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(NEX PORTSMOUTH) - NNSY MINI MART - SALES ASSOCIATE - Navy Exchange Services (NEX)
Posted: Jul 19, 2024 23:25
PORTSMOUTH, VA
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Title: (NEX PORTSMOUTH) - NNSY MINI MART - SALES ASSOCIATE Location: United States-Virginia-Portsmouth Job Number: 240002JI Job Summary : As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer s needs. - Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card - Provide premier customer service. - Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer s individual needs. - Upselling products. - Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. - Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. - Completing various forms of paperwork reports and reconciliation INVENTORY - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments - Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products merchandise EXPERIENCE - Retail experience preferred but not required COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS - Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays This position is represented by the National Association of Government Employees, Local RA-109 TOLL RELIEF ELIGIBILITY All Hampton Roads Candidates who uses the Downtown or Midtown tunnels & make $50,000 or less per year are eligible to participate in the Toll Relief program. Must show proof of income & residency must be presented at the time of enrollment. Visit: www.vdottollrelief.com Qualifications: No experience required. High school graduate or equivalent preferred.



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Asset Protection/Safety Manager (22-36.9M) - Navy Exchange Services (NEX)
Posted: Jul 19, 2024 23:25
PORTSMOUTH, VA
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Title: Asset Protection/Safety Manager (22-36.9M) Location: United States-Virginia-Portsmouth Job Number: 240002J1 Job Summary: Responsible for the management of the Asset Protection/Safety Program for an assigned Navy Exchange. ($22-$36.9M Sales Volume). Duties and Responsibilities: Provides staff assistance to Exchange management for planning, developing, implementing, and evaluating loss prevention programs which include; safety, physical security, and operational review functions. Recommends and implements modifications to programs, procedures, standards, and techniques on all matters involving loss prevention, asset protection and safety to improve efficiency and effectiveness. Manage and conduct all internal and external theft investigations, suspected unethical conduct, accidents, workplace violence, fraud, waste or abuse and ensure that activities are conducted within the framework of established departmental investigative policies and protocols. Conducts and provides oversight on overnight surveillance activities, covert camera installations, investigations, and the interviewing of all dishonest associates, vendors and contractors. Prepares and ensures that results of all investigations are documented professionally in reports according to departmental standards. Works as a collateral duty Safety Manager to provide a safe and secure working and shopping environment for all associates and patrons. Administers the Navy Occupational Safety and Health and Fire Prevention Program to ensure adherence with the safety provisions of applicable Department of Navy codes and standards. Will ensure safety training, awareness programs, safety committees, and accident prevention programs are implemented in all locations as assigned. Hire, train, develop, mentor, coach, and supervise Asset Protection/Safety staff, and ensure these individuals are adhering to established Asset Protection/Safety policies and procedures as outlined in the Asset Protection/Safety manual. Ensures operational reviews are conducted monthly at each location. Conduct and ensure operational audits are completed as required for cash offices, vending, safety and other areas as assigned. Works closely with General Manager to correct deficiencies and increase compliance to these requirements. Works with store operations to develop and establish shrink committees and shrink action plans to identify causes of inventory shrink and execute appropriate internal control measures. Manage and oversee the physical security programs (CCTV, EAS, Alarms, and key control systems) to ensure strict enforcement of these programs. Participate and assist in fiscal year end store inventories to include; inventory preparation, taking, and the reconciliation process and report any irregularities to the District L Asset Protection/Safety Manager, General/Store Manager or corporate as warranted. Possess a thorough understanding and effectively use web-based case management reporting systems and ensure the Asset Protection/Safety staff is utilizing this software effectively as required. Possess a thorough understanding and effectively use all POS exception based reporting tools and ensure the Asset Protection/Safety staff are properly trained and are utilizing this software effectively in detecting, investigating, and resolving problems. Actively participate in personal and professional development of Asset Protection/Safety associates as assigned by the District Asset Protection/Safety Manager and/or Director, Asset Protection/Safety (CONUS/OCONUS). These include in-store/corporate training, industry standard professional training and collegiate courses in retail, business, safety, and loss prevention. Develop and ensure strong relationships, partnerships, and communication skills at all levels of the organization to include Corporate, District, Store Operations, as well as other Asset Protection/Safety Industry professionals. Develops strong relationships with command, base, federal, and local law enforcement officials, U.S. Attorney, SJA and local prosecutor. Works under general supervision of the District Asset Protection/Safety Manager. Support all Asset Protection/Safety initiatives as assigned. Work is performed independently within the framework of Asset Protection/Safety Program mission, vision, objectives, policies and procedures. Work is reviewed and evaluated for regulatory and procedural compliance and in terms of overall efficiency in providing security for the Navy Exchange and protection of its assets. Performs other duties as assigned. Incumbents of this position are required to obtain and maintain a secret DOD Security Clearance. Qualifications: U.S. Citizenship Required A total of 5 years consisting of the following: GENERAL EXPERIENCE: 3 years experience gained in the administrative, investigative, or Asset Protection fields, which enabled the applicant to gain skill in dealing with others in person to person work relationships, and the ability to exercise mature judgment. OR SUBSTITUION OF EDUCATION FOR EXPERIENCE: 1 year of related academic study above the high school level may be substituted for nine months of experience, up to a maximum of a four year bachelor's degree for three years of general experience. AND SPECIALIZED EXPERIENCE: 2 years of progressively responsible experience in retail Asset Protection which provided analytical, planning, advisory, operational, or evaluative work in security/investigations, internal review and control techniques, reducing and controlling inventory shrink. Job: Management



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HR SPEC (WORKPLACE CULTURE & ASSOCIATE EXPERIENCE XP) - Navy Exchange Services (NEX)
Posted: Jul 19, 2024 23:25
VIRGINIA BEACH, VA
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Title: HR SPEC (WORKPLACE CULTURE & ASSOCIATE EXPERIENCE XP) Location: United States-Virginia-Virginia Beach Job Number: 240002J5 Job Summary: Conducts research to determine measurable metrics to influence the development of a positive and effective organizational culture of shared values regarding the organization s mission goals structure and overall strategy and objectives. Develops and implement approved initiatives and plans to increase associate awareness of workplace culture and inclusion. Works with Director Culture Associate Experience Engagement and stakeholders to devise plans and initiatives that support and promote organizational culture across the Enterprise. Duties and Responsibilities: ORGANIZATIONAL CULTURE Drives culture and engagement initiatives to ensure the Enterprise actively embodies values and behaviors including accountability ethics and best-in-class customer service for internal and external customers. Conducts data analysis to determine and identify risks areas and priority initiatives as well as the effectiveness of policies to promote and improve inclusion utilizes creditable methods to demonstrate value of various programs initiatives implemented by the sub-department. Develops inclusive language in recruitment and marketing materials designed to attract the most highly qualified talent. Identifies and compiles data to develop metrics to measure the effectiveness and success of cultural aware initiatives. Collaborates and interfaces with NEXCOM Enterprise Headquarters and NEX field representatives to maintain and ensure Enterprise-wide execution of the monthly observances and other initiatives and activities that promote inclusion and support workplace culture. Develop and design toolkits to assist with achieving planned initiatives at HQ and field activities. Composes formal and informal communication and correspondences to build a rapport with external agencies including but not limited to colleges universities trade and vocational schools community outreach services agencies employment commissions etc. in an effort to identify and cultivate additional prospects to achieve predefined goals. Coordinate efforts and assist with researching collecting and analyzing trends workforce data and program initiatives to improve workplace culture. Collaborate with stakeholder to develop culture surveys to gauge the effectiveness or misalignment between the Enterprise s values and associates perception of the Enterprise s values and how leadership embodies them. Collaborates with Associate Satisfaction Index Survey subject matter expert to develop pulse surveys to gauge the impact of initiatives implemented to foster and promote workplace culture. Analyzes data gathered and monitor employment practices i.e. recruitment selection promotions terminations complaints discipline awards recognition contract awards etc. determines areas of potential policy process improvement needs document findings and makes recommendations and or resolutions for implementation. Compiles organizes and analyzes data obtained from Exit Interviews Workforce Demographics reports and ASI results to identify systemic issues that threaten the effectiveness of workplace culture. Develops and presents recommended solutions regarding issues disclosed in Exit Interviews and ASI survey results. Manages the implementation and provides guidance on Employee Resource Groups throughout the Enterprise. Coordinates manages and facilitates meetings i.e. Mentor Prot g Program Affinity Groups Employee Resource Groups ERG s etc. Evaluates feedback and drafts summary reports of Monthly Observances Focus Groups and Town Hall Meetings. Develops correspondences and announcements that inform and educate associates about current sub-department s initiatives programs and opportunities. Produces a newsletter on a quarterly basis that culminates the events special programs and functions conducted by the sub-department. COLLABORATION TRAINING AND DEVELOPMENT Collaborates with Human Resources Training to assess training needs and develop guides and course materials i.e. handouts visual aids questionnaires etc. for associate for use during onboarding to educate and promote workplace culture. Develops reports and other presentations to be presented to NEXCOM Headquarters Front Office staff. Utilizes background information spreadsheet functionality graphics and Microsoft software i.e. PowerPoint Excel etc. for conducting analysis and assists in preparing training materials as required. Collaborates with NEXCOM Marketing group to create content flyers posters event materials and correspondences to increase organizational culture and awareness. May leverage the use of social media platforms to increase the awareness among NEXCOM internal and external customers. Develops and designs curriculum and in such reviews pertinent information included but not limited to post session surveys pulse surveys etc. - Creates training manuals storyboards scripts and PowerPoint presentations. ADMINISTRATIVE Meets with managers and supervisors to discuss any issues regarding organizational culture issues surfaced works to identify the root cause and provide equitable solutions. Manages and implements monthly DoN official observances may include additional recognition of other observances as applicable and approved by NEXCOM CEO. May designs certificates specifically for different awards relative to the sub department s area of responsibility as needed e.g. Mentor Prot g etc. Reviews all applications and materials submitted for Mentor Prot g assignments determines eligibility and makes final decisions. Provides interview panel with documents for consideration keeps applicants informed of application status and schedules follow-up meetings as necessary. Develops strategic recommendations for DEI initiatives and ensures they entail all details needed to effectively complete and execute plan s . Creates training manuals storyboards scripts and PowerPoints as required for area of responsibility. Designs administers and evaluates survey results for improving the cultural climate. Prepares and presents summaries and analyses of survey data including tables and graphs depicting results. Supports plans and coordinates operations for single or multiple surveys. Meets with managers and supervisors to discuss any issues regarding organizational culture issues surfaced works to identify the root cause and provide equitable solutions. OTHER DUTIES Develops and generates various PeopleSoft queries and reports as needed relative to area of responsibility in support of the Workforce Culture programs and initiatives. Coordinates activities and events and develops communication campaigns initiatives and correspondences as applicable as directed by immediate supervisor to include but not limited to ASI NEXCOM Bright IDEA Program etc.. Performs in the capacity of SharePoint and Microsoft Teams administrator and page master for the sub-department s website on the NEXCOM Hub. Maintains the sub-department s website ensuring content is accurate and current. Performs other related duties as assigned. Qualifications: Requires a total of 4 years of experience as indicated below: GENERAL EXPERIENCE: 3 years' experience working in Human Resources or Diversity & Inclusion or Culture & Associate Engagement performing work that enabled the applicant to effectively solve problems and build relationships, develop, analyze and synthesize data, organize and manage multifaceted tasks, utilize sound judgment when making decisions, critically think when faced with complex issues, utilize creative thought processes, and communicate effectively with others, both orally and in writing. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of education above the high school level may be substituted for 9 months of experience, up to a maximum of a 4 year bachelor's degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: 1 year of progressively responsible experience that provided knowledge of the methods and procedures for providing or performing a variety of complex tasks and services in support of the workplace culture & associate experience and other HR functions or similar administrative work that involved the development, implementation, and management of reports, presentations, newsletters, brochures, white papers, etc., using computer software such as MS Word, PowerPoint, Excel, Access, Visio, Publisher, etc.; general administrative work involving e-mail communications, HRIS data collection/reports, internet website administration/maintenance, event planning and coordination, etc.



