Company Detail

  • Posted - Jul 19, 2024

    US-Manager St. John's Town Center Jacksonville,Florida,United States App...

    US-Manager St. John's Town Center Jacksonville,Florida,United States Apple Retail Do you have a passion for teaching and building relationships wi...

    Jacksonville, FL

    Posted - Jul 19, 2024

    US-Manager St. John's Town Center Jacksonville,Florida,United States App...

    US-Manager St. John's Town Center Jacksonville,Florida,United States Apple Retail Do you have a passion for teaching and building relationships wi...

    Jacksonville, FL
  • Posted - Jul 19, 2024

    US-Manager St. John's Town Center Jacksonville,Florida,United States App...

    US-Manager St. John's Town Center Jacksonville,Florida,United States Apple Retail Do you have a passion for teaching and building relationships wi...

    Jacksonville, FL

    Posted - Jul 19, 2024

    US-Manager St. John's Town Center Jacksonville,Florida,United States App...

    US-Manager St. John's Town Center Jacksonville,Florida,United States Apple Retail Do you have a passion for teaching and building relationships wi...

    Jacksonville, FL
  • Posted - Jul 17, 2024

    Apple News Spotlight Curator Washington DC,District of Columbia,United Sta...

    Apple News Spotlight Curator Washington DC,District of Columbia,United States Design Apple News provides millions of users with trusted journalism...

    Washington DC, DC

    Posted - Jul 17, 2024

    Apple News Spotlight Curator Washington DC,District of Columbia,United Sta...

    Apple News Spotlight Curator Washington DC,District of Columbia,United States Design Apple News provides millions of users with trusted journalism...

    Washington DC, DC
  • Posted - Jul 16, 2024

    US-Lead Jordan Creek West Des Moines,Iowa,United States Apple Retail Th...

    US-Lead Jordan Creek West Des Moines,Iowa,United States Apple Retail The Lead helps prepare the team to deliver exceptional customer experiences....

    West Des Moines, IA

    Posted - Jul 16, 2024

    US-Lead Jordan Creek West Des Moines,Iowa,United States Apple Retail Th...

    US-Lead Jordan Creek West Des Moines,Iowa,United States Apple Retail The Lead helps prepare the team to deliver exceptional customer experiences....

    West Des Moines, IA
  • Posted - Jul 16, 2024

    US-Senior Manager The Falls Miami,Florida,United States Apple Retail Do...

    US-Senior Manager The Falls Miami,Florida,United States Apple Retail Do you have a real passion for helping others learn and grow? The challenges...

    Miami, FL

    Posted - Jul 16, 2024

    US-Senior Manager The Falls Miami,Florida,United States Apple Retail Do...

    US-Senior Manager The Falls Miami,Florida,United States Apple Retail Do you have a real passion for helping others learn and grow? The challenges...

    Miami, FL
  • Posted - Jul 16, 2024

    E-Learning Web Developer, AppleCare Cary,North Carolina,United States Sup...

    E-Learning Web Developer, AppleCare Cary,North Carolina,United States Support and Service The AppleCare Training Multimedia team specializes in cra...

    Cary, NC

    Posted - Jul 16, 2024

    E-Learning Web Developer, AppleCare Cary,North Carolina,United States Sup...

    E-Learning Web Developer, AppleCare Cary,North Carolina,United States Support and Service The AppleCare Training Multimedia team specializes in cra...

    Cary, NC
  • Posted - Jul 16, 2024

    Enterprise Site Support Engineer- Japanese Language Cary,North Carolina,Un...

    Enterprise Site Support Engineer- Japanese Language Cary,North Carolina,United States Support and Service At Apple, we believe that dedication, a f...

    Cary, NC

    Posted - Jul 16, 2024

    Enterprise Site Support Engineer- Japanese Language Cary,North Carolina,Un...

    Enterprise Site Support Engineer- Japanese Language Cary,North Carolina,United States Support and Service At Apple, we believe that dedication, a f...

    Cary, NC
  • Posted - Jul 13, 2024

    Apple Support College Program At Home Advisor Raleigh,North Carolina,Unite...

    Apple Support College Program At Home Advisor Raleigh,North Carolina,United States Students At Apple, we believe that dedication, a fun environment...

    Raleigh, NC

    Posted - Jul 13, 2024

    Apple Support College Program At Home Advisor Raleigh,North Carolina,Unite...

    Apple Support College Program At Home Advisor Raleigh,North Carolina,United States Students At Apple, we believe that dedication, a fun environment...

    Raleigh, NC
  • Posted - Jul 13, 2024

    US-Lead Waterside Shops Naples,Florida,United States Apple Retail The L...

    US-Lead Waterside Shops Naples,Florida,United States Apple Retail The Lead helps prepare the team to deliver exceptional customer experiences. The...

    Naples, FL

    Posted - Jul 13, 2024

    US-Lead Waterside Shops Naples,Florida,United States Apple Retail The L...

    US-Lead Waterside Shops Naples,Florida,United States Apple Retail The Lead helps prepare the team to deliver exceptional customer experiences. The...

    Naples, FL
  • Posted - Jul 12, 2024

    Demand Forecasting & Analytics Coral Gables,Florida,United States Cor...

    Demand Forecasting & Analytics Coral Gables,Florida,United States Corporate Functions The people here at Apple don't just build products - they...

    Coral Gables, FL

    Posted - Jul 12, 2024

    Demand Forecasting & Analytics Coral Gables,Florida,United States Cor...

    Demand Forecasting & Analytics Coral Gables,Florida,United States Corporate Functions The people here at Apple don't just build products - they...

    Coral Gables, FL
  • Posted - Jul 12, 2024

    Product Manager - App Ads, Ad Platforms New York City,New York,United Stat...

    Product Manager - App Ads, Ad Platforms New York City,New York,United States Software and Services At Apple, we work every day to build products th...

    New York City, NY

    Posted - Jul 12, 2024

    Product Manager - App Ads, Ad Platforms New York City,New York,United Stat...

    Product Manager - App Ads, Ad Platforms New York City,New York,United States Software and Services At Apple, we work every day to build products th...

    New York City, NY
  • Posted - Jul 11, 2024

    US-Senior Manager Bethesda Row Bethesda,Maryland,United States Apple Ret...

    US-Senior Manager Bethesda Row Bethesda,Maryland,United States Apple Retail Do you have a real passion for helping others learn and grow? The chal...

    Bethesda, MD

    Posted - Jul 11, 2024

    US-Senior Manager Bethesda Row Bethesda,Maryland,United States Apple Ret...

    US-Senior Manager Bethesda Row Bethesda,Maryland,United States Apple Retail Do you have a real passion for helping others learn and grow? The chal...

    Bethesda, MD
  • Posted - Jul 11, 2024

    US-Manager Park Meadows Lone Tree,Colorado,United States Apple Retail D...

    US-Manager Park Meadows Lone Tree,Colorado,United States Apple Retail Do you have a passion for teaching and building relationships with others? K...

    Lone Tree, CO

    Posted - Jul 11, 2024

    US-Manager Park Meadows Lone Tree,Colorado,United States Apple Retail D...

    US-Manager Park Meadows Lone Tree,Colorado,United States Apple Retail Do you have a passion for teaching and building relationships with others? K...

    Lone Tree, CO
  • Posted - Jul 10, 2024

    US-Senior Manager Syracuse Syracuse,New York,United States Apple Retail...

    US-Senior Manager Syracuse Syracuse,New York,United States Apple Retail Do you have a real passion for helping others learn and grow? The challeng...

    Syracuse, NY

    Posted - Jul 10, 2024

    US-Senior Manager Syracuse Syracuse,New York,United States Apple Retail...

    US-Senior Manager Syracuse Syracuse,New York,United States Apple Retail Do you have a real passion for helping others learn and grow? The challeng...

    Syracuse, NY
  • Posted - Jul 10, 2024

    Software Engineer: Validation of Crypto and Security IPs Austin,Texas,Unit...

    Software Engineer: Validation of Crypto and Security IPs Austin,Texas,United States Hardware Do you love creating elegant solutions to highly compl...

    Austin, TX

    Posted - Jul 10, 2024

    Software Engineer: Validation of Crypto and Security IPs Austin,Texas,Unit...

    Software Engineer: Validation of Crypto and Security IPs Austin,Texas,United States Hardware Do you love creating elegant solutions to highly compl...

