Why USAA?
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!
The Opportunity
As a dedicated Clarity PPM SME you will be a self-starter who has immaculate attention to detail with a strong coding background and solid analytical and problem solving/troubleshooting details. You should have a passion for learning, be able to work in a collaborative environment and be able to push Clarity to the limit in order to make it do things it can't do out of the box!
This position can work remotely in the continental U.S. with occasional business travel.
What you'll do:
Work with Product Owner, System Architect & Tech Lead to translate business requirements into technical requirements.
Customer Support and handling of user tickets.
Open Support Tickets with Clarity Vendors as needed.
Troubleshoot Clarity or integrations as required.
Provide application and subject matter expertise in both Clarity PPM technical and functional areas.
Configuration and customization of Clarity PPM components including Portlets, Processes, Objects ,Lookups to enable advanced features and to automate workflows
Extending Clarity functionality through building portlets, processes, GEL scripts, lookups, blueprints etc.
Troubleshooting and debugging complex clarity code issues
Writing and reading detailed technical documentation.
Test case development and execution in a manual test management tool (ex: Qtest)
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree.
6 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s).
4 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews.
Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL.
Demonstrated experience researching technical issues and generating creative/innovative solutions.
Demonstrated experience addressing production issues by troubleshooting applications and systems.
Experience articulating technical challenges and solutions.
Demonstrate strong knowledge of security coding practices and secure system fundamentals.
Demonstrated experience working with cloud technologies and tools.
What sets you apart:
Clarity PPM certified professional
7+ years of experience administration/development of clarity ppm tool.
Should have In-depth experience of Clarity PPM web services/XOG (SOAP/Rest API)
Experience with Java for clarity ppm integration with other applications
Experience with Portlets, Processes, NSQL Queries, Lookups, HTML Portlets, Modern UX experience, XOG, Process workflows, Gel Scripts, REST API and Clarity Studio Design and Development Clarity Web Services
Familiar with clarity modern UX 16.0+ Familiar with gitlab/CICD pipelines, Kibana(elastic)/Splunk logs
Experience with snap logic
Demonstrated ability to independently research technical issues and generate create/innovative solutions.
Experience mentoring and coaching junior engineers
Independently resolves complex production issues and leads troubleshooting of end-to-end solutions that span multiple applications and systems.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $104,660.00 - $199,970.00 .
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an existing USAA employee, please use the internal career site in OneSource to apply.
Please do not type your first and last name in all caps.
Find your purpose. Join our mission.
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
