Company Detail

Job Description

Apple Part Time Reseller Specialist

Vernon Hills,Illinois,United States

Sales and Business Development

• We welcome candidates from all backgrounds, with experience delivering an outstanding customer experience.

• You have a passion for Apple and eager to share that passion with others.

• Strong communication and listening skills that let you speak as freely and comfortably with small groups as with individual customers.

• Strong interest in connecting technology to customer needs, with a love for continuous learning about Apple products and features.

• You have excellent customer service skills that allow you to translate complex conversations into simple solutions.

• Detail oriented, self motivated, comfortable working in a fast paced environment.

• You are willing to embrace Apple's unique style for service.

• You have strong people skills-you're empathic, a good listener, and compassionate.

• Able to work a schedule that includes evenings and weekends, 24 hours per week.

Description

As an Apple Reseller Specialist you are skilled at uncovering customers' needs, then following through with solutions. Always curious, you stay on top of news about products and initiatives, ready to apply your findings in customer interactions. Providing a magical experience also includes showcasing our icon products, accessories and services through outstanding merchandising, when needed you will be trained and ready to deliver. Your success is measured by your ability to create new owners of our products. You are proud to represent Apple, and you get phenomenal happiness from helping customers do more with our products and develop relationships with our brand.

Education & Experience

High School Education is essential.

Additional Requirements

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Software Developer in Test - Ad Platforms

New York City,New York,United States

Software and Services

• Experience in building test frameworks along with functional testing and end to end automation skills using Java

• Demonstrated experience in writing test plans, defining test strategy, test data generation techniques and designing test specifications to test data products

• Ability to work with agile methodology, experience in driving and delivering high quality products to production

• Cloud testing of AWS stack of components (EMR, S3, IAM integration) and deploying using Terraform

• Testing infrastructure as code for provisioning the cloud based components is required for this role

• Experience in working with Maven, Gradle with scripting knowledge

• Excellent analytical, problem solving and communication skills

• Experience with Github, defect management and continuous automation is ideal

• CI/CD integration experience

• Experience with technologies like Hadoop, Oracle, Cassandra, Hive, Kafka messaging is ideal

Description

As a key contributor to this team, you will build and maintain Automation Frameworks in addition to developing tools to aid Continuous Integration/Delivery. You will work efficiently with cross-functional teams, understand product requirements, design test strategy and dive deep to understand and test machine-learning algorithms and pipelines. You are expected to build the product expertise needed to help debug production issues and integrate with monitoring infrastructures.

Education & Experience

Bachelor of Science in Computer Science or another engineering discipline

Additional Requirements

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Customer Support Account Representative

Austin,Texas,United States

Operations and Supply Chain

• A successful candidate will have 1-3 years of Operations experience

• Build and maintain effective working relationships with CSAMs, Channel reseller Partners, and internal departments

• Attend regular calls and account reviews with Reseller Partners

• Manage execution of the Order Flow Process with Resellers partners, from Order Booking through delivery, to ensure optimal customer service levels are attained

• Own post bill, backend business health metrics and KPI's

• Prioritizes workload, handling multiple and often competing tasks, and meets deadlines for a variety of deliverables

• Identify and implement process improvement opportunities within Reseller Operations

• Ability to think strategically and execute tactically, and persistent attention to detail

• Ability to use data and analysis to make decisions and influence others

• Ability to operate in a fast-paced environment quickly and effectively shifts gears to meet changing business requirements, and ability to rapidly understand complex business process

• Expert with SAP and Excel, with the ability to assemble reports on a daily, weekly, monthly, and quarterly basis

• Recognize pattern and root cause/sub-root cause analysis and provide feedback to management to improve processes that will enhance internal and external customer experience

• Ability to think creatively and influence with data-driven models; ability to change the thinking of, or gain acceptance of, others in sensitive situations

• Excellent verbal and written communicator, with the ability to tailor the communications to the relevant audience

• Detail-oriented and self-motivated; able to function effectively when working independently or in a team

• Ability to maintain poise and a positive attitude in a challenging, fast-paced rapidly changing environment

• Excellent presentation skills

• Ability to represent Apple externally at customer forums with professionalism

Description

The position requires excellent understanding of the order cycle & execution process, within a dynamic and fast-moving environment. The individual will be responsible for ongoing backlog management and process improvement in partnership with the CSAM.On a day-to-day basis, the role requires collaboration with internal groups such as Supply Demand Execution, Logistics, Account Receivable, and Customer Support Account Managers in the execution, delivery, and payment of product. Present key data, metrics and execution plan to Management and partners.

Education & Experience

Bachelor degree in Business, Mathematics or Engineering or equivalent experience in Operations/Supply Chain a plus.

Additional Requirements

• Bilingual proficiency in Spanish preferred, but not required.

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Software Engineer, Ad Platforms

Austin,Texas,United States

Software and Services

• 8+ years of professional software development experience

• 6+ years of experience in Java & related technologies such as Spring, ReST, JUnit/TestNG, Jersey, Jetty, JMX, etc.

• 3+ years of experience working in Cloud architectures such as AWS, Google Cloud etc.,

• Knowledge and experience in large scale production systems and backend services development in Java.

• Deep knowledge of web services standards and related technologies such as HTTP, JSON, XML, SOAP, REST

• Experience with relational databases (Oracle, SQL Server, etc.), data modeling, and ETL tools

• Experience in building and implementing resilient and scalable RESTful APIs.

• Experience in object-oriented software development with a deep understanding of scalable distributed systems like Cassandra, Solr, Kafka, spark and/or Hadoop.

• Strong software development skills (configuration management, issue tracking, estimation, Agile/Scrum).

• Experience building and scaling systems both on-premise and the cloud. Experience architecting for a hybrid cloud environment is highly desired.

• Excellent verbal and written communication skills. Communicate effectively, both written and verbal, with technical and non-technical multi-functional teams.

• Prior experience in the advertising industry is a huge plus.

• Knowledge on Salesforce or related CRM system would be a plus

Description

Apple Advertising Platform group makes it possible for people around the world to easily access informative and imaginative content on their devices while helping publishers and developers promote and monetize their work. Today, our technology and services power advertising in Search Ads in App Store and Apple News. Our platforms are highly performant, deployed at scale, and setting new standards for enabling effective advertising while protecting user privacy. The Sales Enablement team designs and builds systems to enable our complex and ever-growing Sales function to handle all of the Sales requirements for Ad Platforms. In this role you will design and develop how Ad Platforms makes use of our core services and integrations for enabling the Ad Platforms sales organization. We are looking for someone with strong experience in delivering new software in a services-oriented architecture. In addition, this person must have a proven track record to collaborate effectively with internal and external partners, including technologists, product managers, engineers, and senior leadership. The position is available in New York & Austin.

Education & Experience

- Bachelor's degree or equivalent experience required, - Master's Degree in Computer Science or other Engineering field strongly desired.

Additional Requirements

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Senior Software Engineer, Ad Platforms

Austin,Texas,United States

Software and Services

• 8+ years of professional software development experience

• 6+ years of experience in Java & related technologies such as Spring, ReST, JUnit/TestNG, Jersey, Jetty, JMX, etc.

• 3+ years of experience working in Cloud architectures such as AWS, Google Cloud etc.,

• Knowledge and experience in large scale production systems and backend services development in Java.

• Deep knowledge of web services standards and related technologies such as HTTP, JSON, XML, SOAP, REST

• Experience with relational databases (Oracle, SQL Server, etc.).

• Experience in building and implementing resilient and scalable RESTful APIs.

• Experience in object-oriented software development with a deep understanding of scalable distributed systems like Cassandra, Solr, Kafka, spark and/or Hadoop

• Strong software development skills (configuration management, issue tracking, estimation, Agile/Scrum).

• Experience building and scaling systems both on-premise and the cloud. Experience architecting for a hybrid cloud environment is highly desired.

• Excellent verbal and written communication skills. Communicate effectively, both written and verbal, with technical and non-technical multi-functional teams.

• Prior experience in the advertising industry is a huge plus.

• .Knowledge of Financial software systems including budgeting, forecasting, and ERP integrations would be plus

Description

Meet with internal partners to determine business, functional and technical requirements and participate in application design, configuration, testing and deployment - Perform integration with Salesforce platforms - Participate in efforts to develop and implement testing, training and documentation - Hands on programming, along with other members of the team - Interact with Ad Platform Senior Management for prioritization, scoping and planning exercises - Provide technical assistance and end user troubleshooting support for bug fixes, enhancements, and -how-to- assistance This position is available in New York City or Austin, Texas.

Education & Experience

- Bachelor's degree or equivalent experience required. - Master Degree in Computer Science or other Engineering field strongly desired. Apple's most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We're proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount - both offer everyone at Apple the chance to share in the company's success. You'll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products. Apple benefits programs vary by country and are subject to eligibility requirements. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace.

Additional Requirements

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Software Engineer, Ad Platforms

Austin,Texas,United States

Software and Services

• 3+ years of professional software development experience

• 3+ years of experience in Java & related technologies such as Spring, ReST, JUnit/TestNG, Jersey, Jetty, JMX, etc.

• 1+ years of experience working in Cloud architectures such as AWS, Google Cloud etc.,

• Knowledge and experience in large scale production systems and backend services development in Java.

• Knowledge of web services standards and related technologies such as HTTP, JSON, XML, SOAP, REST

• Experience with relational databases (Oracle, SQL Server, etc.).

• Experience in building and implementing resilient and scalable RESTful APIs.

• Experience in object-oriented software development with a deep understanding of scalable distributed systems like Cassandra, Solr, Kafka, spark and/or Hadoop.

• Strong software development skills (configuration management, issue tracking, estimation, Agile/Scrum).

• Experience building and scaling systems both on-premise and the cloud. Experience architecting for a hybrid cloud environment is highly desired.

• Excellent verbal and written communication skills. Communicate effectively, both written and verbal, with technical and non-technical multi-functional teams.

• Prior experience in the advertising industry is a huge plus.

• Knowledge of Financial software systems including budgeting, forecasting, and ERP integrations would be plus

Description

The Finance & Billing team is the backbone of Apple's Ad Platform Revenue & Payout function for our partners. As a catalyst to this team, you will design and develop a scalable back-end system that will handle payments, payouts and deliver key business data to our cross-functional stakeholders. You will build and maintain interfaces used by both internal systems and thousands of developers and advertisers worldwide. You are self-motivated, have excellent design instincts, and enjoy working with cross-functional teams. You will build high-performing, elegant systems from the ground up, in close partnerships with various teams around you. You will also possess keen judgment in selecting technologies and building the right solution for the interesting challenges we get to tackle here. This position is available in New York City or Austin, Texas.

Education & Experience

Bachelor's degree or equivalent experience required. Master Degree in Computer Science or other Engineering field strongly desired.

Additional Requirements

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Core BringUp Engineer

Austin,Texas,United States

Software and Services

• A genuine passion for embedded development

• Highly proficient in C/C++ Experience with JTAG and other debuggers

• Previous experience writing embedded device drivers

• Previous experience with platform bring-up or porting of operating systems

• Previous exposure to hardware and processor simulation

• Knowledge of hardware platforms & processor architectures

• Proven creative, critical thinking and troubleshooting skills

• Highly professional, with the ability to deliver proven work on tight schedules

• Excellent collaborative skills

• Outstanding written and verbal communication

Description

Work with multi-functional teams to support product requirements for the iPhone/iPad/AppleWatch/AppleTV Bring-up, verification, and debug of new hardware platforms Develop firmware and drivers Drive product features and functional/industry specifications Involvement in specification for hardware platforms

Education & Experience

Master's (preferred) or Bachelor's degree or equivalent experience in computer science or a related field.

Additional Requirements

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Systems Design Engineer

Boulder,Colorado,United States

Hardware

• Professional experience designing, debugging and working with electromechanical systems

• Working knowledge of sensors (optical, force, pressure, acoustic, OR motion sensors)

• Familiarity programming in one or more of the following: C/C++/Objective-C

• Knowledge of digital signal processing (DSP) and control systems

• Strong applied mathematical skills (algorithms, modeling, simulations)

• Experience analyzing and processing large data sets

Description

The Systems Design Engineer will be responsible for the development and deployment of calibration and test equipment for Apple's manufacturing lines. This engineer will work closely with the validation and design groups throughout the New Product Introduction (NPI) phase to ensure the success of current and future Apple products. Responsibilities will be tuned to match the candidate's technical background, but you may be expected to: Maintain, optimize and debug software in C/C++/Objective-C Analyze large amounts of sensor data and adopt data-driven approaches to solving engineering challenges Architect hardware for systems to test and calibrate product sensors, and maintain those systems through production Perform failure mode root cause analysis and resolution, debugging from the system level down to the component level Work with our mechanical team to specify and validate the required mechanical fixturing & automation systems Drive system bring-up and qualification at vendors and contract manufacturers during NPI builds (usually in Asia, expected 25% travel)

Education & Experience

BS, MS in Engineering or related field. 3+ years of professional experience or equivalent

Additional Requirements

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Special Projects Systems Program Owner

Austin,Texas,United States

Software and Services

• Experience in live customer support for complex issues is a plus.

• Knowledge of and experience with project/program management methodology - Six Sigma, PMI or other related certification a plus.

• Experience managing projects/programs of all sizes, including large, cross-functional contact center or support initiatives, preferably with an emphasis on Contact Center Advisor tools

• 5-7 years project/program management experience

• Extensive knowledge of the AppleCare Contact Center Tools and Procedures is a must

• Excellent communication skills

• Good leadership skills

• Good presentation skills

• Ability to maintain and develop relationships within the cross-functional teams

• Strong analytical skills

• Excellent organizational and documentation skills

• Proficient knowledge of the system development life-cycles and collaborative with amazing talent and tremendous drive.

Description

Key responsibilities will include: Conceive, analyze, develop, and manage strategic process improvement and new, innovative program initiatives for Apple's support business. Analysis of current state tools and procedures working toward strategic change to improve the contact center and help achieve their overall business objectives. Gathering and writing of business requirements documents and Clarity Ideas is a critical part of this role. In this role, one will have the opportunity to lead initiatives of various sizes from analysis through to implementation (from team specific to global in nature). Represent the Advisor Platforms Team and the Support Programs organization as a whole to other internal groups, 3rd parties such as Vendors, and occasionally to customers, to ensure that Apple's service and support objectives are understood. Coordinate efforts and ensure that internal groups are informed of new program developments in other Apple areas. Ensure projects are delivered on time, within budget and are consistent within the larger context of the program/project. Ensure a smooth, effective program introduction and implementation by coordinating support requirement efforts with cross-functional partners. Ensure initiative alignment with business vision, strategy and deployment within company. Act independently and as a top level contributor in determining project direction and frequently is a team leader on major, complex projects. Maintain strict secrecy on confidential projects. Travel is required as this is a global role.

Education & Experience

BS/BA or equivalent experience

Additional Requirements

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

US-Senior Manager

Florida Mall

Orlando,Florida,United States

Apple Retail

• Ability to collaborate with the store leadership team to develop strategic plans across multiple business groups, improving process and surpassing standards to drive the business in the store

• Proven ability to inspire, coach, train, and develop store team members to consistently provide exceptional customer service and drive for results

• Experience adapting to challenges, providing support, and guiding communications in a constantly changing retail environment

Description

As a Senior Manager, you guide other leaders to inspire top performance from their teams. You monitor multiple lines of business within the store to achieve operational objectives and collaborate with corporate business partners to report results. You're knowledgeable about the industry and keep up to date about competitors and trends. You lead the sales and customer support teams by example, finding solutions to create and maintain a high level of customer focus. To foster growth among your staff, you coach and encourage with clear communications. By developing strong relationships across teams and with customers, you create an environment that enhances loyalty for Apple products and services. Discover even more benefits of doing what you love. Apple's most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We're proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount - both offer everyone at Apple the chance to share in the company's success. You'll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products. Note: Apple benefits programs vary by country and are subject to eligibility requirements.

Education & Experience

Additional Requirements

• - You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

• - Cross-industry experience is welcome - a retail background is not necessary.

• - You have a passion for learning about Apple technology and products.

• - You're fluent in English (both written and spoken) and the local language. Multilingual ability is a plus.

• - You'll need to be flexible with your schedule. Your work hours will be based on business needs.

• - If you live in Colorado, please clickhere (https://www.apple.com/jobs/us/colorado/senior_manager.html) .

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Labor & Employment Counsel

New York City,New York,United States

Corporate Functions

• 7+ years relevant legal experience

• Experience managing and completing complex projects

• Excellent knowledge of federal and state labor and employment laws and regulations (including ADA, ADEA, FMLA, FLSA, NLRA etc.)

• Excellent written and oral communication skills

• Strong client relation skills

• Experience working directly with management

• Sense of humor and commitment to professionalism

Description

The Labor & Employment Counsel will provide advice and counsel to management and Human Resource professionals on a broad range of legal issues including, but not limited to, employee and labor relations; discipline and terminations; and internal investigations. Additional responsibilities include facilitating legal training and managing outside counsel on employment litigation matters and administrative charges.

Education & Experience

JD and barred in at least one US state

Additional Requirements

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

US-Senior Manager

Florida Mall

Orlando,Florida,United States

Apple Retail

• Ability to collaborate with the store leadership team to develop strategic plans across multiple business groups, improving process and surpassing standards to drive the business in the store

• Proven ability to inspire, coach, train, and develop store team members to consistently provide exceptional customer service and drive for results

• Experience adapting to challenges, providing support, and guiding communications in a constantly changing retail environment

Description

As a Senior Manager, you guide other leaders to inspire top performance from their teams. You monitor multiple lines of business within the store to achieve operational objectives and collaborate with corporate business partners to report results. You're knowledgeable about the industry and keep up to date about competitors and trends. You lead the sales and customer support teams by example, finding solutions to create and maintain a high level of customer focus. To foster growth among your staff, you coach and encourage with clear communications. By developing strong relationships across teams and with customers, you create an environment that enhances loyalty for Apple products and services. Discover even more benefits of doing what you love. Apple's most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We're proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount - both offer everyone at Apple the chance to share in the company's success. You'll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products. Note: Apple benefits programs vary by country and are subject to eligibility requirements.

Education & Experience

Additional Requirements

• - You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

• - Cross-industry experience is welcome - a retail background is not necessary.

• - You have a passion for learning about Apple technology and products.

• - You're fluent in English (both written and spoken) and the local language. Multilingual ability is a plus.

• - You'll need to be flexible with your schedule. Your work hours will be based on business needs.

• - If you live in Colorado, please clickhere (https://www.apple.com/jobs/us/colorado/senior_manager.html) .

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Apple Part Time Reseller Specialist

McDonough,Georgia,United States

Sales and Business Development

• We welcome candidates from all backgrounds, with experience delivering an outstanding customer experience.

• You have a passion for Apple and eager to share that passion with others.

• Strong communication and listening skills that let you speak as freely and comfortably with small groups as with individual customers.

• Strong interest in connecting technology to customer needs, with a love for continuous learning about Apple products and features.

• You have excellent customer service skills that allow you to translate complex conversations into simple solutions.

• Detail oriented, self motivated, comfortable working in a fast paced environment.

• You are willing to embrace Apple's unique style for service.

• You have strong people skills-you're empathic, a good listener, and compassionate.

• Able to work a schedule that includes evenings and weekends, 24 hours per week.

Description

As an Apple Reseller Specialist you are skilled at uncovering customers' needs, then following through with solutions. Always curious, you stay on top of news about products and initiatives, ready to apply your findings in customer interactions. Providing a magical experience also includes showcasing our icon products, accessories and services through outstanding merchandising, when needed you will be trained and ready to deliver. Your success is measured by your ability to create new owners of our products. You are proud to represent Apple, and you get phenomenal happiness from helping customers do more with our products and develop relationships with our brand.

Education & Experience

High School Education is essential.

Additional Requirements

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Apple Part Time Reseller Specialist

McDonough,Georgia,United States

Sales and Business Development

• We welcome candidates from all backgrounds, with experience delivering an outstanding customer experience.

• You have a passion for Apple and eager to share that passion with others.

• Strong communication and listening skills that let you speak as freely and comfortably with small groups as with individual customers.

• Strong interest in connecting technology to customer needs, with a love for continuous learning about Apple products and features.

• You have excellent customer service skills that allow you to translate complex conversations into simple solutions.

• Detail oriented, self motivated, comfortable working in a fast paced environment.

• You are willing to embrace Apple's unique style for service.

• You have strong people skills-you're empathic, a good listener, and compassionate.

• Able to work a schedule that includes evenings and weekends, 24 hours per week.

Description

As an Apple Reseller Specialist you are skilled at uncovering customers' needs, then following through with solutions. Always curious, you stay on top of news about products and initiatives, ready to apply your findings in customer interactions. Providing a magical experience also includes showcasing our icon products, accessories and services through outstanding merchandising, when needed you will be trained and ready to deliver. Your success is measured by your ability to create new owners of our products. You are proud to represent Apple, and you get phenomenal happiness from helping customers do more with our products and develop relationships with our brand.

Education & Experience

High School Education is essential.

Additional Requirements

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

US-Senior Manager

Towson Town Center

Towson,Maryland,United States

Apple Retail

• Ability to collaborate with the store leadership team to develop strategic plans across multiple business groups, improving process and surpassing standards to drive the business in the store

• Proven ability to inspire, coach, train, and develop store team members to consistently provide exceptional customer service and drive for results

• Experience adapting to challenges, providing support, and guiding communications in a constantly changing retail environment

Description

As a Senior Manager, you guide other leaders to inspire top performance from their teams. You monitor multiple lines of business within the store to achieve operational objectives and collaborate with corporate business partners to report results. You're knowledgeable about the industry and keep up to date about competitors and trends. You lead the sales and customer support teams by example, finding solutions to create and maintain a high level of customer focus. To foster growth among your staff, you coach and encourage with clear communications. By developing strong relationships across teams and with customers, you create an environment that enhances loyalty for Apple products and services. Discover even more benefits of doing what you love. Apple's most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We're proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount - both offer everyone at Apple the chance to share in the company's success. You'll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products. Note: Apple benefits programs vary by country and are subject to eligibility requirements.

Education & Experience

Additional Requirements

• - You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

• - Cross-industry experience is welcome - a retail background is not necessary.

• - You have a passion for learning about Apple technology and products.

• - You're fluent in English (both written and spoken) and the local language. Multilingual ability is a plus.

• - You'll need to be flexible with your schedule. Your work hours will be based on business needs.

• - If you live in Colorado, please clickhere (https://www.apple.com/jobs/us/colorado/senior_manager.html) .

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

US-Lead

Ross Park

Pittsburgh,Pennsylvania,United States

Apple Retail

• Experience motivating others to achieve positive results

• Track record of influencing and gaining the support of others

• Relates well to diverse groups of people and offers support as appropriate

• Experience de-escalating conflict among peers and colleagues

• Can make quality and timely decisions to adjust for changing business needs

• Able to effectively solve problems and make key decisions using analytics, experience and judgment

• Has excellent attention to detail and a willingness to take initiative

• Able to work autonomously and without close supervision

• Demonstrated organizational skills and experience

Description

Lead and encourage customer engagement, drive sales and awareness of Apple's value proposition for business, and build loyalty Maintain efficient and positive customer journey through identifying obstacles, making strategic adjustments, and anticipating potential process changes Develop strategies with the Shopping Experience Manager to increase access to our customers, reduce customer wait times, and meet customer demand Review and assess store reporting and customer feedback daily and share with the leadership team to make adjustments, recognize successes and find opportunities for improvement in key areas in the Shopping Experience Be a resource to identify training opportunities for team members and partner with Shopping Experience Manager to suggest plans for skill improvement. Be an early adopter and change agent for new products and services, our ecosystem, and company initiatives in-store and online Be a role model and mentor others in the Shopping Experience by driving sales, maintaining up-to-date product & service knowledge, purchasing options- including financing and carrier offers through the Apple Steps of Service Energize, inform, and align store employees around store performance goals and communications. Address time-sensitive employee feedback, questions and concerns and escalate to a store leadership as appropriate. Recommend daily staffing and scheduling to the store leadership team to align with changing customer and/or employee needs and traffic patterns. Address the operational needs of the store, including, but not limited to, opening/closing procedures, cash management, overrides, visual standards, urgent maintenance issues, and Loss Prevention partnership. Fulfill the responsibilities of the Support role in alignment with Apple's policies and procedures. Perform other duties as assigned.

Education & Experience

Additional Requirements

• - Has mentored, coached, or led others personally or professionally

• - Demonstrated ability to drive strong results both individually and in a team environment

• - Prior experience implementing or optimizing work processes, preferred

• - Skilled at making in the moment decisions in allocating resources or adjusting processes to provide an exceptional customer experience

• - Proven ability to adapt communication to a complex audience with many learning styles

• - If you live in Colorado, please clickhere (https://www.apple.com/jobs/us/colorado/lead.html) .

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Apple Support College Program - Sam Houston State University

Huntsville,Alabama,United States

Students

• Real passion for customer service and ownership of the customer experience including comprehensive issue resolution

• Potential for tailoring communication style for differing audiences

• Able to self-manage and work independently in a fast-paced, constantly changing environment

• Teamwork mentality with aptitude for sharing expertise and appreciating feedback

• Effective time management including the ability to multi-task, organize and prioritize

• Ability to research and grasp technical information across multiple tools while talking with customers

• iOS , Smartphone, Tablet, PC or Mac experience

• Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn while accepting new challenges

Description

As an Apple Support At Home Advisor, you will be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs. As our customers' first point of contact, you'll be the friendly voice of Apple, providing world class customer service, troubleshooting, and technical support. We'll rely on you to listen to our customers and use your technical knowledge, creativity, and passion to meet their needs - and remind them that behind our awesome, products are amazing people. Because, we believe our individual backgrounds, perspectives, and passions help us create the ideas that move all of us forward. We'll train you to be the best. This position comes with competitive pay, tuition reimbursement, phenomenal benefits, eligibility to participate in our company stock plan or awarded stock, time off, discounts on Apple products, and dedicated resources to support your ongoing growth and career development! Working for Apple isn't the only benefit. You'll have the opportunity to work from home, be connected to a diverse collective of individuals, earning where you learn. To excel in this environment, you'll need the discipline and ability to work remotely from coworkers and management.

Education & Experience

Students must be enrolled at a four-year university in the U.S. pursuing a bachelor's degree or higher Computer Science, Business, Engineering and Computer Information Systems majors are preferred 2.7 GPA preferred

Additional Requirements

• Availability to attend approximately up to nine weeks of required online training on a fixed schedule that may include weekends (Training may be either 24 or 40 hours per week depending on hire date)

• Flexibility to work three, four hour shifts, on week days, between the hours of 4:00 p.m. and 10:30 p.m. Central and one eight hour shift on weekends, primarily Saturdays, including holidays, between the hours of 7:00 a.m. and 10:30 p.m. Central. Depending on business needs, there is the possibility to flex up or down in weekly hours worked.

• Successful completion of a pre-employment assessment and background check

• Successfully complete initial training

• Minimum typing speed of 40 WPM while in conversation with customers

• A quiet workspace, ergonomic chair, and desk

• A hard-wired internet connection directly from a provider with a minimum download speed of 10 Mbps download and 3 Mbps upload at your address, with

• If you live in Colorado, pleaseclick here (https://jobs.apple.com/en-us/details/200412819/apple-support-college-program-colorado?team=STDNT) . This disclosure is required by Colorado law and only applies to Colorado residents.

• Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally-protected characteristics.

• Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

• Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

• Apple participates in the E-Verify program in certain locations, as required by law.

• Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

• Apple is a drug-free workplace.