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(NEX DAMNECK) FOOD SERVICE WORKER - MOBILE FOOD TRUCK **HIRING BONUS** - Navy Exchange Services (NEX)
Posted: Jul 19, 2024 23:25
VIRGINIA BEACH, VA
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Title: (NEX DAMNECK) FOOD SERVICE WORKER - MOBILE FOOD TRUCK HIRING BONUS Location: United States-Virginia-Virginia Beach Job Number: 240002GG Job Summary In accordance with daily responsibilities prepares and sells a variety of cook to order predetermined food menu items on a mobile food truck at prescribed Navy Exchange locations Duties and Responsibilities Prepares and sells a limited variety of to order hot cold food and beverage items such as frankfurters cheeseburgers quesadillas chicken and pork BBQ sandwiches French fries etc. involving the operation of a grill microwave oven and or deep fryer on a mobile food truck Receives takes orders and serves customers ensuring that standard prices and portions are applied and a clearly visible price list menu board available to customers Operates cash register and follows all NEX cash handing policies and procedures Loads food service canteen truck with food and beverages. Drives to various locations according to a previously established schedule and route on and off installation. Ensures that prescribed routes are followed and that scheduled stops are made on a timely basis May be assigned to a commercial kitchen operated by the NEX that will contain stored prepared and packaged food items to be cooked on the mobile food truck or sold at NEX locations May prepare a variety of cold sandwiches to be sold. Slices meats and cheese into prescribed portions following established procedures. Wraps sandwiches utilizing an automatic sandwich wrapper Prepares requisition for supplies equipment daily resale and consumable items keeps supplies neatly displayed and stowed maintaining adequate stock at all times. Maintains inventory and operation records and prepares required reports Observes traffic safety requirements and regulations Adheres to Navy Exchange Customer Service standards by maintaining a neat clean appearance and wearing appropriate uniform name tag as required. Exercises tact good manners and courtesy when serving and assisting customers suggests substitutes when items are not available and informs customers of specials. Provides service in a prompt and friendly manner ensuring that the food items are presented in an attractive and appetizing way. Furnishes each customer with a register receipt and thanks the customer for his or her patronage Works under the general supervision of a designated supervisor. Work is performed independently in accordance with established policies and procedures. Work is reviewed in terms of satisfactory accomplishment of selling activities and proper balancing of cash handled. Refers unusual problems to supervisor for assistance Performs other related duties as assigned PHYSICAL EFFORT Associate frequently lifts or moves utensils or containers of food weighing up to 45 pounds is required to constantly stand and walk in accomplishing work. WORKING CONDITIONS Working areas are often uncomfortably warm cold and noisy. Exposed to minor cuts bruises burns and scalds. Danger of slipping on floors which are wet or where food or beverage has been dropped JOB REQUIREMENTS Must possess a valid driver s license or a valid commercial driver s license CDL Must possess the knowledge and skills necessary to operate a motor vehicle safely. 3. Must be able to obtain and maintain Food Certificate HIRING BONUS Serve those who serve & earn up to $500 when you join our team! . $500 Sign-On Bonus to be paid after 30 days, 90 days, 180 days, and 1 year of employment . Any applicant who was actively employed by the Navy Exchange Service Command within 12 months of their pending hire date will not be eligible for a Sign-On bonus. Failure to disclose prior employment at the Navy Exchange could result in revocation of offer to hire. This position is represented by the National Association of Government Employees, R4-123 Qualifications: Qualifications 18 months of experience performing various tasks involving the preparation and serving of food SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of high school education may be substituted for 3 months of experience up to a High School Diploma or GED for 12 months of experience. Physical requirements Frequently lifts or moves utensils or containers of food weighing up to 45 pounds is required to constantly stand and walk in accomplishing work.



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(NEX OCEANA) SALES ASSOCIATE - JET MART - Navy Exchange Services (NEX)
Posted: Jul 19, 2024 23:25
VIRGINIA BEACH, VA
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Title: (NEX OCEANA) SALES ASSOCIATE - JET MART Location: United States-Virginia-Virginia Beach Job Number: 240002J2 Job Summary As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customer s needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Cross-selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customer s individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of products merchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays This position is represented by the National Association of Government Employees, R4-123 Qualifications: No experience required. High school graduate or equivalent preferred.



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(NEX DAM NECK) SUPERVISORY SALES ASSOCIATE - PACKAGE STORE - Navy Exchange Services (NEX)
Posted: Jul 19, 2024 23:25
VIRGINIA BEACH, VA
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Title: (NEX DAM NECK) SUPERVISORY SALES ASSOCIATE - PACKAGE STORE Location: United States-Virginia-Virginia Beach Job Number: 240002F1 Job Summary As a Supervisory Sales Associate you will be the face of our company to both the associates and our customers You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You will also be a team leader to the associates ensuring the work environment is positive and productive. Through a continuous learning environment you will be able to stay current on products we sell and able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities Customer Service Proactively engage and make a connection with customers. Asking questions and listening to customer s needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card. Provide premier customer service Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. Organization Maintaining store appearance. Sales Cross-selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customer s individual needs. Upselling products Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation Inventory Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories Responsible for the security of cash fixed assets and merchandise inventory. Providing direction on assignments including prioritizing projects tasks managing merchandise and inventory. Dependability Adherence to assigned work schedule. Accurate and complete follow through on work assignments. Supervisory Requirements Provides effective leadership demonstrates ability to direct train and motivate associates sets a positive example. Responsible for providing coaching and feedback timely and professionally. Provide direction work assignments training to sales associates provide input to Department Manager on associate performance. May open close locations. Other Duties as assigned: QUALIFICATIONS Product Knowledge Moderate level of knowledge of products merchandise Provide training documentation to sales associates on product features Experience 1-2 years of Retail or relevant work experience required 1 year of lead or supervisory experience preferred. Communication Skills Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills Basic math functions such as addition subtraction multiplication and division. Ability to use a calculator and calculate percentages and ratios. Must be able to make change in American monetary units. Reasoning Ability Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. Ability to defuse escalated exchanges and create win win situation. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays. Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. AND SPECIALIZED EXPERIENCE 1 year progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience. Candidates must have demonstrated in their work experience or training that they possess or have potential to develop the qualities of successful supervision.



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(NEX NORFOLK) JANITOR - Navy Exchange Services (NEX)
Posted: Jul 19, 2024 23:25
NORFOLK, VA
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Title: (NEX NORFOLK) JANITOR Location: United States-Virginia-Norfolk Job Number: 240002IM Job Summary: Performs a full range of cleaning tasks involved in the maintenance of a designated area, utilizing heavy industrial type equipment. Duties and Responsibilities: Receives specific oral or written instructions and assignments from supervisor or crew leader. Work is reviewed frequently for cleanliness and performance. Maintains a specific area orderly and clean. Sets up own schedule and sequence which states the required frequency of each task. Scrubs, strips, waxes and polishes floors using heavy (industrial type) vacuum cleaner. Adjusts, cleans and oils these machines and changes brushes, rollers, buffers and other attachments. Sweeps floor, hallways, empties garbage, dusts office furniture and empties ash trays, shampoos rugs, cleans air vents, disinfects and deodorizes toilet bowls, lavatories, etc. Washes and replaces venetian blinds and washes ceiling fixtures; changes light bulbs and room partitions using ladders and scaffolds. Cleans and maintains machines, equipment, and makes adjustments accordingly. Reports all equipment malfunctions to supervisor and performs minor repairs to equipment. Removes stains from a variety of surfaces such as rugs, drapes, walls, floors and fixtures by use of chemicals and cleaning solutions. Moves heavy furniture, supplies and equipment. Cleans windows and doors inside and out at ground levels. May operate a motor vehicle in the performance of the above duties on a limited basis. Performs other related duties as assigned. PHYSICAL DEMANDS Moderately heavy physical effort is used occasionally in moving, setting up and working from ladders and scaffolds. Frequently lifts and moves objects weighing about 40 pounds and occasionally objects weighing over 50 pounds. WORKING CONDITIONS Indoors in areas which normally have adequate heat, light and ventilation. Occasionally exposed to skin irritations from strong cleaning solutions. Possibility exists of serious disabling injury as a result of electrical shocks from power cleaning equipment or from falling scaffolds or ladders This position is represented by the American Federation of Government Employees, Local 53 Qualifications: Six months experience performing cleaning tasks using industrial type cleaning equipment. Physical requirements Moderately heavy physical effort is used occasionally in moving setting up and working from ladders and scaffolds. Frequently lifts and moves objects weighing about 40 pounds and occasionally objects weighing over 50 pounds.



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(NEX NORFOLK) SALES ASSOCIATE - Navy Exchange Services (NEX)
Posted: Jul 19, 2024 23:25
NORFOLK, VA
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Title: (NEX NORFOLK) SALES ASSOCIATE Location: United States-Virginia-Norfolk Job Number: 240002H0 Job Summary: As a sales associate you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customer's needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Cross-selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customer's individual needs Upselling products. Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs. Using a Point-of-Sales system, processing cash, exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer. Completing various forms of paperwork, reports, and reconciliation INVENTORY Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories) DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of products merchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition, subtraction, multiplication and division. REASONING ABILITY Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work typically performed indoors, but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays This position is represented by the American Federation of Government Employees, Local 53 Qualifications: No experience required. High school graduate or equivalent preferred.



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VENDING OPERATIONS WORKER - Navy Exchange Services (NEX)
Posted: Jul 19, 2024 23:25
BETHESDA, MD
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Title: VENDING OPERATIONS WORKER Location: United States-Maryland-Bethesda Job Number: 240002IG Job Summary: Performs various duties including but not limited to maintaining monitoring and replenishing vending merchandise specific product lines as well as the maintenance and operation of vending machines money changing machines and Micro Markets machines equipment. Operates a motor vehicle throughout the geographical area military installations and on public roads for long and short trips in accordance with job duties and responsibilities. Duties and Responsibilities: Maintains Exchange owned machines daily in an assigned location. Inspects replenishes machines with hot cold foods and or snack and or beverages and or miscellaneous items. i.e. sandwiches cakes pies popcorn salads fruits pastry sodas yogurt laundry detergent etc. . Checks refrigerated machines to ensure health codes are adhered to i.e. expiration dates of yogurt sandwiches etc. and that foods are not spoiled removes aged foods or other merchandise from machines. - Utilizes various hand operated dollies and carts to load and unload stockroom and various vending machines at assigned location. Requisitions additional vending merchandise to ensure an in-stock position at the location at all times. Rotates merchandise on a first in first out basis to ensure the freshest inventory is available. Receives and verifies various vending merchandise deliveries and stocks and secures merchandise. - Performs work involved in the control of the operation of vending machine service such as soft drink vendors snack machines washing machines automatic dryers etc. - Communicates daily or more frequently to supervisor with location requests and complaints. Assist supervisor in developing plans for storage and arrangement of merchandise in accordance with NEX policies. - Lays out storage space assist with establishing item merchandise location i.e. organization and or arrangement and identifies high and low usage merchandise in accordance with NEX policies and procedures. - Assist supervisor with identifying new merchandise product lines to include in the vending business operation and recommend adjustments in supply levels based on the utilization of inventory products. - Sets up and maintains prices in vending machines on items being sold. - Assists in relocating and installing new machines at locations cleans interior and exterior using appropriate cleaning solutions. Makes minor repairs settings and adjustments on all vending machines serviced as needed and removes cash as serviced. Records machine servicing information by use of a computerized hand held device or will be required to complete a Cash Collection Slip SS 411 . - Collects monies from vending machines at locations according to established schedule and secures money inside vehicle safe. As required accompanies Vending Contractors verifying cash taken from vendor owned machines. Clears coin jams and makes refunds at designated locations as required. - Turns in collected money bags and SS 411 forms for machines serviced to NEX Cash Room cage in accordance with established procedures. - Responsible for assigned permanent change fund and verifies daily. - Maintains vending machines vehicles stockroom and handling equipment in accordance with established procedures and Navy Guidelines. - Receives and verifies various vending merchandise deliveries and stocks and secures merchandise within the vending warehouse and or vending truck. - Is responsible for the inventory control of products. Completes weekly truck inventory. - Maintains liaison with location management and customers to develop a positive customer relations atmosphere. Carries out policies with premier customer service. - Operates motor vehicle or panel truck 3 4 ton throughout the geographical area and on public roads and military installations for long and short trips in the performance of duties. Loads and unloads merchandise by hand or dolly insures that merchandise is protected from damage or bad weather. Prepares and maintains Daily Trip Report of all trips made. - Performs inspection of vehicle for proper maintenance such as checking gas and oil tune-ups etc. Cleans vehicle and secures in designated area at end of day. Obtains receipt for all repairs and maintains records of repairs made. Does preventive maintenance on vehicle to include checking oil and fluids. - May be assigned to clean and maintain in a clean and orderly manner the area in which machines are located sweeps mops floors cleans machines and empties trash cans. - Assist in the Micro Market during demanding business needs. Performs other related duties as assigned. PHYSICAL EFFORT Regularly lifts and transports moderately heavy objects weighing up to 40 lbs. occasionally handles heavier items with assistance or materials handling equipment. Regular walking bending reaching required. WORKING CONDITIONS Work is performed both inside and outside. Incumbent is occasionally exposed to bad weather conditions while loading and unloading vehicle. Drives in all types of bad weather and is subject to cuts and bruises. JOB REQUIREMENTS 1. Must possess a valid state driver s license or a valid commercial driver s license CDL. 2. Must possess the knowledge and skills necessary to operate a motor vehicle safely. 3. Must be able to pass appropriate background checks needed for the specific area of responsibility e.g. Federal DOD Security Clearance etc. 4. Pass the GSA defensive driving course Qualifications: Total of two 2 years of experience consisting of the following: GENERAL EXPERIENCE One 1 year of experience that provided the applicant with knowledge and skill to carry out basic retail services selling duties. OR SUBSTITUTION OF EDUCATION FOR GENERAL EXPERIENCE One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience. AND SPECIALIZED EXPERIENCE One 1 year of experience that provided the applicant with the knowledge and skill to perform various duties involving stocking merchandise transfers receiving merchandising of product and or food handling processes within a retail or services environment. PHYSICAL REQUIREMENTS Regularly lifts and transports moderately heavy objects weighing up to 40 lbs. occasionally handles heavier items with assistance or materials handling equipment. Regular walking bending reaching required. JOB REQUIREMENTS 1. Must possess a valid state drivers license. 2. Must possess the knowledge and skills necessary to operate a motor vehicle safely. 3. Must be able to pass appropriate background checks needed for the specific area of responsibility e.g. Federal DOD Security Clearance etc. 4. Pass the GSA defensive driving course. Why the Navy Exchange Service Command? While some may serve overseas for our country, we hold down the fort - we serve the men and women who wear the flag - America's strength, America's heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do. . You can expect an unforgettable, dynamic, and competitive work environment. The Benefits begin DAY ONE: We know you work hard, and cultivate the very best solutions for your family - and that's why the benefits we offer, you won't find anywhere else: . We offer a competitive federal salary beginning at the Non-Appropriated Fund NF-01 level depending on experience . Did we mention, your Benefits begin on DAY ONE ? . Federal Healthcare benefits . Dental, Vision, 401(k) & Pension Plan . Accrual of paid time off at DAY ONE . Tuition reimbursement program . Continuity Programs for Military Spouses . Public Student Loan Forgiveness eligible* after qualifying years of service . Tax Free shopping, worldwide, at any Navy Exchange location Because here at the Navy Exchange Service Command, there's no such thing as tomorrow - there's only today. GET AFTER IT. Seize the opportunity to grow and be community driven, too. Build a mission driven life. Mission: YOU . https://www.youtube.com/watch?v=9h1WLIY3hT8 - Heroes Welcome



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SALES ASSOCIATE - MINI MART (PART TIME) - Navy Exchange Services (NEX)
Posted: Jul 19, 2024 23:25
BETHESDA, MD
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Title: SALES ASSOCIATE - MINI MART (PART TIME) Location: United States-Maryland-Bethesda Job Number: 240002H7 Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customer s needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Cross-selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customer s individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of products merchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.



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(NORFOLK NAVY GATEWAY INNS AND SUITES) GROUNDSKEEPER - Navy Exchange Services (NEX)
Posted: Jul 19, 2024 07:37
WILLIAMSBURG, VA
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Title: (NORFOLK NAVY GATEWAY INNS AND SUITES) GROUNDSKEEPER Location: United States-Virginia-Williamsburg Job Number: 240002IH Job Summary Responsible for a variety of gardening and grounds maintenance work in areas surrounding NEXCOM Hospitality Group NHG properties. Duties and Responsibilities : Maintains appearance of external areas of buildings to include walkways, entryways, paths, sidewalks and driveways. Rakes shovels to ensure areas are clear of leaves, dirt, ice, and snow. Removes weeds and unwanted plants from cracks, joints and crevices. Picks up trash and sweeps parking lots and sidewalks daily. Assists with maintenance and care of building exteriors as needed to include washing windows and entry doors, cleaning sills, pressure washing, building exteriors and maintaining and ensuring the cleanliness of gazebos decks, spa areas etc. Work includes gardening, general care of grounds including picking up trash and debris, cutting grass, planting and transplanting grass, ground cover, flowers, shrubs and trees. Controls and prevents pests, vertebrate rodents, birds etc and plant pests, such as weeds, plant diseases and fungi. Maintains lawns to include laying sod, aerating existing lawns, seeding, mowing and trimming edges with the use of applicable hand and power tools. Prunes and trims flowers, shrubs and hedges for a neat appearance. Rakes shovels to ensure areas are clear of leaves, dirt, ice and snow to ensure patron safety and visibility surrounding buildings and other areas. Inspects plants for obvious plant diseases, plant insects and unusual or poor plant growth and reports these conditions to the supervisor. May be required to measure and mix fungicides, insecticides and herbicides using instructions on product labels, spraying and dusting as directed. Operates equipment to include hand mowers, standing mowers, weed cutters and a variety of hand tools. May operate a tractor with pull mower. May be required to greet guests at time of arrival and offer assistance with luggage, directions, base services and local area information. Reports to supervisor or security personnel acts of vandalism and or damage to NHG facilities. Performs other related duties as assigned This position is represented by the National Association of Government Employees, Local R4-10 Qualifications: GENERAL EXPERIENCE Eighteen months experience performing gardening and grounds maintenance work. SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of high school education may be substituted for 3 months of experience up to a High School Diploma or GED for 12 months of experience.



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(NEX OCEANA) MAIN STORE - BARBER - Navy Exchange Services (NEX)
Posted: Jul 19, 2024 07:37
VIRGINIA BEACH, VA
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Title: (NEX OCEANA) MAIN STORE - BARBER Location: United States-Virginia-Virginia Beach Job Number: 240002EF Job Summary Performs a variety of barbering services at a main branch or location haircare facility for authorized military and civilian personnel. Duties and Responsibilities Provides barbering hair care services for clients which include shampooing and conditioning cutting shaping sideburns nape of neck middle and top part of the head into various haircuts and styles to suit client shaves face styles mustache and beard. Massages neck face and scalp. Checks client s scalp and hair for visible disorders such as sores abrasions diseases which might interfere with requested barbering services. Consults with client on matters pertaining to their hair care needs. Maintains combs in solution and sanitizes equipment in chemical or physical agent. Responsible for the upkeep and cleanliness of designated work station and shop. Makes necessary preparations for shampoo and towels to be used to minimize delay of customer services. Makes minor repairs on equipment such as replacing switches plugs and cords etc. Operates cash register prepares hair care chits collects and accounts for cash received from clients balances daily sales using Salesperson s Daily Cash Report. Sells hair care products to clients and maintains Daily Appointment Book by name of client time and Stylist Barber assigned. May open and close shop. Assists with monthly inventory. Carries out policy of courtesy and customer service. Ensures 100 client satisfaction. Works under the general supervision of a designated supervisor. Carries out assignments with independence within prescribed policies and procedures exercises tact in dealing with clients. Work is reviewed in terms of quality of services provided and client satisfaction achieved. Performs other related duties as assigned . PHYSICAL EFFORT Requires continual use of both arms and legs which involves frequent standing reaching and light lifting. Objects handled such as beauty service apparatus appliances etc. seldom weigh in excess of 5 pounds. Dexterity is required in applying manual techniques. WORKING CONDITIONS Work is performed inside a haircare facility with proper lighting sufficient plumbing and heating adequate aisle space strong water pressure plenty of hot water adequate electric power and outlets for appliances and apparatus. Incumbent is subject to the possibility of cuts burns strains and electric shock and is exposed to hair cuttings skin conditions common colds and communicable diseases. Is required to wear a smock wash hands thoroughly and frequently with soap and water sanitize barbering tools after each use. MINIMUM QUALIFICATION REQUIREMENTS Graduate of an accredited school of barber culture or cosmetology and possession of a valid State License in Barbering or cosmetology. MEDICAL SCREENING REQUIREMENT All barber shop and beauty shop employees including contract personnel must be medically screened and determined to be free of communicable diseases prior to initial assignment. Unless necessary for local reasons there is no requirement for periodic examinations. This screening examination may be performed by non-physician personnel. The employer will direct him or her to a medical clinic on base where they must be screened. Abnormal responses or findings must be further evaluated by a provider This position is represented by the National Association of Government Employees, R4-123 Qualifications: EDUCATION AND LICENSE Graduate of an accredited school of barber culture or cosmetology and possession of a valid State License in Barbering or Cosmetology. Candidates selected for hire who possess a U.S. State License in Cosmetology from a State other than the State the position is located must obtain a valid State License in Barbering or Cosmetology in the State the position is located within six months from the date of hire. PHYSICAL REQUIREMENTS Continual use of both arms and legs involving frequent standing reaching and light lifting. Objects handled such as barber service apparatus appliances etc. dexterity is required in applying manual techniques.



