We are seeking a strong people manager, with complex cloud transformation solutioning and estimation experience to drive strategic outcomes for our customers. This could be your next great career adventure!
Industry Solutions Delivery (ISD) is the consulting division within Microsoft Corp. Its mission is to lead and serve our customers and partners to realize their full potential in a world going through change driven by digital transformation. ISD is a diverse group of technical architects, engineers, project managers and consultants, more than 10,000 strong, serving customers in 191 countries and 46 languages.
ISD is a key differentiator in accelerating customer business transformation ensuring they get the most out of their technology and cloud investments while driving innovation, market differentiation, cost savings and efficiencies. The Central Solutioning and Estimation Team within ISD is accountable for crafting the solutions, estimates, Statements of Work, staffing model and overall delivery approach for ISD's most complex transactions and strategic customers.
The Central Solutioning and Estimation Manager, North America, will lead a distributed global team of senior solution architects who work in collaboration with multiple Microsoft teams (Sales, Delivery, Accounts, Quality Assurance, Legal, Finance, Partner Management, Engineering, Service Lines, Industry, Innovation) to execute the above function with agility, speed, consistency, quality, IP reuse, standardization, and continuous improvement. The objectives are to significantly reduce the cycle time of solutioning and estimation, raise the quality of deliverables, increase the win rate, and apply learnings from delivery into the solutioning and estimation process. In this senior role you will interface with both internal and customer executive leaders.
Responsibilities
Partner with North America Regional and Operating Unit (OU) Sales/Delivery leadership teams to review new opportunities and ensure appropriate routing to Central or Area Solutioning TeamsLeadership of the North America Central Solutioning and Estimation function (approx. 15-20 architects onshore and offshore combined) for complex deals; the function is accountable for:
working with sales teams and pursuit management to understand desired customer outcomes and requirements
leveraging standard estimation models to develop work effort estimates for various solution area deals and, in many cases, deals that involve multiple solution areas
developing the staffing model, staffing mix and work breakdown structure
developing the delivery and subcon/partner leverage approach
ensuring estimates are fit to purpose and the delivery teams can deliver
ensuring appropriate IP and offers are leveraged to accelerate both solutioning/estimation and delivery
driving continuous improvement of solution/estimation models and heuristics via learnings from delivery and competitive benchmarks
Start the function onshore and help to gradually build the offshore solutioning and estimate center via hiring, setting up estimation processes and SOW development capabilities
Drive the development of a library of solutioning and estimation assets to continuously improve the speed and quality of solutions and estimates
Continue enhancing solutioning and estimation processes for greater speed, quality, consistency, and efficiency
As the business evolves, apply learnings from delivery and work with the delivery excellence team and CTO functions to update estimation models and delivery approaches
Engage directly with senior internal and customer stakeholders to explain solutions, estimates, delivery approaches and work through fit to purpose as needed
Serve as a senior leader and advisor who proactively engages with the sales and delivery ecosystem to solve problems, raise maturity, and drive continuous improvement.
Provide situational coaching to architects on the most complex pursuits as needed
Oversee the solutioning to delivery handover for complex deals once the deal is contracted
Qualifications
Required/Minimum Qualifications:
Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years' experience in technology solutions, practice development, architecture, and/or consulting
OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technology solutions, practice development, architecture, and/or consulting,
OR equivalent experience.
Recent experience working with sales and delivery to lead solutioning and estimation for Cloud transformation/migration (required), for a region, geo or solution area including 5+ years in a CTO-like or Architecture leadership function
6+ years as a People Manager with a good track record in developing leaders, building geographically distributed teams, coaching and growing team members.
Preferred Qualifications:
Work Experience and Skills
Multi-solution area deal experience preferred
6+ years working in a consulting organization, preferably Big 5 Consulting, large
Global System Integrators, Microsoft, EDS, HP, Oracle, Salesforce or IBM
Demonstrated impact in being a coach and mentor.
10+ years' experience partnering with senior internal and customer stakeholders
Expertise in estimation models and continuous improvement in heuristics
Familiarity with industry standard solution delivery and project management methodologies
Working knowledge of pursuit methodologies, commercial terms and conditions, consulting pricing models
Business Acumen
Working knowledge of how customers make business decisions and establish priorities around technology requirements/investments.
Strong executive presence and executive communication skills
Strategic Thinking and Continuous Improvement
Financial Management and Data Analysis
People Management
Location/Travel: You may be based anywhere in the United States. You can expect approximately six weeks of regional/global travel.
Join us and be one who empowers billions! That's incredible reach. When you combine that with your own inspiration, plus the freedom and support to make your ideas happen, you can make a huge impact on how people work and live all over the world.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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