Why USAA?
Let's do something that really matters.
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!
The Opportunity
We are seeking a dedicated Diversity, Equity, and Inclusion Talent Strategy and Programs Senior to primarily focus on Talent Strategy and Programs. Formulates Diversity, Equity, and Inclusion (DE&I) strategy recommendations based on data-driven insights.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX; Plano, TX; Phoenix, AZ; Charlotte, NC; or Tampa, FL. Relocation assistance is available for this position.
The Senior position identifies opportunities for DE&I-related employee and business programs. Responsible for program development for DE&I initiatives related to stakeholder engagement, strategic partnerships, and/or community outreach.
Accountable for developing and coordinating new programs and supports the maintenance of existing programs that align with enterprise DE&I strategy. Leads planning for highly complex programs including problem definition, evaluation of requirements, design, testing, and implementation of business processes. Leads development from launch through maturation into target strategic markets.
Provides leadership, coordination, and consultation to ensure delivery of strategic DE&I initiatives across the enterprise. Additionally, provides support for programs that engage USAA members (customers) in ways that reflect their unique needs along with supporting activities and strategies that promote and advocate for diversity and equity within communities.
What you'll do:
Develops and implements enterprise DE&I education, training and communication programs and messaging, supporting a consistent, horizontal approach.
Collaborates with peer partners in design of course content for DE&I presentations, training and learning modules.
Works collaboratively with peers to identify areas for improvement and associated corrective action or intervention strategies.
Provides CoSA/enterprise DEI consultation, advice, and solutions to CoSA leadership, CoSA DEI working groups regarding Employee Resource Groups, community events and investments, DEI policy developments, responses, and communications.
Leads external DE&I partnerships (government agencies and Diversity/AAP organizations) and vendors to include acting as a liaison for DE&I branding and all other DE&I communications.
Provides enterprise consultation, training and guidance at all levels regarding DE&I, in collaboration with key partners in HR to include affirmative action and EEO Compliance teams, to drive and support positive impact to the business.
Researches, analyzes, and makes recommendations for DE&I and standard methodologies including development of implementation strategies, business plans, or programs.
Coordinates and runs internal and external diversity event and cultural observances.
Provides consultation on inclusive leadership behaviors to foster a culture of inclusion and belonging DE&I
Prepares DE&I reports and performs data analysis to see opportunities and propose solutions.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of Diversity, Equity, and Inclusion (DE&I) experience in one or more human resource disciplines or general DE&I business consulting/analysis experience
Demonstrated experience developing and implementing training programs.
Demonstrated experience supporting large scale programs/projects.
Experience in DE&I related activities.
Deep knowledge and understanding of the DE&I function/discipline and demonstrated application of knowledge, skills and abilities towards work products.
Demonstrated discernment in the areas of the DE&I industry practices and emerging trends.
Demonstrated ability to effectively communicate and influence at all levels within the assigned CoSA or functions and/or cross-CoSA
Demonstrated ability to influence across various levels of an organization.
What sets you apart:
Experience managing talent strategy, community partner relationships, and or DEI programs.
Experience designing and implementing Hiring Programs through partnerships.
Experience and comfort engaging with C-SUITE executives and creating strategies.
Strategic problem solver with the ability to anticipate emerging requirements, identifying solutions and recommend the best course of action.
Proven ability implementing business-specific DE&I strategies and managing broad enterprise-wide DEI programs.
Knowledge of best practices on inclusive leadership behaviors.
Expert knowledge of project management and/ change management disciplines.
Ability to travel approximately 20% of the time locally and across USAA locations.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $86,520 - $155,710 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an existing USAA employee, please use the internal career site in OneSource to apply.
Please do not type your first and last name in all caps.
Find your purpose. Join our mission.
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
