Posted - Feb 12, 2022
Title: ARCHITECT/ENGINEER Location: United States-Virginia-Virginia Beach J...
Title: ARCHITECT/ENGINEER Location: United States-Virginia-Virginia Beach Job Number: 220000SG Job Summary: Licensed architect or engineer serving as...
Posted - Feb 12, 2022
Title: ARCHITECT/ENGINEER Location: United States-Virginia-Virginia Beach J...
Title: ARCHITECT/ENGINEER Location: United States-Virginia-Virginia Beach Job Number: 220000SG Job Summary: Licensed architect or engineer serving as...
Posted - Feb 12, 2022
Title: FACILITY PROJECT PLANNER Location: United States-Virginia-Virginia B...
Title: FACILITY PROJECT PLANNER Location: United States-Virginia-Virginia Beach Job Number: 220000SH Job Summary: Licensed Engineer or Architect serv...
Posted - Feb 12, 2022
Title: FACILITY PROJECT PLANNER Location: United States-Virginia-Virginia B...
Title: FACILITY PROJECT PLANNER Location: United States-Virginia-Virginia Beach Job Number: 220000SH Job Summary: Licensed Engineer or Architect serv...
Posted - Feb 12, 2022
Title: GENERAL MANAGER ($50-75M) Location: United States-Virginia-Virginia...
Title: GENERAL MANAGER ($50-75M) Location: United States-Virginia-Virginia Beach Job Number: 220000SX Job Summary: Manages, plans, directs, and coordi...
Posted - Feb 12, 2022
Title: GENERAL MANAGER ($50-75M) Location: United States-Virginia-Virginia...
Title: GENERAL MANAGER ($50-75M) Location: United States-Virginia-Virginia Beach Job Number: 220000SX Job Summary: Manages, plans, directs, and coordi...
Posted - Feb 12, 2022
Title: DIVISIONAL MANAGER - SOFTLINES ($50-75M) Location: United States-Vir...
Title: DIVISIONAL MANAGER - SOFTLINES ($50-75M) Location: United States-Virginia-Virginia Beach Job Number: 220000MF Job Summary: Responsible for the...
Posted - Feb 12, 2022
Title: DIVISIONAL MANAGER - SOFTLINES ($50-75M) Location: United States-Vir...
Title: DIVISIONAL MANAGER - SOFTLINES ($50-75M) Location: United States-Virginia-Virginia Beach Job Number: 220000MF Job Summary: Responsible for the...
Posted - Feb 12, 2022
Title: SR BUSINESS SYSTEMS ANALYST (REMOTE) Location: United States-Virgini...
Title: SR BUSINESS SYSTEMS ANALYST (REMOTE) Location: United States-Virginia-Virginia Beach Job Number: 220000SO THIS POSITION IS REMOTE TO THE LOCAL...
Posted - Feb 12, 2022
Title: SR BUSINESS SYSTEMS ANALYST (REMOTE) Location: United States-Virgini...
Title: SR BUSINESS SYSTEMS ANALYST (REMOTE) Location: United States-Virginia-Virginia Beach Job Number: 220000SO THIS POSITION IS REMOTE TO THE LOCAL...
Posted - Feb 12, 2022
Title: (NEX PORTSMOUTH)-CASHIER HIRING INCENTIVE Location: United States-Vi...
Title: (NEX PORTSMOUTH)-CASHIER HIRING INCENTIVE Location: United States-Virginia-Portsmouth Job Number: 220000P1 Job Summary : As a Cashier you will...
Posted - Feb 12, 2022
Title: (NEX PORTSMOUTH)-CASHIER HIRING INCENTIVE Location: United States-Vi...
Title: (NEX PORTSMOUTH)-CASHIER HIRING INCENTIVE Location: United States-Virginia-Portsmouth Job Number: 220000P1 Job Summary : As a Cashier you will...
Posted - Feb 12, 2022
Title: (NEX PORTSMOUTH MINI MART) JANITOR Location: United States-Virginia-...
Title: (NEX PORTSMOUTH MINI MART) JANITOR Location: United States-Virginia-Portsmouth Job Number: 220000LI Job Summary: Performs a variety of cleaning...
Posted - Feb 12, 2022
Title: (NEX PORTSMOUTH MINI MART) JANITOR Location: United States-Virginia-...
Title: (NEX PORTSMOUTH MINI MART) JANITOR Location: United States-Virginia-Portsmouth Job Number: 220000LI Job Summary: Performs a variety of cleaning...
Posted - Feb 12, 2022
Title: Cashier PT w/ Benefits Location: United States-Washington-Oak Harbor...
Title: Cashier PT w/ Benefits Location: United States-Washington-Oak Harbor Job Number: 220000OC Come work for the Navy Exchange ...where you can have...
Posted - Feb 12, 2022
Title: Cashier PT w/ Benefits Location: United States-Washington-Oak Harbor...
Title: Cashier PT w/ Benefits Location: United States-Washington-Oak Harbor Job Number: 220000OC Come work for the Navy Exchange ...where you can have...
Posted - Feb 12, 2022
Title: Customer Service Clerk PT w/Benefits Location: United States-Washing...
Title: Customer Service Clerk PT w/Benefits Location: United States-Washington-Oak Harbor Job Number: 220000OF Come work for the Navy Exchange ...wher...
Posted - Feb 12, 2022
Title: Customer Service Clerk PT w/Benefits Location: United States-Washing...
Title: Customer Service Clerk PT w/Benefits Location: United States-Washington-Oak Harbor Job Number: 220000OF Come work for the Navy Exchange ...wher...
Posted - Feb 12, 2022
Title: ACCOUNTING TECHNICIAN Location: United States-Virginia-Norfolk Job N...
Title: ACCOUNTING TECHNICIAN Location: United States-Virginia-Norfolk Job Number: 220000S4 Job Summary: Prepares and maintains a variety of accounts r...
Posted - Feb 12, 2022
Title: ACCOUNTING TECHNICIAN Location: United States-Virginia-Norfolk Job N...
Title: ACCOUNTING TECHNICIAN Location: United States-Virginia-Norfolk Job Number: 220000S4 Job Summary: Prepares and maintains a variety of accounts r...
Posted - Feb 12, 2022
Title: (NEX NORFOLK) CUSTOMER SERVICES CONCIERGE Location: United States-Vi...
Title: (NEX NORFOLK) CUSTOMER SERVICES CONCIERGE Location: United States-Virginia-Norfolk Job Number: 220000PO Job Summary The NEX Customer Services C...
Posted - Feb 12, 2022
Title: (NEX NORFOLK) CUSTOMER SERVICES CONCIERGE Location: United States-Vi...
Title: (NEX NORFOLK) CUSTOMER SERVICES CONCIERGE Location: United States-Virginia-Norfolk Job Number: 220000PO Job Summary The NEX Customer Services C...
Posted - Feb 12, 2022
Title: (NEX NORFOLK) SALES ASSOCIATE (MINIMART) HIRING INCENTIVE Location:...
Title: (NEX NORFOLK) SALES ASSOCIATE (MINIMART) HIRING INCENTIVE Location: United States-Virginia-Norfolk Job Number: 220000NW Job Summary: Sells gene...
Posted - Feb 12, 2022
Title: (NEX NORFOLK) SALES ASSOCIATE (MINIMART) HIRING INCENTIVE Location:...
Title: (NEX NORFOLK) SALES ASSOCIATE (MINIMART) HIRING INCENTIVE Location: United States-Virginia-Norfolk Job Number: 220000NW Job Summary: Sells gene...
Posted - Feb 12, 2022
Title: SUPERVISORY SALES CLERK (HARDLINES) Location: United States-Louisian...
Title: SUPERVISORY SALES CLERK (HARDLINES) Location: United States-Louisiana-Belle Chasse Job Number: 220000T1 Job Summary: Supervises associates enga...
Posted - Feb 12, 2022
Title: SUPERVISORY SALES CLERK (HARDLINES) Location: United States-Louisian...
Title: SUPERVISORY SALES CLERK (HARDLINES) Location: United States-Louisiana-Belle Chasse Job Number: 220000T1 Job Summary: Supervises associates enga...
Posted - Feb 12, 2022
Title: (NEX NORFOLK) SALES ASSOCIATE -4AM SOFTLINES HIRING INCENTIVE Locati...
Title: (NEX NORFOLK) SALES ASSOCIATE -4AM SOFTLINES HIRING INCENTIVE Location: United States-Virginia-Norfolk Job Number: 220000M4 Job Summary: As a s...
Posted - Feb 12, 2022
Title: (NEX NORFOLK) SALES ASSOCIATE -4AM SOFTLINES HIRING INCENTIVE Locati...
Title: (NEX NORFOLK) SALES ASSOCIATE -4AM SOFTLINES HIRING INCENTIVE Location: United States-Virginia-Norfolk Job Number: 220000M4 Job Summary: As a s...
Posted - Feb 12, 2022
Title: (NEX NORFOLK) JANITOR - HIRING INCENTIVE Location: United States-Vir...
Title: (NEX NORFOLK) JANITOR - HIRING INCENTIVE Location: United States-Virginia-Norfolk Job Number: 220000LU Job Summary Performs a full range of cle...
Posted - Feb 12, 2022
Title: (NEX NORFOLK) JANITOR - HIRING INCENTIVE Location: United States-Vir...
Title: (NEX NORFOLK) JANITOR - HIRING INCENTIVE Location: United States-Virginia-Norfolk Job Number: 220000LU Job Summary Performs a full range of cle...
Posted - Feb 12, 2022
Title: Cashier Checker (Gas Pump) Flex Location: United States-Washington-S...
Title: Cashier Checker (Gas Pump) Flex Location: United States-Washington-Silverdale Job Number: 220000SA Eligible for $500 Hiring Incentive Come wo...
Posted - Feb 12, 2022
Title: Cashier Checker (Gas Pump) Flex Location: United States-Washington-S...
Title: Cashier Checker (Gas Pump) Flex Location: United States-Washington-Silverdale Job Number: 220000SA Eligible for $500 Hiring Incentive Come wo...
Posted - Feb 12, 2022
Title: Housekeeping Supervisor FT w/Benefits Location: United States-Washin...
Title: Housekeeping Supervisor FT w/Benefits Location: United States-Washington-Silverdale Job Number: 220000QM Come work for the Navy Gateway Inn &am...
Posted - Feb 12, 2022
Title: Housekeeping Supervisor FT w/Benefits Location: United States-Washin...
Title: Housekeeping Supervisor FT w/Benefits Location: United States-Washington-Silverdale Job Number: 220000QM Come work for the Navy Gateway Inn &am...
Posted - Feb 12, 2022
Title: SALES ASSOCIATE (RPT/Outdoor Living) Location: United States-Hawaii-...
Title: SALES ASSOCIATE (RPT/Outdoor Living) Location: United States-Hawaii-Honolulu Job Number: 220000C5 Job Summary: As a sales associate you will be...
Posted - Feb 12, 2022
Title: SALES ASSOCIATE (RPT/Outdoor Living) Location: United States-Hawaii-...
Title: SALES ASSOCIATE (RPT/Outdoor Living) Location: United States-Hawaii-Honolulu Job Number: 220000C5 Job Summary: As a sales associate you will be...
Posted - Feb 12, 2022
Title: SECURITY GUARD (RPT/ Loss Prevention) Location: United States-Hawaii...
Title: SECURITY GUARD (RPT/ Loss Prevention) Location: United States-Hawaii-Honolulu Job Number: 220000S3 Job Summary: Performing assignments on a pat...
Posted - Feb 12, 2022
Title: SECURITY GUARD (RPT/ Loss Prevention) Location: United States-Hawaii...
Title: SECURITY GUARD (RPT/ Loss Prevention) Location: United States-Hawaii-Honolulu Job Number: 220000S3 Job Summary: Performing assignments on a pat...
Posted - Feb 12, 2022
Title: SPECIAL ORDER CLERK (RPT/ Home Gallery) Location: United States-Hawa...
Title: SPECIAL ORDER CLERK (RPT/ Home Gallery) Location: United States-Hawaii-Honolulu Job Number: 220000MQ Job Summary: Responsible for handling all...
Posted - Feb 12, 2022
Title: SPECIAL ORDER CLERK (RPT/ Home Gallery) Location: United States-Hawa...
Title: SPECIAL ORDER CLERK (RPT/ Home Gallery) Location: United States-Hawaii-Honolulu Job Number: 220000MQ Job Summary: Responsible for handling all...
Posted - Feb 12, 2022
Title: AUTOMOTIVE CUSTOMER SER CLERK - Port Hueneme, Flex (0-19.5 Hours) Lo...
Title: AUTOMOTIVE CUSTOMER SER CLERK - Port Hueneme, Flex (0-19.5 Hours) Location: United States-California-Port Hueneme Job Number: 220000SB Descript...
Posted - Feb 12, 2022
Title: AUTOMOTIVE CUSTOMER SER CLERK - Port Hueneme, Flex (0-19.5 Hours) Lo...
Title: AUTOMOTIVE CUSTOMER SER CLERK - Port Hueneme, Flex (0-19.5 Hours) Location: United States-California-Port Hueneme Job Number: 220000SB Descript...
Posted - Feb 12, 2022
Title: AUTOMOTIVE CUSTOMER SER CLERK - Port Hueneme, Part-Time (20-34.9 Hou...
Title: AUTOMOTIVE CUSTOMER SER CLERK - Port Hueneme, Part-Time (20-34.9 Hours) Location: United States-California-Port Hueneme Other Locations: United...
Posted - Feb 12, 2022
Title: AUTOMOTIVE CUSTOMER SER CLERK - Port Hueneme, Part-Time (20-34.9 Hou...
Title: AUTOMOTIVE CUSTOMER SER CLERK - Port Hueneme, Part-Time (20-34.9 Hours) Location: United States-California-Port Hueneme Other Locations: United...
Posted - Feb 12, 2022
Title: Supervisory Sales Associate Full-Time w/Benefits Location: United St...
Title: Supervisory Sales Associate Full-Time w/Benefits Location: United States-Florida-Jacksonville Job Number: 220000KL This is a Full-Time position...
Posted - Feb 12, 2022
Title: Supervisory Sales Associate Full-Time w/Benefits Location: United St...
Title: Supervisory Sales Associate Full-Time w/Benefits Location: United States-Florida-Jacksonville Job Number: 220000KL This is a Full-Time position...
Posted - Feb 12, 2022
Title: CUSTOMER SERVICE CLERK - Port Hueneme, Part-Time (20-34.9 Hours) Loc...
Title: CUSTOMER SERVICE CLERK - Port Hueneme, Part-Time (20-34.9 Hours) Location: United States-California-Port Hueneme Job Number: 220000OO Come work...
Posted - Feb 12, 2022
Title: CUSTOMER SERVICE CLERK - Port Hueneme, Part-Time (20-34.9 Hours) Loc...
Title: CUSTOMER SERVICE CLERK - Port Hueneme, Part-Time (20-34.9 Hours) Location: United States-California-Port Hueneme Job Number: 220000OO Come work...
Title: ARCHITECT/ENGINEER Location: United States-Virginia-Virginia Beach Job Number: 220000SG Job Summary: Licensed architect or engineer serving as Project Manager in the Facilities Division (Design and Construction Branch). Performs professional architectural/engineering work in connection with preparation of scope, written descriptions, schematic drawings and fixture plans of projects. Manages and coordinates design, prototype design standards, fixture plates, schedules, construction and budgets. Duties and Responsibilities: - Develops and/or reviews designs and estimated costs of construction of new buildings and renovations of Navy Exchanges, Mini-Marts, Warehouses and Navy Lodges worldwide. Assists in selecting architectural and engineering (AE) firms to prepare plans and specifications for such projects and related activities, and inspection and acceptance of construction sites. - Develops budget costs for new projects from preliminary plans and functional requirements originating from Navy Exchanges system-wide. Projects range from all Navy Lodges, old and new, to one-stop shopping complexes (large, multi-store, multi-purpose conglomerates costing up to approximately 14 million dollars), to such minor constructions or renovations projects as construction of gasoline dispensing facilities. Upon tentative approval, these projects form the basis of the NEXCOM Capital investment Program for the ensuing fiscal year(s). - Prepares scope of project, written description and schematic drawing of projects which form the basis for advertisement in connection with the selection of architectural and engineering (A/E) firms and renovation work to be done by NEXCOM in-house construction crew. - Provides resource forecasts and constraints for NEXCOM departments supporting/informing the project decisions and generates/modifies the design and construction schedules in coordination with code BP, the DOR (designer of Record), the Construction contractor and the end-user/customer. - Thoroughly understands the plans and specs of assigned project and is the focal point/SME for NEXCOM. Additionally, coordinated phasing requirements and incorporates those into the design and subsequent construction contracts to allow continued store operations where relevant/applicable. - Attends meetings of panels convened by NAVFACENGOM (or another executive agent) for the purpose of slating and selecting qualified A/E firms to prepare designs for projects. Participates in the interviewing of firm representatives to determine most qualified firm. Also, participates in technical evaluation review boards and source selection boards. Note: Voting panel membership usually requires professional licensing. - Actively participates and represents NEXCOM in pre-negotiation, pre-design and coordination meetings, chaired by execution agent representative with selected architectural and engineering firms and the field activities concerned for the purpose of instructing in specific design and construction procedures and requirements to be followed. Discusses and clarifies problem areas and answers technical architectural and engineering questions. - Reviews and coordinates with executive agent in such matters as scheduling; siting problems and relationship to other existing structures. Acts as primary point of contact (P.O.C.) and project representative with outside organizations such as NAVFAC, USACE, DeCA and local activities during design and construction phases. - Reviews, on a continuing basis, design submittals of contracted architect and engineering firm, for functional, technical and aesthetic adequacy, including their cost estimates. Where inadequacies and/or deficiencies are noted, advises architect and engineering firms of corrective submittal stages until final package is obtained. Coordinates with NAVFAC and other Navy commands as well as with the field activities concerned for concurrence of designs submitted. - Reviews long range master planning of the various Naval activities systemwide, with regard to Exchanges and lodges. Reviews for site-planning adequacy; advises Naval Facilities Engineering Command of corrections required, etc. - Approves drafts of purchase orders to NAVFACENGCOM for design construction and construction change orders, for the signature of the appropriate contracting officer in Acquisition Division in order to maintain control over non-appropriated project funds. Reviews bids received from executive agent to assure they are responsive; makes recommendations/decisions concerning award of contract and bid items. - Monitors construction progress, through NAVFAC, USACE, and DeCA to avoid slippages of schedules and budgets in compliance with contract documents. Where slippage occurs, contacts concerned NEXCOM divisions to advise and coordinate the revisions. - Develops prototype designs, fixture/finish plates, and technical manuals relating to standards, criteria and construction specifications for system wide Exchange facilities. Prepares guide specifications for types of work that occur frequently, problem areas frequently causing controversy or unsatisfactory finished work, can and should be standardized, and new materials for which adequate specifications have not been previously prepared. - Travel extensively to resolve on-site problems and to do field inspections of facilities scheduled for renovations. - Attends professional conventions, seminars and trade shows to keep abreast of latest products and techniques used in design, construction and project management. - Works under the general supervision of the Branch Manager who outlines general objectives and assigns projects. Incumbent works within the purview of directives and instructions promulgated by higher authority, which form the regulatory framework, as well as in accordance with professional architectural and engineering principles and practices. - Exercises considerable judgment in interpretation and application of NEXCOM policy and technical practices to cases and problems. Decisions and commitments generally affect other divisional branches; serious consequences or monetary loss may result from poor judgment. Work is monitored, for the most part, through discussions with Branch Manager and reviewed in terms of meeting of objectives. - Performs other related duties as assigned. REQUIREMENT Architect or Engineer License Qualifications: Degree in architecture or engineering or related field that included 60 semester hours of course work in architecture/engineering or related disciplines of which at least (1) 30 semester hours were in architectural/engineering design, and (2) 6 semester hours were in each of the following: structural technology, properties of materials and methods of construction, and environmental control systems. OR A combination of education and experience -- college-level education, training, and/or technical experience that furnished (1) a thorough knowledge of the arts and sciences underlying professional architecture, and (2) a good understanding, both theoretical and practical, of the architectural/engineering principles, methods, and techniques and their applications to the design and construction or improvement of buildings. AND SPECIALIZED EXPERIENCE: Four years of responsible experience that demonstrated a knowledge of all architectural/engineering aspects of construction/renovation projects including coordinating and developing building design, specifications and cost estimating; or similar work which provided the knowledge and abilities to perform architectural or engineering work. And A valid architecture or engineering license. (Engineering License preferred) Job: Professional
