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FACILITIES ASSISTANT (FLEX) - Navy Exchange Services (NEX)
Posted: Jun 29, 2024 00:38
MILLINGTON, TN
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Title: FACILITIES ASSISTANT (FLEX) Location: United States-Tennessee-Millington Job Number: 2400029G JOB SUMMARY Responsible for preparing and maintaining a variety of reports, databases, project and departmental budgets) Duties and Responsibilities - Manages all expenses for the department, including preparing monthly reports and follow-up with various departments when necessary. - Maintains minor project budgets, including monitoring of expenses against the project. Interfaces with Financial Department on project accounting issues to include data input, report preparation and problem solving. Inputs project status reports to maintain completion levels of projects. - Maintains financial and information databases in several computer systems, including PICK, LAWSON, LOTUS, etc. Develops and compiles various reports which best reflect information requested. - In conjunction with the Program Analyst, develops and maintains the department Intranet website. - Controls/monitors the status of architectural/engineering projects by extracting specific data status reports submitted using established guidelines and procedures. Knowledge of architectural/engineering terminology and procedures are utilized in completing tasks. - Prepares funding letters, cancellations and routine correspondence, ensuring compliance with applicable instructions and directives. Processes bills when necessary. - Provides a variety of clerical and administrative support duties, including but not limited to Naval messages, travel orders, conference/meetings, spreadsheets, memos and correspondence and filing. - Arranges appointments and travel accommodations. Answers telephone and provides routine information when possible. - Acts as back-up for Program Analyst in absence of incumbent. - Acts as Director's secretary in absence of incumbent. - Works under the general supervision of the Planning and Programming Branch Manager, exercising independence and judgment based on intimate knowledge of established procedures. Refers non-routine problems to superior for assistance and guidance. Review is based on accuracy, productivity, and timeliness of accomplishments. Qualifications: FACILITIES ASSISTANT



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Visual Merchandise Helper (Part-time w/Benefits)) - Navy Exchange Services (NEX)
Posted: Jun 28, 2024 00:32
PENSACOLA, FL
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Job Description

Title: Visual Merchandise Helper (Part-time w/Benefits)) Location: United States-Florida-Pensacola Job Number: 24000280 Job Summary Assists the Visual Merchandiser in setting up, displaying merchandise and in printing display signs. May drive a pickup truck/van in performance of duties. Duties and Responsibilities Assists in the construction of props, shelves, fixturing and simple decorations. Assists in printing display signs for sale events utilizing sign machine; prints in accordance with instructions following NEXCOM Visual Merchandising sign requirements and policies. Maintains tools and equipment in proper working order; maintains working areas in a clean and orderly manner. Performs other related duties as assigned. Drivers license required in positions assigned driving responsibilities. Must be able to lift objects weighing up to 50 lbs. Qualifications: No experience required. High School graduate or equivalent preferred.



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(NEX LITTLE CREEK) - AUTOMOTIVE WORKER (SVC. CON.) - CAR CARE CENTER - Navy Exchange Services (NEX)
Posted: Jun 28, 2024 00:32
VIRGINIA BEACH, VA
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Job Description

Title: (NEX LITTLE CREEK) - AUTOMOTIVE WORKER (SVC. CON.) - CAR CARE CENTER Location: United States-Virginia-Virginia Beach Job Number: 24000289 Job Summary: Serves as initial customer contact in the Automotive Service Center. Advises customers with automotive service needs determines work and repairs to be accomplished. May perform vehicle maintenance work. Duties and Responsibilities: Meets all customers and assists them with their automotive needs. Based on a sound and visual inspection of customer s vehicle determines work parts and repairs required to correct malfunction. Schedules appointments for customer requiring general service and/or maintenance services on their automobiles and assigns work to mechanics. Completes applicable customer service forms for all work indicating parts and supplies, number, description, and price. Calculates cost of labor utilizing a current Chilton Labor Guide and Navy Exchange Pricing Guide. May issue parts and supplies to mechanics. Processes special orders for automotive replacement parts to complete a specific job or for Do-it-yourself customers. Notifies such customers when order is received and maintains log of Special Order merchandise. May place orders for parts. Whenever a lubrication or oil change is performed on a patron's vehicle ensures that a safety maintenance inspection is conducted utilizing the Pit Stop Safety Check Form SS 582. Prepares a repair tag SS 324 to identify patron's merchandise left for repair such as: tires, batteries, and etc. Ensures that a current commercial publication outlining time requirement is available for determining labor costs and that posted price lists are current. Ensures that chargebacks are prepared for special order merchandise ordered and forwards copy to vendor for credit. Is responsible for the security and tagging of this merchandise to indicate cost price. Checks completed repair work is performed on customer's automobile to ensure completeness that work is accomplished properly and charges are accurate. Ensures that authorized service is completed by having vehicle road tested by qualified individual. Resolves questions and complaints. May use Point-of-Sales system processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling including: counting money and returning accurate amounts to customer where applicable. May complete various forms of paperwork, reports and reconciliation of documents related to POS transactions where applicable As required may assist in the installation of accessories, automotive tune-ups, shock absorbers, mufflers, tires, batteries and etc. Takes and/or participates in required inventories. Observes all safety, fire, and sanitation regulations and maintains a neat and clean work area. Exercises tact, good manners, and courtesy when serving and assisting customers. Tactfully responds to patron inquiries and assists patrons in a prompt and friendly manner. Works under the general supervision of a designated supervisor who issues broad guidelines and instructions. Performs assignments independently and within the framework of established policies and procedures. Completed work is reviewed in terms of efficiency of operation and customer satisfaction. Performs other related duties as assigned. PHYSICAL EFFORT Is required to stand, stoop, bend, stretch, and work in tiring and uncomfortable positions where parts worked on are in hard-to-reach places. May lift parts and equipment weighing up to 20 pounds, occasionally may lift and carry items weighing up to 50 pounds. WORKING CONDITIONS Normally works inside on concrete floor where it is drafty and noisy and where fumes from vehicles are present and occasionally outside sometimes in bad weather. Is exposed to dirt, dust, and grease. Is subject to cuts, bruises, burns, shocks and strains. TRAINING REQUIREMENT Associate must receive hazardous material (HazMat) training within 90 days of hire per Department of Transportation regulations This position is represented by the American Federation of Government Employees Local 22 Qualifications: GENERAL EXPERIENCE One year of experience that provided general knowledge of vehicle mechanical operations. SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience. SPECIALIZED EXPERIENCE Three years of experience that provided the knowledge and ability to identify and determine and/or perform necessary work to repair and service a variety of automotive systems component parts accessories etc. to correct malfunctions. PHYSICAL REQUIREMENTS Is required to stand, stoop, bend, stretch, and work in tiring and uncomfortable positions where parts worked on are in hard-to-reach places. Frequently lifts parts and equipment weighing up to 20 pounds, occasionally may lift and carry items weighing up to 50 pounds.



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(NEX NORFOLK) RECEPTIONIST - HAIR CARE SHOP - Navy Exchange Services (NEX)
Posted: Jun 28, 2024 00:32
NORFOLK, VA
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Job Description

Title: (NEX NORFOLK) RECEPTIONIST - HAIR CARE SHOP Location: United States-Virginia-Norfolk Job Number: 2400027H Job Summary: Performs receptionist duties in a hair care shop. Duties include greeting clients, scheduling appointments, maintaining records, and cash funds. Sells a variety of professional haircare products employing professional selling techniques. Duties and Responsibilities: Receives and greets clients, assists in choosing specific stylist. In charge of scheduling appointments and maintaining daily appointment book. Answers the telephone, and responds to provide information to inquires regarding types of service performed within the hair care shop. Sells a variety of haircare and beauty products to clients. Engages client in conversation for purpose of providing sales related assistance. Assists in selection of products and suggests additional items to complement the clients selection. Become knowledgeable regarding haircare products, and other products merchandised in the salon (shop). Responsible for product display, pricing, and maintenance of displays. Operates cash register according to established cash control procedures, prepares sales slips, computes change, accepts money and makes required change. Is responsible for cash fund and prepares daily salesperson's reports. Maintains client records (permanent wave and color) and files pertaining to the operation of the shop.(inventory of supplies, etc.) Interacts with clients and coworkers in a professional and friendly manner. Adheres to NEX dress code at all times. Maintains a high level of awareness in assigned areas and offer excellent customer service to all patrons (internal and external) in order to deter theft. Ensures 100 customer satisfaction. May open and close shop as required. Works under the general supervision of a designated supervisor who makes assignments. Work is performed within the framework of established policies and procedures. Work is reviewed for quality of service provided and client satisfaction achieved. Helps prepare schedules and may operate a personal computer. Performs other related duties as assigned This position is represented by the American Federation of Government Employees, Local 53 Qualifications: GENERAL EXPERIENCE Six 6 months of responsible clerical or office work of any kind in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE Graduation from a full 4 year or senior high school or possession of a General Education Development High School Equivalency Certificate (GED) .



Job Detail

(NORFOLK NAVY GATEWAY INNS AND SUITES) HOUSEKEEPING LEAD - Navy Exchange Services (NEX)
Posted: Jun 28, 2024 00:32
NORFOLK, VA
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Job Description

Title: (NORFOLK NAVY GATEWAY INNS AND SUITES) HOUSEKEEPING LEAD Location: United States-Virginia-Norfolk Job Number: 24000299 Job Summary : Serves as a working leader at a Navy Gateway Inn and Suites and or Navy Lodge property responsible for leading and inspecting work of team members in performing housekeeping duties, ensuring program standards are met. Regularly performs the full range and scope of housekeeping services the same as a Housekeeping Attendant, including but not limited to cleaning guest rooms, public spaces, storage areas, laundry rooms, exterior space etc. These services include but are not limited to vacuuming, mopping, dusting, scrubbing, washing, moving items, polishing, cleaning, removal of debris, trash, transporting clean and dirty linen towels etc. Uses hand and powered cleaning equipment in connection with performing duties. Duties and Responsibilities : As working leader is responsible for overseeing and passing on to Housekeeping Attendants information instructions received from the supervisor manager. Assists in the training of new associates, answers questions regarding changes to policies, procedures and pertinent directives. Ensures work schedules are adhered to, keeps supervisor apprised of work, status assignments and advises concerning problem areas. Trains and demonstrates proper work methods and procedures for all personnel. Assures the most efficient and economical methods of cleaning and maintaining guest rooms are implemented. Ensures required cleaning materials and linen are available. Works along with and accomplishes work of the same kind and level as that performed by the associates led. Maintains information on housekeeping work performed by room number of occupants departure and arrival dates etc. Maintains continuity in the absence of immediate supervisor. Greets and welcomes guests upon sight always maintaining outstanding guest relations. Conducts daily inspections of rooms, housekeeping carts, common areas, laundry facilities and maintains written documentation of these inspections. Ensures privacy and security of guests are maintained at all times. Responsible for the security of all items in the storeroom and or assigned storage areas. Determines and places orders for cleaning supplies, in-room amenities and other materials or equipment needed by the housekeeping staff and ensures items are available when required. Ensures equipment is properly maintained, stored and accounted for. Issues amenities, supplies and linen to the Housekeeping Attendants and performs a monthly quarterly inventory as required. Handles guest and or staff suggestions and complaints, resolving problems in a tactful and diplomatic manner referring difficult and or unusual situations to the supervisor for resolution. Regularly performs the full range and scope of housekeeping services including but not limited to cleaning guest rooms, public spaces, storage areas ,laundry rooms, exterior space etc. These services include but are not limited to vacuuming, mopping, dusting, scrubbing, washing, moving items, polishing, cleaning, removal of debris, trash, transporting clean and dirty linen towels etc. Uses hand and powered cleaning equipment in connection with performing duties. May be responsible for the set-up and breakdown, clean-up of the complimentary self-service breakfast bar. Assists with preparing, heating, displaying and replenishing breakfast items available to guests during breakfast hours. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour. Required to obtain proper food handling certifications, as applicable. Maintains a clean and safe environment. Applies knowledge of blood-borne pathogens safety measures to determine potential safety concerns related to contaminated linens and personal care items. Follows all NEXCOM Hospitality Group NHG protocols during daily service activity. Performs and inspects laundry operations at the facility. Required to possess a valid state drivers license to travel to other lodging facilities as required within the normal scope of duties. - May be called upon to maintain operations during inclement weather and other emergencies for short period of time in the absence of immediate supervisor. May be required to obtain NHG housekeeping certification within 6 months of employment as well as other certification requirements. Performs other related duties as assigned This position is represented by the American Federation of Government Employees, Local 22 Qualifications: No experience required Preferences High School graduate or equivalent preferred 6 months housekeeping experience Leadership and or training experience



Job Detail

Visual Merchandise Helper (Part-time w/Benefits)) - Navy Exchange Services (NEX)
Posted: Jun 28, 2024 00:32
PENSACOLA, FL
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Job Description

Title: Visual Merchandise Helper (Part-time w/Benefits)) Location: United States-Florida-Pensacola Job Number: 24000280 Job Summary Assists the Visual Merchandiser in setting up, displaying merchandise and in printing display signs. May drive a pickup truck/van in performance of duties. Duties and Responsibilities Assists in the construction of props, shelves, fixturing and simple decorations. Assists in printing display signs for sale events utilizing sign machine; prints in accordance with instructions following NEXCOM Visual Merchandising sign requirements and policies. Maintains tools and equipment in proper working order; maintains working areas in a clean and orderly manner. Performs other related duties as assigned. Drivers license required in positions assigned driving responsibilities. Must be able to lift objects weighing up to 50 lbs. Qualifications: No experience required. High School graduate or equivalent preferred.



Job Detail

Visual Merchandise Helper (Part-time w/Benefits)) - Navy Exchange Services (NEX)
Posted: Jun 28, 2024 00:32
PENSACOLA, FL
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Job Description

Title: Visual Merchandise Helper (Part-time w/Benefits)) Location: United States-Florida-Pensacola Job Number: 24000280 Job Summary Assists the Visual Merchandiser in setting up, displaying merchandise and in printing display signs. May drive a pickup truck/van in performance of duties. Duties and Responsibilities Assists in the construction of props, shelves, fixturing and simple decorations. Assists in printing display signs for sale events utilizing sign machine; prints in accordance with instructions following NEXCOM Visual Merchandising sign requirements and policies. Maintains tools and equipment in proper working order; maintains working areas in a clean and orderly manner. Performs other related duties as assigned. Drivers license required in positions assigned driving responsibilities. Must be able to lift objects weighing up to 50 lbs. Qualifications: No experience required. High School graduate or equivalent preferred.



Job Detail

(NEX LITTLE CREEK) - AUTOMOTIVE WORKER (SVC. CON.) - CAR CARE CENTER - Navy Exchange Services (NEX)
Posted: Jun 28, 2024 00:32
VIRGINIA BEACH, VA
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Job Description

