Company Detail

  • Posted - May 20, 2022

    Big Data Engineer - Austin Austin,Texas,United States Software and Servic...

    Big Data Engineer - Austin Austin,Texas,United States Software and Services 5+ years of professional experience with Big Data systems, data pipeli...

    Austin, TX

    Posted - May 20, 2022

    Big Data Engineer - Austin Austin,Texas,United States Software and Servic...

    Big Data Engineer - Austin Austin,Texas,United States Software and Services 5+ years of professional experience with Big Data systems, data pipeli...

    Austin, TX
  • Posted - May 20, 2022

    Senior Art Director Culver City,California,United States Marketing You...

    Senior Art Director Culver City,California,United States Marketing You have 10+ years of experience, 2+ as a manager, crafting extraordinary creat...

    Culver City, CA

    Posted - May 20, 2022

    Senior Art Director Culver City,California,United States Marketing You...

    Senior Art Director Culver City,California,United States Marketing You have 10+ years of experience, 2+ as a manager, crafting extraordinary creat...

    Culver City, CA
  • Posted - May 20, 2022

    US-Genius Admin Old Orchard Skokie,Illinois,United States Apple Retail...

    US-Genius Admin Old Orchard Skokie,Illinois,United States Apple Retail Adept at creative problem solving. Motivated to do what's best for the cus...

    Skokie, IL

    Posted - May 20, 2022

    US-Genius Admin Old Orchard Skokie,Illinois,United States Apple Retail...

    US-Genius Admin Old Orchard Skokie,Illinois,United States Apple Retail Adept at creative problem solving. Motivated to do what's best for the cus...

    Skokie, IL
  • Posted - May 20, 2022

    Order Admin for Business Support Specialist Austin,Texas,United States Su...

    Order Admin for Business Support Specialist Austin,Texas,United States Support and Service Demonstrates a passion for excellent customer service A...

    Austin, TX

    Posted - May 20, 2022

    Order Admin for Business Support Specialist Austin,Texas,United States Su...

    Order Admin for Business Support Specialist Austin,Texas,United States Support and Service Demonstrates a passion for excellent customer service A...

    Austin, TX
  • Posted - May 20, 2022

    AppleCare Special Systems Projects Team Manager Austin,Texas,United States...

    AppleCare Special Systems Projects Team Manager Austin,Texas,United States Software and Services 3+ years of people management experience, includi...

    Austin, TX

    Posted - May 20, 2022

    AppleCare Special Systems Projects Team Manager Austin,Texas,United States...

    AppleCare Special Systems Projects Team Manager Austin,Texas,United States Software and Services 3+ years of people management experience, includi...

    Austin, TX
  • Posted - May 20, 2022

    Business Systems Analyst, IS&T Customer Systems Austin,Texas,United St...

    Business Systems Analyst, IS&T Customer Systems Austin,Texas,United States Software and Services You have the ability to collaborate with mult...

    Austin, TX

    Posted - May 20, 2022

    Business Systems Analyst, IS&T Customer Systems Austin,Texas,United St...

    Business Systems Analyst, IS&T Customer Systems Austin,Texas,United States Software and Services You have the ability to collaborate with mult...

    Austin, TX
  • Posted - May 20, 2022

    US-Manager Walden Galleria Buffalo,New York,United States Apple Retail...

    US-Manager Walden Galleria Buffalo,New York,United States Apple Retail Proven ability to drive amazing customer experiences - and results - throu...

    Buffalo, NY

    Posted - May 20, 2022

    US-Manager Walden Galleria Buffalo,New York,United States Apple Retail...

    US-Manager Walden Galleria Buffalo,New York,United States Apple Retail Proven ability to drive amazing customer experiences - and results - throu...

    Buffalo, NY
  • Posted - May 20, 2022

    US-Manager Southlake Town Square Southlake,Texas,United States Apple Ret...

    US-Manager Southlake Town Square Southlake,Texas,United States Apple Retail Proven ability to drive amazing customer experiences - and results -...

    Southlake, TX

    Posted - May 20, 2022

    US-Manager Southlake Town Square Southlake,Texas,United States Apple Ret...

    US-Manager Southlake Town Square Southlake,Texas,United States Apple Retail Proven ability to drive amazing customer experiences - and results -...

    Southlake, TX
  • Posted - May 20, 2022

    Marketing Campaign Manager - Apple TVCulver City,California,United States...

    Marketing Campaign Manager - Apple TVCulver City,California,United States Marketing 7+ years of campaign management or marketing operations experie...

    Culver City, CA

    Posted - May 20, 2022

    Marketing Campaign Manager - Apple TVCulver City,California,United States...

    Marketing Campaign Manager - Apple TVCulver City,California,United States Marketing 7+ years of campaign management or marketing operations experie...

    Culver City, CA
  • Posted - May 20, 2022

    Marketing Operations Coordinator, Apple TVCulver City,California,United Sta...

    Marketing Operations Coordinator, Apple TVCulver City,California,United States Marketing Experience supporting senior level management in a network...

    Culver City, CA

    Posted - May 20, 2022

    Marketing Operations Coordinator, Apple TVCulver City,California,United Sta...

    Marketing Operations Coordinator, Apple TVCulver City,California,United States Marketing Experience supporting senior level management in a network...

    Culver City, CA
  • Posted - May 20, 2022

    US-Manager Crossgates Albany,New York,United States Apple Retail Prove...

    US-Manager Crossgates Albany,New York,United States Apple Retail Proven ability to drive amazing customer experiences - and results - through tea...

    Albany, NY

    Posted - May 20, 2022

    US-Manager Crossgates Albany,New York,United States Apple Retail Prove...

    US-Manager Crossgates Albany,New York,United States Apple Retail Proven ability to drive amazing customer experiences - and results - through tea...

    Albany, NY
  • Posted - May 20, 2022

    A/V Creative Production Manager, Apple TV+ Marketing Culver City,Californi...

    A/V Creative Production Manager, Apple TV+ Marketing Culver City,California,United States Marketing Brings an excellent understanding of creative...

    Culver City, CA

    Posted - May 20, 2022

    A/V Creative Production Manager, Apple TV+ Marketing Culver City,Californi...

    A/V Creative Production Manager, Apple TV+ Marketing Culver City,California,United States Marketing Brings an excellent understanding of creative...

    Culver City, CA
  • Posted - May 20, 2022

    US-Manager Mayfair Wauwatosa,Wisconsin,United States Apple Retail Prov...

    US-Manager Mayfair Wauwatosa,Wisconsin,United States Apple Retail Proven ability to drive amazing customer experiences - and results - through te...

    Wauwatosa, WI

    Posted - May 20, 2022

    US-Manager Mayfair Wauwatosa,Wisconsin,United States Apple Retail Prov...

    US-Manager Mayfair Wauwatosa,Wisconsin,United States Apple Retail Proven ability to drive amazing customer experiences - and results - through te...

    Wauwatosa, WI
  • Posted - May 20, 2022

    US-Manager Southdale Edina,Minnesota,United States Apple Retail Proven...

    US-Manager Southdale Edina,Minnesota,United States Apple Retail Proven ability to drive amazing customer experiences - and results - through team...

    Edina, MN

    Posted - May 20, 2022

    US-Manager Southdale Edina,Minnesota,United States Apple Retail Proven...

    US-Manager Southdale Edina,Minnesota,United States Apple Retail Proven ability to drive amazing customer experiences - and results - through team...

    Edina, MN
  • Posted - May 20, 2022

    Manager - Las Vegas Metro Las Vegas,Nevada,United States Apple Retail P...

    Manager - Las Vegas Metro Las Vegas,Nevada,United States Apple Retail Proven ability to drive amazing customer experiences - and results - through...

    Las Vegas, NV

    Posted - May 20, 2022

    Manager - Las Vegas Metro Las Vegas,Nevada,United States Apple Retail P...

    Manager - Las Vegas Metro Las Vegas,Nevada,United States Apple Retail Proven ability to drive amazing customer experiences - and results - through...

    Las Vegas, NV
  • Posted - May 20, 2022

    US-Manager Fashion Show Las Vegas,Nevada,United States Apple Retail Pr...

    US-Manager Fashion Show Las Vegas,Nevada,United States Apple Retail Proven ability to drive amazing customer experiences - and results - through...

    Las Vegas, NV

    Posted - May 20, 2022

    US-Manager Fashion Show Las Vegas,Nevada,United States Apple Retail Pr...

    US-Manager Fashion Show Las Vegas,Nevada,United States Apple Retail Proven ability to drive amazing customer experiences - and results - through...

    Las Vegas, NV
  • Posted - May 20, 2022

    US - Specialist: Full-Time, Part-Time, and Part-Time Temporary Old Orchard...

    US - Specialist: Full-Time, Part-Time, and Part-Time Temporary Old Orchard Skokie,Illinois,United States Apple Retail You have agility to learn n...

    Skokie, IL

    Posted - May 20, 2022

    US - Specialist: Full-Time, Part-Time, and Part-Time Temporary Old Orchard...

    US - Specialist: Full-Time, Part-Time, and Part-Time Temporary Old Orchard Skokie,Illinois,United States Apple Retail You have agility to learn n...

    Skokie, IL
  • Posted - May 20, 2022

    US-Lead Lakeside Shopping Center Metairie,Louisiana,United States Apple...

    US-Lead Lakeside Shopping Center Metairie,Louisiana,United States Apple Retail Experience motivating others to achieve positive results Track rec...

    Metairie, LA

    Posted - May 20, 2022

    US-Lead Lakeside Shopping Center Metairie,Louisiana,United States Apple...

    US-Lead Lakeside Shopping Center Metairie,Louisiana,United States Apple Retail Experience motivating others to achieve positive results Track rec...

    Metairie, LA
  • Posted - May 20, 2022

    US-Manager Lakeside Shopping Center Metairie,Louisiana,United States App...

    US-Manager Lakeside Shopping Center Metairie,Louisiana,United States Apple Retail Proven ability to drive amazing customer experiences - and resu...

    Metairie, LA

    Posted - May 20, 2022

    US-Manager Lakeside Shopping Center Metairie,Louisiana,United States App...

    US-Manager Lakeside Shopping Center Metairie,Louisiana,United States Apple Retail Proven ability to drive amazing customer experiences - and resu...

    Metairie, LA
  • Posted - May 20, 2022

    US-Senior Manager Downtown Nashville Nashville,Tennessee,United States A...

    US-Senior Manager Downtown Nashville Nashville,Tennessee,United States Apple Retail Ability to collaborate with the store leadership team to deve...

    Nashville, TN

    Posted - May 20, 2022

    US-Senior Manager Downtown Nashville Nashville,Tennessee,United States A...

    US-Senior Manager Downtown Nashville Nashville,Tennessee,United States Apple Retail Ability to collaborate with the store leadership team to deve...

    Nashville, TN
  • Posted - May 20, 2022

    US-Manager Green Hills Nashville,Tennessee,United States Apple Retail...

    US-Manager Green Hills Nashville,Tennessee,United States Apple Retail Proven ability to drive amazing customer experiences - and results - throug...

    Nashville, TN

    Posted - May 20, 2022

    US-Manager Green Hills Nashville,Tennessee,United States Apple Retail...

    US-Manager Green Hills Nashville,Tennessee,United States Apple Retail Proven ability to drive amazing customer experiences - and results - throug...

    Nashville, TN
  • Posted - May 20, 2022

    US-Senior Manager North Star San Antonio,Texas,United States Apple Retai...

    US-Senior Manager North Star San Antonio,Texas,United States Apple Retail Ability to collaborate with the store leadership team to develop strate...

    San Antonio, TX

    Posted - May 20, 2022

    US-Senior Manager North Star San Antonio,Texas,United States Apple Retai...

    US-Senior Manager North Star San Antonio,Texas,United States Apple Retail Ability to collaborate with the store leadership team to develop strate...

    San Antonio, TX
  • Posted - May 20, 2022

    US-Manager CoolSprings Galleria Franklin,Tennessee,United States Apple R...

    US-Manager CoolSprings Galleria Franklin,Tennessee,United States Apple Retail Proven ability to drive amazing customer experiences - and results...

    Franklin, TN

    Posted - May 20, 2022

    US-Manager CoolSprings Galleria Franklin,Tennessee,United States Apple R...

    US-Manager CoolSprings Galleria Franklin,Tennessee,United States Apple Retail Proven ability to drive amazing customer experiences - and results...

    Franklin, TN
  • Posted - May 20, 2022

    US-Manager Montgomery Mall Bethesda,Maryland,United States Apple Retail...

    US-Manager Montgomery Mall Bethesda,Maryland,United States Apple Retail Proven ability to drive amazing customer experiences - and results - thro...

    Bethesda, MD

    Posted - May 20, 2022

    US-Manager Montgomery Mall Bethesda,Maryland,United States Apple Retail...

    US-Manager Montgomery Mall Bethesda,Maryland,United States Apple Retail Proven ability to drive amazing customer experiences - and results - thro...

    Bethesda, MD
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Big Data Engineer - Austin - Apple
Posted: May 20, 2022 02:58
Austin, TX

Job Description

Big Data Engineer - Austin

Austin,Texas,United States

Software and Services

  • 5+ years of professional experience with Big Data systems, data pipelines and data processing

  • Practical hands-on experience with technologies like Apache Hadoop, Apache Pig, Apache Hive, Apache Sqoop & Apache Spark

  • Ability to understand API Specs, identify relevant API calls , extract data and implement data pipelines & SQL friendly data structures

  • Understanding on various distributed file formats such as Apache AVRO, Apache Parquet and common methods in data transformation

  • Expertise in Python, Unix Shell scripting and Dependency driven job schedulers

  • Expertise in Core JAVA, Oracle, Teradata and ANSI SQL

  • Knowledge on Scala and Splunk is a plus

  • Familiarity with rule based tools and APIs for multi stage data correlation on large data sets

Description

Translate business requirements by business team into data and engineering specifications Build scalable data sets based on engineering specifications from the available raw data and derive business metrics/insights Work with engineering and business partners to define and implement the data engagement relationships required with partners Understand and Identify server APIs that needs to be instrumented for data reporting and analytics and align the server events for execution in already established data pipelines Explore and understand complex data sets, identify and formulate correlational rules between heterogenous data sources for effective analytics and reporting Process, clean and validate the integrity of data used for analysis Develop Python and Shell Scripts for data ingestion from external data sources for business insights

Education & Experience

Minimum of bachelor's degree, preferably in Computer Science, Information Technology or EE, or relevant industry experience is preferred

Additional Requirements

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Senior Art Director - Apple
Posted: May 20, 2022 02:54
Culver City, CA

Job Description

Senior Art Director

Culver City,California,United States

Marketing

  • You have 10+ years of experience, 2+ as a manager, crafting extraordinary creative for marketing, communications, or advertising campaigns, with a recent focus on digital channels.

  • Proficient understanding of digital media, performance marketing, and digital best practices.

  • Expertise and flexibility to evolve creative campaigns based on metric-driven findings to achieve business objectives.

  • You are motivated by the creative possibilities at the intersection of digital media and data.

  • Your art direction and design skills are outstanding, and you have the ability to guide, evaluate, and if necessary, redirect creative development.

Description

Leads creative development and guides art direction and design. Crafts, reviews, and carries out digital campaigns for Apple services. Optimizes executions in response to data from tests. Plans and directs projects end to end and encourages the team to pursue new creative solutions. Presents work to senior creative staff, marketing managers, and Apple executives and articulates concepts with energy and enthusiasm. Collaborates with writers and designers to develop concepts and formats for paid digital and social channels, and leads teams to produce well-crafted and effective digital work. Works across subject areas to integrate strategies and messaging for brand campaigns, digital performance campaigns, social, owned Apple channels, and new mediums of communication. Works with project managers and creative directors to ensure that schedules are accurate and realistic and that deadlines are met. Guides creatives to do their best work and to support each others strengths.

Education & Experience

A Bachelor's degree is preferred.

Additional Requirements

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

US-Genius Admin - Apple
Posted: May 20, 2022 02:39
Skokie, IL

Job Description

US-Genius Admin

Old Orchard

Skokie,Illinois,United States

Apple Retail

  • Adept at creative problem solving.

  • Motivated to do what's best for the customer and the team.

  • Ability to anticipate and adjust for problems and roadblocks.

  • Can make decisions quickly, sometimes under tight deadlines and pressure.

  • Provide information that team members need to do their jobs and make accurate decisions.

Description

As a Genius Admin, you provide insightful advice and friendly, hands-on technical support to our customers throughout the different stages of the repair process. You quickly diagnose product issues on the spot, clearly explaining situations with patience and compassion. After determining whether repairs can be done or a replacement is needed, you offer solutions to get users up and running again. You keep customers informed about their device's repair status and assist with other customer service issues that may arise during the process. You also coordinate the customer pickup process for all completed repairs by verifying successful repairs, contacting customers, and managing case notes. Throughout the process, you fulfill Apple's dedication to customer service with style, speed, and skill. You also earn the trust of customers and co-workers alike by offering mentorship, knowledge, and even tips and training. Additionally, you will manage end-of-month and new-month paperwork, CRU paperwork, and document storage. You will collaborate with the Operations team to manage and track service repair inventory and remain highly aware of inventory levels. You will order replacement consumables as needed and supervise the operational activities in the Repair Room. You will be highly alert to loss-prevention issues using checks and balances based on processes and reports.

Education & Experience

Additional Requirements

  • - You can orchestrate multiple activities simultaneously to accomplish the goal.

  • - You delegate clearly and comfortably to all team members while sharing responsibility and accountability.

  • - If you live in Colorado, please clickhere (https://www.apple.com/jobs/us/colorado/genius_admin.html) .

