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Trade Manager, Acquired Companies - Microsoft Corporation
Durham, NC
Posted: May 20, 2022 04:08

Job Description

Microsoft + Nuance share a powerful, transformative vision: to empower every person and every organization on the planet to achieve more. As a single company, we are uniquely positioned to amplify an organization's ability to help others by leveraging trusted AI to address the biggest challenges transforming the future of work and care. With powerful and robust AI backed by decades of domain expertise, coupled with the scale, security, and the power of the Microsoft Cloud, we have the opportunity to put advanced AI solutions into the hands of professionals everywhere, helping drive better decision-making, create more meaningful connections, and produce tangible outcomes.

Microsoft + Nuance have sophisticated AI solutions to support mission-critical applications for leading organizations around the globe. In healthcare we can help improve quality, enhance the physician and patient experience, generate appropriate reimbursement, and reduce operational costs. For financial services, retail and telecommunications, together we strive to deliver superior customer experiences to increase revenue, improve customer satisfaction, all while reducing costs.

Microsoft's Finance division is focused on how business partnership leads to outcomes and how we drive impact. We do this through our core values - People, Prioritization, Partnership and Protect.

The Global Trade Organization, within the Anti-Corruption, Trade, and Risk Management (ATRM) group of MBO is responsible for global export compliance for Microsoft's products, services, and technology.

The Global Trade Organization team owns and manages export control processes, ensuring compliance with all applications laws and regulations and provides export subject matter expertise internally and externally.

This role will proactively address immediate Trade-related compliance needs for the Nuance Communications acquisition, and build longer term plans to address emerging regulatory changes. You will take a strategic view in driving beyond the day-to-day and help to build a robust plan for today, and for tomorrow while implementing and driving for continuous improvements in processes and structure to pave the way for innovation and growth by setting standards and priorities, identifying and solving for potential process gaps.

Responsibilities

The position will act as a Trade Manager, supporting the recent Nuance business acquisition, as a member of the Export Controls Center of Excellence (COE), which sits in the wider Global Trade Organization. As the Global Trade Organization team continues to expand and grow to meet external statutory trends and internal business needs, the Trade Manager will be primarily responsible be responsible for supporting the export compliance needs of the Nuance Communications business.

Trade is seeking an experienced professional, with industry experience in healthcare, retail, financial services, telecommunications and others, in implementing a robust export compliance program, which includes areas of export classification, export licensing, deemed exports, and technology transfers. This position will also act as a process/technology advocate for Nuance, and support the integration and implementation of suitable Microsoft technology, systems, and processes to address key business compliance processes, that will promote a seamless business transition, improve productivity and increase trade compliance by building effective user focused tools, automating processes and visualizing data for internal and stakeholder use.

Additional responsibilities include:

Export Control & Management

  • Interpret regulatory requirements or company trade policies and procedures. Provide solutions and consult with peers to minimize trade liability and risk. Proactively cross collaborate to achieve team goals and respond to changing company and business priorities while ensuring compliance first. Represent within the Trade Team business strategy, goals, and how they align to the team's work.

Compliance

  • Monitor and prepare for changes in export control laws against current business outcomes, and coordinate with CELA (Legal) Trade to manage formality filings, classifications, export licenses and reports. Helps to design, implement, and maintain repeatable, scalable processes to ensure business units are in compliance with export regulatory requirements.

Stakeholder Engagement

  • Ensure compliant, efficient export compliance across the company by interfacing with internal customers and Legal teams in trade compliance matters. Drive inclusion by proactively listening to diverse perspectives to better understand Microsoft's business for optimal business and compliance outcomes.

  • Proactively identify gaps and draft corresponding action plans to mitigate risk and ensure timely completion

Audit

  • Coordinate and facilitate trade gap and risk remediation projects with business stakeholders. Drive and manage internal trade controls and governance monitoring.

Reporting

  • Contribute to the research, development and implementation of reporting and insights across the enterprise.

  • Ensure compliance with Microsoft reporting requirements, and regulatory filing requirements and recordkeeping.

Training

  • Identify training needs and develop training pertaining to export control requirements for export classifications and filings. Facilitate global trade compliance policy training and change management training for internal business development partners.

Process Improvement

  • Help drive efficiencies for trade processes by monitoring feedback (e.g., from internal audits). Partner with management to determine needed updates, institute policy changes by recommending updates for the compliance procedures, and provide status communication updates. Partner with technology groups to define and prioritize requirements to create and update compliance tools. Drive innovation across the organization to identify business requirements and support process automation and improvement.

Other

  • Embody our culture and values

Qualifications

Required/Minimum Qualifications

  • Bachelor's Degree in Business Administration, Law, or related field AND 1+ years corporate, trade, or supply chain experience in an export compliance function

  • OR Master's Degree in Business Administration, Law, or related field AND 1+ years corporate, trade, or supply chain experience

  • OR equivalent experience.

Additional or Preferred Qualifications

  • Bachelor's Degree in Business Administration, law, or related field AND 2+ years corporate, trade, or supply chain experience in an export compliance function

  • OR Master's Degree in Business Administration, Law, or related field AND 2+ years corporate, trade, or supply chain experience

  • OR equivalent experience.

  • Certification with ECTI (similar export certification program) or equivalent

  • OR in-country professional trade certifications or licenses.

  • Subject matter expertise in relevant export classifications and corresponding export controls for products, services, and technology that include, but are not limited to: information security (encryption) products, cloud / networking products, electronics, high performance computing, artificial intelligence, machine learning, and other high technology areas.

  • Experience with export filings, such as licenses (exports, deemed), classification requests (CJs, CCATS), using license exemptions and exceptions, and reporting.

  • Familiarity with, and ability to apply, the "specially designed" definition.

  • 2-3 years' experience in classifying information security / technology products (CCL Cat 3/4/5) preferred.

  • Strong project management and organizational skills

  • Experience in, and knowledge of, Cloud export controls, ITAR, EAR and non-U.S. export (e.g. UN, EU, UK, etc.) regulations.

  • Export compliance experience in acquisitions, ventures, and divestitures.

  • Experience creating and delivering training modules to cross-functional teams and key stakeholders

  • Experience with assessing compliance risks in the business and developing proactive strategies to mitigate risks.

  • Ability to effectively interact with all levels of employees (from Managed Services to Senior Leadership).

  • Excellent written, verbal and presentation skills with the ability to interact and team with company personnel and external advisors.

  • Ability to program-manage in a matrixed team.

  • Colorado applicants hiring range: $96,000 to $144,000

  • At Microsoft certain roles are eligible for additional rewards, including annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.

  • Benefits/perks listed here may vary depending on the nature of your employment with Microsoft and the country where you work. US-based employees gain access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and fitness benefits, among others.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.



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