Network/VTC/IT Support Specialist with TS/SCI
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Local
As a member of the CACI-Wexford group Special Operations and Asymmetric Solutions Group (SOAS) we are renowned for bringing the expertise of our motivated, innovative professionals to address customers' most difficult challenges and requirements. Using our cutting-edge practices, tools, and technologies, CACI's SOAS offers a range of solutions to address customer needs. At CACI-Wexford you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers.
In support of the Joint Navigation Warfare Center (JNWC) contract, you will be a part of our team's efforts to empower the Department of Defense's navigation warfare (NAVWAR) mission ensuring positioning, navigation and timing superiority. Our mission is to provide combatant commanders and joint force commanders with subject matter expertise on planning and conducting NAVWAR by providing knowledge of friendly and enemy NAVWAR Order of Battle and PNT-related successes and threats.
About the Role:
Provides technical support for end user devices hardware (laptops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), network infrastructure (routers, switches, etc.), Voice over Internet Protocol (VoIP), audiovisual display systems, duress alarms, analog and wireless technologies
Schedules and coordinates customer desk-side support for the installation of new software or to performance hardware or software break/fix activities
Sets-up and configures new end user equipment including laptops, mobiles devices, printers, copiers, VTC units, VoIP phones and other peripherals
Investigates and resolves all connectivity issues related to end-user, site infrastructure and IT equipment -Actively participates in construction project planning, providing detailed requirements for facility IT specifications
Responsible for the on-site coordination of break/fix installations with hardware maintenance providers, providing after hours support when required
Executes and maintains IT infrastructure inventory information, completing regularly scheduled inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information
Recommends customer service and IT process support enhancements by researching and recommending new technologies and processes
You'll Bring These Qualifications:
5/7 Yrs Relevant experience and a TS/SCI level active clearance
BA/BS technical degree & Information Assurance Level Technician experience in a large gov consulting environment
Must have one of the following; IAT Level I Certifications: CompTIA A+/CompTIA Network+/EC-Council CND (8570 cert)
What We Can Offer You:
We've been named a Best Place to Work by the Washington Post.
Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We offer competitive benefits and learning and development opportunities.
We are mission-oriented and ever vigilant in aligning our solutions with the nation's highest priorities.
For over 60 years, the principles of CACI's unique, character-based culture have been the driving force behind our success.
Company Overview:
CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits)
The proposed salary range for this position is:
$44,700 - $91,700
