Company Detail

Job Description

If you are excited and passionate about helping us solve water, we want to hear from you!

This is an exciting opportunity to join Xylem's AWS business and its efforts to provide products and systems for the efficient movement and use of water in homes, commercial buildings, industry, agriculture and irrigation. Xylem employees share a passion for meeting the world's needs by offering the best water solutions to our customers. Xylem seeks employees with the ingenuity, skill and passion to help solve the world's water challenges. Specifically, we are seeking a Quality Assurance Manager to join our team in Auburn NY.

The Role: Xylem seeks to hire a QA Manager who oversees and manages the daily execution of Quality Management System for the plant with primary focus on Internal and Customer Quality. Leads, participates in and manages quality engineers in daily duties and continuous improvement projects. Acts as the ISO representative and manages the compliance of the specified plant to standards.

• Lead the internal quality department for annual review purposes. Assess the department in terms of skills and identify training needs. Develop a set of common expectations for the Quality Engineers (QEs).

• Lead the internal quality department in disciplined data driven plant floor improvement.

• Be a visible presence on the plant floor. Review processes and make recommendations to your team for improvement. Lead the corrective action process for both warranty and manufacturing related issues

• Oversee product-defect data collection and assist in directing corrective actions of top product-defect and warranty items. Personally track weekly progress. Coordinate MRB process & actively resolve key customer issues.

• Conduct weekly update sessions with QEs to review current activities and ensure that progress is being made on open projects, corrective actions, etc. Track progress against established goals/metrics and associated plans.

• Track Quality System audits. Work with business unit leaders to close gaps identified in system audits. Actively lead the pursuit of an ISO compliant system. Set expectations for QEs to participate in the NPD process. Kick-start this process through active leadership during initial efforts. (i.e. participate yourself)

• Prepare monthly reports that outline improvement activities for the month as well as current customer PPM levels and any returns for the month. Summarize corrective actions related to these returns. Summarize warranty status and any actions on warranty items. Suggest improvements to the QMS

Qualifications: Education, Experience, Skills, Abilities, License/Certification:

• Bachelor's Degree in applied science, or engineering field. Master's degree preferred. Advanced certification a plus.

• Five (5) years prior experience in Quality Assurance for consumer product manufacturer

• Experience in quality management systems. Experience in quality system audits

• Strong proficiency of Microsoft Windows, Word, Excel and Power Point

• Demonstrated experience working with manufacturers, suppliers and distributors

• Demonstrated exceptional written and oral communication skills

• Proven track record in setting and managing business targets and achieving objectives.

• Successful experience working in challenging business environment where skills/abilities were stretched.

• Demonstrated success in managing inter-functional challenges

• Ability to read and interpret mechanical and electrical drawings.

• Ability to lead a team in the creation of basic manufacturing quality documentation:

• Control plans - FMEA - Audits - Work instructions - OMS Procedures

• Ability to lead a team in the implementation and maintenance of a layered audit program.

• Ability to forge cross functional ties and partnerships. Ability to manage time effectively.

• Ability to manage and coach a team of QEs in shop floor quality management

SALARY:

The estimated salary range for this position is $100,000 to $130,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

Physical Demands:

Physical requirements include: good vision and hearing; ability to stand and walk, lift and carry up to 45 pounds occasionally and/or 10 pounds occasionally; stoop, crouch, kneel reach for and handle items, pick, pinch or otherwise work with the fingers and use the fingertips to perceive attributes of objects such as size, shape and surface finish.

Work Environment:

Work is performed in a typical manufacturing plant environment under the following conditions: noise, fumes, dust, and high voltage electric current. Some duties are performed outdoors and may involve exposure to inclement weather conditions.

EOE including disability and veteran

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Global Process Lead, Record to Report!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Global Process Lead, Record to Report is accountable for developing deep subject matter expertise within the R2R Finance landscape, enabling the delivery of strategic, transformative change and standardization. Reporting into the Global Process Owner, R2R; the GPL will act as a functional lead for specific processes and / or tools; collaborate, communicate, and champion change; and take care to effectively evaluate all global business requirements to deliver well documented and controlled processes that meet the growing business needs of the Xylem organization. The GPL will play a key role as a trusted advisor and partner to the business, advocating for best practices, recommending global standardization, gaining stakeholder buy-in and implementing first-class solutions. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Provide in-depth expertise across the global finance landscape, driving optimized process solutions, technology implementations, and other transformational efforts.

• Act as the -go to- person for questions and problems within assigned area of expertise.

• Build and deliver on-going communication to internal business partners and Xylem businesses; maintaining positive relationships and raising awareness and adoption of ongoing process changes.

• Create well-constructed plans, clearly defined scope, and roadmaps for strategic change within area of assigned responsibility for R2R, ensuring full alignment with the overall GPO vision and strategy.

• Advocate for designated R2R process needs as the functional lead within assigned cross-functional projects and initiatives.

• Evaluate the end-to-end impact of process changes and build out proper change management plans.

• Perform R2R process design; driving alignment, necessary approvals, and buy-in across regional, functional, and global leaders.

• Execute deep dives and analysis of R2R processes and transactional activity in order to diagnose inefficiencies and recommend optimized solutions.

• Test and provide feedback on process changes.

• Develop and verify process documentation, test cases, training materials, policies, and standards.

• Define procedures, process measures & KPIs.

• Ensure alignment with recommendations from Audit and Compliance leadership.

QUALIFICATIONS :

• Bachelor's Degree in Accounting, Finance or a related discipline; MBA preferred

• 7+ years' experience working within a global, financial shared services organization; preferably within the Record to Report process domain

• Previous experience working with multiple ERP systems and / or implementing ERP solutions

• Experience with finance transformation, assessing the current state and building out future state roadmaps for R2R

• Proven expertise leading / influencing without direct authority across functions

• Skilled communicator - approachable, able to show others the -how- and -why-

• Capable of independently leading with minimal guidance while operating as a team player, strong collaborator, and motivator for driving change

• Deep process and systems mindset

• High business acumen and understanding of financial controls

• Problem solver

• Detail oriented and organized

• Ability to prioritize and adapt to change

The estimated salary range at this professional level is $110,000 to $150,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, Wellness programs, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

#LI-Remote

Job Detail

• Company:
  Xylem

Job Description

If you are excited and passionate about helping us solve water, we want to hear from you!

This is an exciting opportunity to join Xylem's AWS business and its efforts to provide products and systems for the efficient movement and use of water in homes, commercial buildings, industry, agriculture and irrigation. Xylem employees share a passion for meeting the world's needs by offering the best water solutions to our customers. Xylem seeks employees with the ingenuity, skill and passion to help solve the world's water challenges. Specifically, we are seeking a Quality Assurance Manager to join our team in Auburn NY.

The Role: Xylem seeks to hire a QA Manager who oversees and manages the daily execution of Quality Management System for the plant with primary focus on Internal and Customer Quality. Leads, participates in and manages quality engineers in daily duties and continuous improvement projects. Acts as the ISO representative and manages the compliance of the specified plant to standards.

• Lead the internal quality department for annual review purposes. Assess the department in terms of skills and identify training needs. Develop a set of common expectations for the Quality Engineers (QEs).

• Lead the internal quality department in disciplined data driven plant floor improvement.

• Be a visible presence on the plant floor. Review processes and make recommendations to your team for improvement. Lead the corrective action process for both warranty and manufacturing related issues

• Oversee product-defect data collection and assist in directing corrective actions of top product-defect and warranty items. Personally track weekly progress. Coordinate MRB process & actively resolve key customer issues.

• Conduct weekly update sessions with QEs to review current activities and ensure that progress is being made on open projects, corrective actions, etc. Track progress against established goals/metrics and associated plans.

• Track Quality System audits. Work with business unit leaders to close gaps identified in system audits. Actively lead the pursuit of an ISO compliant system. Set expectations for QEs to participate in the NPD process. Kick-start this process through active leadership during initial efforts. (i.e. participate yourself)

• Prepare monthly reports that outline improvement activities for the month as well as current customer PPM levels and any returns for the month. Summarize corrective actions related to these returns. Summarize warranty status and any actions on warranty items. Suggest improvements to the QMS

Qualifications: Education, Experience, Skills, Abilities, License/Certification:

• Bachelor's Degree in applied science, or engineering field. Master's degree preferred. Advanced certification a plus.