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MERCHANDISER - MEN%27S APPAREL - Navy Exchange Services (NEX)
Posted: Jul 19, 2024 07:37
VIRGINIA BEACH, VA
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Title: MERCHANDISER - MEN%27S APPAREL Location: United States-Virginia-Virginia Beach Job Number: 240002GJ Job Summary: Responsible for assisting Buying teams with administrative functions including data entry related to one or more merchandise departments. Duties and Responsibilities: Performs data entry functions including but not limited to new item set up price changes item maintenance and returns to vendors RTV s . Prepares and submits item induction templates maintains UPC files and master stock assortments. Generates purchase orders confirms and reviews order quantities on purchase orders. Tracks purchase orders which includes making decisions on changing shipping windows and canceling back orders. Independently contacts accounting when shipping and billing discrepancies occur. Analyzes receiving reports and contacts vendors and or store receiving departments when there are delays and errors in shipment receiving goods. Negotiates pricing and or supplier support such as cooperative advertising freight concessions minimum order size displays training in-store vendor support to help demonstrations and other allowances as directed. Assists in the preparation and implementation of model stock plans and seasonal buying plans. Assists with preparing historical analysis of various aspects of the merchandise required in developing buying plans and making commitments. Checks basic stock assortment for additions and deletions initiates interstore transfers returns merchandise to warehouse and overstocked merchandise to vendors. Assists with decisions on substitutions over shipments chargebacks price discrepancies etc. Negotiates with vendors for return authorizations on deleted and discontinued product. Responds to inquiries and works closely with vendors and exchanges to resolve problems and facilitate flow of information regarding changes to stock assortments merchandise availability sales events substitutions vendor support etc. Ensures that Navy Exchanges are provided with complete merchandising information pertinent to assigned departments or merchandise classifications. Assists with preparation of master stock assortments category reviews and plan-o-grams for assigned departments. Participates in vendor meetings and assists with assortment selection and plan-o-gram development. Assists in the preparation of advertising sheets coop forms worksheets retail price changes secures samples and performs other related duties as needed in conjunction with all corporate promotional events. Prepares system reports as needed for review and analysis. Participates in functional training courses for department s assigned as required. Maintains proficiency in use of internal computer systems. Keeps abreast of current industry market trends for assigned departments. Works under the general supervision of a Buyer. Carries out responsibilities with a high degree of independence and exercises judgment and initiative in making decisions and commitments. Maintains frequent communication with other members of the buying and planning teams as well as with internal departments vendors distribution centers and stores. Performs other related duties as assigned. Qualifications: GENERAL EXPERIENCE 2 years of experience which was gained in administrative merchandising technical or other responsible work which enabled the applicant to gain a general knowledge of merchandising and procurement practices skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgement. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 year of education above the high school level may be substituted for 9 months experience up to a maximum of a 4 year bachelor s degree for 3 years of general experience. SPECIALIZED EXPERIENCE 1 year of experience which provided background in procurement practices knowledge of preparing and implementing of model stock plans and seasonal buying plays advertising sheets worksheets etc. or similar work which demonstrated the knowledge and ability within the procurement operational area.



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MICRO MARKET ASSOCIATE - Navy Exchange Services (NEX)
Posted: Jul 19, 2024 07:37
DAHLGREN, VA
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Title: MICRO MARKET ASSOCIATE Location: United States-Virginia-Dahlgren Job Number: 240002IL Why the Navy Exchange Service Command? While some may serve overseas for our country, we hold down the fort - we serve the men and women who wear the flag - America's strength, America's heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do. You can expect an unforgettable, dynamic, and competitive work environment. The Benefits begin DAY ONE: We know you work hard, and cultivate the very best solutions for your family - and that's why the benefits we offer, you won't find anywhere else: We offer a competitive federal salary beginning at the Non-Appropriated Fund NF-01 level depending on experience Did we mention, your Benefits begin on DAY ONE ? Federal Healthcare benefits Dental, Vision, 401(k) & Pension Plan Accrual of paid time off at DAY ONE Tuition reimbursement program Continuity Programs for Military Spouses Public Student Loan Forgiveness eligible* after qualifying years of service Tax Free shopping, worldwide, at any Navy Exchange location Because here at the Navy Exchange Service Command, there's no such thing as tomorrow - there's only today. GET AFTER IT. Seize the opportunity to grow and be community driven, too. Build a mission driven life. Mission: YOU . https://www.youtube.com/watch?v=9h1WLIY3hT8 - Heroes Welcome Job Summary Performs various duties within the Micro Market and vending machines, including but not limited to functionality and operation of machines, availability of products, money changing machines and payment kiosk, and ensuring maintenance upkeep of machines as required. Sells general merchandise to customers exercising professional selling techniques, provides service which anticipates and exceeds customer expectations. Operates a motor vehicle throughout the geographical area and on public roads in connection with performance of job duties. Duties and Responsibilities Maintains Exchange owned machines and Micro markets daily. Inspects, replenishes products to include, but not limited to an assortment of various products such as sandwiches, cakes, pies, popcorn, salads, fruits, pastry, sodas, yogurt, laundry detergent, etc. Ensures dates regarding product shelf [1] life for perishable items are adhered to, (e.g. documents the removal of expired food per the expiration dates of all food items, sanitizes areas, etc.) and that foods are not spoiled; removes aged foods or other merchandise from machines and or micro market. Greets, and engages customers in conversation for purposes of providing sales related assistance and opinion regarding available or sought after. Assists customers in the selection of merchandise, and suggests additional items to complement the customer's selections. Ensures assigned areas are fully stocked, and merchandise is neatly arranged. Communicates with supervisor regarding stock additions, deletions, fast and slow selling merchandise, customer preferences, needs, problems, etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service, job performance, achievement of sales goals, etc. Sets up and maintains prices and all Exchange branded visual programs in micro markets and where applicable, machines on items being sold; maintains a current price list for products/merchandise sold in the micro market. Ensures the micro market is maintained in clean and orderly manner; sweeps, mops floors, cleans counter-tops, wipes down coolers and empties trash cans. Responsible for assisting with resetting merchandise in the micro market at least annually to ensure all merchandise standards are adhered to, such as product adjacencies, branding, and placement. Responsible for laptop/tablet, scanner, handheld and/or other electronic devices needed to perform the inventory, receiving and ordering within the micro market. Assists in relocating and installing new machines at locations; cleans interior and exterior using appropriate cleaning solutions. Makes settings and adjustments on food dispensing, liquid dispensing and coin changer units. Collects money from vending machines, micro market kiosks, or other miscellaneous machines at locations according to established schedule. As required, accompanies vending contractors, verifying cash taken from vendor owned machines. Ensures all information recorded during machine servicing is collected via computerized hand held devices, and manually records counts of products, and prepares Vending Machines Cash Collection Slip (SS/411) by date, type of machine, name of attendant and cash meter readings for micro market locations not fully automated. Clears coin jams and makes refunds at designated locations as required. Responsible for inventory control, to include micro markets, trucks, routes, etc. in both the vending and micro market systems. Collects turn-in money bags daily from Cash Handling Clerks; counts and verifies cash receipt, prepares Daily Cash Receipt (SS/120) and arranges for deposit in accordance with established procedures. Receives bills from Cash Handling Clerk and purchases coins from Cashier's Cage Navy Exchange. Interacts with customers and coworkers in a friendly and professional manner, which includes adhering to NEX dress code/uniform standards, and assisting/supporting other vending team members to the maximum extent possible. Becomes knowledgeable regarding merchandise selected; including proper set-up, use, care, characteristics of various product price points. Communicates product-related information to customers knowledgeably and legibly. Operates motor vehicle throughout the geographical area in connection with duties performed. Loads and unloads merchandise by hand or dolly; insures that merchandise is protected from damage or bad weather. Prepares and maintains Daily Trip Report of all trips made. Adheres to and/or coordinates preventive maintenance schedule (i.e. oil change, tune up, brakes, etc.) with designated NEX personnel accordingly. Ensures to maintain proper level of fuel during the operation of the vehicle, and retains all receipt regarding refueling and/or maintenance. Ensures interior of the vehicle is clean and free of all debris, and returned to designated parking area at end of work day. Performs other related duties assigned. PHYSICAL EFFORT: Regularly lifts and transports moderately heavy objects weighing up to 40 lbs. occasionally handles heavier items with assistance or with material handling equipment. Regular walking, bending, and reaching are required. WORKING CONDITIONS: Work is performed both inside and outside. Incumbent is occasionally exposed to bad weather conditions while loading and unloading vehicle. Drives in all types of bad weather and is subject to cuts or bruises. JOB REQUIREMENTS: 1. Must possess a valid state driver's license or a valid commercial driver's license (CDL). 2. Must possess the knowledge and skills necessary to operate a motor vehicle safely. 3. Must be able to pass appropriate background checks needed for the specific area of responsibility (e.g. Federal, DOD, Security Clearance, etc.). 4. Pass the GSA defensive driving course. Qualifications: GENERAL EXPERIENCE One year progressive responsible clerical office or retail sales work of any kind in which the applicant has demonstrated the ability to interact with customers. OR SUBSTITUTION OF EDUCATION FOR GENERAL EXPERIENCE Half-year of academic study above the high school level may be substituted for each 6 months of general experience requirement. AND SPECIALIZED EXPERIENCE One year of progressively responsible experience that provides the applicant with knowledge and skills in the fundamentals of retail to include retail sales services vending store operations and warehouse etc. Physical Requirements Frequently stands walks and lifts moderately heavy objects weighing up to 40 lbs. Requirements Must possess a valid state driver s license. Must possess the knowledge and skills necessary to operate a motor vehicle safely. Must be able to pass appropriate background checks needed for the specific area of responsibility e.g. Federal DOD Security Clearance etc. - Must Pass the GSA defensive driving course.



