Distribution Support Representative - Cartersville
Description
Distribution Support Representative (1 opening) - Rome Operating Headquarters
Work Location: 41 Massell Drive, Caretersville, GA 30121
Job Summary
The position provides administrative support to the Rome Distribution Area.
Job Responsibilities include:
Answer phone calls in a professional and responsive manner, accurately assessing the relative urgency and priority of each call and follow through to ensure the customer is appropriately handled
Support Rome SERP activities by assisting with manpower tracking, logistics, and other duties as assigned with potential for overnight travel
One position serves as the eStars (timekeeping) administrator.
Coordinate meetings by scheduling conference rooms, handling catering requests, reserving audiovisual equipment, etc.
Help sort and distribute incoming mail.
Maintain a high level of customer service by coordinating internal and external customer requests
Handle iExpense for the group (expense statements, mileage, procurement card charges)
Ordering office supplies
Maintaining confidential information including archiving of business records
Updating on call information in ARCOS
Manage calendars and meetings for all DRS Managers and Supervisors
Support Region SERP activities by assisting the Storm Center with the creation of Storm Teams in Manpower Tracking and other support duties
Enter all SHIPS information for trouble group
Candidate must be available to work overtime during storm duty - this could include evenings, weekends and/or holidays.
Job Qualifications
Education
High School diploma or equivalent required
College coursework and/or degree are a plus.
Certification as an administrative professional is a plus.
Job Experience
At least 2 years of administrative/secretarial experience supporting multiple managers and staff in a business setting preferred.
Prior data entry and reporting experience.
Previous experience using an online time recording system/software preferred.
Expense reporting knowledge a plus.
Experience working with a diverse group with multiple needs preferred.
Suitable years of experience working within dispatching and systems support is a plus.
Knowledge, Skills & Abilities
Candidate must successfully qualify on the EEI SASS test.
Proficient in the use of Microsoft Office (Word, Excel, PowerPoint, Outlook)
Knowledge of eStars, SHIPS, iExpense, ARCOS, MAXIMO, JETS, CAMP, GRITS desired
Experience with CSS preferred.
NJUNS
GA 811 Locate tracking
Effective communication skills
Excellent customer service skills
Organizational skills-maintaining calendars, scheduling/coordinating meetings
Ability to prioritize tasks
Ability to solve problems in a timely manner
Team player by assisting in other areas when necessary
Ability to adapt to a changing environment
Flexible, multi task oriented, ability to meet deadlines, work with minimum supervision
Knowledge of Company operations, policies and procedures
#LI
Disclaimer:
This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.
Southern Company (NYSE: SO ) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries . The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications . Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com .
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Field: Administrative & Clerical
Job Type: Standard
Primary Location: Georgia-North Georgia-Cartersville
Operating Company: Georgia Power Company
Job Type: Standard
Travel (Up to...): No
Union Covered: No
Work Location(s):
Cartersville Local Office - 10 Massell Drive (10CARTERSVILLE)
10 Massell Drive
Cartersville, 30121
Req ID: GPC2008703
