Summary You are responsible for the completeness and accuracy of your application package. We encourage you to read the entire announcement before starting the application process. Qualifications and requirements must be met by the announcement closing date. This recruitment is subject to restrictions of the DoD referral system for displaced employees and category rating procedures. Additional positions may be filled from this announcement up to 90 days after it closes. Responsibilities Serves as a Business Information Specialist in a commissary store at a Defense Commissary Agency (DeCA) HQ facility. The primary purpose of this position is to serve as a marketing specialist providing authoritative technical advice to the Agency's managers on controversial, complex, and difficult matters involving the Shopper Insights Program as expressed through social media. Position responsibilities include: Develops and distributes social media marketing messages that promulgate the Commissary Brand and support the Agency's business initiatives. Administers a wide variety of marketing and communications-related functions in support of the DeCA YAL Program, including evaluating and promoting the customer comment program. Develops plans and procedures for program implementation. Ensures that incoming customer comments are coded into databases and reviews the data received and fully coordinates responses to customers. Requirements Conditions of Employment Qualifications See the OPM Qualification Standards for more information. This position is covered under Administrative and Management Positions. Applicants must possess at least one year of specialized experience at the GS-07 grade level (or equivalent) by the closing date of this announcement to qualify at the GS-09. This experience may have been gained in the private or military sector. At the GS-09 applicants can also qualify on the basis of possessing a Master's of equivalent degree OR 2 full years of progressively higher graduate education leading to such a degree. Experience refers to paid and unpaid experience, including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Examples of qualifying specialized experience: Collects, reviews, evaluates, and interprets data. Present findings and recommendations via briefs, staff reports and memorandum. Communicates effectively through a wide range of social media venues on strategic business objectives. Conducts projects, surveys and studies and develops appropriate recommendations to Agency leadership. Education Education used to qualify for this position must be from an accredited school or educational institution recognized by the U.S. Department of Education and a copy of your transcript is required as part of your application package. For the application process, unofficial transcripts are acceptable if they contain the applicant's name, the name of the school, the date and degree that was awarded, and the list of classes and credits earned. Failure to provide transcripts will result in you being rated ineligible for this position. If selected, you must provide an official transcript before we set your entrance on duty date. Foreign Education. If using education completed in foreign colleges or universities to meet the qualification requirements, you must show a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or show that a U.S. accredited college or university has given full credit for the foreign courses. Additional Information We encourage you to review the Safer Federal Workplace information regarding COVID-19. To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a Federal job announcement includes the requirement that applicants must be fully vaccinated against COVID-19 pursuant to E.O. 14043, that requirement does not currently apply. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine. Applicants with a Permanent Resident Card (aka Green Card) are authorized to live and work in the U.S. but are not eligible for employment in positions requiring U.S. citizenship. This position requires U.S. citizenship. The minimum age requirement is generally 18 years of age. Employing those under 18 may be possible under certain circumstances. If under 18 years of age, ensure you provide documentation showing how you are eligible. Subject to occasional overtime. Position is Exempt from Fair Labor Standards Act (FLSA). Position is not covered by a bargaining unit. Position is not obligated. Financial Difficulty does not automatically remove you from consideration for a position. Position does not meet the DoD criteria for re-employing former Federal employees who retired under either the Civil Service Retirement System (CSRS) or the Federal Employees Retirement System (FERS). Deliberate attempts to falsify your application information, such as copying portions of this job announcement into your resume, may result in you being removed from consideration for this position. PCS is authorized. Most civilian PCS entitlements are now taxable. The Relocation Income Tax Allowance (RITA) reimburses eligible employees for additional Federal, State, and local income taxes incurred as a result of receiving taxable travel income. More information is available at Civilian Relocation/PCS Tax Changes. The position involves access to or control over personal, private, sensitive but unclassified, controlled unclassified or proprietary information. The work of the position requires access to DeCA' s business systems and is designated as IT Level II. The incumbent interacts with Agency representatives of all levels and commissary customers in various mediums. Travel by military and commercial transportation including air or land may be necessary in the performance of the officially assigned duties. Must be able to obtain and maintain security clearance eligibility based on appropriate background investigation.
