Description
SAIC is currently seeking a motivated, career and customer oriented ServiceNow Administrator to join our team to begin an exciting and challenging new chapter!
Job Responsibilities:
Create and maintain an agile, streamlined, scalable, and optimized USMT - ServiceNow system components, and perform integration and support, and operational services with high availability and service delivery goals.
Subject matter expertise in ServiceNow system applications and custom applications.
Create, maintain, and enhance Incident Management, Problem Management, Service Request Management, Service Catalog, Knowledge Management, Self-Service Portals, single sign-on (SSO) capability, and Active Directory Profile synchronization.
Create, maintain, and enhance team Dashboards and reporting, including scheduled reports.
Overhaul, maintain and enhance Change Management, as well as current connections between ServiceNow and other systems.
Create, maintain, and enhance future connections between ServiceNow and other systems.
Maintain Forms, Reports, Views, Workflows, Groups, and Roles.
Monitor health, usage, and overall compliance of ServiceNow and its applications.
Coordinate application and platform upgrades.
Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, and ACLs including advanced scripting of each.
Expertise in JavaScript, HTML, CSS, AngularJS, JSON, and other scripting languages (preferred)
Configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc.
Configure User Accounts, Groups, and Roles. Create custom Roles where necessary.
Evaluate and configure systems for better performance.
Qualifications
Required:
BS and 2 years experience
US Citizenship to be able to obtain and maintain a DOI public trust
1 year of ServiceNow development experience
Desired
ServiceNow Admin Certification
Expertise in JavaScript, HTML, CSS, AngularJS, JSON, and other scripting languages
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. REQNUMBER: 2314831-2823
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability
