Community Relations Rep. * 2 Positions - 1 in Savannah Area, 1 in Augusta Area
Description
Community Relations Representative
There are TWO open positions . --- One in the Savannah, GA Area and One in the Augusta, GA Area
* You must already live in the Savannah Area or Augusta Area, GA....OR....Be willing to relocate to either area quickly.
* Relocation assistance will be provided... if needed... AND... if you qualify!
Job Summary:
This position is responsible for building and maintaining key relationships with diverse customers, communities, organizations, and opinion leaders while executing the related strategy with the region external affairs and volunteer services teams. This position will focus on building meaningful and mutually beneficial relationships, including but not limited to underserved and underrepresented communities (African American, Hispanic/Latino, Asian/Pacific Islander), Women, Seniors, and LGBTQ ) for the purpose of increasing customer value and Georgia Power's service and outreach to these customers and communities. The Community Relations Representative will support local and regional diverse communities through leadership development, strategic planning, resource development, stakeholder communications, and meeting facilitation.
In addition, this position will be responsible for building and maintaining successful relationships with Georgia Power internal partners essential to serve these customer and community groups. This position will have accountability to actively support a culture within the Company that is inclusive, builds trust and is continuously improving. This includes ownership of our Diversity and Inclusion efforts as well as leadership in continuing to advance our Southern Company -Moving to Equity- plans.
Job Requirements:
Four Year degree (preferred)
Experience in external affairs, customer relations, charitable giving, governmental relations, or sales/marketing
Comfortable working in different environments with diverse stakeholders and historically underrepresented and underserved communities
Possess a strong customer service attitude toward internal and external customers
Strong understanding of diversity, equity, and inclusion initiatives
Proven experience with building and maintaining community relationships and working effectively with others
Ability to work non-traditional hours and participate in overnight travel
Ability to manage multiple projects and tasks
Demonstrated successful experience in project management, communications, and designing and delivering presentations
Computer skills including intermediate to advanced knowledge of Microsoft Excel, Word, TEAMS, Outlook, and PowerPoint
Major Job Responsibilities:
Keep safety as the top priority.
Execute the Community Relations strategies for developing and maintaining mutually beneficial relationships with diverse customers and communities.
Assist assigned region in developing local and regional community engagement strategies with a focus on historically underserved populations, key civic and opinion leaders.
Develop and maintain strong working relationships with community organizations in our service territory.
Ensure proactive working partnerships exists with internal organizations that interact with diverse customer groups such as Power Delivery, Energy Assistance, Community Development, Region Operations, Volunteer Services, Sales, Customer Service, Supplier Diversity, Human Resources, Diversity and Inclusion, and Charitable Giving.
Strategically direct funding and employee engagement activities to organizations geared to addressing the needs of historically underserved communities, aligning with company goals and relevant to our customers and communities.
Plan, implement and coordinate community and stakeholder engagement events, and work with internal partners such as Community Development, Employee Resource Groups, and Region External Operations to enhance the viability of these communities as well as the service provided to these customers.
Create and deliver presentations internally and externally.
Other Requirements:
This job requires attendance at meetings out of town and after normal working hours. The successful candidate will support either the East Region area or South Region area of the state, as designated by the Region External Affairs & Community Engagement organization and will be required to live in the assigned Georgia Power region area (either in or near Augusta, GA or Savannah, GA areas). Relocation assistance will be provided based on company guidelines.
Disclaimer:
This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.
Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is consistently recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeorgiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).
Southern Company (NYSE: SO ) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries . The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications . Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com .
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Field: Communications & External Affairs
Job Type: Standard
Primary Location: Georgia-Coastal Georgia-Savannah
Operating Company: Georgia Power Company
Job Type: Standard
Travel (Up to...): Yes, 50 % of the Time
Work Location(s):
Savannah Operations Center - 3102 Kilowatt Dr. (3102SAVANNAH)
3102 Kilowatt Dr.
Savannah, 31405
Req ID: GPC2008688
