Quality Specialist II
Charlotte, North Carolina
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for testing and delivering complex software to accomplish business outcomes. The job establishes testing scope and coordinates test execution. Key responsibilities of the job include overseeing testing practices ensuring that software is tested to meet functional, non-functional and compliance requirements, conditioning and generating test data, building and executing both manual and automated test suites, recording and communicating the test results, triage defects, and ensuring regression test suites are maintained and well designed.
ATM Quality Specialist, is a software tester for the ATM platform. This position will plan and execute regression tests for all releases of the ATM applications. The tester will develop and report on appropriate tests for the releases and document any defects or issues found after doing appropriate due diligence and troubleshooting of the problem. The tester needs to include a level of software/hardware/firmware in the testing.
Function in a lab environment with teaming skills and willing to work with hardware (ATMs)
Understanding of the agile framework and use of agile tools for test management and defect tracking.
Ability to use test management tools such as Jira.
Experience testing a user interface with ability to manipulate data.
Exploratory and UAT testing or working closely with business partners to gain acceptance.
Curiosity, tenacity and ability to ask key questions and push back.
Responsibilities:
Develops detailed, comprehensive and well-structured test cases based on functional, non-functional, and compliance requirements
Leads test planning, usually at a team level. When part of a Scrum team, ensure stories are well refined and contain clear acceptance criteria
Leads test case reviews and work with subject matter experts and stakeholders to ensure test coverage
Identifies automation opportunities and develop test automation for applicable test types
Executes test cases, including manual and automated tests, and record test results
Designs test data and ensure data compliance requirements are met on all levels of test environments
Uses testing tools and follow processes to complete testing on a given test environment, and perform necessary steps required to promote code base to higher level environments
Required Qualifications:
Ability to plan and document tests, execute tests, troubleshoot issues to narrow the resulting problem.
Ability to document defects and issues while providing due diligence.
Understanding of agile and the tester's role in the process.
Ability to assess and test (groom) Epics and Stories in an agile process. and test cases/scripts. Ability to be onsite in a test lab to test ATM software on hardware devices.
Execute and document results of testing which includes trouble shooting and reducing defects to their most succinct steps. Installations of software, conditioning of data and assessing and communicating test environmental issues.
Desired Qualifications:
Hardware testing onsite in a lab environment.
Talents should include curiosity, tenacity and ability to clearly deduce and communicate issues to the appropriate level.
Experience with any device testing in a lab environment.
Team focused behavior and an ability to communicate issues in a timely and appropriate manner.
Able to work independently and make decisions that will move the work forward despite challenges.
Skills:
Analytical Thinking
Application Development
Automation
Business Acumen
Test Engineering
Influence
Solution Delivery Process
Stakeholder Management
Technical Strategy Development
User Experience Design
Agile Practices
Architecture
Collaboration
DevOps Practices
Solution Design
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
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