• Five (5) years prior experience in Quality Assurance for consumer product manufacturer

• Experience in quality management systems. Experience in quality system audits

• Strong proficiency of Microsoft Windows, Word, Excel and Power Point

• Demonstrated experience working with manufacturers, suppliers and distributors

• Demonstrated exceptional written and oral communication skills

• Proven track record in setting and managing business targets and achieving objectives.

• Successful experience working in challenging business environment where skills/abilities were stretched.

• Demonstrated success in managing inter-functional challenges

• Ability to read and interpret mechanical and electrical drawings.

• Ability to lead a team in the creation of basic manufacturing quality documentation:

• Control plans - FMEA - Audits - Work instructions - OMS Procedures

• Ability to lead a team in the implementation and maintenance of a layered audit program.

• Ability to forge cross functional ties and partnerships. Ability to manage time effectively.

• Ability to manage and coach a team of QEs in shop floor quality management

SALARY:

The estimated salary range for this position is $100,000 to $130,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

Physical Demands:

Physical requirements include: good vision and hearing; ability to stand and walk, lift and carry up to 45 pounds occasionally and/or 10 pounds occasionally; stoop, crouch, kneel reach for and handle items, pick, pinch or otherwise work with the fingers and use the fingertips to perceive attributes of objects such as size, shape and surface finish.

Work Environment:

Work is performed in a typical manufacturing plant environment under the following conditions: noise, fumes, dust, and high voltage electric current. Some duties are performed outdoors and may involve exposure to inclement weather conditions.

EOE including disability and veteran

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Manager, Technical Accounting!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Manager-Technical Accounting Provide U.S. GAAP accounting guidance for Xylem globally, as well as review of accounting for revenue recognition, various management estimates and other complex areas. Responsible for global oversight of Xylem's defined benefit and contribution plans including coordination with third party actuaries. This role will also be responsible for execution of internal controls and Sarbanes-Oxley compliance. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Build relationships with global finance teams, serve as technical accounting liaison and provide ad hoc guidance on complex US GAAP matters

• Monitor and analyze new accounting standards for impact to Xylem, including development and implementation of new policies and procedures as well as updating existing policies

• Drive standardization and optimization of processes across Xylem through critical assessment to implement best practices

• Review and advise the global finance team on technical accounting matters, including equity method investments, software capitalization and ASC 606 revenue recognition

• Responsible for global accounting oversight of Xylem's defined benefit and contribution plans

• Coordination with third party actuaries and internal contacts for annual pension plan valuation process

• Ownership over preparation of plan financial statements and external audit management for defined benefit and contribution plans, ultimately filing with regulatory authorities, including 11-K

• Direct and assist with accounting process for monthly benefits activities, including account reconciliation and consolidated reporting

• Assess accounting and reporting for management estimates, including litigation, self-funded insurance, and other areas of judgment

• Assist in the integration of newly acquired businesses, including preparation of opening balance sheets, valuation documentation and other support

• Prepare Xylem's annual impairment tests of indefinite lived intangible assets with third party valuation specialists

• Prepare footnote disclosures in Xylem's Form 10-K and Form 10-Q

• Collaborate with cross-functional teams, such as FP&A, legal, treasury, and operations, to ensure accurate financial reporting and compliance

• Participate in cross-departmental projects, providing accounting expertise and insights

• Interface with internal and external audit for areas of responsibility

• Perform special projects and analyses as assigned by the Senior Director of Technical Accounting and Reporting and Controller, Corporate

QUALIFICATIONS :

• Bachelor's Degree in accounting or business related field. CPA required.

• Minimum of 3-5 years' experience in Public Accounting.

• Computer skills necessary, preferably Microsoft Office (Excel, Word & PowerPoint). Knowledge of Oracle, OneStream and Workiva a plus.

• Excellent communication and interpersonal skills.

• Ability to collaborate effectively with cross-functional teams.

• Strong organizational and project management abilities.

SALARY :

The estimated salary range at this professional level is $120,000 to $160,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, Wellness programs, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

#LI-Hybrid

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Manager, Technical Accounting!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Manager-Technical Accounting Provide U.S. GAAP accounting guidance for Xylem globally, as well as review of accounting for revenue recognition, various management estimates and other complex areas. Responsible for global oversight of Xylem's defined benefit and contribution plans including coordination with third party actuaries. This role will also be responsible for execution of internal controls and Sarbanes-Oxley compliance. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Build relationships with global finance teams, serve as technical accounting liaison and provide ad hoc guidance on complex US GAAP matters

• Monitor and analyze new accounting standards for impact to Xylem, including development and implementation of new policies and procedures as well as updating existing policies

• Drive standardization and optimization of processes across Xylem through critical assessment to implement best practices

• Review and advise the global finance team on technical accounting matters, including equity method investments, software capitalization and ASC 606 revenue recognition

• Responsible for global accounting oversight of Xylem's defined benefit and contribution plans

• Coordination with third party actuaries and internal contacts for annual pension plan valuation process

• Ownership over preparation of plan financial statements and external audit management for defined benefit and contribution plans, ultimately filing with regulatory authorities, including 11-K

• Direct and assist with accounting process for monthly benefits activities, including account reconciliation and consolidated reporting

• Assess accounting and reporting for management estimates, including litigation, self-funded insurance, and other areas of judgment

• Assist in the integration of newly acquired businesses, including preparation of opening balance sheets, valuation documentation and other support

• Prepare Xylem's annual impairment tests of indefinite lived intangible assets with third party valuation specialists

• Prepare footnote disclosures in Xylem's Form 10-K and Form 10-Q

• Collaborate with cross-functional teams, such as FP&A, legal, treasury, and operations, to ensure accurate financial reporting and compliance

• Participate in cross-departmental projects, providing accounting expertise and insights

• Interface with internal and external audit for areas of responsibility

• Perform special projects and analyses as assigned by the Senior Director of Technical Accounting and Reporting and Controller, Corporate

QUALIFICATIONS :

• Bachelor's Degree in accounting or business related field. CPA required.

• Minimum of 3-5 years' experience in Public Accounting.

• Computer skills necessary, preferably Microsoft Office (Excel, Word & PowerPoint). Knowledge of Oracle, OneStream and Workiva a plus.

• Excellent communication and interpersonal skills.

• Ability to collaborate effectively with cross-functional teams.

• Strong organizational and project management abilities.

SALARY :

The estimated salary range at this professional level is $120,000 to $160,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, Wellness programs, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

#LI-Hybrid

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Manager, Technical Accounting!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Manager-Technical Accounting Provide U.S. GAAP accounting guidance for Xylem globally, as well as review of accounting for revenue recognition, various management estimates and other complex areas. Responsible for global oversight of Xylem's defined benefit and contribution plans including coordination with third party actuaries. This role will also be responsible for execution of internal controls and Sarbanes-Oxley compliance. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Build relationships with global finance teams, serve as technical accounting liaison and provide ad hoc guidance on complex US GAAP matters

• Monitor and analyze new accounting standards for impact to Xylem, including development and implementation of new policies and procedures as well as updating existing policies

• Drive standardization and optimization of processes across Xylem through critical assessment to implement best practices

• Review and advise the global finance team on technical accounting matters, including equity method investments, software capitalization and ASC 606 revenue recognition

• Responsible for global accounting oversight of Xylem's defined benefit and contribution plans

• Coordination with third party actuaries and internal contacts for annual pension plan valuation process

• Ownership over preparation of plan financial statements and external audit management for defined benefit and contribution plans, ultimately filing with regulatory authorities, including 11-K

• Direct and assist with accounting process for monthly benefits activities, including account reconciliation and consolidated reporting

• Assess accounting and reporting for management estimates, including litigation, self-funded insurance, and other areas of judgment

• Assist in the integration of newly acquired businesses, including preparation of opening balance sheets, valuation documentation and other support

• Prepare Xylem's annual impairment tests of indefinite lived intangible assets with third party valuation specialists

• Prepare footnote disclosures in Xylem's Form 10-K and Form 10-Q

• Collaborate with cross-functional teams, such as FP&A, legal, treasury, and operations, to ensure accurate financial reporting and compliance

• Participate in cross-departmental projects, providing accounting expertise and insights

• Interface with internal and external audit for areas of responsibility

• Perform special projects and analyses as assigned by the Senior Director of Technical Accounting and Reporting and Controller, Corporate

QUALIFICATIONS :

• Bachelor's Degree in accounting or business related field. CPA required.

• Minimum of 3-5 years' experience in Public Accounting.

• Computer skills necessary, preferably Microsoft Office (Excel, Word & PowerPoint). Knowledge of Oracle, OneStream and Workiva a plus.

• Excellent communication and interpersonal skills.

• Ability to collaborate effectively with cross-functional teams.

• Strong organizational and project management abilities.

SALARY :

The estimated salary range at this professional level is $120,000 to $160,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, Wellness programs, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

#LI-Hybrid

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Manager, Technical Accounting!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Manager-Technical Accounting Provide U.S. GAAP accounting guidance for Xylem globally, as well as review of accounting for revenue recognition, various management estimates and other complex areas. Responsible for global oversight of Xylem's defined benefit and contribution plans including coordination with third party actuaries. This role will also be responsible for execution of internal controls and Sarbanes-Oxley compliance. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Build relationships with global finance teams, serve as technical accounting liaison and provide ad hoc guidance on complex US GAAP matters

• Monitor and analyze new accounting standards for impact to Xylem, including development and implementation of new policies and procedures as well as updating existing policies

• Drive standardization and optimization of processes across Xylem through critical assessment to implement best practices

• Review and advise the global finance team on technical accounting matters, including equity method investments, software capitalization and ASC 606 revenue recognition

• Responsible for global accounting oversight of Xylem's defined benefit and contribution plans

• Coordination with third party actuaries and internal contacts for annual pension plan valuation process

• Ownership over preparation of plan financial statements and external audit management for defined benefit and contribution plans, ultimately filing with regulatory authorities, including 11-K

• Direct and assist with accounting process for monthly benefits activities, including account reconciliation and consolidated reporting

• Assess accounting and reporting for management estimates, including litigation, self-funded insurance, and other areas of judgment

• Assist in the integration of newly acquired businesses, including preparation of opening balance sheets, valuation documentation and other support

• Prepare Xylem's annual impairment tests of indefinite lived intangible assets with third party valuation specialists

• Prepare footnote disclosures in Xylem's Form 10-K and Form 10-Q

• Collaborate with cross-functional teams, such as FP&A, legal, treasury, and operations, to ensure accurate financial reporting and compliance

• Participate in cross-departmental projects, providing accounting expertise and insights

• Interface with internal and external audit for areas of responsibility

• Perform special projects and analyses as assigned by the Senior Director of Technical Accounting and Reporting and Controller, Corporate

QUALIFICATIONS :

• Bachelor's Degree in accounting or business related field. CPA required.

• Minimum of 3-5 years' experience in Public Accounting.

• Computer skills necessary, preferably Microsoft Office (Excel, Word & PowerPoint). Knowledge of Oracle, OneStream and Workiva a plus.

• Excellent communication and interpersonal skills.

• Ability to collaborate effectively with cross-functional teams.

• Strong organizational and project management abilities.

SALARY :

The estimated salary range at this professional level is $120,000 to $160,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, Wellness programs, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

#LI-Hybrid

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Manager, Technical Accounting!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Manager-Technical Accounting Provide U.S. GAAP accounting guidance for Xylem globally, as well as review of accounting for revenue recognition, various management estimates and other complex areas. Responsible for global oversight of Xylem's defined benefit and contribution plans including coordination with third party actuaries. This role will also be responsible for execution of internal controls and Sarbanes-Oxley compliance. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Build relationships with global finance teams, serve as technical accounting liaison and provide ad hoc guidance on complex US GAAP matters

• Monitor and analyze new accounting standards for impact to Xylem, including development and implementation of new policies and procedures as well as updating existing policies

• Drive standardization and optimization of processes across Xylem through critical assessment to implement best practices

• Review and advise the global finance team on technical accounting matters, including equity method investments, software capitalization and ASC 606 revenue recognition

• Responsible for global accounting oversight of Xylem's defined benefit and contribution plans

• Coordination with third party actuaries and internal contacts for annual pension plan valuation process

• Ownership over preparation of plan financial statements and external audit management for defined benefit and contribution plans, ultimately filing with regulatory authorities, including 11-K

• Direct and assist with accounting process for monthly benefits activities, including account reconciliation and consolidated reporting

• Assess accounting and reporting for management estimates, including litigation, self-funded insurance, and other areas of judgment

• Assist in the integration of newly acquired businesses, including preparation of opening balance sheets, valuation documentation and other support

• Prepare Xylem's annual impairment tests of indefinite lived intangible assets with third party valuation specialists

• Prepare footnote disclosures in Xylem's Form 10-K and Form 10-Q

• Collaborate with cross-functional teams, such as FP&A, legal, treasury, and operations, to ensure accurate financial reporting and compliance

• Participate in cross-departmental projects, providing accounting expertise and insights

• Interface with internal and external audit for areas of responsibility

• Perform special projects and analyses as assigned by the Senior Director of Technical Accounting and Reporting and Controller, Corporate

QUALIFICATIONS :

• Bachelor's Degree in accounting or business related field. CPA required.

• Minimum of 3-5 years' experience in Public Accounting.

• Computer skills necessary, preferably Microsoft Office (Excel, Word & PowerPoint). Knowledge of Oracle, OneStream and Workiva a plus.

• Excellent communication and interpersonal skills.

• Ability to collaborate effectively with cross-functional teams.

• Strong organizational and project management abilities.

SALARY :

The estimated salary range at this professional level is $120,000 to $160,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, Wellness programs, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

#LI-Hybrid

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Manager, Technical Accounting!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Manager-Technical Accounting Provide U.S. GAAP accounting guidance for Xylem globally, as well as review of accounting for revenue recognition, various management estimates and other complex areas. Responsible for global oversight of Xylem's defined benefit and contribution plans including coordination with third party actuaries. This role will also be responsible for execution of internal controls and Sarbanes-Oxley compliance. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Build relationships with global finance teams, serve as technical accounting liaison and provide ad hoc guidance on complex US GAAP matters

• Monitor and analyze new accounting standards for impact to Xylem, including development and implementation of new policies and procedures as well as updating existing policies

• Drive standardization and optimization of processes across Xylem through critical assessment to implement best practices

• Review and advise the global finance team on technical accounting matters, including equity method investments, software capitalization and ASC 606 revenue recognition

• Responsible for global accounting oversight of Xylem's defined benefit and contribution plans

• Coordination with third party actuaries and internal contacts for annual pension plan valuation process

• Ownership over preparation of plan financial statements and external audit management for defined benefit and contribution plans, ultimately filing with regulatory authorities, including 11-K

• Direct and assist with accounting process for monthly benefits activities, including account reconciliation and consolidated reporting

• Assess accounting and reporting for management estimates, including litigation, self-funded insurance, and other areas of judgment

• Assist in the integration of newly acquired businesses, including preparation of opening balance sheets, valuation documentation and other support

• Prepare Xylem's annual impairment tests of indefinite lived intangible assets with third party valuation specialists

• Prepare footnote disclosures in Xylem's Form 10-K and Form 10-Q

• Collaborate with cross-functional teams, such as FP&A, legal, treasury, and operations, to ensure accurate financial reporting and compliance

• Participate in cross-departmental projects, providing accounting expertise and insights

• Interface with internal and external audit for areas of responsibility

• Perform special projects and analyses as assigned by the Senior Director of Technical Accounting and Reporting and Controller, Corporate

QUALIFICATIONS :

• Bachelor's Degree in accounting or business related field. CPA required.

• Minimum of 3-5 years' experience in Public Accounting.

• Computer skills necessary, preferably Microsoft Office (Excel, Word & PowerPoint). Knowledge of Oracle, OneStream and Workiva a plus.

