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Test Tools and Automation Specialist
Charlotte, North Carolina;Fort Worth, Texas; Jacksonville, Florida; Phoenix, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
The Test Automation team is part of the Data, Infrastructure & Strategic Initiatives organization that provides foundational capabilities for Enterprise Independent Testing (EIT), which is the center of excellence that conducts independent testing globally across the company. EIT has established itself as the enterprise utility to test all end-to-end processes on behalf of Second Line of Defense, Frontline Units (FLUs) and Control Functions (CFs), enabling more efficient and effective testing. EIT is transforming the way testing is built and executed with digital transformation, implementing automation and leveraging cutting edge Artificial Intelligence/Natural Language Processing technologies. EIT carries a portfolio of 8,000+ tests and has a global footprint of testing professionals across the United States, Europe, Asia and Latin America as well as Global Business Services (GBS) associates.
The Test Automation team is responsible for developing Regulatory Risk and Compliance testing Automation and this specialist will be required to understand test requirements and data flows and implement corresponding tests in Python. As part of the implementation, the focus will be on the development of modular, re-usable testing algorithms and leveraging machine learning techniques to enable data driven test population identification.
Role Overview:
As an Automation Specialist, main responsibilities will involve:
Developing testing automation that provide timely, useful, and actionable independent insight on the operational health of Bank of America's processes.
Work closely with process owners in the Front-Line Units and Control Functions (FLUs/CFs) to obtain an understanding of their processes, including underlying data, flows, and controls, and to identify risks to successful execution, so that appropriate testing and monitoring can be developed.
The processes to be assessed span across multiple Products, Regulations and Enterprise Processes. The outputs of the methodologies will be used to drive process improvements and timely detection and reporting of errors.
The role requires being able to document and verbally explain the intuition and details behind the methodologies in a manner that is clear, concise, and consumable for a broad set of audiences that include key stakeholders across the Bank, as well as auditors and regulators.
The Test Tools and Automation specialist will then convert the test requirements into automated tests via Python and SQL. They will also be leveraging machine learning techniques to enable data driven testing approaches.
Enabling automatic test document generation from code
Leverage SDLC/Agile development, understand Coding standards and best practices.
Required Education & Experience:
Bachelor's degrees or above in fields including but not limited to: Data Science, Business Analytics, Business Management, Mathematics, Computer Science, Operations Research, Industrial Engineering or related subjects
2+ years of relevant work experience
Required Skills:
Intellectual Curiosity
Applies critical thinking and connects the dots on how processes relate to one another.
Demonstrates understanding of and passion for the -why-.
Looks around the corner, explores uncharted territories with an -outside-in- perspective.
Life-long learner who not only assertively educates self, but encourages others to learn and grow.
Feels ownership and accountability for delivering high quality work, able to prioritize effectively, adapt, and meet strict deadlines.
Ability to recommend and implement process control improvements.
Executive Interaction & Communication
Strong written, verbal, presentation creation and delivery skills.
Communications are timely, concise, easy to follow and tailored to topic, audience, and competing priorities.
Exercises excellent judgment, discerning appropriate moments to challenge or insert point of view.
Presentations tell a compelling story and influence action.
Asks the next level of questions, applies context to determine direction.
Technical Skills:
Prior Knowledge of Python and SQL
Working knowledge of relational database and familiarity with data analysis/ mining tools, prior exposure to working with large dataset beneficial
Technical Experience in object-oriented or functional software development
Desired Skills:
Experience using large data tooling including Hadoop and S3 as well as Spark and Trino
Experience building unit and integration tests with Pytest
Skills:
Application Development
Automation
DevOps Practices
Production Support
Technical Strategy Development
Agile Practices
Data Mining
Data Visualization
Issue Management
Solution Delivery Process
Quality Assurance
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Strategy & Planning Executive
Charlotte, North Carolina;Plano, Texas; Newark, Delaware; Lincoln, Rhode Island; Fort Worth, Texas; New York, New York; Tampa, Florida; Chicago, Illinois; Tampa, Florida; Kennesaw, Georgia; Jacksonville, Florida; Phoenix, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
Defines, establishes, and influences business strategy and strategic initiatives that drive business performance. Drives execution of key strategic initiatives. Leads reporting and analytical efforts to deepen understanding of business economics, client attrition, client profitability, etc. and manages business development process. Executes business/strategic planning process across sub-lines of business including management of strategic reviews by senior leadership. Partners with key stake holders in the design, development, execution and continuous improvement of LOB reporting and dashboards.
At Bank of America, we are investing in programs that improve fraud detection while also improving employee and client experience. We are looking for an experienced strategic leader to help deliver a five-year road map of change that will build fraud resilient products and experiences, simplify our end-to-end platforms, and accelerate detection using data and advanced analytics.
The role requires a strategic mindset, an ability to understand technology development, transformation and change management at scale, a strong customer service mindset and an ability to leverage data to manage transparently, identify risks and drive consistent delivery. The ideal candidate will have a passion for improving both client and employee experience and a background in managing process/ product/ transformational change. This leader will report to the Client Protection Shared Services (CPSS) Executive and partner with CPSS leaders, the Client Protection (CP) leadership team, Data Digital and Marketing, and Global Technology to:
- Function as the key liaison and leader between Client Protection and Client Protection Shared Services to prioritize and drive all change and transformation across CP
- Lead a team of -theme- managers to deliver all tech and non-tech transformation across CP (on time/ on budget/ on benefit); key themes include: Authentication, Sponsored by Others (e.g. digital and product initiatives, Claims, Fraud Investigations, AML, Digital Self-service, Data, etc.)
- Position yourself as a thought leader for all change, sequencing, prioritization and risk management around our change
- Own and manage a single CPSS intake process and infrastructure sequencing all -in year- projects
- Leverage data and analytics to communicate, monitor and sequence all change
- Oversee business case development and benefit tracking (partnering with theme managers, forecasters, LOB SMEs and project execution to ensure all forecasts are accurate and successes or failures are tracked)
- Vendor Management
Responsibilities:
Developing advanced technical documentation for an array of internally- and vendor-developed models ranging from regression to sophisticated techniques including XGB and neural networks
Working closely with developers to understand how the model works and provide effective challenge to not only push back on methodology but also ensure results are accurate
Partnering with technology and model users to schedule deployments and planning ahead for future model installations
Working with independent model risk management, legal and compliance teams to ensure models are fully validated and approved for usage
Producing analytics to ensure early model results look consistent with expectations
Conducting regular model monitoring and sharing performance results and analytical insights with model stakeholders and users
Supporting Bank policy for Artificial Intelligence models and ensuring any risks of using advanced techniques are identified and mitigated
Tracking model changes after deployment and ensure appropriate documentation reflects any adjustments, patches or updates
Driving model performance analytics above and beyond Model Risk Management policy requirements, including granular performance monitoring, early trend detection, root cause analysis, and gap analysis
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Diversity & Inclusion: Model an inclusive environment for employees and clients, aligned to company D&I goals.
Manager of Process & Data: Demonstrate deep process knowledge, operational excellence and innovation through a focus on simplicity, data-based decision making and continuous improvement.
Enterprise Advocate: Communicate enterprise decisions, purpose and results, and connect to team strategy, priorities and contributions.
Risk Manager: Ensure proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
People Manager & Coach: Provide inspection, coaching and feedback to motivate, differentiate and improve performance.
Financial Steward: Actively manage expenses and budgets in alignment with objectives, making sound financial decisions.
Enterprise Talent Leader: Assess talent and build bench strength for roles across the organization.
Driver of Business Outcomes: Deliver results by effectively prioritizing, inspecting and appropriately delegating team work.
Required Qualifications:
- 10 years prior experience managing process improvements, driving transformational change, or managing/building customer-facing solutions
- Strategic development of solutions and processes that tie directly to results (KPIs)
- Self-motivated problem solver, ability to independently identify areas for improvement and implement the required solutions
- Display exceptional presentation and communication skills; excel at delivering clear and concise messages that resonate with all audiences
- Ability to influence partners and drive change across a complex, matrixed organization
- Work well under pressure and know how to juggle multiple priorities in a fast-paced and continually-changing environment
- Passion for delivering benefits to customers and driving exceptional results
Desired Qualifications :
- Previous experience driving the execution of projects involving technical topics (technology platforms, analytics)
- Experience with Agile development methodologies, user-centered design, and lean project processes
- Ability to facilitate workshops, keeping participants engaged, attaining outcomes and tracking deliverables
Skills:
Decision Making
Agile
Process Improvement
Drive Change
Strategic Development
Problem Solver
Verbal and Written Communication
Leadership
Influence
Management
Minimum Education Requirement : Bachelor's degree or equivalent work experience
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544), US - RI - Lincoln - 670 George Washington Hwy (RI1541)
Pay and benefits information
Pay range
$180,500.00 - $272,500.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Data, Automation and Reporting Analyst
Pennington, New Jersey;Charlotte, North Carolina; Jacksonville, Florida
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.
Line of Business Job Description:
The Global Credit AML & Onboarding Operations (GCAOO) organization is a central control function which governs, facilitates, and oversees the global end-to-end GCAOO program across all GB&GM businesses and jurisdictions through the implementation of processes and controls to effectively manage AML and economic sanctions risks. The team performs AML Know Your Customer/Client Due Diligence (KYC/CDD) and covers refresh (periodic review) as its core activity.
This role is within the GCAOO Business Controls Team and will support the team in mitigating risk, monthly control execution, and with execution and management of the ILQA Program through various initiatives to drive process improvements and control performance sustainability.
The candidate will be responsible for supporting GCAOO Business Controls operational functions and programs through automation of existing processes, routine ad-hoc data analysis, reporting, presentations, as well as providing general initiative support for the GCAOO Business Controls team. Will work closely with operational, reporting teams, Project Management Office and Technology to support existing automation, analytics and reporting capabilities while supporting the creation of new capabilities.
Core responsibilities include analyzing and resolving highly complex problems and initiatives requiring exceptional handling and coordination of multiple operational and/or product specialists to resolve.
Responsibilities:
Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
Performs QA activities including executing on controls, managing cases, and reporting results
Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
Additional Responsibilities may include:
Managing an initiative from end-to-end starting with understanding the business need, gathering requirements, setting expectations, analyzing the data, and delivering the final solution; with transparency throughout
Navigating multiple data environments and utilizing different analytics tools in order to transform data into actionable, data-driven solutions.
