Overview
Are you ready to join an organization where you can be a relentless force for a world of longer, healthier lives?
Envision all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every single day. Is it easy? No. Is it worthwhile? you bet!
This is satisfying work that makes a real difference in people's lives. You can achieve professional growth with personal fulfillment. You will connect with people and make a lifesaving impact. You will partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare.
Responsibilities
The American Heart Association (AHA) has Development Strategies Operations Manager . This position serves as the frontline contact with Eastern States (ES) Campaign Directors and Administrative Team regarding campaign management process, as well as serving as the key partner to SVP of Development in annual and ongoing campaign planning, trend analysis and swot assessments. S/he is primary liaison between LIW Companies/Directors and National Center during set-up - execution phases and ES lead collaborator with national CDO and NEC. The Development Strategies Operations Manager provides administrative support for Development Strategies SVP and serves as the Development Strategies Team's Project Manager.
Manager will report directly to the SVP, Development, preferably based in either our Philadelphia, PA or Glen Allen, VA office . This position is to serve as a catalyst to ES Development campaigns through programs and activities so that exceptional customer service is rendered to all regional staff; effectively by applying strong organizational skills.
Responsibilities:
Field Campaigns Partnership
New Development Staff internal pre-board team lead, including: distribution lists, national/regional training calendar invites, campaign assignments in internal systems, partnership with market EDs and Admins for historic/current target overview preparation
Annual campaign cycle management including: goalsetting/evaluation prep, metrics tracking, ongoing status/trends updates to segmented audiences, Gap Meeting agendas and summary data documentation prep and execution of GPS 22 recoup tactics owned at region level
ES development operations sharepoint site owner
Campaign Planning, Trend Analysis and SWOT Assessments
Weekly Senior Management Team Executive Dashboard and priority short lists updates
Weekly/monthly participation on national product consulting/training calls
Case Study sourcing and snapshot one-pager development
End of month outcomes, activity and data quality scorecards related to the 3 development focuses: recruitment, issues campaigns and leadership
Life is Why Consumer Campaigns
Consumer Campaigns tracking from contract phase to completion for Eastern States
Field support regarding materials special needs, benchmarking and post-campaign wrap-up
Liaison to National CDO/NEC and other Departments within ES Region
Monthly CDO calls in partnership with ES Business Ops Team
Tableau, Luminate, GG, Mobile Cause and sponsorship booking troubleshooting/spot training
Regular presentations and briefings to administrative hubs and on monthly regionwide group calls
Management of ES use of National Engagement Center (NEC) recruitment support 'call projects' including development, management and regular maintenance of overarching annual roadmap.
Centralized email campaigns special projects support in partnership with ES Development Operation Specialist on Business Ops Team
Special Projects Established annually in relation to ES FY vision/priorities and national -Big Event- focuses
FY22+: Development Staff Training Project, including onboarding, upskilling and reskilling (national + regional elements)
FY22 Q4: Fall Heart Walk Executive Champion and Company Leader Identification Project
Qualifications
Experience Required
Must have intermediate knowledge and skill with Microsoft Office 2010 or higher, especially Powerpoint and Excel, preferably BI. Advanced knowledge and skill with these programs is preferred. These skills are subject to testing.
Basic to proficient design and design software skills a plus.
SharePoint and database experience preferred.
Strong organizational skills.
Ability to manage multiple projects simultaneously.
Strong oral and written communication skills.
Strong work ethic with high level of integrity.
Must be at least 18 years old.
High School Diploma or equivalent required.
Ability to work in a team environment and interact with all levels of staff.
Ability to initiate and nurture relationships with internal and external constituents.
Goal-oriented and solution-minded with a knack for process improvement.
Attention to detail and effective time management skills.
Compensation & Benefits
Employees scheduled to work at least 20 hours per week are eligible to participate in the medical, dental, and vision plans the first of the month following 30 days of service. AHA subsidizes the medical and dental cost to ensure benefits are affordable. Eligible dependents under AHA's group benefit plans include legal spouse, domestic partner, children under the age of 26 or who are disabled. AHA offers additional benefits like an EAP, telehealth benefit for general medical and behavioral health, flexible spending accounts, life insurance, and disability.
Retirement Plans: AHA retirement plans offer employees a way to start saving after their first paycheck. The retirement plans provide employer contributions after two years of service. If you have previous 501(c)(3) non-profit experience, within the last 5 years, at a national health agency, an institution of higher learning or a medical institution, that experience may count towards the two-year waiting period. Employees are 100% vested in employee and employer contributions.
Paid Days Off: Regular full-time and part-time employees earn Paid Time Off (PTO) based on years of service. PTO begins accruing on date of hire. Full time employees receive one paid Community Service time off day per year and are encouraged to participate in projects, programs and organizations which contribute to the health and vitality of their communities. AHA also offers 12 paid holidays per year.
Leaves of Absence: AHA offers both Short Term and Long-Term Disability benefits which replace earnings if you are unable to work due to a non-work-related illness or injury. Employees are eligible for Short Term Disability after 90 days of service and are eligible for Long Term Disability after being disabled for 90 days or more. Eligible employees can take up to 12 weeks off of work for a qualified leave of absence under the Family Medical Leave Act (FMLA), intermittent FMLA leaves and leave as an accommodation under the Americans with Disabilities Act as Amended (ADAAA.
At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.
This position not a match with your skills? Click here to see other opportunities.
Be sure to follow us on Twitter #TheAHALife
EOE/Protected Veterans/Persons with Disabilities
Location US-VA-Glen Allen
Posted Date 2 months ago (3/30/2022 9:55 AM)
Requisition ID 2020-6475
Job Category Field Campaigns
Additional Locations US-PA-Philadelphia
Position Type Full Time
Location: PA-Philadelphia