Title: (NEX LITTLE CREEK) - AUTOMOTIVE WORKER (SVC. CON.) - CAR CARE CENTER Location: United States-Virginia-Virginia Beach Job Number: 24000289 Job Summary: Serves as initial customer contact in the Automotive Service Center. Advises customers with automotive service needs determines work and repairs to be accomplished. May perform vehicle maintenance work. Duties and Responsibilities: Meets all customers and assists them with their automotive needs. Based on a sound and visual inspection of customer s vehicle determines work parts and repairs required to correct malfunction. Schedules appointments for customer requiring general service and/or maintenance services on their automobiles and assigns work to mechanics. Completes applicable customer service forms for all work indicating parts and supplies, number, description, and price. Calculates cost of labor utilizing a current Chilton Labor Guide and Navy Exchange Pricing Guide. May issue parts and supplies to mechanics. Processes special orders for automotive replacement parts to complete a specific job or for Do-it-yourself customers. Notifies such customers when order is received and maintains log of Special Order merchandise. May place orders for parts. Whenever a lubrication or oil change is performed on a patron's vehicle ensures that a safety maintenance inspection is conducted utilizing the Pit Stop Safety Check Form SS 582. Prepares a repair tag SS 324 to identify patron's merchandise left for repair such as: tires, batteries, and etc. Ensures that a current commercial publication outlining time requirement is available for determining labor costs and that posted price lists are current. Ensures that chargebacks are prepared for special order merchandise ordered and forwards copy to vendor for credit. Is responsible for the security and tagging of this merchandise to indicate cost price. Checks completed repair work is performed on customer's automobile to ensure completeness that work is accomplished properly and charges are accurate. Ensures that authorized service is completed by having vehicle road tested by qualified individual. Resolves questions and complaints. May use Point-of-Sales system processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling including: counting money and returning accurate amounts to customer where applicable. May complete various forms of paperwork, reports and reconciliation of documents related to POS transactions where applicable As required may assist in the installation of accessories, automotive tune-ups, shock absorbers, mufflers, tires, batteries and etc. Takes and/or participates in required inventories. Observes all safety, fire, and sanitation regulations and maintains a neat and clean work area. Exercises tact, good manners, and courtesy when serving and assisting customers. Tactfully responds to patron inquiries and assists patrons in a prompt and friendly manner. Works under the general supervision of a designated supervisor who issues broad guidelines and instructions. Performs assignments independently and within the framework of established policies and procedures. Completed work is reviewed in terms of efficiency of operation and customer satisfaction. Performs other related duties as assigned. PHYSICAL EFFORT Is required to stand, stoop, bend, stretch, and work in tiring and uncomfortable positions where parts worked on are in hard-to-reach places. May lift parts and equipment weighing up to 20 pounds, occasionally may lift and carry items weighing up to 50 pounds. WORKING CONDITIONS Normally works inside on concrete floor where it is drafty and noisy and where fumes from vehicles are present and occasionally outside sometimes in bad weather. Is exposed to dirt, dust, and grease. Is subject to cuts, bruises, burns, shocks and strains. TRAINING REQUIREMENT Associate must receive hazardous material (HazMat) training within 90 days of hire per Department of Transportation regulations This position is represented by the American Federation of Government Employees Local 22 Qualifications: GENERAL EXPERIENCE One year of experience that provided general knowledge of vehicle mechanical operations. SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience. SPECIALIZED EXPERIENCE Three years of experience that provided the knowledge and ability to identify and determine and/or perform necessary work to repair and service a variety of automotive systems component parts accessories etc. to correct malfunctions. PHYSICAL REQUIREMENTS Is required to stand, stoop, bend, stretch, and work in tiring and uncomfortable positions where parts worked on are in hard-to-reach places. Frequently lifts parts and equipment weighing up to 20 pounds, occasionally may lift and carry items weighing up to 50 pounds.



Job Detail

(NEX LITTLE CREEK) - AUTOMOTIVE WORKER (SVC. CON.) - CAR CARE CENTER - Navy Exchange Services (NEX)
Posted: Jun 28, 2024 00:32
VIRGINIA BEACH, VA
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Job Description

Title: (NEX LITTLE CREEK) - AUTOMOTIVE WORKER (SVC. CON.) - CAR CARE CENTER Location: United States-Virginia-Virginia Beach Job Number: 24000289 Job Summary: Serves as initial customer contact in the Automotive Service Center. Advises customers with automotive service needs determines work and repairs to be accomplished. May perform vehicle maintenance work. Duties and Responsibilities: Meets all customers and assists them with their automotive needs. Based on a sound and visual inspection of customer s vehicle determines work parts and repairs required to correct malfunction. Schedules appointments for customer requiring general service and/or maintenance services on their automobiles and assigns work to mechanics. Completes applicable customer service forms for all work indicating parts and supplies, number, description, and price. Calculates cost of labor utilizing a current Chilton Labor Guide and Navy Exchange Pricing Guide. May issue parts and supplies to mechanics. Processes special orders for automotive replacement parts to complete a specific job or for Do-it-yourself customers. Notifies such customers when order is received and maintains log of Special Order merchandise. May place orders for parts. Whenever a lubrication or oil change is performed on a patron's vehicle ensures that a safety maintenance inspection is conducted utilizing the Pit Stop Safety Check Form SS 582. Prepares a repair tag SS 324 to identify patron's merchandise left for repair such as: tires, batteries, and etc. Ensures that a current commercial publication outlining time requirement is available for determining labor costs and that posted price lists are current. Ensures that chargebacks are prepared for special order merchandise ordered and forwards copy to vendor for credit. Is responsible for the security and tagging of this merchandise to indicate cost price. Checks completed repair work is performed on customer's automobile to ensure completeness that work is accomplished properly and charges are accurate. Ensures that authorized service is completed by having vehicle road tested by qualified individual. Resolves questions and complaints. May use Point-of-Sales system processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling including: counting money and returning accurate amounts to customer where applicable. May complete various forms of paperwork, reports and reconciliation of documents related to POS transactions where applicable As required may assist in the installation of accessories, automotive tune-ups, shock absorbers, mufflers, tires, batteries and etc. Takes and/or participates in required inventories. Observes all safety, fire, and sanitation regulations and maintains a neat and clean work area. Exercises tact, good manners, and courtesy when serving and assisting customers. Tactfully responds to patron inquiries and assists patrons in a prompt and friendly manner. Works under the general supervision of a designated supervisor who issues broad guidelines and instructions. Performs assignments independently and within the framework of established policies and procedures. Completed work is reviewed in terms of efficiency of operation and customer satisfaction. Performs other related duties as assigned. PHYSICAL EFFORT Is required to stand, stoop, bend, stretch, and work in tiring and uncomfortable positions where parts worked on are in hard-to-reach places. May lift parts and equipment weighing up to 20 pounds, occasionally may lift and carry items weighing up to 50 pounds. WORKING CONDITIONS Normally works inside on concrete floor where it is drafty and noisy and where fumes from vehicles are present and occasionally outside sometimes in bad weather. Is exposed to dirt, dust, and grease. Is subject to cuts, bruises, burns, shocks and strains. TRAINING REQUIREMENT Associate must receive hazardous material (HazMat) training within 90 days of hire per Department of Transportation regulations This position is represented by the American Federation of Government Employees Local 22 Qualifications: GENERAL EXPERIENCE One year of experience that provided general knowledge of vehicle mechanical operations. SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience. SPECIALIZED EXPERIENCE Three years of experience that provided the knowledge and ability to identify and determine and/or perform necessary work to repair and service a variety of automotive systems component parts accessories etc. to correct malfunctions. PHYSICAL REQUIREMENTS Is required to stand, stoop, bend, stretch, and work in tiring and uncomfortable positions where parts worked on are in hard-to-reach places. Frequently lifts parts and equipment weighing up to 20 pounds, occasionally may lift and carry items weighing up to 50 pounds.



Job Detail

(NEX NORFOLK) RECEPTIONIST - HAIR CARE SHOP - Navy Exchange Services (NEX)
Posted: Jun 28, 2024 00:32
NORFOLK, VA
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Job Description

Title: (NEX NORFOLK) RECEPTIONIST - HAIR CARE SHOP Location: United States-Virginia-Norfolk Job Number: 2400027H Job Summary: Performs receptionist duties in a hair care shop. Duties include greeting clients, scheduling appointments, maintaining records, and cash funds. Sells a variety of professional haircare products employing professional selling techniques. Duties and Responsibilities: Receives and greets clients, assists in choosing specific stylist. In charge of scheduling appointments and maintaining daily appointment book. Answers the telephone, and responds to provide information to inquires regarding types of service performed within the hair care shop. Sells a variety of haircare and beauty products to clients. Engages client in conversation for purpose of providing sales related assistance. Assists in selection of products and suggests additional items to complement the clients selection. Become knowledgeable regarding haircare products, and other products merchandised in the salon (shop). Responsible for product display, pricing, and maintenance of displays. Operates cash register according to established cash control procedures, prepares sales slips, computes change, accepts money and makes required change. Is responsible for cash fund and prepares daily salesperson's reports. Maintains client records (permanent wave and color) and files pertaining to the operation of the shop.(inventory of supplies, etc.) Interacts with clients and coworkers in a professional and friendly manner. Adheres to NEX dress code at all times. Maintains a high level of awareness in assigned areas and offer excellent customer service to all patrons (internal and external) in order to deter theft. Ensures 100 customer satisfaction. May open and close shop as required. Works under the general supervision of a designated supervisor who makes assignments. Work is performed within the framework of established policies and procedures. Work is reviewed for quality of service provided and client satisfaction achieved. Helps prepare schedules and may operate a personal computer. Performs other related duties as assigned This position is represented by the American Federation of Government Employees, Local 53 Qualifications: GENERAL EXPERIENCE Six 6 months of responsible clerical or office work of any kind in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE Graduation from a full 4 year or senior high school or possession of a General Education Development High School Equivalency Certificate (GED) .



Job Detail

(NORFOLK NAVY GATEWAY INNS AND SUITES) HOUSEKEEPING LEAD - Navy Exchange Services (NEX)
Posted: Jun 28, 2024 00:32
NORFOLK, VA
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Job Description

Title: (NORFOLK NAVY GATEWAY INNS AND SUITES) HOUSEKEEPING LEAD Location: United States-Virginia-Norfolk Job Number: 24000299 Job Summary : Serves as a working leader at a Navy Gateway Inn and Suites and or Navy Lodge property responsible for leading and inspecting work of team members in performing housekeeping duties, ensuring program standards are met. Regularly performs the full range and scope of housekeeping services the same as a Housekeeping Attendant, including but not limited to cleaning guest rooms, public spaces, storage areas, laundry rooms, exterior space etc. These services include but are not limited to vacuuming, mopping, dusting, scrubbing, washing, moving items, polishing, cleaning, removal of debris, trash, transporting clean and dirty linen towels etc. Uses hand and powered cleaning equipment in connection with performing duties. Duties and Responsibilities : As working leader is responsible for overseeing and passing on to Housekeeping Attendants information instructions received from the supervisor manager. Assists in the training of new associates, answers questions regarding changes to policies, procedures and pertinent directives. Ensures work schedules are adhered to, keeps supervisor apprised of work, status assignments and advises concerning problem areas. Trains and demonstrates proper work methods and procedures for all personnel. Assures the most efficient and economical methods of cleaning and maintaining guest rooms are implemented. Ensures required cleaning materials and linen are available. Works along with and accomplishes work of the same kind and level as that performed by the associates led. Maintains information on housekeeping work performed by room number of occupants departure and arrival dates etc. Maintains continuity in the absence of immediate supervisor. Greets and welcomes guests upon sight always maintaining outstanding guest relations. Conducts daily inspections of rooms, housekeeping carts, common areas, laundry facilities and maintains written documentation of these inspections. Ensures privacy and security of guests are maintained at all times. Responsible for the security of all items in the storeroom and or assigned storage areas. Determines and places orders for cleaning supplies, in-room amenities and other materials or equipment needed by the housekeeping staff and ensures items are available when required. Ensures equipment is properly maintained, stored and accounted for. Issues amenities, supplies and linen to the Housekeeping Attendants and performs a monthly quarterly inventory as required. Handles guest and or staff suggestions and complaints, resolving problems in a tactful and diplomatic manner referring difficult and or unusual situations to the supervisor for resolution. Regularly performs the full range and scope of housekeeping services including but not limited to cleaning guest rooms, public spaces, storage areas ,laundry rooms, exterior space etc. These services include but are not limited to vacuuming, mopping, dusting, scrubbing, washing, moving items, polishing, cleaning, removal of debris, trash, transporting clean and dirty linen towels etc. Uses hand and powered cleaning equipment in connection with performing duties. May be responsible for the set-up and breakdown, clean-up of the complimentary self-service breakfast bar. Assists with preparing, heating, displaying and replenishing breakfast items available to guests during breakfast hours. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour. Required to obtain proper food handling certifications, as applicable. Maintains a clean and safe environment. Applies knowledge of blood-borne pathogens safety measures to determine potential safety concerns related to contaminated linens and personal care items. Follows all NEXCOM Hospitality Group NHG protocols during daily service activity. Performs and inspects laundry operations at the facility. Required to possess a valid state drivers license to travel to other lodging facilities as required within the normal scope of duties. - May be called upon to maintain operations during inclement weather and other emergencies for short period of time in the absence of immediate supervisor. May be required to obtain NHG housekeeping certification within 6 months of employment as well as other certification requirements. Performs other related duties as assigned This position is represented by the American Federation of Government Employees, Local 22 Qualifications: No experience required Preferences High School graduate or equivalent preferred 6 months housekeeping experience Leadership and or training experience



Job Detail

OPERATIONS SERVICE MANAGER - Navy Exchange Services (NEX)
Posted: Jun 28, 2024 00:32
GOOSE CREEK, SC
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Job Description

Title: OPERATIONS SERVICE MANAGER Location: United States-South Carolina-Goose Creek Job Number: 2400029C This is a Full-Time position which offers excellent benefits to include, but not limited to: Medical & Dental Insurance, Life Insurance, Health FSA, Life Insurance, Long & Short-Term Disability, Annual & Sick Leave, Matching 401K, Pension Plan, and more! Job Summary: Manages a variety of retail services and staff functions. Duties and Responsibilities: Manages operations which may include all or a substantial combination of outlying stores personalized services vending food automotive warehouse facilities maintenance and administrative functions. Controls financial performance. Identifies and exploits areas of business opportunity. - Provides guidance and assistance to the General Manager on administrative and operational matters. Recommends and implements approved changes in policies and procedures to improve operations. Collaborates with managerial personnel on procedural changes affecting the overall NEX operations. Responsible for inventory control customer service programs and operational reporting. Functions as Contracting Officer Technical Representative COTR for various vendor contractors. - Directly or through subordinate supervisors responsible for the full range of personnel disciplines. - Analyzes financial statements and other pertinent data to evaluate operational efficiency. Develops and controls operating budgets to include direct and indirect costs sales and profits. Conducts budget reviews and makes adjustments. - Responsible for facility maintenance equipment facility improvement projects and fixed assets etc. Ensures compliance with safety security and fire prevention policies for all facilities. - Carries out EEO policies and communicates support to subordinates. - Performs other related duties as assigned. - Works under the general supervision of the General Manager. The incumbent of this position must file a Financial Disclosure Report OGE Form 450 as required Qualifications: GENERAL EXPERIENCE 3 years experience in responsible work which enabled the applicant to gain a general knowledge of merchandising retail practices and processes skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 year of academic study in a food or management related program above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelor s degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE 1 year responsible experience which provided a knowledge of retail and or service type operations practices procedures and merchandising such as sales promotion display of merchandise and or services developing and improving operational plans and controls maintenance of inventory levels and stock controls customer services supervisory experience and maintaining effective sanitation security and safety regulations or similar work which demonstrated the knowledge and abilities to manage retail and or services area. Job: Store Management



Job Detail

OPERATIONS SERVICE MANAGER - Navy Exchange Services (NEX)
Posted: Jun 28, 2024 00:32
GOOSE CREEK, SC
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Title: OPERATIONS SERVICE MANAGER Location: United States-South Carolina-Goose Creek Job Number: 2400029C This is a Full-Time position which offers excellent benefits to include, but not limited to: Medical & Dental Insurance, Life Insurance, Health FSA, Life Insurance, Long & Short-Term Disability, Annual & Sick Leave, Matching 401K, Pension Plan, and more! Job Summary: Manages a variety of retail services and staff functions. Duties and Responsibilities: Manages operations which may include all or a substantial combination of outlying stores personalized services vending food automotive warehouse facilities maintenance and administrative functions. Controls financial performance. Identifies and exploits areas of business opportunity. - Provides guidance and assistance to the General Manager on administrative and operational matters. Recommends and implements approved changes in policies and procedures to improve operations. Collaborates with managerial personnel on procedural changes affecting the overall NEX operations. Responsible for inventory control customer service programs and operational reporting. Functions as Contracting Officer Technical Representative COTR for various vendor contractors. - Directly or through subordinate supervisors responsible for the full range of personnel disciplines. - Analyzes financial statements and other pertinent data to evaluate operational efficiency. Develops and controls operating budgets to include direct and indirect costs sales and profits. Conducts budget reviews and makes adjustments. - Responsible for facility maintenance equipment facility improvement projects and fixed assets etc. Ensures compliance with safety security and fire prevention policies for all facilities. - Carries out EEO policies and communicates support to subordinates. - Performs other related duties as assigned. - Works under the general supervision of the General Manager. The incumbent of this position must file a Financial Disclosure Report OGE Form 450 as required Qualifications: GENERAL EXPERIENCE 3 years experience in responsible work which enabled the applicant to gain a general knowledge of merchandising retail practices and processes skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 year of academic study in a food or management related program above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelor s degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE 1 year responsible experience which provided a knowledge of retail and or service type operations practices procedures and merchandising such as sales promotion display of merchandise and or services developing and improving operational plans and controls maintenance of inventory levels and stock controls customer services supervisory experience and maintaining effective sanitation security and safety regulations or similar work which demonstrated the knowledge and abilities to manage retail and or services area. Job: Store Management



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(NEX NORFOLK) RECEPTIONIST - HAIR CARE SHOP - Navy Exchange Services (NEX)
Posted: Jun 28, 2024 00:32
NORFOLK, VA
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Title: (NEX NORFOLK) RECEPTIONIST - HAIR CARE SHOP Location: United States-Virginia-Norfolk Job Number: 2400027H Job Summary: Performs receptionist duties in a hair care shop. Duties include greeting clients, scheduling appointments, maintaining records, and cash funds. Sells a variety of professional haircare products employing professional selling techniques. Duties and Responsibilities: Receives and greets clients, assists in choosing specific stylist. In charge of scheduling appointments and maintaining daily appointment book. Answers the telephone, and responds to provide information to inquires regarding types of service performed within the hair care shop. Sells a variety of haircare and beauty products to clients. Engages client in conversation for purpose of providing sales related assistance. Assists in selection of products and suggests additional items to complement the clients selection. Become knowledgeable regarding haircare products, and other products merchandised in the salon (shop). Responsible for product display, pricing, and maintenance of displays. Operates cash register according to established cash control procedures, prepares sales slips, computes change, accepts money and makes required change. Is responsible for cash fund and prepares daily salesperson's reports. Maintains client records (permanent wave and color) and files pertaining to the operation of the shop.(inventory of supplies, etc.) Interacts with clients and coworkers in a professional and friendly manner. Adheres to NEX dress code at all times. Maintains a high level of awareness in assigned areas and offer excellent customer service to all patrons (internal and external) in order to deter theft. Ensures 100 customer satisfaction. May open and close shop as required. Works under the general supervision of a designated supervisor who makes assignments. Work is performed within the framework of established policies and procedures. Work is reviewed for quality of service provided and client satisfaction achieved. Helps prepare schedules and may operate a personal computer. Performs other related duties as assigned This position is represented by the American Federation of Government Employees, Local 53 Qualifications: GENERAL EXPERIENCE Six 6 months of responsible clerical or office work of any kind in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE Graduation from a full 4 year or senior high school or possession of a General Education Development High School Equivalency Certificate (GED) .



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(NORFOLK NAVY GATEWAY INNS AND SUITES) HOUSEKEEPING LEAD - Navy Exchange Services (NEX)
Posted: Jun 28, 2024 00:32
NORFOLK, VA
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Title: (NORFOLK NAVY GATEWAY INNS AND SUITES) HOUSEKEEPING LEAD Location: United States-Virginia-Norfolk Job Number: 24000299 Job Summary : Serves as a working leader at a Navy Gateway Inn and Suites and or Navy Lodge property responsible for leading and inspecting work of team members in performing housekeeping duties, ensuring program standards are met. Regularly performs the full range and scope of housekeeping services the same as a Housekeeping Attendant, including but not limited to cleaning guest rooms, public spaces, storage areas, laundry rooms, exterior space etc. These services include but are not limited to vacuuming, mopping, dusting, scrubbing, washing, moving items, polishing, cleaning, removal of debris, trash, transporting clean and dirty linen towels etc. Uses hand and powered cleaning equipment in connection with performing duties. Duties and Responsibilities : As working leader is responsible for overseeing and passing on to Housekeeping Attendants information instructions received from the supervisor manager. Assists in the training of new associates, answers questions regarding changes to policies, procedures and pertinent directives. Ensures work schedules are adhered to, keeps supervisor apprised of work, status assignments and advises concerning problem areas. Trains and demonstrates proper work methods and procedures for all personnel. Assures the most efficient and economical methods of cleaning and maintaining guest rooms are implemented. Ensures required cleaning materials and linen are available. Works along with and accomplishes work of the same kind and level as that performed by the associates led. Maintains information on housekeeping work performed by room number of occupants departure and arrival dates etc. Maintains continuity in the absence of immediate supervisor. Greets and welcomes guests upon sight always maintaining outstanding guest relations. Conducts daily inspections of rooms, housekeeping carts, common areas, laundry facilities and maintains written documentation of these inspections. Ensures privacy and security of guests are maintained at all times. Responsible for the security of all items in the storeroom and or assigned storage areas. Determines and places orders for cleaning supplies, in-room amenities and other materials or equipment needed by the housekeeping staff and ensures items are available when required. Ensures equipment is properly maintained, stored and accounted for. Issues amenities, supplies and linen to the Housekeeping Attendants and performs a monthly quarterly inventory as required. Handles guest and or staff suggestions and complaints, resolving problems in a tactful and diplomatic manner referring difficult and or unusual situations to the supervisor for resolution. Regularly performs the full range and scope of housekeeping services including but not limited to cleaning guest rooms, public spaces, storage areas ,laundry rooms, exterior space etc. These services include but are not limited to vacuuming, mopping, dusting, scrubbing, washing, moving items, polishing, cleaning, removal of debris, trash, transporting clean and dirty linen towels etc. Uses hand and powered cleaning equipment in connection with performing duties. May be responsible for the set-up and breakdown, clean-up of the complimentary self-service breakfast bar. Assists with preparing, heating, displaying and replenishing breakfast items available to guests during breakfast hours. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour. Required to obtain proper food handling certifications, as applicable. Maintains a clean and safe environment. Applies knowledge of blood-borne pathogens safety measures to determine potential safety concerns related to contaminated linens and personal care items. Follows all NEXCOM Hospitality Group NHG protocols during daily service activity. Performs and inspects laundry operations at the facility. Required to possess a valid state drivers license to travel to other lodging facilities as required within the normal scope of duties. - May be called upon to maintain operations during inclement weather and other emergencies for short period of time in the absence of immediate supervisor. May be required to obtain NHG housekeeping certification within 6 months of employment as well as other certification requirements. Performs other related duties as assigned This position is represented by the American Federation of Government Employees, Local 22 Qualifications: No experience required Preferences High School graduate or equivalent preferred 6 months housekeeping experience Leadership and or training experience



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(NEX DAM NECK) SUPERVISORY SALES ASSOCIATE - MAIN STORE - Navy Exchange Services (NEX)
Posted: Jun 26, 2024 23:04
VIRGINIA BEACH, VA
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Title: (NEX DAM NECK) SUPERVISORY SALES ASSOCIATE - MAIN STORE Location: United States-Virginia-Virginia Beach Job Number: 2400027N Job Summary As a Supervisory Sales Associate you will be the face of our company to both the associates and our customers You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You will also be a team leader to the associates ensuring the work environment is positive and productive. Through a continuous learning environment you will be able to stay current on products we sell and able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities Customer Service Proactively engage and make a connection with customers. Asking questions and listening to customer s needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card. Provide premier customer service Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. Organization Maintaining store appearance. Sales Cross-selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customer s individual needs. Upselling products Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation Inventory Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories Responsible for the security of cash fixed assets and merchandise inventory. Providing direction on assignments including prioritizing projects tasks managing merchandise and inventory. Dependability Adherence to assigned work schedule. Accurate and complete follow through on work assignments. Supervisory Requirements Provides effective leadership demonstrates ability to direct train and motivate associates sets a positive example. Responsible for providing coaching and feedback timely and professionally. Provide direction work assignments training to sales associates provide input to Department Manager on associate performance. May open close locations. - Other Duties as assigned QUALIFICATIONS Product Knowledge Moderate level of knowledge of products merchandise Provide training documentation to sales associates on product features Experience 1-2 years of Retail or relevant work experience required 1 year of lead or supervisory experience preferred. Communication Skills Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills Basic math functions such as addition subtraction multiplication and division. Ability to use a calculator and calculate percentages and ratios. Must be able to make change in American monetary units. Reasoning Ability Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. Ability to defuse escalated exchanges and create win win situation. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays. Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. AND SPECIALIZED EXPERIENCE 1 year progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience. Candidates must have demonstrated in their work experience or training that they possess or have potential to develop the qualities of successful supervision.



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MARKET RESEARCH SPECIALIST - Navy Exchange Services (NEX)
Posted: Jun 26, 2024 23:04
VIRGINIA BEACH, VA
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Title: MARKET RESEARCH SPECIALIST Location: United States-Virginia-Virginia Beach Job Number: 24000279 Job Summary: Organizes and executes market research analyzes results and produces written reports containing customer insights and recommendations for improving marketing programs. Duties and Responsibilities: - Organizes, executes, and manages an on-line customer research panel. Recruits panelists, develops and coordinates research questions, reports results, and administers incentive program. - Working with the VP of Marketing Insight and Market Analyst, develops and creates new on-line and paper surveys. Tests and fields surveys, generates reports and provides analysis of results. - Monitors, creates, and distributes reports from ongoing on-line survey and feedback vehicles such as a transaction-based customer survey. - Works closely with the e-commerce group to provide customer feedback and satisfaction metrics for the on-line store. - Receives and processes/scans survey forms for ongoing research programs including Navy Lodge, Uniforms, and Ship Store. Creates and distributes periodic reports. - Plans and executes CSI, ASI, Small Store CSI, and other surveys including tracking shipments, receiving finished surveys, analyzing data and providing reports. - Uses computer based statistical tools such as SPSS to conduct analysis of data from a variety of data sources and research projects as requested by management. - Performs other marketing and market research duties as assigned. Qualifications: Requires a total of 5 years of any combination of experience as indicated below: GENERAL EXPERIENCE: Three years of experience that was gained in administrative, marketing support and/or retail sales or other related responsible work that enabled the applicant to gain a knowledge of market research; skill in dealing with others in person-to-person work relationships; and the ability to exercise mature judgement. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: One year of education above the high school level may be substituted for nine months of experience, up to a maximum of a four-year degree in business, marketing, statistics, or social sciences for three years of general experience. AND SPECIALIZED EXPERIENCE: Two years of progressive experience that provided a background in market research analysis that demonstrated the knowledge, skill and abilities required to preform the work requirements of the position (analysis of market practices, trends, market/customer surveys, etc.) Job: E-Commerce



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(LITTLE CREEK NAVY LODGE) GUEST SERVICE REPRESENTATIVE II - Navy Exchange Services (NEX)
Posted: Jun 26, 2024 23:04
VIRGINIA BEACH, VA
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Title: (LITTLE CREEK NAVY LODGE) GUEST SERVICE REPRESENTATIVE II Location: United States-Virginia-Virginia Beach Job Number: 2400026I Job Summary: Serves as first point of contact with guests at a Navy Gateway Inn and Suites and or Navy Lodge property and handles all stages of guests stay accommodating special requests as needed and resolving issues that may arise. Responsible for front desk operations, lobby appearance, guest service, related office operations and the safety, security and privacy of all guests. Overnight shifts are regularly scheduled. Duties and Responsibilities: Must possess a welcoming manner and positive attitude, demonstrate effective communication skills, interacts professionally with guests, answering questions concerning lodging facilities, amenities and provides information about local attractions. Assists guests with all requests, in person or via telephone, including but not limited to making confirming and or cancelling room reservations, collecting payments and presenting lodging receipts, check-in/check-out process authorized patron verification, guest room assignments and credit card processing etc. Greets and welcomes guests upon sight and always maintaining outstanding guest relations. Required to complete all mandatory training designated for overnight shift and is designated to fill in schedule gaps due to call-outs, no-shows, vacations and etc. for the overnight shift schedule. Completes all work duties and reports assigned to the shift, as required. Communicates with all lodging associates and chain of command concerning operations, guest issues, or situations that require immediate attention. Applies knowledge of standard operating procedures, processes and rules governing patron eligibility. Receives requests and processes reservations within established guidelines. When rooms are not available provides a certificate of non-availability (CNA) and/or alternative lodging options in the area. Reconciles shift transactions of all accounts and outlets of the property, ensuring complete balancing while maintaining guest service at all times. Interacts with guests and receives and resolves guest's complaints, including but not limited to: adjusting room fees, adjusting check-in/check-out times, consistent with program policy, and refers unusual issues to immediate supervisor for assistance and/or resolution. Utilizes judgment and understanding of policies and procedures to better assist guests. Registers and assigns rooms to guests, issuing room keys or cards, transmits and receives messages and keeps records of occupied rooms and guest accounts, makes and confirms reservations presenting statements and collecting payments as necessary. Operates a multi-line telephone system records and delivers messages as required and answers inquiries pertaining to services base facilities area attractions and travel directions. Responsible for inventory of all keys and other supplies and or amenities maintained at the front desk. Keeps the front desk and lobby area clean and safe. Responsible for assigned master key. Properly logs in and out using key log for record. Must report lost key to supervisor immediately for security reasons. Utilizes the Property Management System (PMS) to access guest information, retrieve reservation information and change or cancel reservations as requested by the guests. Verifies registration information, secures a credit card for incidental expenses and authorizes credit card for room charges. May be required to retrieve Lost and Found items and contact guests regarding lost or found items. Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guests to a different room when required. Operates POS to record sales from convenience store (if applicable). May assist in maintaining and stocking adequate supply levels. Ensures all wake up calls are handled promptly and properly. Types any miscellaneous memos/correspondence required in the course of performing assigned duties. Ensures security of all guests is maintained at all times. Exchanges and maintains rotating change fund and daily log of moneys received and deposited. Securely maintains all records and access to guest safety deposit boxes as applicable. May be required to generate and print various reports from the PMS such as Expected Arrivals, Departure List, In-House Guest List and Night Audit reports as well as other daily monthly or annual occupancy reports. Verifies accuracy of charges for correctness and makes appropriate changes if errors occur. Completes all computer generated reports as assigned and notates any account discrepancies for corrective action by management. Prepares Close Bank Report and receipts at the end of each shift in accordance with established procedures. Prepares end of day front desk reconciliations identifying and addressing any discrepancies made throughout the day. May be responsible for the set-up and breakdown/clean-up of the complimentary self-service breakfast bar. Assist with preparing heating, displaying and replenishing breakfast items available to guests during breakfast hours. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour. Required to obtain proper food handling certifications as applicable. May be required to assist in laundry facility and issue deliver supplies to guests. May be required to possess a valid state driver s license to travel to other lodging facilities as needed within the normal scope of duties. Will be required to work all shifts including weekends and holidays as scheduled. May be called upon to maintain operations during inclement weather and/or other emergencies for short period of time during the absence of supervisor GM or AGM. May be required to obtain NEXCOM Hospitality Group NHG front desk certification within 6 months of employment as well as any other requirements. Performs other duties as assigned. This position is represented by the American Federation of Government Employees, Local 22. Qualifications: GENERAL EXPERIENCE: One of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily. SPECIALIZED EXPERIENCE: One year with progressively responsible experience related to the position to be filled, OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience.



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(NEX NORFOLK) SALES ASSOCIATE - HOUSEWARES - Navy Exchange Services (NEX)
Posted: Jun 26, 2024 23:04
NORFOLK, VA
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Title: (NEX NORFOLK) SALES ASSOCIATE - HOUSEWARES Location: United States-Virginia-Norfolk Job Number: 24000283 Job Summary : As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities : CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customer s needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Cross-selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customer s individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of products merchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays This position is represented by the American Federation of Government Employees, Local 53 Qualifications: No experience required. High school graduate or equivalent preferred.



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SALES ASSOCIATE - Navy Exchange Services (NEX)
Posted: Jun 26, 2024 23:04
GULFPORT, MS
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Title: SALES ASSOCIATE Location: United States-Mississippi-Gulfport Job Number: 2400028E JOB SUMMARY As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. DUTIES AND RESPONSIBILITIES CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer's needs. - Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card - Provide premier customer service. - Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer's individual needs. - Upselling products. - Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs. - Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer. - Completing various forms of paperwork, reports, and reconciliation. INVENTORY - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories) DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments. - Other Duties as assigned. QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products/merchandise. EXPERIENCE - Retail experience, preferred but not required. COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHEMATICAL SKILLS - Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY - Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays. Qualifications: No experience required. High school graduate or equivalent preferred.



