Illinois Tool Works (ITW) (NYSE: ITW) is a Fortune 200 global multi-industrial manufacturing leader with revenues totaling $12.6 billion in 2020. The company's seven industry-leading segments leverage the unique ITW Business Model to drive solid growth with best-in-class margins and returns in markets where highly innovative, customer-focused solutions are required.
ITW has approximately 50,000 dedicated colleagues in operations around the world who thrive in the company's unique, decentralized and entrepreneurial culture. We offer unparalleled access to challenging opportunities in high-growth, diverse industries and markets around the world.
Since 1965, Valron Strength Films , a division of ITW, has specialized in manufacturing high-strength, cross-laminated high-performance plastic films used in hundreds of different applications worldwide. Our films offer unparalleled performance in demanding construction, packaging, print media and other strength and specialty film applications. Valron Strength Films has production facilities in Houston, Texas and Essen, Belgium along with a sales office in Shanghai, China.
Our team members are essential in developing innovative methods of continuous improvement, exceptional customer service and a safe work environment. We believe having a diverse and inclusive team enables us to better serve our customers and contributes to the continued overall success of our organization.
Position Summary:
The Strategic Account Manager - Construction reports directly to the Director of Sales. This position involves meeting or exceeding revenue targets in Valron's waterproofing and construction segment by leveraging a technical solution based sales approach along with strategic planning processes for key accounts. With a strong understanding of the market, competition, and in depth technical knowledge of Valron's largest market segment, you will lead the development of market focused sales and product strategies designed to grow our current 80 customers and develop new customers.
This role will also be key in defining, developing, and delivering Valron's value proposition to the market and our target customers. The strategic account manager is also responsible for gathering, understanding and clearly communicating customer requirements to the organization. As the internal market and customer expert, you will represent the voice of customer in Valron's efforts to develop new productions through customer back innovation. Moreover, they will develop and execute strategies necessary to consistently and predictably deliver above market growth.
This key sales position represents Valron Strength Films in Associations and Trade Organizations in North America; and communicates with Customer Service Representatives, Technical Services & Product Development personnel, as well as other managers in all operations and support departments. He / She will assist in resolving all customer complaints.
Primary Responsibilities:
Meet and Exceed Revenue Goals:
Consistently and predictably deliver revenue growth in line with agreed upon growth target
Partner with our largest customers to secure volume and effectively manage pricing
Understand Valron's value proposition and partner with 80 customers to deliver growth
Leverage account planning processes to identify and manage multiple customer stakeholders, positioning Valron for profitable growth and jointly develop new products
Manage multiple customer stakeholders to position Valron in joint product development projects
Identify and develop new 80 customers
Develop a true trusted advisor relationship with key customers and leverage for growth
Develop clear account growth plans by identifying key contacts, decision makers and influencers
Proactively manage pricing and margin
Market, Customer and Competition Expertise:
Develop market intelligence and expertise in key construction end markets
Monitor, study and report on key market trends and make recommendations for growth
Understand Valeron's addressable market and find growth opportunities
Understand our customers end markets, sales strategies and channels
Identify and recommend growth strategies based on customer and market experience
Enterprise Strategy & 80/20 Objectives:
Develop an understanding of the 80/20 principle and ability for effective execution
Leverage Valeron's 80 products for future growth with targeted customers
Understand when it is appropriate to grow or eliminate lower volume products
Be able to effectively communicate changes in product and market strategy
Bachelor of Science in Engineering, Chemical or Polymers Science focus preferred.
3 - 5 years of progressive technical sales experience with solutions-based selling, focus and key account relationships.
Demonstrated history of delivering above market organic growth through specific customer focused activities led by specific and targeted sales activities.
Technical selling experience and analytical acumen required; experience with construction material manufacturing and selling (ideally in waterproofing).
Strategic thinking with ability to accelerate and influence change preferred.
Experience with working within a defined sales process and account management framework with some CRM management related experience focused on detailed opportunity, forecasting and outlook for sales responsibility.
Proven ability to properly qualify a commercial opportunity and develop commercial strategy based upon internal and external dynamics.
Strong skill set related to communication of value proposition, differentiation and key selling points.
Proven experience in negotiating and closing multi-million dollar projects inclusive of financial due diligence, terms and conditions and purchase contracts within company guidelines.
Demonstrated ability to produce results within a team environment and to gain alignment and develop productive working relationships at all levels of the organization.
Excellent time management, prioritization abilities and project management.
Willing to travel 50% Valeron Strength Films is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
All your information will be kept confidential according to EEO guidelines.
ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