    Austin, TX
  • Posted - Jul 10, 2024

    US-Manager Towson Town Center Towson,Maryland,United States Apple Retail...

    US-Manager Towson Town Center Towson,Maryland,United States Apple Retail Do you have a passion for teaching and building relationships with others...

    Towson, MD

    Posted - Jul 10, 2024

    US-Manager Towson Town Center Towson,Maryland,United States Apple Retail...

    US-Manager Towson Town Center Towson,Maryland,United States Apple Retail Do you have a passion for teaching and building relationships with others...

    Towson, MD
  • Posted - Jul 10, 2024

    US-Senior Manager Nanuet Nanuet,New York,United States Apple Retail Do...

    US-Senior Manager Nanuet Nanuet,New York,United States Apple Retail Do you have a real passion for helping others learn and grow? The challenges a...

    Nanuet, NY

    Posted - Jul 10, 2024

    US-Senior Manager Nanuet Nanuet,New York,United States Apple Retail Do...

    US-Senior Manager Nanuet Nanuet,New York,United States Apple Retail Do you have a real passion for helping others learn and grow? The challenges a...

    Nanuet, NY
  • Posted - Jul 10, 2024

    WW Offers and Business Development Atlanta,Georgia,United States Sales an...

    WW Offers and Business Development Atlanta,Georgia,United States Sales and Business Development The people here at Apple don't just create products...

    Atlanta, GA

    Posted - Jul 10, 2024

    WW Offers and Business Development Atlanta,Georgia,United States Sales an...

    WW Offers and Business Development Atlanta,Georgia,United States Sales and Business Development The people here at Apple don't just create products...

    Atlanta, GA
  • Posted - Jul 09, 2024

    US-Manager Country Club Plaza Kansas City,Missouri,United States Apple R...

    US-Manager Country Club Plaza Kansas City,Missouri,United States Apple Retail Do you have a passion for teaching and building relationships with o...

    Kansas City, MO

    Posted - Jul 09, 2024

    US-Manager Country Club Plaza Kansas City,Missouri,United States Apple R...

    US-Manager Country Club Plaza Kansas City,Missouri,United States Apple Retail Do you have a passion for teaching and building relationships with o...

    Kansas City, MO
  • Posted - Jul 09, 2024

    US-Senior Manager The Woodlands Houston,Texas,United States Apple Retail...

    US-Senior Manager The Woodlands Houston,Texas,United States Apple Retail Do you have a real passion for helping others learn and grow? The challen...

    Houston, TX

    Posted - Jul 09, 2024

    US-Senior Manager The Woodlands Houston,Texas,United States Apple Retail...

    US-Senior Manager The Woodlands Houston,Texas,United States Apple Retail Do you have a real passion for helping others learn and grow? The challen...

    Houston, TX
  • Posted - Jul 09, 2024

    MDM Operations Engineer, Retail Engineering Austin,Texas,United States So...

    MDM Operations Engineer, Retail Engineering Austin,Texas,United States Software and Services Apple is where individual imaginations gather together...

    Austin, TX

    Posted - Jul 09, 2024

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    MDM Operations Engineer, Retail Engineering Austin,Texas,United States Software and Services Apple is where individual imaginations gather together...

    Austin, TX
  • Posted - Jul 09, 2024

    Software Development Engineer in Test, Retail Engineering Austin,Texas,Uni...

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    Austin, TX

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    Software Engineer Platform Point Of Sale, Retail Engineering Austin,Texas,...

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    Engineering Program Manager, Retail Engineering Austin,Texas,United States...

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US-Manager - Apple
Posted: Jul 19, 2024 03:56
Jacksonville, FL

Job Description

US-Manager

St. John's Town Center

Jacksonville,Florida,United States

Apple Retail

Do you have a passion for teaching and building relationships with others? Keeping an Apple Store thriving requires a diverse set of leadership skills, and as a Manager, you're a master of them all. In the store's fast-paced, dynamic environment, you exhibit composure as you learn from each new challenge. You build and inspire high-performing teams of unique individuals who deliver positive experiences for customers as they learn, shop, and get support. Most importantly, you share the Apple vision with employees and customers. As a Manager, you work with others to foster a culture where everyone belongs and is inspired to do their best work.

Description

As a Manager, you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring, training, and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy.

Minimum Qualifications

Key Qualifications

Preferred Qualifications

  • Proven ability to drive amazing customer experiences - and results - through team development.

  • Experience with diplomatically managing multiple commitments to customers, staff, and operations.

  • Ability to adapt to challenges while remaining calm in a constantly changing retail environment.

  • Contribute to an inclusive environment through respecting each others' differences and having the curiosity to learn.

  • Demonstrate Apple's values of inclusion and diversity in daily activities.

  • Role model inclusive leadership behaviors and build, develop and retain diverse teams.

  • Take action to ensure a safe, respectful, and inclusive environment for all team members.

  • You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

  • Cross-industry experience is welcome.

  • You have a passion for learning about Apple technology and products.

  • Multilingual ability is a plus.

  • You'll need to be flexible with your schedule. Your work hours will be based on business needs.

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

US-Manager - Apple
Posted: Jul 19, 2024 03:56
Jacksonville, FL

Job Description

US-Manager

St. John's Town Center

Jacksonville,Florida,United States

Apple Retail

Do you have a passion for teaching and building relationships with others? Keeping an Apple Store thriving requires a diverse set of leadership skills, and as a Manager, you're a master of them all. In the store's fast-paced, dynamic environment, you exhibit composure as you learn from each new challenge. You build and inspire high-performing teams of unique individuals who deliver positive experiences for customers as they learn, shop, and get support. Most importantly, you share the Apple vision with employees and customers. As a Manager, you work with others to foster a culture where everyone belongs and is inspired to do their best work.

Description

As a Manager, you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring, training, and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy.

Minimum Qualifications

Key Qualifications

Preferred Qualifications

  • Proven ability to drive amazing customer experiences - and results - through team development.

  • Experience with diplomatically managing multiple commitments to customers, staff, and operations.

  • Ability to adapt to challenges while remaining calm in a constantly changing retail environment.

  • Contribute to an inclusive environment through respecting each others' differences and having the curiosity to learn.

  • Demonstrate Apple's values of inclusion and diversity in daily activities.

  • Role model inclusive leadership behaviors and build, develop and retain diverse teams.

  • Take action to ensure a safe, respectful, and inclusive environment for all team members.

  • You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

  • Cross-industry experience is welcome.

  • You have a passion for learning about Apple technology and products.

  • Multilingual ability is a plus.

  • You'll need to be flexible with your schedule. Your work hours will be based on business needs.

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Apple News Spotlight Curator - Apple
Posted: Jul 17, 2024 05:36
Washington DC, DC

Job Description

Apple News Spotlight Curator

Washington DC,District of Columbia,United States

Design

Apple News provides millions of users with trusted journalism from leading publishers around the globe. Editors at Apple News highlight the best and most engaging content for our large national audience.

Description

Responsibilities include: - Writing sharp and compelling copy in the Apple News voice, working with editors to ensure that work meets all aspects of our house style. - Identifying stories and trends in the cultural zeitgeist across a variety of beats. - Providing context around complex news stories, often on tight deadlines. - Communicating directly with our publisher partners. - Using data and analytics to responsibly incorporate user behavior into your editorial strategy. - Working cross-functionally to support News projects and goals. - Surfacing bugs and other performance issues.

Minimum Qualifications

  • Excellent writing skills and strong news judgment.

  • Four years of experience in a fast-paced media role, preferably in a newsroom environment.

  • Comfortable working across teams and incorporating feedback seamlessly into your work.

  • Fluency with a variety of CMSs.

Key Qualifications

Preferred Qualifications

  • The ideal candidate for this role has proven experience fighting for high quality journalism, approaches problems with a flexible and strategic mindset, anticipates issues and concerns, and constantly asks smart questions about what we could be doing better.

  • Experience using data and analytics to responsibly incorporate user behavior into editorial strategy.

Education & Experience

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $113,000 and $170,200, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

US-Lead - Apple
Posted: Jul 16, 2024 03:34
West Des Moines, IA

Job Description

US-Lead

Jordan Creek

West Des Moines,Iowa,United States

Apple Retail

The Lead helps prepare the team to deliver exceptional customer experiences. They assist the leadership team with day-to-day responsibilities and ensure operational readiness and sustainability. They are passionate about the details and are best when driving in the moment. This position is a great opportunity to learn the fundamentals of operating an Apple Store. All Leads are an integral part of supporting the Store Leadership Team, playing a strategic role in crafting meaningful experiences both for customers and employees and who embody a whole store mindset. They inform and energize our teams to do their best work and contribute to operational excellence. They actively connect with team members ensuring everyone is equipped with the support, tools, resources, and strategies they need to curate exceptional customer interactions. They work with others to foster a culture where everyone belongs and is inspired to do their best work.

Description

Lead and encourage customer engagement, drive sales and awareness of Apple's value proposition for business, and build loyalty Maintain efficient and positive customer journey through identifying obstacles, making strategic adjustments, and anticipating potential process changes Develop strategies with the Shopping Experience Manager to increase access to our customers, reduce customer wait times, and meet customer demand Review and assess store reporting and customer feedback daily and share with the leadership team to make adjustments, recognize successes and find opportunities for improvement in key areas in the Shopping Experience Be a resource to identify training opportunities for team members and partner with Shopping Experience Manager to suggest plans for skill improvement. Be an early adopter and change agent for new products and services, our ecosystem, and company initiatives in-store and online Be a role model and mentor others in the Shopping Experience by driving sales, maintaining up-to-date product & service knowledge, purchasing options- including financing and carrier offers through the Apple Steps of Service Energize, inform, and align store employees around store performance goals and communications. Address time-sensitive employee feedback, questions and concerns and escalate to a store leadership as appropriate. Recommend daily staffing and scheduling to the store leadership team to align with changing customer and/or employee needs and traffic patterns. Address the operational needs of the store, including, but not limited to, opening/closing procedures, cash management, overrides, visual standards, urgent maintenance issues, and Loss Prevention partnership. Fulfill the responsibilities of the Support role in alignment with Apple's policies and procedures. Perform other duties as assigned.

Minimum Qualifications

Key Qualifications

Preferred Qualifications

  • Experience motivating others to achieve positive results

  • Track record of influencing and gaining the support of others

  • Relates well to diverse groups of people and offers support as appropriate

  • Experience de-escalating conflict among peers and colleagues

  • Can make quality and timely decisions to adjust for changing business needs

  • Able to effectively solve problems and make key decisions using analytics, experience and judgment

  • Has excellent attention to detail and a willingness to take initiative

  • Able to work autonomously and without close supervision

  • Demonstrated organizational skills and experience

  • Contribute to an inclusive environment through respecting each others' differences and having the curiosity to learn.

  • Demonstrate Apple's values of inclusion and diversity in daily activities.

  • Has mentored, coached, or led others personally or professionally

  • Demonstrated ability to drive strong results both individually and in a team environment

  • Prior experience implementing or optimizing work processes, preferred

  • Skilled at making in the moment decisions in allocating resources or adjusting processes to provide an exceptional customer experience

  • Proven ability to adapt communication to a complex audience with many learning styles

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

US-Senior Manager - Apple
Posted: Jul 16, 2024 03:34
Miami, FL

Job Description

US-Senior Manager

The Falls

Miami,Florida,United States

Apple Retail

Do you have a real passion for helping others learn and grow? The challenges and opportunities of a continuously evolving business make leadership at the Apple Store a rewarding career. It's your job as a Senior Manager to lead the staff and operations of one or more store areas and seek solutions and results that create a high-performing work environment. By reading situations quickly and acting courageously, you are able to build success for the business and promote the Apple brand through unparalleled customer service. As a Senior Manager, you work with others to foster a culture where everyone belongs and is inspired to do their best work.

Description

As a Senior Manager, you guide other leaders to inspire top performance from their teams. You monitor multiple lines of business within the store to achieve operational objectives and collaborate with corporate business partners to report results. You're knowledgeable about the industry and keep up to date about competitors and trends. You lead the sales and customer support teams by example, finding solutions to create and maintain a high level of customer focus. To foster growth among your staff, you coach and encourage with clear communications. By developing strong relationships across teams and with customers, you create an environment that enhances loyalty for Apple products and services.

Minimum Qualifications

Key Qualifications

Preferred Qualifications

  • Ability to collaborate with the store leadership team to develop strategic plans across multiple business groups, improving process and surpassing standards to drive the business in the store

  • Proven ability to inspire, coach, train, and develop store team members to consistently provide exceptional customer service and drive for results

  • Experience adapting to challenges, providing support, and guiding communications in a constantly changing retail environment

  • Contribute to an inclusive environment through respecting each others' differences and having the curiosity to learn.

  • Demonstrate Apple's values of inclusion and diversity in daily activities.

  • Role model inclusive leadership behaviors and build, develop and retain diverse teams.

  • Take action to ensure a safe, respectful, and inclusive environment for all team members.

  • You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

  • Cross-industry experience is welcome - a retail background is not necessary.

  • You have a passion for learning about Apple technology and products.

  • You're fluent in English (both written and spoken) and the local language. Multilingual ability is a plus.

  • You'll need to be flexible with your schedule. Your work hours will be based on business needs.

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

E-Learning Web Developer, AppleCare - Apple
Posted: Jul 16, 2024 03:34
Cary, NC

Job Description

E-Learning Web Developer, AppleCare

Cary,North Carolina,United States

Support and Service

The AppleCare Training Multimedia team specializes in crafting and developing web-based interactive media used within E-Learning materials for AppleCare customer support Advisors worldwide. Our rich portfolio of web-based interactive media includes over 30+ reusable templates for knowledge checks, virtual scenario practice activities, simulations for Apple OS software and internal tools, as well as custom media pieces for outstanding learning needs around new products and specialty topics. Collaborating closely with instructional designers from various training content development teams within the AppleCare Support Foundations organization, you will work alongside other web developers and creative technologists on our Multimedia team to create new media types and feature improvements that surprise and delight our customers and end-users alike. The ideal candidate for this role is experienced and passionate in building online learning experiences powered by interactive web-based activities, enjoys taking ownership of the end-to-end design and development process for small but delightful online experiences, and works through ambiguity to seize opportunities for creative innovation that brings value to end-users and the business.

Description

As an E-Learning Web Developer on the Training Multimedia team, you will be encouraged to: - Directly support instructional designers and training content developers on their requests for new interactive media types and feature enhancements - Design and develop media that adheres to Apple accessibility standards (navigable using macOS VoiceOver and keyboard) and internal standards that allow for reusability and localization - Address bugs on existing interactive media and refactor engine code for scalability/maintainability - Review HTML and XML markup within E-Learning modules and interactive media prior to publication - Provide regular status updates to team, partners, and management; summarize project progress, issues, key points, and required actions

Minimum Qualifications

  • An online portfolio that showcases concrete examples of web design/development work

  • Professional experience or demonstrated passion in web-based interactive media for online learning

  • High proficiency and professional experience developing in JavaScript (ES6 proficiency required, React knowledge a plus), HTML5, CSS3 (experience with Sass a plus), and XML/JSON

  • Professional experience with GitHub and coding standard processes for collaboration

  • Knowledge in UX/UI design and web accessibility standard processes through own web design work or close collaboration with design teams

  • Familiarity with Adobe Creative Suite apps (Photoshop and/or Illustrator) for web asset creation

  • Clear communication skills with teammates, requestors, and multi-functional partners, attention to detail, and dedicated project management skills

  • Bachelor's degree with combined 4-6 years of work experience across E-Learning and web development fields

Key Qualifications

Preferred Qualifications

  • Knowledge of adult learning theory and instructional design methodologies

  • Work experience in contact center or other support organizations

  • Hands-on experience with xAPI and/or Adobe Experience Manager (AEM)

  • Deep interest and/or hands-on experience with gamified E-Learning

  • Exposure to AI usage in web development projects

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Enterprise Site Support Engineer - Apple
Posted: Jul 16, 2024 03:33
Cary, NC

Job Description

Enterprise Site Support Engineer- Japanese Language

Cary,North Carolina,United States

Support and Service

At Apple, we believe that dedication, a fun environment, creativity and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest of details, we can make a big impact with our customers. Inclusion is a shared responsibility, and we hold ourselves and one another accountable for fostering a culture where everyone feels seen, heard and inspired to do their best work. Building this environment starts with you! The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. Building this environment starts with you! It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Are you passionate about investigating and resolving complex problems for large deployments of Apple products? Do you enjoy gathering, quantifying, and providing feedback to influence future products? Are you a self-starter who has been taking on additional responsibilities and acting as a resource for your peers? If so, Enterprise Site Support Engineering is the team for you!

Description

This position responds to and manages technical issues focusing on Enterprise and client product integration into existing networking infrastructures from Tier 2, retail stores, field engineers, and others. This position collaborates with all groups involved in the technical escalation process including Tier 2, Product Engineering, Executive Relations, Customer Relations, Corporate Support Engineering, Readiness, Product Marketing, Legal, and other involved parties. You'll work under tight deadlines with minimal direction in a fast-paced dynamic environment that demands high quality, creativity, and consistency. Responsibilities Include: -Capable of being a resource to provide guidance for technical issues, and ensure rapid identification and documentation (VoC creation) of emerging issues. -Provide higher-level guidance for deployment of Apple products in Enterprise and Education products and environments. -Research, investigate, and provide timely high-quality responses to technical issues. -Create technical Knowledge Base articles and other communications. -Review of technical materials such as submitted articles, trainings, etc. -Routinely interact with primary audience (Contact Center) through meetings, feedback, and informal communications. -Help identify and respond to technical support needs within the organization. -Attend, host, and coordinate meetings. -Occasional travel could be required.

Minimum Qualifications

  • Must be able to read, write and speak Japanese and English fluently.

  • At least 1+ years experience as an AppleCare SPS Business and Education Advisor, AppleCare Deployment Program Specialist Advisor or equivalent experience required.

  • Device Enrollment Program understanding, and profile/payload experience required.

  • Network troubleshooting, planning, and configuration required.

  • Wireless technologies troubleshooting and configuration required.

  • Experience troubleshooting Apple School Manager & Apple Business Manager required.

Key Qualifications

Preferred Qualifications

  • Bachelor degree or some college desired

  • iOS deployment with Apple Business Essentials and/or 3rd party Mobile Device Management understanding desired.

  • Enrollment Configuration experience highly preferred.

  • History of high-quality escalations (RTAs) and the appropriate handling of related cases.

  • Excellent verbal, written and interpersonal communication.

  • Ability to work independently and be self-directed.

  • Ability to work non-standard hours, and on global and virtual teams and accommodate time differences.

  • Ability to manage multiple projects within tight timeframes.

  • Able and willing to tackle new roles, assignments, and responsibilities.

  • Makes space to listen, learn, and amplify diverse perspectives and experiences

  • Actively seeks out opportunities to champion and celebrate inclusion and diversity

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Apple Support College Program At Home Advisor - Apple
Posted: Jul 13, 2024 05:11
Raleigh, NC

Job Description

Apple Support College Program At Home Advisor

Raleigh,North Carolina,United States

Students

At Apple, we believe that dedication, a fun environment, creativity and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest of details, we can make a huge impact with our customers. Building this environment starts with you! If you're a problem solver who easily connects with others, helps friends and family troubleshoot issues and are curious about why things work the way they do, you could be the next Apple Support College Advisor. Our Advisors thoughtfully engage with customers, explaining step-by-step solutions with patience and an approach tailored to each individual customer. They help fix technical issues while providing an incredible customer experience!

Description

At Apple, we believe our diverse backgrounds, perspectives, and passions help us create the ideas that move all of us forward. As an Apple Support College Advisor, your voice is essential in supporting many of our popular products, including iPhones, iPads, MacBooks, iMacs, and more. As our customers' first point of contact, you'll be the friendly voice of Apple, providing world-class customer service, troubleshooting, and technical support. We'll rely on you to listen to our customers and use your technical expertise, creativity, passion, and our documented troubleshooting flow to meet their needs - and remind them that behind our great products are amazing people. We'll train you to be the best. This position comes with competitive pay, great benefits, eligibility to participate in our company stock plan, time off, an employee discount, and dedicated resources to support your ongoing growth and career development. We're committed to helping employees explore their potential. Inclusion is a shared responsibility, and we hold ourselves and one another accountable for fostering a culture where everyone feels seen, heard and inspired to do their best work.

Minimum Qualifications

  • Enrolled through December of 2026 or later in at least one class at a university in the U.S. pursuing a bachelor's degree or higher

  • A quiet home workspace, ergonomic chair, desk

  • A hard-wired internet connection directly from an internet service provider with a minimum download speed of 10 Mbps download and 3 Mbps upload at your address, with

  • Available for nine weeks of part-time paid training on a set schedule totaling 24 hours a week: four, four hour shifts during the week and one 8 hour shift on Saturdays

  • Post training, available to work 20 weekly hours, similar to the training schedule

  • Able to flex up or down in weekly hours when school is not in session, based on business needs

  • Able to meet minimum typing speed of 40 WPM while talking with customers

  • Successful completion of a pre-employment assessment, background check and initial training

  • 2.7 GPA

Key Qualifications

Preferred Qualifications

  • Business, Communications, Computer Science, Engineering or any other tech related major

  • Passion for customer service and ownership of the customer experience, including comprehensive issue resolution

  • Approach opportunities flexibly and with good judgment

  • Model high standards and demonstrate quality, honesty and accountability

  • Able to navigate difficult conversations and display resilience after challenging situations

  • Potential to effectively tailor communication and style to differing audiences

  • Able to self-manage and work independently in a fast-paced, constantly changing environment

  • Thrive on a team where expertise is shared and feedback is welcome

  • Effective time management, including ability to multitask, organize and prioritize

  • Able to research and grasp technical information across multiple tools while respecting customer privacy

  • Potential to acquire skills in technical troubleshooting and an eagerness to learn and take on new challenges

  • Makes space to listen, learn, and amplify diverse perspectives and experience

  • Actively seeks out opportunities to champion and celebrate inclusion and diversity

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

US-Lead - Apple
Posted: Jul 13, 2024 05:11
Naples, FL

Job Description

US-Lead

Waterside Shops

Naples,Florida,United States

Apple Retail

The Lead helps prepare the team to deliver exceptional customer experiences. They assist the leadership team with day-to-day responsibilities and ensure operational readiness and sustainability. They are passionate about the details and are best when driving in the moment. This position is a great opportunity to learn the fundamentals of operating an Apple Store. All Leads are an integral part of supporting the Store Leadership Team, playing a strategic role in crafting meaningful experiences both for customers and employees and who embody a whole store mindset. They inform and energize our teams to do their best work and contribute to operational excellence. They actively connect with team members ensuring everyone is equipped with the support, tools, resources, and strategies they need to curate exceptional customer interactions. They work with others to foster a culture where everyone belongs and is inspired to do their best work.

Description

Lead and encourage customer engagement, drive sales and awareness of Apple's value proposition for business, and build loyalty Maintain efficient and positive customer journey through identifying obstacles, making strategic adjustments, and anticipating potential process changes Develop strategies with the Shopping Experience Manager to increase access to our customers, reduce customer wait times, and meet customer demand Review and assess store reporting and customer feedback daily and share with the leadership team to make adjustments, recognize successes and find opportunities for improvement in key areas in the Shopping Experience Be a resource to identify training opportunities for team members and partner with Shopping Experience Manager to suggest plans for skill improvement. Be an early adopter and change agent for new products and services, our ecosystem, and company initiatives in-store and online Be a role model and mentor others in the Shopping Experience by driving sales, maintaining up-to-date product & service knowledge, purchasing options- including financing and carrier offers through the Apple Steps of Service Energize, inform, and align store employees around store performance goals and communications. Address time-sensitive employee feedback, questions and concerns and escalate to a store leadership as appropriate. Recommend daily staffing and scheduling to the store leadership team to align with changing customer and/or employee needs and traffic patterns. Address the operational needs of the store, including, but not limited to, opening/closing procedures, cash management, overrides, visual standards, urgent maintenance issues, and Loss Prevention partnership. Fulfill the responsibilities of the Support role in alignment with Apple's policies and procedures. Perform other duties as assigned.

Minimum Qualifications

Key Qualifications

Preferred Qualifications

  • Experience motivating others to achieve positive results

  • Track record of influencing and gaining the support of others

  • Relates well to diverse groups of people and offers support as appropriate

  • Experience de-escalating conflict among peers and colleagues

  • Can make quality and timely decisions to adjust for changing business needs

  • Able to effectively solve problems and make key decisions using analytics, experience and judgment

  • Has excellent attention to detail and a willingness to take initiative

  • Able to work autonomously and without close supervision

  • Demonstrated organizational skills and experience

  • Contribute to an inclusive environment through respecting each others' differences and having the curiosity to learn.

  • Demonstrate Apple's values of inclusion and diversity in daily activities.

  • Has mentored, coached, or led others personally or professionally

  • Demonstrated ability to drive strong results both individually and in a team environment

  • Prior experience implementing or optimizing work processes, preferred

  • Skilled at making in the moment decisions in allocating resources or adjusting processes to provide an exceptional customer experience

  • Proven ability to adapt communication to a complex audience with many learning styles

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Demand Forecasting & Analytics - Apple
Posted: Jul 12, 2024 02:57
Coral Gables, FL

Job Description

Demand Forecasting & Analytics

Coral Gables,Florida,United States

Corporate Functions

The people here at Apple don't just build products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. You will provide support to the Country Managers for our major regions (Latin America) through an understanding of the product trends, country seasonality, marketing strategies, currency and pricing impacts to prepare the quarterly unit volume forecast. As a forecaster, you will be required to work towards an accurate and thoughtful demand projection for different product lines and present findings to leadership on a weekly cadence.

Description

Apple Sales Finance serves as the hub of financial information and decision support. We are seeking a professional in their career with a proven track record of accomplishments. You will be a key contributor in a fast-paced, goal-oriented environment with the ability to influence strategic decisions. You will: Prepare weekly country/key account forecasts in close collaboration with sales teams and provide ad hoc analysis, preparation of reporting for quarterly reviews. Engage with country/regional sales teams to understand business priorities as well as the short-term and long-term drivers of performance within products, countries and partners. Analyze weekly results in order to judge and maintain quarterly forecasts. This includes understanding of consumer offers, seasonalities, and supply constraints. Deep understanding of the economic conditions of major countries in Latin America. Provide insights of current quarter and Q+1 forecast, on drivers of performance across product portfolio. Liaison between sales, Supply, Ops and Worldwide teams. Variance analysis of sales performance and local market insights Risk and opportunity management and representation in regional/country reviews. Close monitoring of consumer offers live in the market in the Indirect channel. Collaborate with other finance teams to understand and suggest strategic actions that will drive elasticity of demand.

Minimum Qualifications

  • 7-10 years of finance experience or related forecast/planning experience

  • Experience with Excel

  • Proficiency with Tableau

Key Qualifications

Preferred Qualifications

  • Strong experience building relationships at all levels of the organization and influencing to improve forecast accuracy across multiple business lines in a cross functional environment.

  • Excellent attention to detail and capable of providing broad perspective, articulate understanding of sales/commercial/business and offer solutions based advice to problems.

  • Outstanding business support and analytical skills as well as planning and organizing skills.

  • Deep experience working with large data sets.

  • Strong presentation skills both in person and virtually.

  • Bachelor's degree in Finance, Accounting or relevant field.

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Product Manager - App Ads, Ad Platforms - Apple
Posted: Jul 12, 2024 02:56
New York City, NY

Job Description

Product Manager - App Ads, Ad Platforms

New York City,New York,United States

Software and Services

At Apple, we work every day to build products that enrich people's lives. Our Advertising Platforms group makes it possible for people around the world to easily access informative and relevant content on their devices while helping developers and publishers promote and monetize their work. Our technology and services power advertising in the App Store and Apple News. Our offline pipelines are highly performant, deployed to handle high-volume asynchronous events at scale, and set new standards for enabling effective advertising while protecting user privacy! We're looking for a curious, analytical and collaborative technical Product Manager to build advertising solutions with a deep understanding of Apple's values. Product scope can range from evolving the consumer experience for advertising to performance optimization features for advertisers.

Description

  • As a product owner, you'll work across Product, Data Insights, Engineering, Design, Sales and Marketing teams to deliver product specifications that enable near & long-term strategic projects in our App Ads business - Define product features and communicate requirements to Engineering teams via clearly written requirements, diagrams and concise verbal communications - Work closely with Data Insights and Engineering teams to empower them to identify the critical path, prioritize and deliver upon requirements - Synthesize insights from quantitative research, customer meetings and sales feedback to inform product strategy and specifications - Collaborate with partner Product Managers, Engineering, and Data Insights teams on feature delivery strategy and plans

Minimum Qualifications

  • 3+ years of technical product management experience, with at least one entire product development cycle from concept to launch

  • Experience with designing and deploying advertising or consumer products at scale

  • Strong technical and analytical abilities, including proficiency with SQL

  • Outstanding written and verbal communication skills; ability to clearly articulate product vision, product strategy and requirements to engineers and internal business partners

  • Experience working closely with cross-functional teams and product stakeholders to define and drive product strategy and roadmap

  • Ability to build durable relationships, influence, sell concepts internally, and actively drive decision-making across organizations

  • Self-motivated, thrives in a fast-paced environment with a high degree of ownership and accountability. Ability to work efficiently, and to make continued progress on multiple priorities

  • BS in Computer Science, Statistics, Economics or similar fields

Key Qualifications

Preferred Qualifications

  • Prior work experience within Ad-Tech or similar domain

  • MS in Computer Science, Statistics, Economics or similar fields

Education & Experience

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $143,100 and $264,200, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

US-Senior Manager - Apple
Posted: Jul 11, 2024 06:41
Bethesda, MD

Job Description

US-Senior Manager

Bethesda Row

Bethesda,Maryland,United States

Apple Retail

Do you have a real passion for helping others learn and grow? The challenges and opportunities of a continuously evolving business make leadership at the Apple Store a rewarding career. It's your job as a Senior Manager to lead the staff and operations of one or more store areas and seek solutions and results that create a high-performing work environment. By reading situations quickly and acting courageously, you are able to build success for the business and promote the Apple brand through unparalleled customer service. As a Senior Manager, you work with others to foster a culture where everyone belongs and is inspired to do their best work.

Description

As a Senior Manager, you guide other leaders to inspire top performance from their teams. You monitor multiple lines of business within the store to achieve operational objectives and collaborate with corporate business partners to report results. You're knowledgeable about the industry and keep up to date about competitors and trends. You lead the sales and customer support teams by example, finding solutions to create and maintain a high level of customer focus. To foster growth among your staff, you coach and encourage with clear communications. By developing strong relationships across teams and with customers, you create an environment that enhances loyalty for Apple products and services.

Minimum Qualifications

Key Qualifications

Preferred Qualifications

  • Ability to collaborate with the store leadership team to develop strategic plans across multiple business groups, improving process and surpassing standards to drive the business in the store

  • Proven ability to inspire, coach, train, and develop store team members to consistently provide exceptional customer service and drive for results

  • Experience adapting to challenges, providing support, and guiding communications in a constantly changing retail environment

  • Contribute to an inclusive environment through respecting each others' differences and having the curiosity to learn.

  • Demonstrate Apple's values of inclusion and diversity in daily activities.

  • Role model inclusive leadership behaviors and build, develop and retain diverse teams.

  • Take action to ensure a safe, respectful, and inclusive environment for all team members.

  • You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

  • Cross-industry experience is welcome - a retail background is not necessary.

  • You have a passion for learning about Apple technology and products.

  • You're fluent in English (both written and spoken) and the local language. Multilingual ability is a plus.

  • You'll need to be flexible with your schedule. Your work hours will be based on business needs.

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

US-Manager - Apple
Posted: Jul 11, 2024 06:41
Lone Tree, CO

Job Description

US-Manager

Park Meadows

Lone Tree,Colorado,United States

Apple Retail

Do you have a passion for teaching and building relationships with others? Keeping an Apple Store thriving requires a diverse set of leadership skills, and as a Manager, you're a master of them all. In the store's fast-paced, dynamic environment, you exhibit composure as you learn from each new challenge. You build and inspire high-performing teams of unique individuals who deliver positive experiences for customers as they learn, shop, and get support. Most importantly, you share the Apple vision with employees and customers. As a Manager, you work with others to foster a culture where everyone belongs and is inspired to do their best work.

Description

As a Manager, you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring, training, and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy.

Minimum Qualifications

Key Qualifications

Preferred Qualifications

  • Proven ability to drive amazing customer experiences - and results - through team development.

  • Experience with diplomatically managing multiple commitments to customers, staff, and operations.

  • Ability to adapt to challenges while remaining calm in a constantly changing retail environment.

  • Contribute to an inclusive environment through respecting each others' differences and having the curiosity to learn.

  • Demonstrate Apple's values of inclusion and diversity in daily activities.

  • Role model inclusive leadership behaviors and build, develop and retain diverse teams.

  • Take action to ensure a safe, respectful, and inclusive environment for all team members.

  • You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

  • Cross-industry experience is welcome.

  • You have a passion for learning about Apple technology and products.

  • Multilingual ability is a plus.

  • You'll need to be flexible with your schedule. Your work hours will be based on business needs.

Education & Experience

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $36.90 and $55.40/hr, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

US-Senior Manager - Apple
Posted: Jul 10, 2024 06:12
Syracuse, NY

Job Description

US-Senior Manager

Syracuse

Syracuse,New York,United States

Apple Retail

Do you have a real passion for helping others learn and grow? The challenges and opportunities of a continuously evolving business make leadership at the Apple Store a rewarding career. It's your job as a Senior Manager to lead the staff and operations of one or more store areas and seek solutions and results that create a high-performing work environment. By reading situations quickly and acting courageously, you are able to build success for the business and promote the Apple brand through unparalleled customer service. As a Senior Manager, you work with others to foster a culture where everyone belongs and is inspired to do their best work.

Description

As a Senior Manager, you guide other leaders to inspire top performance from their teams. You monitor multiple lines of business within the store to achieve operational objectives and collaborate with corporate business partners to report results. You're knowledgeable about the industry and keep up to date about competitors and trends. You lead the sales and customer support teams by example, finding solutions to create and maintain a high level of customer focus. To foster growth among your staff, you coach and encourage with clear communications. By developing strong relationships across teams and with customers, you create an environment that enhances loyalty for Apple products and services.

Minimum Qualifications

Key Qualifications

Preferred Qualifications

  • Ability to collaborate with the store leadership team to develop strategic plans across multiple business groups, improving process and surpassing standards to drive the business in the store

  • Proven ability to inspire, coach, train, and develop store team members to consistently provide exceptional customer service and drive for results

  • Experience adapting to challenges, providing support, and guiding communications in a constantly changing retail environment

  • Contribute to an inclusive environment through respecting each others' differences and having the curiosity to learn.

  • Demonstrate Apple's values of inclusion and diversity in daily activities.

  • Role model inclusive leadership behaviors and build, develop and retain diverse teams.

  • Take action to ensure a safe, respectful, and inclusive environment for all team members.

  • You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

  • Cross-industry experience is welcome - a retail background is not necessary.

  • You have a passion for learning about Apple technology and products.

  • You're fluent in English (both written and spoken) and the local language. Multilingual ability is a plus.

  • You'll need to be flexible with your schedule. Your work hours will be based on business needs.

Education & Experience

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $38.95 and $64.90/hr, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Software Engineer: Validation of Crypto and Security IPs - Apple
Posted: Jul 10, 2024 06:12
Austin, TX

Job Description

Software Engineer: Validation of Crypto and Security IPs

Austin,Texas,United States

Hardware

Do you love creating elegant solutions to highly complex challenges? Do you intrinsically see the importance in every detail? As part of our Silicon Technologies group, you'll help design and manufacture our next-generation, high-performance, power-efficient processor, system-on-chip (SoC). You'll ensure Apple products and services can seamlessly and efficiently handle the tasks that make them beloved by millions. Joining this group means you'll be responsible for crafting and building the technology that fuels Apple's devices. Together, you and your team will enable our customers to do all the things they love with their devices. We have a critical impact on getting high quality functional products to millions of customers quickly, and we are hiring all levels from junior to senior roles! You will develop software to validate and debug crypto and security blocks in Apple SoCs.

Description

  • Developing software to validate various crypto and security IP blocks in Apple SoCs - Working with other teams to bring up and debug SoC's issues - Coordinating cross-functionally to run tests

Minimum Qualifications

  • A minimum bachelor's degree and a minimum of 10 years relevant experience.

Key Qualifications

Preferred Qualifications

  • Strong Interest in low level and embeded software development

  • Good understanding of RISC based computer architecture, memory management unit, coherent cache

  • Knowledge and skill in C/C++ programming, Experience with ARM assembly is a plus.

  • Experience with secure boot, trusted execution environment, data encryption.

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

US-Manager - Apple
Posted: Jul 10, 2024 06:11
Towson, MD

Job Description

US-Manager

Towson Town Center

Towson,Maryland,United States

Apple Retail

Do you have a passion for teaching and building relationships with others? Keeping an Apple Store thriving requires a diverse set of leadership skills, and as a Manager, you're a master of them all. In the store's fast-paced, dynamic environment, you exhibit composure as you learn from each new challenge. You build and inspire high-performing teams of unique individuals who deliver positive experiences for customers as they learn, shop, and get support. Most importantly, you share the Apple vision with employees and customers. As a Manager, you work with others to foster a culture where everyone belongs and is inspired to do their best work.

Description

As a Manager, you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring, training, and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy.

Minimum Qualifications

Key Qualifications

Preferred Qualifications

  • Proven ability to drive amazing customer experiences - and results - through team development.

  • Experience with diplomatically managing multiple commitments to customers, staff, and operations.

  • Ability to adapt to challenges while remaining calm in a constantly changing retail environment.

  • Contribute to an inclusive environment through respecting each others' differences and having the curiosity to learn.

  • Demonstrate Apple's values of inclusion and diversity in daily activities.

  • Role model inclusive leadership behaviors and build, develop and retain diverse teams.

  • Take action to ensure a safe, respectful, and inclusive environment for all team members.

  • You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

  • Cross-industry experience is welcome.

  • You have a passion for learning about Apple technology and products.

  • Multilingual ability is a plus.

  • You'll need to be flexible with your schedule. Your work hours will be based on business needs.

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

US-Senior Manager - Apple
Posted: Jul 10, 2024 06:11
Nanuet, NY

Job Description

US-Senior Manager

Nanuet

Nanuet,New York,United States

Apple Retail

Do you have a real passion for helping others learn and grow? The challenges and opportunities of a continuously evolving business make leadership at the Apple Store a rewarding career. It's your job as a Senior Manager to lead the staff and operations of one or more store areas and seek solutions and results that create a high-performing work environment. By reading situations quickly and acting courageously, you are able to build success for the business and promote the Apple brand through unparalleled customer service. As a Senior Manager, you work with others to foster a culture where everyone belongs and is inspired to do their best work.

Description

As a Senior Manager, you guide other leaders to inspire top performance from their teams. You monitor multiple lines of business within the store to achieve operational objectives and collaborate with corporate business partners to report results. You're knowledgeable about the industry and keep up to date about competitors and trends. You lead the sales and customer support teams by example, finding solutions to create and maintain a high level of customer focus. To foster growth among your staff, you coach and encourage with clear communications. By developing strong relationships across teams and with customers, you create an environment that enhances loyalty for Apple products and services.

Minimum Qualifications

Key Qualifications

Preferred Qualifications

  • Ability to collaborate with the store leadership team to develop strategic plans across multiple business groups, improving process and surpassing standards to drive the business in the store

  • Proven ability to inspire, coach, train, and develop store team members to consistently provide exceptional customer service and drive for results

  • Experience adapting to challenges, providing support, and guiding communications in a constantly changing retail environment

  • Contribute to an inclusive environment through respecting each others' differences and having the curiosity to learn.

  • Demonstrate Apple's values of inclusion and diversity in daily activities.

  • Role model inclusive leadership behaviors and build, develop and retain diverse teams.

  • Take action to ensure a safe, respectful, and inclusive environment for all team members.

  • You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

  • Cross-industry experience is welcome - a retail background is not necessary.

  • You have a passion for learning about Apple technology and products.

  • You're fluent in English (both written and spoken) and the local language. Multilingual ability is a plus.

  • You'll need to be flexible with your schedule. Your work hours will be based on business needs.

Education & Experience

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $44.65 and $74.40/hr, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

WW Offers and Business Development - Apple
Posted: Jul 10, 2024 06:11
Atlanta, GA

Job Description

WW Offers and Business Development

Atlanta,Georgia,United States

Sales and Business Development

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple's Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers. At the end of the day, we are here to help customers transform the way they connect-while growing top-line revenue for Apple. To realize this goal, we gain deep understandings of the customers we serve. We create a vision that can inspire customers to transform using Apple products. The Consumer Offers team develops programs and strategies that enable businesses to transform the way people work. We build relationships, develop partner capabilities and programs-at all levels from tactical to strategic and we collaborate closely with internal and external partners to craft plans that scale the business and adoption of the Apple ecosystem.

Description

You will be responsible for: Development and delivery of consumer offers strategy, initiatives and global priorities Collaboration with regional teams to support the development, review and refresh of account plans Collation and sharing of best practice with the regional teams Supporting the launch of complex consumer offers with key partners Stakeholder partnering and relationship management - X-functional teams (Carrier Sales, Finance, Legal, Regional Consumer Offers teams) Consult with Carrier Sales teams worldwide to assist in the formulation of offer strategies, programs and sell-in

Minimum Qualifications

  • Outstanding learning ability. Able to develop a deep understanding on sales related topics across Geos and business lines. Able to use the knowledge to design and build programs that are applicable to the diverse channel structure that we have.

  • Strong analytical skills. Good with numbers. Able to identify patterns and trends from data, see through complex facts to tackle the most fundamental business issues.

  • Critical thinking. Able to see the big picture, prioritize critical focus areas, and generate strategic options.

  • Superb oral communication skills. Able to have peer level conversation with sales executives and other leaders in the sales function, and influence their opinion with logical thinking, independent perspective, and fact-based arguments.

  • Exemplary written communication skills. Able to organize complex facts and proposals clearly and concisely, create structured and compelling presentation materials and be able to deliver them through effective story-telling.

  • High attention to detail and the ability to translate complex data into insightful business intelligence, learnings from performance measurement and best practices

  • Excellent commercial acumen, ability to design and build offers / playbooks

  • Ability to drive and develop an affordability infrastructure globally

  • Demonstrate a high degree of ownership and accountability

  • Flexibility and ability to deal with ambiguity

  • Ability to handle multiple tasks with competing priorities

  • Strong teammate. Able to work effectively in a global matrix organization with cross functional teams.

  • 20+ years with depth across several areas of wireless carrier business

  • Deep understanding of how pricing, device promotions, plans, and base management are developed and utilized for driving growth.

  • Understanding the analytics and criteria driving carrier decision making and financial outcomes.

Key Qualifications

Preferred Qualifications

  • Significant previous experience in a Consumer Electronics device offers-related role

  • Successful experience of partnering with Banks / Fin Techs would be a plus

  • Will have significant previous experience operating and influencing within a multinational organization

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

US-Manager - Apple
Posted: Jul 09, 2024 02:36
Kansas City, MO

Job Description

US-Manager

Country Club Plaza

Kansas City,Missouri,United States

Apple Retail

Do you have a passion for teaching and building relationships with others? Keeping an Apple Store thriving requires a diverse set of leadership skills, and as a Manager, you're a master of them all. In the store's fast-paced, dynamic environment, you exhibit composure as you learn from each new challenge. You build and inspire high-performing teams of unique individuals who deliver positive experiences for customers as they learn, shop, and get support. Most importantly, you share the Apple vision with employees and customers. As a Manager, you work with others to foster a culture where everyone belongs and is inspired to do their best work.

Description

As a Manager, you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring, training, and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy.

Minimum Qualifications

Key Qualifications

Preferred Qualifications

  • Proven ability to drive amazing customer experiences - and results - through team development.

  • Experience with diplomatically managing multiple commitments to customers, staff, and operations.

  • Ability to adapt to challenges while remaining calm in a constantly changing retail environment.

  • Contribute to an inclusive environment through respecting each others' differences and having the curiosity to learn.

  • Demonstrate Apple's values of inclusion and diversity in daily activities.

  • Role model inclusive leadership behaviors and build, develop and retain diverse teams.

  • Take action to ensure a safe, respectful, and inclusive environment for all team members.

  • You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

  • Cross-industry experience is welcome.

  • You have a passion for learning about Apple technology and products.

  • Multilingual ability is a plus.

  • You'll need to be flexible with your schedule. Your work hours will be based on business needs.

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

US-Senior Manager - Apple
Posted: Jul 09, 2024 02:36
Houston, TX

Job Description

US-Senior Manager

The Woodlands

Houston,Texas,United States

Apple Retail

Do you have a real passion for helping others learn and grow? The challenges and opportunities of a continuously evolving business make leadership at the Apple Store a rewarding career. It's your job as a Senior Manager to lead the staff and operations of one or more store areas and seek solutions and results that create a high-performing work environment. By reading situations quickly and acting courageously, you are able to build success for the business and promote the Apple brand through unparalleled customer service. As a Senior Manager, you work with others to foster a culture where everyone belongs and is inspired to do their best work.

Description

As a Senior Manager, you guide other leaders to inspire top performance from their teams. You monitor multiple lines of business within the store to achieve operational objectives and collaborate with corporate business partners to report results. You're knowledgeable about the industry and keep up to date about competitors and trends. You lead the sales and customer support teams by example, finding solutions to create and maintain a high level of customer focus. To foster growth among your staff, you coach and encourage with clear communications. By developing strong relationships across teams and with customers, you create an environment that enhances loyalty for Apple products and services.

Minimum Qualifications

Key Qualifications

Preferred Qualifications

  • Ability to collaborate with the store leadership team to develop strategic plans across multiple business groups, improving process and surpassing standards to drive the business in the store

  • Proven ability to inspire, coach, train, and develop store team members to consistently provide exceptional customer service and drive for results

  • Experience adapting to challenges, providing support, and guiding communications in a constantly changing retail environment

  • Contribute to an inclusive environment through respecting each others' differences and having the curiosity to learn.

  • Demonstrate Apple's values of inclusion and diversity in daily activities.

  • Role model inclusive leadership behaviors and build, develop and retain diverse teams.

  • Take action to ensure a safe, respectful, and inclusive environment for all team members.

  • You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

  • Cross-industry experience is welcome - a retail background is not necessary.

  • You have a passion for learning about Apple technology and products.

  • You're fluent in English (both written and spoken) and the local language. Multilingual ability is a plus.

  • You'll need to be flexible with your schedule. Your work hours will be based on business needs.

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

DevOps Engineer, Retail Engineering - Apple
Posted: Jul 09, 2024 02:35
Austin, TX

Job Description

MDM Operations Engineer, Retail Engineering

Austin,Texas,United States

Software and Services

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something. Imagine what you could do here At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. As a member of the Retail Systems team, you will work to handle, secure and support all Apple Retail devices worldwide. You will help support the development, deployment and support of new tools passionate about MDM for MacOS and iOS platforms as well as supporting applications, tools and infrastructure.

Description

The Retail Device Management team is looking for an excellent MDM Operations Engineer to help support and secure our rapidly growing MDM platform and ensure it is manageable, scalable, and reliable. This role is key in supporting and assisting in the deployment and expansion of systems using MDM as well as the development and maintenance of supporting tools and applications to Retail devices. This is a highly technical hands-on role which requires in-depth technical understanding of software, hardware, networking, and the Internet, taking a comprehensive view of sophisticated systems. We are looking for a candidate who is dedicated, can constantly research and suggest the latest technologies, independently solve technical issues, and work with teams of developers, engineering project managers, test engineers, and end users. The candidate will lead by example and believe that teams and not individuals accomplish phenomenal things!

Minimum Qualifications

  • Expertise in both macOS and iOS operating systems

  • Detailed experience with scripting; Python and shell strongly preferred

  • Experience with MDM and MDM protocols, focusing on macOS and iOS

  • Expertise with diagnosing and troubleshooting complex OS, network, and application issues

  • Strong troubleshooting ability and comfort/proficient in providing end-user support; can take steps to isolate issues and resolve root cause through investigative analysis

  • Experience in a production support role with an understanding of tools and processes for supporting a large global organization and user base

Key Qualifications

Preferred Qualifications

  • In-depth JAMF Pro experience with large scale deployments for macOS and iOS strongly preferred

  • JAMF Pro certification a strong plus

  • Familiarity with continuous delivery systems and GIT; ability to define branching, tagging, and code merging strategies

  • Familiarity with Apple Retail systems and operations a plus

  • Experience managing and troubleshooting peripheral devices (printers, scanners)

  • Detail oriented, able to perform data analysis to uncover trending issues

  • Excellent problem solving, critical thinking and communications skills

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Software Development Engineer in Test, Retail Engineering - Apple
Posted: Jul 09, 2024 02:35
Austin, TX

Job Description

Software Development Engineer in Test, Retail Engineering

Austin,Texas,United States

Corporate Functions

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. We are looking for an engineer with solid Test Automation experience to join our Financial and Retail Systems team. The ideal candidate will be responsible for implementing automation tests for all layers of our applications, design and develop tools and frameworks to enable the reduction of manual testing. This person will also be responsible for coordinating with project managers, engineers and release team for certifying projects for release.

Description

As a Software Engineer In Test, this individual will be responsible for one or more of the applications we support. The ideal candidate will lead and work with a team of contractors in the planning, preparation, communication and execution of each release. In addition, this person will be responsible for providing detailed level of efforts for each requirement coming to the application teams, resource planning, anticipate integration needs and report on health and status of said releases

Minimum Qualifications

  • 3+ years of professional experience as a Software Engineer or Software Engineer in Test.

  • Experience writing code in Swift, Object-oriented design and programming skills

  • Hands-on experience in writing and managing software system level automation tests

  • Good knowledge of XCTest/XCUITest frameworks in iOS

  • Experience in testing with strong debugging, troubleshooting skills

  • Strong understanding of iOS fundamentals and UI components including Accessibility

  • Proficiency in Testing mobile/desktop apps, cloud based frameworks and backend/APIs

  • Experience in documenting test plans, authoring and implementing test cases, and adeptly discerning the automation scope in alignment with product design and implementation.

  • BS in Computer Science or related field

Key Qualifications

Preferred Qualifications

  • Experience with Continuous Integration (e.g. Xcode Cloud) systems is plus

  • Understanding of DevOps and CI/CD processes, experience with tools like Jenkins, Github, or similar

  • Experience maintaining and scaling up automation infrastructure

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Software Engineer Platform Point Of Sale, Retail Engineering - Apple
Posted: Jul 09, 2024 02:35
Austin, TX

Job Description

Software Engineer Platform Point Of Sale, Retail Engineering

Austin,Texas,United States

Software and Services

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something. Imagine what you could do here. At Apple, outstanding ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The Apple Retail Store solutions have always led the Retail industry. As part of the Point of Sale (POS) Engineering team, you will responsible for delivering innovative solutions that improve employee and customer experience in store. You will work on highly visible projects impacting Apple's Retail business, touching millions of Apple customers!

Description

Apple Retail is looking for a Software Engineer to work on core platform. You'll work on projects that touch all aspects of Apple Retail Point-of-Sale system, and will leverage your strong software and communication skills to develop and integrate on multiple platforms and architectures. You will develop enterprise class software to enable Apple Store employees to provide best experience to customers.

Minimum Qualifications

  • At least 3 years of professional software development experience.

  • Understanding, and hands on Java experience - including but not limited to: Core Java, OOPS, Design Pattern, Networking (including non-blocking IO), XML (including XSD), JDBC, RMI, REST, Servlet, Tomcat.

  • Understanding multi-threaded and event-driven programming.

  • Understanding of Java memory management and garbage collection.

  • Understanding of software security concepts and ability to apply secure code practice.

  • RDBMS experience in Oracle, MySQL or similar and good skills in SQL and data modeling.

Key Qualifications

Preferred Qualifications

  • Understanding of Software Development Lifecycle, tools and standard methodologies.

  • Understanding of Micro Service application development and design.

  • Experience in software development in Java/Linux/macOS environment

  • Experience with binary serialization systems, e.g. Avro/Protobuf.

  • Experience with RPC based, e.g. Apache Thrift / Google gRPC.

  • Experience in Apache Lucene, SOLR, Elasticsearch and other NoSQL data stores.

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Engineering Program Manager, Retail Engineering - Apple
Posted: Jul 09, 2024 02:35
Austin, TX

Job Description

Engineering Program Manager, Retail Engineering

Austin,Texas,United States

Corporate Functions

Imagine what you could do here! At Apple, excellent ideas have a way of becoming great products, services, and customer experiences. Bring passion and dedication to your job and there's no telling what you could accomplish. The people at Apple don't just build products - we craft the kind of wonder that's revolutionized entire industries. Apple is where individual creativities gather together, contributing to the values that lead to extraordinary work. Every new product we build, service we create, or Apple Store experience we deliver, is the result of us making each other's ideas stronger. The IS&T Retail Engineering organization has the goal of providing an intuitive, seamless and inspiring customer shopping experiences through interactions with our people, products and services. We are looking for a hands-on Engineering Program/Project Manager who can lead large strategic programs/projects by mobilizing cross functional team members across both business and IS&T leaders to influence, drive and implement groundbreaking retail concepts into reality. This person will be responsible for all aspects of large cross-functional projects including scope, requirements, timelines, risks, and change management. Our ideal candidate can lead communication - apprising status, and issues to team members, all levels of management, and strategic technical and business stakeholders.

Description

Our ideal candidate can demonstrate courage, energy, and an ability to manage ambiguity. As an expert change leader navigating uncharted technology advancements, we need someone to build strong collaborative relationships and calmly manage conflicts along the way. We are looking for someone to be responsible for successful outcomes and delivery with laser focus on execution with a keen eye for the important details. If you relish challenge and are passionate about working with a great team on amazing new technology please apply!

Minimum Qualifications

  • 5 years experience Software Development Lifecycle experience (i.e. Waterfall, Agile)

  • 5 years experience managing program teams in a matrix environment

  • 5 years project management experience in software/technology field

  • Bachelor's degree in Engineering, or a minimum of 5 years relevant work experience

Key Qualifications

Preferred Qualifications

  • 5 years e-commerce programs and product management experience in large corporate environment

  • Ability to exude confidence around business and engineering executives (Directors, Sr. Directors, VPs)

  • Ability to lead, take action and provide goal-oriented direction in the face of ambiguity

  • Comfortable expressing a point of view and influencing change across projects, programs and processes

  • Knowledge of Apple Retail and core products and operating systems

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Internal Communications Editorial Strategy and Programming Manager - Apple
Posted: Jul 09, 2024 02:35
New York City, NY

Job Description

Internal Communications Editorial Strategy and Programming Manager

New York City,New York,United States

Marketing

We're a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work - and to each other. Because learning from the people here means we're learning from the best! Retail Engagement & Marketing (REM) is a diverse and multi-disciplinary organization. We are marketers, strategists, creatives, producers and program managers whose role it is to help Apple Retail care for our customers and elevate our teams. We craft insights, experiences, communications and programs all in service of bringing together the very best of Apple to help us reach more people, grow our business, and enrich lives. We are looking for an exceptional leader to inspire the team responsible for the overall editorial focus and strategy for internal communications for our field teams. This role will drive our communications programming and content strategy end to end across all our key touch points including our internal social media platform, our field meetings (ex. Daily Downloads), videos and our written communications. This work will connect the many streams of communications to our internal audience, and be a leading voice in crafting our future.

Description

As a member of the Communications leadership team, you will play a critical role defining the future of our platforms and touchpoints, acting as a key voice in identifying and prioritizing new features. You will help us understand how to use data to inform editorial and creative decisions, and how to curate content from our partners. This new role partners upstream with business planning teams to understand the focus areas and key initiatives to build a comprehensive communications plan and touchpoint strategy. And, will work with our partners across Retail to ensure we amplify our key values and that the right thing lands at the right time. This leader ensures our teams hear from Retail leadership and that we have a comprehensive multi touchpoint communication strategy. Analyzing the performance of our communication strategies to inform future plans and make edits to the strategy as needed.

Minimum Qualifications

  • 7-10+ years of journalism and editorial experience in digital media

  • 4+ years of leadership experience leading editorial teams and navigating change in a large organization.

  • Experience handling and implementing an editorial calendar and strategy, experience in media or newsroom setting a plus

Key Qualifications

Preferred Qualifications

  • Ability to run an editorial process that requires the ability to handle details on hundreds of communications monthly while also tying back to strategy and key messages

  • Experience deriving insights from analytics to influence editorial decisions

  • Ability to set research plans to understand how audiences consume and experience digital content, and use the data to advocate on the audiences behalf

  • Expert ability to understand business challenges and formulate effective editorial plans that support the audience and improve business results

  • Outstanding ability to grow internal relationships across a wide range of teams, and gain their trust in your recommendations and guidance.

  • Demonstrated track record making tough calls and influencing business partners

  • Outstanding written and verbal communication skills

  • Experience with social media plans and or video a plus

  • Experience working with international peers to define global strategies

Education & Experience

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $146,600 and $274,100, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail