Description:
Job Title: Senior Specialist, MRO Business Analyst
Job Code: SAS20230211-107799
Job Location: Alpharetta, GA
Job Description:
Responsible for managing Maintenance Repair and Overhaul (MRO) orders and coordinating with the repair team to meet customer requirements and on-time delivery goals. Contribute to achievement of departmental goals and operating plans. Analyze processes, identifies problems, and develop recommendations to for improvement to meet customer requirements. Work closely with Customers, Manufacturing, Quality, Engineering, Program Management, Contracts, Finance, and Business Development team members. Analyze data from multiples sources for trends and predictive conclusions, providing insight for planning and forecasting decisions. Complete routine report outs for orders, revenue, operating income, and other performance metrics. Participate in the development of business intelligence tools.
Essential Functions:
Repair order management in alignment with manufacturing procedures and work instructions
Customer communications for sales, order management, material management, scheduling, and order fulfillment
Internal communication and project management for scheduling, order fulfillment, and issue resolution
Contract and Purchase Order management
MRO business analysis and reporting
Estimate at Completion (EAC) management, forecasting, and estimating
Export control for international business
Qualifications:
Bachelor's Degree and minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience.
Broad knowledge of customer service, order management, and project management in a defense contractor environment
Preferred Additional Skills:
Results driven, solution oriented, with growth mindset and characteristics
Self-motivated, analytical, and strong data analysis capabilities
Very detail-oriented while working multiple programs and issues daily
Demonstrated success working in a team environment
Strong written and oral communications
Experience with ERP business systems
Experience with the Microsoft Suite of applications
Program management experience
Familiarity with defense contracts, statements of work, and common terms
Intermediate expertise with MS Excel functionality, including VLOOKUP, formulas, macro enabled workbooks, and more
Experience with data mining, applied analytics, and forecasting tools such as CRM, Tableau and/or Power BI, and others
Experience with continuous improvement, process waste elimination, and lean six sigma terminology and concepts
L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