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HOUSEKEEPING ATTENDANT (FLEX) ELIGIBLE RECRUITMENT INCENTIVE $500 - Navy Exchange Services (NEX)
Posted: Jun 13, 2024 01:31
ANNAPOLIS, MD
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Title: HOUSEKEEPING ATTENDANT (FLEX) ELIGIBLE RECRUITMENT INCENTIVE $500 Location: United States-Maryland-Annapolis Job Number: 24000231 Job Summary: Regularly performs the full range and scope of housekeeping services at a Navy Gateway Inn and Suites and or Navy Lodge property including but not limited to cleaning guest rooms interior public spaces storage areas laundry rooms exterior spaces etc. These services include but are not limited to vacuuming mopping dusting scrubbing washing moving items polishing cleaning removal of debris trash transporting clean and dirty linen towels etc. Uses hand and powered cleaning equipment in connection with performing duties. Duties and Responsibilities: Cleans guest rooms and other assigned areas. Operates cleaning equipment e.g. vacuum cleaner carpet cleaner waxer and polisher. Empties wastebaskets dusts waxes and polishes room furniture. Also washes walls partitions air vents disinfects and deodorizes toilet bowls lavatories etc. Washes and replaces window treatments and cleans ceiling fixtures. Changes light bulbs and room partitions using ladders and scaffolds. Moves furniture to clean under and behind uses step stool to clean window and window treatments cabinet tops mirrors and picture frames. Cleans bathroom areas including tub tile walls commode floors and vanity. Cleans kitchen area including stoves ovens microwave refrigerator cabinets and floor. Washes and disinfects dishes utensils and cookware. Cleans iron and ironing board and replaces cover as necessary. Cleans and ensures proper functionality of luggage racks and ensures proper number of male female hangers are available in closets. Ensures TVs are clean and programmed to proper channel and volume alarm clocks are properly programmed with back up battery and in-room phones are clean properly programmed and in working condition. Places proper number of amenities in room to include consumables and non-consumables. Removes and replaces bed linen inspects mattresses and pull-out sofas. Moves re-positions beds upon guest checkout weekly or at a guest s request. Greets and welcomes guests upon sight always maintaining outstanding guest relations. Ensures privacy and security of guests is maintained at all times. Cleans vacuums and mops corridors stairways guest laundry patios and balconies. Shampoos rugs carpets and polishes rails of stairways on a regular basis. Completes scheduled carpet cleaning using heavy industrial type carpet cleaners and equipment. Performs deep cleaning as required by program standards e.g. on a scheduled basis and upon check-out of guests in pet friendly rooms and in rooms that had an ADA service animal which includes but is not limited to defrosting the refrigerator cleaning windows inside and out carpet cleaning shampoo and or spot treatment cleaning walls and other such tasks. Maintains cleanliness and order of storage rooms. Continually communicates the status of cleaned rooms and other spaces to supervisor through completion of daily assignments or property management system in the housekeeping department. Accomplishes minor repairs and maintenance of equipment used and reports to supervisor when major repair or replacement is required. Cleans and inspects exterior spaces such as parking lots and outside passage ways. May be required to load and unload trucks vans. Assists with the receipt of supplies from vendors the assembly separation storage and delivery of merchandise by opening boxes and crates. May also be required to move heavy by use of hand truck. Uses common hand tools such as hammers pliers box cutters crowbar and shears for cutting bands. Responsible for the pass key and other keys as assigned. Returns all keys at the end of each shift. Must report immediately to the supervisor such things as no luggage in a stay-over guest room no service needed room status vacancies extra guests unauthorized pets and any other unusual circumstances. Reports any lost and found items to the housekeeping supervisor immediately listing the room number or area where item s was found. May be responsible for the set-up and breakdown clean-up of the complimentary self-service breakfast bar. Assists with preparing heating displaying and replenishing breakfast items available to guests during breakfast hours. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour. Required to obtain proper food handling certifications as applicable. Completes all required safety security training. Maintains a clean and safe environment. Applies knowledge of blood-borne pathogens safety measures to determine potential safety concerns related to contaminated linens and personal care items. Follows all NEXCOM Hospitality Group NHG protocols during daily service activity. Performs laundry operations at the facility. May be required to possess a valid state driver's license to travel to other lodging facilities as required within the normal scope of duties. May be required to obtain NHG housekeeping certification within 6 months of employment as well as other certification requirements. Performs other related duties as assigned Qualifications: No experience required High School graduate or equivalent preferred. Physical requirements moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment.



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SENIOR SALES ASSOCIATE - Navy Exchange Services (NEX)
Posted: Jun 13, 2024 01:31
KINGS BAY, GA
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Title: SENIOR SALES ASSOCIATE Location: United States-Georgia-Kings Bay Job Number: 2400022R This is a Part-Time position which offers excellent benefits to include: Medical & Dental Insurance, Life Insurance, Paid Annual & Sick Leave, Matching 401K Plan, Pension Plan, and more! Job Summary: As a senior sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You will also be a team leader to the associates giving work direction and training. Through a continuous learning environment you will be able to stay current on products we sell and able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: Customer Service Proactively engage and make a connection with customers Asking questions and listening to customer s needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card. Provide premier customer service Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. Organization Maintaining store appearance. Sales Cross-selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customer s individual needs. Upselling products - Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation. Inventory - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories . Providing guidance on how merchandise should be displayed. Dependability Adherence to assigned work schedule. Accurate and complete follow through on work assignments. Supervisory Requirements Provide direction work assignments training of sales associates Other Duties as assigned QUALIFICATIONS Product Knowledge - Moderate level of knowledge of products merchandise Provide training documentation to sales associates on product features Experience - 6 months-Retail or relevant work experience required Communication Skills - Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills - Basic math functions such as addition subtraction multiplication and division. Reasoning Ability - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: GENERAL EXPERIENCE 6 months responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Graduation from a full 4 year or senior high school or possession of a General Education Development High School Equivalency Certificate GED may be substituted for the experience requirements.



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FRONT OFFICE MANAGER - Navy Exchange Services (NEX)
Posted: Jun 11, 2024 22:06
VIRGINIA BEACH, VA
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Title: FRONT OFFICE MANAGER Location: United States-Virginia-Virginia Beach Job Number: 2400020J Job Summary: Position is responsible for managing daily operations of the front desk reservations and group reservation office for the lodging program. Duties and Responsibilities: Ensures security measures are maintained at all times. - Ensures guest privacy is maintained at all times. - Must possess a welcoming manner and positive attitude demonstrate effective communication skills professionally interact with guests answering guest questions concerning hotel facilities and provides information about local attractions. Provide assistance in handling customer complaints involving management as necessary. - Supervises all front desk operations and reservations including cashiering reservations and room assignments to maximize occupancy. Trains instructs and supervises personnel assigned to the Front Desk both in a formal training setting and on-the-job training. - Plans and schedules ongoing production oriented work for all front desk personnel on a daily weekly monthly and quarterly basis adjusting staff levels as required to meet workload demand. - Participates in hiring front desk staff evaluates and counsels staff completes performance evaluations approves leave requests and recommends performance awards. - Reviews reports from the Night Audit concerning occupancy vacancy call accounting system and other related areas. This includes statistical analysis reporting procedures and analyzing audit reports to ensure accountability of personnel and revenue. - Ensures the front desk operates in accordance with established instructions and procedures. Performs all front desk related duties as required. - Acts as the resident expert regarding the Hotel s Property Management System PMS key card system and CORE inventory management system. - Utilizes the PMS to access guest information retrieve reservation information change or cancel reservations as requested by the guest or register guests. Verifies the registration information secures a credit card for incidental expenses and authorizes the credit card for room charges. - Provides guests with their room key or card. - Resolves administrative problems routine operational issues and complaints related to front desk operations. Provides recommended solutions and draft procedures for review and implementation to higher management. - Oversees the front desk change fund and coordinates cash audits quarterly. - Responsible for the accountability of all keys and any other inventory maintained at the front desk. Keeps the front desk and lobby area clean and neat. - Reconciles room status with the housekeeping report. Coordinates with the housekeeping department to ensure rooms are ready for occupancy. May be required to run print and interpret various reports from the PMS such as Accounts Receivable reports Expected Arrivals Departure List In-House Guest List and Night Audit reports. Performs other duties as assigned Qualifications: GENERAL EXPERIENCE One year of experience in administrative professional investigative or other responsible work which enabled the applicant to gain a general knowledge of business practices and administrative processes skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment. Ability to effectively communicate both orally and written with proficient English. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 year of academic study above the high school level successfully completed in a hotel lodging hospitality school may be substituted at the rate of one-half academic year of study for 6 months of general experience provided such study included a minimum of 6 semester hours or the equivalent per year in subjects related to the specialized field. AND SPECIALIZED EXPERIENCE Two years of responsible experience in administrative supervisory professional or technical work that demonstrated knowledge of front of house hospitality operations or similar work which demonstrated knowledge and abilities within a guest services environment. Including basic math and reading skills experience with computers knowledge of software programs including knowledge of the property management system and experience handling large amounts of cash. Job: Management