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MAINTENANCE WORKER (FLEX) - Navy Exchange Services (NEX)
Posted: Jul 19, 2024 07:37
WASHINGTON, DC
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Title: MAINTENANCE WORKER (FLEX) Location: United States-District of Columbia-Washington Job Number: 240002FJ Job Summary: Regularly performs the full range and scope of maintenance and housekeeping services that include but not limited to the upkeep of buildings grounds fixtures equipment NEXCOM Hospitality Group NHG guest rooms public spaces etc. Assignments include simple painting plumbing carpentry electrical repairs maintenance using various equipment etc. Takes initiative to ensure all aspects of the facility are working correctly. Duties and Responsibilities: Performs work in at least two of the following trades in the maintenance and repair of buildings and related fixtures. Maintains work order log and follows up as required. Reports status to supervisor. Logs trouble calls with contractor as appropriate. - Plumbing: Makes basic plumbing repairs to sinks faucets commodes tanks urinals P-traps shut-off valves on washing machines and water supply which can be accomplished by removing cleaning resealing replacing defective parts or units installing water heaters garbage disposals faucets and sinks. - Washer Dryer repair Performs routine maintenance on washers and dryers to include cleaning lint ducts and vents replacing hoses and fittings as required and referring more complex problems to supervisor for action. - Heating Ventilation and Air Conditioning HVAC Recognizes the cause of faulty equipment and assists making repairs on a variety of HVAC units as appropriate. - Electrical Recognizes and reports electrical problems making repairs as appropriate. Replaces fluorescent and incandescent ballasts bulbs and tubes. - Carpentry Measures cuts and constructs or repairs wood or wood substitute items. Conducts basic carpentry repairs such as repairing or replacing screens window and door frames molding and trim and repair and replacement of drywall or similar products. - Painting Preparation of areas and standard coating methods such as brushing rolling and spraying and ensure surfaces are fully coated protected and free from drips and runs. - Responsible for a variety of semi-skilled and unskilled tasks involving standard methods related to the operation and maintenance of facilities. - Work assignments completed, and in-progress are spot-checked on a daily basis via documented inspection reports to assure that work practices techniques records and other functions are technically accurate and in compliance with instructions. Recurring assignments e.g. follow-up on maintenance requests reported by guests housekeeping or front desk are carried out independently without specific instructions. - Minimum two years of experience with demonstrated skill in two areas Carpentry Plumbing HVAC Electrical Painting. Knowledge in the applicable combination of trades sufficient to perform the duties of the position. - Knowledge of safety and environmental rules and regulations concerning procedures tools mechanical and electrified equipment commonly used chemicals and basic safe work practices are required. - Complete all required safety security training. - Required to do considerable standing bending walking pushing pulling and climbing. Must have ability to perform moderately strenuous physical labor as unassisted lifting moving and carrying of supplies and equipment weighing up to 45 pounds 100 pounds assisted is required. Must be able to climb descend stairs and ladders stoop bend kneel and work in uncomfortable positions. - Work involves normal risks or discomforts associated with property operations facility management and or mechanical systems. Work is performed both indoors and outdoors with potential exposure to extreme weather or temperature conditions. Occasional exposure to dusty or dirty conditions exists when visiting rooms or facilities undergoing repair maintenance or renovation. Personal Protective Equipment PPE is provided - Incumbent is expected to perform daily work on own initiative and carry out assignments in accordance with DOD and Navy regulations. Situations involving unfamiliar problems not covered by instructions are referred to the supervisor for resolution. - Typically, employee uses routine instructions and work methods that are common to the trade and may be general in nature. Where available the incumbent will rely on blueprints manufacturer s instructions manuals and maintenance specifications. - May be required to possess a valid state driver license as travel to other facilities may be required within the normal scope of duties. Applicants will be notified when this is a requirement for appointment. - This position is subject to the possibility of workdays on weekends and holidays as well as rotating shifts often consisting of other than normal duty hours. May be recalled to duty and or required to work overtime including on an emergency basis. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE One year of experience that provided the applicant with knowledge of general maintenance practices involving the upkeep of buildings grounds fixtures equipment etc. SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience. SPECIALIZED EXPERIENCE Three years of maintenance work in involving painting plumbing carpentry and electrical repairs. PHYSICAL REQUIREMENTS Standing stooping bending kneeling climbing and work in tiring and uncomfortable positions. Frequently lifts and carries material weighing up to 50 pounds Why the Navy Exchange Service Command? While some may serve overseas for our country, we hold down the fort - we serve the men and women who wear the flag - America's strength, America's heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do. . You can expect an unforgettable, dynamic, and competitive work environment. The Benefits begin DAY ONE: We know you work hard, and cultivate the very best solutions for your family - and that's why the benefits we offer, you won't find anywhere else: . We offer a competitive federal salary beginning at the Non-Appropriated Fund NF-01 level depending on experience . Did we mention, your Benefits begin on DAY ONE ? . Federal Healthcare benefits . Dental, Vision, 401(k) & Pension Plan . Accrual of paid time off at DAY ONE . Tuition reimbursement program . Continuity Programs for Military Spouses . Public Student Loan Forgiveness eligible* after qualifying years of service . Tax Free shopping, worldwide, at any Navy Exchange location Because here at the Navy Exchange Service Command, there's no such thing as tomorrow - there's only today. GET AFTER IT. Seize the opportunity to grow and be community driven, too. Build a mission driven life. Mission: YOU . https://www.youtube.com/watch?v=9h1WLIY3hT8 - Heroes Welcome



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COLLECTIONS CLERK - Navy Exchange Services (NEX)
Posted: Jul 19, 2024 07:37
NORFOLK, VA
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Title: COLLECTIONS CLERK Location: United States-Virginia-Norfolk Job Number: 240002HY Job Summary: Performs a variety of duties in connection with the collection of money due to Navy Exchanges on any customer debts invalid checks NEXCARD STAR Card Home Layaway etc. due the Navy Exchange System. Duties and Responsibilities: Performs all or a combination of the following duties. Receives Journal Vouchers and supporting documents bad checks collection letters etc. forwarded by Navy Exchanges regarding uncollectible debts. Examines Journal Vouchers and researches resolves discrepancies. Extracts information from Journal Voucher and enters required information into computer database. Performs quality control functions to ensure database is accurate by double-checking database information against original journal voucher. Identifies researches and corrects discrepancies. Sets up individual files for each person uncollectible account listed on Journal Voucher and initiates corporate level collection efforts which include letters telephone calls etc. Performs research necessary to obtain accurate mailing addresses telephone numbers etc. Documents all collection efforts. Receives copies of money orders certified checks for payment of debts. Records payment acknowledges receipt and certifies that payment is made. When partial payments are made arranges payment schedule and follows up with reminders. Logs payments to be credited to accounts and advises Navy Exchange of full or partial payments. Receives information regarding payments made directly to Exchanges makes appropriate entries and updates case file. Researches errors disputes and other problems as issues are identified. Claims and problems from customers are received in the form of letters and telephone calls. Determines research processing action and procedures to be applied to resolve problems following established procedures. Initiates correspondence replies to issues raised by customers banks law enforcement agencies credit reporting bureaus etc. Ensures all questions are satisfactorily and completely answered. Coordinates replies with applicable Navy Exchanges as appropriate. Maintains and prepares records of and reports regarding collection activity as required. Performs other related duties as assigned. Works independently in accordance with established procedures under the supervision of a designated supervisor who provides guidance regarding new or revised procedures. Qualifications: GENERAL EXPERIENCE One year of experience performing clerical work that demonstrated customer service accuracy and attention to detail to apply established procedures for researching recording and compiling data. AND SPECIALIZED EXPERIENCE One year of experience performing work that required knowledge of established customer service skills and basic accounting procedures and or techniques such as analyzing and researching accounting data recording data and or customer client oriented and data entry. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Six months of academic study 15 credit hours above the high school level that included 3 credit hours of accounting may be substituted for each 6 months of general experience. One year 30 credit hours of academic study above the high school level may be substituted to each 6 months of specialized experience.



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(NORFOLK NAVY LODGE) HOUSEKEEPING ATTENDANT - Navy Exchange Services (NEX)
Posted: Jul 19, 2024 07:37
NORFOLK, VA
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Title: (NORFOLK NAVY LODGE) HOUSEKEEPING ATTENDANT Location: United States-Virginia-Norfolk Job Number: 240002F5 Job Summary : Regularly performs the full range and scope of housekeeping services at a Navy Gateway Inn and Suites and or Navy Lodge property including but not limited to cleaning guest rooms, interior, public spaces, storage areas, laundry rooms, exterior spaces etc. These services include but are not limited to vacuuming, mopping, dusting, scrubbing, washing, moving items, polishing, cleaning, removal of debris, trash, transporting clean and dirty linen towels etc. Uses hand and powered cleaning equipment in connection with performing duties. Duties and Responsibilities Cleans guest rooms and other assigned areas. Operates cleaning equipment e.g. vacuum cleaner, carpet cleaner, waxer and polisher. Empties wastebaskets,dusts,waxes and polishes room furniture. Also washes walls,partitions, air vents, disinfects and deodorizes toilet bowls lavatories etc. Washes and replaces window treatments and cleans ceiling fixtures. Changes light bulbs and room partitions using ladders and scaffolds. Moves furniture to clean under and behind, uses step stool to clean window and window treatments, cabinet tops, mirrors and picture frames. Cleans bathroom areas including tub, tile, walls, commode floors, and vanity. Cleans kitchen area including stoves, ovens, microwave, refrigerator, cabinets and floor. Washes and disinfects dishes, utensils and cookware. Cleans iron and ironing board and replaces cover as necessary. Cleans and ensures proper functionality of luggage racks and ensures proper number of male, female hangers are available in closets. Ensures TVs are clean and programmed to proper channel and volume alarm clocks are properly programmed with back up battery and in-room phones are clean properly programmed and in working condition. Places proper number of amenities in room to include consumables and non-consumables. Removes and replaces bed linen, inspects mattresses and pull-out sofas. Moves re-positions beds upon guest checkout weekly or at a guests request. Greets and welcomes guests upon sight always maintaining outstanding guest relations. Ensures privacy and security of guests is maintained at all times. Cleans, vacuums and mops corridors, stairways, guest laundry, patios and balconies. Shampoos rugs, carpets and polishes rails of stairways on a regular basis. Completes scheduled carpet cleaning, using heavy industrial type carpet cleaners and equipment. Performs deep cleaning as required by program standards e.g. on a scheduled basis and upon check-out of guests in pet friendly rooms and in rooms that had an ADA service animal which includes, but is not limited to defrosting the refrigerator,cleaning windows,inside and out, carpet cleaning, shampoo and or spot treatment cleaning walls and other such tasks. Maintains cleanliness and order of storage rooms. Continually communicates the status of cleaned rooms and other spaces to supervisor through completion of daily assignments or property management system in the housekeeping department. Accomplishes minor repairs and maintenance of equipment used and reports to supervisor when major repair or replacement is required. - Cleans and inspects exterior spaces such as parking lots and outside passage ways. May be required to load and unload trucks, vans. Assists with the receipt of supplies from vendors the assembly separation storage and delivery of merchandise by opening boxes and crates. May also be required to move heavy by use of hand truck. Uses common hand tools such as hammers, pliers, box cutters, crowbar and shears for cutting bands. Responsible for the pass key and other keys as assigned. Returns all keys at the end of each shift. Must report immediately to the supervisor such things as no luggage in a stay-over guest room, no service needed, room status, vacancies, extra guests, unauthorized pets and any other unusual circumstances. Reports any lost and found items to the housekeeping supervisor immediately, listing the room number or area where items was found. May be responsible for the set-up and breakdown, clean-up of the complimentary self-service breakfast bar. Assists with preparing, heating, displaying and replenishing breakfast items available to guests during breakfast hours. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour. Required to obtain proper food handling certifications as applicable. Completes all required safety security training. Maintains a clean and safe environment. Applies knowledge of blood-borne pathogens, safety measures to determine potential safety concerns, related to contaminated linens and personal care items. Follows all NEXCOM Hospitality Group NHG protocols during daily service activity. Performs laundry operations at the facility. May be required to possess a valid state drivers license to travel to other lodging facilities as required within the normal scope of duties. - May be required to obtain NHG housekeeping certification within 6 months of employment as well as other certification requirements. Performs other related duties as assigned This position is represented by the American Federation of Government Employees, Local 22 Qualifications: No experience required High School graduate or equivalent preferred. Physical requirements moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment.



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NAVY LODGE GUEST SERVICE REPRESENTATIVE II (Full-Time) - Navy Exchange Services (NEX)
Posted: Jul 19, 2024 07:37
PENSACOLA, FL
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Title: NAVY LODGE GUEST SERVICE REPRESENTATIVE II (Full-Time) Location: United States-Florida-Pensacola Job Number: 240002J8 Job Summary Serves as first point of contact with guests at a Navy Gateway Inn and Suites and/or Navy Lodge property, and handles all stages of guests' stay; accommodating special requests as needed, and resolving issues that may arise. Responsible for front desk operations, lobby appearance, guest service, related office operations and the safety, security and privacy of all guests. Overnight shifts are regularly scheduled. Duties and Responsibilities - Must possess a welcoming manner and positive attitude, demonstrate effective communication skills, interacts professionally with guests, answering questions concerning lodging facilities, amenities and provides information about local attractions - Assists guests with all requests, in person or via telephone, including, but not limited to, making, confirming and/or cancelling room reservations, collecting payments and presenting lodging receipts, check-in/check-out process, authorized patron verification, guest room assignments, credit card processing etc. - Greets and welcomes guests upon sight, always maintaining outstanding guest relations. - Required to complete all mandatory training designated for overnight shift and is designated to fill in schedule gaps due to call-outs, no-shows, vacations etc. for the overnight shift schedule. Completes all work duties and reports assigned to the shift, as required. - Communicates with all lodging associates and chain of command concerning operations, guest issues or situations that require immediate attention. - Applies knowledge of standard operating procedures, processes and rules governing patron eligibility. Receives requests and processes reservations within established guidelines. When rooms are not available, provides a certificate of non-availability (CNA) and/or alternative lodging options in the area. - Reconciles shift transactions of all accounts and outlets of the property, ensuring complete balancing while maintaining guest service at all times. - Interacts with guests and receives and resolves guests' complaints, including but not limited to: adjusting room fees, adjusting check-in/check-out times consistent with program policy, and refers unusual issues to immediate supervisor for assistance and/or resolution. Utilizes judgment and understanding of policies and procedures to better assist guests. - Registers and assigns rooms to guests, issuing room keys or cards; transmits and receives messages, and keeps records of occupied rooms and guest accounts, makes and confirms reservations, presenting statements and collecting payments, as necessary. - Operates a multi-line telephone system, records and delivers messages, as required, and answers inquiries pertaining to services, base facilities, area attractions and travel directions. - Responsible for inventory of all keys and other supplies and/or amenities maintained at the front desk. Keeps the front desk and lobby area clean and safe. - Responsible for assigned master key. Properly logs in and out using key log for record. Must report lost key to supervisor immediately for security reasons. - Utilizes the Property Management System (PMS) to access guest information, retrieve reservation information and change or cancel reservations as requested by the guests. Verifies registration information, secures a credit card for incidental expenses and authorizes credit card for room charges. - May be required to retrieve Lost and Found items and contact guests regarding lost or found items. - Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guests to a different room, when required. - Operates POS to record sales from convenience store (if applicable). May assist in maintaining and stocking adequate supply levels. - Ensures all wake up calls are handled promptly and properly. Types any miscellaneous memos/correspondence required in the course of performing assigned duties. - Ensures security of all guests is maintained at all times - Exchanges and maintains rotating change fund and daily log of moneys received and deposited. Securely maintains all records and access to guest safety deposit boxes, as applicable. - May be required to generate and print various reports from the PMS such as Expected Arrivals, Departure List, In-House Guest List and Night Audit reports, as well as other daily, monthly or annual occupancy reports. Verifies accuracy of charges for correctness and makes appropriate changes if errors occur. - Completes all computer generated reports, as assigned, and notates any account discrepancies for corrective action by management. - Prepares Close Bank Report and receipts at the end of each shift in accordance with established procedures. - Prepares end of day front desk reconciliations identifying and addressing any discrepancies made throughout the day. - May be responsible for the set-up and breakdown/clean-up of the complimentary "self-service" breakfast bar. Assist with preparing, heating, displaying and replenishing breakfast items available to guests during breakfast hours. Ensures surrounding area is returned to its original state and free of all leftover food by the end of designated breakfast hour. Required to obtain proper food handling certifications as applicable. - May be required to assist in laundry facility and issue/deliver supplies to guests. - May be required to possess a valid state driver's license to travel to other lodging facilities as needed, within the normal scope of duties. - Will be required to work all shifts, including weekends and holidays, as scheduled. - May be called upon to maintain operations during inclement weather and/or other emergencies for short period of time during the absence of supervisor, GM or AGM. - May be required to obtain NEXCOM Hospitality Group (NHG) front desk certification within 6 months of employment, as well as, any other requirements. Performs other duties as assigned. Qualifications: GENERAL EXPERIENCE One 1 year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily. AND SPECIALIZED EXPERIENCE One 1 year progressively responsible experience related to the position to be filled. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience.



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NAVY LODGE HOUSEKEEPING ATTENDANT (Part-Time) - Navy Exchange Services (NEX)
Posted: Jul 19, 2024 07:37
PENSACOLA, FL
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Title: NAVY LODGE HOUSEKEEPING ATTENDANT (Part-Time) Location: United States-Florida-Pensacola Job Number: 240002J7 Job Summary Regularly performs the full range and scope of housekeeping services at a Navy Gateway Inn and Suites and/or Navy Lodge property including, but not limited to: cleaning guest rooms, interior public spaces, storage areas, laundry rooms, exterior spaces, etc. These services include, but are not limited to: vacuuming, mopping, dusting, scrubbing, washing, moving items, polishing, cleaning, removal of debris/trash, transporting clean and dirty linen / towels, etc. Uses hand and powered cleaning equipment in connection with performing duties. Duties and Responsibilities - Cleans guest rooms and other assigned areas. Operates cleaning equipment, e.g. vacuum cleaner, carpet cleaner, waxer and polisher. Empties wastebaskets, dusts, waxes and polishes room furniture. Also washes walls, partitions, air vents, disinfects and deodorizes toilet bowls, lavatories, etc. Washes and replaces window treatments and cleans ceiling fixtures. Changes light bulbs and room partitions using ladders and scaffolds. Moves furniture to clean under and behind; uses step stool to clean window and window treatments, cabinet tops, mirrors and picture frames. Cleans bathroom areas including tub, tile, walls, commode, floors and vanity. Cleans kitchen area including stoves, ovens, microwave, refrigerator, cabinets and floor. Washes and disinfects dishes, utensils and cookware. - Cleans iron and ironing board and replaces cover, as necessary. Cleans and ensures proper functionality of luggage racks and ensures proper number of male/female hangers are available in closets. Ensures TVs are clean and programmed to proper channel and volume; alarm clocks are properly programmed with back up battery, and in-room phones are clean, properly programmed and in working condition. - Places proper number of amenities in room to include consumables and non-consumables. Removes and replaces bed linen, inspects mattresses and pull-out sofas. Moves/re-positions beds upon guest checkout, weekly or at a guest's request. - Greets and welcomes guests upon sight, always maintaining outstanding guest relations. - Ensures privacy and security of guests is maintained at all times. - Cleans, vacuums and mops corridors, stairways, guest laundry, patios and balconies. Shampoos rugs/carpets and polishes rails of stairways on a regular basis. Completes scheduled carpet cleaning using heavy (industrial type) carpet cleaners and equipment. - Performs deep cleaning as required by program standards (e.g. on a scheduled basis and upon check-out of guests in "pet friendly" rooms and in rooms that had an ADA service animal), which includes but is not limited to: defrosting the refrigerator, cleaning windows (inside and out), carpet cleaning (shampoo and/or spot treatment), cleaning walls and other such tasks. - Maintains cleanliness and order of storage rooms. - Continually communicates the status of cleaned rooms and other spaces to supervisor through completion of daily assignments or property management system in the housekeeping department. - Accomplishes minor repairs and maintenance of equipment used and reports to supervisor when major repair or replacement is required. - Cleans and inspects exterior spaces such as parking lots and outside passage ways. - May be required to load and unload trucks/vans. Assists with the receipt of supplies from vendors, the assembly, separation, storage and delivery of merchandise by opening boxes and crates. May also be required to move heavy by use of hand truck. Uses common hand tools such as hammers, pliers, box cutters, crowbar and shears for cutting bands. - Responsible for the pass key and other keys as assigned. Returns all keys at the end of each shift. - Must report immediately to the supervisor such things as no luggage in a stay-over guest room, no service needed, room status vacancies, extra guests, unauthorized pets, and any other unusual circumstances. - Reports any "lost and found" items to the housekeeping supervisor immediately, listing the room number or area where item(s) was found. - May be responsible for the set-up and breakdown/clean-up of the complimentary "self-service" breakfast bar. Assists with preparing, heating, displaying and replenishing breakfast items available to guests during breakfast hours. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour. Required to obtain proper food handling certifications as applicable. - Completes all required safety & security training. - Maintains a clean and safe environment. Applies knowledge of blood-borne pathogens safety measures to determine potential safety concerns related to contaminated linens and personal care items. Follows all NEXCOM Hospitality Group (NHG) protocols during daily service activity. - Performs laundry operations at the facility. - May be required to possess a valid state driver's license to travel to other lodging facilities as required within the normal scope of duties. - May be required to obtain NHG housekeeping certification within 6 months of employment as well as other certification requirements. Performs other related duties as assigned Qualifications: No experience required High School graduate or equivalent preferred. Physical requirements moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment.