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Apple Support College Program - Indiana University-Bloomington

Bloomington,Indiana,United States

Students

• Real passion for customer service and ownership of the customer experience including comprehensive issue resolution

• Potential for tailoring communication style for differing audiences

• Able to self-manage and work independently in a fast-paced, constantly changing environment

• Teamwork mentality with aptitude for sharing expertise and appreciating feedback

• Effective time management including the ability to multi-task, organize and prioritize

• Ability to research and grasp technical information across multiple tools while talking with customers

• iOS , Smartphone, Tablet, PC or Mac experience

• Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn while accepting new challenges

Description

As an Apple Support At Home Advisor, you will be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs. As our customers' first point of contact, you'll be the friendly voice of Apple, providing world class customer service, troubleshooting, and technical support. We'll rely on you to listen to our customers and use your technical knowledge, creativity, and passion to meet their needs - and remind them that behind our awesome, products are amazing people. Because, we believe our individual backgrounds, perspectives, and passions help us create the ideas that move all of us forward. We'll train you to be the best. This position comes with competitive pay, tuition reimbursement, phenomenal benefits, eligibility to participate in our company stock plan or awarded stock, time off, discounts on Apple products, and dedicated resources to support your ongoing growth and career development! Working for Apple isn't the only benefit. You'll have the opportunity to work from home, be connected to a diverse collective of individuals, earning where you learn. To excel in this environment, you'll need the discipline and ability to work remotely from coworkers and management.

Education & Experience

Students must be enrolled at a four-year university in the U.S. pursuing a bachelor's degree or higher Computer Science, Business, Engineering and Computer Information Systems majors are preferred 2.7 GPA preferred

Additional Requirements

• Availability to attend approximately up to nine weeks of required online training on a fixed schedule that may include weekends (Training may be either 24 or 40 hours per week depending on hire date)

• Flexibility to work three, four hour shifts, on week days, between the hours of 4:00 p.m. and 10:30 p.m. Central and one eight hour shift on weekends, primarily Saturdays, including holidays, between the hours of 7:00 a.m. and 10:30 p.m. Central. Depending on business needs, there is the possibility to flex up or down in weekly hours worked.

• Successful completion of a pre-employment assessment and background check

• Successfully complete initial training

• Minimum typing speed of 40 WPM while in conversation with customers

• A quiet workspace, ergonomic chair, and desk

• A hard-wired internet connection directly from a provider with a minimum download speed of 10 Mbps download and 3 Mbps upload at your address, with

• If you live in Colorado, pleaseclick here (https://jobs.apple.com/en-us/details/200412819/apple-support-college-program-colorado?team=STDNT) . This disclosure is required by Colorado law and only applies to Colorado residents.

• Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally-protected characteristics.

• Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

• Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

• Apple participates in the E-Verify program in certain locations, as required by law.

• Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

• Apple is a drug-free workplace.

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Apple Support College Program - Ohio State University

Columbus,Ohio,United States

Students

• Real passion for customer service and ownership of the customer experience including comprehensive issue resolution

• Potential for tailoring communication style for differing audiences

• Able to self-manage and work independently in a fast-paced, constantly changing environment

• Teamwork mentality with aptitude for sharing expertise and appreciating feedback

• Effective time management including the ability to multi-task, organize and prioritize

• Ability to research and grasp technical information across multiple tools while talking with customers

• iOS , Smartphone, Tablet, PC or Mac experience

• Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn while accepting new challenges

Description

As an Apple Support At Home Advisor, you will be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs. As our customers' first point of contact, you'll be the friendly voice of Apple, providing world class customer service, troubleshooting, and technical support. We'll rely on you to listen to our customers and use your technical knowledge, creativity, and passion to meet their needs - and remind them that behind our awesome, products are amazing people. Because, we believe our individual backgrounds, perspectives, and passions help us create the ideas that move all of us forward. We'll train you to be the best. This position comes with competitive pay, tuition reimbursement, phenomenal benefits, eligibility to participate in our company stock plan or awarded stock, time off, discounts on Apple products, and dedicated resources to support your ongoing growth and career development! Working for Apple isn't the only benefit. You'll have the opportunity to work from home, be connected to a diverse collective of individuals, earning where you learn. To excel in this environment, you'll need the discipline and ability to work remotely from coworkers and management.

Education & Experience

Students must be enrolled at a four-year university in the U.S. pursuing a bachelor's degree or higher Computer Science, Business, Engineering and Computer Information Systems majors are preferred 2.7 GPA preferred

Additional Requirements

• Availability to attend approximately up to nine weeks of required online training on a fixed schedule that may include weekends (Training may be either 24 or 40 hours per week depending on hire date)

• Flexibility to work three, four hour shifts, on week days, between the hours of 4:00 p.m. and 10:30 p.m. Central and one eight hour shift on weekends, primarily Saturdays, including holidays, between the hours of 7:00 a.m. and 10:30 p.m. Central. Depending on business needs, there is the possibility to flex up or down in weekly hours worked.

• Successful completion of a pre-employment assessment and background check

• Successfully complete initial training

• Minimum typing speed of 40 WPM while in conversation with customers

• A quiet workspace, ergonomic chair, and desk

• A hard-wired internet connection directly from a provider with a minimum download speed of 10 Mbps download and 3 Mbps upload at your address, with

• If you live in Colorado, pleaseclick here (https://jobs.apple.com/en-us/details/200412819/apple-support-college-program-colorado?team=STDNT) . This disclosure is required by Colorado law and only applies to Colorado residents.

• Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally-protected characteristics.

• Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

• Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

• Apple participates in the E-Verify program in certain locations, as required by law.

• Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

• Apple is a drug-free workplace.

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Apple Part Time Reseller Specialist

Evansville,Indiana,United States

Sales and Business Development

• We welcome candidates from all backgrounds, with experience delivering an outstanding customer experience.

• You have a passion for Apple and eager to share that passion with others.

• Strong communication and listening skills that let you speak as freely and comfortably with small groups as with individual customers.

• Strong interest in connecting technology to customer needs, with a love for continuous learning about Apple products and features.

• You have excellent customer service skills that allow you to translate complex conversations into simple solutions.

• Detail oriented, self motivated, comfortable working in a fast paced environment.

• You are willing to embrace Apple's unique style for service.

• You have strong people skills-you're empathic, a good listener, and compassionate.

• Able to work a schedule that includes evenings and weekends, 24 hours per week.

Description

As an Apple Reseller Specialist you are skilled at uncovering customers' needs, then following through with solutions. Always curious, you stay on top of news about products and initiatives, ready to apply your findings in customer interactions. Providing a magical experience also includes showcasing our icon products, accessories and services through outstanding merchandising, when needed you will be trained and ready to deliver. Your success is measured by your ability to create new owners of our products. You are proud to represent Apple, and you get phenomenal happiness from helping customers do more with our products and develop relationships with our brand.

Education & Experience

High School Education is essential.

Additional Requirements

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

US-Manager

Cumberland Mall

Atlanta,Georgia,United States

Apple Retail

• Proven ability to drive amazing customer experiences - and results - through team development.

• Experience with diplomatically managing multiple commitments to customers, staff, and operations.

• Ability to adapt to challenges while remaining calm in a constantly changing retail environment.

Description

As a Manager, you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring, training, and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy. Discover even more benefits of doing what you love. Apple's most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We're proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount - both offer everyone at Apple the chance to share in the company's success. You'll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products. Note: Apple benefits programs vary by country and are subject to eligibility requirements.

Education & Experience

Additional Requirements

• - You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

• - Cross-industry experience is welcome.

• - You have a passion for learning about Apple technology and products.

• - Multilingual ability is a plus.

• - You'll need to be flexible with your schedule. Your work hours will be based on business needs.

• - If you live in Colorado, please clickhere (https://www.apple.com/jobs/us/colorado/manager.html) .

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Senior Product Marketing Manager

Santa Clara Valley (Cupertino),California,United States

Corporate Functions

• Multifaceted experience, typically for 8+ years, with a focus on product marketing.

• Crafting strategies for product-market fit.

• Build frameworks and processes that support high growth.

• Resolve complex issues in creative and effective ways.

• An extraordinary communicator with curiosity of encouraging positive relationships with people in different subject areas and at different levels. This includes customer and partner relationships.

Description

Collaborate with marketing leadership and business partners across the organization to develop a strong understanding of business requirements and align on prioritization. Reduce broad concepts and business strategies into structured product marketing plans. Perform market research, supervise competitive activity, and identify customer needs. Develop marketing tools for successful product introductions including but not limited to strategic framing, developing buyer personas, crafting strong messaging, performing competitive analysis, and enabling sales.

Education & Experience

Prefer: Bachelor's degree. MBA or Master's degree in applicable field is a plus.

Additional Requirements

• Occasional travel may be required, both domestic and international.

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Apple Support College Program - University of Central Florida

Orlando,Florida,United States

Students

• Real passion for customer service and ownership of the customer experience including comprehensive issue resolution

• Potential for tailoring communication style for differing audiences

• Able to self-manage and work independently in a fast-paced, constantly changing environment

• Teamwork mentality with aptitude for sharing expertise and appreciating feedback

• Effective time management including the ability to multi-task, organize and prioritize

• Ability to research and grasp technical information across multiple tools while talking with customers

• iOS , Smartphone, Tablet, PC or Mac experience

• Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn while accepting new challenges

Description

As an Apple Support At Home Advisor, you will be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs. As our customers' first point of contact, you'll be the friendly voice of Apple, providing world class customer service, troubleshooting, and technical support. We'll rely on you to listen to our customers and use your technical knowledge, creativity, and passion to meet their needs - and remind them that behind our awesome, products are amazing people. Because, we believe our individual backgrounds, perspectives, and passions help us create the ideas that move all of us forward. We'll train you to be the best. This position comes with competitive pay, tuition reimbursement, phenomenal benefits, eligibility to participate in our company stock plan or awarded stock, time off, discounts on Apple products, and dedicated resources to support your ongoing growth and career development! Working for Apple isn't the only benefit. You'll have the opportunity to work from home, be connected to a diverse collective of individuals, earning where you learn. To excel in this environment, you'll need the discipline and ability to work remotely from coworkers and management.

Education & Experience

Students must be enrolled at a four-year university in the U.S. pursuing a bachelor's degree or higher Computer Science, Business, Engineering and Computer Information Systems majors are preferred 2.7 GPA preferred

Additional Requirements

• Availability to attend approximately up to nine weeks of required online training on a fixed schedule that may include weekends (Training may be either 24 or 40 hours per week depending on hire date)

• Flexibility to work three, four hour shifts, on week days, between the hours of 4:00 p.m. and 10:30 p.m. Central and one eight hour shift on weekends, primarily Saturdays, including holidays, between the hours of 7:00 a.m. and 10:30 p.m. Central. Depending on business needs, there is the possibility to flex up or down in weekly hours worked.

• Successful completion of a pre-employment assessment and background check

• Successfully complete initial training

• Minimum typing speed of 40 WPM while in conversation with customers

• A quiet workspace, ergonomic chair, and desk

• A hard-wired internet connection directly from a provider with a minimum download speed of 10 Mbps download and 3 Mbps upload at your address, with

• If you live in Colorado, pleaseclick here (https://jobs.apple.com/en-us/details/200412819/apple-support-college-program-colorado?team=STDNT) . This disclosure is required by Colorado law and only applies to Colorado residents.

• Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally-protected characteristics.

• Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

• Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

• Apple participates in the E-Verify program in certain locations, as required by law.

• Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

• Apple is a drug-free workplace.

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Apple Support College Program - University of Alabama

Tuscaloosa,Alabama,United States

Students

• Real passion for customer service and ownership of the customer experience including comprehensive issue resolution

• Potential for tailoring communication style for differing audiences

• Able to self-manage and work independently in a fast-paced, constantly changing environment

• Teamwork mentality with aptitude for sharing expertise and appreciating feedback

• Effective time management including the ability to multi-task, organize and prioritize

• Ability to research and grasp technical information across multiple tools while talking with customers

• iOS , Smartphone, Tablet, PC or Mac experience

• Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn while accepting new challenges

Description

As an Apple Support At Home Advisor, you will be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs. As our customers' first point of contact, you'll be the friendly voice of Apple, providing world class customer service, troubleshooting, and technical support. We'll rely on you to listen to our customers and use your technical knowledge, creativity, and passion to meet their needs - and remind them that behind our awesome, products are amazing people. Because, we believe our individual backgrounds, perspectives, and passions help us create the ideas that move all of us forward. We'll train you to be the best. This position comes with competitive pay, tuition reimbursement, phenomenal benefits, eligibility to participate in our company stock plan or awarded stock, time off, discounts on Apple products, and dedicated resources to support your ongoing growth and career development! Working for Apple isn't the only benefit. You'll have the opportunity to work from home, be connected to a diverse collective of individuals, earning where you learn. To excel in this environment, you'll need the discipline and ability to work remotely from coworkers and management.

Education & Experience

Students must be enrolled at a four-year university in the U.S. pursuing a bachelor's degree or higher Computer Science, Business, Engineering and Computer Information Systems majors are preferred 2.7 GPA preferred

Additional Requirements

• Availability to attend approximately up to nine weeks of required online training on a fixed schedule that may include weekends (Training may be either 24 or 40 hours per week depending on hire date)

• Flexibility to work three, four hour shifts, on week days, between the hours of 4:00 p.m. and 10:30 p.m. Central and one eight hour shift on weekends, primarily Saturdays, including holidays, between the hours of 7:00 a.m. and 10:30 p.m. Central. Depending on business needs, there is the possibility to flex up or down in weekly hours worked.

• Successful completion of a pre-employment assessment and background check

• Successfully complete initial training

• Minimum typing speed of 40 WPM while in conversation with customers

• A quiet workspace, ergonomic chair, and desk

• A hard-wired internet connection directly from a provider with a minimum download speed of 10 Mbps download and 3 Mbps upload at your address, with

• If you live in Colorado, pleaseclick here (https://jobs.apple.com/en-us/details/200412819/apple-support-college-program-colorado?team=STDNT) . This disclosure is required by Colorado law and only applies to Colorado residents.

• Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally-protected characteristics.

• Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

• Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

• Apple participates in the E-Verify program in certain locations, as required by law.

• Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

• Apple is a drug-free workplace.

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Apple Support College Program - University of North Carolina, Wilmington

Wilmington,North Carolina,United States

Students

• Real passion for customer service and ownership of the customer experience including comprehensive issue resolution

• Potential for tailoring communication style for differing audiences

• Able to self-manage and work independently in a fast-paced, constantly changing environment

• Teamwork mentality with aptitude for sharing expertise and appreciating feedback

• Effective time management including the ability to multi-task, organize and prioritize

• Ability to research and grasp technical information across multiple tools while talking with customers

• iOS , Smartphone, Tablet, PC or Mac experience

• Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn while accepting new challenges

Description

As an Apple Support At Home Advisor, you will be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs. As our customers' first point of contact, you'll be the friendly voice of Apple, providing world class customer service, troubleshooting, and technical support. We'll rely on you to listen to our customers and use your technical knowledge, creativity, and passion to meet their needs - and remind them that behind our awesome, products are amazing people. Because, we believe our individual backgrounds, perspectives, and passions help us create the ideas that move all of us forward. We'll train you to be the best. This position comes with competitive pay, tuition reimbursement, phenomenal benefits, eligibility to participate in our company stock plan or awarded stock, time off, discounts on Apple products, and dedicated resources to support your ongoing growth and career development! Working for Apple isn't the only benefit. You'll have the opportunity to work from home, be connected to a diverse collective of individuals, earning where you learn. To excel in this environment, you'll need the discipline and ability to work remotely from coworkers and management.

Education & Experience

Students must be enrolled at a four-year university in the U.S. pursuing a bachelor's degree or higher Computer Science, Business, Engineering and Computer Information Systems majors are preferred 2.7 GPA preferred

Additional Requirements

• Availability to attend approximately up to nine weeks of required online training on a fixed schedule that may include weekends (Training may be either 24 or 40 hours per week depending on hire date)

• Flexibility to work three, four hour shifts, on week days, between the hours of 4:00 p.m. and 10:30 p.m. Central and one eight hour shift on weekends, primarily Saturdays, including holidays, between the hours of 7:00 a.m. and 10:30 p.m. Central. Depending on business needs, there is the possibility to flex up or down in weekly hours worked.

• Successful completion of a pre-employment assessment and background check

• Successfully complete initial training

• Minimum typing speed of 40 WPM while in conversation with customers

• A quiet workspace, ergonomic chair, and desk

• A hard-wired internet connection directly from a provider with a minimum download speed of 10 Mbps download and 3 Mbps upload at your address, with

• If you live in Colorado, pleaseclick here (https://jobs.apple.com/en-us/details/200412819/apple-support-college-program-colorado?team=STDNT) . This disclosure is required by Colorado law and only applies to Colorado residents.

• Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally-protected characteristics.

• Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

• Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

• Apple participates in the E-Verify program in certain locations, as required by law.

• Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

• Apple is a drug-free workplace.

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple