Staff Accounting Assistant I
Description
Position Description - Staff Accounting Assistant
Southern Company is a leading producer of clean, safe, reliable and affordable energy, and we approach each day as a vital step in building the future of energy. At Southern Company we are always looking ahead, and our innovations in the industry-from new nuclear to deployment of electric transportation and renewables -help brighten the lives and businesses of millions of customers nationwide.
The primary role of the Staff Accounting Assistant is to ensure the accurate and timely posting of customer payments and deposit of funds for Georgia Power's mailed-in payments, and for multi-account customers served by Alabama, Georgia, and Southern Company's Summary Billing process. The successful candidate will work with a team of staff accounting assistants to sort, scan and process check and electronic payments, provide support to customer and operating company personnel on payment related research and issue resolution. The role will provide an array of support functions ranging from equipment operation to data entry to research and customer interaction.
This is a fast-paced, high-volume environment that respects and acknowledges individual effort. If you are committed to creating positive employee and customer interactions, please submit your resume for consideration.
Job R esponsibilities:
Processing incoming payment transactions to accurately post to customers' accounts
Ensure balancing of deposits with daily posting files
Perform research to ensure timely resolution of payment issues
Monitor and complete exception items
Work with customers and operating company personnel to recommend/provide the best payment channel solution to meet the customer's needs
Experience and Education:
High School diploma or GED required (additional educational experience is a plus)
Experience in a payment acceptance/processing environment (experience with OPEX equipment and Mavro, BankTec, Wausau, or other payment processing software is a plus)
10-key and Data Entry experience
Possess exceptional verbal and written communication skills
Strong interpersonal skills
Strong decision-making skills
Ability to develop and maintain relationships at all levels, both internally and externally
Demonstrated ability to be a quick learner and thrive in a fast-paced and often changing environment
Ability to prioritize and flexibly alter daily work schedule to meet changing work volumes
Take personal responsibility for learning and supporting business objectives
Demonstrated problem solving skills
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. #LI
Job Field: Accounting & Auditing
Job Type: Standard
Primary Location: Georgia-Metro Atlanta-Atlanta
Operating Company: Southern Company Services
Job Type: Standard
Travel (Up to...): Yes, 25 % of the Time
Union Covered: No
Work Location(s):
Georgia Power Headquarters - 241 Ralph McGill Blvd. NE (241ATLANTA)
241 Ralph McGill Blvd. NE
Atlanta, 30308
Req ID: SCS2010487
