Cracker Barrel is seeking a Regional Loss Prevention Manager that will manage Loss Prevention initiatives, operations, and budgeting process. This person will direct analysis of shrink results versus plan and develops strategy for reduction. As Loss Prevention Manager you will also manage IS Loss Prevention systems and physical security systems and be responsible for the training of Regional L/P Managers on Loss Prevention policy, programs, and initiatives.
Implement Loss Prevention Policies
Provide input into the development of Loss Prevention strategies to protect assets and improve margins
Implement the approved loss prevention strategies
Recommend and implement policy or technology changes to protect assets
Arrange for security in accordance with defined policy
Summarize and present results of LP initiatives
Provide support during crisis situations
Evaluate physical security programs and equipment
Enforce Loss Prevention Policies
Design, implement, enhance and continuously use loss prevention exception based reports to identify fraudulent activity or margin opportunity
Prioritize and investigate outliers, theft, injury, or violations of policies
Follow up on status of audit issues identified and escalate continued non-compliance
Perform store audits including but not limited to Loss Prevention Reviews and Physical Security Assessments
Identify policy violations, recommend solutions and follow up on resolution
Document and track results of investigations and audits
Partner with law enforcement agencies and participate in court proceedings
Ensure that all civil demand cases are pursued within legal limits
Determine if employees qualify for $100 reward and submit qualifying employees for payment
Teach Loss Prevention Policies
Serve as a Loss Prevention subject matter expert
Obtain necessary training to remain current loss prevention and industry trends
Design LP training materials to ensure that LP programs are effective in improving margin and protecting assets
Instruct District Managers, Regional L/P Managers, and MITs on LP topics
Meet with regional operations leadership teams to teach them new LP strategies and how to correct violation
Manage Budgets
Manage travel and expenses within assigned budget
Determine return on investment and justifies expenditures as necessary on specific investigations and strategies
Bachelor's degree in criminal justice (or related field) or a minimum of 5 years relevant experience
Public speaking and presentation skills
Strong analytical and problem solving skills
Strong verbal and written communication skills
Strong organizational and time management skills
Ability to build relationships with field leadership and gain their trust
Knowledge and expertise in auditing or conducting complex investigations
Strong knowledge of applicable federal and state laws
Ability to influence Law Enforcement to resolve ORC investigations
Knowledge and expertise in preparing for and testifying in Local/State/Federal Court
Highly developed interpersonal skills for dealing with sensitive or controversial information
Knowledge of interview and surveillance techniques
Ability to train others
Ability to be on call after hours
Ability to travel up to 50%
Competent in the use of:
CCTV systems
Alarm systems
POS systems
LP analytics and case management systems
Physical security systems
Microsoft office software (Excel, Word, PowerPoint
Street 2: 307 Hartmann Drive
Street: Home Office
External Company Name: Cracker Barrel Old Country Store, Inc.
External Company URL: www.crackerbarrel.com
In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online (http://www.crackerbarrel.com/contact-us/employee/ ) or toll free at 1 800-333-9566.
Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact (1-800-333-9566) so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.
