Purpose of Job
We are seeking three talented Agile Coach Seniors for our San Antonio, TX location or any of our main campus locations to include Plano, TX, Phoenix, AZ, Colorado Springs, Tampa, FL, or Charlotte, NC. USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds -collaborating in-person in the office and working from home when needed to achieve focused results. The actual days' onsite are resolved between each employee and the employee's manager.
The candidate selected for the position will have an opportunity to join a Tech team and lead agile transformations across the enterprise.
Coaches and mentors agile delivery roles at the team and program levels including Scrum Masters, Product Owners, team members, Release Train Engineers, Product Managers, Architect stakeholders and managers/directors to apply agile principles, practices, and frameworks in order to deliver compliant high value business capabilities. Serves as a subject matter expert on fundamental agile practices in Scrum and Kanban, dev ops and applications of principles as needed. Begins to cultivate a specialty field of coaching (portfolio, delivery, business, dev ops, etc.) Embraces servant leadership and displays behaviors that come with the key mindset shifts associated with being agile and the culture shift at USAA. Identifies opportunities for continuous operational and/or team improvements.
Job Requirements
About USAA
USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.
About USAA IT
Our most meaningful qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 13 million members who rely on us every day.
We're proud of USAA's strong history --and we're even more passionate about our future. That's why we have a team of supportive and collaborative hardworking technology professionals focused on doing more for our members. And why we're continuing to add innovative problem solvers to our team. With us, you'll find exciting challenges that inspire you to continue learning and growing.
Primary Responsibilities:
Identifies and manages existing and emerging risks that stem from business activities and the job role.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
Follows written risk and compliance policies, standards, and procedures for business activities.
Delivers hands-on coaching to individuals, teams, and/or programs in all aspects of Scrum and Kanban, including but not limited to daily routines, self-organization, collaboration, iterative development, managing flow and limiting work in progress (WIP).
Drives continuous improvement to create higher performing programs and teams, including guiding and influencing the use of key metrics and diagnostics for improvement and decision making.
Leads in the creation and delivery of Agile training for business and IT resources in alignment with USAA standards and procedures.
Advances best practices in Scrum, Kanban and Scaled Agile Framework.
Develops and maintains stakeholder relationships supporting agile product development.
Remains informed about corporate policies and procedures, practices, industry trends and best practices concerning Agile.
Works with individuals, teams, and programs to discover their needs, while ensuring alignment with the organizational strategy.
Trains and mentors Agile Coach candidates.
Works within the Agile communities of practice to improve processes and engagements.
Minimum Requirements:
Bachelor's degree in related field of study; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of experience performing in multiple Agile roles, to include 4 years of experience as an Agile Coach or working in a similar role in a lean or scrum environment.
Strong business acumen and advanced knowledge of the software development lifecycle and methodologies.
Advanced understanding of Agile risk management practices and Lean-Agile methodologies, practices, and tools (i.e. Jira/Rally).
Demonstrated ability to influence change at the leadership level and team level.
Previous experience in Product Ownership, as a Scrum Master or with the agile methodology, enabling enterprise-wide Agile transformation.
Preferred Experience:
6 plus years of agile transformation experience in a technology, engineering, and application type of organization.
Proven record of successfully leading tech organizations, teams, and individuals to adopt agile practices and methods while embedding agile values and mindsets.
Experience of agile software development
Strong understanding and experience of Scrum and Kanban
Solid experience as a Scrum Master
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Compensation:
USAA has an effective method for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this skill is: $88,200 - $158,900*
Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.
Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.
Shift premium: will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.
Benefits:
At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
Please click on the link below for more details.
USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an existing USAA employee, please use the internal career site in OneSource to apply.
Please do not type your first and last name in all caps.
Find your purpose. Join our mission.
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