Understanding relational databases containing customer, associate, product, and transaction data
Analyzing problems and identifying both tactical and strategic solutions in support of operational processes and performance to the business controls organization
Turning data into insights in order to 'tell the story' and present findings to various levels of the organization, including senior management and risk leaders
Monitoring and testing the effectiveness of key controls and status of mitigation and/or action plans to remove bottlenecks and identify root cause of issues
Adherence to a strong risk culture, including champion/challenger roles, peer reviews, change management discipline, standardization of processes, and rigorous documentation
Striving for continuous process improvement through standardization and automation to reduce errors and increase efficiency
Provide project management support for various transformational and reporting initiatives, including operational metrics and presentation materials
Required Skills:
3-5+ years of relevant work experience with automation, analytics, business controls, or combination of similar experience
Demonstrated proficiency in utilizing data and analytic tools (HUE, Hadoop, HQL, Toad, Microsoft SQL, SAS, Oracle, Power BI, Impala, Hive)
Ability to organize data for executive level reporting
Strong organizational skills and high attention to detail
Competent at adapting to changing business needs, applying critical thinking and demonstrating initiative
Well versed in business automation and analysis via Excel-based analytics using;
External data source Links (Power Query)
V-Lookups and advanced formula's
Pivot Tables
Visual Basic for Applications (VBA) / automation
Macros
Strong interpersonal and overall communication skills (written and verbal)
Highly motivated, proactive and a self-starter; strong sense of ownership & ability to create and execute plans without daily oversight
Must be collaborative/ curious/ driven/ continuous learner
Must be flexible and have experience working in a fast paced & high pressure environment; managing multiple projects at once
Demonstrated proficiency in Microsoft Office applications:
Excel, Word, PowerPoint, Access
Solid understanding and proficiency in the following BI / Automation tools
Hadoop/HUE
Power BI
Tableau
Alteryx
Toad for Data Point
Toad for Oracle
Structure Query Languages (TSQL, PL/SQL, HQL)
Sharepoint (Maintenance & Advanced Features)
Desired Skills:
Bachelor's degree in a quantitative field (e.g. Statistics, Engineering, Mathematics or Technology)
Knowledge of AML and/or GBAM businesses focused on QA/QC Testing
Skills:
Controls Management
Issue Management
Monitoring, Surveillance, and Testing
Quality Assurance
Risk Management
Analytical Thinking
Attention to Detail
Critical Thinking
Problem Solving
Written Communications
Decision Making
Innovative Thinking
Prioritization
Recording/Organizing Information
Research
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
AML Platform Risk - Business Control Manager
Jacksonville, Florida;Hunt Valley, Maryland; Lincoln, Rhode Island; Rolling Meadows, Illinois; Chandler, Arizona; Charlotte, North Carolina; New York, New York; Pennington, New Jersey; Jacksonville, Florida
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
This is a Business Control Manager focusing on driving execution of control enhancements within Preferred Banking & Investments. Key focus of this role is to partner with business and support teams for prioritizing, sponsoring and implementing multiple and varied change initiatives driven by regulators, 2nd Line of Defense, Business and Controls. Through identification of control opportunities, formulation of effective solutions, alignment of strategies and execution of the portfolio of initiatives, this high-level individual contributor will drive effective risk management within the Preferred Business.
This role will exercise autonomy and is responsible for delivery and execution of technical solutions to satisfy AML Operational, Business and Financial Crimes requirements.
Responsibilities include:
- Defines program and project requirements, processes and procedures by working closely with key stakeholders.
- Works closely with project sponsors, cross-functional teams, and partners to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives
- Monitors the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators
- Works with other program/project managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution
- Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations.
- Develops project schedules and milestones.
- Participates in the continuous improvement of processes.
- Serves as primary contact to senior leaders and executives for critical change initiatives. Communicates, influences and negotiates to obtain necessary resources or decisions for execution.
- Sets clear and defined responsibilities and accountabilities for key program / project roles.
- Participates in strategic and horizontal activities as directed by leadership and key business partners.
- Proactively identifies and escalates emerging risks to the business.
- Works with high autonomy and independence to lead multiple large - medium scale risk projects that has cross channel impacts.
- Establishes routines to execute and deliver on project tollgates.
- Evaluates project / program performance, proactively identify trends for enhancement and modification.
- Develops and presents project plan summaries for leadership.
Required Qualifications:
- Strong ownership skills to understand need and act quickly.
- Adaptable and flexible to drive change at all levels in the organization.
- Ability to prioritize and juggle multiple priorities to meet performance goals.
- Excellent organization and time management skills, navigates complexity, prioritizes tasks and able to execute.
- Excellent attention to detail, self-motivated and ability to work with a high degree of independence.
- Ability to turn complex ideas into structured and actionable solutions.
- Demonstrated ability to influence and drive change.
- Strong interpersonal skills, including the ability to easily engage others in dialogue, influence without direct authority/control, convey sincere interest in building relationships.
- Proficiency with Microsoft Suites (PowerPoint, Excel) and collaboration platforms (SharePoint, Confluence, etc.).
- 5+ years professional experience in program and project management work including process design (demonstrating and leading large scale cross channel initiatives).
- Thorough understanding and familiarity with change management standards (including but not limited to PPRT, Risk Assessment, Materiality, JIRA).
Desired Qualifications:
- Advanced working knowledge of Anti-Money Laundering (AML) and related policies, procedures, processes and standard.
- Work experience with AML GCOR, audit and risk partners.
- Certified Anti-Money Laundering Specialist (CAMS) or similar technical designations.
- Strong understanding of Retail Banking and Investments business, processes and products.
- Project software / program proficiencies (Microsoft Projects).
Enterprise Job Description:
This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.
Responsibilities:
Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
Performs monitoring and testing of controls, identifying issues and control improvements for remediation
Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
Manages the performance and productivity of team members that conduct quality inspection reviews
Ensures timely execution of QA activities including control execution, case management, and results reporting
Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting
Additional Skills Used:
Controls Management
Oral Communications
Risk Management
Stakeholder Management
Strategy Planning and Development
Continuous Improvement
Drives Engagement
Influence
Strategic Thinking
Talent Development
Data and Trend Analysis
Decision Making
Monitoring, Surveillance, and Testing
Problem Solving
Quality Assurance
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - 1133 Ave Of The Americas - 1133 Ave Of The Americas (NY1533), US - RI - Lincoln - 670 George Washington Hwy (RI1541)
Pay and benefits information
Pay range
$99,800.00 - $156,500.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Client Quantitative Analyst I - Consumer Anti-Money Laundering
Charlotte, North Carolina;Plano, Texas; Richmond, Virginia; New York, New York; Boston, Massachusetts; Chicago, Illinois; Farmington Hills, Michigan; Kennesaw, Georgia; Phoenix, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for supporting analytical work efforts for various projects within a Line of Business or business discipline. Key responsibilities include leveraging databases to acquire client and performance data, transforming extracted data into meaningful insights and trends, and delivering those insights to leaders to make complex business decisions. Job expectations include working with business partners to understand, coordinate, and deliver agreed upon priorities while communicating complex data outputs and delivering the appropriate summary and data required.
The Client Quantitative Analyst position is within the Client Protection organization supporting functions, including Fraud Prevention and Detection, Anti-Money Laundering (AML), Sanctions and Screening Compliance. A quantitative mind, natural curiosity and a desire to challenge the status quo while keeping an eye toward the big picture are key requirements.
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. You will interact with a wide variety of stakeholders in Client Protection and you will be expected to:
Effectively communicate quantitative concepts to both technical and non-technical stakeholders
Apply a creative and innovative mindset to solve complex problems
As a Client Quantitative Analyst in Client Protection, your main responsibilities will involve:
Applying quantitative methods to further analytical capabilities that support Consumer Banking's BSA/AML compliance programs
Maintaining and continuously enhancing these capabilities over time to respond to the changing nature of risks, economic conditions and evolving client behavior
Clearly documenting and effectively communicating quantitative methods as part of ongoing engagement with key stakeholders, including the lines of business, risk managers, and technology
Independently conducting quantitative analytics and developing new innovative analytic processes when needed
Responsibilities:
Supports the extraction of data using a variety of a programming languages, such as SQL, SAS, Python, or Spark/Scala, and applies knowledge of relational and non-relational database systems housed on both on-premise and off-premise (hybrid) platforms
Connects provisioned data across multiple sources and performs necessary transformations utilizing both technical, business, and process knowledge to transform data into meaningful values and insights
Performs quantitative techniques and analysis on customer, transaction, and performance data with the guidance from other analysts and supervisors, based on questions provided by business partners, and provides actionable insights for business partners to make informed decisions.
Follows requirements developed by other analysts and supervisors to perform required research, analytics, and exploration on appropriate and accurate data sources to provide appropriate deliverables
Communicates complex subjects in a simple and engaging manner to non-technical and technical business partners using software such as Power Point, Word, Excel, and Tableau
Assists with conducting quality comparison checks on analysis output and escalates data inconsistencies, gaps, or issues to leadership
Follows quality workflow process and documentation requirements to adhere to standards and provide business continuity
Required Qualifications:
2+ years of experience in applied data science, quantitative research or related role including projects
Strong programming skills e.g. Python, SAS, SQL or other languages
Strong analytical and problem-solving skills
Experience extracting and merging data from different database environments, including Hadoop
Ability to manipulate data from structured and unstructured sources
Ability to work effectively in a fast-paced high-consequence environment
Desired Qualifications:
Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
Masters or Bachelors degree in quantitative field such as Data Science, Economics, Engineering, Finance, Statistics, Mathematics or Physics
Strong technical writing, communication and presentation skills and ability to effectively communicate quantitative topics with non-technical audiences
Effective at prioritization/time and project management
Broad understanding of financial products and experience supporting highly regulated initiatives in a large complex financial institution
Knowledge of statistical sampling, optimization, machine learning, predictive modeling, and artificial intelligence techniques
Skills:
Business Analytics
Data Mining
Data and Trend Analysis
Analytical Thinking
Business Intelligence
Data Quality Management
Data Visualization
Application Development
Business Acumen
Continuous Improvement
Innovative Thinking
Quality Assurance
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)
Pay and benefits information
Pay range
$82,200.00 - $117,900.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Strategy & Planning Executive
Charlotte, North Carolina;Plano, Texas; Newark, Delaware; Lincoln, Rhode Island; Fort Worth, Texas; New York, New York; Tampa, Florida; Chicago, Illinois; Tampa, Florida; Kennesaw, Georgia; Jacksonville, Florida; Phoenix, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
Defines, establishes, and influences business strategy and strategic initiatives that drive business performance. Drives execution of key strategic initiatives. Leads reporting and analytical efforts to deepen understanding of business economics, client attrition, client profitability, etc. and manages business development process. Executes business/strategic planning process across sub-lines of business including management of strategic reviews by senior leadership. Partners with key stake holders in the design, development, execution and continuous improvement of LOB reporting and dashboards.
At Bank of America, we are investing in programs that improve fraud detection while also improving employee and client experience. We are looking for an experienced strategic leader to help deliver a five-year road map of change that will build fraud resilient products and experiences, simplify our end-to-end platforms, and accelerate detection using data and advanced analytics.
The role requires a strategic mindset, an ability to understand technology development, transformation and change management at scale, a strong customer service mindset and an ability to leverage data to manage transparently, identify risks and drive consistent delivery. The ideal candidate will have a passion for improving both client and employee experience and a background in managing process/ product/ transformational change. This leader will report to the Client Protection Shared Services (CPSS) Executive and partner with CPSS leaders, the Client Protection (CP) leadership team, Data Digital and Marketing, and Global Technology to:
- Function as the key liaison and leader between Client Protection and Client Protection Shared Services to prioritize and drive all change and transformation across CP
- Lead a team of -theme- managers to deliver all tech and non-tech transformation across CP (on time/ on budget/ on benefit); key themes include: Authentication, Sponsored by Others (e.g. digital and product initiatives, Claims, Fraud Investigations, AML, Digital Self-service, Data, etc.)
- Position yourself as a thought leader for all change, sequencing, prioritization and risk management around our change
- Own and manage a single CPSS intake process and infrastructure sequencing all -in year- projects
- Leverage data and analytics to communicate, monitor and sequence all change
- Oversee business case development and benefit tracking (partnering with theme managers, forecasters, LOB SMEs and project execution to ensure all forecasts are accurate and successes or failures are tracked)
- Vendor Management
Responsibilities:
Developing advanced technical documentation for an array of internally- and vendor-developed models ranging from regression to sophisticated techniques including XGB and neural networks
Working closely with developers to understand how the model works and provide effective challenge to not only push back on methodology but also ensure results are accurate
Partnering with technology and model users to schedule deployments and planning ahead for future model installations
Working with independent model risk management, legal and compliance teams to ensure models are fully validated and approved for usage
Producing analytics to ensure early model results look consistent with expectations
Conducting regular model monitoring and sharing performance results and analytical insights with model stakeholders and users
Supporting Bank policy for Artificial Intelligence models and ensuring any risks of using advanced techniques are identified and mitigated
Tracking model changes after deployment and ensure appropriate documentation reflects any adjustments, patches or updates
Driving model performance analytics above and beyond Model Risk Management policy requirements, including granular performance monitoring, early trend detection, root cause analysis, and gap analysis
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Diversity & Inclusion: Model an inclusive environment for employees and clients, aligned to company D&I goals.
Manager of Process & Data: Demonstrate deep process knowledge, operational excellence and innovation through a focus on simplicity, data-based decision making and continuous improvement.
Enterprise Advocate: Communicate enterprise decisions, purpose and results, and connect to team strategy, priorities and contributions.
Risk Manager: Ensure proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
People Manager & Coach: Provide inspection, coaching and feedback to motivate, differentiate and improve performance.
Financial Steward: Actively manage expenses and budgets in alignment with objectives, making sound financial decisions.
Enterprise Talent Leader: Assess talent and build bench strength for roles across the organization.
Driver of Business Outcomes: Deliver results by effectively prioritizing, inspecting and appropriately delegating team work.
Required Qualifications:
- 10 years prior experience managing process improvements, driving transformational change, or managing/building customer-facing solutions
- Strategic development of solutions and processes that tie directly to results (KPIs)
- Self-motivated problem solver, ability to independently identify areas for improvement and implement the required solutions
- Display exceptional presentation and communication skills; excel at delivering clear and concise messages that resonate with all audiences
- Ability to influence partners and drive change across a complex, matrixed organization
- Work well under pressure and know how to juggle multiple priorities in a fast-paced and continually-changing environment
- Passion for delivering benefits to customers and driving exceptional results
Desired Qualifications :
- Previous experience driving the execution of projects involving technical topics (technology platforms, analytics)
- Experience with Agile development methodologies, user-centered design, and lean project processes
- Ability to facilitate workshops, keeping participants engaged, attaining outcomes and tracking deliverables
Skills:
Decision Making
Agile
Process Improvement
Drive Change
Strategic Development
Problem Solver
Verbal and Written Communication
Leadership
Influence
Management
Minimum Education Requirement : Bachelor's degree or equivalent work experience
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544), US - RI - Lincoln - 670 George Washington Hwy (RI1541)
Pay and benefits information
Pay range
$180,500.00 - $272,500.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Consumer Product Strategic Analyst III - Fraud Strategic Enablement
Richmond, Virginia;Plano, Texas; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Farmington Hills, Michigan; Kennesaw, Georgia; Phoenix, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.
Fraud Strategic Enablement team is dedicated to developing the strategic vision, policy and roadmap to support Fraud Prevention & Detection at Bank of America. We are developing next-generation capabilities to mitigate emerging threats and enable an amazing client experience. We are looking for an innovative, strategic thought leader to join our team in ensuring client success through client protection.
This role will act as the Manager and Business Strategy support for transformation initiatives. This is a key strategic role and will be in the heart of the company's fraud and digital transformation agenda. This manager will be accountable for driving development and execution of the fraud program strategy and strategic roadmap. They will also play the central role in bringing that vision to life, identifying improvement opportunities, and developing the ongoing monitoring and oversight of authentication performance.
Responsibilities:
Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs
Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
Leads coordination of the production of product performance reports and updates for senior management
Partner across organizational lines to lead the development, alignment, planning and execution of fraud strategy and strategic roadmap.
Evaluate fraud marketplace innovation, insights from data & analytics, industry forums, and business partners to identify and drive new ideas on improving customer experience, operational efficiency & readiness, and reducing fraud risk.
Develop compelling vision and data driven business cases for transformation initiatives. Lead efforts to prioritize investments in strategic fraud capabilities.
Participate in cross-functional teams to solve complex, high impact business problems.
Ensure the execution and delivery of strategic initiatives is aligned to our Fraud Strategic Enablement product strategy.
Review and advise on proposed policy and process changes (in line with broader enterprise and channel governance processes).
Support the management of the integrated scorecard to monitor performance and stability of the program and capabilities. Analyze performance to identify and address emerging trends.
Creates an inclusive and healthy working environment, ensuring engagements on strategic initiatives is robust, active, and relevant.
Leads fraud risk and impact assessment of new products, initiatives, and functionality.
Design end-to-end fraud defense/controls for new consumer and small business banking products
Act as the Fraud Risk Champion and approve fraud controls for major new initiatives and processes.
This position is not eligible for sponsorship.
Required Qualifications
BS/BA
Proven track record of being able to drive projects from idea to execution
Strong strategic thinking and problem-solving skills (ability to frame a complex problem, evaluate options, and develop a plan to address)
Ability to work across organizational lines to drive results
Ability to influence effectively at executive levels
Developing policy and/or technology requirements for initiatives
Strong PowerPoint and Excel
Excellent communication skills
Desired Qualifications:
Fraud, or other related risk fields experience
Leading strategy or initiative development in a digital context (product development, etc.) experience
Strategy development or consulting experience
Financial/Banking experience
Skills:
Business Analytics
Business Intelligence
Data Quality Management
Fraud Management
Monitoring, Surveillance, and Testing
Collaboration
Data Visualization
Oral Communications
Problem Solving
Written Communications
Analytical Thinking
Critical Thinking
Data and Trend Analysis
Innovative Thinking
Research
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)
Pay and benefits information
Pay range
$79,700.00 - $118,900.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Commercial Support Specialist -KYC/AML
San Francisco, California;New York, New York; Seattle, Washington; Chicago, Illinois; Atlanta, Georgia; Dallas, Texas; Boston, Massachusetts
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for serving as the Customer Due Diligence (CDD) and Compliance Risk partner for relationship management teams in the management of their portfolio. Key responsibilities include managing the CDD processes, ensuring timely and accurate compliance to policy and regulatory requirements related to Anti-Money Laundering (AML) and Know-Your-Customer (KYC) activities. Job expectations include executing AML/KYC onboarding, periodic review of US and non-US KYC records ensuring they meet current standards, remediation projects, audit issues, and national and regional initiatives.
Responsibilities:
Owns and manages the Anti-Money Laundering (AML) and Know-Your-Customer (KYC) process for relationship management teams
Engages with prospects and current clients to accurately review AML/KYC information in order to facilitate legal entity onboarding, KYC record expansions and maintenance activities, per bank policy standards
Maintains and manages current portfolio of periodic reviews/refreshes for US and non-US entities, ensuring that client documents and supplemental information are received in a timely manner, reviewed for accuracy, and meet policy standards in order to complete the review/refresh on time
Maintains a high level of organization, data management, and time management skills to continuously move onboarding, expansions and periodic review/refresh activities, audit, and/or remediation efforts forward.
Adheres to bank privacy policies in securing Non-Public Personal Information (NPPI) obtained as part of AML/KYC activities
Provides recommendations for business to create and nurture client relationships with relationship management teams to plan for new client onboarding and complex periodic review/refreshes
Required Skills:
- Undergraduate Degree preferred
- Experience with AML/KYC due diligence process including appropriate identification and escalation of risks
- Strong aptitude for strategic and critical thinking with the ability to connect analytical work to the client needs and strategic objectives; client focused
- Strong business and financial acumen; familiarity with Global Commercial Banking a plus
- Proven organizational skills and ability to execute tasks and projects independently
- Efficiently able to meet deadlines while balancing competing demands of multiple internal partners
- Must demonstrate strong interpersonal, collaboration and communication skills.
- Proficiency with Microsoft programs including Word, Excel, PowerPoint, SharePoint and Outlook; advanced Excel skills a plus.
- Client-facing and Tableau experience preferred.
Desired Skills:
- CAMs Certified
Skills:
Data Collection and Entry
Data Privacy and Protection
Interpret Relevant Laws, Rules, and Regulations
Prioritization
Written Communications
Adaptability
Attention to Detail
Collaboration
Policies, Procedures, and Guidelines
Relationship Building
Client Experience Branding
Fraud Management
Process Management
Risk Management
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC.
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - CA - San Francisco - 555 California St - Bofa Center - 555 California (CA5705), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100), US - WA - Seattle - 401 Union St - Rainier Square (WA1510)
Pay and benefits information
Pay range
$32.70 - $43.17 hourly pay, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Client Quantitative Analyst I - Consumer Anti-Money Laundering
Charlotte, North Carolina;Plano, Texas; Richmond, Virginia; New York, New York; Boston, Massachusetts; Chicago, Illinois; Farmington Hills, Michigan; Kennesaw, Georgia; Phoenix, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for supporting analytical work efforts for various projects within a Line of Business or business discipline. Key responsibilities include leveraging databases to acquire client and performance data, transforming extracted data into meaningful insights and trends, and delivering those insights to leaders to make complex business decisions. Job expectations include working with business partners to understand, coordinate, and deliver agreed upon priorities while communicating complex data outputs and delivering the appropriate summary and data required.
The Client Quantitative Analyst position is within the Client Protection organization supporting functions, including Fraud Prevention and Detection, Anti-Money Laundering (AML), Sanctions and Screening Compliance. A quantitative mind, natural curiosity and a desire to challenge the status quo while keeping an eye toward the big picture are key requirements.
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. You will interact with a wide variety of stakeholders in Client Protection and you will be expected to:
Effectively communicate quantitative concepts to both technical and non-technical stakeholders
Apply a creative and innovative mindset to solve complex problems
As a Client Quantitative Analyst in Client Protection, your main responsibilities will involve:
Applying quantitative methods to further analytical capabilities that support Consumer Banking's BSA/AML compliance programs
Maintaining and continuously enhancing these capabilities over time to respond to the changing nature of risks, economic conditions and evolving client behavior
Clearly documenting and effectively communicating quantitative methods as part of ongoing engagement with key stakeholders, including the lines of business, risk managers, and technology
Independently conducting quantitative analytics and developing new innovative analytic processes when needed
Responsibilities:
Supports the extraction of data using a variety of a programming languages, such as SQL, SAS, Python, or Spark/Scala, and applies knowledge of relational and non-relational database systems housed on both on-premise and off-premise (hybrid) platforms
Connects provisioned data across multiple sources and performs necessary transformations utilizing both technical, business, and process knowledge to transform data into meaningful values and insights
Performs quantitative techniques and analysis on customer, transaction, and performance data with the guidance from other analysts and supervisors, based on questions provided by business partners, and provides actionable insights for business partners to make informed decisions.
Follows requirements developed by other analysts and supervisors to perform required research, analytics, and exploration on appropriate and accurate data sources to provide appropriate deliverables
Communicates complex subjects in a simple and engaging manner to non-technical and technical business partners using software such as Power Point, Word, Excel, and Tableau
Assists with conducting quality comparison checks on analysis output and escalates data inconsistencies, gaps, or issues to leadership
Follows quality workflow process and documentation requirements to adhere to standards and provide business continuity
Required Qualifications:
2+ years of experience in applied data science, quantitative research or related role including projects
Strong programming skills e.g. Python, SAS, SQL or other languages
Strong analytical and problem-solving skills
Experience extracting and merging data from different database environments, including Hadoop
Ability to manipulate data from structured and unstructured sources
Ability to work effectively in a fast-paced high-consequence environment
Desired Qualifications:
Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
Masters or Bachelors degree in quantitative field such as Data Science, Economics, Engineering, Finance, Statistics, Mathematics or Physics
Strong technical writing, communication and presentation skills and ability to effectively communicate quantitative topics with non-technical audiences
Effective at prioritization/time and project management
Broad understanding of financial products and experience supporting highly regulated initiatives in a large complex financial institution
Knowledge of statistical sampling, optimization, machine learning, predictive modeling, and artificial intelligence techniques
Skills:
Business Analytics
Data Mining
Data and Trend Analysis
Analytical Thinking
Business Intelligence
Data Quality Management
Data Visualization
Application Development
Business Acumen
Continuous Improvement
Innovative Thinking
Quality Assurance
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)
Pay and benefits information
Pay range
$82,200.00 - $117,900.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Consumer Product Strategic Analyst III - Fraud Strategic Enablement
Richmond, Virginia;Plano, Texas; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Farmington Hills, Michigan; Kennesaw, Georgia; Phoenix, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.
Fraud Strategic Enablement team is dedicated to developing the strategic vision, policy and roadmap to support Fraud Prevention & Detection at Bank of America. We are developing next-generation capabilities to mitigate emerging threats and enable an amazing client experience. We are looking for an innovative, strategic thought leader to join our team in ensuring client success through client protection.
This role will act as the Manager and Business Strategy support for transformation initiatives. This is a key strategic role and will be in the heart of the company's fraud and digital transformation agenda. This manager will be accountable for driving development and execution of the fraud program strategy and strategic roadmap. They will also play the central role in bringing that vision to life, identifying improvement opportunities, and developing the ongoing monitoring and oversight of authentication performance.
Responsibilities:
Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs
Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
Leads coordination of the production of product performance reports and updates for senior management
Partner across organizational lines to lead the development, alignment, planning and execution of fraud strategy and strategic roadmap.
Evaluate fraud marketplace innovation, insights from data & analytics, industry forums, and business partners to identify and drive new ideas on improving customer experience, operational efficiency & readiness, and reducing fraud risk.
Develop compelling vision and data driven business cases for transformation initiatives. Lead efforts to prioritize investments in strategic fraud capabilities.
Participate in cross-functional teams to solve complex, high impact business problems.
Ensure the execution and delivery of strategic initiatives is aligned to our Fraud Strategic Enablement product strategy.
Review and advise on proposed policy and process changes (in line with broader enterprise and channel governance processes).
Support the management of the integrated scorecard to monitor performance and stability of the program and capabilities. Analyze performance to identify and address emerging trends.
Creates an inclusive and healthy working environment, ensuring engagements on strategic initiatives is robust, active, and relevant.
Leads fraud risk and impact assessment of new products, initiatives, and functionality.
Design end-to-end fraud defense/controls for new consumer and small business banking products
Act as the Fraud Risk Champion and approve fraud controls for major new initiatives and processes.
This position is not eligible for sponsorship.
Required Qualifications
BS/BA
Proven track record of being able to drive projects from idea to execution
Strong strategic thinking and problem-solving skills (ability to frame a complex problem, evaluate options, and develop a plan to address)
Ability to work across organizational lines to drive results
Ability to influence effectively at executive levels
Developing policy and/or technology requirements for initiatives
Strong PowerPoint and Excel
Excellent communication skills
Desired Qualifications:
Fraud, or other related risk fields experience
Leading strategy or initiative development in a digital context (product development, etc.) experience
Strategy development or consulting experience
Financial/Banking experience
Skills:
Business Analytics
Business Intelligence
Data Quality Management
Fraud Management
Monitoring, Surveillance, and Testing
Collaboration
Data Visualization
Oral Communications
Problem Solving
Written Communications
Analytical Thinking
Critical Thinking
Data and Trend Analysis
Innovative Thinking
Research
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)
Pay and benefits information
Pay range
$79,700.00 - $118,900.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Strategy & Planning Executive
Charlotte, North Carolina;Plano, Texas; Newark, Delaware; Lincoln, Rhode Island; Fort Worth, Texas; New York, New York; Tampa, Florida; Chicago, Illinois; Tampa, Florida; Kennesaw, Georgia; Jacksonville, Florida; Phoenix, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
Defines, establishes, and influences business strategy and strategic initiatives that drive business performance. Drives execution of key strategic initiatives. Leads reporting and analytical efforts to deepen understanding of business economics, client attrition, client profitability, etc. and manages business development process. Executes business/strategic planning process across sub-lines of business including management of strategic reviews by senior leadership. Partners with key stake holders in the design, development, execution and continuous improvement of LOB reporting and dashboards.
At Bank of America, we are investing in programs that improve fraud detection while also improving employee and client experience. We are looking for an experienced strategic leader to help deliver a five-year road map of change that will build fraud resilient products and experiences, simplify our end-to-end platforms, and accelerate detection using data and advanced analytics.
The role requires a strategic mindset, an ability to understand technology development, transformation and change management at scale, a strong customer service mindset and an ability to leverage data to manage transparently, identify risks and drive consistent delivery. The ideal candidate will have a passion for improving both client and employee experience and a background in managing process/ product/ transformational change. This leader will report to the Client Protection Shared Services (CPSS) Executive and partner with CPSS leaders, the Client Protection (CP) leadership team, Data Digital and Marketing, and Global Technology to:
- Function as the key liaison and leader between Client Protection and Client Protection Shared Services to prioritize and drive all change and transformation across CP
- Lead a team of -theme- managers to deliver all tech and non-tech transformation across CP (on time/ on budget/ on benefit); key themes include: Authentication, Sponsored by Others (e.g. digital and product initiatives, Claims, Fraud Investigations, AML, Digital Self-service, Data, etc.)
- Position yourself as a thought leader for all change, sequencing, prioritization and risk management around our change
- Own and manage a single CPSS intake process and infrastructure sequencing all -in year- projects
- Leverage data and analytics to communicate, monitor and sequence all change
- Oversee business case development and benefit tracking (partnering with theme managers, forecasters, LOB SMEs and project execution to ensure all forecasts are accurate and successes or failures are tracked)
- Vendor Management
Responsibilities:
Developing advanced technical documentation for an array of internally- and vendor-developed models ranging from regression to sophisticated techniques including XGB and neural networks
Working closely with developers to understand how the model works and provide effective challenge to not only push back on methodology but also ensure results are accurate
Partnering with technology and model users to schedule deployments and planning ahead for future model installations
Working with independent model risk management, legal and compliance teams to ensure models are fully validated and approved for usage
Producing analytics to ensure early model results look consistent with expectations
Conducting regular model monitoring and sharing performance results and analytical insights with model stakeholders and users
Supporting Bank policy for Artificial Intelligence models and ensuring any risks of using advanced techniques are identified and mitigated
Tracking model changes after deployment and ensure appropriate documentation reflects any adjustments, patches or updates
Driving model performance analytics above and beyond Model Risk Management policy requirements, including granular performance monitoring, early trend detection, root cause analysis, and gap analysis
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Diversity & Inclusion: Model an inclusive environment for employees and clients, aligned to company D&I goals.
Manager of Process & Data: Demonstrate deep process knowledge, operational excellence and innovation through a focus on simplicity, data-based decision making and continuous improvement.
Enterprise Advocate: Communicate enterprise decisions, purpose and results, and connect to team strategy, priorities and contributions.
Risk Manager: Ensure proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
People Manager & Coach: Provide inspection, coaching and feedback to motivate, differentiate and improve performance.
Financial Steward: Actively manage expenses and budgets in alignment with objectives, making sound financial decisions.
Enterprise Talent Leader: Assess talent and build bench strength for roles across the organization.
Driver of Business Outcomes: Deliver results by effectively prioritizing, inspecting and appropriately delegating team work.
Required Qualifications:
- 10 years prior experience managing process improvements, driving transformational change, or managing/building customer-facing solutions
- Strategic development of solutions and processes that tie directly to results (KPIs)
- Self-motivated problem solver, ability to independently identify areas for improvement and implement the required solutions
- Display exceptional presentation and communication skills; excel at delivering clear and concise messages that resonate with all audiences
- Ability to influence partners and drive change across a complex, matrixed organization
- Work well under pressure and know how to juggle multiple priorities in a fast-paced and continually-changing environment
- Passion for delivering benefits to customers and driving exceptional results
Desired Qualifications :
- Previous experience driving the execution of projects involving technical topics (technology platforms, analytics)
- Experience with Agile development methodologies, user-centered design, and lean project processes
- Ability to facilitate workshops, keeping participants engaged, attaining outcomes and tracking deliverables
Skills:
Decision Making
Agile
Process Improvement
Drive Change
Strategic Development
Problem Solver
Verbal and Written Communication
Leadership
Influence
Management
Minimum Education Requirement : Bachelor's degree or equivalent work experience
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544), US - RI - Lincoln - 670 George Washington Hwy (RI1541)
Pay and benefits information
Pay range
$180,500.00 - $272,500.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Strategy & Planning Executive
Charlotte, North Carolina;Plano, Texas; Newark, Delaware; Lincoln, Rhode Island; Fort Worth, Texas; New York, New York; Tampa, Florida; Chicago, Illinois; Tampa, Florida; Kennesaw, Georgia; Jacksonville, Florida; Phoenix, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
Defines, establishes, and influences business strategy and strategic initiatives that drive business performance. Drives execution of key strategic initiatives. Leads reporting and analytical efforts to deepen understanding of business economics, client attrition, client profitability, etc. and manages business development process. Executes business/strategic planning process across sub-lines of business including management of strategic reviews by senior leadership. Partners with key stake holders in the design, development, execution and continuous improvement of LOB reporting and dashboards.
At Bank of America, we are investing in programs that improve fraud detection while also improving employee and client experience. We are looking for an experienced strategic leader to help deliver a five-year road map of change that will build fraud resilient products and experiences, simplify our end-to-end platforms, and accelerate detection using data and advanced analytics.
The role requires a strategic mindset, an ability to understand technology development, transformation and change management at scale, a strong customer service mindset and an ability to leverage data to manage transparently, identify risks and drive consistent delivery. The ideal candidate will have a passion for improving both client and employee experience and a background in managing process/ product/ transformational change. This leader will report to the Client Protection Shared Services (CPSS) Executive and partner with CPSS leaders, the Client Protection (CP) leadership team, Data Digital and Marketing, and Global Technology to:
- Function as the key liaison and leader between Client Protection and Client Protection Shared Services to prioritize and drive all change and transformation across CP
- Lead a team of -theme- managers to deliver all tech and non-tech transformation across CP (on time/ on budget/ on benefit); key themes include: Authentication, Sponsored by Others (e.g. digital and product initiatives, Claims, Fraud Investigations, AML, Digital Self-service, Data, etc.)
- Position yourself as a thought leader for all change, sequencing, prioritization and risk management around our change
- Own and manage a single CPSS intake process and infrastructure sequencing all -in year- projects
- Leverage data and analytics to communicate, monitor and sequence all change
- Oversee business case development and benefit tracking (partnering with theme managers, forecasters, LOB SMEs and project execution to ensure all forecasts are accurate and successes or failures are tracked)
- Vendor Management
Responsibilities:
Developing advanced technical documentation for an array of internally- and vendor-developed models ranging from regression to sophisticated techniques including XGB and neural networks
Working closely with developers to understand how the model works and provide effective challenge to not only push back on methodology but also ensure results are accurate
Partnering with technology and model users to schedule deployments and planning ahead for future model installations
Working with independent model risk management, legal and compliance teams to ensure models are fully validated and approved for usage
Producing analytics to ensure early model results look consistent with expectations
Conducting regular model monitoring and sharing performance results and analytical insights with model stakeholders and users
Supporting Bank policy for Artificial Intelligence models and ensuring any risks of using advanced techniques are identified and mitigated
Tracking model changes after deployment and ensure appropriate documentation reflects any adjustments, patches or updates
Driving model performance analytics above and beyond Model Risk Management policy requirements, including granular performance monitoring, early trend detection, root cause analysis, and gap analysis
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Diversity & Inclusion: Model an inclusive environment for employees and clients, aligned to company D&I goals.
Manager of Process & Data: Demonstrate deep process knowledge, operational excellence and innovation through a focus on simplicity, data-based decision making and continuous improvement.
Enterprise Advocate: Communicate enterprise decisions, purpose and results, and connect to team strategy, priorities and contributions.
Risk Manager: Ensure proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
People Manager & Coach: Provide inspection, coaching and feedback to motivate, differentiate and improve performance.
Financial Steward: Actively manage expenses and budgets in alignment with objectives, making sound financial decisions.
Enterprise Talent Leader: Assess talent and build bench strength for roles across the organization.
Driver of Business Outcomes: Deliver results by effectively prioritizing, inspecting and appropriately delegating team work.
Required Qualifications:
- 10 years prior experience managing process improvements, driving transformational change, or managing/building customer-facing solutions
- Strategic development of solutions and processes that tie directly to results (KPIs)
- Self-motivated problem solver, ability to independently identify areas for improvement and implement the required solutions
- Display exceptional presentation and communication skills; excel at delivering clear and concise messages that resonate with all audiences
- Ability to influence partners and drive change across a complex, matrixed organization
- Work well under pressure and know how to juggle multiple priorities in a fast-paced and continually-changing environment
- Passion for delivering benefits to customers and driving exceptional results
Desired Qualifications :
- Previous experience driving the execution of projects involving technical topics (technology platforms, analytics)
- Experience with Agile development methodologies, user-centered design, and lean project processes
- Ability to facilitate workshops, keeping participants engaged, attaining outcomes and tracking deliverables
Skills:
Decision Making
Agile
Process Improvement
Drive Change
Strategic Development
Problem Solver
Verbal and Written Communication
Leadership
Influence
Management
Minimum Education Requirement : Bachelor's degree or equivalent work experience
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544), US - RI - Lincoln - 670 George Washington Hwy (RI1541)
Pay and benefits information
Pay range
$180,500.00 - $272,500.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Senior Information Security Architect
Chicago, Illinois;Washington, District of Columbia; Denver, Colorado
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
The Senior Information Security Architect will be a member of the Business Information Security Officer's (BISO) - Secure Solutions Design team and work closely with the line of business technical and project teams to deliver strategic projects.
The role participates and guides the development of a system architectures and conducts security and business information flow studies. Provides integrated systems reviews and recommends new or different technologies that will enhance current system security and support overall corporate and business goals. Conduct system architecture security studies of new and existing IT systems to ensure systems operate within Bank of America's security policies. Recommends design components to secure the system and align with Global Information Security policies and risk tolerance. Interfaces with vendors, consultants, and senior technologists to support the business indicatives and goals.
Serves as a fully seasoned/proficient technical security resource; accountability is for technical and security knowledge and capabilities as a team member or as an individual contributor. Will not have direct reports but will influence and direct activities of a team related to special initiatives or operations. Typically 7 or more years of Information Security and IT experience
Required Skills:
Expertise in creation and review of technical diagrams of infrastructure and data flow diagram using Visio.
Expertise in creation of threat models using STRIDE methodology using Microsoft Threat Modeling Tool or comparable tools.
Experience with various enterprise technology domains such as cloud (Azure, AWS, GCP), networking, cryptography, identity and access management, and virtualization and containers.
Capable of creating documentation to articulate the results of the system architecture security studies.
Ability to educate teams on Global Information Security policies and the risks of non-compliance.
Strong communications, writing, and presentation skills
Desired Skills:
Industry recognized Information Security certifications - CISSP, CISM, CRISC, CISA, CCSP, CCSK or any other well recognized vendor specific certifications
Experience in using other similar threat modeling tools and methodologies.
This job will be open and accepting applications for a minimum of seven days from the date it was posted.
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - CO - Denver - 1144 15th St (CO9926), US - DC - Washington - 1800 K St NW - 1800 K Street NW (DC1842)
Pay and benefits information
Pay range
$135,600.00 - $202,000.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Client Quantitative Analyst I - Consumer Anti-Money Laundering
Charlotte, North Carolina;Plano, Texas; Richmond, Virginia; New York, New York; Boston, Massachusetts; Chicago, Illinois; Farmington Hills, Michigan; Kennesaw, Georgia; Phoenix, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for supporting analytical work efforts for various projects within a Line of Business or business discipline. Key responsibilities include leveraging databases to acquire client and performance data, transforming extracted data into meaningful insights and trends, and delivering those insights to leaders to make complex business decisions. Job expectations include working with business partners to understand, coordinate, and deliver agreed upon priorities while communicating complex data outputs and delivering the appropriate summary and data required.
The Client Quantitative Analyst position is within the Client Protection organization supporting functions, including Fraud Prevention and Detection, Anti-Money Laundering (AML), Sanctions and Screening Compliance. A quantitative mind, natural curiosity and a desire to challenge the status quo while keeping an eye toward the big picture are key requirements.
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. You will interact with a wide variety of stakeholders in Client Protection and you will be expected to:
Effectively communicate quantitative concepts to both technical and non-technical stakeholders
Apply a creative and innovative mindset to solve complex problems
As a Client Quantitative Analyst in Client Protection, your main responsibilities will involve:
Applying quantitative methods to further analytical capabilities that support Consumer Banking's BSA/AML compliance programs
Maintaining and continuously enhancing these capabilities over time to respond to the changing nature of risks, economic conditions and evolving client behavior
Clearly documenting and effectively communicating quantitative methods as part of ongoing engagement with key stakeholders, including the lines of business, risk managers, and technology
Independently conducting quantitative analytics and developing new innovative analytic processes when needed
Responsibilities:
Supports the extraction of data using a variety of a programming languages, such as SQL, SAS, Python, or Spark/Scala, and applies knowledge of relational and non-relational database systems housed on both on-premise and off-premise (hybrid) platforms
Connects provisioned data across multiple sources and performs necessary transformations utilizing both technical, business, and process knowledge to transform data into meaningful values and insights
Performs quantitative techniques and analysis on customer, transaction, and performance data with the guidance from other analysts and supervisors, based on questions provided by business partners, and provides actionable insights for business partners to make informed decisions.
Follows requirements developed by other analysts and supervisors to perform required research, analytics, and exploration on appropriate and accurate data sources to provide appropriate deliverables
Communicates complex subjects in a simple and engaging manner to non-technical and technical business partners using software such as Power Point, Word, Excel, and Tableau
Assists with conducting quality comparison checks on analysis output and escalates data inconsistencies, gaps, or issues to leadership
Follows quality workflow process and documentation requirements to adhere to standards and provide business continuity
Required Qualifications:
2+ years of experience in applied data science, quantitative research or related role including projects
Strong programming skills e.g. Python, SAS, SQL or other languages
Strong analytical and problem-solving skills
Experience extracting and merging data from different database environments, including Hadoop
Ability to manipulate data from structured and unstructured sources
Ability to work effectively in a fast-paced high-consequence environment
Desired Qualifications:
Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
Masters or Bachelors degree in quantitative field such as Data Science, Economics, Engineering, Finance, Statistics, Mathematics or Physics
Strong technical writing, communication and presentation skills and ability to effectively communicate quantitative topics with non-technical audiences
Effective at prioritization/time and project management
Broad understanding of financial products and experience supporting highly regulated initiatives in a large complex financial institution
Knowledge of statistical sampling, optimization, machine learning, predictive modeling, and artificial intelligence techniques
Skills:
Business Analytics
Data Mining
Data and Trend Analysis
Analytical Thinking
Business Intelligence
Data Quality Management
Data Visualization
Application Development
Business Acumen
Continuous Improvement
Innovative Thinking
Quality Assurance
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)
Pay and benefits information
Pay range
$82,200.00 - $117,900.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Consumer Product Strategic Analyst III - Fraud Strategic Enablement
Richmond, Virginia;Plano, Texas; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Farmington Hills, Michigan; Kennesaw, Georgia; Phoenix, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.
Fraud Strategic Enablement team is dedicated to developing the strategic vision, policy and roadmap to support Fraud Prevention & Detection at Bank of America. We are developing next-generation capabilities to mitigate emerging threats and enable an amazing client experience. We are looking for an innovative, strategic thought leader to join our team in ensuring client success through client protection.
This role will act as the Manager and Business Strategy support for transformation initiatives. This is a key strategic role and will be in the heart of the company's fraud and digital transformation agenda. This manager will be accountable for driving development and execution of the fraud program strategy and strategic roadmap. They will also play the central role in bringing that vision to life, identifying improvement opportunities, and developing the ongoing monitoring and oversight of authentication performance.
Responsibilities:
Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs
Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
Leads coordination of the production of product performance reports and updates for senior management
Partner across organizational lines to lead the development, alignment, planning and execution of fraud strategy and strategic roadmap.
Evaluate fraud marketplace innovation, insights from data & analytics, industry forums, and business partners to identify and drive new ideas on improving customer experience, operational efficiency & readiness, and reducing fraud risk.
Develop compelling vision and data driven business cases for transformation initiatives. Lead efforts to prioritize investments in strategic fraud capabilities.
Participate in cross-functional teams to solve complex, high impact business problems.
Ensure the execution and delivery of strategic initiatives is aligned to our Fraud Strategic Enablement product strategy.
Review and advise on proposed policy and process changes (in line with broader enterprise and channel governance processes).
Support the management of the integrated scorecard to monitor performance and stability of the program and capabilities. Analyze performance to identify and address emerging trends.
Creates an inclusive and healthy working environment, ensuring engagements on strategic initiatives is robust, active, and relevant.
Leads fraud risk and impact assessment of new products, initiatives, and functionality.
Design end-to-end fraud defense/controls for new consumer and small business banking products
Act as the Fraud Risk Champion and approve fraud controls for major new initiatives and processes.
This position is not eligible for sponsorship.
Required Qualifications
BS/BA
Proven track record of being able to drive projects from idea to execution
Strong strategic thinking and problem-solving skills (ability to frame a complex problem, evaluate options, and develop a plan to address)
Ability to work across organizational lines to drive results
Ability to influence effectively at executive levels
Developing policy and/or technology requirements for initiatives
Strong PowerPoint and Excel
Excellent communication skills
Desired Qualifications:
Fraud, or other related risk fields experience
Leading strategy or initiative development in a digital context (product development, etc.) experience
Strategy development or consulting experience
Financial/Banking experience
Skills:
Business Analytics
Business Intelligence
Data Quality Management
Fraud Management
Monitoring, Surveillance, and Testing
Collaboration
Data Visualization
Oral Communications
Problem Solving
Written Communications
Analytical Thinking
Critical Thinking
Data and Trend Analysis
Innovative Thinking
Research
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)
Pay and benefits information
Pay range
$79,700.00 - $118,900.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Strategy & Planning Executive
Charlotte, North Carolina;Plano, Texas; Newark, Delaware; Lincoln, Rhode Island; Fort Worth, Texas; New York, New York; Tampa, Florida; Chicago, Illinois; Tampa, Florida; Kennesaw, Georgia; Jacksonville, Florida; Phoenix, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
Defines, establishes, and influences business strategy and strategic initiatives that drive business performance. Drives execution of key strategic initiatives. Leads reporting and analytical efforts to deepen understanding of business economics, client attrition, client profitability, etc. and manages business development process. Executes business/strategic planning process across sub-lines of business including management of strategic reviews by senior leadership. Partners with key stake holders in the design, development, execution and continuous improvement of LOB reporting and dashboards.
At Bank of America, we are investing in programs that improve fraud detection while also improving employee and client experience. We are looking for an experienced strategic leader to help deliver a five-year road map of change that will build fraud resilient products and experiences, simplify our end-to-end platforms, and accelerate detection using data and advanced analytics.
The role requires a strategic mindset, an ability to understand technology development, transformation and change management at scale, a strong customer service mindset and an ability to leverage data to manage transparently, identify risks and drive consistent delivery. The ideal candidate will have a passion for improving both client and employee experience and a background in managing process/ product/ transformational change. This leader will report to the Client Protection Shared Services (CPSS) Executive and partner with CPSS leaders, the Client Protection (CP) leadership team, Data Digital and Marketing, and Global Technology to:
- Function as the key liaison and leader between Client Protection and Client Protection Shared Services to prioritize and drive all change and transformation across CP
- Lead a team of -theme- managers to deliver all tech and non-tech transformation across CP (on time/ on budget/ on benefit); key themes include: Authentication, Sponsored by Others (e.g. digital and product initiatives, Claims, Fraud Investigations, AML, Digital Self-service, Data, etc.)
- Position yourself as a thought leader for all change, sequencing, prioritization and risk management around our change
- Own and manage a single CPSS intake process and infrastructure sequencing all -in year- projects
- Leverage data and analytics to communicate, monitor and sequence all change
- Oversee business case development and benefit tracking (partnering with theme managers, forecasters, LOB SMEs and project execution to ensure all forecasts are accurate and successes or failures are tracked)
- Vendor Management
Responsibilities:
Developing advanced technical documentation for an array of internally- and vendor-developed models ranging from regression to sophisticated techniques including XGB and neural networks
Working closely with developers to understand how the model works and provide effective challenge to not only push back on methodology but also ensure results are accurate
Partnering with technology and model users to schedule deployments and planning ahead for future model installations
Working with independent model risk management, legal and compliance teams to ensure models are fully validated and approved for usage
Producing analytics to ensure early model results look consistent with expectations
Conducting regular model monitoring and sharing performance results and analytical insights with model stakeholders and users
Supporting Bank policy for Artificial Intelligence models and ensuring any risks of using advanced techniques are identified and mitigated
Tracking model changes after deployment and ensure appropriate documentation reflects any adjustments, patches or updates
Driving model performance analytics above and beyond Model Risk Management policy requirements, including granular performance monitoring, early trend detection, root cause analysis, and gap analysis
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Diversity & Inclusion: Model an inclusive environment for employees and clients, aligned to company D&I goals.
Manager of Process & Data: Demonstrate deep process knowledge, operational excellence and innovation through a focus on simplicity, data-based decision making and continuous improvement.
Enterprise Advocate: Communicate enterprise decisions, purpose and results, and connect to team strategy, priorities and contributions.
Risk Manager: Ensure proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
People Manager & Coach: Provide inspection, coaching and feedback to motivate, differentiate and improve performance.
Financial Steward: Actively manage expenses and budgets in alignment with objectives, making sound financial decisions.
Enterprise Talent Leader: Assess talent and build bench strength for roles across the organization.
Driver of Business Outcomes: Deliver results by effectively prioritizing, inspecting and appropriately delegating team work.
Required Qualifications:
- 10 years prior experience managing process improvements, driving transformational change, or managing/building customer-facing solutions
- Strategic development of solutions and processes that tie directly to results (KPIs)
- Self-motivated problem solver, ability to independently identify areas for improvement and implement the required solutions
- Display exceptional presentation and communication skills; excel at delivering clear and concise messages that resonate with all audiences
- Ability to influence partners and drive change across a complex, matrixed organization
- Work well under pressure and know how to juggle multiple priorities in a fast-paced and continually-changing environment
- Passion for delivering benefits to customers and driving exceptional results
Desired Qualifications :
- Previous experience driving the execution of projects involving technical topics (technology platforms, analytics)
- Experience with Agile development methodologies, user-centered design, and lean project processes
- Ability to facilitate workshops, keeping participants engaged, attaining outcomes and tracking deliverables
Skills:
Decision Making
Agile
Process Improvement
Drive Change
Strategic Development
Problem Solver
Verbal and Written Communication
Leadership
Influence
Management
Minimum Education Requirement : Bachelor's degree or equivalent work experience
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544), US - RI - Lincoln - 670 George Washington Hwy (RI1541)
Pay and benefits information
Pay range
$180,500.00 - $272,500.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Business Control Manager
Charlotte, North Carolina;Richmond, Virginia; Plano, Texas; Addison, Texas; Pennington, New Jersey
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.
Responsibilities:
Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
Performs monitoring and testing of controls, identifying issues and control improvements for remediation
Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
Manages the performance and productivity of team members that conduct quality inspection reviews
Ensures timely execution of QA activities including control execution, case management, and results reporting
Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting
Skills:
Controls Management
Oral Communications
Risk Management
Stakeholder Management
Strategy Planning and Development
Continuous Improvement
Drives Engagement
Influence
Strategic Thinking
Talent Development
Data and Trend Analysis
Decision Making
Monitoring, Surveillance, and Testing
Problem Solving
Quality Assurance
Required Qualifications:
5+ years of Crisis Management, Business Continuity, Project Management, or related experience
Results oriented, independently driven, self-motivator who works well in a collaborative team environment
Intuitive business continuity planning knowledge with the ability to recognize and understand the downstream impacts of change to other areas (i.e. testing, metrics, controls, response, etc.)
Strategic, critical thinker but pays close attention to detail - ability to translate high level goals into executable objectives
Bachelor's Degree or equivalent work experience
Desired Qualifications:
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Financial Solutions Advisor- Consumer Investments- Greater Bay Region
Los Altos, California;Napa, California; Greenbrae, California; Rohnert Park, California; San Francisco, California; Salinas, California; San Jose, California; San Mateo, California; Santa Cruz, California; Redwood City, California; San Jose, California; San Francisco, California; Milpitas, California; Cupertino, California; Palo Alto, California; Santa Clara, California
Job Description:
*Please Note that this requisition contains multiple locations but there is not an immediate opening for every location listed*
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for providing comprehensive advice and customized solutions to clients to help them achieve their financial goals. Key responsibilities include triaging client leads, making referrals to business partners based on client needs and asset thresholds, meeting with clients to review financial and investment goals, building a financial plan, and recommending brokerage products. Job expectations include applying and expanding knowledge by completing required licenses and trainings. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination.
Responsibilities:
Works with clients to plan their short and long-term financial goals by building a financial plan with brokerage products, including stocks, bonds, mutual funds, annuities, and banking and money managed solutions
Recommends banking and investments strategies that align with client financial goals and needs
Triages client requests and makes referrals to appropriate internal service providers based on client needs and asset thresholds
Mitigates and controls risk as part of daily activities
Identifies and engages potential new clients through referrals or financial center clientele
Provides coaching and feedback to referral partners based on knowledge of client needs and potential product services recommended
Required Qualifications :
Currently holds Series 7 & 66 (63 & 65 in lieu of 66) licenses. If you do not currently hold the 66 but have either a 63 or 65, an offer can be extended with the condition that a passing score is received for the missing series within 60 days.
Has at least one year experience in the investments industry, including investment training and in-depth knowledge of investment products and services.
Has at least one year experience working in the financial service industry and/or a sales environment where goals were met or exceeded.
Sets and accomplishes goals, achieving whatever you put your mind to.
Builds and nurtures strong relationships.
Collaborates effectively with others to get things done.
Communicates effectively and confidently and is comfortable engaging all clients.
Manages goals, navigates complexity, prioritizes tasks and executes in a fast-paced environment.
Likes to learn, adapts to new information and seeks the right solutions for clients.
Efficiently manages your time and capacity.
Is thorough and thoughtful in incorporating relevant regulatory due diligence into daily activities and long-term strategies for clients.
Desired Qualifications :
Strong computer skills with an ability to multitask in a demanding environment.
At least three years' experience working in the financial service industry and/or a sales environment where goals were met or exceeded.
Achieved additional professional designations such as Certified Financial Planner (CFP) and/or Chartered Retirement Planning Counselor (CRPC).
Obtained your insurance licenses.
Skills:
Account Management
Advisory
Client Experience Branding
Customer and Client Focus
Oral Communications
Active Listening
Attention to Detail
Client Solutions Advisory
Issue Management
Pipeline Management
Causation Analysis
Client Management
Policies, Procedures, and Guidelines
Risk Management
Written Communications
*Please Note that this requisition contains multiple locations but there is not an immediate opening for every location listed*
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - CA - Cupertino - 20563 Stevens Creek Blvd (CA3143), US - CA - Greenbrae - 50 Bon Air CTR - GREENBRAE BC (CA4185), US - CA - Los Altos - 227 S San Antonio Rd - HAWTHORNE-SAN ANTONIO BC (CA4173), US - CA - Milpitas - 20 Ranch Dr - McCarthy Ranch (CA3199), US - CA - Napa - 2 Financial Plz - NORTH NAPA BC (CA3168), US - CA - Palo Alto - 530 Lytton Ave - PALO ALTO MAIN OFFICE (CA5106), US - CA - Redwood City - 1875 Virginia Ave - WOODSIDE PLAZA (CA5154), US - CA - Rohnert Park - 6545 Hunter Dr - ROHNERT PARK BC (CA3166), US - CA - Salinas - 800 Northridge Shopping Ctr - NORTH SALINAS BC (CA2126), US - CA - San Francisco - 2485 San Bruno Ave - Portola District (CA5128), US - CA - San Francisco - 315 Montgomery St - 315 Montgomery (CA5704), US - CA - San Jose - 4075 EVERGREEN VILLAGE SQ (CA3202), US - CA - San Jose - 6490 Camden Ave - ALMADEN VALLEY BC (CA3163), US - CA - San Mateo - 300 S El Camino Real - Ap Giannini (CA5155), US - CA - Santa Clara - 485 El Camino Real - SANTA CLARA MAIN OFFICE (CA4207), US - CA - Santa Cruz - 104 River St - SANTA CRUZ MAIN OFFICE (CA2119)
Pay and benefits information
Pay range
$70,000.00 - $80,000.00 annualized salary, offers to be determined based on experience, education and skill set.
Formulaic incentive eligible
This role is eligible to participate in a formulaic incentive plan. Employees are eligible for incentives as detailed by the specific line of business incentive plan provisions. Formulaic plans may be comprised of monthly, quarterly and/or annual incentive opportunities. Incentives are earned based on the employee's performance against defined metrics.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Senior Information Security Architect
Chicago, Illinois;Washington, District of Columbia; Denver, Colorado
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
The Senior Information Security Architect will be a member of the Business Information Security Officer's (BISO) - Secure Solutions Design team and work closely with the line of business technical and project teams to deliver strategic projects.
The role participates and guides the development of a system architectures and conducts security and business information flow studies. Provides integrated systems reviews and recommends new or different technologies that will enhance current system security and support overall corporate and business goals. Conduct system architecture security studies of new and existing IT systems to ensure systems operate within Bank of America's security policies. Recommends design components to secure the system and align with Global Information Security policies and risk tolerance. Interfaces with vendors, consultants, and senior technologists to support the business indicatives and goals.
Serves as a fully seasoned/proficient technical security resource; accountability is for technical and security knowledge and capabilities as a team member or as an individual contributor. Will not have direct reports but will influence and direct activities of a team related to special initiatives or operations. Typically 7 or more years of Information Security and IT experience
Required Skills:
Expertise in creation and review of technical diagrams of infrastructure and data flow diagram using Visio.
Expertise in creation of threat models using STRIDE methodology using Microsoft Threat Modeling Tool or comparable tools.
Experience with various enterprise technology domains such as cloud (Azure, AWS, GCP), networking, cryptography, identity and access management, and virtualization and containers.
Capable of creating documentation to articulate the results of the system architecture security studies.
Ability to educate teams on Global Information Security policies and the risks of non-compliance.
Strong communications, writing, and presentation skills
Desired Skills:
Industry recognized Information Security certifications - CISSP, CISM, CRISC, CISA, CCSP, CCSK or any other well recognized vendor specific certifications
Experience in using other similar threat modeling tools and methodologies.
This job will be open and accepting applications for a minimum of seven days from the date it was posted.
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - CO - Denver - 1144 15th St (CO9926), US - DC - Washington - 1800 K St NW - 1800 K Street NW (DC1842)
Pay and benefits information
Pay range
$135,600.00 - $202,000.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Audit Supervisor
Charlotte, North Carolina;Stamford, Connecticut; Atlanta, Georgia; East Hartford, Connecticut; Providence, Rhode Island; Wilmington, Delaware
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for independently performing test work during highly complex audit activities for Lines of Business (LOBs). Key responsibilities include independently designing and executing audit tests, assessing issues for business impact and recommending severity ratings, and establishing business partner relationships. Job expectations include evaluating the control environment, fostering an inclusive work environment, applying product, business, and technical expertise, and supporting team members with development.
Responsibilities:
Executes audit strategy for the sound application of risk-based auditing by defining audit scope and audit programs, and leverages automation and innovative methods in a timely and high quality manner
Exercises sound knowledge of product, business, and technical expertise to effectively challenge management to improve the control environment
Assesses impacts to business processes, controls, and strategies to provide recommendations on severity ratings
Provides input on draft audit reports and shares audit results with business leaders
Supports the development of peers and teams through on-the-job-training and fosters an inclusive work environment
Establishes business partner relationships, primarily with line management, to develop business knowledge
Uses innovative tools to complete audit activities more efficiently (e.g., testing)
Required Qualifications
Minimum 5 years Audit or risk control risk/controls background preferably in financial services.
Strong project management skills, proven organizational, coordination and action tracking skills.
Experience in performing end-to-end substantive testing. Understanding of statistical sampling testing approach is a plus.
Ability to plan, execute and evaluate audit test plans within a risk-based audit methodology.
Strong analytical skills. Ability to analyze large amounts of data and turn it into usable information.
Ability to work in a very detailed manner as well as to look broadly across a population and develop connections and themes identifying risk and concerns.
Ability to successfully communicate to influence management and lead change in both strategic and tactical initiatives.
Self-starter, desire to learn able to teach others, positive attitude, exhibits flexibility.
Desired Qualifications
1 - 3 years in a lead auditor / Auditor-in-Charge (AIC) role.
Certified Internal Audit (CIA) certification
Bachelor's degree and/or Advanced degree OR equivalent work experience.
Audit or risk control risk/controls background in financial services
Prior Analytical / Automation Skills (SQL, SAS, Python. Alteryx, Advanced Excel)
Advanced degree or certifications (CIA, CISA etc - CPA Preferred)
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - CT - East Hartford - 101 E River Dr - One Riverview Square (CT2550), US - CT - Stamford - 600 Washington Blvd (CT2561), US - RI - Providence - 1 Financial Plaza (RI1537)
Pay and benefits information
Pay range
$100,000.00 - $125,000.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
AML Platform Risk - Business Control Manager
Jacksonville, Florida;Hunt Valley, Maryland; Lincoln, Rhode Island; Rolling Meadows, Illinois; Chandler, Arizona; Charlotte, North Carolina; New York, New York; Pennington, New Jersey; Jacksonville, Florida
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
This is a Business Control Manager focusing on driving execution of control enhancements within Preferred Banking & Investments. Key focus of this role is to partner with business and support teams for prioritizing, sponsoring and implementing multiple and varied change initiatives driven by regulators, 2nd Line of Defense, Business and Controls. Through identification of control opportunities, formulation of effective solutions, alignment of strategies and execution of the portfolio of initiatives, this high-level individual contributor will drive effective risk management within the Preferred Business.
This role will exercise autonomy and is responsible for delivery and execution of technical solutions to satisfy AML Operational, Business and Financial Crimes requirements.
Responsibilities include:
- Defines program and project requirements, processes and procedures by working closely with key stakeholders.
- Works closely with project sponsors, cross-functional teams, and partners to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives
- Monitors the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators
- Works with other program/project managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution
- Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations.
- Develops project schedules and milestones.
- Participates in the continuous improvement of processes.
- Serves as primary contact to senior leaders and executives for critical change initiatives. Communicates, influences and negotiates to obtain necessary resources or decisions for execution.
- Sets clear and defined responsibilities and accountabilities for key program / project roles.
- Participates in strategic and horizontal activities as directed by leadership and key business partners.
- Proactively identifies and escalates emerging risks to the business.
- Works with high autonomy and independence to lead multiple large - medium scale risk projects that has cross channel impacts.
- Establishes routines to execute and deliver on project tollgates.
- Evaluates project / program performance, proactively identify trends for enhancement and modification.
- Develops and presents project plan summaries for leadership.
Required Qualifications:
- Strong ownership skills to understand need and act quickly.
- Adaptable and flexible to drive change at all levels in the organization.
- Ability to prioritize and juggle multiple priorities to meet performance goals.
- Excellent organization and time management skills, navigates complexity, prioritizes tasks and able to execute.
- Excellent attention to detail, self-motivated and ability to work with a high degree of independence.
- Ability to turn complex ideas into structured and actionable solutions.
- Demonstrated ability to influence and drive change.
- Strong interpersonal skills, including the ability to easily engage others in dialogue, influence without direct authority/control, convey sincere interest in building relationships.
- Proficiency with Microsoft Suites (PowerPoint, Excel) and collaboration platforms (SharePoint, Confluence, etc.).
- 5+ years professional experience in program and project management work including process design (demonstrating and leading large scale cross channel initiatives).
- Thorough understanding and familiarity with change management standards (including but not limited to PPRT, Risk Assessment, Materiality, JIRA).
Desired Qualifications:
- Advanced working knowledge of Anti-Money Laundering (AML) and related policies, procedures, processes and standard.
- Work experience with AML GCOR, audit and risk partners.
- Certified Anti-Money Laundering Specialist (CAMS) or similar technical designations.
- Strong understanding of Retail Banking and Investments business, processes and products.
- Project software / program proficiencies (Microsoft Projects).
Enterprise Job Description:
This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.
Responsibilities:
Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
Performs monitoring and testing of controls, identifying issues and control improvements for remediation
Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
Manages the performance and productivity of team members that conduct quality inspection reviews
Ensures timely execution of QA activities including control execution, case management, and results reporting
Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting
Additional Skills Used:
Controls Management
Oral Communications
Risk Management
Stakeholder Management
Strategy Planning and Development
Continuous Improvement
Drives Engagement
Influence
Strategic Thinking
Talent Development
Data and Trend Analysis
Decision Making
Monitoring, Surveillance, and Testing
Problem Solving
Quality Assurance
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - 1133 Ave Of The Americas - 1133 Ave Of The Americas (NY1533), US - RI - Lincoln - 670 George Washington Hwy (RI1541)
Pay and benefits information
Pay range
$99,800.00 - $156,500.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Money Movement - Distributions Operations Specialist
Jacksonville, Florida;Chandler, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
The Distributions Operations Specialist is responsible for reviewing and processing a variety of complex money movement requests for Bank of America/Merrill clients and providing support to internal financial service advisors and Operations Generalists. Processing includes verbal and/or written transaction requests and employs a high risk and fraud prevention mindset to ensure the security of client accounts and to minimize risk/loss to the company. The specialist role is expected to handle more complex distributions, escalations, client complaints, as well as continued follow up and quality control review.
Required Qualifications:
Proficiency with money movement internal policies and procedures
Strong knowledge of retail and retirement investment products
Problem Solving and Decision Making Skills: Ability to think analytically and effectively manage risk using strong research skills, applying best practices and leveraging past experiences to resolve problems
Professional Demeanor: Demonstrating patience, composure and client service attitude
Service Adeptness: Comprehend and empathize with client needs, devote time and effort to satisfy the client's request
Initiative: Willingness and ability to play an active role in identifying and implementing process improvements as well as a willingness to help others
Strong ownership and resolution skills
Good organizational and time management skills
Desired Qualifications:
Customer Service experience
Operations processing experience
Ability to multi-task
Enterprise Job Description:
This job is responsible for providing quality service and efficient operations support for the assigned areas, internal business partners, and external customers and clients. Key responsibilities include providing clients with accurate information by keeping abreast of procedures and demonstrating the ability to provide complete and concise explanations to inquiries made from all levels of personnel. Job expectations include focusing on more complex processes.
Responsibilities:
Processes transactions according to established procedures and prescribed processes required
Demonstrates operational discipline while handling complex and diverse operational functions
Covers one or more operations functional areas, such as analyses, report generation, opening new accounts, trade processing, payment processing, and data entry
Assists with phone calls, email boxes, and processing queues
Additional Skills Used:
Account Management
Adaptability
Customer and Client Focus
Data Collection and Entry
Process Effectiveness
Active Listening
Continuous Improvement
Customer Service Management
Data Quality Management
Result Orientation
Attention to Detail
Business Operations Management
Business Process Analysis
Critical Thinking
Process Management
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Test Tools and Automation Specialist
Charlotte, North Carolina;Fort Worth, Texas; Jacksonville, Florida; Phoenix, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
The Test Automation team is part of the Data, Infrastructure & Strategic Initiatives organization that provides foundational capabilities for Enterprise Independent Testing (EIT), which is the center of excellence that conducts independent testing globally across the company. EIT has established itself as the enterprise utility to test all end-to-end processes on behalf of Second Line of Defense, Frontline Units (FLUs) and Control Functions (CFs), enabling more efficient and effective testing. EIT is transforming the way testing is built and executed with digital transformation, implementing automation and leveraging cutting edge Artificial Intelligence/Natural Language Processing technologies. EIT carries a portfolio of 8,000+ tests and has a global footprint of testing professionals across the United States, Europe, Asia and Latin America as well as Global Business Services (GBS) associates.
The Test Automation team is responsible for developing Regulatory Risk and Compliance testing Automation and this specialist will be required to understand test requirements and data flows and implement corresponding tests in Python. As part of the implementation, the focus will be on the development of modular, re-usable testing algorithms and leveraging machine learning techniques to enable data driven test population identification.
Role Overview:
As an Automation Specialist, main responsibilities will involve:
Developing testing automation that provide timely, useful, and actionable independent insight on the operational health of Bank of America's processes.
Work closely with process owners in the Front-Line Units and Control Functions (FLUs/CFs) to obtain an understanding of their processes, including underlying data, flows, and controls, and to identify risks to successful execution, so that appropriate testing and monitoring can be developed.
The processes to be assessed span across multiple Products, Regulations and Enterprise Processes. The outputs of the methodologies will be used to drive process improvements and timely detection and reporting of errors.
The role requires being able to document and verbally explain the intuition and details behind the methodologies in a manner that is clear, concise, and consumable for a broad set of audiences that include key stakeholders across the Bank, as well as auditors and regulators.
The Test Tools and Automation specialist will then convert the test requirements into automated tests via Python and SQL. They will also be leveraging machine learning techniques to enable data driven testing approaches.
Enabling automatic test document generation from code
Leverage SDLC/Agile development, understand Coding standards and best practices.
Required Education & Experience:
Bachelor's degrees or above in fields including but not limited to: Data Science, Business Analytics, Business Management, Mathematics, Computer Science, Operations Research, Industrial Engineering or related subjects
2+ years of relevant work experience
Required Skills:
Intellectual Curiosity
Applies critical thinking and connects the dots on how processes relate to one another.
Demonstrates understanding of and passion for the -why-.
Looks around the corner, explores uncharted territories with an -outside-in- perspective.
Life-long learner who not only assertively educates self, but encourages others to learn and grow.
Feels ownership and accountability for delivering high quality work, able to prioritize effectively, adapt, and meet strict deadlines.
Ability to recommend and implement process control improvements.
Executive Interaction & Communication
Strong written, verbal, presentation creation and delivery skills.
Communications are timely, concise, easy to follow and tailored to topic, audience, and competing priorities.
Exercises excellent judgment, discerning appropriate moments to challenge or insert point of view.
Presentations tell a compelling story and influence action.
Asks the next level of questions, applies context to determine direction.
Technical Skills:
Prior Knowledge of Python and SQL
Working knowledge of relational database and familiarity with data analysis/ mining tools, prior exposure to working with large dataset beneficial
Technical Experience in object-oriented or functional software development
Desired Skills:
Experience using large data tooling including Hadoop and S3 as well as Spark and Trino
Experience building unit and integration tests with Pytest
Skills:
Application Development
Automation
DevOps Practices
Production Support
Technical Strategy Development
Agile Practices
Data Mining
Data Visualization
Issue Management
Solution Delivery Process
Quality Assurance
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Senior Test Tools and Automation Lead
Charlotte, North Carolina;Fort Worth, Texas; Jacksonville, Florida; Phoenix, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
The Test Automation team is part of the Data, Infrastructure & Strategic Initiatives organization that provides foundational capabilities for Enterprise Independent Testing (EIT), which is the center of excellence that conducts independent testing globally across the company. EIT has established itself as the enterprise utility to test all end-to-end processes on behalf of Second Line of Defense, Frontline Units (FLUs) and Control Functions (CFs), enabling more efficient and effective testing. EIT is transforming the way testing is built and executed with digital transformation, implementing automation and leveraging cutting edge Artificial Intelligence/Natural Language Processing technologies. EIT carries a portfolio of 8,000+ tests and has a global footprint of testing professionals across the United States, Europe, Asia and Latin America as well as Global Business Services (GBS) associates.
The Test Automation team is responsible for developing Regulatory Risk and Compliance testing Automation. Senior Automation Lead will be required to understand test requirements and data flows for complex process and implement corresponding tests in Python. As part of the implementation, the focus will be on the development of modular, re-usable testing algorithms and leveraging machine learning techniques to enable data driven test population identification.
Role Overview:
As a Senior Automation Lead, main responsibilities will involve:
Developing testing automation that provide timely, useful, and actionable independent insight on the operational health of Bank of America's processes.
Work closely with process owners in the Front-Line Units and Control Functions (FLUs/CFs) to obtain an understanding of their processes, including underlying data, flows, and controls, and to identify risks to successful execution, so that appropriate testing and monitoring can be developed.
The Senior Automation lead will be responsible for documenting the test requirement and convert the test requirements into automated tests via Python and SQL. They will also be leveraging machine learning techniques to enable data driven testing approaches.
Managing oversight of implementation designs and codebase and supervise the work of Automation Specialists, and perform peer review of the code
Designing a utility for migration of codebase from Legacy tooling to Python and leverage SDLC/Agile development, understand Coding standards and best practices.
Working with Process Owners, Data Provides and App managers to understand more complex test cases and create bespoke automation solution
Required Education & Experience:
Bachelor's degrees or above in fields including but not limited to: Data Science, Business Analytics, Business Management, Mathematics, Computer Science, Operations Research, Industrial Engineering or related subjects
5+ years of relevant work experience
Applies critical thinking and connects the dots on how processes relate to one another.
Demonstrates understanding of and passion for the -why-.
Looks around the corner, explores uncharted territories with an -outside-in- perspective.
Life-long learner who not only assertively educates self, but encourages others to learn and grow.
Feels ownership and accountability for delivering high quality work, able to prioritize effectively, adapt, and meet strict deadlines.
Ability to recommend and implement process control improvements.
Strong written, verbal, presentation creation and delivery skills.
Communications are timely, concise, easy to follow and tailored to topic, audience, and competing priorities.
Exercises excellent judgment, discerning appropriate moments to challenge or insert point of view.
Presentations tell a compelling story and influence action.
Asks the next level of questions, applies context to determine direction.
Technical Skills:
Strong Programming skills via Python and SQL and possibly other languages.
Experience with Software Development Lifecycle principles.
Experience building data architecture that is optimized for large dataset retrieval, analysis, storage, cleansing, and transformation.
Experience with different types of testing including unit, integration, regression and performance testing.
Experience using object oriented and functional programming to solve business problems.
Experience in optimizing implementations for performance.
Experience in performing thorough code reviews and guiding junior developers.
Desired Skills
Experience managing large codebases.
Experience automating processes working with various types of data including structured data in relational databases and Hadoop as well as various types of unstructured/semi-structured data (messaging payloads, documents, etc.).
Experience in Bitbucket, GIT, Quartz (internal candidate only), Jenkins, Ansible, SQL, Spark, Hadoop.
Experience automating testing of code.
Experience with container-based applications.
Experience how to build scalable solutions which efficiently use hardware across multiple different platforms.
Experience handling large amounts of data and how to efficiently parallelize calculations using spark and dask.
Skills:
Application Development
Automation
Production Support
Release Management
Scenario Planning and Analysis
Agile Practices
DevOps Practices
Product Management
Solution Delivery Process
Usability Testing
Issue Management
Product Design and Development
Quality Assurance
Solution Design
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Strategy & Planning Executive
Charlotte, North Carolina;Plano, Texas; Newark, Delaware; Lincoln, Rhode Island; Fort Worth, Texas; New York, New York; Tampa, Florida; Chicago, Illinois; Tampa, Florida; Kennesaw, Georgia; Jacksonville, Florida; Phoenix, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
Defines, establishes, and influences business strategy and strategic initiatives that drive business performance. Drives execution of key strategic initiatives. Leads reporting and analytical efforts to deepen understanding of business economics, client attrition, client profitability, etc. and manages business development process. Executes business/strategic planning process across sub-lines of business including management of strategic reviews by senior leadership. Partners with key stake holders in the design, development, execution and continuous improvement of LOB reporting and dashboards.
At Bank of America, we are investing in programs that improve fraud detection while also improving employee and client experience. We are looking for an experienced strategic leader to help deliver a five-year road map of change that will build fraud resilient products and experiences, simplify our end-to-end platforms, and accelerate detection using data and advanced analytics.
The role requires a strategic mindset, an ability to understand technology development, transformation and change management at scale, a strong customer service mindset and an ability to leverage data to manage transparently, identify risks and drive consistent delivery. The ideal candidate will have a passion for improving both client and employee experience and a background in managing process/ product/ transformational change. This leader will report to the Client Protection Shared Services (CPSS) Executive and partner with CPSS leaders, the Client Protection (CP) leadership team, Data Digital and Marketing, and Global Technology to:
- Function as the key liaison and leader between Client Protection and Client Protection Shared Services to prioritize and drive all change and transformation across CP
- Lead a team of -theme- managers to deliver all tech and non-tech transformation across CP (on time/ on budget/ on benefit); key themes include: Authentication, Sponsored by Others (e.g. digital and product initiatives, Claims, Fraud Investigations, AML, Digital Self-service, Data, etc.)
- Position yourself as a thought leader for all change, sequencing, prioritization and risk management around our change
- Own and manage a single CPSS intake process and infrastructure sequencing all -in year- projects
- Leverage data and analytics to communicate, monitor and sequence all change
- Oversee business case development and benefit tracking (partnering with theme managers, forecasters, LOB SMEs and project execution to ensure all forecasts are accurate and successes or failures are tracked)
- Vendor Management
Responsibilities:
Developing advanced technical documentation for an array of internally- and vendor-developed models ranging from regression to sophisticated techniques including XGB and neural networks
Working closely with developers to understand how the model works and provide effective challenge to not only push back on methodology but also ensure results are accurate
Partnering with technology and model users to schedule deployments and planning ahead for future model installations
Working with independent model risk management, legal and compliance teams to ensure models are fully validated and approved for usage
Producing analytics to ensure early model results look consistent with expectations
Conducting regular model monitoring and sharing performance results and analytical insights with model stakeholders and users
Supporting Bank policy for Artificial Intelligence models and ensuring any risks of using advanced techniques are identified and mitigated
Tracking model changes after deployment and ensure appropriate documentation reflects any adjustments, patches or updates
Driving model performance analytics above and beyond Model Risk Management policy requirements, including granular performance monitoring, early trend detection, root cause analysis, and gap analysis
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Diversity & Inclusion: Model an inclusive environment for employees and clients, aligned to company D&I goals.
Manager of Process & Data: Demonstrate deep process knowledge, operational excellence and innovation through a focus on simplicity, data-based decision making and continuous improvement.
Enterprise Advocate: Communicate enterprise decisions, purpose and results, and connect to team strategy, priorities and contributions.
Risk Manager: Ensure proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
People Manager & Coach: Provide inspection, coaching and feedback to motivate, differentiate and improve performance.
Financial Steward: Actively manage expenses and budgets in alignment with objectives, making sound financial decisions.
Enterprise Talent Leader: Assess talent and build bench strength for roles across the organization.
Driver of Business Outcomes: Deliver results by effectively prioritizing, inspecting and appropriately delegating team work.
Required Qualifications:
- 10 years prior experience managing process improvements, driving transformational change, or managing/building customer-facing solutions
- Strategic development of solutions and processes that tie directly to results (KPIs)
- Self-motivated problem solver, ability to independently identify areas for improvement and implement the required solutions
- Display exceptional presentation and communication skills; excel at delivering clear and concise messages that resonate with all audiences
- Ability to influence partners and drive change across a complex, matrixed organization
- Work well under pressure and know how to juggle multiple priorities in a fast-paced and continually-changing environment
- Passion for delivering benefits to customers and driving exceptional results
Desired Qualifications :
- Previous experience driving the execution of projects involving technical topics (technology platforms, analytics)
- Experience with Agile development methodologies, user-centered design, and lean project processes
- Ability to facilitate workshops, keeping participants engaged, attaining outcomes and tracking deliverables
Skills:
Decision Making
Agile
Process Improvement
Drive Change
Strategic Development
Problem Solver
Verbal and Written Communication
Leadership
Influence
Management
Minimum Education Requirement : Bachelor's degree or equivalent work experience
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544), US - RI - Lincoln - 670 George Washington Hwy (RI1541)
Pay and benefits information
Pay range
$180,500.00 - $272,500.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.