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Oceana DEPARTMENT MANAGER ($50-75M) - Navy Exchange Services (NEX)
Posted: Jun 11, 2024 22:06
VIRGINIA BEACH, VA
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Title: Oceana DEPARTMENT MANAGER ($50-75M) Location: United States-Virginia-Virginia Beach Job Number: 2400020G Job Summary: Manages sales activities in assigned retail and or mall services departments. Ensures department s are appropriately stocked attractively displayed and adequately staffed to achieve sales goals and service standards. Duties and Responsibilities: Responsible for department level execution of retail and or assigned mall services business strategies procedures and policies. Ensures department is fully stocked and merchandise is attractively displayed to include effective signing accurate price marking fact tags etc. Adheres to corporate Visual Merchandising standards. Coordinates stock replenishment with backroom and procurement personnel. - Acts as stock replenishment expert. Ensures stock replenishment program for responsible departments is effectively executed. - Establishes and implements an effective customer relations program. Ensures service provided meets or exceeds NES standards and customer expectations. - Reviews department s merchandise stock structure makes recommendations and provides information to Store Divisional Managers Buyers etc. regarding merchandise in-stock position stock assortment product saleability local demand trends and requirements etc. - Reviews daily sales reports. Recommends initiates markdowns as necessary. Provides input to Store Divisional Managers Store Managers regarding departmental promotions sales goals and budgets. - Controls scheduling to ensure staffing levels and payroll expenditures are appropriate to current business conditions. - Coordinates and implements departmental promotions and sales events with store operations visual merchandising and merchandise procurement associates. Provides post-promotion feedback to Buyers Store Manager etc. - Supervises trains and motivates assigned sales associates. Ensures subordinate associates are aware of sales goals sales events sales incentive programs store policies etc. - Keeps current regarding industry market trends for assigned departments. Conducts comparisons with other retailers to benchmark business practices. Implements best practices as feasible. - Carries out policy of courtesy and service recognizing the importance of genuine obvious and active attention required in a retail organization. Exercises tact good manners and courtesy when serving and assisting customers and fellow associates in the performance of duties. Actively seeks to become knowledgeable concerning store policies and services offered in order to effectively carry out the requirements of this position. Responds to inquiries and provides assistance in a prompt and friendly manner. - Performs independently under the direction of a Store Divisional Manager or Store Manager. Work is reviewed in terms of achievement of operational goals and objectives. - Performs other related duties as assigned Qualifications: 3 YEARS GENERAL EXPERIENCE Experience which was gained in administrative clerical retail sales or other related work which enabled the applicant to gain knowledge of selling floor operation practices and procedures skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 year of academic study above the high school level may be substituted for each 9 months of experience. Substitution of 1 year for 1 year in those instances where co-op experience is required of a student as part of the program study. AND 1 YEAR SPECIALIZED EXPERIENCE Progressive experience which provided background in merchandise controls inventory stock record keeping and reports exempt or non-exempt supervisory experience merchandise display and retail promotions or experience in the area of customer relations in an effort to improve sales and maintain operating cost efficiencies. Job: Retail/Services Sales/Operations, Customer Service



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VENDING OPERATIONS WORKER - Navy Exchange Services (NEX)
Posted: Jun 11, 2024 22:06
GOOSE CREEK, SC
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Title: VENDING OPERATIONS WORKER Location: United States-South Carolina-Goose Creek Job Number: 2400022C Job Summary Performs various duties including but not limited to: maintaining/monitoring, and replenishing vending merchandise, specific product lines, as well as the maintenance and operation of vending machines, money changing machines and Micro Markets machines/equipment. Operates a motor vehicle throughout the geographical area, military installations and on public roads for long and short trips in accordance with job duties and responsibilities. Duties and Responsibilities - Maintains Exchange owned machines daily in an assigned location. Inspects, replenishes machines with hot/cold foods and/or snack and/or beverages, and/or miscellaneous items. (i.e. sandwiches, cakes, pies, popcorn, salads, fruits, pastry, sodas, yogurt, laundry detergent, etc.). Checks refrigerated machines to ensure health codes are adhered to, (i.e., expiration dates of yogurt, sandwiches, etc.) and that foods are not spoiled; removes aged foods or other merchandise from machines. - Utilizes various hand operated dollies and carts to load and unload stockroom and various vending machines at assigned location. Requisitions additional vending merchandise to ensure an in-stock position at the location at all times. Rotates merchandise on a first in, first out basis to ensure the freshest inventory is available. Receives and verifies various vending merchandise deliveries and stocks and secures merchandise. - Performs work involved in the control of the operation of vending machine service such as soft drink vendors, snack machines, washing machines, automatic dryers, etc. - Communicates daily or more frequently to supervisor with location requests and complaints. Assist supervisor in developing plans for storage and arrangement of merchandise in accordance with NEX policies. - Lays out storage space, assist with establishing item/merchandise location (i.e. organization and/or arrangement), and identifies high and low usage merchandise in accordance with NEX policies and procedures. - Assist supervisor with identifying new merchandise/product lines to include in the vending business operation, and recommend adjustments in supply levels based on the utilization of inventory products. - Sets up and maintains prices in vending machines on items being sold. - Assists in relocating and installing new machines at locations; cleans interior and exterior using appropriate cleaning solutions. Makes minor repairs, settings and adjustments on all vending machines serviced as needed, and removes cash as serviced. Records machine servicing information by use of a computerized hand held device, or will be required to complete a Cash Collection Slip (SS/411). - Collects monies from vending machines at locations according to established schedule, and secures money inside vehicle safe. As required, accompanies Vending Contractors, verifying cash taken from vendor owned machines. Clears coin jams and makes refunds at designated locations as required. - Turns in collected money bags and SS/411 forms for machines serviced to NEX Cash Room cage in accordance with established procedures. - Responsible for assigned permanent change fund and verifies daily. - Maintains vending machines, vehicles, stockroom and handling equipment in accordance with established procedures and Navy Guidelines. - Receives and verifies various vending merchandise deliveries and stocks and secures merchandise within the vending warehouse and or vending truck. - Is responsible for the inventory control of products. Completes weekly truck inventory. - Maintains liaison with location management and customers to develop a positive customer relations atmosphere. Carries out policies with premier customer service. - Operates motor vehicle or panel truck (3/4 ton) throughout the geographical area and on public roads and military installations for long and short trips in the performance of duties. Loads and unloads merchandise by hand or dolly; insures that merchandise is protected from damage or bad weather. Prepares and maintains Daily Trip Report of all trips made. - Performs inspection of vehicle for proper maintenance such as checking gas and oil, tune-ups, etc. Cleans vehicle and secures in designated area at end of day. Obtains receipt for all repairs and maintains records of repairs made. Does preventive maintenance on vehicle to include checking oil and fluids. - May be assigned to clean and maintain in a clean and orderly manner the area in which machines are located; sweeps, mops floors, cleans machines and empties trash cans. - Assist in the Micro Market during demanding business needs. Performs other related duties as assigned. PHYSICAL EFFORT: Regularly lifts and transports moderately heavy objects weighing up to 40 lbs. Occasionally handles heavier items with assistance or materials handling equipment. Regular walking, bending, reaching required. WORKING CONDITIONS: Work is performed both inside and outside. Incumbent is occasionally exposed to bad weather conditions while loading and unloading vehicle. Drives in all types of bad weather and is subject to cuts and bruises. JOB REQUIREMENTS: 1. Must possess a valid state driver's license or a valid commercial driver's license (CDL). 2. Must possess the knowledge and skills necessary to operate a motor vehicle safely. 3. Must be able to pass appropriate background checks needed for the specific area of responsibility (e.g. Federal, DOD, Security Clearance, etc.). 4. Pass the GSA defensive driving course. Qualifications: Total of two 2 years experience consisting of the following: GENERAL EXPERIENCE One 1 year of experience that provided the applicant with knowledge and skill to carry out basic retailservices selling duties. OR SUBSTITUTION OF EDUCATION FOR GENERAL EXPERIENCE One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience. AND SPECIALIZED EXPERIENCE One 1 year of experience that provided the applicant with the knowledge and skill to perform various duties involving stocking merchandise transfers receiving merchandising of product and or food handling processes within a retail or services environment. PHYSICAL REQUIREMENTS Regularly lifts and transports moderately heavy objects weighing up to 40 lbs. Occasionally handles heavier items with assistance or materials handling equipment. Regular walking bending reaching required. JOB REQUIREMENTS 1. Must possess a valid state drivers license. 2. Must possess the knowledge and skills necessary to operate a motor vehicle safely. 3. Must be able to pass appropriate background checks needed for the specific area of responsibility e.g. Federal DOD Security Clearance etc.. 4. Pass the GSA defensive driving course.



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