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Order Admin for Business Support Specialist - Apple
Posted: May 20, 2022 02:31
Austin, TX

Job Description

Order Admin for Business Support Specialist

Austin,Texas,United States

Support and Service

  • Demonstrates a passion for excellent customer service

  • Ability to multi-task and navigate multiple, different work streams and tools

  • Excellent written and verbal communication skills

  • Communicates effectively in a both verbal and written format concurrently with multiple customers or partners

  • Demonstrates exceptional flexibility and adaptability to ever-changing work-flows and responsibilities including task management as well as incoming and outgoing customer contacts

  • Advanced judgment and problem solving skills

  • Adept at navigating ambiguous and complex situations

  • Acute attention to detail

  • Ability to work quickly and efficiently under deadline pressure

Description

The Order Administration may be the team for you. In this role, you will interact directly with customers and work cross-functionally with the sales team, Accounts Receivables, Logistics, Finance, Contracts, and other internal departments to ensure customer satisfaction throughout the order fulfillment and sales support cycle. This role also entails a high volume of problem resolution and teamwork. ORDER ADMIN FOR BUSINESS SUPPORT SPECIALISTS ARE RESPONSIBLE FOR: - Supporting Retail Business Sales teams to consistently deliver great customer experiences - Providing pre and post-sales support for Apple's business channel, including everything from orders to shipping, billing, account setup and maintenance, and returns - Delivering excellent customer experiences through email support on post-sales related topics - Analyzing business trends to partner and collaborate on continuous process improvement - Complex problem solving for customer satisfaction issues, process, and internal partnerships - Being an active member of the team to shape business decisions and positively impact the business - Holding yourself to key performance metrics and raising the bar - Analyzing business trends to partner and collaborate on key business decision - Supporting new product launches to deliver Apple's latest to our business customers - Additional responsibilities include supporting internal RCC Support teams such as Payment, Order Support, and Senior Customer Service

Education & Experience

BA/BS preferred, or equivalent experience

Additional Requirements

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

AppleCare Special Systems Projects Team Manager - Apple
Posted: May 20, 2022 02:29
Austin, TX

Job Description

AppleCare Special Systems Projects Team Manager

Austin,Texas,United States

Software and Services

  • 3+ years of people management experience, including both direct and indirect management

  • 5-7 years project/program management experience

  • Has experience managing projects/programs of all sizes, including large, cross-functional contact center or support initiatives, preferably with an emphasis on Contact Center Advisor tools

  • Knowledge of the AppleCare Contact Center Tools and Procedures is a plus.

  • Excellent communication skills

  • Ability to influence and gain agreement among those at various levels within the organization

  • Excellent visual and verbal presentation skills

  • Ability to maintain and develop relationships within the cross-functional teams

  • Strong analytical skills

  • Strong organizational skills with the ability to prioritize, lead, document and complete several projects and initiatives successfully

  • Proficient knowledge of the system development life-cycles

Description

The ideal candidate will enjoy working through very detailed systems discussions while simultaneously translating this work into high level discussions with leaders throughout the company. Key responsibilities include: Direct high-performing PMs to ensure company goals are being met. Provide strategic guidance to partners in AppleCare and beyond. Frequently provide data-rich presentations to executives. Develop relationships with our internal customers to foster a deep understanding of the challenges and opportunities in Support Delivery and Support Enablement. Represent the Support Programs, AppleCare as a whole, and occasionally Apple as a company to partners throughout Apple Andy beyond. Ensure a smooth, effective program introduction and implementation by coordinating support requirement efforts with cross-functional partners. Ensure initiative alignment with business vision, strategy and deployment within company. Act independently and as a top level contributor in determining project direction and frequently is a team leader on major, complex projects. As most or all of the projects in this team's portfolio have very restrictive disclosure requirements, develop and deploy methodologies to work across teams where context cannot be shared. Travel is required as this is a global role.

Education & Experience

BS/BA or equivalent experience required, PMI or similar certification preferred

Additional Requirements

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Business Systems Analyst, IS&T Customer Systems - Apple
Posted: May 20, 2022 02:29
Austin, TX

Job Description

Business Systems Analyst, IS&T Customer Systems

Austin,Texas,United States

Software and Services

  • You have the ability to collaborate with multiple lines of business units and technology partners to identify needs and risks and drive solutions.

  • You have extraordinary writing and verbal skills to communicate information effectively to multi-functional teams, senior leaders, and technical staff.

  • You demonstrate the capacity to excel in a complex and dynamic environment where ambiguity may exist.

Description

An essential function of this role will be to serve as an advocate for our business partnerships, facilitating various efforts between the business partners and IS&T teams. You will maintain a proven focus on ensuring stability, availability, and operational readiness of Customer Systems technologies. These can include Customer Relationship Management tools, telephony, chat, email, and contact center management applications. RESPONSIBILITIES INCLUDE: You will be driving efforts to address highly impactful issues, including coordinating post-mortem discussions with IS&T and business teams. We identify action items to completion and develop and enact support plans during peak system utilization, such as holiday periods, new product launches, and other critical business events. You are asked to support and take leadership of P0/P1 critical incidents impacting tier-one applications, including regular communication to partners throughout the lifecycle of in-scope incidents. You will find opportunities to improve technology resiliency and drive related solutions to meet and exceed business needs based upon forecasted volumes and system utilization. We provide clear, concise, and relevant written and oral communications at the appropriate technical level of audience members.

Education & Experience

BS/BA degree preferred Professional certification in project management, business analysis, and IT management in one or more of the following areas preferred Significant technical certifications and or experience in place of professional certifications preferred

Additional Requirements

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

US-Manager - Apple
Posted: May 20, 2022 02:29
Buffalo, NY

Job Description

US-Manager

Walden Galleria

Buffalo,New York,United States

Apple Retail

  • Proven ability to drive amazing customer experiences - and results - through team development.

  • Experience with diplomatically managing multiple commitments to customers, staff, and operations.

  • Ability to adapt to challenges while remaining calm in a constantly changing retail environment.

Description

As a Manager, you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring, training, and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy. Discover even more benefits of doing what you love. Apple's most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We're proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount - both offer everyone at Apple the chance to share in the company's success. You'll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products. Note: Apple benefits programs vary by country and are subject to eligibility requirements.

Education & Experience

Additional Requirements

  • - You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

  • - Cross-industry experience is welcome.

  • - You have a passion for learning about Apple technology and products.

  • - Multilingual ability is a plus.

  • - You'll need to be flexible with your schedule. Your work hours will be based on business needs.

  • - If you live in Colorado, please clickhere (https://www.apple.com/jobs/us/colorado/manager.html) .

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

US-Manager - Apple
Posted: May 20, 2022 02:29
Southlake, TX

Job Description

US-Manager

Southlake Town Square

Southlake,Texas,United States

Apple Retail

  • Proven ability to drive amazing customer experiences - and results - through team development.

  • Experience with diplomatically managing multiple commitments to customers, staff, and operations.

  • Ability to adapt to challenges while remaining calm in a constantly changing retail environment.

Description

As a Manager, you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring, training, and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy. Discover even more benefits of doing what you love. Apple's most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We're proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount - both offer everyone at Apple the chance to share in the company's success. You'll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products. Note: Apple benefits programs vary by country and are subject to eligibility requirements.

Education & Experience

Additional Requirements

  • - You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

  • - Cross-industry experience is welcome.

  • - You have a passion for learning about Apple technology and products.

  • - Multilingual ability is a plus.

  • - You'll need to be flexible with your schedule. Your work hours will be based on business needs.

  • - If you live in Colorado, please clickhere (https://www.apple.com/jobs/us/colorado/manager.html) .

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Marketing Campaign Manager - Apple TV+ - Apple
Posted: May 20, 2022 02:29
Culver City, CA

Job Description

Marketing Campaign Manager - Apple TVCulver City,California,United States

Marketing

  • 7+ years of campaign management or marketing operations experience at an Entertainment network/studio or media agency with an emphasis on digital media

  • Extensive experience running critical initiatives including marketing campaign workflows, timeline development and asset management

  • Experience tracking and handling budgets, monitoring expenses and finding efficiencies

  • Knowledge and tracking of rights and licensing agreements

  • Exceptionally detail oriented with inherent ability to see the -big picture- and work through the details

  • Highly collaborative, open communicator who works proactively with internal & external partners to identify and solve for project needs

  • Ability to navigate a highly matrix'd structure with excellent verbal and written communication skills

  • Film experience is a plus

Description

Manage operational aspects of the campaign workflow including timelines, asset development and budget tracking. Develop cross-functional work-back schedules and deadlines for creative assets in partnership with strategy and creative teams. Maintain appropriate processes, procedures, forms and job tracking to keep deliverables on time and on budget. Consistently communicate progress updates and help troubleshoot potential issues to stakeholders. Track go-live dates and distribution platforms for all assets; ensure all creative concepts are vetted by our Legal and Business Affairs team for approvals. Liaise with Advertising Producers to ensure cross-departmental deadlines are tracked, materials are delivered, issues are triaged and all parties are in alignment.

Education & Experience

Bachelor's degree or equivalent experience.

Additional Requirements

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Marketing Operations Coordinator, Apple TV+ - Apple
Posted: May 20, 2022 02:29
Culver City, CA

Job Description

Marketing Operations Coordinator, Apple TVCulver City,California,United States

Marketing

  • Experience supporting senior level management in a network, studio, agency or streamer working with executives, producers, and creative teams.

  • Ability to work well in fast-paced environments; meet tight deadlines; lead multiple projects and expectations; maintain a sharp focus while handling competing priorities; ability to work well under pressure.

  • Attention to detail, strong organization and problem solving skills are a must.

  • An affinity to partner with others; strong communication and diplomatic skills. Calm and confident during high stress situations.

  • Mind for seeking efficiency and interest in defining new processes.

  • Strong interpersonal and communication skills, both written and verbal, while understanding the importance of maintaining confidentiality.

  • Team oriented and able to communicate and collaborate with employees at all levels.

  • Familiar with Apple applications including Mail, Keynote, Pages, Numbers and Calendar.

Description

Manage department heads schedules, expenses and travel while maintaining confidentiality around sensitive information. Partner with manager to prioritize and align team on daily, weekly and monthly focus; maintain agendas for status meetings and tracking action items. Handle a variety of reports and cross-department projects, ensuring that updates are shared with partners and/or special project materials are collected and/or distributed. Facilitate operations-led meetings and all connection points including scope, attendees, location, facilities, materials. Track and understand the context of each meeting, review and request. Research issues and provide a point of view that we are able to share concisely and accurately to team and/or partners. Quickly develop an understanding of the teams operations, culture, policies and procedures.

Education & Experience

Bachelors degree or equivalent experience.

Additional Requirements

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

US-Manager - Apple
Posted: May 20, 2022 02:29
Albany, NY

Job Description

US-Manager

Crossgates

Albany,New York,United States

Apple Retail

  • Proven ability to drive amazing customer experiences - and results - through team development.

  • Experience with diplomatically managing multiple commitments to customers, staff, and operations.

  • Ability to adapt to challenges while remaining calm in a constantly changing retail environment.

Description

As a Manager, you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring, training, and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy. Discover even more benefits of doing what you love. Apple's most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We're proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount - both offer everyone at Apple the chance to share in the company's success. You'll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products. Note: Apple benefits programs vary by country and are subject to eligibility requirements.

Education & Experience

Additional Requirements

  • - You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

  • - Cross-industry experience is welcome.

  • - You have a passion for learning about Apple technology and products.

  • - Multilingual ability is a plus.

  • - You'll need to be flexible with your schedule. Your work hours will be based on business needs.

  • - If you live in Colorado, please clickhere (https://www.apple.com/jobs/us/colorado/manager.html) .

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

A/V Creative Production Manager, Apple TV+ Marketing - Apple
Posted: May 20, 2022 02:29
Culver City, CA

Job Description

A/V Creative Production Manager, Apple TV+ Marketing

Culver City,California,United States

Marketing

  • Brings an excellent understanding of creative deliverables and timeline building across media (video, social, paid), building effective campaigns in production and post. High proficiency and consistent record of project-managing high profile global campaigns and budgets.

  • Account/project management and post-production experience, specifically within Marketing Operations, Account Management, Project Management, Marketing or Line Production (preferably, at least 7+ years).

  • Entertainment brand, advertising or media agency experience preferred.

  • Fluent in post-production process for video, paid media, social, and digital formats while understanding the fundamentals of asset management, servicing and ad trafficking.

  • Experience running an accelerated volume of campaign deliverables with large budgets, delivering across a variety of platforms and mediums.

  • Passionate and curious about all aspects of entertainment and pop culture.

  • Natural born communicator with the ability to connect the dots when others cannot, simplifying complex issues and probing for industry standard methodologies.

  • Thrive in a fast-paced and demanding environment, possess a high level of intellectual curiosity, and demonstrate excellent judgment in the face of ambiguity.

  • Excellent written and verbal communication skills. Advanced skills in excel a plus.

  • Goal-oriented personality, driven to succeed and always up for a challenge.

Description

Lead communications between Creative Advertising internal cross functional teams to develop marketing campaign timelines with a clear list of asset needs and target delivery dates. Outline budgets, build contingency plans, forecast special needs/requirements for specific requests and plan out timelines. Manage project benchmarks and work back schedules for deliverables across Marketing, Social, Paid Media, International, cross functional partners and Creative staff to ensure all campaigns are timely, within budget and to spec. Partner with Finishing team to outline budget, deliverables and prioritize projects. Run day to day project tracking, blocking issues and troubleshooting in production and post-production. Lead agency relationships from budget tracking and invoicing to innovative problem solving, daily project management and onboarding. Handle campaign finances that include maintaining transparency into expenses including big swings in spend, the story behind the -why- and where the budget was spent, vetting approvals with Creative Directors on expenses. Raise major campaign issues and questions to senior staff.

Education & Experience

BS/BA or equivalent work experience.

Additional Requirements

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

US-Manager - Apple
Posted: May 20, 2022 02:29
Wauwatosa, WI

Job Description

US-Manager

Mayfair

Wauwatosa,Wisconsin,United States

Apple Retail

  • Proven ability to drive amazing customer experiences - and results - through team development.

  • Experience with diplomatically managing multiple commitments to customers, staff, and operations.

  • Ability to adapt to challenges while remaining calm in a constantly changing retail environment.

Description

As a Manager, you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring, training, and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy. Discover even more benefits of doing what you love. Apple's most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We're proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount - both offer everyone at Apple the chance to share in the company's success. You'll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products. Note: Apple benefits programs vary by country and are subject to eligibility requirements.

Education & Experience

Additional Requirements

  • - You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

  • - Cross-industry experience is welcome.

  • - You have a passion for learning about Apple technology and products.

  • - Multilingual ability is a plus.

  • - You'll need to be flexible with your schedule. Your work hours will be based on business needs.

  • - If you live in Colorado, please clickhere (https://www.apple.com/jobs/us/colorado/manager.html) .

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

US-Manager - Apple
Posted: May 20, 2022 02:29
Edina, MN

Job Description

US-Manager

Southdale

Edina,Minnesota,United States

Apple Retail

  • Proven ability to drive amazing customer experiences - and results - through team development.

  • Experience with diplomatically managing multiple commitments to customers, staff, and operations.

  • Ability to adapt to challenges while remaining calm in a constantly changing retail environment.

Description

As a Manager, you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring, training, and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy. Discover even more benefits of doing what you love. Apple's most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We're proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount - both offer everyone at Apple the chance to share in the company's success. You'll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products. Note: Apple benefits programs vary by country and are subject to eligibility requirements.

Education & Experience

Additional Requirements

  • - You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

  • - Cross-industry experience is welcome.

  • - You have a passion for learning about Apple technology and products.

  • - Multilingual ability is a plus.

  • - You'll need to be flexible with your schedule. Your work hours will be based on business needs.

  • - If you live in Colorado, please clickhere (https://www.apple.com/jobs/us/colorado/manager.html) .

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Manager - Las Vegas Metro - Apple
Posted: May 20, 2022 02:29
Las Vegas, NV

Job Description

Manager - Las Vegas Metro

Las Vegas,Nevada,United States

Apple Retail

  • Proven ability to drive amazing customer experiences - and results - through team development.

  • Experience with diplomatically managing multiple commitments to customers, staff, and operations.

  • Ability to adapt to challenges while remaining calm in a constantly changing retail environment.

Description

As a Manager, you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring, training, and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy.

Education & Experience

Additional Requirements

  • -You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

  • -Cross-industry experience is welcome.

  • -You have a passion for learning about Apple technology and products.

  • -Multilingual ability is a plus.

  • -You'll need to be flexible with your schedule. Your work hours will be based on business needs.

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

US-Manager - Apple
Posted: May 20, 2022 02:29
Las Vegas, NV

Job Description

US-Manager

Fashion Show

Las Vegas,Nevada,United States

Apple Retail

  • Proven ability to drive amazing customer experiences - and results - through team development.

  • Experience with diplomatically managing multiple commitments to customers, staff, and operations.

  • Ability to adapt to challenges while remaining calm in a constantly changing retail environment.

Description

As a Manager, you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring, training, and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy. Discover even more benefits of doing what you love. Apple's most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We're proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount - both offer everyone at Apple the chance to share in the company's success. You'll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products. Note: Apple benefits programs vary by country and are subject to eligibility requirements.

Education & Experience

Additional Requirements

  • - You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

  • - Cross-industry experience is welcome.

  • - You have a passion for learning about Apple technology and products.

  • - Multilingual ability is a plus.

  • - You'll need to be flexible with your schedule. Your work hours will be based on business needs.

  • - If you live in Colorado, please clickhere (https://www.apple.com/jobs/us/colorado/manager.html) .

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

US - Specialist: Full-Time, Part-Time, and Part-Time Temporary - Apple
Posted: May 20, 2022 02:29
Skokie, IL

Job Description

US - Specialist: Full-Time, Part-Time, and Part-Time Temporary

Old Orchard

Skokie,Illinois,United States

Apple Retail

  • You have agility to learn new products and features with an interest in technology, particularly Apple products.

  • Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction.

  • Strong communication skills that let you converse as freely and comfortably with small groups as with individual customers.

Description

As a Specialist, you'll become highly skilled at uncovering customers' needs, then following through with meaningful solutions. Not only are you the first person customers meet when they enter the store, but you'll be the person who guides them - advising, selling, and even setting up their new products. You perform other roles within the store too, whether it's maintaining visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. You'll be provided with training to be successful. Your success is measured by team and individual productivity as well as overall store performance. You're proud to represent Apple, and you get great satisfaction from helping customers develop lifelong relationships with Apple. Discover even more benefits of doing what you love. Apple's most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We're proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount - both offer everyone at Apple the chance to share in the company's success. You'll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products. Note: Apple benefits programs vary by country and are subject to eligibility requirements.

Education & Experience

Additional Requirements

  • -You're passionate about Apple and eager to share that passion with others.

  • -You're willing to learn and embrace the guidelines behind Apple's unique style of service.

  • -You have strong people skills-you're approachable, a good listener, and empathetic.

  • - Your work hours will be based on your availability and business needs and may vary week to week.

  • -If you live in Colorado, please clickhere (https://www.apple.com/jobs/us/colorado/specialist.html) .

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

US-Lead - Apple
Posted: May 20, 2022 02:28
Metairie, LA

Job Description

US-Lead

Lakeside Shopping Center

Metairie,Louisiana,United States

Apple Retail

  • Experience motivating others to achieve positive results

  • Track record of influencing and gaining the support of others

  • Relates well to diverse groups of people and offers support as appropriate

  • Experience de-escalating conflict among peers and colleagues

  • Can make quality and timely decisions to adjust for changing business needs

  • Able to effectively solve problems and make key decisions using analytics, experience and judgment

  • Has excellent attention to detail and a willingness to take initiative

  • Able to work autonomously and without close supervision

  • Demonstrated organizational skills and experience

Description

Lead and encourage customer engagement, drive sales and awareness of Apple's value proposition for business, and build loyalty Maintain efficient and positive customer journey through identifying obstacles, making strategic adjustments, and anticipating potential process changes Develop strategies with the Shopping Experience Manager to increase access to our customers, reduce customer wait times, and meet customer demand Review and assess store reporting and customer feedback daily and share with the leadership team to make adjustments, recognize successes and find opportunities for improvement in key areas in the Shopping Experience Be a resource to identify training opportunities for team members and partner with Shopping Experience Manager to suggest plans for skill improvement. Be an early adopter and change agent for new products and services, our ecosystem, and company initiatives in-store and online Be a role model and mentor others in the Shopping Experience by driving sales, maintaining up-to-date product & service knowledge, purchasing options- including financing and carrier offers through the Apple Steps of Service Energize, inform, and align store employees around store performance goals and communications. Address time-sensitive employee feedback, questions and concerns and escalate to a store leadership as appropriate. Recommend daily staffing and scheduling to the store leadership team to align with changing customer and/or employee needs and traffic patterns. Address the operational needs of the store, including, but not limited to, opening/closing procedures, cash management, overrides, visual standards, urgent maintenance issues, and Loss Prevention partnership. Fulfill the responsibilities of the Support role in alignment with Apple's policies and procedures. Perform other duties as assigned.

Education & Experience

Additional Requirements

  • - Has mentored, coached, or led others personally or professionally

  • - Demonstrated ability to drive strong results both individually and in a team environment

  • - Prior experience implementing or optimizing work processes, preferred

  • - Skilled at making in the moment decisions in allocating resources or adjusting processes to provide an exceptional customer experience

  • - Proven ability to adapt communication to a complex audience with many learning styles

  • - If you live in Colorado, please clickhere (https://www.apple.com/jobs/us/colorado/lead.html) .

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

US-Manager - Apple
Posted: May 20, 2022 02:28
Metairie, LA

Job Description

US-Manager

Lakeside Shopping Center

Metairie,Louisiana,United States

Apple Retail

  • Proven ability to drive amazing customer experiences - and results - through team development.

  • Experience with diplomatically managing multiple commitments to customers, staff, and operations.

  • Ability to adapt to challenges while remaining calm in a constantly changing retail environment.

Description

As a Manager, you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring, training, and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy. Discover even more benefits of doing what you love. Apple's most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We're proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount - both offer everyone at Apple the chance to share in the company's success. You'll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products. Note: Apple benefits programs vary by country and are subject to eligibility requirements.

Education & Experience

Additional Requirements

  • - You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

  • - Cross-industry experience is welcome.

  • - You have a passion for learning about Apple technology and products.

  • - Multilingual ability is a plus.

  • - You'll need to be flexible with your schedule. Your work hours will be based on business needs.

  • - If you live in Colorado, please clickhere (https://www.apple.com/jobs/us/colorado/manager.html) .

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

US-Senior Manager - Apple
Posted: May 20, 2022 02:28
Nashville, TN

Job Description

US-Senior Manager

Downtown Nashville

Nashville,Tennessee,United States

Apple Retail

  • Ability to collaborate with the store leadership team to develop strategic plans across multiple business groups, improving process and surpassing standards to drive the business in the store

  • Proven ability to inspire, coach, train, and develop store team members to consistently provide exceptional customer service and drive for results

  • Experience adapting to challenges, providing support, and guiding communications in a constantly changing retail environment

Description

As a Senior Manager, you guide other leaders to inspire top performance from their teams. You monitor multiple lines of business within the store to achieve operational objectives and collaborate with corporate business partners to report results. You're knowledgeable about the industry and keep up to date about competitors and trends. You lead the sales and customer support teams by example, finding solutions to create and maintain a high level of customer focus. To foster growth among your staff, you coach and encourage with clear communications. By developing strong relationships across teams and with customers, you create an environment that enhances loyalty for Apple products and services. Discover even more benefits of doing what you love. Apple's most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We're proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount - both offer everyone at Apple the chance to share in the company's success. You'll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products. Note: Apple benefits programs vary by country and are subject to eligibility requirements.

Education & Experience

Additional Requirements

  • - You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

  • - Cross-industry experience is welcome - a retail background is not necessary.

  • - You have a passion for learning about Apple technology and products.

  • - You're fluent in English (both written and spoken) and the local language. Multilingual ability is a plus.

  • - You'll need to be flexible with your schedule. Your work hours will be based on business needs.

  • - If you live in Colorado, please clickhere (https://www.apple.com/jobs/us/colorado/senior_manager.html) .

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

US-Manager - Apple
Posted: May 20, 2022 02:28
Nashville, TN

Job Description

US-Manager

Green Hills

Nashville,Tennessee,United States

Apple Retail

  • Proven ability to drive amazing customer experiences - and results - through team development.

  • Experience with diplomatically managing multiple commitments to customers, staff, and operations.

  • Ability to adapt to challenges while remaining calm in a constantly changing retail environment.

Description

As a Manager, you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring, training, and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy. Discover even more benefits of doing what you love. Apple's most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We're proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount - both offer everyone at Apple the chance to share in the company's success. You'll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products. Note: Apple benefits programs vary by country and are subject to eligibility requirements.

Education & Experience

Additional Requirements

  • - You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

  • - Cross-industry experience is welcome.

  • - You have a passion for learning about Apple technology and products.

  • - Multilingual ability is a plus.

  • - You'll need to be flexible with your schedule. Your work hours will be based on business needs.

  • - If you live in Colorado, please clickhere (https://www.apple.com/jobs/us/colorado/manager.html) .

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

US-Senior Manager - Apple
Posted: May 20, 2022 02:28
San Antonio, TX

Job Description

US-Senior Manager

North Star

San Antonio,Texas,United States

Apple Retail

  • Ability to collaborate with the store leadership team to develop strategic plans across multiple business groups, improving process and surpassing standards to drive the business in the store

  • Proven ability to inspire, coach, train, and develop store team members to consistently provide exceptional customer service and drive for results

  • Experience adapting to challenges, providing support, and guiding communications in a constantly changing retail environment

Description

As a Senior Manager, you guide other leaders to inspire top performance from their teams. You monitor multiple lines of business within the store to achieve operational objectives and collaborate with corporate business partners to report results. You're knowledgeable about the industry and keep up to date about competitors and trends. You lead the sales and customer support teams by example, finding solutions to create and maintain a high level of customer focus. To foster growth among your staff, you coach and encourage with clear communications. By developing strong relationships across teams and with customers, you create an environment that enhances loyalty for Apple products and services. Discover even more benefits of doing what you love. Apple's most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We're proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount - both offer everyone at Apple the chance to share in the company's success. You'll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products. Note: Apple benefits programs vary by country and are subject to eligibility requirements.

Education & Experience

Additional Requirements

  • - You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

  • - Cross-industry experience is welcome - a retail background is not necessary.

  • - You have a passion for learning about Apple technology and products.

  • - You're fluent in English (both written and spoken) and the local language. Multilingual ability is a plus.

  • - You'll need to be flexible with your schedule. Your work hours will be based on business needs.

  • - If you live in Colorado, please clickhere (https://www.apple.com/jobs/us/colorado/senior_manager.html) .

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

US-Manager - Apple
Posted: May 20, 2022 02:28
Franklin, TN

Job Description

US-Manager

CoolSprings Galleria

Franklin,Tennessee,United States

Apple Retail

  • Proven ability to drive amazing customer experiences - and results - through team development.

  • Experience with diplomatically managing multiple commitments to customers, staff, and operations.

  • Ability to adapt to challenges while remaining calm in a constantly changing retail environment.

Description

As a Manager, you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring, training, and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy. Discover even more benefits of doing what you love. Apple's most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We're proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount - both offer everyone at Apple the chance to share in the company's success. You'll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products. Note: Apple benefits programs vary by country and are subject to eligibility requirements.

Education & Experience

Additional Requirements

  • - You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

  • - Cross-industry experience is welcome.

  • - You have a passion for learning about Apple technology and products.

  • - Multilingual ability is a plus.

  • - You'll need to be flexible with your schedule. Your work hours will be based on business needs.

  • - If you live in Colorado, please clickhere (https://www.apple.com/jobs/us/colorado/manager.html) .

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

US-Manager - Apple
Posted: May 20, 2022 02:28
Bethesda, MD

Job Description

US-Manager

Montgomery Mall

Bethesda,Maryland,United States

Apple Retail

  • Proven ability to drive amazing customer experiences - and results - through team development.

  • Experience with diplomatically managing multiple commitments to customers, staff, and operations.

  • Ability to adapt to challenges while remaining calm in a constantly changing retail environment.

Description

As a Manager, you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring, training, and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy. Discover even more benefits of doing what you love. Apple's most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We're proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount - both offer everyone at Apple the chance to share in the company's success. You'll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products. Note: Apple benefits programs vary by country and are subject to eligibility requirements.

Education & Experience

Additional Requirements

  • - You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

  • - Cross-industry experience is welcome.

  • - You have a passion for learning about Apple technology and products.

  • - Multilingual ability is a plus.

  • - You'll need to be flexible with your schedule. Your work hours will be based on business needs.

  • - If you live in Colorado, please clickhere (https://www.apple.com/jobs/us/colorado/manager.html) .

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Sr. Producer, News - Apple
Posted: May 20, 2022 02:28
New York City, NY

Job Description

Sr. Producer, News

New York City,New York,United States

Software and Services

  • You have proven ability to build rapport, credibility, and get results at all team levels.

  • You are able to meet deadlines while juggling many projects and priorities.

  • You require minimal direction working towards predetermined goals and are able to independently anticipate and resolve problems while keeping focused on overall project priorities.

Description

  • Facilitate the product development process between various design, engineering, and marketing teams. - Build and maintain complex schedules for design and content deliverables. - Communicate and negotiate expectations, dates, and milestones with cross functional team members, including project management, engineering, quality assurance, and upper-level management. - Manage day-to-day progress of tasks and deliverables. - Coordinate and drive cross-functional reviews, take detailed notes, and communicate results and next steps back to key stakeholders. - Know at all times the health of projects, risks and implications to timelines. - Improve processes and communications in an ever-changing, dynamic working environment.

Education & Experience

Requires a Bachelors Degree with 6+ years Project Management/Producer experience demonstrating growing levels of project management responsibilities.

Additional Requirements

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail