Why USAA?
Let's do something that really matters.
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!
The Opportunity
The Enterprise Data & Analytics office is seeking a dedicated Mid-Level Information Governance Advisor - Report Data & Quality Assurance who will serve on the Member Data and Analytics team. The candidate selected for this position is going to be supporting and governing USAA's most prized asset - Member Data. They will join a team of positive and extroverted Governance Advisors that like to Lead from the front. Our team strives to be the gold standard when it comes to governing Information Risks, adopting Enterprise Data Governance tools and implementing strong Governance processes, because our Members deserve nothing less!!
This position is a hybrid work type based out of San Antonio, TX; Plano, TX or Phoenix, AZ . Hybrid roles help employees gain the best of both worlds - collaborating in-person in the office and working from home when needed to achieve focused results.
Mid-Level Information Governance Advisor provides governance, quality, integrity and timeliness of operational data for the enterprise. Establishes and enforces enterprise data policies, standards, practices and processes according to best practices. Monitors the use of data to ensure careful control and effective use to achieve enterprise objectives. Participates in cross-functional teams in the development of information and data governance initiatives. Participates in the development of policies, principles, procedures, standards and metrics.
What you'll do:
Synthesizes key information / data and research in order to recommend information governance initiatives that deliver business value across a single data domain.
Develops data domain specific information and data governance policies, guidelines, procedures and communications.
Assists in conducting current assessment of information governance process and tools and proposing recommendations for improvements to peers, community and the next level of leadership.
Partners with internal groups and/or vendors to maintain complete and accurate meta data information using querying and other system tools to produce required reports and analyze data.
Anticipates, analyzes, and effectively resolves problems and issues; makes recommendations and identifies when and how to escalate problems to the appropriate level.
Responsible for acquiring and applying a broad-based knowledge of various lines of the business, channels, data domains and their applications and processes across one to many Information Governance standards and data management activities.
General understanding of risk and compliance principals applied to information governance and data management solutions.
Operates independently and with peers to execute information governance and data management practices and processes.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree in Information Architecture, Information Management, Information Studies, Information Technology, Risk, Audit or a related technical field; OR 4 years of related experience in information governance, information management or information architecture (in addition to the minimum years of experience required) may be substituted in lieu of degree.
4 years of experience in Information or Data related practices to include: information governance, information management, Risk, Audit, information architecture, IT, analysis and reporting.
OR Advanced degree in Information Architecture, Information Management, Information Studies, Risk, Audit, Information Technology or a related technical field with 2 years of experience in Information or Data related practices as noted above.
1 years of related work experience analyzing data governance issues and delivering data management solutions required, including documenting business workflow and managing data quality processes.
Extensive experience in data quality metrics, business rules and dashboards.
What sets you apart:
2-4 Years Experience in governing and supporting Data & Analytics Products and Services
Strong background in Report Certification and Information Asset Management including Cloud Information Assets
Understanding of User Defined Applications and Remediation Strategies
Familiarity with Control Concepts supporting Data Integrity and Data Quality Related Risks
Proven Stakeholder engagement through prior advisory roles in a Financial Services institution.
Certified in Records Management, Information Management , Data Governance and Risk related fields.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $71,490 - $136,690 .
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Relocation assistance is not available for this position.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an existing USAA employee, please use the internal career site in OneSource to apply.
Please do not type your first and last name in all caps.
Find your purpose. Join our mission.
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