• Excellent communication and interpersonal skills.

• Ability to collaborate effectively with cross-functional teams.

• Strong organizational and project management abilities.

SALARY :

The estimated salary range at this professional level is $120,000 to $160,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, Wellness programs, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

#LI-Hybrid

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Manager, Technical Accounting!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Manager-Technical Accounting Provide U.S. GAAP accounting guidance for Xylem globally, as well as review of accounting for revenue recognition, various management estimates and other complex areas. Responsible for global oversight of Xylem's defined benefit and contribution plans including coordination with third party actuaries. This role will also be responsible for execution of internal controls and Sarbanes-Oxley compliance. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Build relationships with global finance teams, serve as technical accounting liaison and provide ad hoc guidance on complex US GAAP matters

• Monitor and analyze new accounting standards for impact to Xylem, including development and implementation of new policies and procedures as well as updating existing policies

• Drive standardization and optimization of processes across Xylem through critical assessment to implement best practices

• Review and advise the global finance team on technical accounting matters, including equity method investments, software capitalization and ASC 606 revenue recognition

• Responsible for global accounting oversight of Xylem's defined benefit and contribution plans

• Coordination with third party actuaries and internal contacts for annual pension plan valuation process

• Ownership over preparation of plan financial statements and external audit management for defined benefit and contribution plans, ultimately filing with regulatory authorities, including 11-K

• Direct and assist with accounting process for monthly benefits activities, including account reconciliation and consolidated reporting

• Assess accounting and reporting for management estimates, including litigation, self-funded insurance, and other areas of judgment

• Assist in the integration of newly acquired businesses, including preparation of opening balance sheets, valuation documentation and other support

• Prepare Xylem's annual impairment tests of indefinite lived intangible assets with third party valuation specialists

• Prepare footnote disclosures in Xylem's Form 10-K and Form 10-Q

• Collaborate with cross-functional teams, such as FP&A, legal, treasury, and operations, to ensure accurate financial reporting and compliance

• Participate in cross-departmental projects, providing accounting expertise and insights

• Interface with internal and external audit for areas of responsibility

• Perform special projects and analyses as assigned by the Senior Director of Technical Accounting and Reporting and Controller, Corporate

QUALIFICATIONS :

• Bachelor's Degree in accounting or business related field. CPA required.

• Minimum of 3-5 years' experience in Public Accounting.

• Computer skills necessary, preferably Microsoft Office (Excel, Word & PowerPoint). Knowledge of Oracle, OneStream and Workiva a plus.

• Excellent communication and interpersonal skills.

• Ability to collaborate effectively with cross-functional teams.

• Strong organizational and project management abilities.

SALARY :

The estimated salary range at this professional level is $120,000 to $160,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, Wellness programs, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

#LI-Hybrid

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Manager, Technical Accounting!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Manager-Technical Accounting Provide U.S. GAAP accounting guidance for Xylem globally, as well as review of accounting for revenue recognition, various management estimates and other complex areas. Responsible for global oversight of Xylem's defined benefit and contribution plans including coordination with third party actuaries. This role will also be responsible for execution of internal controls and Sarbanes-Oxley compliance. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Build relationships with global finance teams, serve as technical accounting liaison and provide ad hoc guidance on complex US GAAP matters

• Monitor and analyze new accounting standards for impact to Xylem, including development and implementation of new policies and procedures as well as updating existing policies

• Drive standardization and optimization of processes across Xylem through critical assessment to implement best practices

• Review and advise the global finance team on technical accounting matters, including equity method investments, software capitalization and ASC 606 revenue recognition

• Responsible for global accounting oversight of Xylem's defined benefit and contribution plans

• Coordination with third party actuaries and internal contacts for annual pension plan valuation process

• Ownership over preparation of plan financial statements and external audit management for defined benefit and contribution plans, ultimately filing with regulatory authorities, including 11-K

• Direct and assist with accounting process for monthly benefits activities, including account reconciliation and consolidated reporting

• Assess accounting and reporting for management estimates, including litigation, self-funded insurance, and other areas of judgment

• Assist in the integration of newly acquired businesses, including preparation of opening balance sheets, valuation documentation and other support

• Prepare Xylem's annual impairment tests of indefinite lived intangible assets with third party valuation specialists

• Prepare footnote disclosures in Xylem's Form 10-K and Form 10-Q

• Collaborate with cross-functional teams, such as FP&A, legal, treasury, and operations, to ensure accurate financial reporting and compliance

• Participate in cross-departmental projects, providing accounting expertise and insights

• Interface with internal and external audit for areas of responsibility

• Perform special projects and analyses as assigned by the Senior Director of Technical Accounting and Reporting and Controller, Corporate

QUALIFICATIONS :

• Bachelor's Degree in accounting or business related field. CPA required.

• Minimum of 3-5 years' experience in Public Accounting.

• Computer skills necessary, preferably Microsoft Office (Excel, Word & PowerPoint). Knowledge of Oracle, OneStream and Workiva a plus.

• Excellent communication and interpersonal skills.

• Ability to collaborate effectively with cross-functional teams.

• Strong organizational and project management abilities.

SALARY :

The estimated salary range at this professional level is $120,000 to $160,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, Wellness programs, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

#LI-Hybrid

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Manager, Technical Accounting!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Manager-Technical Accounting Provide U.S. GAAP accounting guidance for Xylem globally, as well as review of accounting for revenue recognition, various management estimates and other complex areas. Responsible for global oversight of Xylem's defined benefit and contribution plans including coordination with third party actuaries. This role will also be responsible for execution of internal controls and Sarbanes-Oxley compliance. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Build relationships with global finance teams, serve as technical accounting liaison and provide ad hoc guidance on complex US GAAP matters

• Monitor and analyze new accounting standards for impact to Xylem, including development and implementation of new policies and procedures as well as updating existing policies

• Drive standardization and optimization of processes across Xylem through critical assessment to implement best practices

• Review and advise the global finance team on technical accounting matters, including equity method investments, software capitalization and ASC 606 revenue recognition

• Responsible for global accounting oversight of Xylem's defined benefit and contribution plans

• Coordination with third party actuaries and internal contacts for annual pension plan valuation process

• Ownership over preparation of plan financial statements and external audit management for defined benefit and contribution plans, ultimately filing with regulatory authorities, including 11-K

• Direct and assist with accounting process for monthly benefits activities, including account reconciliation and consolidated reporting

• Assess accounting and reporting for management estimates, including litigation, self-funded insurance, and other areas of judgment

• Assist in the integration of newly acquired businesses, including preparation of opening balance sheets, valuation documentation and other support

• Prepare Xylem's annual impairment tests of indefinite lived intangible assets with third party valuation specialists

• Prepare footnote disclosures in Xylem's Form 10-K and Form 10-Q

• Collaborate with cross-functional teams, such as FP&A, legal, treasury, and operations, to ensure accurate financial reporting and compliance

• Participate in cross-departmental projects, providing accounting expertise and insights

• Interface with internal and external audit for areas of responsibility

• Perform special projects and analyses as assigned by the Senior Director of Technical Accounting and Reporting and Controller, Corporate

QUALIFICATIONS :

• Bachelor's Degree in accounting or business related field. CPA required.

• Minimum of 3-5 years' experience in Public Accounting.

• Computer skills necessary, preferably Microsoft Office (Excel, Word & PowerPoint). Knowledge of Oracle, OneStream and Workiva a plus.

• Excellent communication and interpersonal skills.

• Ability to collaborate effectively with cross-functional teams.

• Strong organizational and project management abilities.

SALARY :

The estimated salary range at this professional level is $120,000 to $160,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, Wellness programs, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

#LI-Hybrid

Job Detail

• Company:
  Xylem

Job Description

We're Hiring a Customer Support Supervisor!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark!

• Heavy travel for the first 4 - 6 months to our Charlotte, NC facility. Monthly travel will be required to Charlotte thereafter.

THE ROLE: The Customer Support Supervisor will be responsible for The Customer Support Supervisor will work with and coach a customer service team to provide legendary technical and commercial support to a U.S. based distribution customer network. In this role, the incumbent will also include partnering with national sales & operations teams to drive revenue; enhance and implement standard work policies & processes; and act upon Voice of Customer based improvement opportunities & team performance needs. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

- Provide leadership, training, and direct supervision for designated Customer Service personnel in the performance of their key functions.

- Regularly partner with sales and operational management in designated territory to ensure the virtual group is cohesive, inclusive, and collaborative to accomplish company objectives.

- Establish and monitor key customer satisfaction and performance metrics, implement corrective actions to address variances, and communicate results.

- Evaluate, develop, and implement necessary departmental processes, documentation, and training programs.

- Engage in program development related to improving the customer experience and/or department efficiencies.

- Participate in hiring, regular performance assessments, coaching for talent development, discipline input, etc.

- Drive or coordinate team special project assignments.

- Facilitate or perform backup coverage within specific teams and across other teams of similar function.

- Ensure compliance with all established personnel policies and procedures.

- Track work volume to ensure proper staffing levels to achieve customer service goals.

Additional duties and responsibilities may be required based on organizational needs.

- Participation in Xylem Watermark volunteer activities

EDUCATION AND EXPERIENCE:

Bachelor's degree and 5+ years of supervisory experience

- Legendary customer service skills; an unwavering passion for taking care of the customer.

- Excellent communication skills (written and verbal)

- Ability to recruit, train and motivate personnel to meet business objectives.

- Ability to manage people across multiple locations virtually.

- Ability to coach; provide and receive feedback; comfortable with two-way dialogue.

- Strong collaborative and respectful people leadership and business acumen

- Ability to work with diverse workforce and customer base in a matrixed organization.

- Excellent analytical, influential, and reasoning behaviors

- Ability to develop and implement new processes.

- Proficient in developing and monitoring metrics, comfortable with quantitative management practices.

- Proficient in Microsoft Office

- Experience with Salesforce.com, Customer Relationship Management (CRM), Select Configure Price Quote (SCPQ), and Enterprise Resource Planning (ERP) tools.

- Continuous improvement, lean practices, value stream mapping and waste elimination experience. - Track work volume to ensure proper staffing levels to achieve customer service goals.

- Participate in new initiatives as requested.

DAY IN THE LIFE:

In this role, the working environment requires you to sit or stand, reach, bend and move about the facility. Work usually performed in an office setting free from any disagreeable elements. The standard weekly job is 40 hours.

SALARY:

Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment based on race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Project Manager!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Project Manager will manage all aspects of assigned project tasks to assure timely implementation of all project deliverables, reporting, data analysis, and bridging any gaps to manage customer expectations. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Responsible for the creation and compilation of weekly project reports and metrics

• Responsible for the assessing, triaging, referring, tracking, and ultimately ensuring the resolution of quality and/or performance issues that relate to project success

• Responsible for project change orders, contract management, and driving internal stake holders for project deliverables as defined by the projects requirements.

• Develop, capture, update, and maintain tracking of project key metrics including inventory, materials, resources, budget, invoices, and tracking tasks including milestones and project schedule tasks

• Work with internal engineering resources, project team members, and customers to identify issues, trends, problems, and work collaboratively to resolve them

QUALIFICATIONS :

• Minimum of 5+ years project management experience is required. Relevant experience in a similar field or Xylem experience will be considered. Experience that is not project management specifically, but relevant, will be taken into consideration as well.

• Bachelor degree in a technical discipline (CS, EE, IS), Business or Management degree

• Must be proficient with computer hardware and software (MS Word, Excel, PowerPoint, MS Project, and Visio) experience with Google Earth Pro and/or Smartsheet is a plus.

• Ability to direct the work of assigned project staff to ensure projects are delivered on time, to budget, to quality and project interdependencies are identified and actively managed.

• Ensure problems, risks, issues and dependencies are identified and managed which may affect the successful delivery of the Project

• Ability to simultaneously manage multiple work-streams and ability to work effectively under pressure.

• Must be highly organized, detail oriented and adopt a structured working method but with the ability to react quickly to change.

• Excellent interpersonal and communication skills are required, coupled with an ability to build strong collaborative relationships across departmental boundaries.

• Cultural awareness and ability to adapt communication style when working with customers.

• A confident, positive and flexible leadership style, with the ability to network with a range of stakeholders and to work collaboratively with senior managers.

• Customer focused, enthusiastic and flexible with an ability to find solutions to problems.

• Ability to drive the project team and customer to meet delivery schedules within budget and with complete customer satisfaction.

• Utility industry experience is a plus

• PMP certification either in process or achieved

• Ability to travel and work at customer sites up to 75% of the time.

• This position reports to the North Regional Manager and would ideally be located in one of the North-Eastern states

The estimated salary range at this professional level is $113000 to $132,000. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, Wellness programs, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Project Manager!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Project Manager will manage all aspects of assigned project tasks to assure timely implementation of all project deliverables, reporting, data analysis, and bridging any gaps to manage customer expectations. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Responsible for the creation and compilation of weekly project reports and metrics

• Responsible for the assessing, triaging, referring, tracking, and ultimately ensuring the resolution of quality and/or performance issues that relate to project success

• Responsible for project change orders, contract management, and driving internal stake holders for project deliverables as defined by the projects requirements.

• Develop, capture, update, and maintain tracking of project key metrics including inventory, materials, resources, budget, invoices, and tracking tasks including milestones and project schedule tasks

• Work with internal engineering resources, project team members, and customers to identify issues, trends, problems, and work collaboratively to resolve them

QUALIFICATIONS :

• Minimum of 5+ years project management experience is required. Relevant experience in a similar field or Xylem experience will be considered. Experience that is not project management specifically, but relevant, will be taken into consideration as well.

• Bachelor degree in a technical discipline (CS, EE, IS), Business or Management degree

• Must be proficient with computer hardware and software (MS Word, Excel, PowerPoint, MS Project, and Visio) experience with Google Earth Pro and/or Smartsheet is a plus.

• Ability to direct the work of assigned project staff to ensure projects are delivered on time, to budget, to quality and project interdependencies are identified and actively managed.

• Ensure problems, risks, issues and dependencies are identified and managed which may affect the successful delivery of the Project

• Ability to simultaneously manage multiple work-streams and ability to work effectively under pressure.

• Must be highly organized, detail oriented and adopt a structured working method but with the ability to react quickly to change.

• Excellent interpersonal and communication skills are required, coupled with an ability to build strong collaborative relationships across departmental boundaries.

• Cultural awareness and ability to adapt communication style when working with customers.

• A confident, positive and flexible leadership style, with the ability to network with a range of stakeholders and to work collaboratively with senior managers.

• Customer focused, enthusiastic and flexible with an ability to find solutions to problems.

• Ability to drive the project team and customer to meet delivery schedules within budget and with complete customer satisfaction.

• Utility industry experience is a plus

• PMP certification either in process or achieved

• Ability to travel and work at customer sites up to 75% of the time.

• This position reports to the North Regional Manager and would ideally be located in one of the North-Eastern states

The estimated salary range at this professional level is $113000 to $132,000. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, Wellness programs, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring a Customer Support Supervisor!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark!

• Heavy travel for the first 4 - 6 months to our Charlotte, NC facility. Monthly travel will be required to Charlotte thereafter.

THE ROLE: The Customer Support Supervisor will be responsible for The Customer Support Supervisor will work with and coach a customer service team to provide legendary technical and commercial support to a U.S. based distribution customer network. In this role, the incumbent will also include partnering with national sales & operations teams to drive revenue; enhance and implement standard work policies & processes; and act upon Voice of Customer based improvement opportunities & team performance needs. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

- Provide leadership, training, and direct supervision for designated Customer Service personnel in the performance of their key functions.

- Regularly partner with sales and operational management in designated territory to ensure the virtual group is cohesive, inclusive, and collaborative to accomplish company objectives.

- Establish and monitor key customer satisfaction and performance metrics, implement corrective actions to address variances, and communicate results.

- Evaluate, develop, and implement necessary departmental processes, documentation, and training programs.

- Engage in program development related to improving the customer experience and/or department efficiencies.

- Participate in hiring, regular performance assessments, coaching for talent development, discipline input, etc.

- Drive or coordinate team special project assignments.

- Facilitate or perform backup coverage within specific teams and across other teams of similar function.

- Ensure compliance with all established personnel policies and procedures.

- Track work volume to ensure proper staffing levels to achieve customer service goals.

Additional duties and responsibilities may be required based on organizational needs.

- Participation in Xylem Watermark volunteer activities

EDUCATION AND EXPERIENCE:

Bachelor's degree and 5+ years of supervisory experience

- Legendary customer service skills; an unwavering passion for taking care of the customer.

- Excellent communication skills (written and verbal)

- Ability to recruit, train and motivate personnel to meet business objectives.

- Ability to manage people across multiple locations virtually.

- Ability to coach; provide and receive feedback; comfortable with two-way dialogue.

- Strong collaborative and respectful people leadership and business acumen

- Ability to work with diverse workforce and customer base in a matrixed organization.

- Excellent analytical, influential, and reasoning behaviors

- Ability to develop and implement new processes.

- Proficient in developing and monitoring metrics, comfortable with quantitative management practices.

- Proficient in Microsoft Office

- Experience with Salesforce.com, Customer Relationship Management (CRM), Select Configure Price Quote (SCPQ), and Enterprise Resource Planning (ERP) tools.

- Continuous improvement, lean practices, value stream mapping and waste elimination experience. - Track work volume to ensure proper staffing levels to achieve customer service goals.

- Participate in new initiatives as requested.

DAY IN THE LIFE:

In this role, the working environment requires you to sit or stand, reach, bend and move about the facility. Work usually performed in an office setting free from any disagreeable elements. The standard weekly job is 40 hours.

SALARY:

Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment based on race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Project Manager!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Project Manager will manage all aspects of assigned project tasks to assure timely implementation of all project deliverables, reporting, data analysis, and bridging any gaps to manage customer expectations. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Responsible for the creation and compilation of weekly project reports and metrics

• Responsible for the assessing, triaging, referring, tracking, and ultimately ensuring the resolution of quality and/or performance issues that relate to project success

• Responsible for project change orders, contract management, and driving internal stake holders for project deliverables as defined by the projects requirements.

• Develop, capture, update, and maintain tracking of project key metrics including inventory, materials, resources, budget, invoices, and tracking tasks including milestones and project schedule tasks

• Work with internal engineering resources, project team members, and customers to identify issues, trends, problems, and work collaboratively to resolve them

QUALIFICATIONS :

• Minimum of 5+ years project management experience is required. Relevant experience in a similar field or Xylem experience will be considered. Experience that is not project management specifically, but relevant, will be taken into consideration as well.

• Bachelor degree in a technical discipline (CS, EE, IS), Business or Management degree

• Must be proficient with computer hardware and software (MS Word, Excel, PowerPoint, MS Project, and Visio) experience with Google Earth Pro and/or Smartsheet is a plus.

• Ability to direct the work of assigned project staff to ensure projects are delivered on time, to budget, to quality and project interdependencies are identified and actively managed.

• Ensure problems, risks, issues and dependencies are identified and managed which may affect the successful delivery of the Project

• Ability to simultaneously manage multiple work-streams and ability to work effectively under pressure.

• Must be highly organized, detail oriented and adopt a structured working method but with the ability to react quickly to change.

• Excellent interpersonal and communication skills are required, coupled with an ability to build strong collaborative relationships across departmental boundaries.

• Cultural awareness and ability to adapt communication style when working with customers.

• A confident, positive and flexible leadership style, with the ability to network with a range of stakeholders and to work collaboratively with senior managers.

• Customer focused, enthusiastic and flexible with an ability to find solutions to problems.

• Ability to drive the project team and customer to meet delivery schedules within budget and with complete customer satisfaction.

• Utility industry experience is a plus

• PMP certification either in process or achieved

• Ability to travel and work at customer sites up to 75% of the time.

• This position reports to the North Regional Manager and would ideally be located in one of the North-Eastern states

The estimated salary range at this professional level is $113000 to $132,000. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, Wellness programs, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring a Customer Support Supervisor!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark!

• Heavy travel for the first 4 - 6 months to our Charlotte, NC facility. Monthly travel will be required to Charlotte thereafter.

THE ROLE: The Customer Support Supervisor will be responsible for The Customer Support Supervisor will work with and coach a customer service team to provide legendary technical and commercial support to a U.S. based distribution customer network. In this role, the incumbent will also include partnering with national sales & operations teams to drive revenue; enhance and implement standard work policies & processes; and act upon Voice of Customer based improvement opportunities & team performance needs. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

- Provide leadership, training, and direct supervision for designated Customer Service personnel in the performance of their key functions.

- Regularly partner with sales and operational management in designated territory to ensure the virtual group is cohesive, inclusive, and collaborative to accomplish company objectives.

- Establish and monitor key customer satisfaction and performance metrics, implement corrective actions to address variances, and communicate results.

- Evaluate, develop, and implement necessary departmental processes, documentation, and training programs.

- Engage in program development related to improving the customer experience and/or department efficiencies.

- Participate in hiring, regular performance assessments, coaching for talent development, discipline input, etc.

- Drive or coordinate team special project assignments.

- Facilitate or perform backup coverage within specific teams and across other teams of similar function.

- Ensure compliance with all established personnel policies and procedures.

- Track work volume to ensure proper staffing levels to achieve customer service goals.

Additional duties and responsibilities may be required based on organizational needs.

- Participation in Xylem Watermark volunteer activities

EDUCATION AND EXPERIENCE:

Bachelor's degree and 5+ years of supervisory experience

- Legendary customer service skills; an unwavering passion for taking care of the customer.

- Excellent communication skills (written and verbal)

- Ability to recruit, train and motivate personnel to meet business objectives.

- Ability to manage people across multiple locations virtually.

- Ability to coach; provide and receive feedback; comfortable with two-way dialogue.

- Strong collaborative and respectful people leadership and business acumen

- Ability to work with diverse workforce and customer base in a matrixed organization.

- Excellent analytical, influential, and reasoning behaviors

- Ability to develop and implement new processes.

- Proficient in developing and monitoring metrics, comfortable with quantitative management practices.

- Proficient in Microsoft Office

- Experience with Salesforce.com, Customer Relationship Management (CRM), Select Configure Price Quote (SCPQ), and Enterprise Resource Planning (ERP) tools.

- Continuous improvement, lean practices, value stream mapping and waste elimination experience. - Track work volume to ensure proper staffing levels to achieve customer service goals.

- Participate in new initiatives as requested.

DAY IN THE LIFE:

In this role, the working environment requires you to sit or stand, reach, bend and move about the facility. Work usually performed in an office setting free from any disagreeable elements. The standard weekly job is 40 hours.

SALARY:

Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment based on race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Project Manager!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Project Manager will manage all aspects of assigned project tasks to assure timely implementation of all project deliverables, reporting, data analysis, and bridging any gaps to manage customer expectations. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Responsible for the creation and compilation of weekly project reports and metrics

• Responsible for the assessing, triaging, referring, tracking, and ultimately ensuring the resolution of quality and/or performance issues that relate to project success

• Responsible for project change orders, contract management, and driving internal stake holders for project deliverables as defined by the projects requirements.

• Develop, capture, update, and maintain tracking of project key metrics including inventory, materials, resources, budget, invoices, and tracking tasks including milestones and project schedule tasks

• Work with internal engineering resources, project team members, and customers to identify issues, trends, problems, and work collaboratively to resolve them

QUALIFICATIONS :

• Minimum of 5+ years project management experience is required. Relevant experience in a similar field or Xylem experience will be considered. Experience that is not project management specifically, but relevant, will be taken into consideration as well.

• Bachelor degree in a technical discipline (CS, EE, IS), Business or Management degree

• Must be proficient with computer hardware and software (MS Word, Excel, PowerPoint, MS Project, and Visio) experience with Google Earth Pro and/or Smartsheet is a plus.

• Ability to direct the work of assigned project staff to ensure projects are delivered on time, to budget, to quality and project interdependencies are identified and actively managed.

• Ensure problems, risks, issues and dependencies are identified and managed which may affect the successful delivery of the Project

• Ability to simultaneously manage multiple work-streams and ability to work effectively under pressure.

• Must be highly organized, detail oriented and adopt a structured working method but with the ability to react quickly to change.

• Excellent interpersonal and communication skills are required, coupled with an ability to build strong collaborative relationships across departmental boundaries.

• Cultural awareness and ability to adapt communication style when working with customers.

• A confident, positive and flexible leadership style, with the ability to network with a range of stakeholders and to work collaboratively with senior managers.

• Customer focused, enthusiastic and flexible with an ability to find solutions to problems.

• Ability to drive the project team and customer to meet delivery schedules within budget and with complete customer satisfaction.

• Utility industry experience is a plus

• PMP certification either in process or achieved

• Ability to travel and work at customer sites up to 75% of the time.

• This position reports to the North Regional Manager and would ideally be located in one of the North-Eastern states

The estimated salary range at this professional level is $113000 to $132,000. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, Wellness programs, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring a Customer Support Supervisor!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark!

• Heavy travel for the first 4 - 6 months to our Charlotte, NC facility. Monthly travel will be required to Charlotte thereafter.

THE ROLE: The Customer Support Supervisor will be responsible for The Customer Support Supervisor will work with and coach a customer service team to provide legendary technical and commercial support to a U.S. based distribution customer network. In this role, the incumbent will also include partnering with national sales & operations teams to drive revenue; enhance and implement standard work policies & processes; and act upon Voice of Customer based improvement opportunities & team performance needs. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

- Provide leadership, training, and direct supervision for designated Customer Service personnel in the performance of their key functions.

- Regularly partner with sales and operational management in designated territory to ensure the virtual group is cohesive, inclusive, and collaborative to accomplish company objectives.

- Establish and monitor key customer satisfaction and performance metrics, implement corrective actions to address variances, and communicate results.

- Evaluate, develop, and implement necessary departmental processes, documentation, and training programs.

- Engage in program development related to improving the customer experience and/or department efficiencies.

- Participate in hiring, regular performance assessments, coaching for talent development, discipline input, etc.

- Drive or coordinate team special project assignments.

- Facilitate or perform backup coverage within specific teams and across other teams of similar function.

- Ensure compliance with all established personnel policies and procedures.

- Track work volume to ensure proper staffing levels to achieve customer service goals.

Additional duties and responsibilities may be required based on organizational needs.

- Participation in Xylem Watermark volunteer activities

EDUCATION AND EXPERIENCE:

Bachelor's degree and 5+ years of supervisory experience

- Legendary customer service skills; an unwavering passion for taking care of the customer.

- Excellent communication skills (written and verbal)

- Ability to recruit, train and motivate personnel to meet business objectives.

- Ability to manage people across multiple locations virtually.

- Ability to coach; provide and receive feedback; comfortable with two-way dialogue.

- Strong collaborative and respectful people leadership and business acumen

- Ability to work with diverse workforce and customer base in a matrixed organization.

- Excellent analytical, influential, and reasoning behaviors

- Ability to develop and implement new processes.

- Proficient in developing and monitoring metrics, comfortable with quantitative management practices.

- Proficient in Microsoft Office

- Experience with Salesforce.com, Customer Relationship Management (CRM), Select Configure Price Quote (SCPQ), and Enterprise Resource Planning (ERP) tools.

- Continuous improvement, lean practices, value stream mapping and waste elimination experience. - Track work volume to ensure proper staffing levels to achieve customer service goals.

- Participate in new initiatives as requested.

DAY IN THE LIFE:

In this role, the working environment requires you to sit or stand, reach, bend and move about the facility. Work usually performed in an office setting free from any disagreeable elements. The standard weekly job is 40 hours.

SALARY:

Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment based on race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Project Manager!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Project Manager will manage all aspects of assigned project tasks to assure timely implementation of all project deliverables, reporting, data analysis, and bridging any gaps to manage customer expectations. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Responsible for the creation and compilation of weekly project reports and metrics

• Responsible for the assessing, triaging, referring, tracking, and ultimately ensuring the resolution of quality and/or performance issues that relate to project success

• Responsible for project change orders, contract management, and driving internal stake holders for project deliverables as defined by the projects requirements.

• Develop, capture, update, and maintain tracking of project key metrics including inventory, materials, resources, budget, invoices, and tracking tasks including milestones and project schedule tasks

• Work with internal engineering resources, project team members, and customers to identify issues, trends, problems, and work collaboratively to resolve them

QUALIFICATIONS :

• Minimum of 5+ years project management experience is required. Relevant experience in a similar field or Xylem experience will be considered. Experience that is not project management specifically, but relevant, will be taken into consideration as well.

• Bachelor degree in a technical discipline (CS, EE, IS), Business or Management degree

• Must be proficient with computer hardware and software (MS Word, Excel, PowerPoint, MS Project, and Visio) experience with Google Earth Pro and/or Smartsheet is a plus.

• Ability to direct the work of assigned project staff to ensure projects are delivered on time, to budget, to quality and project interdependencies are identified and actively managed.

• Ensure problems, risks, issues and dependencies are identified and managed which may affect the successful delivery of the Project

• Ability to simultaneously manage multiple work-streams and ability to work effectively under pressure.

• Must be highly organized, detail oriented and adopt a structured working method but with the ability to react quickly to change.

• Excellent interpersonal and communication skills are required, coupled with an ability to build strong collaborative relationships across departmental boundaries.

• Cultural awareness and ability to adapt communication style when working with customers.

• A confident, positive and flexible leadership style, with the ability to network with a range of stakeholders and to work collaboratively with senior managers.

• Customer focused, enthusiastic and flexible with an ability to find solutions to problems.

• Ability to drive the project team and customer to meet delivery schedules within budget and with complete customer satisfaction.

• Utility industry experience is a plus

• PMP certification either in process or achieved

• Ability to travel and work at customer sites up to 75% of the time.

• This position reports to the North Regional Manager and would ideally be located in one of the North-Eastern states

The estimated salary range at this professional level is $113000 to $132,000. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, Wellness programs, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring a Customer Support Supervisor!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark!

• Heavy travel for the first 4 - 6 months to our Charlotte, NC facility. Monthly travel will be required to Charlotte thereafter.

THE ROLE: The Customer Support Supervisor will be responsible for The Customer Support Supervisor will work with and coach a customer service team to provide legendary technical and commercial support to a U.S. based distribution customer network. In this role, the incumbent will also include partnering with national sales & operations teams to drive revenue; enhance and implement standard work policies & processes; and act upon Voice of Customer based improvement opportunities & team performance needs. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

- Provide leadership, training, and direct supervision for designated Customer Service personnel in the performance of their key functions.

- Regularly partner with sales and operational management in designated territory to ensure the virtual group is cohesive, inclusive, and collaborative to accomplish company objectives.

- Establish and monitor key customer satisfaction and performance metrics, implement corrective actions to address variances, and communicate results.

- Evaluate, develop, and implement necessary departmental processes, documentation, and training programs.

- Engage in program development related to improving the customer experience and/or department efficiencies.

- Participate in hiring, regular performance assessments, coaching for talent development, discipline input, etc.

- Drive or coordinate team special project assignments.

- Facilitate or perform backup coverage within specific teams and across other teams of similar function.

- Ensure compliance with all established personnel policies and procedures.

- Track work volume to ensure proper staffing levels to achieve customer service goals.

Additional duties and responsibilities may be required based on organizational needs.

- Participation in Xylem Watermark volunteer activities

EDUCATION AND EXPERIENCE:

Bachelor's degree and 5+ years of supervisory experience

- Legendary customer service skills; an unwavering passion for taking care of the customer.

- Excellent communication skills (written and verbal)

- Ability to recruit, train and motivate personnel to meet business objectives.

- Ability to manage people across multiple locations virtually.

- Ability to coach; provide and receive feedback; comfortable with two-way dialogue.

- Strong collaborative and respectful people leadership and business acumen

- Ability to work with diverse workforce and customer base in a matrixed organization.

- Excellent analytical, influential, and reasoning behaviors

- Ability to develop and implement new processes.

- Proficient in developing and monitoring metrics, comfortable with quantitative management practices.

- Proficient in Microsoft Office

- Experience with Salesforce.com, Customer Relationship Management (CRM), Select Configure Price Quote (SCPQ), and Enterprise Resource Planning (ERP) tools.

- Continuous improvement, lean practices, value stream mapping and waste elimination experience. - Track work volume to ensure proper staffing levels to achieve customer service goals.

- Participate in new initiatives as requested.

DAY IN THE LIFE:

In this role, the working environment requires you to sit or stand, reach, bend and move about the facility. Work usually performed in an office setting free from any disagreeable elements. The standard weekly job is 40 hours.

SALARY:

Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment based on race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Project Manager!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Project Manager will manage all aspects of assigned project tasks to assure timely implementation of all project deliverables, reporting, data analysis, and bridging any gaps to manage customer expectations. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Responsible for the creation and compilation of weekly project reports and metrics

• Responsible for the assessing, triaging, referring, tracking, and ultimately ensuring the resolution of quality and/or performance issues that relate to project success

• Responsible for project change orders, contract management, and driving internal stake holders for project deliverables as defined by the projects requirements.

• Develop, capture, update, and maintain tracking of project key metrics including inventory, materials, resources, budget, invoices, and tracking tasks including milestones and project schedule tasks

• Work with internal engineering resources, project team members, and customers to identify issues, trends, problems, and work collaboratively to resolve them

QUALIFICATIONS :

• Minimum of 5+ years project management experience is required. Relevant experience in a similar field or Xylem experience will be considered. Experience that is not project management specifically, but relevant, will be taken into consideration as well.

• Bachelor degree in a technical discipline (CS, EE, IS), Business or Management degree

• Must be proficient with computer hardware and software (MS Word, Excel, PowerPoint, MS Project, and Visio) experience with Google Earth Pro and/or Smartsheet is a plus.

• Ability to direct the work of assigned project staff to ensure projects are delivered on time, to budget, to quality and project interdependencies are identified and actively managed.

• Ensure problems, risks, issues and dependencies are identified and managed which may affect the successful delivery of the Project

• Ability to simultaneously manage multiple work-streams and ability to work effectively under pressure.

• Must be highly organized, detail oriented and adopt a structured working method but with the ability to react quickly to change.

• Excellent interpersonal and communication skills are required, coupled with an ability to build strong collaborative relationships across departmental boundaries.

• Cultural awareness and ability to adapt communication style when working with customers.

• A confident, positive and flexible leadership style, with the ability to network with a range of stakeholders and to work collaboratively with senior managers.

• Customer focused, enthusiastic and flexible with an ability to find solutions to problems.

• Ability to drive the project team and customer to meet delivery schedules within budget and with complete customer satisfaction.

• Utility industry experience is a plus

• PMP certification either in process or achieved

• Ability to travel and work at customer sites up to 75% of the time.

• This position reports to the North Regional Manager and would ideally be located in one of the North-Eastern states

The estimated salary range at this professional level is $113000 to $132,000. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, Wellness programs, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring a Customer Support Supervisor!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark!

• Heavy travel for the first 4 - 6 months to our Charlotte, NC facility. Monthly travel will be required to Charlotte thereafter.

THE ROLE: The Customer Support Supervisor will be responsible for The Customer Support Supervisor will work with and coach a customer service team to provide legendary technical and commercial support to a U.S. based distribution customer network. In this role, the incumbent will also include partnering with national sales & operations teams to drive revenue; enhance and implement standard work policies & processes; and act upon Voice of Customer based improvement opportunities & team performance needs. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

- Provide leadership, training, and direct supervision for designated Customer Service personnel in the performance of their key functions.

- Regularly partner with sales and operational management in designated territory to ensure the virtual group is cohesive, inclusive, and collaborative to accomplish company objectives.

- Establish and monitor key customer satisfaction and performance metrics, implement corrective actions to address variances, and communicate results.

- Evaluate, develop, and implement necessary departmental processes, documentation, and training programs.

- Engage in program development related to improving the customer experience and/or department efficiencies.

- Participate in hiring, regular performance assessments, coaching for talent development, discipline input, etc.

- Drive or coordinate team special project assignments.

- Facilitate or perform backup coverage within specific teams and across other teams of similar function.

- Ensure compliance with all established personnel policies and procedures.

- Track work volume to ensure proper staffing levels to achieve customer service goals.

Additional duties and responsibilities may be required based on organizational needs.

- Participation in Xylem Watermark volunteer activities

EDUCATION AND EXPERIENCE:

Bachelor's degree and 5+ years of supervisory experience

- Legendary customer service skills; an unwavering passion for taking care of the customer.

- Excellent communication skills (written and verbal)

- Ability to recruit, train and motivate personnel to meet business objectives.

- Ability to manage people across multiple locations virtually.

- Ability to coach; provide and receive feedback; comfortable with two-way dialogue.

- Strong collaborative and respectful people leadership and business acumen

- Ability to work with diverse workforce and customer base in a matrixed organization.

- Excellent analytical, influential, and reasoning behaviors

- Ability to develop and implement new processes.

- Proficient in developing and monitoring metrics, comfortable with quantitative management practices.

- Proficient in Microsoft Office

- Experience with Salesforce.com, Customer Relationship Management (CRM), Select Configure Price Quote (SCPQ), and Enterprise Resource Planning (ERP) tools.

- Continuous improvement, lean practices, value stream mapping and waste elimination experience. - Track work volume to ensure proper staffing levels to achieve customer service goals.

- Participate in new initiatives as requested.

DAY IN THE LIFE:

In this role, the working environment requires you to sit or stand, reach, bend and move about the facility. Work usually performed in an office setting free from any disagreeable elements. The standard weekly job is 40 hours.

SALARY:

Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment based on race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Project Manager!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Project Manager will manage all aspects of assigned project tasks to assure timely implementation of all project deliverables, reporting, data analysis, and bridging any gaps to manage customer expectations. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Responsible for the creation and compilation of weekly project reports and metrics

• Responsible for the assessing, triaging, referring, tracking, and ultimately ensuring the resolution of quality and/or performance issues that relate to project success

• Responsible for project change orders, contract management, and driving internal stake holders for project deliverables as defined by the projects requirements.

• Develop, capture, update, and maintain tracking of project key metrics including inventory, materials, resources, budget, invoices, and tracking tasks including milestones and project schedule tasks

• Work with internal engineering resources, project team members, and customers to identify issues, trends, problems, and work collaboratively to resolve them

QUALIFICATIONS :

• Minimum of 5+ years project management experience is required. Relevant experience in a similar field or Xylem experience will be considered. Experience that is not project management specifically, but relevant, will be taken into consideration as well.

• Bachelor degree in a technical discipline (CS, EE, IS), Business or Management degree

• Must be proficient with computer hardware and software (MS Word, Excel, PowerPoint, MS Project, and Visio) experience with Google Earth Pro and/or Smartsheet is a plus.

• Ability to direct the work of assigned project staff to ensure projects are delivered on time, to budget, to quality and project interdependencies are identified and actively managed.

• Ensure problems, risks, issues and dependencies are identified and managed which may affect the successful delivery of the Project

• Ability to simultaneously manage multiple work-streams and ability to work effectively under pressure.

• Must be highly organized, detail oriented and adopt a structured working method but with the ability to react quickly to change.

• Excellent interpersonal and communication skills are required, coupled with an ability to build strong collaborative relationships across departmental boundaries.

• Cultural awareness and ability to adapt communication style when working with customers.

• A confident, positive and flexible leadership style, with the ability to network with a range of stakeholders and to work collaboratively with senior managers.

• Customer focused, enthusiastic and flexible with an ability to find solutions to problems.

• Ability to drive the project team and customer to meet delivery schedules within budget and with complete customer satisfaction.

• Utility industry experience is a plus

• PMP certification either in process or achieved

• Ability to travel and work at customer sites up to 75% of the time.

• This position reports to the North Regional Manager and would ideally be located in one of the North-Eastern states

The estimated salary range at this professional level is $113000 to $132,000. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, Wellness programs, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem