Illinois Tool Works Inc. (NYSE: ITW) is a diversified manufacturing company that delivers specialized expertise, innovative thinking, and value-added products to meet critical customer needs in a variety of industries. ITW, with approximately 14.8 billion dollars in global revenues, operates 7 major segments with businesses in 55 countries that employ approximately 48,000 women and men. These talented individuals contribute to our global leadership in innovation, and we have a broad portfolio of more than 17,000 active patents.
Warewash Division Description:
The Warewash Division of the Food Equipment Group is seeking an IT Analyst (work in office) for its Troy, OH facility, located 20 minutes north of the Dayton metropolitan area.
The Warewash Division produces Hobart, Stero, and Somat branded commercial dishwashers and waste equipment for use in hotels, casinos, restaurants, health care, cruise ships, schools and universities and retail.
If you're looking for a great work environment, team engagement and excellent benefits consider applying for this position.
Summary:
As the IT Analyst you will provide end-user help desk support and technical support for the Warewash business systems. This includes maintenance of installed infrastructure hardware and software, as well as the upgrading, installation and configuration of these technologies and associated applications. This role will assist with the development, testing, implementation, and support of processes and requests to support the Warewash Business Division. This position supports multiple platforms including servers, desktops, laptops, and mobile devices, and may require independent work, sharing information and assisting others with work assignments. Candidates for this position must have excellent problem-solving skills in order to diagnose, evaluate and resolve problem situations.
What you will do:
Setup and maintain laptops and desktops for end users, according to established standards
Maintain a secure environment through Active Directory and established security policies and procedures
Assist in maintaining Warewash servers and infrastructure as needed
Provide technical support for critical business application, such as ERP and Engineering systems
Develop SQL queries and processes to support business needs
Assist in system software upgrades as needed
Support new and existing Information Technology initiatives
What we are looking for:
Familiarity with Microsoft Windows Operating Systems, including servers and personal computers
Working knowledge of Microsoft SQL Server environment
Familiarity with Microsoft SharePoint
Excellent working knowledge of MS Office 365 applications
Ability to work in a highly innovative, design-driven environment
An individual with logical, deductive reasoning skills
Ability to organize and execute projects within specified timelines
Ability to effectively interact with staff at all levels
Complex problem solver and who is detailed-oriented
Present a good attitude and team thinking
Education and Experience:
BS Degree in Information Systems, Information Technology, or Computer Science
Minimum of 2 years of experience preferred
Handling multiple work assignments concurrently
Effective oral and written communications as well as effective presentation skills.
ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
All your information will be kept confidential according to EEO guidelines.
ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
