Business Continuity Consultant (Testing)
Charlotte, North Carolina
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
The Business Continuity Consultant role is responsible for consulting on corporate business continuity topics with clients. Key responsibilities include recommending and implementing solutions that protect the bank's assets and participating or leading business continuity initiatives and ongoing process activities (i.e., scenario analysis, plan development, testing, event management, and progress reporting/measurement). Job expectations include providing subject matter consulting support in audit and regulatory matters as needed.
Join the exciting area of Business Continuity and Operational Resilience! Business Resiliency Testing is a core area within the enterprise control function of Global Operational Resiliency. Resiliency Testing builds and delivers an effective control environment to ensure the continuity and preparedness of the firm to withstand disruptions.
The Business Continuity Testing Consultant is responsible for researching, implementing, and supporting the business recovery and resumption testing processes. This includes building and utilizing in-depth knowledge and business requirements to design and implement solutions to refine and mature the program. Partners with regional and domestic teams to lead and support completion of specific projects that ensure consistency with company strategy, commitments, and goals.
This position will develop and maintain sound relationships with Resiliency Testing, Line of Business partners, and facilitate the setup and business recovery and resumption testing. Provide coordination, support, and follow up on all business testing issues identified during integrated recovery exercises. In addition, this role will learn about other areas of Resiliency Testing through cross-training assignments.
Responsibilities:
Conducts current-state risk-based assessments to develop business continuity management strategies and monitors the effectiveness following the implementation of the plan
Evaluates the performance of plans, processes, and programs at assigned organizational level, while assessing progress towards identified objectives
Implements, monitors, and modifies procedures for the effective response to incidents and the continuance of critical business services, based on testing and exercises of plans or actual events
Supports testing of business continuity plans to assess readiness, identify deficiencies, and promote enhancements
Identifies, validates, and escalates gaps in business continuity readiness to senior management and second line partners
Skills:
Active Listening
Adaptability
Attention to Detail
Critical Thinking
Data Collection and Entry
Collaboration
Continuous Improvement
Issue Management
Record Keeping
Written Communications
Business Continuity Management
Data Management
Data and Trend Analysis
Policies, Procedures, and Guidelines Management
Process Simplification
Required Qualifications:
5+ years of experience in Business Continuity Management or Information Technology Testing
Experience in process design, controls, and improvement
Working knowledge workflow-based tools
Data analytics and reporting
Proficient in Microsoft skills (Excel, Word, PowerPoint)
Strong relationship management and presentation skills
Attention to detail
Excellent communication, time management and organization skills
Ability to work independently and with the team, self-motivated
Desired Qualifications:
Degree in Emergency Response/Crisis Management/Business Continuity; Business Continuity Certification (BCI or DRII certification), or equivalent in experience
Experience identifying and developing ways to improve the quality, capability, or efficiency of the testing process
Prior experience managing technology development environments
Strong SharePoint administration, development, build out experience
Building and executing SQL queries
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
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This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