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NAVY LODGE HOUSEKEEPING ATTENDANT (Full-Time) - Navy Exchange Services (NEX)
Posted: Jul 19, 2024 07:37
PENSACOLA, FL
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Title: NAVY LODGE HOUSEKEEPING ATTENDANT (Full-Time) Location: United States-Florida-Pensacola Job Number: 240002J6 Job Summary Regularly performs the full range and scope of housekeeping services at a Navy Gateway Inn and Suites and/or Navy Lodge property including, but not limited to: cleaning guest rooms, interior public spaces, storage areas, laundry rooms, exterior spaces, etc. These services include, but are not limited to: vacuuming, mopping, dusting, scrubbing, washing, moving items, polishing, cleaning, removal of debris/trash, transporting clean and dirty linen / towels, etc. Uses hand and powered cleaning equipment in connection with performing duties. Duties and Responsibilities - Cleans guest rooms and other assigned areas. Operates cleaning equipment, e.g. vacuum cleaner, carpet cleaner, waxer and polisher. Empties wastebaskets, dusts, waxes and polishes room furniture. Also washes walls, partitions, air vents, disinfects and deodorizes toilet bowls, lavatories, etc. Washes and replaces window treatments and cleans ceiling fixtures. Changes light bulbs and room partitions using ladders and scaffolds. Moves furniture to clean under and behind; uses step stool to clean window and window treatments, cabinet tops, mirrors and picture frames. Cleans bathroom areas including tub, tile, walls, commode, floors and vanity. Cleans kitchen area including stoves, ovens, microwave, refrigerator, cabinets and floor. Washes and disinfects dishes, utensils and cookware. - Cleans iron and ironing board and replaces cover, as necessary. Cleans and ensures proper functionality of luggage racks and ensures proper number of male/female hangers are available in closets. Ensures TVs are clean and programmed to proper channel and volume; alarm clocks are properly programmed with back up battery, and in-room phones are clean, properly programmed and in working condition. - Places proper number of amenities in room to include consumables and non-consumables. Removes and replaces bed linen, inspects mattresses and pull-out sofas. Moves/re-positions beds upon guest checkout, weekly or at a guest's request. - Greets and welcomes guests upon sight, always maintaining outstanding guest relations. - Ensures privacy and security of guests is maintained at all times. - Cleans, vacuums and mops corridors, stairways, guest laundry, patios and balconies. Shampoos rugs/carpets and polishes rails of stairways on a regular basis. Completes scheduled carpet cleaning using heavy (industrial type) carpet cleaners and equipment. - Performs deep cleaning as required by program standards (e.g. on a scheduled basis and upon check-out of guests in "pet friendly" rooms and in rooms that had an ADA service animal), which includes but is not limited to: defrosting the refrigerator, cleaning windows (inside and out), carpet cleaning (shampoo and/or spot treatment), cleaning walls and other such tasks. - Maintains cleanliness and order of storage rooms. - Continually communicates the status of cleaned rooms and other spaces to supervisor through completion of daily assignments or property management system in the housekeeping department. - Accomplishes minor repairs and maintenance of equipment used and reports to supervisor when major repair or replacement is required. - Cleans and inspects exterior spaces such as parking lots and outside passage ways. - May be required to load and unload trucks/vans. Assists with the receipt of supplies from vendors, the assembly, separation, storage and delivery of merchandise by opening boxes and crates. May also be required to move heavy by use of hand truck. Uses common hand tools such as hammers, pliers, box cutters, crowbar and shears for cutting bands. - Responsible for the pass key and other keys as assigned. Returns all keys at the end of each shift. - Must report immediately to the supervisor such things as no luggage in a stay-over guest room, no service needed, room status vacancies, extra guests, unauthorized pets, and any other unusual circumstances. - Reports any "lost and found" items to the housekeeping supervisor immediately, listing the room number or area where item(s) was found. - May be responsible for the set-up and breakdown/clean-up of the complimentary "self-service" breakfast bar. Assists with preparing, heating, displaying and replenishing breakfast items available to guests during breakfast hours. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour. Required to obtain proper food handling certifications as applicable. - Completes all required safety & security training. - Maintains a clean and safe environment. Applies knowledge of blood-borne pathogens safety measures to determine potential safety concerns related to contaminated linens and personal care items. Follows all NEXCOM Hospitality Group (NHG) protocols during daily service activity. - Performs laundry operations at the facility. - May be required to possess a valid state driver's license to travel to other lodging facilities as required within the normal scope of duties. - May be required to obtain NHG housekeeping certification within 6 months of employment as well as other certification requirements. Performs other related duties as assigned Qualifications: No experience required High School graduate or equivalent preferred. Physical requirements moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment.



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NAVY LODGE HOUSEKEEPING ATTENDANT (FLEX) - Navy Exchange Services (NEX)
Posted: Jul 19, 2024 07:37
PENSACOLA, FL
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Title: NAVY LODGE HOUSEKEEPING ATTENDANT (FLEX) Location: United States-Florida-Pensacola Job Number: 240002J9 Job Summary Regularly performs the full range and scope of housekeeping services at a Navy Gateway Inn and Suites and/or Navy Lodge property including, but not limited to: cleaning guest rooms, interior public spaces, storage areas, laundry rooms, exterior spaces, etc. These services include, but are not limited to: vacuuming, mopping, dusting, scrubbing, washing, moving items, polishing, cleaning, removal of debris/trash, transporting clean and dirty linen / towels, etc. Uses hand and powered cleaning equipment in connection with performing duties. Duties and Responsibilities - Cleans guest rooms and other assigned areas. Operates cleaning equipment, e.g. vacuum cleaner, carpet cleaner, waxer and polisher. Empties wastebaskets, dusts, waxes and polishes room furniture. Also washes walls, partitions, air vents, disinfects and deodorizes toilet bowls, lavatories, etc. Washes and replaces window treatments and cleans ceiling fixtures. Changes light bulbs and room partitions using ladders and scaffolds. Moves furniture to clean under and behind; uses step stool to clean window and window treatments, cabinet tops, mirrors and picture frames. Cleans bathroom areas including tub, tile, walls, commode, floors and vanity. Cleans kitchen area including stoves, ovens, microwave, refrigerator, cabinets and floor. Washes and disinfects dishes, utensils and cookware. - Cleans iron and ironing board and replaces cover, as necessary. Cleans and ensures proper functionality of luggage racks and ensures proper number of male/female hangers are available in closets. Ensures TVs are clean and programmed to proper channel and volume; alarm clocks are properly programmed with back up battery, and in-room phones are clean, properly programmed and in working condition. - Places proper number of amenities in room to include consumables and non-consumables. Removes and replaces bed linen, inspects mattresses and pull-out sofas. Moves/re-positions beds upon guest checkout, weekly or at a guest's request. - Greets and welcomes guests upon sight, always maintaining outstanding guest relations. - Ensures privacy and security of guests is maintained at all times. - Cleans, vacuums and mops corridors, stairways, guest laundry, patios and balconies. Shampoos rugs/carpets and polishes rails of stairways on a regular basis. Completes scheduled carpet cleaning using heavy (industrial type) carpet cleaners and equipment. - Performs deep cleaning as required by program standards (e.g. on a scheduled basis and upon check-out of guests in "pet friendly" rooms and in rooms that had an ADA service animal), which includes but is not limited to: defrosting the refrigerator, cleaning windows (inside and out), carpet cleaning (shampoo and/or spot treatment), cleaning walls and other such tasks. - Maintains cleanliness and order of storage rooms. - Continually communicates the status of cleaned rooms and other spaces to supervisor through completion of daily assignments or property management system in the housekeeping department. - Accomplishes minor repairs and maintenance of equipment used and reports to supervisor when major repair or replacement is required. - Cleans and inspects exterior spaces such as parking lots and outside passage ways. - May be required to load and unload trucks/vans. Assists with the receipt of supplies from vendors, the assembly, separation, storage and delivery of merchandise by opening boxes and crates. May also be required to move heavy by use of hand truck. Uses common hand tools such as hammers, pliers, box cutters, crowbar and shears for cutting bands. - Responsible for the pass key and other keys as assigned. Returns all keys at the end of each shift. - Must report immediately to the supervisor such things as no luggage in a stay-over guest room, no service needed, room status vacancies, extra guests, unauthorized pets, and any other unusual circumstances. - Reports any "lost and found" items to the housekeeping supervisor immediately, listing the room number or area where item(s) was found. - May be responsible for the set-up and breakdown/clean-up of the complimentary "self-service" breakfast bar. Assists with preparing, heating, displaying and replenishing breakfast items available to guests during breakfast hours. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour. Required to obtain proper food handling certifications as applicable. - Completes all required safety & security training. - Maintains a clean and safe environment. Applies knowledge of blood-borne pathogens safety measures to determine potential safety concerns related to contaminated linens and personal care items. Follows all NEXCOM Hospitality Group (NHG) protocols during daily service activity. - Performs laundry operations at the facility. - May be required to possess a valid state driver's license to travel to other lodging facilities as required within the normal scope of duties. - May be required to obtain NHG housekeeping certification within 6 months of employment as well as other certification requirements. Performs other related duties as assigned Qualifications: No experience required High School graduate or equivalent preferred. Physical requirements moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment.



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ASSISTANT GENERAL MANAGER (NGIS) - Navy Exchange Services (NEX)
Posted: Jul 19, 2024 07:37
MILLINGTON, TN
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Title: ASSISTANT GENERAL MANAGER (NGIS) Location: United States-Tennessee-Millington Job Number: 240002EQ Responsible for reporting deficiencies to the GM. Assumes GM duties in his/her absence. - Responsible for knowledge of the Property Management System (PMS), financial systems and Learning Management System (LMS). - Utilizes the Enterprise Inventory Management System (CORE-HMS) to verify room inventories and modify inventory availability for multiple sales channels (e.g., Call Center, Defense Travel System (DTS), DoD lodging website, etc.) to maximize utilization and revenue generating opportunities. - Processes local reservations, reservations through the Central Reservation System (CRS) and PMS. - Maintains contact with guests to ensure guest satisfaction. Responds to all guest inquiries and concerns. - Provides customer-facing integration, execution, and management of services and resources at the installation level. - Conducts inspections of guest rooms, public access areas and outside grounds for cleanliness and appearance. Identifies deficiencies and ensures corrections are implemented. - Develops local instructions concerning housekeeping, maintenance and reporting procedures, non-availability of units and a variety of related facility requirements. Recommends changes to operating procedure to update operations and forwards to GM. - Maintains liaison with vendors, suppliers and other appropriate authorities within the local area to ensure adequate levels of service and to establish maximum vendor relation. - Participates in Manager on Duty program. - Coordinates preventative maintenance of facilities and equipment with maintenance personnel. - Coordinates service requirements with the Contracting department for those supplies, services and labor requiring contract negotiation procedures. - Ensures completion of compliance training by all associates. - Ensures compliance with all safety, fire and sanitation regulations; responsible for the safety of all guests and associates. - Ensures security measures are maintained at all times. - Ensures guest privacy is maintained at all time. - Carries out EEO policies and communicates support of these policies to subordinates. - May be called upon to maintain operations during inclement weather and/or other emergencies. Performs other related duties as assigned. The incumbent of this position must file a Financial Disclosure Report (OGE) Form 450, as required. Qualifications: A total of 4 years of experience, consisting of the following: GENERAL EXPERIENCE: 3 years of experience in administrative, technical or other responsible work, which enabled the applicant to gain a general knowledge of operational practices and procedures; skill in dealing with others in person-to-person work relationships; and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION OF EXPERIENCE: 1 year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4-year bachelor's degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: One year of responsible experience provided in-depth knowledge of hotel/motel or institutional management or other related service industry management and operations. Such experience should include a background in most of the following: procurement of supplies and equipment, operational efficiency, sanitation, internal financial controls, budgeting, staffing, room design, and decorating, or similar work that demonstrates the knowledge and abilities of the operational area. Current or Former Federal Government Retail management experience may be considered in lieu of hospitality experience. Job: Management



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GUEST SERVICE REPRESENTATIVE I - Navy Exchange Services (NEX)
Posted: Jul 19, 2024 07:37
MILLINGTON, TN
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Title: GUEST SERVICE REPRESENTATIVE I Location: United States-Tennessee-Millington Job Number: 240002I6 Job Summary Serves as first point of contact with guests at a Navy Gateway Inn and Suites and/or Navy Lodge property and handles all stages of guests' stay; accommodating special requests, as needed, and resolving issues that may arise. Responsible for front desk operations, lobby appearance, guest service, related office operations and the safety, security and privacy of all guests. Duties and Responsibilities - Must possess a welcoming manner and positive attitude, demonstrate effective communication skills, professionally interact with guests answering guest questions concerning lodging facilities, amenities and provides information about local attractions - Assists guests with all requests, in person or via telephone, including, but not limited to, making, confirming and/or cancelling room reservations, collecting payments and presenting lodging receipts, check-in/check-out process, authorized patron verification, guest room assignments, credit card processing etc. - Greets and welcomes guests upon sight, always maintaining outstanding guest relations. - Communicates with all lodging associates and chain of command concerning operations, guest issues or situations that require immediate attention. - Applies knowledge of standard operating procedures, processes and rules governing patron eligibility. Receives requests and processes reservations within established guidelines. When rooms are not available, provides a certificate of non-availability (CNA) and/or alternative lodging options in the area. - Assists Front Office Manager, Supervisor or Assistant General Manager (AGM) in handling group reservations, utilizes commitment agreement for all group per brand standards. - Reconciles shift transactions of all accounts and outlets of the property, ensuring complete balancing while maintaining guest service at all times. - Interacts with guests and receives and resolves guests' complaints, including but not limited to: adjusting room fees, adjusting check-in/check-out times consistent with program policy, and refers unusual issues to immediate supervisor for assistance and/or resolution. Utilizes judgment and understanding of policies and procedures to better assist guests. - Registers and assigns rooms to guests, issuing room keys or cards; transmits and receives messages, and keeps records of occupied rooms and guest accounts, makes and confirms reservations, presenting statements and collecting payments, as necessary. - Operates a multi-line telephone system, records and delivers messages, as required, and answering inquiries pertaining to services, base facilities, area attractions and travel directions. - Responsible for inventory of all keys and other supplies and/or amenities maintained at the front desk. Keeps the front desk and lobby area clean and safe. - Responsible for assigned master key. Properly logs in and out using key log for record. Must report lost key to supervisor immediately, for security reasons. - Assists the Front Office Manager, Supervisor or AGM to train and instruct personnel assigned to the Front Desk. - Utilizes the Property Management System (PMS) to access guest information, retrieve reservation information and change or cancel reservations as requested by the guests. Verifies registration information, secures a credit card for incidental expenses and authorizes credit card for room charges. - Assists the Front Office Manager, Supervisor or AGM in ensuring that the Lost and Found is utilized in Property Management System and disposal processes are adhered to according to brand standards. - Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guests to a different room, when required. - Operates POS to record sales from convenience store (if applicable). May assist in maintaining and stocking adequate supply levels. - Ensures all wake up calls are handled promptly and properly. Types any miscellaneous memos/correspondence required in the course of performing assigned duties. - Exchanges and maintains rotating change fund and daily log of moneys received and deposited. Securely maintains all records and access to guest safety deposit boxes; if applicable. - May be required to generate and print various reports from the PMS such as Expected Arrivals, Departure List, In-House Guest List and Night Audit reports as well as other daily, monthly or annual occupancy reports. Verifies accuracy of charges and makes appropriate changes if errors occur. - Completes all computer generated reports, as assigned, and notates any account discrepancies for action by management. - Prepares Close Bank Report and receipts at the end of each shift in accordance with established procedures. - May be responsible for the set-up and breakdown/clean-up of the complimentary "self-service" breakfast bar. Assist with preparing, heating, displaying and replenishing breakfast items available to guests during breakfast hours. Ensures surrounding area is returned to its original state and free of all leftover food by the end of designated breakfast hour. Required to obtain proper food handling certifications as applicable. - May be required to assist in laundry facility and issue/deliver supplies to guests. - May be required to possess a valid state driver's license to travel to other lodging facilities as needed, within the normal scope of duties. - Will be required to work all shifts, including weekends and holidays as scheduled. - May be called upon to maintain operations during inclement weather and other emergencies for short period of time, during the absence of supervisor, GM or AGM. - May be required to obtain NEXCOM Hospitality Group (NHG) front desk certification within 6 months of employment, as well as, any other requirements. Performs other duties as assigned. Qualifications: GENERAL EXPERIENCE One 1 year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily. AND SPECIALIZED EXPERIENCE One 1 year progressively responsible experience related to the position to be filled. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience.



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(NEX PORTSMOUTH) - NNSY MINI MART - SALES ASSOCIATE - Navy Exchange Services (NEX)
Posted: Jul 18, 2024 01:12
PORTSMOUTH, VA
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Title: (NEX PORTSMOUTH) - NNSY MINI MART - SALES ASSOCIATE Location: United States-Virginia-Portsmouth Job Number: 240002I1 Job Summary : Sells general merchandise to customers exercising professional selling techniques. Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Assists in all aspects of ensuring full operation of the Food and Beverage Convenience Bar to include but not limited to opening and closing the Convenience Bar preparing displaying replenishing goods and cleaning stations and equipment as necessary. Duties and Responsibilit ies: Applicable to Minimarts operating a Food and Beverage Convenience Bar - Greets and engages customers in conversation for purposes of providing sales related assistance. Assists in the selection of merchandise and suggests additional items to complement the customer s selections. Where applicable offers customers the opportunity to purchase extended product warrantees. Explains coverage benefits and price. - Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress code uniform standards and assisting supporting sales team members to the maximum extent possible. - Becomes knowledgeable regarding merchandise selected including proper set-up use care characteristics of various product price points warrantee coverage etc. Communicates product-related information to customers knowledgeably and legibly. - Ensures assigned areas are fully stocked and merchandise is neatly arranged. Communicates with supervisor store manager etc. regarding stock additions deletions fast and slow selling merchandise customer preferences needs problems etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service job performance achievement of store department sales goals etc. - Completes sales transactions efficiently. Thanks customers for their patronage. - As required performs cash register transactions. Performs all types of cash register transactions cash charge check gift certificates layaway etc. in an accurate and procedurally correct manner. - Advises customers of upcoming sales events and services available throughout the Navy Exchange such as gift wrapping engraving delivery gift certificates etc. Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits. - Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation merchandise returns price matching check cashing rain checks etc. Handles customer returns and problems tactfully and efficiently. Applies store policies consistently and intelligently ensuring customer satisfaction as the end result. - Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons internal and external in order to deter theft. - Unpacks stages and moves merchandise as assigned. Assists in creating store displays and in performing periodic inventories. - Completes paperwork associated with merchandise inventory movement price adjustments customer returns cash register operation etc. accurately and completely. - Eligible for and participates in applicable commission and gainsharing sales incentive programs. - Is required to lift up to 25 lbs. as it relates to job duties including but not limited to assisting customers lifting merchandise assisting with stocking sales area as necessary etc. Applicable to Minimarts operating a Food and Beverage Convenience Bar Incumbents may be required to perform all or any combination of the following - Open and close the Food and Beverage Convenience Bar. - Ensure all equipment is turned on during opening of the Minimart and turned off during closing i.e. display merchandiser signs etc. . - Preheats and display products in heated display merchandiser. - Ensure sufficient goods and products are readily available for customers by replenishing products and condiments i.e. napkins straws cups lids creamer sugar etc required in the holding bins on the beverage bar. - Ensure all products remaining at the close of business are time dated when placed in the refrigerator. - Ensure cleaning of small wares equipment throughout the day and at closing effective time dating of food and beverage products to ensure quality and food integrity. - Monitors the temperature on refrigerators and freezers a minimum of 3 times daily i.e. early morning mid-day and late afternoon to ensure equipment is maintaining required temperature. - May be required to attend a 4-hour food safety training session initially and required an annual refresher thereafter. Performs other related duties as assigned. This position is represented by the National Association of Government Employees, Local RA-109 TOLL RELIEF ELIGIBILITY All Hampton Roads Candidates who uses the Downtown or Midtown tunnels & make $50,000 or less per year are eligible to participate in the Toll Relief program. Must show proof of income & residency must be presented at the time of enrollment. Visit: www.vdottollrelief.com Qualifications: No experience required. High school graduate or equivalent preferred.



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SALES ASSOCIATE - UNIFORMS (PART TIME) - Navy Exchange Services (NEX)
Posted: Jul 18, 2024 01:12
BETHESDA, MD
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Title: SALES ASSOCIATE - UNIFORMS (PART TIME) Location: United States-Maryland-Bethesda Job Number: 240002DC Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customer s needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Cross-selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customer s individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of products merchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred. Why the Navy Exchange Service Command? While some may serve overseas for our country, we hold down the fort - we serve the men and women who wear the flag - America's strength, America's heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do. . You can expect an unforgettable, dynamic, and competitive work environment. The Benefits begin DAY ONE: We know you work hard, and cultivate the very best solutions for your family - and that's why the benefits we offer, you won't find anywhere else: . We offer a competitive federal salary beginning at the Non-Appropriated Fund NF-01 level depending on experience . Did we mention, your Benefits begin on DAY ONE ? . Federal Healthcare benefits . Dental, Vision, 401(k) & Pension Plan . Accrual of paid time off at DAY ONE . Tuition reimbursement program . Continuity Programs for Military Spouses . Public Student Loan Forgiveness eligible* after qualifying years of service . Tax Free shopping, worldwide, at any Navy Exchange location Because here at the Navy Exchange Service Command, there's no such thing as tomorrow - there's only today. GET AFTER IT. Seize the opportunity to grow and be community driven, too. Build a mission driven life. Mission: YOU . https://www.youtube.com/watch?v=9h1WLIY3hT8 - Heroes Welcome



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