Company Detail

Job Description

7120 - Ontario - 4100 Inland Empire Blvd, Ontario, California, 91764

CarMax, the way your career should be!

An opportunity in the auto industry you can count on

If you want to build a career in the auto industry, start with a company that's leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We're proud to offer our customers vehicles they can rely on. It's made us the nation's largest retailer of used cars and a place where you can build a rewarding future.

What you will do - Essential responsibilities

• Log and track deliveries and vehicle inventory

• Move cars around the site so they are available for customers to view

• Ensure our locations are always welcoming to customers

• Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve

• Learn about delivering great customer experiences from an expert team

Build your success on ours

Inventory Associates are always busy and never stop learning in the fast-paced environment of a CarMax store. Everyone's contribution counts to deliver a great experience for customers. CarMax brings out the best in you as you bring out the best in our cars through your teamwork and attention to detail. Our associates enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.

Qualifications and requirements

• A high level of motivation

• Possession of a valid driver's license

• Good communication and teamwork skills

• Work outdoors in all types of weather

• Flexibility to work evenings and weekends

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

6072 - Capitol Expressway - 750 West Capitol Expressway, San Jose, California, 95136

CarMax, the way your career should be!

General Summary:

Responsible for delivering exceptional customer service, assisting with customer transfers, lot merchandising, securing vehicles, and assisting Purchasing team with additional daily functions.

Principle Duties and Responsibilities:

• Perform the imaging of inventory for CarMax.com

• Complete vehicle secures. To include, reading and verifying appraisal sheet information for any discrepancies

• Complete vehicle walkarounds. To include, communicating information accurately within a timely manner

• Assist Purchasing Department with maintaining inventory and customer transfers

• Partner with Inventory and Sales Departments with lot staging, as needed

• Assist the Purchasing Department with projects and office duties, as needed

• Complete assigned tasks independently and follow up after completion

• Provide CarMax Auctions support. To include imaging, staging, scanning, and auction day support, as needed

Job Specifications:

Work requires ability to:

• Deliver exceptional customer service

• Read, interpret and transcribe data in order to maintain accurate records

• Multi-task in a high energy, fast-pace work environment

• Speak and listen effectively when dealing with internal and external customers

• Function effectively within other departments in a team-oriented environment

• New Associate Orientation Training

• Kronos Training for Hourly Associates

• Successfully complete all required KMXU required training

Working Conditions:

• Requires walking, bending or standing for extended periods of time

• Ability to work outdoors or in any inclement weather for several hours

• Flexible work hours with shifts that may include nights, weekends, holidays

• Requires CarMax work clothing to be worn at all times when working in the store (acquired through CarMax World)

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7193 - Mobile - 965 E I-65 Service Road S, Mobile, Alabama, 36606

CarMax, the way your career should be!

An opportunity in the auto industry you can count on

If you want to build a career in the auto industry, start with a company that's leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We're proud to offer our customers vehicles they can rely on. It's made us the nation's largest retailer of used cars and a place where you can build a rewarding future.

What you will do - Essential responsibilities

• Log and track deliveries and vehicle inventory

• Move cars around the site so they are available for customers to view

• Ensure our locations are always welcoming to customers

• Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve

• Learn about delivering great customer experiences from an expert team

Build your success on ours

Inventory Associates are always busy and never stop learning in the fast-paced environment of a CarMax store. Everyone's contribution counts to deliver a great experience for customers. CarMax brings out the best in you as you bring out the best in our cars through your teamwork and attention to detail. Our associates enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.

Qualifications and requirements

• A high level of motivation

• Possession of a valid driver's license

• Good communication and teamwork skills

• Work outdoors in all types of weather

• Flexibility to work evenings and weekends

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7165 - Cleveland East - 4900 Pointe Parkway, Warrensville Heights, Ohio, 44128

CarMax, the way your career should be!

An opportunity in the auto industry you can count on

If you want to build a career in the auto industry, start with a company that's leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We're proud to offer our customers vehicles they can rely on. It's made us the nation's largest retailer of used cars and a place where you can build a rewarding future.

