Purpose of Job
We are seeking a dedicated Mid-Level Program/Project Management I to support the Retail Bank Consumer Lending Group. This position is within Consumer Lending and will be assigned to efforts that support Auto, Unsecured, Boat, RV, Motorcycle, and other consumer loans.
The individual selected for this role facilitates and engages in the planning, execution, and delivery of low to moderately complex non-IT work efforts intended to accomplish business goals and objectives within prescribed timeframes and budgets. Demonstrates a proficient understanding of how activities contribute to the achievement of strategic business goals and operational objectives. Collaborates with key collaborators, vendors and project/program teams to identify mutually beneficial outcomes for contending priorities and negotiate timelines to ensure objectives are met.
For related project experience to be considered outside of a (Program/Project Management OR Change Partner) title, please upload a project list of all program/project management experience. The project list should include: project summary, role, and project timeframe (including percentage of time dedicated to the project, i.e. March2018-May 2019, 50% of time). Failure to provide this documentation may result in disqualification.
USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from one of our offices in San Antonio, TX, Plano, TX or Phoenix, AZ.
Job Requirements
About USAA
USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.
Primary Responsibilities:
Identifies and manages existing and emerging risks that stem from business activities and the job role.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
Follows written risk and compliance policies, standards, and procedures for business activities.
Works closely with cross-functional teams and resources to achieve multiple program and project achievements within established timeframes.
Assists in the planning and coordination activities for low to moderately complex and work efforts through the development of plans intended to accomplish goals and objectives within prescribed timeframes, scope and budgets.
Assists in ensuring consistent visibility for teams by monitoring and reporting business objectives, /work efforts achievements, and key indicators.
Identifies and removes obstacles and impediments to ensure team objectives are met.
Develops and tracks project budgets that may include necessary capital expenditures, operational expenses, and labor funding requirements.
Ensures compliance with company and regulatory policies and procedures.
Assists in the creation of the master work efforts plan from the underlying plans (if applicable).
Supports senior Program / Project Managers in scheduling, prioritization and sequencing for work efforts.
Establishes overall cadence for communication with impacted team members, and provides framework for underlying work efforts(s) communication plans.
Participates in creation and adherence to business case.
Participates in work effort closure activities to determine benefit / business impact realization.
Assists in managing risk by using risk management practices to address execution challenges associated with quality, schedule and cost, in adherence with risk management framework.
Adheres to EPMO processes, procedures, controls, standards, tools and templates (as required).
Adheres to governance rigor required for work effort.
Supports driving the adoption and sustainment of changes within the organization in compliance with USAA's Change Management methodology.
Minimum Qualifications:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (8 years total related experience).
4 years of experience in project or program management, including planning, tracking and delivery.
Knowledge and demonstrated application of project management tools and methodologies.
Possess an understanding of scope definition, process and solution mapping; process structures and components; and standard project planning methodologies.
Understanding of risk management policies and procedures.
Preferred Qualifications:
US military experience through military service or a military spouse/domestic partner.
Financial service experience.
Working experience or knowledge of SAFe Scaled Agile Framework.
Experience leading multiyear, large-scale initiatives, with multiple collaborators and timelines.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Compensation:
USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $72,900 - $131,400*.
Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.
*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.
Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.
Benefits:
At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
To see details on our outstanding benefits, visit USAA Total Rewards. (https://hrportal.ehr.com/usaa/Prospective-Employees)
Relocation assistance is not available for this position.
#FSB
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an existing USAA employee, please use the internal career site in OneSource to apply.
Please do not type your first and last name in all caps.
Find your purpose. Join our mission.
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
