacity as the Team Coordinator and Shipping Clerk.

• Assist in auditing of parts that were picked.

• Accurately and efficiently pick customer and production orders

• Prepare customer orders for shipment

• Accurately count inventory in locations

• Record inventory transactions into computer system

• Keeps work area in order and readily participates in housekeeping duties

• Supports and maintains a safe workplace, including observing all safety rules

• Accredited High School diploma or GED

• 0-2 years' experience in a warehouse environment with parts

• Receiving parts (stock and non-stock)

• PC and PIPs system knowledge and operations

• Good interpersonal skills with emphasis on ability to work in a team environment

• Ability to lift up to 30 pounds

• Ability to be flexible in working overtime, different shifts and weekends

Physical Requirements:

• Sit, stand, walk, reach with hands and arms, stoop, crouch, kneel, or crawl

• Lift and/or move up to 30 pounds

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

SUMMARY

This position is responsible for tactical day to day work instructions while leading a team of employees to provide exceptional customer service by responding to customer questions, complaints, inquiries, and orders for the organization's products and/or services. Position requires strong problem-solving skills and ability to be accurate.

ESSENTIAL DUTIES AND RESPONSIBILITIES

50% Efficiently and effectively manage large number of incoming communications and customer requests (quotes, order entry, tracking, returns) while delivering exceptional customer experience which may include assigned accounts and third-party vendors

• Develop strong relationships with customers by understanding their needs and recommending solutions creating customers for life

• Provide compliant, accurate, valid, and complete information for the customer by using the right methods/tools

• Responsible for management of order entry and group emails to ensure timely order entry and issue resolution through professional phone skills, emails, and team involvement.

• Communicate customer requirements to internal customers to ensure proper execution at the time of service.

• Ensure that all contractual commitments are being met throughout all stages of the process.

• Act as a liaison between internal customers and the customer/dealer to provide ongoing, consistent, timely communication.

• Plan, direct, supervise and evaluate workflow.

50% Train, assist and lead other assigned Customer Care Representatives with all aspects of customer service when needed

• Responsible for application and day-to-day organizational policies and procedures.

• Identify and facilitate process simplification to drive improved customer service in cooperation with Customer Care Supervisor/Manager

Education and Work Experience

• Associates Degree preferred or high school diploma/GED with equitable years customer service experience.

• 4 years customer service experience

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

This position performs daily standard work as it pertains to tactical purchasing activities, including but not limited to monitoring RFQ and PO requisition queues including MRP, PO placement, PO management and PO closure. This position must be highly organized, innovative, and resourceful serving to identify and improve inventory management, reduce purchase price to drive savings and/or cost avoidance, and ensure delivery of quality products in a timely manner. This position must provide passionate customer service to internal and external contacts while serving to be resourceful in supplier relationship management to ensure goods and services are delivered in the right time, quality, and pricing. researching suppliers, products and negotiating costs and/or delivery dates. The Buyer will be an important contributor to the team with the goal of developing strategic supplier relationships and purchasing strategies that optimize purchasing costs and ensure that parts, components, assemblies, and kits are available when required. The position is responsible for executing through multiple purchasing avenues including suppliers, distribution, 3rd party and outsourcing and fabrication.

• Analyze all open requirements/requisitions and generate Purchase Orders in response to customer orders, inventory stocking requirements, nonstock, -made to order- components, forecasts, production needs and other authorized purchase requests. Execute stock, nonstock, and -made to order- requirements in accordance with standard procedures. Evaluate and analyze supplier proposals and perform negotiations with the supplier to acquire best pricing and on time delivery terms to quality specifications. Ensure that all Purchase Order transactions are complete, accurate and timely in compliance with all local, state, and federal laws, SOX and ITW policies and procedures.

• Manage open Purchase Orders and maintain a continuous effort to eliminate material shortages, deferring or canceling purchase orders as required, based on schedule and/or inventory changes. Work with Inventory Control in support of achievement of objectives like inventory accuracy, inventory turns, excess/obsolete minimization, safety stock, and min/max optimization.

• Responsible for coordination, communication, tracking and resolution of all Supplier nonconformance issues that may arise with Purchase Orders including delivery, quantities, invoicing, quality, BOM accuracy and pricing discrepancy resolution.

• Responsible for management of assigned suppliers and commodities to ensure understanding of clear performance expectations including but not limited to on time delivery, stock outs, cost savings and nonconformance. Regularly track, evaluate, and report supplier quality and performance benchmarks and risks associated with parts delivery, contracts/agreements, and conduct ongoing audits of pricing, quality, lead times.

• Establish excellent partnerships with suppliers that delivery innovative solutions, resources and alternative supply options when needed. Conduct supplier audits and business reviews to keep abreast of changes in supplier's organization and market conditions of the commodities they serve. Identify and execute improvement opportunities through both process improvements and relationship improvement.

Education and Work Experience

• Bachelor's degree in Business, Materials Management, Supply Chain Management, Engineering, or related field

• 3+ years of purchasing experience in a manufacturing environment

Desired Education/Experience

• 4+ years in Purchasing is preferred, but not required.

• 1+ years Team Lead/Supervisory experience a plus

Certificates and Licenses

• Certification of Purchasing Management is preferred but not required.

• APICS certification in a related field is preferred

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service

• You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.

• You will typically leave from home each morning and work with minimal direct supervision at customer sites.

• You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

What you'll bring to the table:

• High school diploma or GED and 4-7 years of food equipment service experience and/or 2-4 years of HVAC / Refrigeration service experience

• Refrigeration Experience Preferred

• Bi-Lingual Preferred

• You must have a valid Driver's License and ability to drive multiple hours daily

• You should be able to work Overtime and On-Call as required

• You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

65% Provide technical troubleshooting and repair assistance to assigned external customers

• Provide outstanding customer service through professional phone skills, emails, and team involvement

• Continue to improve customer service experience, creating engaged customers

• Follow communication procedures, guidelines, and policies

• Complete all compliance and training program as assigned

20% Provide support to internal departments for resolving identified equipment and parts issues

5% Support Product Management team with technical expertise on assigned projects

5% Assist QA and Engineering groups in reviewing warranty claims for technical merit when requested

5% Other duties as assigned by manager

• High School Diploma and 4 years or relevant work experience

• Bilingual - English and Spanish

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

1st shift | M-F | 6:00 am - 2:30 pm

+ $2,000 Sign-on Bonus payable in (2) installments,

$16.00 Starting hourly rate

JOIN OUR TEAM! ITW has an exciting career opportunity at our Distribution Center located at 1452 Brewster Creek Blvd, Bartlett, IL.

ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures.

Position Summary:

This position is responsible for picking and preparing orders for shipping. The picker will pick a wide variety of items, place and arrange items on pallets. Picker will also work in a team setting to reach warehouse operations goals and perform basic warehouse duties.

Primary Responsibilities:

• Efficiently and accurately pick customer orders

• Operate scanners to ensure proper order is picked and inventory is managed accurately

• Build pallets with orders and position them for processing

• Operate material handling equipment (power walkies)

• Pack and process small orders via UPS

• Work collaboratively with Coordinator and Supervisors, who will assign orders

• Pick customer orders within established productivity standards via RF technology

• Pack customer order using material handling equipment: this includes UPS, LTL and TL shipments

• Observe all the ITW safety policies and procedures; maintain a neat and orderly work area

• Contribute towards process improvement within job parameters

• Perform general warehouse duties as necessary

• Additional duties as assigned

Job Requirements:

• High School Diploma/GED, preferred

• Previous experience in warehouse environment, preferred

• Previous experience operating material handling equipment, preferred

• Must be able to work 6:00a, - 2:30pm (Mon - Fri) plus overtime as required; may be required to work occasional weekends

• Good interpersonal and communication skills

• Basic computer and keyboarding skills

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this position, within typical manufacturing and warehouse working conditions.

While performing the duties of this position, the employee will be exposed to fumes, heat and dust, climate variances and moving mechanical equipment typically found in a manufacturing environment. The noise level in the work environment is high when exposed to the manufacturing areas. Certain personal protective equipment is required when in the manufacturing areas. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

While performing the duties of this job, the employee is frequently required to grip, grasp, reach, push and pull with hands and arms, walk, stand, speak and listen, climb, kneel, bend, sit, mount and dismount power industrial vehicle and able to walk on hard surfaces such as concrete. The employee must lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision and the ability to adjust focus.

Company Description:

ITW Residential & Renovation offers a broad range of professional grade anchoring tools and fasteners for numerous construction applications. Our products include wood to wood fastening systems (Paslode), structural wood fasteners (GRK FastenersTM), concrete anchoring systems (TapconR, Red HeadR, RamsetR), underlayment screws (Rock-OnR, Backer-OnR), self-drilling screws (TeksR) and drywall anchoring systems (E-Z AncorR). ITW Residential & Renovation excels in meeting the growing demands from end-users for high-quality home improvement and construction fastening products. Our products are trusted by industry professionals and each brand is the market leader in its respective category in terms of quality, performance and ease of use.

ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures.

ITW is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.

We do not accept unsolicited resumes. To be considered an applicant, please apply online to a specific job posting.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please click here (recruiter@paslode.com) for information on how to contact us directly.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

This position will have global/regional/local responsibilities for developing and executing strategic sourcing strategies for assigned commodities and categories. Responsible for executing the sourcing strategies in accordance with the ITW 5 Step Sourcing Process helping to ensure delivery of highest quality and lowest total cost solutions. This role will forecast and report economic savings performance, negotiate price reductions or increases, drive long term agreements, market test, award new business to maximize leverage, and analyze various reports to identify and implement cost reduction opportunities. Additionally, the sourcing specialist will support special projects as necessary to assist in delivering commodity goals. This role is approximately 70% Strategic / 30% Operational focusing on Commodity Strategy, Benchmarking, Sourcing Council preparations, mid to upper management presentations, resourcing as needed, Technical Cost reductions, Warranty agreements, managing supplier financial distress, and coordination with global teams. Responsible for Supplier Relationship Management including addressing nonconformance and capacity constraints. Identify new opportunities while leveraging sourcing, strategic planning, commodity expertise, supplier selection, negotiation, and risk management skills. This position must have strong analytical, negotiation and relationship building skills in a fast-paced environment.

• Develop & execute category management strategies, based on organizational requirements to align with current and future market conditions to provide top-line value, improvement to the total cost of ownership model, decrease supply disruption risk, and improve supply chain agility. Manage the RFP process. Prepare the request, select participants, review proposals, negotiate contracts and prices with suppliers, and award the business based on Total Cost of Ownership analyses. Negotiates, implement, and manage LTA's (long term agreements) while achieving commercial savings and raw material recovery to meet or exceed parts cost and total cost reduction objectives and while supporting organizational initiatives. Facilitate supplier/engineering VA/VE activities to drive product cost savings and process improvement initiatives to achieve budget performance. Collaborate with and participate with colleagues across the Enterprise to ensure strategies are aligned with company goals and objectives. As requested, present category management strategies to department and senior leadership.

• Develop market intelligence within assigned categories including industry trends, global pricing, lead times, technology and manufacturing capability of suppliers, supply/demand market volatility, cost drivers (raw material pricing, tariffs), material indexes, benchmarks, and mergers & acquisitions in the industry to mitigate supply and cost risk. Research and understand shifts in the negotiating power of suppliers that may affect overall supplier performance and/or result in purchase price variance. Identify potential hedging opportunities and communicate potential opportunities and risks to Strategic Procurement Manager.

• Develop and manage supplier relationships which deliver reliable product supply and total cost effectiveness while meeting or exceeding all customer service, compliance, product requirements, and key performance metrics. Manage supplier performance with feedback through monthly scorecards to mitigate risk, support performance improvement, and proactively identify issues. Act as a trusted business advisor by managing and driving resolution of supplier issues and escalating as needed. Effectively lead supplier business meetings with strategic partners and preferred suppliers to drive business value. Arrange and conduct regular Top2Top meetings with suppliers and stakeholders. Involve other functional partners to resolve issues and drive continued supplier development. Influence supplier segmentation within categories and develop risk mitigation plans. Develop strategic partners that will provide ITW Hobart Parts with additional resources, innovation, and a competitive edge.

• Collaborate with Product Management team in support of new product launch initiatives to develop and implement cost reduction and sourcing strategies for service parts to meet program timing, cost, quality, delivery, and strategic objectives.

Education and Work Experience

• Bachelor's Degree in Business, Materials, Supply Chain Management, Materials Management, Engineering, Operations, or related field.

• 3+ years of Sourcing experience including completing sourcing events (RFI, RFQ, RFP), contract negotiation/management.

• 3+ years of Strategic Procurement experience

Desired Education/Experience

• 3+ years in Commodity/Category Management preferred, but not required.

• 3+ years in Supply Management experience with focus on strategic sourcing and supplier development preferred, but not required.

• Supply Management experience with focus on strategic sourcing and supplier development

Certificates and Licenses

• Certification of Professional Supply Chain Management is preferred but not required.

• Six Sigma Green Belt Preferred but not required

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

2nd shift | M-F | 2:30 pm - 11:00 pm

+ $2,000 Sign-on Bonus payable in (2) installments,

$16.00 Starting hourly rate + $3.00 Shift Premium

JOIN OUR TEAM! ITW has an exciting career opportunity at our Distribution Center located at 1452 Brewster Creek Blvd, Bartlett, IL.

ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures.

Position Summary:

This position is responsible for picking and preparing orders for shipping. The picker will pick a wide variety of items, place and arrange items on pallets. Picker will also work in a team setting to reach warehouse operations goals and perform basic warehouse duties.

Primary Responsibilities:

• Efficiently and accurately pick customer orders

• Operate scanners to ensure proper order is picked and inventory is managed accurately

• Build pallets with orders and position them for processing

• Operate material handling equipment (power walkies)

• Pack and process small orders via UPS

• Work collaboratively with Coordinator and Supervisors, who will assign orders

• Pick customer orders within established productivity standards via RF technology

• Pack customer order using material handling equipment: this includes UPS, LTL and TL shipments

• Observe all the ITW safety policies and procedures; maintain a neat and orderly work area

• Contribute towards process improvement within job parameters

• Perform general warehouse duties as necessary

• Additional duties as assigned.

Job Requirements:

• High School Diploma/GED, preferred

• Previous experience in warehouse environment, preferred

• Previous experience operating material handling equipment, preferred

• Must be able to work 2:30pm - 11:00pm (Mon - Fri) plus overtime as required; may be required to work occasional weekends

• Good interpersonal and communication skills

• Basic computer and keyboarding skills

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this position, within typical manufacturing and warehouse working conditions.

While performing the duties of this position, the employee will be exposed to fumes, heat and dust, climate variances and moving mechanical equipment typically found in a manufacturing environment. The noise level in the work environment is high when exposed to the manufacturing areas. Certain personal protective equipment is required when in the manufacturing areas. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

While performing the duties of this job, the employee is frequently required to grip, grasp, reach, push and pull with hands and arms, walk, stand, speak and listen, climb, kneel, bend, sit, mount and dismount power industrial vehicle and able to walk on hard surfaces such as concrete. The employee must lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision and the ability to adjust focus.

Company Description:

ITW Residential & Renovation offers a broad range of professional grade anchoring tools and fasteners for numerous construction applications. Our products include wood to wood fastening systems (Paslode), structural wood fasteners (GRK FastenersTM), concrete anchoring systems (TapconR, Red HeadR, RamsetR), underlayment screws (Rock-OnR, Backer-OnR), self-drilling screws (TeksR) and drywall anchoring systems (E-Z AncorR). ITW Residential & Renovation excels in meeting the growing demands from end-users for high-quality home improvement and construction fastening products. Our products are trusted by industry professionals and each brand is the market leader in its respective category in terms of quality, performance and ease of use.

ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures.

ITW is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.

We do not accept unsolicited resumes. To be considered an applicant, please apply online to a specific job posting.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please click here (recruiter@paslode.com) for information on how to contact us directly.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service

• You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.

• You will typically leave from home each morning and work with minimal direct supervision at customer sites.

• You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

What you'll bring to the table:

• High school diploma or GED and 4-7 years of food equipment service experience and/or 2-4 years of HVAC / Refrigeration service experience

• Refrigeration Experience Preferred

• You must have a valid Driver's License and ability to drive multiple hours daily

• You should be able to work Overtime and On-Call as required

• You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service

• You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.

• You will typically leave from home each morning and work with minimal direct supervision at customer sites.

• You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

What you'll bring to the table:

• An accredited High School Diploma or GED and 2-4 years of similar electrical/mechanical experience.

• You must have a valid Driver's License and ability to drive multiple hours daily

• You should be able to work Overtime and On-Call as required

• You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

The person in this role will perform a variety of duties associated with the dispatching functions in order to provide prompt and efficient service to our customers. There will be frequent contact with Branch employees and constant contact with customers and other outside personnel, requiring more than ordinary courtesy and tact to establish and maintain good customer relations. You will have occasional work with confidential data where the effect of any disclosure may have an impact on the business.

General Duties:

• Answer all incoming telephone service requests and log customer service calls with all pertinent information in system.

• Schedule service calls to techs and supply information needed by Service Tech, and determine priorities to be assigned to service calls.

• Maintain follow up system for parts ordered by Service Techs to ensure complete customer satisfaction per company policies and guidelines.

• Maintain Inspection List, Automatic Scale. Wrapper and General Line.

• Maintain File of Equipment.This could include calling customers concerning estimates for overhauls, prices for new equipment, and completion of services.

• Perform clerical functions, as necessary, such as assisting with tracking of consignment, assisting walk-in customers, shipping/receiving, handling phone calls for supervisor, etc.

• Train or cross train other employees as requested.

• Follow up on completed service calls to verify customer satisfaction and promote service contracts.

• Print out and mail invoices

• Do 3rd party billing

• Schedule PM's

• Prepare quotes for repairs.

To be considered for this exceptional career opportunity you must have at least the following:

• Accredited High School diploma, Business or trade school or GED

• A minimum of 1 year of similar or related experience with high volume dispatching experience

• Handle competing/multiple priorities

• Computer Skills: Microsoft Office products excel, Word, Outlook

• Excellent verbal, written and interpersonal communication skills

Physical Requirements:

• Required to sit for prolonged periods of time

• Extensive periods of time on phone

• Lifting 50-75 lbs with or without assistance

• Climbing up to 8 ft with ladder

• Kneeling, squatting, bending, pushing/pulling

• Exposure to noise, heat, cold, slippery, wet conditions

• OT as required

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service

• You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.

• You will typically leave from home each morning and work with minimal direct supervision at customer sites.

• You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

What you'll bring to the table:

• An accredited High School Diploma or GED and 2-4 years of similar electrical/mechanical experience.

• Refrigeration experience preferred but not required.

• You must have a valid Driver's License and ability to drive multiple hours daily

• You should be able to work Overtime and On-Call as required

• You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service

• You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.

• You will typically leave from home each morning and work with minimal direct supervision at customer sites.

• You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

What you'll bring to the table:

• An accredited High School Diploma or GED with 0-2 years of mechanical and electrical experience.

• You must have a valid Driver's License and ability to drive multiple hours daily

• You should be able to work Overtime and On-Call as required

• You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Contact with both internal and external customers where improper handling will have a marked effect on operating results. Ability to work with other Service Support Team Members.

Will provide 24 hour a day, 7 day a week support to field offices to include logging calls to Branches and paging on call technicians during non-business hours.

Shift Schedule: Schedules include a variety of day, evening and weekend hours.

Willing to be flexible to provide necessary coverage for peak periods, vacations, holidays, etc.

RESPONSIBILITIES:

• Answer calls from incoming customers and dispense call information to the appropriate Branch or Service Contractor

• Utilize current system to properly log and page service calls

• Distribute faxes and electronic calls as needed

• Follow current procedures to ensure consistency and accuracy across the department while continually looking at process improvements and simplifications

• Identify service offices and/or personnel where intervention may be needed to improve processes

• Understand 3rd Party Companies being utilized by our key accounts in order to oversee proper procedures are being followed regarding service calls

• Coordinate field notification, tracking and payment of SPIFF programs

• Track Office Information Screen/SMS Scheduler updates, print, and follow-up as necessary

• Train and assist in the development of new hires

• Handle other projects as required

• Accredited High School diploma or GED

• 2 years in customer support and service experience required

• Proficient with Microsoft Office Products to include Outlook, Word, and Excel

• Ability to adapt to changing circumstances, remain calm in stressful situations and adjust plans to meet changing needs

• Flexible scheduling, work any combination of 1st, 2nd and 3rd shifts including weekend shifts and holidays

• Ability to see underlying concepts and patterns in complex situations in order to develop solutions that effectively address underlying problems/root causes

• Recognize changing customer needs and determine process/procedure updates and/or requirements

• Work with IT regarding customer needs when appropriate

• Ability to communicate effectively verbally and in writing

• Ability to develop positive working relationships with others at all levels and demonstrate respect to people at all levels

• Ability to handle internal and external customers politely and efficiently follows procedures to solve problems, understand company products and services, and maintain pleasant and professional image

PREFERRED SKILLS:

• Associate's degree

• Proficient with Microsoft Office Products to include Access and Power Point

• Bilingual

• Field experience a plus

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job training

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.