Start Your Story at Speedway! We're committed to bringing passion and customer focus to the business. Summary: The Azure Cloud Manager is responsible for overall Azure management for the 7 ELEVEN organization operating as a tower within IT Infrastructure Services. This role is responsible for delivery of Azure IaaS, PaaS, and O365 services, technologies, processes, roadmap, and strategy that is positively impactful to the enterprise productivity. This role will provide vision for enabling the continuous delivery of superior support for infrastructure's internal customers. In addition, this position is responsible for project management for large initiatives, developing the team by providing consultation services as well as identifying knowledge base training opportunities for future planning and development of IT resources. This role will lead daily support and ongoing improvement opportunities for the enterprise's MS Azure Infrastructure including Office 365. The O365 team will be accountable for 10,000+ employee's exchange, OneDrive, InTune, and other O365 technologies. This will include full MDM support for mobile devices for corporate users. Reporting to the Sr. Manager of Data Center Services, this is a highly visible and user facing role requiring leadership and partnership with IT and Business functional areas. Responsibilities: Supervises, hires, trains, evaluates, motivates and mentors a team of up to 14 IT professionals specializing in end user services, enhancements, deployments, and second and third-level support Deliver value optimization through driving adoption of best-in-class Azure IaaS and PaaS investments Deliver value optimization through driving adoption of O365 technology investments Lead and drive continuous improvement opportunities in end user mobile device experience Lead and drive continuous improvement opportunities in the Azure tenant Build strong internal customer relationships to ensure we are aligned to customer and business needs while prioritizing key initiatives Maintain a payment card industry complaint infrastructure environment; support annual internal and external audits and maintain necessary change management and documentation Deliver and manage the Intune mobile device management functionality for personal and company issued devices Maintain awareness of changing IT trends and regulations which might impact the company and develop strategies that will mitigate any incoming risks and/or take advantage of any future benefits Assess upcoming technologies and recommend innovative use of new features and technologies related to desktop management with the objective of enhancing end user experience Work within established configuration and change management policies ensuring awareness, approval and success of changes made to the areas of responsibility Provides and coordinates weekly software and hardware release plans to support business activities, vulnerability remediation, IT deployment, and project needs Provides guidance and direction on problems, solutions, system parameters and modifications; conducts operational walkthroughs to ensure completeness, accuracy, and efficiency of systems, programs or solutions to business problems Responsible for evaluating, negotiating, and implementing enterprise solutions Develops acceptance test specifications for new systems and/or enhancements to existing systems Proposes changes in operations and/or established systems in an effort to enhance controls or improve efficiencies through better use of technology Participation in contract negotiations with vendors to maximize return on investments as well as development of Statements of Work to cover needs of project deliverables Responsible for identifying resource needs and leveraging staff augmentation to obtain the skill sets needed to scale based on forecasted workloads Ability to work with a team of peers to ensure project and directional alignment within the infrastructure department. Education Requirements: Bachelor's Degree or equivalent education and experience Experience Requirements: 10+ years of overall work experience 5+ years professional IT supervision experience Microsoft Azure IaaS (ASR, BaaS) management experience Microsoft Azure PaaS (DataBricks, AKS, ANF) management experience Microsoft O365, Intune, and Collaboration Services experience Hybrid Cloud infrastructure integration experience is a plus Experience leading leaders is a plus Skill Requirements: Demonstrated expertise with Word, Excel, and other MS Office suite applications Excellent communication skills and the ability to research and resolve issues Excellent time management skills and ability to multi-task and track multiple projects concurrently Excellent project management skills and ability to keep projects on target and within budget Proficient knowledge in computer hardware and software systems and remote support Excellent understanding of intra-department functions and operations Ability to perform repeated bending, standing, and reaching Ability to occasionally lift up to 40 pounds This job description is intended to describe the general nature and level of the work being performed by the individuals assigned to this job. This is not an exhaustive list of all duties and responsibilities. Management reserves the right to amend and change the duties and responsibilities of this job to meet business and organizational needs as necessary. EEO Statement Speedway is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic. In Compliance with the Americans with Disabilities Act and other applicable laws, we offer reasonable accommodation in the employment process. If you are unable to complete the application process due to a disability, please contact 1-888-225-5735, option 4.
