Position Description
Serco-NA has an exciting opportunity for a C5ISR Technical Solution Architect/Director. If you love high profile and challenging DoD and Federal C5ISR life cycle projects, we have a great opportunity for you! You will be leading key corporate pursuits at Serco, Headquarters, Herndon, VA or remote location.
Serco supports the DoD and Federal customers in C5ISR end to end engineering, integration, and lifecycle support from multiple locations including prototyping, development, low rate and full rate production, training, FSR, and CLS support services.
You will be part of a 10 -15 person team that works across Serco-NA to capture key pursuits and deliver outstanding solutions and services to DoD and Federal customers.
You will serve as the technical lead in the solution development supporting Business Development (BD), Capture and Proposal teams across Serco North America. Responsible for identifying, tailoring, and integrating technical capabilities and innovations to address customer needs, hot buttons, pain points, and explicit and derived requirements to help shape acquisitions, competitively position Serco, and contribute to winning proposals.
You will identify technical resource needs to support Pre-B&P and Bid and Proposal (B&P) activities; coordinates with team member technical contributors on solution development, proposal writing, and estimating; and leads and contributes to proposal as author and reviewer.
The role supports capture with customer meetings through extending Serco's capabilities, services, and solutions; participates in development of solutions to complex problems which require a high degree of ingenuity and innovation; and collaborates with business units to craft unique solutions to respond to customer challenges that may also serve precedent for future opportunities and decisions.
May perform duties as Program Manager (PM), interim PM on projects aligned to technical and program management competencies and experience where needed.
Responsibilities include, but are not limited to the following:
- Identifies technical solution requirements during opportunity capture phase in collaboration with BD/Capture Lead
- Provides technical expertise to BD and/or customers early in the capture phase to identify potential solutions and help Serco influence RFP requirements
- Collaborates with other SMEs, matrixed departments and Business Units to develop comprehensive and compelling technical solutions
- Develops technical solutions and proposal responses to meet customer technical, schedule and price requirements that also provide best value
- Maximizes use of repeatable solutions and offerings when applicable for proposals
- Supports the development of BOEs including sizing and supporting rationale, and cost estimates
- Support to capture efforts
- Provides subject matter expertise for technical issues arising during capture
- Develops RFI responses, white papers and briefings in support of capture efforts
- Supports customer meetings during capture shaping activities
- Technical execution support
- Provides technical expertise to the PM during program start-up
- Assists in technical issue resolution as requested by the Program Manager
- Lead development of C5ISR bid and proposal activities (cost, schedule, technical requirements and solutions, assumptions, risks, opportunities, contract transition...) IAW defined scope and objectives, using historical data whenever possible
- Partner with internal technical, management and leader stakeholders to devise innovative technical solutions that fit within customer constraints
- Lead develop tailored Work Breakdown Structures (WBS) IAW company standards and customer requirements
- Lead development of the resource-loaded Integrated Master Schedule (IMS), integrating different functional inputs into a coherent, executable project plan
- Tailor the engineering development process at proposal time in support of the above activities
- Develop complete bid packages and obtain approval from relevant stakeholders
- Develop and present complete program engineering kickoff packages upon contract award
Qualifications
To be successful in this role, the you will have the following:
Active DOD Secret Clearance
Bachelor's degree in Engineering related discipline or equivalent experience
15+ years total related experience
10+ years' experience in DoD and Federal End to End C5ISR technical solution development, and proposal development, resulting in new work wins on opportunities greater than $20M dollars
Full life cycle experience: Front end BD and sales pipeline through the development life cycle and into production and sustainment activities
Experience with program reporting to upper management
Experience building effective relationships with customers and suppliers
Program Management experience managing multi-discipline teams including engineering, manufacturing, supply chain, quality, logistics, and contracts
Self-starter with a sense of urgency
Experience with program Risks and Opportunities
Excellent knowledge of:
DOD and Federal procurement practices
Federal C5ISR market history and current trends
Program management methods and Earned Value Management
Contracts: fixed price, cost plus and time and materials
Excellent understanding of flexible service delivery-models and up-to-date experience with leading technology trends and technologies in the end user solutions space
Excellent skill in time management, meeting facilitation and problem-solving
Excellent skill in the use of MS Office, Visio, Outlook, and Project applications
Excellent ability to clearly communicate ideas verbally and in writing
Excellent ability to create and give capture as well as program management review presentations
Excellent ability to negotiate and apply tact and diplomacy with internal/external customers and foreign personnel
Excellent ability to work independently in building and then leading an integrated product team
Demonstrated ability to complete work successfully; within scope, on time, within budget and delivering a quality product to the customer's satisfaction
Ability to interface with and effectively represent technical solutions to executive-level Serco stakeholders and customers
Self-motivated, detail oriented responsible team player able to work independently with minimal daily direction; effective/efficient written/verbal communication skills
Additional preferred skills and qualifications:
- Preferred 10+ years experience in project management/execution of DoD/Federal C5ISR products and services delivery
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .
If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).
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ID 50025
Recruiting Location : Location US-VA-Herndon
Category Business Development/Proposals
Position Type Full-Time
Security Clearance Other
Clearance Details Ability to obtain and maintain Secret clearance
Telework Yes - May Consider Full Time Teleworking for this position
Campaign LPWBB
