What We're Looking For
NOTE This is an on call position that will have a weekly cap of 19 hours per week. Employees in this position will receive most of their assignments in advance via a weekly schedule, however, flexibility to cover shifts as needed is desired. The traffic management center is staffed 24/7 so a variety of shifts are available. If you are looking for a flexible part-time opportunity we would love to talk with you!
The Traffic Management Center Operator I is an entry level position that works as a part of a highly collaborative operations team to ensure safe and efficient traffic movement by monitoring roadways and responding to planned/unplanned traffic incidents, congestion, and travel time imbalances. Monitoring and response is performed from an operations center using 2,500+ field devices such as CCTV cameras, traffic detection systems, dynamic message signs, traffic signal controllers, and others.
The goal of the Traffic Management Center is to support safe highway travel in the Southwest Florida area by providing comprehensive advance motorist warning of incidents which affect travel through the region.
Primary Focus Will Include:
Monitoring roadways using a network of intelligent transportation system field devices such as CCTV cameras, traffic detectors, and others.
Verifying incidents using field devices and coordinating response amongst several agencies including the Florida Highway Patrol, Road Ranger Service Patrol, and FDOT Asset Maintenance Contractors.
Operating or ensuring the operation of advance motorist warning systems to mitigate the effects of incidents/congestion and prevent secondary crashes.
Writing basic reports and creating/filling spreadsheets for data collection purposes.
Preferred Qualifications and Skills:
Flexibility in scheduling with availability for nights, weekends, holidays, and occasional short-notice situations.
Some post high school training
Experience operating computers, working in fast paced / quickly changing work environment
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What You'll Need
Essential Responsibilities:
Entry level operator position performing functions under close supervision and to established procedures.Performs all basic level duties and will defer more complex issues to a supervisor or more senior operators.
Operates various computer-based traffic management systems to manage traffic and incidents on roadways and improve traffic conditions.
Monitors roadways via CCTV surveillance cameras and detection systems.
Monitors all ITS devices and computer equipment associated with the system.
Maintains advanced knowledge on the operation of all traffic equipment, computers and software associated with the traffic systems.
Utilizes traffic equipment for incident management and the improvement of travel time, safety, and quality of life of the traveling motorists and toll customers.
Continually checks the accuracy and validity of the messages displayed on all systems.
Aware of all alert messages broadcasted on a particular system.
Enters incident information into computer systems using traffic software.
Becomes familiar with the roadways and understands the purpose and location of each traffic device (i.e. detector stations, CCTV, and 511).
Alerts operator staff to new and existing memos.
Uses SOG to detect, dispatch, monitor, and document roadway incidents.
Confers with traffic partners (highway patrol, Road Rangers, Local Law Enforcement, Fire Rescue, etc.) as well as adjacent Traffic Management Centers or other DOT Districts to coordinate resources for incidents that may affect regional travel.
Dispatches Road Rangers and assists Road Rangers with other tasks, such as phone calls, etc.
Performs other duties as assigned.
Minimum Qualifications:
Additional Information
Click here for benefits information: HNTB Total Rewards
Click here to learn more about EOE including disability and vet
Visa sponsorship is not available for this position.
#DG #Traffic
Locations:
Fort Myers, FL
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NOTICE TO THIRD-PARTY AGENCIES:
HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees.
Job Type: Regular
Full/Part Time: Part time
Job Category: Technical Group
ReqID: R-09239
