Position Description
We are growing and have an immediate need for a Mid-Level Systems Administrator. If you love working on cutting edge technology this is a great opportunity for you to join the Serco team!
The Mid-Level Systems Administrator will create, validate, deploy, and rollback enabled packages for enterprise applications in an environment leveraging MECM (Microsoft Endpoint Configuration Manager). This role will also complete packages in a timely manner. Packaging will consist of building silent installation packages in an MSI or MST format and performing initial installation testing on Windows 10. Scripting experience will be required for packaging as we use the powershell application deployment toolkit.
In this role, you will:
Develop and follow procedures for testing applications prior to deployment.
Document the customizations and changes made during the packaging process.
Check for enterprise security compliancy using MECM and Tenable and query the environment for specific software installed on systems.
Add systems to collections.
Create and update packages for Microsoft security bulletins/hot fixes and creating packages for 3rd party software.
Troubleshoot MECM agents installed on clients to ensure that all systems are receiving updates and report to the Primary MECM Server.
Research and perform analysis of complex system requirements & capabilities and provide solutions.
Provide support for escalations from Help Desk and deskside support technicians for deployed applications.
Qualifications
To be successful in this role, you will have:
Bachelors Degree in Computer Science and 5-7 years of related experience or 9 years of related experience in lieu of a degree.
Scripting experience using VBcript, WSscript, and PowerShell
Must have packaging experience
Must have patching experience
Extensive knowledge and experience using Microsoft System Center Configuration Manager, SCCM 2012 or higher
Be able to manage application whitelisting thru Microsoft Applocker.
Broad knowledge of the Microsoft Office suite (Office 365 )
US Citizenship is required
Additional Desired Skills and Experience:
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .
If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).
Click here to apply now (https://careers-sercona.icims.com/jobs/49848/mid-level-systems-administrator/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)
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ID 49848
Recruiting Location : Location US-VA-Herndon
Category Information Technology
Position Type Full-Time
Security Clearance None
Telework Yes - May Consider Full Time Teleworking for this position