Groot, a subsidiary of Waste Connections is searching for an experienced Dispatcher to join the team at our hauling location in McCook, IL.
DUTIES AND RESPONSIBILITIES:
The position will focus on roll-off dispatch
Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage.
Assisting driver(s) when a pick up or delivery is in question before servicing.
Scheduling and dispatching work to various employees and departments throughout the day.
Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily.
Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
MINIMUM JOB REQUIREMENTS:
High school diploma or equivalent preferred .
2 years of Dispatcher experience in a transportation or logistics atmosphere preferred .
Excellent organization and communication skills, both orally and written.
Apply today and Connect with Your Future!
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement.
Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minorities/Female/Disabled/Veterans)
