Do you love helping others?
Are you a natural leader who loves to inspire others to succeed? If the answer is "yes," we want you on our team at Massage Envy St. Cloud! As the manager at our St. Cloud location, you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:
Responsibilities Include:
Oversee and manage the day to day operations of the location and ensuring excellent service is provided to our members and guests.
Ensuring membership sales and active membership growth goals are met each month.
Managing a staff of over 25 employees (front desk associates, massage therapists, and estheticians)
Manage the training, monitoring, and coaching the performance of our Front Desk Associates.
Creating and monitoring staff work schedules and handling human resource functions.
Handling the employee hiring, training, performance evaluation, resolving concerns, as well as record keeping.
Maintaining a clean, safe, and professional environment for employees and our clients.
Carry on the culture of our location to reflect our company's core values of optimism, gratitude, excellence, consitency, and empathy.
Ideal Candidate:
Has experience working at a Massage Envy or similiar business as a manager or assistant manager
Has experience with managing a business where memberships are sold
Holds a strong customer service orientation and can effectively communicate with our members and guests, prospective clients, and employees.
Possess great leadership and can motivate staff to achieve goals.
Can develop a strong team culture.
Maintain client confidentiality.
Has the ability to identify and solves problems, set goals and expectations, delegate responsibilities, and lead the staff.
Be aware of and comply with all labor and employment laws applicable to employees at the franchised location including local and state lilcensing laws and regulations related to general business operations.
Benefits:
$50,000/year salary
Commissions for membership sales, retails sales, and enhanced therapy sales
Monthly and bi-annual bonuses
Paid Time Off
Medical Coverage
Dental, Accident, Short-Term Disability, Long-Term Disability, and Life Insurance
We Believe Our Differences Make Us Better
We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.
To Apply:
If you feel that you are the right candidate for this position, we would love to hear from you! Our interview process includes two separate interviews. One interivew with the General Manager and a second interview with the Director of Operations.
Please send a resume with your application.
You may also email Steven directly at: steven.knott@massageenvy.com
If you're ready to lead the charge to help people feel their best, we can't wait to meet you!
As a team, we're committed to delivering on the Massage Envy brand promise-we help you take care of you-every day to clients and employees alike. As the connector between the franchise owner, franchise staff, and clients, you're the leader of the mission, bringing everyone together to work cohesively toward that goal. Daily work in this role includes:
Leading the way to an amazing experience for members and guests by managing the daily operations of the location, maintaining a clean, safe, therapeutic environment for everyone and guiding the sales and customer service team to positively resolve customer challenges.
Helping the location move more people forward in their wellness journeys by driving membership, promoting retail sales, partnering with the franchisee to set performance goals and working with the team to achieve them.
Building a high-achieving team by setting clear expectations, providing ongoing training and mentorship, and reviewing performance regularly to empower team members to improve and grow.
Running a tight ship where every operational detail is addressed, from managing inventory and deposits to ensuring compliance with all labor and employment laws applicable to location employees (including any local and state licensing laws for massage therapists and estheticians).
Creating a strong workplace culture where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.
Modelling the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
A team is only as strong as its leader, so we're looking for people who have what it takes to bring out the best in everyone. Those who shine in this role are:
Smart and experienced with prior background in management, marketing, sales, service or retail and a college degree (preferred).
Born leaders who can motivate, coach, influence, and inspire and who aren't afraid to have tough conversations.
Top performers who can set goals, prioritize work, analyze business performance, and delegate effectively.
Problem solvers who can think on their feet, bring people to compromise, and resolve conflict.
Good with people, building trust and confidence and developing positive relationships with employees, members, and guests.
We Believe Our Differences Make Us Better
We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you're ready to lead the charge to help people feel their best, we can't wait to meet you.
*Massage Envy Franchising, LLC (-MEF-) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.
Job ID: 2022-174679
External Company URL: www.massageenvy.com
Street: 2714 W. Division Street