What you will do - Essential responsibilities

• Log and track deliveries and vehicle inventory

• Move cars around the site so they are available for customers to view

• Ensure our locations are always welcoming to customers

• Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve

• Learn about delivering great customer experiences from an expert team

Build your success on ours

Inventory Associates are always busy and never stop learning in the fast-paced environment of a CarMax store. Everyone's contribution counts to deliver a great experience for customers. CarMax brings out the best in you as you bring out the best in our cars through your teamwork and attention to detail. Our associates enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.

Qualifications and requirements

• A high level of motivation

• Possession of a valid driver's license

• Good communication and teamwork skills

• Work outdoors in all types of weather

• Flexibility to work evenings and weekends

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7188 - Springfield - 2531 Chuckwagon Drive, Springfield, Illinois, 62711

CarMax, the way your career should be!

About this job

As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.

What you will do - Essential Responsibilities

• Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications

• Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals

• Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory

• Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards

• Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management

• Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing

Purpose of the role

This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrate exceptional communication skills

• Display confidence in self, the product and CarMax

• Ability to build and maintain strong relationships

• Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun

• Balance the needs of the Customer and the business when making decisions

• Seek to fully understand and meet Customer needs

• Create win-win solutions to Customer issues

• Get work done well, on time and follow the right process

• Drive work processes and pay close attention to detail

• Perform multiple duties in a high energy, fast-paced working environment

• Read, interpret and transcribe data in order to maintain accurate records

• Lift objects that weigh as much as 25 lbs.

Education and/or Experience

• High School Diploma, or equivalent

• Sales and customer service experience, in an area such as retail, preferred

• Valid Driver's License

• Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7662 - Phoenix-Gilbert - 1480 E Motorplex Loop, Gilbert, Arizona, 85297

CarMax, the way your career should be!

Ensure every vehicle is one our customers can rely on

At CarMax, our Technicians repair and recondition cars to meet CarMax's high standards. The Automotive Technician's dedication to doing the best possible job will mean our customers can be sure they are buying safe, reliable, high-quality vehicles. From repairing engines to adjusting steering and suspension and checking brakes, we bring out the best in every vehicle. And we'll help bring out the best in you too, with a clean, modern, climate-controlled environment where you can work comfortably all year. You will also enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and vehicle purchase discounts.

What you will do - Essential responsibilities

• Diagnose and repair vehicles to ensure customers can drive away feeling safe and at ease

• Work as part of a team to solve technical problems quickly and effectively

• Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles

• Follow and promote our high standards of safety, cleanliness and organization

Be part of a team that cares about customers and their cars

CarMax technicians work in a fast-paced environment where motivation is key. Working together with other technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you in acquiring new qualifications and accreditations.

Qualifications and requirements

• Experience in one or more of the following: engine repair, steering and suspension, breaks, heating and air conditioning

• Knowledge of health and safety compliance

• Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time

• Manage multiple tasks in a fast-paced environment

• Good communication skills and attention to detail

• Possession of a valid driver's license

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7165 - Cleveland East - 4900 Pointe Parkway, Warrensville Heights, Ohio, 44128

CarMax, the way your career should be!

General Summary:

Under general supervision, performs all processes necessary to diagnose and complete mechanical and cosmetic repairs on customer and internal CarMax vehicles following prescribed CarMax policies and procedures.

Principle Duties and Responsibilities:

• Provide and maintain exceptional customer service through customer contact before, during, and after repairs as defined by CarMax -Voice of Customer- processes.

• Locate, use and control replacement parts and supply inventories

• Use and control tools and equipment

• Perform mechanical and cosmetic repairs, including but not limited to the diagnosis of all internal and external vehicle systems.

• Follow CarMax standardized work rules

• Inspect vehicles per CarMax Quality Standards when needed.

• Complete state inspections when required.

• Maintain workplace cleanliness and organization in accordance with CarMax 5S standards

Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing including opening and closing of repair orders

• Collect service payments and manage payments received for services.

• Use of proprietary and universal software systems including CarMax Electronic Repair Order and Mitchell.

• Provide functional expertise and leadership to other associates.

• Provide general support to other associates and managers in the store, including, but not limited to vehicle assessment, vehicle prepping, vehicle receiving and transferring.

Job Specifications:

Work requires ability to:

• Complete New Associate Orientation Training - Operations.

• Complete Kronos Training for Hourly Associates.

• Maintain a current Refrigerant Recycling License.

• Maintain current ASE Certifications in Steering and Suspension (A4) and Brakes (A5).

• Read, interpret and transcribe data in order to maintain accurate records.

• Perform multiple duties in a high-energy, fast-paced environment.

• Lift objects that weigh as much as 50lbs.

• Speak and listen effectively in dealing with customers/associates in person and over the phone. Demonstrate above average attention to detail.

• Manual dexterity in both arms and hands

• Monitor shop compliance with CarMax, O.S.H.A., and EPA policies

• Demonstrate exceptional interpersonal, communication, and customer service skills

• Demonstrate exceptional telephone etiquette and active listening skills

Working Conditions:

Combination of office, shop and outdoor environment. May include working at times in noisy and/or inclement weather conditions.

May require walking or standing for an extended period of time.

Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.

Wears CarMax clothing (acquired through company) at all times working in the store.

Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.

Adhere to all CarMax policies including Attendance, Asset Protection, Integrity and Professional Appearance policies.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7662 - Phoenix-Gilbert - 1480 E Motorplex Loop, Gilbert, Arizona, 85297

CarMax, the way your career should be!

An opportunity in the auto industry you can count on

If you want to build a career in the auto industry, start with a company that's leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We're proud to offer our customers vehicles they can rely on. It's made us the nation's largest retailer of used cars and a place where you can build a rewarding future.

What you will do - Essential responsibilities

• Log and track deliveries and vehicle inventory

• Move cars around the site so they are available for customers to view

• Ensure our locations are always welcoming to customers

• Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve

• Learn about delivering great customer experiences from an expert team

Build your success on ours

Inventory Associates are always busy and never stop learning in the fast-paced environment of a CarMax store. Everyone's contribution counts to deliver a great experience for customers. CarMax brings out the best in you as you bring out the best in our cars through your teamwork and attention to detail. Our associates enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.

Qualifications and requirements

• A high level of motivation

• Possession of a valid driver's license

• Good communication and teamwork skills

• Work outdoors in all types of weather

• Flexibility to work evenings and weekends

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7165 - Cleveland East - 4900 Pointe Parkway, Warrensville Heights, Ohio, 44128

CarMax, the way your career should be!

About this job

As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.

What you will do - Essential Responsibilities

• Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications

• Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals

• Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory

• Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards

• Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management

• Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing

Purpose of the role

This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrate exceptional communication skills

• Display confidence in self, the product and CarMax

• Ability to build and maintain strong relationships

• Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun

• Balance the needs of the Customer and the business when making decisions

• Seek to fully understand and meet Customer needs

• Create win-win solutions to Customer issues

• Get work done well, on time and follow the right process

• Drive work processes and pay close attention to detail

• Perform multiple duties in a high energy, fast-paced working environment

• Read, interpret and transcribe data in order to maintain accurate records

• Lift objects that weigh as much as 25 lbs.

Education and/or Experience

• High School Diploma, or equivalent

• Sales and customer service experience, in an area such as retail, preferred

• Valid Driver's License

• Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7165 - Cleveland East - 4900 Pointe Parkway, Warrensville Heights, Ohio, 44128

CarMax, the way your career should be!

When our vehicles shine, you will shine

CarMax customers expect to choose from a range of vehicles that look good and meet CarMax's high standards. Working alongside a team of experienced technicians, you will ensure the paintwork and interiors are finished to CarMax's high standards. From replacing parts and sanding, to cleaning and waxing, we bring out the best in every vehicle. And we'll help bring out the best in you too, with a clean, modern, climate-controlled environment where you can work comfortably all year. You will also enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.

What you will do - Essential responsibilities

• Complete cosmetic inspections of vehicles, noting what's needed to transform them into cars we can be proud of and our customers will love

• Repair and replace small plastic and other parts to ensure everything about the vehicle is in good working order

• Perform paint retouching, post-paint finishing, waxing and buffing to make cars look as good as new

• Follow and promote CarMax's high standards of safety, cleanliness and organization

Be part of a team that cares about customers and their cars

Things move fast at CarMax, but our standards of quality remain high. Your job is to make sure that each car you work on meets these standards, with a look and feel as good as the last. Enthusiasm and attention to detail are vital in meeting that mark. Our teams rise to the challenge by respecting and sharing each other's experience and knowledge, working together as a team to deliver great results.

Qualifications and requirements

• Experience in one or more of the following is preferred: washing, waxing, cleaning and buffing, masking, sanding, grinding and applying paint; removing and replacing small parts, carrying out minor repairs

• Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time

• Customer focus and attention to detail

• Possession of valid driver's license

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7203 - Cypress Fairbanks - 19500 Northwest Fwy, Jersey Village, Texas, 77065

CarMax, the way your career should be!

Driven by the desire to provide an iconic customer experience

At CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us, and you will help each customer purchase the right car, not the most expensive one. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.

What you will do - Essential responsibilities

• Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs

• Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications

• Complete all relevant records and documentation to ensure smooth transactions for our customers

CarMax pays new Sales Consultants a competitive wage while training and through the first 640 hours of selling, after which commissions become the primary base of pay.

Learn and succeed as part of a team

This is a high energy sales environment where you will work as a team to meet goals and we'll give you everything you need to be successful. Auto sales experience is not necessary - we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we'll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team.

Qualifications and requirements

• Sales and customer service experience, in an area such as retail, is preferred

• Good listening skills and a strong customer focus

• High level of self-motivation

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7203 - Cypress Fairbanks - 19500 Northwest Fwy, Jersey Village, Texas, 77065

CarMax, the way your career should be!

An opportunity in the auto industry you can count on

If you want to build a career in the auto industry, start with a company that's leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We're proud to offer our customers vehicles they can rely on. It's made us the nation's largest retailer of used cars and a place where you can build a rewarding future.

What you will do - Essential responsibilities

• Log and track deliveries and vehicle inventory

• Move cars around the site so they are available for customers to view

• Ensure our locations are always welcoming to customers

• Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve

• Learn about delivering great customer experiences from an expert team

Build your success on ours

Inventory Associates are always busy and never stop learning in the fast-paced environment of a CarMax store. Everyone's contribution counts to deliver a great experience for customers. CarMax brings out the best in you as you bring out the best in our cars through your teamwork and attention to detail. Our associates enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.

Qualifications and requirements

• A high level of motivation

• Possession of a valid driver's license

• Good communication and teamwork skills

• Work outdoors in all types of weather

• Flexibility to work evenings and weekends

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

6005 - Salem - 395 Lancaster Drive SE, Salem, Oregon, 97317

CarMax, the way your career should be!

About this job

As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.

What you will do - Essential Responsibilities

• Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications

• Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals

• Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory

• Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards

• Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management

• Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing

Purpose of the role

This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrate exceptional communication skills

• Display confidence in self, the product and CarMax

• Ability to build and maintain strong relationships

• Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun

• Balance the needs of the Customer and the business when making decisions

• Seek to fully understand and meet Customer needs

• Create win-win solutions to Customer issues

• Get work done well, on time and follow the right process

• Drive work processes and pay close attention to detail

• Perform multiple duties in a high energy, fast-paced working environment

• Read, interpret and transcribe data in order to maintain accurate records

• Lift objects that weigh as much as 25 lbs.

Education and/or Experience

• High School Diploma, or equivalent

• Sales and customer service experience, in an area such as retail, preferred

• Valid Driver's License

• Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

6014 - Oxnard - 2001 Lockwood Street, Oxnard, California, 93036

CarMax, the way your career should be!

Provide an iconic customer experience

Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and support the functions of all store departments. By handling administrative details for our store, you will ensure that our customers receive an iconic customer experience. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed, too.

What you will do - Essential responsibilities

• Complete administrative tasks to support all store departments

• Provide customer service by greeting customers and guiding them through paperwork

• Communicate effectively with customers and business partners

• Maintain coverage at information desk and answer multi-line phone system

Learn and succeed as part of a team

This is a high-energy office environment where you will work as a team to handle a wide range of customer interactions and make sure everything goes smoothly. Opening and closing the business office, completing financial transactions, and processing paperwork will require a high level of attention to detail. We work and learn as a team to prioritize the customer experience.

Qualifications and requirements

• Customer service experience

• Thrive in a fast-paced office environment

• Good listening skills and a strong customer focus

• Strong written and verbal communication skills

• Basic computer skills, including word processing and spreadsheets

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

6014 - Oxnard - 2001 Lockwood Street, Oxnard, California, 93036

CarMax, the way your career should be!

An opportunity in the auto industry you can count on

If you want to build a career in the auto industry, start with a company that's leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We're proud to offer our customers vehicles they can rely on. It's made us the nation's largest retailer of used cars and a place where you can build a rewarding future.

What you will do - Essential responsibilities

• Log and track deliveries and vehicle inventory

• Move cars around the site so they are available for customers to view

• Ensure our locations are always welcoming to customers

• Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve

• Learn about delivering great customer experiences from an expert team

Build your success on ours

Inventory Associates are always busy and never stop learning in the fast-paced environment of a CarMax store. Everyone's contribution counts to deliver a great experience for customers. CarMax brings out the best in you as you bring out the best in our cars through your teamwork and attention to detail. Our associates enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.

Qualifications and requirements

• A high level of motivation

• Possession of a valid driver's license

• Good communication and teamwork skills

• Work outdoors in all types of weather

• Flexibility to work evenings and weekends

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

6014 - Oxnard - 2001 Lockwood Street, Oxnard, California, 93036

CarMax, the way your career should be!

General Summary:

Responsible for delivering exceptional customer service, assisting with customer transfers, lot merchandising, securing vehicles, and assisting Purchasing team with additional daily functions.

Principle Duties and Responsibilities:

• Perform the imaging of inventory for CarMax.com

• Complete vehicle secures. To include, reading and verifying appraisal sheet information for any discrepancies

• Complete vehicle walkarounds. To include, communicating information accurately within a timely manner

• Assist Purchasing Department with maintaining inventory and customer transfers

• Assist Purchasing Department in accurately optioning CarMax inventory

• Partner with Inventory and Sales Departments with lot staging, as needed

• Assist the Purchasing Department with projects and office duties, as needed

• Complete assigned tasks independently and follow up after completion

• Provide CarMax Auctions support. To include imaging, staging, scanning, and auction day support, as needed

Job Specifications:

Work requires ability to:

• Deliver exceptional customer service

• Read, interpret and transcribe data in order to maintain accurate records

• Multi-task in a high energy, fast-pace work environment

• Speak and listen effectively when dealing with internal and external customers

• Function effectively within other departments in a team-oriented environment

• New Associate Orientation Training

• Kronos Training for Hourly Associates

• Successfully complete all required KMXU required training

Working Conditions:

• Requires walking, bending or standing for extended periods of time

• Ability to work outdoors or in any inclement weather for several hours

• Flexible work hours with shifts that may include nights, weekends, holidays

• Requires CarMax work clothing to be worn at all times when working in the store (acquired through CarMax World)

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

6014 - Oxnard - 2001 Lockwood Street, Oxnard, California, 93036

CarMax, the way your career should be!

Provide an iconic customer experience

Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and support the functions of all store departments. By handling administrative details for our store, you will ensure that our customers receive an iconic customer experience. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed, too.

What you will do - Essential responsibilities

• Complete administrative tasks to support all store departments

• Provide customer service by greeting customers and guiding them through paperwork

• Communicate effectively with customers and business partners

• Maintain coverage at information desk and answer multi-line phone system

Learn and succeed as part of a team

This is a high-energy office environment where you will work as a team to handle a wide range of customer interactions and make sure everything goes smoothly. Opening and closing the business office, completing financial transactions, and processing paperwork will require a high level of attention to detail. We work and learn as a team to prioritize the customer experience.

Qualifications and requirements

• Customer service experience

• Thrive in a fast-paced office environment

• Good listening skills and a strong customer focus

• Strong written and verbal communication skills

• Basic computer skills, including word processing and spreadsheets

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7129 - Buena Park - 6100 Auto Center Dr, Buena Park, California, 90621

CarMax, the way your career should be!

Driven by the desire to provide an iconic customer experience

At CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us, and you will help each customer purchase the right car, not the most expensive one. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.

What you will do - Essential responsibilities

• Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs

• Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications

• Complete all relevant records and documentation to ensure smooth transactions for our customers

CarMax pays new Sales Consultants a competitive wage while training and through the first 640 hours of selling.

Learn and succeed as part of a team

This is a high energy sales environment where you will work as a team to meet goals and we'll give you everything you need to be successful. Auto sales experience is not necessary - we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we'll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team.

Qualifications and requirements

• Sales and customer service experience, in an area such as retail, is preferred

• Good listening skills and a strong customer focus

• High level of self-motivation

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7152 - San Antonio - 3611 Fountainhead Dr, San Antonio, Texas, 78229

CarMax, the way your career should be!

General Summary:

Under general supervision, deliver exceptional customer service by supporting the Service Department by assisting customers on the phone and in person before, during and after service/repair processes.

Principle Duties and Responsibilities:

Answer all incoming service calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer interaction.

Assist Customer Advisors/Service Consultants with customers when needed.

Answer basic service department questions, schedule service appointments, route customers' calls. Provide written messages to the responsible party in a timely manner.

Complete reminder calls for customers scheduled for an appointment

Assist the service department in contacting customers once special ordered parts have arrived to schedule appointments

Contact customers with Repair Requests to schedule appointments File repair orders and all supporting documentation daily.

Audit all sublet invoices to ensure they are processed and resolved per CarMax Guidelines. Ensure the loaner log and dealer tags are always in compliance with audit requirements.

Job Specifications:

Accountable to Associate 1 Competency Model

Demonstrate exceptional interpersonal, communication, and customer service skills.

Demonstrate exceptional telephone etiquette and active listening skills.

Execute Retail Service Standardized Work

Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes.

Maintain or exceed the CarMax guidelines for customer satisfaction.

Read, interpret and transcribe data in order to maintain proper records.

Intermediate computer skills including spreadsheet knowledge.

Service Operator Job Description

Successfully work with associates in other departments within the store.

Perform multiple duties in a high-energy, fast-paced working environment.

Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone.

Stay current in CarMax provided training in all areas of the Service process.

Possess intermediate computer skills

Working Conditions:

Primarily indoor environment; may include working at times in noisy conditions.

May require sitting or standing for extended periods of time.

Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.

Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.

Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies.

Disclaimer and Approvals:

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities.

CarMax is an Equal Opportunity Employer and complies with federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, disability and other protected characteristics. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax.

This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7227 - Live Oak - 11880 N Interstate 35, San Antonio, Texas, 78233

CarMax, the way your career should be!

When our vehicles shine, you will shine

CarMax customers expect to choose from a range of vehicles that look good and meet CarMax's high standards. Working alongside a team of experienced technicians, you will ensure the paintwork and interiors are finished to CarMax's high standards. From replacing parts and sanding, to cleaning and waxing, we bring out the best in every vehicle. And we'll help bring out the best in you too, with a clean, modern, climate-controlled environment where you can work comfortably all year. You will also enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.

What you will do - Essential responsibilities

• Complete cosmetic inspections of vehicles, noting what's needed to transform them into cars we can be proud of and our customers will love

• Repair and replace small plastic and other parts to ensure everything about the vehicle is in good working order

• Perform paint retouching, post-paint finishing, waxing and buffing to make cars look as good as new

• Follow and promote CarMax's high standards of safety, cleanliness and organization

Be part of a team that cares about customers and their cars

Things move fast at CarMax, but our standards of quality remain high. Your job is to make sure that each car you work on meets these standards, with a look and feel as good as the last. Enthusiasm and attention to detail are vital in meeting that mark. Our teams rise to the challenge by respecting and sharing each other's experience and knowledge, working together as a team to deliver great results.

Qualifications and requirements

• Experience in one or more of the following is preferred: washing, waxing, cleaning and buffing, masking, sanding, grinding and applying paint; removing and replacing small parts, carrying out minor repairs

• Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time

• Customer focus and attention to detail

• Possession of valid driver's license

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7106 - Charlotte - 7700 Krefeld Dr, Charlotte, North Carolina, 28227

CarMax, the way your career should be!

BRIEF POSITION SUMMARY :

Responsible for regularly managing and directing the work of a team of Fleet Drivers, Dispatchers, Coordinators, Analysts, Logistics Associates, or other positions deemed necessary in performing the Transportation related operational functions within a designated territory.

PRIMARY DUTIES AND RESPONSIBILITIES:

Associate Development:

• Directly manage territory Fleet Drivers including the performance development, scheduling and training, etc.

• Work with internal fleet drivers to share goals and strategy in local market

• Ensures positive associate engagement and associate development through timely and effective feedback, to include individual meetings, file reviews, performance management, and the Annual Performance Review (APR) process

Executing day to day operational logistics functions:

• Problem solve and exercise judgement to make modifications to daily routes to accommodate the needs of customers

• Directly manage regional fleet drivers including fleet safety within the region

• Achieve daily KPI metrics to include 98% or better on time performance score, Bill of Lading utilization as determined in each lane by the senior manager, dwell time management

• Develop delivery routes and maintain contact with drivers throughout the day by answering incoming calls

• Cultivate strong relationships with drivers and customers

• Monitor route changes or road construction issues and work with drivers to establish new routes for timely deliveries

• Champion and implement both company and store initiatives for consistent execution, continuous improvement and ensures team is trained on CarMax standards

• Utilize reports, analyzes information, and monitors trends to identify opportunities in the territory

• Monitors standard reporting for their territory to determine priority level of moves.

• Communicate to key stakeholders all pertinent information captured after all store visits, conference calls, work groups and team meetings.

• Partners across Merchandising, Operations, & Sales to produce daily ship plan with staffing targets

• Partner with third party vendors to provide fleet coverage as needed

• Manage daily hub operations which includes coordination of shipping and receiving

• Partner with Senior store leadership to address operational constraints

• Responsible for maintenance and repairs for all fleet equipment to include scheduling and partnering with lease vendors

• Displays financial responsibility

Internal Fleet Management:

• Monitor Telogis for violations or safety concerns and provide feedback to fleet drivers.

• Coordinates with Background Screening and ensures all internal fleet driver DOT qualification documents, and DOT requirements, are current and in compliance with DOT regulation.

• Work with CarMax telematics solution to measure fleet performance

• Communicate KPIs to ensure service alignment & visibility to stores

• Partner with Home Office Logistics team to align performance and future needs.

QUALIFICATIONS :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Management Development Program completion preferred.

QUALIFICATIONS:

Multi-task in a high energy, fast-paced work environment . Speak, listen, and write effectively in dealings with customers and associates across departments . Read, interpret, and transcribe data in order to maintain accurate records . Make independent judgments regarding critical business decisions . Identify business opportunities and suggest improvements

Education and/or Experience: .

Previous management experience with retail management preferred. Completion of CarMax provided training . Bachelor's Degree a plus Intermediate PC skills. Dedicated fleet or logistics experience required.

Language Skills:

Strong communication skills required (both oral and written) to act as principle point of contact for the department.

Mathematical Skills:

Strong mathematical skills required to perform rate evaluations and to evaluate total transportation expenditures.

Reasoning Ability:

Strong ability to evaluate and negotiate all related department decisions while establishing lane rates, delivery time frames, and acceptable timelines for dispatching.

Working Conditions:

Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions.

• Requires non-manual work that may require walking or standing for extended periods of time.

• Flexible work hours with shifts that may include nights, weekends, holidays.

• Requires ability to travel 25-50% as needed.

• Wears CarMax clothing (acquired through company) at all times working in the store.

• Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7227 - Live Oak - 11880 N Interstate 35, San Antonio, Texas, 78233

CarMax, the way your career should be!

Provide an iconic customer experience

At CarMax, we make selling a car an easy and convenient process for our customers. You will be an essential part of our Purchasing team, collecting the information needed for Buyers to generate accurate appraisal offers. By communicating clearly with business partners and customers, you will help to ensure that each customer leaves satisfied with their car selling experience. We've developed a reputation for being an honest and transparent place to sell a car, and those same traits will help you succeed, too.

What you will do - Essential responsibilities

• Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information about customer appraisals for a Buyer's analysis

• Perform accurate optioning of customer appraisals and vehicles in CarMax inventory

• Capture quality and timely photographs of inventory for CarMax.com

• Assist Purchasing Department with maintaining inventory and executing customer transfers

• Partner with Inventory and Sales Department to conduct lot merchandising as needed

• Assist with onsite auctions as necessary

Qualifications and requirements

• A valid driver's license is required

• Flexibility to work indoors or outdoors in varying weather conditions

• Thrive in a fast-paced environment

• High level of attention to detail

• No prior automotive experience required

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7152 - San Antonio - 3611 Fountainhead Dr, San Antonio, Texas, 78229

CarMax, the way your career should be!

When our vehicles shine, you will shine

CarMax customers expect to choose from a range of vehicles that look good and meet CarMax's high standards. Working alongside a team of experienced technicians, you will ensure the paintwork and interiors are finished to CarMax's high standards. From replacing parts and sanding, to cleaning and waxing, we bring out the best in every vehicle. And we'll help bring out the best in you too, with a clean, modern, climate-controlled environment where you can work comfortably all year. You will also enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.

What you will do - Essential responsibilities

• Complete cosmetic inspections of vehicles, noting what's needed to transform them into cars we can be proud of and our customers will love

• Repair and replace small plastic and other parts to ensure everything about the vehicle is in good working order

• Perform paint retouching, post-paint finishing, waxing and buffing to make cars look as good as new

• Follow and promote CarMax's high standards of safety, cleanliness and organization

Be part of a team that cares about customers and their cars

Things move fast at CarMax, but our standards of quality remain high. Your job is to make sure that each car you work on meets these standards, with a look and feel as good as the last. Enthusiasm and attention to detail are vital in meeting that mark. Our teams rise to the challenge by respecting and sharing each other's experience and knowledge, working together as a team to deliver great results.

Qualifications and requirements

• Experience in one or more of the following is preferred: washing, waxing, cleaning and buffing, masking, sanding, grinding and applying paint; removing and replacing small parts, carrying out minor repairs

• Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time

• Customer focus and attention to detail

• Possession of valid driver's license

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477

CarMax, the way your career should be!

General Summary:

Responsible for delivering exceptional customer service, assisting with customer transfers, lot merchandising, securing vehicles, and assisting Purchasing team with additional daily functions.

Principle Duties and Responsibilities:

• Perform the imaging of inventory for CarMax.com

• Complete vehicle secures. To include, reading and verifying appraisal sheet information for any discrepancies

• Complete vehicle walkarounds. To include, communicating information accurately within a timely manner

• Assist Purchasing Department with maintaining inventory and customer transfers

• Assist Purchasing Department in accurately optioning CarMax inventory

• Partner with Inventory and Sales Departments with lot staging, as needed

• Assist the Purchasing Department with projects and office duties, as needed

• Complete assigned tasks independently and follow up after completion

• Provide CarMax Auctions support. To include imaging, staging, scanning, and auction day support, as needed

Job Specifications:

Work requires ability to:

• Deliver exceptional customer service

• Read, interpret and transcribe data in order to maintain accurate records

• Multi-task in a high energy, fast-pace work environment

• Speak and listen effectively when dealing with internal and external customers

• Function effectively within other departments in a team-oriented environment

• New Associate Orientation Training

• Kronos Training for Hourly Associates

• Successfully complete all required KMXU required training

Working Conditions:

• Requires walking, bending or standing for extended periods of time

• Ability to work outdoors or in any inclement weather for several hours

• Flexible work hours with shifts that may include nights, weekends, holidays

• Requires CarMax work clothing to be worn at all times when working in the store (acquired through CarMax World)

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7152 - San Antonio - 3611 Fountainhead Dr, San Antonio, Texas, 78229

CarMax, the way your career should be!

Driven by the desire to provide an iconic customer experience

At CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us, and you will help each customer purchase the right car, not the most expensive one. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.

What you will do - Essential responsibilities

• Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs

• Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications

• Complete all relevant records and documentation to ensure smooth transactions for our customers

CarMax pays new Sales Consultants a competitive wage while training and through the first 640 hours of selling, after which commissions become the primary base of pay.

Learn and succeed as part of a team

This is a high energy sales environment where you will work as a team to meet goals and we'll give you everything you need to be successful. Auto sales experience is not necessary - we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we'll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team.

Qualifications and requirements

• Sales and customer service experience, in an area such as retail, is preferred

• Good listening skills and a strong customer focus

• High level of self-motivation

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX