Job Detail

Director Quality & Patient Safety - Banner Health
Gilbert, AZ
Posted: Nov 16, 2022 05:28

Job Description

Primary City/State:

Gilbert, Arizona

Department Name:

Admin-Clinic

Work Shift:

Day

Job Category:

Risk, Quality and Safety

Innovation and highly trained staff. Banner Health leaders can access the staff and resources they need to bring their vision to life. If you're looking to leverage your abilities - you belong at Banner Health.

When facing a cancer diagnosis, a common question is, -where can I go for help?- The answer is Banner MD Anderson Cancer Center. By partnering with MD Anderson, one of the nation's leading cancer centers, Banner Health's cancer care includes outstanding cancer programs that integrate the latest in research, education and prevention. All Banner MD Anderson Cancer Center locations in Arizona and Colorado provide care based on the same protocols and practice standards provided at MD Anderson in Houston. We believe patient care is most effective when it's truly collaborative. Our evidence-based, multidisciplinary approach brings together physicians from all cancer specialties to provide highly coordinated and compassionate care. Our cancer experts include medical oncologists, surgeons, radiation oncologists, physician specialists, nurses and clinical support staff.

In this position as a Director of Quality & Patient Safety you will be responsible for building quality reporting, quality infrastructure and oversight on commission on cancer. In addition you will help build on our Cancer Center Registry Program.

Work Location: Banner MD Anderson Cancer Center - 2946 E Banner Gateway Dr, Gilbert, AZ 85234

* _K_ _nowledge and experience with Commission on Cancer accreditation_ _preferred_ *

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management Incentive Program as part of your Total Rewards package.

At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

POSITION SUMMARY

This position provides for driving cost effective quality and safety management services for Banner MD Anderson Cancer Center (MDACC). This position oversees cancer data capture, analyses, and reporting; manages significant clinical event investigations, ensures peer review, decision support, coordination of regulatory and accreditation compliance and surveys (Joint Commission, DHS, CMS), patient safety, process improvement, and all other required quality related activities. All work processed by the incumbent is considered confidential and protected from discovery, pursuant to state statutes.

CORE FUNCTIONS

  1. Oversees cancer data capture, analyses, and reporting. Ensures tumor registry data is captured in a manner that is timely and as cost effectively as possible, utilizing automation as possible. Shares quality data as required by the MD Anderson partnership agreement. Supervises and coordinates all quality and safety programs that are administered within clinical divisions, departments and/or disease-site programs. Supports clinical leadership in fulfilling their stewardship over quality and safety.

  2. Analyzes incidents, sentinel events, and risk outcomes with administrators, physicians, clinical leaders, and staff to identify improvement opportunities utilizing quantitative techniques and knowledge of health care operations and systems thinking. Manages significant clinical events and root cause analysis, including peer review, process improvement, tracking and reporting of processes, policies, and procedures. Eliminates sources of error, including identifying causes of variation, implementing systems and processes to facilitate effective clinical practice and error reduction.

  3. Ensures and supports integration and standardization of process across the organization. Supports/Leads in development, implementation, and migration of best practices for safe clinical practice and outcomes at the system or business level. Ensures state of the art data systems and accurate and reliable data acquisition, including analysis and inter-rater reliability of data to support clinical and administrative decision making. Obtains and uses literature, best practice, and benchmark data whenever possible.

  4. Coordinates closely with Banner insurance division to develop and implement value-base care goals for cancer physicians and cancer care delivery. Leads CMS value-based programs specific to Oncology. Recommends and oversees the development and implementation of short- and long-range goals and objectives and determines the optimal progression. Reviews analyses, and reports of various activities to determine progress toward stated goals and objectives. Supports the development and achievement of department budgets in conjunction with these goals and in accordance with company standards.

  5. Provides leadership to assure compliance with federal and state regulatory programs and accreditation requirements, as well as established organizational policies and procedures aligned with the MD Anderson Cancer Center partnership. Internal Customers include all assigned facility administrators, physicians, staff and corporate administrators, management team and staff. External customers include accreditation and regulatory organizations, peer review organizations, payers, patients, physicians, clinical registries, and databases.

  6. If requested, may provide oversight for Infection Prevention and/or Employee Health, Patient Relations programs. Responsibilities may include managing the employee health services for all healthcare care workers; developing and executing adult immunization programs, education, exposure management, screening and surveillance; maintaining confidential employee health records and environmental exposure records; providing pre-placement health evaluations for new employees and ongoing counseling and education; managing the worker's compensation program including filing claims, maintaining regulatory records and managing the modified duty return to work program. Triaging facility Patient Relations issues.

MINIMUM QUALIFICATIONS

Requires Master's degree in healthcare related field or experience consistent with Master's degree.

Must have a proficiency level typically attained with five years experience in patient safety/quality management. Requires at least two years management experience or demonstrated leadership abilities through successful large- scale projects.

Must possess demonstrated flexibility in responding to the needs of multiple constituencies with a service-oriented philosophy. Demonstrated ability to lead and facilitate interdisciplinary teams. Must also possess demonstrated skill in problem analysis, project management, conflict resolution and oral/written presentation. Requires ability to balance and manage multiple projects.

PREFERRED QUALIFICATIONS

Certified Professional in Healthcare Quality.

RN preferred in settings where the incumbent will also have accountability for Infection Prevention and/or Employee Health.

Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability



Job Detail


Company Overview

Banner Health

Gilbert, AZ