Title: FACILITY PROJECT PLANNER Location: United States-Virginia-Virginia Beach Job Number: 220000SH Job Summary: Licensed Engineer or Architect serving in the facility planning and programming branch of the facility dept. Provides corporate level oversight and coordination, planning Navy Exchange, Lodge and NGIS facility projects including economic analysis, scope development, conceptual floor and site plans, cost estimating project prioritization, site approvals, etc. Interfaces with NEX's, lodging, base commands, and design/construction firms. Collaborates with above clients, field managers and installation/regional representatives to identify project requirements and develop project details for briefings. Duties and Responsibilities: Performs the following major duties: Executes and reviews facility assessment and documents existing conditions. Coordinates identification and prioritization of NEXCOM facility renovation backlog. Acts as primary interface with store and Regional Facility Maintenance Managers, base staff civil engineering personnel, and store/lodging/regional/NEXCOM Operations Managers in development of renovation proposals including preparation of space program plans, detailed definition of facility project scope of work and construction and equipment cost estimates. Prepares request for project site approval, installation approvals and applicable construction programming documentation. Supports development of Navy Exchange, Navy Lodge and Navy Gateway Inns & Suites (NGIS) project detailed scope of work including development of concept floor and site plans (developed through interface with Command operations personnel), and project total investment cost estimates. Develops design and construction contract documents and managing projects. Initiate projects into the facility department's project management information system and asset management systems. Coordinates preparation of regional Navy Exchange capital investment masterplans. Coordinates participation of necessary NEXCOM local store merchandising and operations specialist required to evaluate existing operations, identify opportunities for expansion or development of Exchange retail, and service operations. Coordinates development of draft sales forecasts and estimation of gross profit, operating expense and potential net income for alternatives identified. Evaluates project-siting alternatives and develops concept site and project floor plans to validate viability of locations under consideration. Develops initial project investment cost estimates, draft economic analysis required to estimate project ROI, IRR and NPV. Prepares report presenting alternatives evaluated and recommendations for senior management review. Interfaces with installation, major commands, and facility planning counterparts in other DOD NAF instrumentalities for the development of cooperative facility maintenance, design and construction initiatives. Prepares point papers, project scope of work documentation, reports, letters and other correspondence as directed. Prepares and presents executive level briefings and oral presentations when required. Provides Technical support to external real estate specialists maintaining current and new real estate instruments. Performs other related duties as required. Qualifications: Requirements are: Degree in architecture or engineering or related field that included 60 semester hours of course work in architecture/engineering or related disciplines of which at least (1) 30 semester hours were in architectural/engineering design, and (2) 6 semester hours were in each of the following: structural technology, civil design and methods of construction, and environmental control systems. OR A combination of education and experience -- college-level education, training, and/or technical experience that furnished (1) a thorough knowledge of the arts and sciences underlying professional architecture, and (2) a good understanding, both theoretical and practical, of the architectural/engineering principles, methods, and techniques and their applications to the design and construction or improvement of buildings. AND SPECIALIZED EXPERIENCE: Four years of responsible experience that demonstrated a knowledge of all architectural/engineering aspects of construction/renovation projects including coordinating and developing building design, specifications and cost estimating; or similar work, which provided the knowledge and abilities to perform architectural or engineering work. AND A valid architecture or engineering (civil engineering preferred) license. Job: Professional
Title: GENERAL MANAGER ($50-75M) Location: United States-Virginia-Virginia Beach Job Number: 220000SX Job Summary: Manages, plans, directs, and coordinates all activities at a main Exchange, branches, and locations. Duties and Responsibilities: Broad managerial duties include, but are not limited to, the following: - Directs and coordinates all phases of Exchange activities and associates efforts toward maximum responsiveness to the Navy Exchange Program mission and requirements. - Makes periodic and frequent inspections of all activities and outlets, identifying areas of deficiency. Directs the correction of deficiencies and follows up to assure that prompt and proper corrective action has been taken. - Ensures maximum and full utilization of all facilities, equipment, cash and associates. - Assures compliance by all associates with requirements prescribed in departmental, Command and NEXCOM directives and operating instructions for a high standard of operational performance and customer service. - Responsible for achieving sales and profit objectives of the NEXCOM business strategy, basic policies and programs. Reviews and analyzes operational reports to ensure that goals set for each operational department are achieved; initiates corrective action when goals are not met. - Supervises operation through subordinate supervisory staff. Approves leave and vacation; enforces work rules, establishes internal operating policies and procedures and initiates programs or projects to serve mission needs. Ensures that a continuing program of training in all areas is carried out. Interviews and selects associates, completes performance appraisals. Reviews proposed disciplinary actions and resolves grievances and complaints. - Ensures through subordinate staff, receipt, price marking, storage, custody and proper administration and documentation under the various control procedures applicable to the receipt of merchandise. - Ensures that a maintenance and repair program is in effect for all equipment and facilities to keep all Exchange facilities in excellent condition. - Ensures through subordinate supervisors, the development of an Exchange Facility Master Plan showing five-year projection of projects to achieve facility objectives and encompass the preliminary development of capital expenditure projects. Prepares projects for final approval; supervises the execution of projects, and when required, evaluates the results. - Ensures through subordinate managers the implementation, administration, and coordination of all phases of the Exchange Security, Safety, and Fire Protection/Prevention Programs. - Responsible, through subordinate managers, for the custody, protection, and accountability of Exchange property and funds. - Participates and encourages participation in local community activities to reflect the best interests of the Navy Exchange Program. - Ensures that an effective sales promotion program, provided by NEXCOM is implemented to generate increased sales and traffic. - Reports directly to the Commanding Officer who provides broad general direction. Recommendations, comments and resolutions are reviewed for adherence to established policies and for assurance that objectives are met. Work performance is reviewed and evaluated on the basis of overall results in meeting planned objectives and the improvement in operating results of the Exchange. - Requires Secret (S) Security Clearance. - Performs other related duties as assigned. TRAINING REQUIREMENT: Associate must receive hazardous material (HazMat) training within 90 days of hire per Department of Transportation regulations. The incumbent of this position must file a Financial Disclosure Report (OGE) Form 450, as required. Qualifications: A total of 8 years consisting of the following: GENERAL EXPERIENCE: Three years of administrative, operational, merchandising and management skills/experience or other responsible work which enabled the applicant to gain knowledge of management practices and administrative processes; skill in dealing with others in person-to-person work relationships; and the ability to exercise mature judgment. SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4-year bachelors degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: Four years of progressively responsible store operational management experience which demonstrated an understanding of the needs, problems and solutions in administering management programs relating to most of the following: merchandising, accounting, personnel, facility maintenance, distribution and general administration; and experience in planning, directing and/or coordinating merchandising activities; and supervisory experience in human resources; or similar work which demonstrated the knowledge and ability to provide support in managing a retailing organization. NOTE: Specialized experience must include four years of progressively responsible experience as a Branch Exchange Manager, General Manager in-training, Store Manager, District Operations Specialist, and/or General Manager. Job: Store Management
Title: DIVISIONAL MANAGER - SOFTLINES ($50-75M) Location: United States-Virginia-Virginia Beach Job Number: 220000MF Job Summary: Responsible for the development and effective execution of business strategies and programs for assigned retail divisions to maximize sales opportunities within the individual store. Duties and Responsibilities : - Monitors and maximizes operational performance. Develops financial (sales, inventory, etc.) projections for assigned departments, analyzes operational reports to ensure goals are met. Initiates corrective action as necessary. - Develops, implements and maximizes divisional store merchandising strategies and promotional programs. Reviews submissions from buyers and recommends/establishes advertising requirements for store and regional sales events. Assists in developing advertising schedules. - Keeps abreast of current industry/market trends for assigned departments, through industry publications and personal contacts. Coordinates and conducts comparisons with other retailers to benchmark business practices. - Reviews merchandise stock structure for all NEX locations. Coordinates the development and implementation of model stock plans, seasonal buying plans and the introduction of new items/lines with buyers. Identifies and recommends merchandise classifications appropriate for the store/region. Ensures merchandise in-stock conditions and inventory levels are consistent with NEXCOM merchandise standards and store operating objectives. Provides feedback to merchandise buyers regarding product saleability, local demand, slow/fast moving items, etc. - Ensures maximum utilization of vendor assets to achieve store requirements and objectives. - Monitors and ensures effective replenishment method for assigned departments. - Coordinates product knowledge and job skills training for department managers and sales associates. - Supervises assigned personnel. Staffs key vacancies, evaluates performance, takes corrective action, etc. Operates as an integral part of the Navy Exchange complex management staff, including providing supervisory oversight to store operations as assigned. - Exercises a high degree of initiative and business judgment in achieving objectives. Maintains liaison with NEXCOM and regional merchandising and operating staffs regarding business strategies and programs. - Performs other related duties as assigned. Qualifications: A total of 5 years consisting of the following: GENERAL EXPERIENCE: Three years experience gained in operational, administrative, merchandising, retail sales or other responsible work which enabled the applicant to gain a general knowledge of merchandising, sales or inventory practices and procedures; skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: One year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4 year bachelor's degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: Two years of progressive experience which provided a background in retail merchandising, such as: coordination of sales promotions, display of merchandise, control of inventory stock and records; customer relations; exempt or non-exempt supervisory experience; and insuring effective security, safety and fire regulations; or similar work which demonstrated the knowledge and ability within the retail management area for which responsible. Job: Retail/Services Sales/Operations, Customer Service
Title: SR BUSINESS SYSTEMS ANALYST (REMOTE) Location: United States-Virginia-Virginia Beach Job Number: 220000SO THIS POSITION IS REMOTE TO THE LOCAL HAMPTON ROADS/TIDEWATER AREA Job Summary: Senior Business Systems Analyst is a key technology contributor with a core focus of applying technology to deliver business capabilities. As a highly experienced and knowledgeable member of the applications team this individual will work with other analysts technical staff and business partners to gather and document requirements facilitate the software development lifecycle and manage projects to successful implementation. Duties and Responsibilities: Incumbents of this position must be U.S. Citizens - Works with stakeholders to gather, document and manage functional and technical requirements within their area of responsibility. - Responsible for the adherence to the Software Development Lifecycle and all policies and procedures relative to change management within the enterprise. - Coaches and mentors staff to foster growth and professional development amongst the analyst corps. - Manages and maintains the change backlog for their area. - Performs some or all project management tasks on select projects - Acts as key liaison to business users of applications to schedule and facilitate application and other applicable training. - Works with technical staff to craft solutions that meet business needs. - Provides key expertise and knowledge around data-flow and enterprise integrations with other producers and consumers of data. - Ensures that all changes to systems capture and document information security and compliance requirements. - Provides technical guidance and support to systems analysis and design projects. - Satisfies data calls by extracting, formatting and delivering relevant data from systems. - Coordinates activities of vendor and contractor personnel engaged in system development, implementation or maintenance. - Supports end-user application training through the creation of training materials. - Creates and maintains system documentation to include specifications, manuals, diagrams, and other required artifacts. - May serve as analysis lead on initiatives to include assignment of analysis tasks to project team members. - Ensures the implementation of the rigorous application of Information Security/Information Assurance policies, principles, and practices in the delivery of Systems, Applications and/or Services (Hardware & Software). - Works with Procurement Office on the development of Requests for Proposal, Statements of Work, and other required contracting documentation. - Provides frequent communication on development and project efforts to IT management team. - Leads design workshops and requirements sessions with project teams. - Provides a support escalation point for members of the analysis team. - Works with IT leadership to provide input to technical strategy. - Performs in-depth research and is an authoritative resource on industry and market trends relative to the implementation of technology. - Identifies, documents, and manages process design change through the conducting of business and systems process analysis. - Develops and executes application and business process test plans. - Performs other related duties as assigned. Information Assurance Workforce Certifications (IAM3 jobs): SECNAV M-5239.2, DoN, Information Assurance (IA) Workforce Manual requires incumbents of this position to possess, and maintain current, one of the following Certifications: GIAC Information Security Fundamentals (GISF), GIAC Security Leadership Certification (GSLC), Security , or one of the following higher level certifications: Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), NEXCOM preferred certification is Security Candidates without the required certification may be placed into this job, but must obtain the required certification within 6 months of appointment; failure to obtain this requirement will result in termination of employment. This position is designated IT-2 (Non-Critical - Sensitive) in accordance with SECNAV M-5510.30 and will require a favorable Single Scope Background Investigation (SSBI). Candidates must be eligible for a Secret Clearance, within 6 months of appointment. Failure to obtain eligibility will result in termination. Qualifications: Qualified candidates must be U.S. Citizens. GENERAL EXPERIENCE: 7 years experience in information technology or a related field performing detailed functional/technical analysis, project management, change management, and the creation of related artifacts in support of enterprise business systems/applications.. OR SUBSTITUTION OF EXPERIENCE FOR EDUCATION: One year of related academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelor's degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: Minimum 5 years of progressive experience in the following: -Business process and systems analysis, design and implementation -Facilitating the development of business and system functional and technical requirements including the creation of all relevant documentation -Application security, software change control and configuration management -Participating on large projects as both a member of the project team as well as in a project management or lead role -Functional and technical understanding of web-based application concepts to include knowledge of web services and client/server technologies -Data-modeling and analysis to include demonstrated proficiency in SQL -Software development concepts to include extensive experience working within the Software Development Lifecycle (SDLC) -Release management and planning to include working with end-users and other stakeholders on software implementations -Functional and user-acceptance testing of software applications Information Assurance Workforce Certifications (IAM1 jobs): SECNAV M-5239.2, DoN, Information Assurance (IA) Workforce Manual requires incumbents of this position to possess, and maintain current, one of the following Certifications: GIAC Information Security Fundamentals (GISF), GIAC Security Leadership Certification (GSLC), Security , or one of the following higher level certifications: Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), NEXCOM preferred certification is Security Candidates without the required certification may be placed into this job, but must obtain the required certification within 6 months of appointment; failure to obtain this requirement will result in termination of employment. This position is designated IT-1 (Critical - Sensitive) in accordance with SECNAV M-5510.30 and will require a favorable Single Scope Background Investigation (SSBI). Candidates must be eligible for and obtain a Secret Clearance, within 6 months of appointment. Failure to obtain will result in termination. Job: Applications Systems
Title: (NEX PORTSMOUTH)-CASHIER HIRING INCENTIVE Location: United States-Virginia-Portsmouth Job Number: 220000P1 Job Summary : As a Cashier you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: Customer Service Proactively engage and make a connection with customers. Asking questions and listening to customers needs Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card. Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. Organization Maintaining checkout area appearance. Moving and restocking bagspackaging materialslabels. Sales Interact with customer to ensure they found everything they needed. Make suggestions to customer on latest trends and current promotions based on customers individual needs Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Maintaining change funds and accounts for sales receipts. Completing various forms of paperwork reports and reconciliation. Inventory Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories. Dependability Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned. NEXCOM requires all associates to be fully vaccinated for the Novel Coronavirus-2019, commonly known as COVID-19 as a condition of employment. HIRING INCENTIVE Serve those who serve & earn up to $300 when you join our team! Must be onboard by February 28, 2022 $300 Sign-On Incentive to be paid after 30 and 120 days of employment Any applicant who was actively employed by the Navy Exchange Service Command within 12 months of their pending hire date will not be eligible for a Sign-On incentive. Failure to disclose prior employment at the Navy Exchange could result in revocation of offer to hire. Full terms and conditions available upon request QUALIFICATIONS Product Knowledge. Knowledge of PointofSale systems. Experience Retail or relevant work experience preferred but not required. Communication Skills Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills Basic math functions such as addition subtraction multiplication and division. Ability to use a calculator and calculate percentages. Must be able to make change in American monetary units. Reasoning Ability Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDSWORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays. Qualifications: No experience required. High school graduate or equivalent preferred.
Title: (NEX PORTSMOUTH MINI MART) JANITOR Location: United States-Virginia-Portsmouth Job Number: 220000LI Job Summary: Performs a variety of cleaning requiring light physical effort and the use of hand or lightweight powered cleaning equipment in the performance of duties. Duties and Responsibilities: Performs one or more of the following duties Maintains restrooms in clean orderly and sanitary condition. Sweeps mops scrubs and waxes floors. Cleans disinfects and deodorizes lavatories urinals and toilet bowls. Cleans mirrors and water fountains. Dusts ledges and woodwork. Replaces deodorizers toilet tissue hand towels and soap. Notes condition of facilities and reports to supervisor such things as broken windows water leaks clogged drains and other conditions requiring maintenance. Cleans offices storerooms corridors stairways andor other assigned areas. Operates lightweight cleaning equipment e.g. vacuum cleaner waxer and polisher. Empties ashtrays and wastebaskets. Dusts waxes and polishes office furniture. Washes walls windows and blinds and wall partitions that can be reached without climbing ladders or scaffolds. Cleans laundry rooms washing machines dryers and vending machines in locations and other related areas. Sweeps mops and empties garbage bins next to machines and cleans doors and windows. Secures rooms as directed. Maintains stock of cleaning materials and implements required to perform assigned duties. Notifies supervisor when additional material is needed or when equipment is in need of repair or replacement. Performs other related duties as assigned. PHYSICAL DEMANDS Light physical effort. Continually standing bending stooping and reaching. Occasional lifting and carrying items weighing up to 20 pounds. WORKING CONDITIONS Indoors in areas which normally have adequate heat light and ventilation. Is exposed to dirt and disagreeable odors. Chance of cuts and bruises. Qualifications: JANITOR
Title: Cashier PT w/ Benefits Location: United States-Washington-Oak Harbor Job Number: 220000OC Come work for the Navy Exchange ...where you can have a retail career with a purpose! We are a world-class retailer serving the best customers in the world: active duty and retired military and their families. We also offer an excellent benefits package and the opportunity to grow your career with us. No military affiliation is required. Job Summary: As a Cashier you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: Customer Service - Proactively engage and make a connection with customers. - Asking questions and listening to customer's needs. - Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card. - Provide premier customer service. - Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes. Organization - Maintaining check-out area appearance. - Moving and re-stocking bags/packaging materials/labels. Sales - Interact with customer to ensure they found everything they needed. - Make suggestions to customer on latest trends and current promotions based on customer's individual needs. - Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer. - Maintaining change funds and accounts for sales receipts. - Completing various forms of paperwork, reports, and reconciliation. Inventory - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories). Dependability - Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned. QUALIFICATIONS - Product Knowledge. - Knowledge of Point-of-Sale systems. Experience - Retail or relevant work experience, preferred but not required. Communication Skills - Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills - Basic math functions such as addition, subtraction, multiplication, and division. Ability to use a calculator and calculate percentages. Must be able to make change in American monetary units. Reasoning Ability - Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays. Qualifications: No experience required. High school graduate or equivalent preferred.
Title: Customer Service Clerk PT w/Benefits Location: United States-Washington-Oak Harbor Job Number: 220000OF Come work for the Navy Exchange ...where you can have a retail career with a purpose!!!! We are a world-class retailer serving the best customers in the world: active duty and retired military and their families. If you really enjoy working with others, like variety, are detail-oriented, and have strong computer skills, this could be the job for you! No military affiliation is required. Job Summary: Performs a variety of duties in connection with NEX internal and external customer services operations. Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Duties and Responsibilities: - Greets and provides specialized services to customers. Performs transactions quickly, efficiently and professionally. Provides the following representative services: - Provides layaway services. Explains layaway policies and requirements. - Provides refunds, merchandise exchanges, and price adjustments, in accordance with NEX policy. - Takes and places customer special orders, as required. Computes cost and takes required deposit. Places orders promptly and follows up regularly with applicable Buyer/Vendor. Advises customer of delivery and updates status of order, as necessary. - Monitors status of rain checks issued to customers. Tracks orders and delivery. Advises customers of receipt of merchandise and arranges for pickup/delivery. Adjusts selling price and computes necessary accounting documentation. - Assists customers in opening NEXCARD accounts. Provides applications and basic program information. Assists customers with questions regarding their accounts, such as available balances, credit limits, etc. Accepts NEXCARD payments. - Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation, merchandise returns, price matching, check cashing, rain checks, etc. Is empowered and responsible for resolving customer problems and complaints consistently, tactfully and intelligently, ensuring customer satisfaction as the end result. Nonroutine issues are immediately referred to a higher level associate having authority to resolve the matter. - Interacts with customers and coworkers in a friendly and professional manner, which includes adhering to NEX dress codes/uniform standards, and assisting/supporting sales team members to the maximum extent possible. - Communicates information to customers knowledgeably and legibly. Follows up on commitments, and handles all details necessary to successfully complete the sales encounter. Thanks customers for their patronage. - Reviews stock assortments and communicates regularly with supervisor, store manager, etc. regarding additions, deletions customer preferences, needs, and problems, etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service, job performance, achievement of store/department sales goals, etc. - As required, performs cash register transactions. Performs all types of cash register transactions (cash, charge, check, layaway, gift certificate, etc.) in an accurate and procedurally correct manner. - Shops the competition to become familiar with commercial sector retail store sales events, policies, best practices, etc. - Advises customers of upcoming sales events, and services available throughout the Navy Exchange; such as gift wrapping, engraving, delivery, gift certificates, etc. - Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons (internal and external) in order to deter theft. - Completes paperwork associated with merchandise/inventory movement, price adjustments, customer returns, cash register operation, etc. accurately and completely. - Assists in training new associates in store programs and policies, as assigned. - Performs other related duties as assigned. Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of onehalf academic year of study for 6 months of experience.
Title: ACCOUNTING TECHNICIAN Location: United States-Virginia-Norfolk Job Number: 220000S4 Job Summary: Prepares and maintains a variety of accounts receivable, sales audit documents involving the preparation and maintenance of journals, ledgers, schedules, and recapitulations reflecting various accounting transactions. Duties and Responsibilities: - Prepares monthly reconciliations and adjustments, as well as journal entries regarding various accounts. - Performs statistical analysis and prepares specific reports on receivables and cash control. - Develops and forwards required financial reports and data to appropriate management and/or accounting office. - Maintains accounting records and ledgers. Examines and records accounting transactions including but not limited to sales, payments, adjustments, refunds, and other transactions in the prescribed ledger accounts. - Processes accounting documents such as accounts receivable invoices, and debit and credit memos. - Verifies all accounting documents to ensure that necessary approvals and required information are present and correct. - Examines, processes, and maintains sales on deferred payment plan accounts received from the Exchange Uniform Shops. Enterprise-wide. - Reviews and researches the accounts receivable aging reports, and communicates issues to the Financial Manager. Prepares qualified old aging accounts for collection or write-offs. - Bills and tracks central receivables due from government agencies and NEX Activities. - May access and utilize multiple electronic systems/applications in connection with performing duties and responsibilities required. Relies on individual knowledge and understanding of each system's capabilities and requirements to ensure the accuracy of data inputted, and implements correction where applicable. - Communicates with internal and external customers to obtain and/or verify information in connection with accounting for and ensuring accurate information is processed as required. - Works under the general supervision of a designated supervisor. Performs independently within the framework of established policies, procedures and guidelines. Refers difficult and unusual problems to supervisor for assistance. Work is reviewed by spot-check for accuracy and conformance with established procedures. - Performs other related duties as assigned. Qualifications: A total of 4 years consisting of the following: GENERAL EXPERIENCE: Three years of experience performing clerical work that demonstrated arithmetic aptitude and ability, accuracy and attention to detail and ability to apply established procedures for recording or compiling data. Or SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4 year bachelor's degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: One year of experience performing work that required knowledge of established accounting procedures and techniques, such as: analyzing and classifying or recording transactions; balancing, reconciling, adjusting or examining accounts; developing or verifying accounting data for reports, statements and schedules or performing analyses of accounting data.
Title: (NEX NORFOLK) CUSTOMER SERVICES CONCIERGE Location: United States-Virginia-Norfolk Job Number: 220000PO Job Summary The NEX Customer Services Concierge serves as a NEX Ambassador and acts as the face of the NEX store by providing every customer with a level of service that exceeds their expectations. The Concierge role is a critical player in continuing the execution of promotionalsales events and customer service programs by keeping shoppers informed of current promotional sales events. Concierge promotes and communicates all aspects of the NEX Brand quality retail and demonstrates Premier Customer Services to the fullest in all aspects of proving superior customer services and assistance to patrons. Duties and Responsibilities Greets and engages customers in active conversation for purposes of identifying customer needs desires and requirements. May answers the telephone or may operates a console type telephone switchboard to receive place and transfer calls. Takes and relays messages answers inquiries and provides information following established procedures. May operate cash register to process various types of transactions. Uses full knowledge of the weekly NEX circular store and department floor layout and product placement for ease in providing customer direction. Interacts with customers in a friendly and professional manner to build rapports clientele that promote repeat business. Acts as a support to customers with special needs by stepping in as a personal shopper in an effort to provide PREMIER customer service. Actively strives to expand NEX social media customer database by inviting customers to take advantage of the opportunity to sign up. Uses basic knowledge of base layout local places of interest as well as appropriate contact numbers for relevant local base services. Offers vehicle loading assistance to customers with special needs andor as requested. Partners with sales team members in an effort to enhance the level of service provided to help close the sale when needed. Proactively seeks additional knowledge by taking advantage of all NEXCOM sponsored training initiatives suited to impart knowledge on how to further enhance the customers shopping experience. Conducts store walks twice a day and proactively records areas in need of immediate attention in meeting NEX standard of tidiness and customerready shopping condition. Works with appropriate sales team if necessary in brining the area up to NEX standards and customerready shopping state. Shares storedepartment communication with staff weekly via communication board located near the time clock as well as managers who are returning from leave. Interacts regularly with customers to promote and educate on the military STARMC program. Ensures that the processing of all applications adhere to NEXCOM PII standards. Maintains daily record logs of guest interactions STARMC approvals upgrades denials and customer comments into data tracking spreadsheets for management analysis. Acts in a support capacity to the NEX Guest Services Concierge Supervisor ensuring duties are carried out and action items that result are completed in a timely manner. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of onehalf academic year of study for 6 months of experience.
Title: (NEX NORFOLK) SALES ASSOCIATE (MINIMART) HIRING INCENTIVE Location: United States-Virginia-Norfolk Job Number: 220000NW Job Summary: Sells general merchandise to customers exercising professional selling techniques. Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Assists in all aspects of ensuring full operation of the Food and Beverage Convenience Bar to include but not limited to opening and closing the Convenience Bar preparing displaying replenishing goods and cleaning stations and equipment as necessary. Duties and Responsibilities: Applicable to Minimarts operating a Food and Beverage Convenience Bar Greets and engages customers in conversation for purposes of providing sales related assistance. Assists in the selection of merchandise and suggests additional items to complement the customers selections. Where applicable offers customers the opportunity to purchase extended product warrantees. Explains coverage benefits and price. Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress codeuniform standards and assistingsupporting sales team members to the maximum extent possible. Becomes knowledgeable regarding merchandise selected including proper setup use care characteristics of various product price points warrantee coverage etc. Communicates productrelated information to customers knowledgeably and legibly. Ensures assigned areas are fully stocked and merchandise is neatly arranged. Communicates with supervisor store manager etc. regarding stock additions deletions fast and slow selling merchandise customer preferences needs problems etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service job performance achievement of storedepartment sales goals etc. Completes sales transactions efficiently. Thanks customers for their patronage. As required performs cash register transactions. Performs all types of cash register transactions cash charge check gift certificates layaway etc. in an accurate and procedurally correct manner. Advises customers of upcoming sales events and services available throughout the Navy Exchange such as gift wrapping engraving delivery gift certificates etc. Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits. Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation merchandise returns price matching check cashing rain checks etc. Handles customer returns and problems tactfully and efficiently. Applies store policies consistently and intelligently ensuring customer satisfaction as the end result. Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons internal and external in order to deter theft. Unpacks stages and moves merchandise as assigned. Assists in creating store displays and in performing periodic inventories. Completes paperwork associated with merchandiseinventory movement price adjustments customer returns cash register operation etc. accurately and completely. Eligible for and participates in applicable commission and gainsharing sales incentive programs. Is required to lift up to 25 lbs. as it relates to job duties including but not limited to assisting customers lifting merchandise assisting with stocking sales area as necessary etc. Applicable to Minimarts operating a Food and Beverage Convenience Bar: Incumbents may be required to perform all or any combination of the following: Open and close the Food and Beverage Convenience Bar. Ensure all equipment is turned on during opening of the Minimart and turned off during closing i.e. display merchandiser signs etc.. Preheats and display products in heated display merchandiser. Ensure sufficient goods and products are readily available for customers by replenishing products and condiments i.e. napkins straws cups lids creamer sugar etc required in the holding bins on the beverage bar. Ensure all products remaining at the close of business are timedated when placed in the refrigerator. Ensure cleaning of small waresequipment throughout the day and at closing effective timedating of food and beverage products to ensure quality and food integrity. Monitors the temperature on refrigerators and freezers a minimum of 3 times daily i.e. early morning midday and late afternoon to ensure equipment is maintaining required temperature. May be required to attend a 4hour food safety training session initially and required an annual refresher thereafter. Performs other related duties as assigned. HIRING BONUS Serve those who serve & earn up to $300 when you join our team! Must be onboard by February 26, 2022 $300 Sign-On Bonus to be paid after 30 and 120 days of employment Sign-On bonus may not be offered to current employees and may not be used in conjunction with any other incentive programs Any applicant who was actively employed by the Navy Exchange Service Command within 12 months of their pending hire date will not be eligible for a Sign-On bonus Failure to disclose prior employment at the Navy Exchange could result in revocation of offer to hire. Full terms and conditions available upon request Qualifications: No experience required. High school graduate or equivalent preferred.
Title: SUPERVISORY SALES CLERK (HARDLINES) Location: United States-Louisiana-Belle Chasse Job Number: 220000T1 Job Summary: Supervises associates engaged in selling, stocking, and merchandising a variety of retail and/or services items. Duties and Responsibilities: Provides work direction and supervision for a group of associates within assigned departments/location engaged in performing various clerical, retail and services functions. Prepares work schedules; makes assignments and reassignments depending on workload; provides on-the-job training, orientation and instructions on new procedures; provides guidance and assistance to subordinates in connection with problems encountered. Reviews work of subordinates; accomplishes performance appraisals; approves/ disapproves leave; recommends personnel actions such as promotions, performance awards; and takes disciplinary actions. Promotes employee morale and attempts to resolve employee relations problems. Carries out EEO policies and communicates support of these policies to subordinates. - Ensures timely stock replenishment of merchandise within assigned areas of responsibility. Maintains inventory in accordance with prescribed levels. - Supervises and participates in the taking of periodic inventories and ensures adherence to correct procedures for the receipt, pricing and storage of merchandise. - Responsible for the security of cash, fixed assets and merchandise inventory. - Responsible for the efficient operation of assigned merchandise departments within the main retail store or service departments. Ensures the proper maintenance of stock control records and adequate levels of merchandise by entering data into the computer through the use of an automated equipment or by maintaining unit merchandise controls, never-out lists and other required records. As required, develops reports and requisitions authorized merchandise based on records of maintained inventories and other factors affecting the maintenance of stock levels. - Determines available shelf space and amounts of merchandise to be displayed. Assures prices are marked on individual items and that displays are safely and neatly arranged. - Ensures adherence to policies and procedures for the security of cash and stock. Assures areas are kept clean and orderly. - Ensures that NES customer service standards are maintained. - When serving in a uniform center/shop within the retail store, may be required to take upper and lower body measurements for the purpose of ordering made-to-measure uniforms in conformance with military specifications and customer requirements. - Performs other related duties as assigned, which may include preparing and processing retail and services accounting documents, identifying and researching discrepancies in accounting documents or transactions, cash collection and processing, timecard maintenance, preparing routine correspondence, etc. - Is required to lift up to 25 lbs as it relates to job duties including, but not limited to: assisting customers, lifting merchandise, assisting with stocking sales area as necessary, etc.. - Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE: 1 year responsible experience in clerical, office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. AND SPECIALIZED EXPERIENCE: 1 year progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college, university, or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. At any level, specialized experience may be substituted for required general experience. Candidates must have demonstrated in their work experience or training that they possess, or have potential to develop the qualities of successful supervision.
Title: (NEX NORFOLK) SALES ASSOCIATE -4AM SOFTLINES HIRING INCENTIVE Location: United States-Virginia-Norfolk Job Number: 220000M4 Job Summary: As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customer's needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Cross selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customer's individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge / specs. Using a Point of Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of products/merchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customer's peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDSWORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays HIRING INCENTIVE Serve those who serve & earn up to $300 when you join our team! Must be onboard by February 26, 2022 $300 Sign-On Incentive to be paid after 30 and 120 days of employment Any applicant who was actively employed by the Navy Exchange Service Command within 12 months of their pending hire date will not be eligible for a Sign-On incentive. Failure to disclose prior employment at the Navy Exchange could result in revocation of offer to hire. Full terms and conditions available upon request Qualifications: No experience required. High school graduate or equivalent preferred.
Title: (NEX NORFOLK) JANITOR - HIRING INCENTIVE Location: United States-Virginia-Norfolk Job Number: 220000LU Job Summary Performs a full range of cleaning tasks involved in the maintenance of a designated area utilizing heavy industrial type equipment. Duties and Responsibilities Receives specific oral or written instructions and assignments from supervisor or crew leader. Work is reviewed frequently for cleanliness and performance. Maintains a specific area orderly and clean. Sets up own schedule and sequence which states the required frequency of each task. Scrubs strips waxes and polishes floors using heavy industrial type vacuum cleaner. Adjusts cleans and oils these machines and changes brushes rollers buffers and other attachments. Sweeps floor hallways empties garbage dusts office furniture and empties ash trays shampoos rugs cleans air vents disinfects and deodorizes toilet bowls lavatories etc. Washes and replaces venetian blinds and washes ceiling fixtures changes light bulbs and room partitions using ladders and scaffolds. Cleans and maintains machines equipment and makes adjustments accordingly. Reports all equipment malfunctions to supervisor and performs minor repairs to equipment. Removes stains from a variety of surfaces such as rugs drapes walls floors and fixtures by use of chemicals and cleaning solutions. Moves heavy furniture supplies and equipment. Cleans windows and doors inside and out at ground levels. May operate a motor vehicle in the performance of the above duties on a limited basis. Performs other related duties as assigned. PHYSICAL DEMANDS Moderately heavy physical effort is used occasionally in moving setting up and working from ladders and scaffolds. Frequently lifts and moves objects weighing about 40 pounds and occasionally objects weighing over 50 pounds. WORKING CONDITIONS Indoors in areas which normally have adequate heat light and ventilation. Occasionally exposed to skin irritations from strong cleaning solutions. Possibility exists of serious disabling injury as a result of electrical shocks from power cleaning equipment or from falling scaffolds or ladders Qualifications: Six months experience performing cleaning tasks using industrial type cleaning equipment. Physical requirements Moderately heavy physical effort is used occasionally in moving setting up and working from ladders and scaffolds. Frequently lifts and moves objects weighing about 40 pounds and occasionally objects weighing over 50 pounds.
Title: Cashier Checker (Gas Pump) Flex Location: United States-Washington-Silverdale Job Number: 220000SA Eligible for $500 Hiring Incentive Come work for the Navy Exchange...where you can have a retail career with a purpose! We are a world-class retailer serving the best customers in the world: active duty and retired military and their families. No military affiliation is required. Job Summary: Performs duties in connection with the operation of a fully automated selfservice gasoline station accepting cash or credit cards and making necessary change. Qualifications: No experience required. High school graduate or equivalent preferred.
Title: Housekeeping Supervisor FT w/Benefits Location: United States-Washington-Silverdale Job Number: 220000QM Come work for the Navy Gateway Inn & Suites...where you can have a hospitality career with a purpose! We serve the best customers in the world: active duty and retired military and their families. NGIS provides Priority-One lodging for the Official Temporary Duty (TDY) traveler. If you really enjoying working with others, like variety, and want to improve the health and well-being of our service members and their families, this could be the job for you!! This position is located at NGIS Bangor. No military affiliation is required. Job Summary: This position is responsible for supervising and assisting the housekeeping department and overseeing all housekeeping operations to include custodial services and laundry operations. Qualifications: No experience required. High School graduate or equivalent and housekeeping experience including leader or supervisory experience which maybe preferred. Physical requirements moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment.
Title: SALES ASSOCIATE (RPT/Outdoor Living) Location: United States-Hawaii-Honolulu Job Number: 220000C5 Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE: Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION: Maintaining store appearance. SALES: Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation. INVENTORY: Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories. DEPENDABILITY: Adherence to assigned work schedule. Accurate and complete follow through on work assignments. Other Duties as assigned. QUALIFICATIONS PRODUCT KNOWLEDGE: Basic knowledge of productsmerchandise. EXPERIENCE: Retail experience preferred but not required. COMMUNICATION SKILLS: Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS: Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY: Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/ WORK ENVIRONMENT: This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS: Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS: Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.
Title: SECURITY GUARD (RPT/ Loss Prevention) Location: United States-Hawaii-Honolulu Job Number: 220000S3 Job Summary: Performing assignments on a patrol basis or at a fixed post with responsibility for enforcing security measures. Duties and Responsibilities: Patrols Exchange facilities including retail store warehouse Navy Lodge parking lots storage rooms etc. checking for breaches of security such as possible pilferage unauthorized personnel attempted entries etc. Insures exterior doors as well as any interior security cage type doors are secured windows are locked and lights turned off etc. Prepares Loss Prevention reports concerning security related incidents and advises superior of any unusual occurrences. Checks identification to insure only authorized persons are permitted on the premises. Permits access to only those individuals having specific authority to enter facility during nonoperating hours. Inspects the contents of packages and containers to assure only authorized items are being removed. Checks and tests security and fire alarms to ensure proper working order and reports to supervisor or other designated individual any conditions that might constitute fire or accident hazards. Provides customer assistanceinformation as necessary. Furnishes information such as types of services available hours of operation etc. andor directs them to location of desired merchandiseservice. Defuses aggressive confrontations using tact courtesy and assertiveness. Detains individuals suspected of committing illegal acts and properly handles the evidence until the proper authorities arrive. Works under the general supervision of a designated supervisor who provides procedures regulations and instructions concerning security functions. Advice and assistance is available in unusual situations. Review of work is made in terms of adequacy and compliance with applicable policies procedures and instructions. May be required to destroyrender unusable merchandise which has been zero out and keeps appropriate records. Performs other related duties as assigned. Qualifications: No experience training or education are required. EVALUATION OF CANDIDATES: All guards are expected to bring to the job alertness tact integrity and ability to learn guard rules regulations pertinent laws general and special orders and administrative procedures relating to security programs. Persontoperson contacts form an important and significant part of the total work of the guard and identification checker. Ability to communicate effectively is important to continued success.
Title: SPECIAL ORDER CLERK (RPT/ Home Gallery) Location: United States-Hawaii-Honolulu Job Number: 220000MQ Job Summary: Responsible for handling all phases involved in the special order of retail merchandise not formally stocked at a Navy Exchange. Duties and Responsibilities: Upon request of customers initiates the special order of retail merchandise not formally stocked at a Navy Exchange. Prepares purchase orders for items falling within authorized procurement levels and forwards to vendor. Prepares purchase order worksheets for items falling above authorized procurement levels and forwards to proper ordering authority. Determines cost and shipping charges and customer deposit required. Advises customer of price expected delivery date etc. Follows up with vendors to ensure receipt of order and timely delivery. Keeps customers informed of order status delays back orders etc. advises customer upon receipt of merchandise and coordinates delivery. As required checks merchandise transfers and ensures requested items are boxed and shipped out. Arranges for necessary transportation to brancheslocations. Completes merchandise transfers including extending cost and totalling amounts. Checks merchandise for damage type quantity etc. Prepares chargebacks and returns defective or unsatisfactory merchandise to vendor. Maintains library of current catalogs and price lists describing merchandise available for special order. Maintains liaison with vendors and retail buyers concerning merchandise price availability shipping terms etc. Provides patrons with specific product information based on knowledge of manufacturers catalog. Maintains logs and files necessary to the special order function. Coordinates processing of raincheck requests with NEXCEN procurement personnel and keeps customers informed of status. Maintains appropriate records and logs and follows up to ensure receipt of raincheck items. Notifies customers when items are received. May operate a cash register and maintain a change fund. Exercises tact good manners and courtesy when serving and assisting customers and fellow associates. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE: One year of responsible work in clerical office or retail sales store work of any king in which the applicant has demonstrated the ability to perform satisfactorily as a Special Order Clerk. And SPECIALIZED EXPERIENCE: One year of responsible experience in retail sales performing the similar duties performed by a Special Order Clerk. SUBSTITUTION OF EDUCATION FOR EXPERIENC:E Study completed in a college university or junior college above the high school level may be substituted on the basis of onehalf academic year of study for 6 months of experience. Specialized experience may be substituted for general experience.
Title: AUTOMOTIVE CUSTOMER SER CLERK - Port Hueneme, Flex (0-19.5 Hours) Location: United States-California-Port Hueneme Job Number: 220000SB Description - External Come work for us and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families Job Summary: Responsible for various duties such as preparing service work orders handling stocking merchandise and assisting customers in an Auto Service Center. Duties and Responsibilities : Prepare service work orders for vehicles. Determines estimated cost according to the official price list issues parts and accessories to mechanics. Counsels customers on automotive service needs and resolves patron service questions and complaints. Assigns work orders to appropriate technical associate for action i.e. tire battery brake electrical work etc.. Maintains appointment schedules and ensures availability of parts and service technicians at the time of scheduled repair work. May sell automotive parts supplies and accessories. Assists customers and provides product information. Prepares Special Purchase Order Worksheets for automotive parts based on work order requirements and customer special orders. Notifies customer upon receipt of parts accessories. Loads and unloads merchandise from delivery vehicles examines merchandise for damage or pilferage. Verifies type and quantity of merchandise received notifies supervisor of discrepancies and or deficiencies. Keeps stockroom area clean and orderly. Assembles merchandise according to requests from main or location automotive retail stores. As required unpacks and stocks counters and or shelves in accordance with established instructions and procedures. May price stamp merchandise as necessary. Participates in conducting periodic inventories. May operate a cash register according to established cash control procedures. Responsible for own cash fund. Completes daily cash reports and ensures proper balance. May train new associates on operation of cash register as well as proper procedure and protocol relative to the Automotive Center. May resolve customer complaints and problems and refers more complicated issues complaints to supervisor. May assist in preparing work schedules. Maintains payroll and productivity records as required. Exercises tact good manners and courtesy when serving and assisting customers. Responds to patron inquiries and assists patrons in a prompt and friendly manner. Works under the general supervision of a designated supervisor carrying out assignments with little review during progress of work. Specific instructions are provided on new and unfamiliar situations. Completed work is spot checked for adequacy and compliance with existing regulations. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE 6 months responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Graduation from a full 4 year or senior high school or possession of a General Education Development High School Equivalency Certificate GED may be substituted for the experience requirements.
Title: AUTOMOTIVE CUSTOMER SER CLERK - Port Hueneme, Part-Time (20-34.9 Hours) Location: United States-California-Port Hueneme Other Locations: United States Job Number: 220000S9 Description - External Come work for us and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families Job Summary: Responsible for various duties such as preparing service work orders handling stocking merchandise and assisting customers in an Auto Service Center. Duties and Responsibilities : Prepare service work orders for vehicles. Determines estimated cost according to the official price list issues parts and accessories to mechanics. Counsels customers on automotive service needs and resolves patron service questions and complaints. Assigns work orders to appropriate technical associate for action i.e. tire battery brake electrical work etc.. Maintains appointment schedules and ensures availability of parts and service technicians at the time of scheduled repair work. May sell automotive parts supplies and accessories. Assists customers and provides product information. Prepares Special Purchase Order Worksheets for automotive parts based on work order requirements and customer special orders. Notifies customer upon receipt of parts accessories. Loads and unloads merchandise from delivery vehicles examines merchandise for damage or pilferage. Verifies type and quantity of merchandise received notifies supervisor of discrepancies and or deficiencies. Keeps stockroom area clean and orderly. Assembles merchandise according to requests from main or location automotive retail stores. As required unpacks and stocks counters and or shelves in accordance with established instructions and procedures. May price stamp merchandise as necessary. Participates in conducting periodic inventories. May operate a cash register according to established cash control procedures. Responsible for own cash fund. Completes daily cash reports and ensures proper balance. May train new associates on operation of cash register as well as proper procedure and protocol relative to the Automotive Center. May resolve customer complaints and problems and refers more complicated issues complaints to supervisor. May assist in preparing work schedules. Maintains payroll and productivity records as required. Exercises tact good manners and courtesy when serving and assisting customers. Responds to patron inquiries and assists patrons in a prompt and friendly manner. Works under the general supervision of a designated supervisor carrying out assignments with little review during progress of work. Specific instructions are provided on new and unfamiliar situations. Completed work is spot checked for adequacy and compliance with existing regulations. Performs other related duties as assigned By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: GENERAL EXPERIENCE 6 months responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Graduation from a full 4 year or senior high school or possession of a General Education Development High School Equivalency Certificate GED may be substituted for the experience requirements.
Title: Supervisory Sales Associate Full-Time w/Benefits Location: United States-Florida-Jacksonville Job Number: 220000KL This is a Full-Time position which offers excellent benefits to include: Medical & Dental Insurance, Life Insurance, Short-Term and Long-Term Disability Insurance, Paid Annual & Sick Leave, Matching 401K Plan, Pension Plan, and more! Job Summary : As a Supervisory Sales Associate you will be the face of our company to both the associates and our customers You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You will also be a team leader to the associates ensuring the work environment is positive and productive. Through a continuous learning environment you will be able to stay current on products we sell and able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: Customer Service Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card. Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. Organization Maintaining store appearance. Sales Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation Inventory. Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories Responsible for the security of cash fixed assets and merchandise inventory. Providing direction on assignments including prioritizing projectstasks managing merchandise and inventory. Dependability Adherence to assigned work schedule. Accurate and complete follow through on work assignments. Supervisory Requirements Provides effective leadership demonstrates ability to direct train and motivate associates sets a positive example. Responsible for providing coaching and feedback timely and professionally. Provide direction work assignments training to sales associates provide input to Department Manager on associate performance. May openclose locations. Other Duties as assigned QUALIFICATIONS Product Knowledge Moderate level of knowledge of productsmerchandise Provide trainingdocumentation to sales associates on product features Experience 12 years of Retail or relevant work experience required 1 year of lead or supervisory experience required. Communication Skills Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills Basic math functions such as addition subtraction multiplication and division. Ability to use a calculator and calculate percentages and ratios. Must be able to make change in American monetary units. Reasoning Ability Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. Ability to defuse escalated exchanges and create winwin situation. PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays. Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. AND SPECIALIZED EXPERIENCE 1 year progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of onehalf academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience. Candidates must have demonstrated in their work experience or training that they possess or have potential to develop the qualities of successful supervision.
Title: CUSTOMER SERVICE CLERK - Port Hueneme, Part-Time (20-34.9 Hours) Location: United States-California-Port Hueneme Job Number: 220000OO Come work for us and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists, and their families. Job Summary: Performs a variety of customer service duties which involve inventory management control taking special orders assisting customers with special requests providing layaway services resolving customer complaints etc. Duties and Responsibilities: Takes special orders for authorized merchandise including items from mail order catalog assists customers in selecting merchandise preparing required forms and determining cost and shipping charges. Coordinates with procurement personnel maintains appropriate files and followup as required. In cases of delayed merchandise notifies customers of new arrival date and coordinates delivery of merchandise. Upon receipt of merchandise checks for agreement with original order and as required makes necessary computations with regard to shipping charges and markup notifies customers of merchandise arrival and coordinates delivery. Provides patrons with specific product information based on knowledge of manufacturers catalogues and data obtained from company representatives. Completes appropriate documents for payment by deferred payment plan DPP indicating initial and subsequent payments. Checks for proper identification and entitlement for use of the DPP as required. Provides layaway services which include identifying items to be laid away as well as determining in accordance with prescribed policies and procedures the amount of deposit required and schedule of payments. Followsup with customer on delinquent payments. Cancels layaways refunds monies and returns merchandise to sales area when payments are not made. Resolves customer complaints and is authorized to make refunds or adjustments for goods returned checks merchandise for damage or ticket switching. Ensures that sales receipts accompany refund or exchange requests contacts authorized personnel to return merchandise to sales floor or backup storage area. As necessary provides assistance to customers on product warranty and related problems. Takes orders in connection with the repair of items such as electrical appliances and gardening equipment. Maintains log of items sent to designated companies indicating name of individual serial number of item date brought in and other pertinent information. Follows up with companies and notifies customer when repair is made. Maintains inventory stock cards on furniture andor appliances to reflect the warehouse inventory balance. Posts to appropriate records the number and category of merchandise sold from documentation provided by sales personnel. As required posts merchandise transfers and reports of goods received to ensure proper inventory balance. Documentation includes transfer of furniture and appliances to various locations of the Exchange. As required checks merchandise transfers and ensures requested items are boxed and shipped out. Arranges for necessary transportation to brancheslocations. Completes merchandise transfers including extending cost and totaling amounts. Maintains appropriate records and logs relating to customer services transactions. Maintains catalogs and price sheets of authorized items in a current status. Operates cash register in accordance with established cash control procedures and is responsible for own cash change fund. May be required to perform such duties as preparing chargebacks maintaining number controls for documentation required by various exchange departments and requisitioning supplies needed for the store. Carries out policy of courtesy and service. Exercises tact good manners and courtesy when serving and assisting customers and fellow associates. Responds to inquiries and provides assistance in a prompt and friendly manner. Understands that the customer comes first and actively seeks to become knowledgeable concerning store policies merchandise sold and services offered. Performs other related duties as assigned PHYSICAL DEMANDSWORK ENVIRONMENT: This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: GENERAL EXPERIENCE: 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Study completed in a college university or junior college above the high school level may be substituted on the basis of onehalf academic year of study for 6 months of experience.
Title: Sales Associate (Infants) - Part-Time w/benefits Location: United States-Florida-Jacksonville Job Number: 220000OT This is a Part-Time position which offers excellent benefits to include: Medical & Dental Insurance, Life Insurance, Paid Annual & Sick Leave, Matching 401K Plan, Pension Plan, and more! Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities : CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of productsmerchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.