Job Detail

Franchise Services Manager - Driven Brands
Charlotte, North Carolina
Posted: Apr 21, 2022 23:26

Job Description

Driven BrandsTM, headquartered in Charlotte, NC, is the parent company of some of North America's leading automotive aftermarket brands including Take 5 Oil Change, Meineke Car Care Centers, Automotive Training Institute, Maaco, CARSTAR, ABRA, Uniban, International Car Wash Group, FIX Automotive, 1-800-Radiator & A/C and PH Vitres d'Autos. Driven Brands has more than 4,000 centers across 15 countries, and combined, all businesses generate approximately $3.8 billion in system-wide sales and service over 50 million vehicles annually.

Driven Brands is the quintessential growth company, more than tripling its revenues, brands, employees, and profits over the past six years. The primary focuses of the company are growing its franchisee's profitability, all brands' unit count and creating opportunities for its employees, franchisees, and investors. Our culture of meritocracy inspires high performance and innovation among our employees. We enable our employees and franchisees to go further, faster- generating growth for our franchisees' businesses and our employees' careers. For more information, visit drivenbrands.com.

Responsibilities-

The Manager of Franchise Services will be responsible for all aspect of the franchise business. These responsibilities include Training of new and current franchisee's, curriculum development and implementation. Among the initial responsibilities, the Manager of Franchise Services may be asked to assist with other miscellaneous projects and tasks as needed.

As an addition to the team, this position also effectively supports all team members, and Franchisees, elevating the Support Center. This position will challenge, empower, and collaborate with fellow teams and team members to better support of our Franchise Partners.

Responsibilities:

  • Onsite support in Training and Operations for new/existing franchisees, center managers and other support personnel, including classroom training, online training execution, and development

  • Assist in the development and execution of curriculum for both current and future processes and SOPs

  • Partner with other team members and teams to effectively create content

  • Working with other department to ensure unity and to maintain brand image

  • Assist in the discovery, testing, and execution of strategic initiatives

  • Add to the overall maintenance and enhancements for curricula hosted on the Learning Management System

  • Qualifications-

  • Bachelor's Degree or equivalent experience

  • LMS management Experience

  • Content Facilitation Experience

  • Project Management Experience

  • Operations and Training Leadership Experience

  • Strong interpersonal and communication skills

  • Brings passion, energy, and fun to a fast-paced work environment

  • Strategic Mindset

  • Innovative thinker

  • Detail Oriented

  • Proficient in Microsoft Office

IND1 #dg-li1 #remote

Requisition ID: 2022-21754

External Company URL: https://www.drivenbrands.com/

Street: 440 S Church Street

Line of Business: Driven Brands, Inc.



Job Detail


Company Overview

Driven Brands

Charlotte, North Carolina