Purpose of Job
ABOUT USAA
USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.
The Program Test Analyst, Mid-Level: Automation is responsible for performing software testing for USAA's programs and/or systems that support product performance and business operations. Plans, creates and performs tests for release cycles. Reports defects during the testing, troubleshooting and analysis cycle that will result in quality testing. Works in collaboration with internal and external partners to deliver timely feedback and ensure quality product and systems' performance. May perform regression testing and/or compliance review testing of processes affected by system enhancements and Program Releases. Ensures all activities are performed in compliance with applicable laws, regulations, policies and procedures.
USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are expected to live a commutable distance from our office in San Antonio, TX.
Job Requirements
Primary Responsibilities:
Identifies and handles existing and emerging risks that stem from business activities and the job role.
Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled.
Follows written risk and compliance policies, standards, and procedures for business activities.
Collaborates with business subject matter experts to ensure maintenance and accuracy of updated business procedures within the project management environment.
Crafts robust test scenarios from a business end-user perspective to ensure updated, innovative and quality systems that are within compliance regulations.
Implements tests and troubleshoots issues to identify the root cause of the resulting problem.
Triages and reports system defects identified in the testing plan to appropriate partners in IT.
Keeps leadership advised of testing status. Provides an objective review of testing activities and results. Makes applicable recommendations to deliver an outstanding product.
Serves in an advisory capacity to internal staff and resolves escalated issues as they arise.
Sets expectations on testing activities and adheres to timelines related to testing.
Serves as a resource to less experienced team members.
Minimum Qualifications:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
4 years of relevant business applications and business support experience, to include software or quality assurance testing experience, within a financial services organization.
Working experience in User Acceptance Testing (UAT) methodologies within agile projects.
Ability to communicate and effectively write testing rules, standards and scripts.
Working knowledge of Software Development Life Cycle (SDLC), and and project system of record applications.
Working knowledge of Banking products and services.
Foundational knowledge of U.S. banking laws and regulations.
Preferred Qualifications:
Working knowledge of Java and/or Kotlin for Android automation
Working knowledge of Swift and/or Objective-C for IOS automation
Postman experience
ReadyAPI - Web service framework and Groovy scripting
Knowledge of RPA or AI based Automation tools such as TESTIM
Working Knowledge of test management tools such as qTest
Jira knowledge
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Compensation:
USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $66,300-$119,500 * .
Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.
*Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.
Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.
Benefits:
At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
To see details on our outstanding benefits, visit USAA Total Rewards. (https://hrportal.ehr.com/usaa/Prospective-Employees)
Relocation assistance is not available for this position.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an existing USAA employee, please use the internal career site in OneSource to apply.
Please do not type your first and last name in all caps.
Find your purpose. Join our mission.
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
