Company Detail

Job Description

Description

Amazon Live operates at the intersection of content, commerce, and community, bringing stories to life through video content on Amazon Live.

We are seeing a dynamic, motivated and self-starter strategic business development manager to build proactive partnerships and inspire repeat customers to drive advertising revenue for Amazon Live and Shoppable Video.

Strategic business development managers are proactive relationship builders with long term thinking. They achieve this by being experts on our product, Amazon Shoppable Videos (ASV) and working backwards from the brand's marketing objectives. They build trust by developing think big solutions based on a deep understanding of client's marketing objectives and their knowledge of ASV.

As a key member of the monetization team, you'll play a pivotal role in driving revenue growth, building a portfolio of video shopping solutions, and acting as a strategic partner (internally and externally) to ensure your customers' goals are met. The ideal candidate will have a strong understanding of Amazon Ads offerings, understand brand marketing objectives, and know how to grow strategic partnerships.

You're a team player with an appetite to innovate, build, and scale. With a proven track record in growing commercial partnerships, you'll quickly earn trust and take initiative in a fast-paced and competitive market.

Key job responsibilities

- Forge partnerships with advertising agencies to drive adoption of and experimentation with Amazon Live

- Negotiate annual agreements with larger advertisers, including custom sponsorships and tentpole moments

- Translate customer feedback into actionable feedback

- Define and execute strategies for innovative video shopping advertising packages

- Proactively work with different internal groups and partners to create new platform features, tools and initiatives, to drive scaled monetization and improve the advertiser experience

- Collaborate with cross-functional teams (marketing, go-to-market, product) to identify new growth opportunities.

A day in the life

- We have a supportive and collaborative team culture that encourages innovative thinking and trying new ideas.

- Diverse client portfolio - this role works across a diverse group of cross-functional partners internally and externally.

- No day is the same - we are constantly innovating which makes this a dynamic and fun environment.

About the team

Amazon Shopping Videos (ASV) is a fast-growing business focused on enabling customers to find inspiration, information, entertainment, and community through videos at any point in their shopping journey. More than ever, shoppers worldwide use video (on demand and livestreams) to discover products, research and make more informed purchase decisions, and engage with creators and communities they trust.

Come define the future of video commerce! If you're interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you've come to the right place.

Basic Qualifications

• 5+ years of professional or military experience

• 5+ years of developing, negotiating and executing business agreements experience

• Bachelor's degree

• Experience developing strategies that influence leadership decisions at the organizational level

• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• Experience interpreting data and making business recommendations

• Experience identifying, negotiating, and executing complex legal agreements

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

The Undiscovered and Small Business Accelerator (USBA) team's vision is to use our fuel to cultivate trust, eliminate systemic barrier and empower high priority small and undiscovered businesses through targeted investments that enhance selling partner discoverability, readiness to scale, and access to sustainable pathways to equity that build generational wealth.

We are seeking an experienced Senior Business Analyst to help us build the data capabilities and insights that will further our ability to deliver on our commitments to our sellers. The ideal candidate is a thought leader, who thrives in an ambiguous environment and loves bringing insights to undefined problems. They have expertise defining stakeholder data requirements and delivering complex analytical and reporting solutions across multiple cross-functional teams.

this role may be located in Arlington, VA, Seattle, WA based on candidate preference

Key job responsibilities

Business Analysts (BAs) are analytics professionals who work directly with our business leaders (Product, Program, and Account Managers, Marketing, Finance, and Tech partners) to translate the voice of the seller and the data our team owns into actionable insights. BAs work directly with the business and our Business Intelligence Engineers, Data Engineers, and Data Scientists to apply the best data to each analysis they own.

You will be the closest to the business and will be expected to collaborate with business leaders to not only provide data-based analyses, but also consult on what other data resources our team has to offer. You will dive deep on projects and work with engineers on our BI team on the right mechanisms to continuously inspect and influence the direction that our organization will take. A strong sense of working backwards and product ownership, alongside inclinations to collaborate with your team will ensure that the products we build and the analyses you conduct continuously improve the level of service we can provide to USBA organization.

Basic Qualifications

• 5+ years of tax, finance or a related analytical field experience

• 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience

• Bachelor's degree

• Experience defining requirements and using data and metrics to draw business insights

• Experience with SQL

• Experience making business recommendations and influencing stakeholders

• Bachelor's degree in finance, data analytics, mathematics, statistics, engineering, or related technical or quantitative field

Preferred Qualifications

• MBA

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun.

The OpsTech IT supply chain team is accountable to manage all IT infrastructure and end user equipment deployed across Amazon fulfillment facilities globally. The team is responsible to provide end to end solutions for this equipment that includes engineering, lifecycle management, change control, demand planning, supplier readiness, material management, and total cost of ownership. Our initiatives deliver on the solutions that power the physical fulfillment to millions of Amazon.com customers across the world.

The Supplier Center of Excellence (SCOE) team focuses on supply agility and resilience, supplier readiness to support Amazon demand, product quality, supplier performance management, cost containment and reduction, supplier capability development, risk identification and mitigation. Working closely with the Engineering team, Global Procurement, and other Supply Chain internal teams, the SCOE team will develop and lead supplier relationships for creating the greatest value in total cost, quality, service, security of supply, and innovation. The team will partner with all cross functional regional procurement & launch readiness teams to develop category strategies that meet the enterprise guidance on products and addresses regional needs of business and internal stakeholders. The Category Manager (Supply Chain Manager) is responsible for relationship ownership for all suppliers and resellers in their category.

Key job responsibilities

- Serve as supply chain Subject Matter Expert (SME) for a variety of IT equipment within a category, and manage those categories from a procurement, readiness, supplier performance and risk standpoint.

- Develop Category Strategies, product roadmaps and other planning to improve supply agility and resilience, supplier coverage, diversification, value and security of supply. Requires collaboration and alignment with other stakeholders including IT engineering team, Product Management and other Supply Chain teams.

- Be responsible for supplier relationships including supplier performance, capability development, capacity planning, risk identification and mitigation.

- Interact with business partners to develop, engage and lead supplier relationships for creating the greatest value in cost, security of supply, risk management, and innovation.

- Engage with Suppliers in a detailed, hands on approach to support every day, operational requirements related to inventory readiness, changes in components and technology, reporting, OTIF and other metrics

- Support execution of sourcing strategies in collaboration with other sourcing teams and negotiate and manage contract compliance with suppliers and internal stakeholders

- Keep abreast of changing business requirements and market conditions, and manage suppliers and contracts to maintain value and competitiveness

- Perform spend analysis based on a variety of relevant information, prepare financial models, identify opportunities for efficiency gains and cost savings, and present business case and recommendations to internal business partners

- Support the strategic goals of the business partners; act as a 'consultant' to help achieve those objectives. Be recognized by business partners for supporting their strategy and driving value

Additional Responsibilities:

- Lead or participate in development of policies and procedures, process efficiency, and innovation for related programs

- Participate in implementation of new procurement systems and technology

- Network externally to facilitate competitive intelligence including best practices, emerging / potential sources of competitive advantage, market pricing, and benchmarking

Basic Qualifications

• - Bachelor's Degree in Business, Supply Chain, I.T. or a related field preferred

• - 5+ years of experience in supply chain, strategic sourcing, procurement, or supplier management

• - Ability to exercise judgment in evaluation of suppliers, supplier performance, and ensure that project goals, schedules and performance requirements are achieved

• - Customer obsession, bias for action and urgency

• - Must have a positive, collaborative attitude

• - Excellent verbal skills and above average written communication skills

• - Strong PC skills including Windows and Excel

• This role may include up to 10% travel

Preferred Qualifications

• - Advanced Degree

• - 10+ years of experience with focus on supply chain, strategic sourcing, procurement, or supplier management

• - Experience and knowledge of I.T. equipment and components, including network infrastructure, peripherals, and end user equipment, suppliers, and the related supply chains

• - Ability to proactively manage supplier relationships to drive value for our customers

• - Exceptional skill in negotiation, contract development, and program management

• - Strategic, long term critical thinking and planning

• - Financial analysis and value / TCO analysis

• - An understanding of global supply risk and its implications

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job Detail

• Company:
  Amazon

Job Description

Description

The Global Fleet and Products organization is responsible for managing and growing the Amazon Last Mile Fleet. This team is looking for a Senior Program Manager, Regional Fleet Operations to ensure world-class vehicle safety and 100% mission capable vehicles and guide strategic, tactical, cross-functional, and technology projects and programs for Amazon Rural Super Rural (RSR) delivery stations

**Travel for this role will be approximately 40-70%

**This person will support surrounding areas in the Southeastern and Central US and permanent work site will be required to be in that region.

Key job responsibilities

- Lead full life-cycle of complex cross-functional projects and programs with considerable impact across multiple organizations

- Work autonomously in an ambiguous environment.

- Seek to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions

- Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order

- Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)

- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects

- Work proactively to mitigate risks before they become roadblocks

- Measure and manage performance to daily metrics as a Subject Matter Expert (SME) responsible for multiple Delivery Station Fleets to maintain the world's safest and fully mission capable vehicles

- Partner with Amazon Operations leaders, Delivery Service Partners (DSP), and program teams to source, allocate, and coordinate resources to achieve business goals

- Engage Operations and DSP teams on standard work and best practices and maintain accountability to Fleet standards with in station presence, audits, and coaching

- Synchronize with third party companies to ensure Best in Class service is provided to the Amazon Fleet

Basic Qualifications

• 5+ years of program or project management experience

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• Bachelor's degree

Preferred Qualifications

• 2+ years of driving process improvements experience

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job Detail

• Company:
  Amazon

Job Description

Description

Amazon's North American Customer Fulfillment (NACF) Finance is looking for a Finance Manager to be the trusted finance partner supporting operational and functional leaders. Amazon operates the most complex retail networks in the world, delivering billions of packages to hundreds of millions of homes and businesses annually - and we have nearly doubled the size of our fulfillment network over the last two years! Come be part of this tremendous growth and join a dedicated team committed to operational and financial excellence where you will focus on the inputs, think like an owner and where every day is Day One.

Key job responsibilities

Business Finance Support:

• Use solid financial knowledge and business acumen to build financial models and analyses with little guidance and draw conclusions and make recommendations that deliver results, and drive improvements.

• Independently align financial and operational analyses with your business partners, challenging business partner assumptions when necessary.

• Provide analysis and recommendations to business leaders that support operational and growth business decisions and action plans, even when faced with ambiguity.

• Proactively identify opportunities to resolve finance defects and improve, automate, standardize or simplify finance or business tools and processes across teams and organizations.

Controllership:

• Own the financial reporting for a business area and may supervise or teach others in areas of financial reporting.

• Identify and solve complex data integrity issues and collaborate with stakeholders on resolution, insisting on the highest standards.

• Develop and execute data analysis processes that are scalable and auditable.

Communication:

• Intuitively utilize active listening skills to communicate data (both written and verbal) in a clear, concise, and unambiguous manner, adjusting your style based on audience, to articulate complex finance issues.

• Create effective business partnership with Site Leaders, manage competing priorities, and provide guidance during unexpected events.

• Have backbone and challenge business partner plans and assumptions when needed.

Team Leadership:

• Take part in hiring, developing, and mentoring activities while you seek value, and leverage diverse perspectives.

A day in the life

No day in Operations is ever the same! As a Finance Manager of the NACF team you will work in a fast-paced, high-energy and ever-changing environment. You'll work alongside your Ops and Support teams to help make Amazon the Earth's Best Employer: Production meetings, business reviews and data driven analysis will encompass your days.

About the team

This role will partner closely with a broad range of Senior Leaders in Finance, Operations, Supply Chain, Engineering, Procurement, Accounting, HR and Technology. This role plays a critical role as a financial advocate and business partner. This role will design, develop, and maintain performance measurements and reporting on strategic input drivers to continuously improve the economics of the business.

Basic Qualifications

• Bachelor's degree in finance, accounting or related field

• 5+ years of finance or a related analytical field experience

Preferred Qualifications

• 5+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience

• 5+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience

• MBA, or CPA

• Knowledge of SQL/ETL

• Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)

• Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

Reliability, Maintenance, and Engineering (RME) Central Services is hiring for Systems Engineers!

At Amazon we believe that Every Day is still Day One! We're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.

The System Development Engineer position provides proactive technical support for fulfillment operations, focusing on maximizing equipment reliability and operational performance of equipment such as conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs.

DUTIES AND RESPONSIBILITIES:

• Coordinate and plan work activities for the site Control Systems Engineers to accomplish goals and objectives of North America Customer Fulfillment teams.

• Work closely with FC Operations, Operations Engineering, FC Start up Team, AFT Software teams, ACES team, and Safety in supporting MHE systems optimization and project implementation.

• Understand, maintain and troubleshoot material handling control systems, including programmable logic controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems.

• Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all Amazon business units.

• Act as first level escalation support for the site Control Systems Engineers during and after business hours, troubleshooting locally and remotely and repair all hardware or controls software systems within the building.

• Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.

• Mentor CSEs, CSLs and CSTs within your assigned building.

• Facilitate Failure Analysis and Incident Review processes and implement process improvements or retraining to avoid future incidents.

• Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems.

• Perform, utilize, and provide analysis to assess material handling system performance.

• Partner with Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Act as the technical consultant for capital projects inside the building.

• Utilize network support resources for guidance and assistance, and provide assistance to peers, as needed.

• Communicate technical issues and project timelines with building leadership, operations and the maintenance team.

• Assist with skill assessments for the Technical positions within site maintenance teams.

• Handle flexible workload which may come from management or operations.

• Travel up to 70%

A day in the life

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply

Basic Qualifications

• 2+ years of non-internship professional software development experience

• 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience

• 7+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience

• Knowledge of systems engineering fundamentals (networking, storage, operating systems)

• Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby

Preferred Qualifications

• Experience with PowerShell (preferred), Python, Ruby, or Java

• Experience working in an Agile environment using the Scrum methodology

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,300/year in our lowest geographic market up to $201,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

The Workplace Health and Safety (WHS) Operational Excellence (OpEx) team is committed to the continual improvement of our people, processes, and performance to position Amazon as an industry leader in safety excellence. Drawing from field expertise, OpEx partners with cross-functional teams to resolve global challenges and proactively support our 8,000+ WHS professionals. We partner with process owners to understand causal effects leading to defects, leverage process improvement methodologies to drive efficiency, and implement change to optimize safety performance and create a culture of safety excellence.

Amazon is seeking a Program Manager to join the Operations Excellence (OpEx) division of the Workplace Health and Safety team. In this role, you will collaborate with leaders in WHS/EHS, Operations, Engineering, Risk and other cross-functional teams to understand challenges, develop solutions, and drive process improvement within safety programs and initiatives impacting all global business units. The OpEx Program Manager will develop a strategy for using internal resources to provide the most beneficial outcomes in reducing operational risk, streamlining EHS business processes, and driving scalable implementation. The OpEx Program Manager will identify best practices, facilitate sharing across business units, and support the integration into organizational standards. This role will also actively benchmark internal programs against external initiatives, measure program effectiveness, and identify best-in-class solutions to help solve current and future business challenges. As such, this role requires a candidate who enjoys developing processes, leveraging technology to implement best practice solutions, and scaling new ideas to the business while also delivering results.

Key job responsibilities

- Strong emphasis on developing scalable mechanisms/tools to support benchmarking, program optimization, and continuous improvement of new and existing WHS programs

- Partner with internal stakeholders to deep dive current challenges, understand pain points, and use feedback to iterate program improvements

- Develop centralized solutions (processes, procedures SOPs, etc.) for implementation of program improvement efforts across business units

- Develop and refine strategies for internal and external benchmarking of new and existing programs and processes.

- Establish baseline KPIs and goal objectives to evaluate program effectiveness and areas of improvement.

- Conduct postmortem program evaluations and identify strengths/weakness, effectiveness, and opportunities for revision to ensure continual improvement.

- Provide guidance and oversight to ensure compliance with all internal Amazon safety policies.

- Author regular weekly/monthly/quarterly business updates for project portfolio, ensuring clear visibility of key objectives, milestones, and performance toward goals

- Position includes travel up to 25%

- We are open to hiring candidates to work out of the following locations: Nashville TN, Bellevue WA or Arlington VA.

A day in the life

PLEASE NOTE: This role requires frequent collaboration with teams located in multiple geographies and time zones. All Program Managers are required to be on-site 5 days a week at an Amazon corporate office or location.

- We are open to hiring candidates to work out of the following locations: Nashville TN, Bellevue WA or Arlington VA.

- Some travel may be required up to 25%.

Basic Qualifications

• 5+ years of program or project management experience

• 5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience

• Experience implementing repeatable processes and driving automation or standardization

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• Experience defining program requirements, developing procedures, implementing goal objectives, and using causal data to determine process improvement

• Experience creating/implementing best practice sharing and point of improvement mechanisms across multiple regions and business units

• Familiarity using AWS service tools and technologies (ie. Amazon Q Business, Quicksight, LLMs, etc.)

• Understanding of regional/federal regulations and Amazon safety policies to ensure compliance

• Demonstrated effective business writing through clear, concise narratives to document project updates, convey deep dive findings, and provide periodic program updates to leadership

• Experience with ASANA, Excel, Microsoft Office and other Project Management tools

• Bachelor's Degree from an accredited college or university

Preferred Qualifications

• Experience of building solutions using AWS service tools and technologies (ie. Amazon Q Business, Quicksight, LLMs, etc.)

• Experience leveraging technology to implement lean principles and drive process improvement

• Demonstrated experience with internal/external benchmarking methodologies and standard

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

Would you like a career that gives you opportunities to help customers change how they operate in today's Digital Age and accelerate their cloud journey using Amazon Web Services (AWS) within the Manufacturing Industry? Do you like to work on a variety of projects within some of the largest, most complex, enterprise customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices?

AWS Professional Services (ProServe) is looking for Customer Practice Managers (CPM) who can lead activities with one or more Enterprise Manufacturing organizations. Our CPMs are accountable for helping Manufacturing customers develop a long-term AWS strategy. Together with customer teams and AWS partners, working closely with the Global Account Manager, the CPM oversees strategy execution in truly transformational, ground breaking projects.

The CPM role is to act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers to understand and help realize their critical business outcomes with AWS.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Key job responsibilities

• Helping shape Manufacturing customers' long-term, strategic, transformational roadmaps, having a high.

• Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.

• Establishing Executive relationships across Technology & Business groups, becoming a strategic advisor and expert with deep knowledge of the cross-section of the customers' business and available technology solutions.

• Preparing and presenting technical and commercial proposals to Manufacturing Chief Experience Officer (CxO) leaders that articulate accelerated business outcomes through cloud technologies.

• Working with the AWS internal network, including specialist experts across AWS product and specialist resources as well as Account team, Partner team, Finance, and Legal.

• Delivering on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives

• Supporting scale through shared learnings and mechanisms across the Professional Services sales team.

AWS Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.

The main focus of Professional Services is to help our customers with defining and accelerating their Cloud Journey using the Cloud Adoption Framework:

• Digital Optimization - Helping our clients accelerate the migration of existing workloads and infrastructure into the cloud across multiple business units and regions

• Digital Innovation - Defining new business applications and offerings making use of the latest powerful AWS capabilities such as; Data Analytics, IoT and Machine Learning.

This customer facing role may require up to 50% travel to customer sites.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

EEO/Accommodations

AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.

Basic Qualifications

• 8+ years of managing a book of business with sales and revenue targets in a consulting/professional services business setting

• 3+ years working in the Industrial Manufacturing sector as a consultant or part of a Professional Services organization

• Business development experience including multiyear, multiple service offering proposals resulting in contracts with +$10M total contract value.

• Experience with CRM systems with a view of pursuits, progress, and pipeline conversion

• Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives.

Preferred Qualifications

• BA/BS degree

• Vertical industry sales and delivery experience of cloud services and solutions.

• Experience managing and delivering large-scale enterprise IT projects.

• Evidence of growth in and achievement of professional services sales and delivery goals and targets.

• Senior level executive engagement, relationship management and advisory experience

• A partner network for joint pursuit and delivery.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

The LPE - Technical Solutions team, supporting the Rapid and Rural Logistics (R2L) org, is seeking a truly innovative Business Intelligence Engineer with broad technical skills to help build the infrastructure and tools required to support a new, fast growing business.

The ideal candidate will have a passion for automation and clean, streamlined process design. The applicant will draw upon advanced analytical, critical thinking, problem solving skills, software development experience, and an aptitude for creating maintainable, highly reliable, distributed systems which operate 24/7/365. You will work with analytic tools, write excellent scripts, partner with customers to answer key business questions, and act as an advocate for your customers. Successful members of this team collaborate effectively with internal end-users, cross-functional software development teams, and technical support/sustaining engineering teams to solve problems, implement new solutions, and deliver successfully against high operational standards of system availability and reliability. We look for candidates who are excellent communicators, self-motivated, flexible, hardworking, and who like to have fun.

The complexity of research and skills for a Business Intelligence Engineer is well beyond basic data entry and extraction. It involves design and development of automated data pipelines, sophisticated analytical model and intuitive data visualization. In addition, this role is on a large analytical team that supports a wide range of businesses. This role has great exposure to a broad scope that can really help shape the future of operational fulfillment and promotes career progression.

Key job responsibilities

- Perform data extraction, manipulation, and production from database tables

- Own the design, development, and maintenance of reports, analyses, dashboards, etc. to drive key business decisions

- Create automated tools via VBA and connection to streamline process execution

- Create data flows and develop/manage new metrics

- Design, implement and validate complex logic using queries

Basic Qualifications

• 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience

• Experience with data visualization using Tableau, Quicksight, or similar tools

• Experience with data modeling, warehousing and building ETL pipelines

• Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling

• Experience in Statistical Analysis packages such as R, SAS and Matlab

Preferred Qualifications

• Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift

• Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $89,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

Would you like to help the AWS WW Professional Services (ProServe) business at Amazon Web Services (AWS) more effectively support customers? Do you have the business background necessary to manage a Partner Focused Governance Risk and Compliance function?

AWS WW Professional Services (ProServe) is building a Partner Governance, Risk Management and Compliance (PGRC) team that will support the overall worldwide ProServe practice of rules, policies, and standards that guide business decisions. The role will develop and pilot strategies and provide governance structures with audit inspection that ultimately impact how we manage and report operational risk to the ProServe Business.

You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive global initiative and KPIs, but can also roll up your sleeves, dig in, and get the job done! Maturity, high judgment, ability to influence, analytical talent and leadership are essential to success in this role.

The successful candidate will have hands-on, operations management experience, strong analytical and problem solving skills, and excellent business judgment. Candidates should have a demonstrated ability to thrive in a fast paced environment, where tactical and strategic activities are driven in parallel, strong attention to detail, and the ability to manage multiple, competing priorities simultaneously.

Key job responsibilities

This role will drive improvements in operational risk oversight, challenge, and reporting by connecting drivers of future trends to historical behavior, creating operational risk frameworks and models, and testing hypotheses using rigorous monitoring and analysis. As a GRC specialist, you will coordinate with stakeholders across risk management and lines of business to manage the sequence of delivery and intent, build requirements, and execute against strategy. You will also:

• Oversee multiple Partner projects and programs concurrently;

• Provide risk analysis and consulting to cross functional business areas, providing guidance to implementing risk mitigation plans, compliant execution strategies and business growth opportunities;

• Own and lead business-wide initiatives aimed at improving team approaches, team engagement and/or our underlying risk policies and processes;

• Manage and continually refine the Partner Governance inspection and audits for ProServe

A day in the life

Business Management and Stakeholder management; acting as a business partner to Professional Services leadership team, providing insights to help shape the strategy of the business. Be comfortable with leading difficult conversations as needed, having backbone to respectfully challenge leaders in order to ensure they are doing what is best for the business and its people.

Provide support to diverse and geographically dispersed team of Professional Services.

Act as point of contact and subject matter expert on the business, providing guidance and serving as a secondary escalation point.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

About Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Basic Qualifications

• 5+ years of Microsoft Excel experience

• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field

• Experience with sales CRM tools such as Salesforce or similar software

• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred Qualifications

• 5+ years of finance, business management and sales operations experience

• Experience working within a high-growth, technology company

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

Amazon's Transportation Operations Management (TOM) Product and Services team is driving change in the Middle Mile. The TOM team is looking for a Program Coordinator- Graphic Design to work within the TOM Program Management Office (PMO) to help drive the creation of visually appealing tools to support the Amazon mechanisms and projects for process improvements. In this role, you would be responsible for creating TOM branding standards, updating documents and materials for internal stakeholder teams for TOM announcements, Wiki pages, Training material and logo design across TOM's Transportation, Yard, and Gate operations.

In 2024 and beyond, TOM will be rolling out innovative tech driven product solutions along with establishing a best-in-class centralized Program Management Office (PMO) to help drive overall TOM driving and in-yard operations. These mechanisms identified and implemented will provide a better product engagement and ensure an overall better execution and implementation for all tech and our associates in the yard while being able to scale with Amazon's ever-growing fulfillment network.

Key job responsibilities

• Create innovative and high-quality artwork for internal web pages, print materials, trainings, etc.

• Service stakeholders by curating ideas, implementing strategy, and advocating for industry best practices that enhance their work visually.

• Review intake requests from a variety of teams to review business justification for proposed communication improvements. Identify areas to implement and drive scale through mechanisms.

• Build project plans, balancing business needs with project risks and resource availability.

Basic Qualifications

• Bachelor's degree in Communications, Graphic Design or other related field

• Advanced experience utilizing the Adobe Creative software suite (i.e., Illustrator, Photoshop, InDesign, etc.) and other graphic design tools

• 2+ years of graphic design experience supporting project execution and communicating results to team leadership

Preferred Qualifications

• Experience with end-to-end project management

• Keen attention to detail and ability to communicate proactively

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job Detail

• Company:
  Amazon

Job Description

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Global Engineering Strategy team (GES) is looking for a results-oriented, inventive data center engineer to drive development, implementation and delivery of enterprise data centers strategies through the use of collocation facilities and AWS infrastructure builds, which meet strict quality and performance levels across the globe.

You will lead the engineering due diligence efforts for new and expanding regions, which maintain the highest performance standards and utilize innovation to reduce budgets and increase efficiency.

Our Global Strategy Engineers:

Are strong leaders who can prioritize well, communicate clearly, and have a consistent track record of delivery.

Provide creative engineering balanced with high quality and customer focus.

Work as part of a team to accomplish our goals.

Perform technical design engineering diligence for global regions.

Thrive in a fast-paced environment

Understand the best practices for service oriented product delivery

Have extensive experience within the arena of domestic and international data center delivery.

The Global Strategy responsibilities include:

Working product teams on infrastructure roll-out plans in support of new AWS products

PUE analysis

Cooling solution analysis

Long Lead equipment preparation for the proposed build design.

Review of colocation assessment for new regions

Support the power and water teams with engineering analysis.

In conjunction with the Energy Team, work with International Utilities to understand HV/MV substation design and impacts to assess risk and impacts on our builds

Manage/review site test-fits and site plans

Provide engineering design decisions to the planning team for strategic planning and region selection.

Work with internal teams to understand design requirements and solicit internal customer input.

Collaborate with other disciplines such as mechanical engineering, electrical engineering, architects to assess how our various products can be deployed in that region

Ability to work on concurrent projects in multiple geographical regions.

Escalate issues as required and communicate clearly and effectively at the appropriate level of detail with people from a wide range of technical abilities and backgrounds.

In this role, you will interact with Design Engineering, Colocation Engineering, Power, Water, Strategy Business planning and Finance teams. You will also interact with Senior management, Directors and VP's to deliver the engineering planning decisions for approval and feedback.

Travel will occasionally be necessary but shouldn't be more than 25%. International support will be part of the job.

About the team

o Why AWS

o Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

o Diverse Experiences

o Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

o Work/Life Balance

o We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

o Inclusive Team Culture

o Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

o Mentorship and Career Growth

o We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• Bachelor's degree in Electrical/Mechanical engineering/Architect or relevant discipline.

• 5+ years of experience with industrial/ commercial design or experience directly related to data center infrastructure and data center planning.

• In depth understanding of critical data center mechanical and electrical equipment.

Preferred Qualifications

• Master's degree in Electrical/Mechanical Engineering/Licensed Architect or relevant discipline.

• Familiar with Substation design, HV/MV distribution systems.

• Understanding of international code requirements.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

Amazon's Customer Service (CS) organization is seeking an experienced Sr. Program Manager to join the Device, Digital & Alexa Support (D2AS) Team. The successful candidate will be a key member of the D2AS Program Management team, which is responsible and accountable for driving high-visibility programs that directly impact the customer experience globally.

The ideal candidate will own and execute complex projects and programs, and will be seen as a thought innovator within the organization.

In addition to the delivery of internal continuous improvement programs, this role will also focus on establishing technical support offerings and improving the customer support experience with Kindle Digital Content.

The candidate will have a proven record of complex project and program delivery, from conception and design through implementation, measurement, closure and handover. CX background is a plus!

Key job responsibilities

• Scope and deliver complex, business critical programs end-to-end and drive and shape the overall program's strategy and roadmap.

• Define business and systems requirements working with internal and external customers.

• Define and execute the project plan from design to release, securing resources, and managing implementation.

• Clearly communicate goals, roles, responsibilities, and desired outcomes.

• Liaise with all departments to ensure relevant areas are engaged in time to develop deliverables within their area to support project deliverables.

• Support partner teams to refine processes and increase efficiency in line with program objectives.

• Make appropriate trade-offs to optimize time-to-market in consultation with stakeholders.

• Managing multiple internal and external, cross functional and remote stakeholders.

• Develop change processes associated with program rollout and ongoing support.

• Track delivery against program objectives and implement proposals to improve program services and efficiencies.

• Scale existing programs to expand coverage of existing services or programs to additional domestic and international locations.

• Ideate and drive strategic improvements across the broader D2AS team

A day in the life

You'll analyze the customer experience of Kindle Digital Content, gathering and measuring customer feedback.

Your role involves preparing new features for launch and collaborating with product and business teams to enhance the reading and overall product experience. You'll contribute to new product development, designing experiences that maximize the value of new features for customers. With visibility to senior leadership, you'll advocate for the customer's perspective, ensuring their needs are prioritized in key product and business decisions.

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

Benefits summary:

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

About the team

We at D2AS strive to make digital experiences effortless for customers. Our goal is to anticipate, evaluate, prevent, and eliminate any effort required from customers. We achieve this by setting the strategy for digital support and accelerating the delivery of seamless support experiences across Amazon's digital products.

Our team combines strategic thinking, technology expertise, and customer experience best practices. This ensures customers can easily get the most value from Amazon's digital offerings. We focus on providing the right support at the right time, tailored to each customer's needs. By eliminating friction and making support effortless, we enhance the overall customer experience.

Basic Qualifications

• 5+ years of program or project management experience

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• Bachelor's degree

Preferred Qualifications

• 2+ years of driving process improvements experience

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The AWS Brick and Network Deployment (BaND) team is searching for a passionate and talented technical program manager to drive Data Center and Network Capacity planning in Amer-Ext. You will assess the demand requirements along with available network resources to determine and drive prime solutions for our customers. You will work with stakeholders to complete pre-requisites necessary to deliver critical networking capacity. You will lead programs with goals to improve infrastructure resource utilization and availability. You will work with teams across the AWS Organization to effectively plan and deliver data center capacity.

Key job responsibilities

• Monitor the network health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate.

• Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes.

• Manage the dependencies and the interfaces between projects and negotiate the trade-offs needed.

• Provide program progress reporting on a regular basis.

• End to end responsibility for the program's execution and success.

• Manage multiple competing projects/programs simultaneously.

• Develop and implement scalable, data-driven process improvement/automated solutions.

• Keep the customer experience as the primary focus.

• Meets/exceeds Amazon's leadership principles requirements for this role

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

The Brick and Network Deployment (BaND) team ensures data center network and port capacity is available for incoming customer racks (demand). Customer racks (also known as server racks) need this capacity (networking racks) to gain access to the AWS network to provide service capacity for AWS customers. TIPMs are responsible for coordinating with the Build's Infra TIPMs, IDND, Optical NW team, and Supply Chain to ensure datacenter capacity in time.

Basic Qualifications

• 5+ years of technical infrastructure management experience

• 5+ years experience with varying scenarios of infrastructure builds

• 5+ years of experience conducting quantitative and qualitative analysis

Preferred Qualifications

• Excellent written composition and verbal communication skills and basic knowledge of SQL, Excel, and Tableau

• Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)

• Anticipates, identifies and drives resolution of technical challenges and interdependencies to prevent downstream problems.

• Self-motivated problem solver; able to thrive in a fast-paced and customer-focused environment, adapts to change quickly.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,800/year in our lowest geographic market up to $231,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Decommissioning Technical team is responsible for processing and facilitating large scale legacy Data Center equipment through a liquidation process to ensure that targeted equipment is ready to be removed off premises. Team members will also process large volumes of customer media to ensure that all customer media is sanitized and properly managed. Proper accountability of equipment throughout the process is of extreme importance.

Team Members will be working in a team environment not only with other members of the team, but also from other teams and must be able to communicate and promote cross-team functionality.

Amazon Data Centers protect customer data with utmost vigilance, and selected candidates must be able to perform repetitive tasks without fault and adhere to strict Standard Operating Procedures (SOP) that ensures customer data is protected and properly handled.

Our technicians have industry-leading technical abilities and demonstrate a breadth of knowledge while they:

*Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution

*Show a strong aptitude for troubleshooting and problem solving

*Solve problems at their root and step back to understand the broader context

*Demonstrate the ability to lift up to 40 lbs and work in cramped and/or elevated location

*Maintain service level agreements through the implementation of proactive issue detection and reporting

*Are biased to act in the absence of direction or support

*Improve effectiveness through process innovation

This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 1+ years of computer hardware troubleshooting and repair experience

• High school or equivalent diploma

• Current, active US Government Security Clearance of TS/SCI with Polygraph

Preferred Qualifications

• 1+ years of data center experience

• Decommissioning and processing of legacy hardware out of the data center facilities, unpacking/repacking fragile electronics, and relocating and moving of large enterprise equipment

• Experience tracking and accounting for a large amount of IT parts

• Hard drive installation and removal, and destruction

• Basic Networking removal/installation and clearing of configurations

• Familiarity with basic PC components/hardware: HDD/SSD/Flash/Removable storage media Ram/CPU/Motherboard/Input-Output devices

• Previous experience working on IT equipment (racking & stacking gear, cable management, building computers, troubleshooting PC/Desktops/Laptops) and previous experience migrating and decommissioning of data center assets a plus

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job Detail

• Company:
  Amazon

Job Description

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We have an opening for a TIPM who will be responsible for the planning, coordination and execution of data center network refresh, and optimization of our existing data centers.

The ideal candidate will be an exceptionally strong communicator, both written and verbally, and possess experience in tactical project management of highly technical initiatives, as well as strategic program management.

Candidate must be comfortable supporting project delivery teams, networking, infrastructure and regional business development teams. Ability to work cross-functional matrix-based teams, establish trust with a variety of stakeholders across multiple time zones, and develop workflows that eliminate non-value-add activity, remove blockers, and find creative ways to optimize our existing data centers.

Key job responsibilities

Manage the dependencies and the interfaces between projects and negotiate the trade-offs needed.

Create, execute and facilitate site level execution plans

Provide program progress reporting on a regular basis to senior leadership. Articulating root-cause analysis, and linking to specific improvement areas.

Summarize escalation support and critical leadership decisions.

Plan data center projects in order to optimize AWS's infrastructure regions from availability, cost, and risk perspectives.

Manage multiple competing projects/programs simultaneously.

Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.

Develop and implement scalable, data-driven process improvement/automated solutions.

Build program mechanisms that monitor and escalate against the health of infrastructure asset migration and retirement plans needed for critical infrastructure projects.

About the team

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 3+ years of technical program management experience

• Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)

• Experience with varying scenarios of infrastructure builds

Preferred Qualifications

• Experience in management of complex technology infrastructure projects, network design, or business development.

• Use of SQL and data visualization tools

• Experience managing global programs across cross functional organizations

• Experience with networking infrastructure planning and deployments

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,400/year in our lowest geographic market up to $197,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

Amazon Transportation Services (ATS) Linehaul is a critical backbone of how Amazon delivers packages to customers around the world. Within ATS Linehaul, the Fleet Infrastructure team is striving to build the most technologically advanced, environmentally friendly, and safest fleet in the world. This includes building the largest Electric Vehicle fleet and charging network in the world.

The Middle Mile Fleet Infrastructure team is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects. This role requires scoping multiple large cross-functional projects, managing to project timelines, and communicating to senior management on status, risks, and process changes. This role will also be responsible for identification of potential in-yard infrastructure pilot projects and sites, development of design guidance and enabling documentation to gain stakeholder trust and buy-in, and guiding new design standards through the change management process.

This role will require exceptional written and verbal communication skills, sound judgment when clear guidelines may not exist, and the ability to work independently in a high-pressure environment with all levels of leadership. Also, the role will require approximately 25% travel within the United States and Canada.

If you have a strong track record of delivering results, innovating on behalf of internal or external customers, and want to develop and launch best-in-class fleet management experiences, then come join our team! Want to learn more about what it's like to be a part of Amazon Transportation Services? Check out this video! https://www.youtube.com/watch?v=en5YqrtBGvY&feature=youtu.be[/url

Key job responsibilities

• Coordinating with cross-functional project teams, planning and organizing, and executing complex projects across multiple organizations and stakeholders to enable the launch of new projects and processes

• Demonstrate performance that serves as a model of excellence establishing design best practices, business requirements, design team collaboration, and stakeholder alignment

• Review and guide internally requested changes for validity, impact, and ensure timely incorporation once approved

• Provide technical direction in accordance to established design parameters for multiple projects in various locations simultaneously

• Review of yard designs for conformance to current standard specifications

• Participate in or lead road-to-launch meetings to build positive, collaborative partnerships among subject matter experts (SMEs), team members, stakeholders and field leaders and associates to complete all required tasks to ensure successful new launches throughout the organization

• Write and review whitepapers for launches cases using information acquired from various stakeholders

• Manage the continuous development of online dashboards to record and report key construction metrics to team members and management

• Prepare team performance reports for weekly, monthly, and quarterly business reviews that distill key metrics and provide insights into recommended strategies

• Manage full life-cycle of complex cross-functional programs with considerable impact across multiple organizations

• Communicate to Senior Management on status, risks, and process/product changes

• Work autonomously in an ambiguous environment

• Partner with teams to source, allocate, and coordinate resources

• Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes

• Identify and mitigate risks before they become roadblocks

• Work with program managers, business leaders and executive team to communicate and impact critical business initiatives

• Develop, implement and govern key performance indicator (KPI) reporting for a portfolio of programs

About the team

The Fleet Infrastructure team is responsible for accelerating Amazon's Middle Mile electrification and facilitating the successful transition of our delivery fleet to achieve net zero-emissions in support of The Climate Pledge. We define Electric Vehicle charging and infrastructure product needs, develop or source solutions to meet those needs, and manage the performance of our Electric Vehicle charging assets post-installation.

Basic Qualifications

• 5+ years of program or project management experience

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• 3+ years of working directly with engineering, preconstruction, and/or construction team experience

• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

• Relevant experience in building, developing and leading programs in a fast-paced and ambiguous work environment with multiple stakeholders (e.g. definition of accurate network expansion plans, vendors' development, quality assurance, design and costs improvement, team and stakeholders engagement).

• Experience managing programs across cross functional teams, building processes and coordinating deployment schedules

• Experience with the EV charging industry and Smart Grid technology.

Preferred Qualifications

• 5+ years of working directly with engineering, preconstruction, and/or construction team experience

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

• Experience defining Key Performance Indicators and Service Level Agreements (KPI's/SLA's) used to drive multi-million dollar businesses and reporting to senior leadership

• Strong written and verbal communication skills and experience presenting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

Would you like a career that gives you opportunities to help customers change how they operate in today's Digital Age and accelerate their cloud journey using Amazon Web Services (AWS) within the Manufacturing Industry? Do you like to work on a variety of projects within some of the largest, most complex, enterprise customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices?

AWS Professional Services (ProServe) is looking for Customer Practice Managers (CPM) who can lead activities with one or more Enterprise Manufacturing organizations. Our CPMs are accountable for helping Manufacturing customers develop a long-term AWS strategy. Together with customer teams and AWS partners, working closely with the Global Account Manager, the CPM oversees strategy execution in truly transformational, ground breaking projects.

The CPM role is to act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers to understand and help realize their critical business outcomes with AWS.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Key job responsibilities

• Helping shape Manufacturing customers' long-term, strategic, transformational roadmaps, having a high.

• Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.

• Establishing Executive relationships across Technology & Business groups, becoming a strategic advisor and expert with deep knowledge of the cross-section of the customers' business and available technology solutions.

• Preparing and presenting technical and commercial proposals to Manufacturing Chief Experience Officer (CxO) leaders that articulate accelerated business outcomes through cloud technologies.

• Working with the AWS internal network, including specialist experts across AWS product and specialist resources as well as Account team, Partner team, Finance, and Legal.

• Delivering on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives

• Supporting scale through shared learnings and mechanisms across the Professional Services sales team.

AWS Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.

The main focus of Professional Services is to help our customers with defining and accelerating their Cloud Journey using the Cloud Adoption Framework:

• Digital Optimization - Helping our clients accelerate the migration of existing workloads and infrastructure into the cloud across multiple business units and regions

• Digital Innovation - Defining new business applications and offerings making use of the latest powerful AWS capabilities such as; Data Analytics, IoT and Machine Learning.

This customer facing role may require up to 50% travel to customer sites.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

EEO/Accommodations

AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.

Basic Qualifications

• 8+ years of managing a book of business with sales and revenue targets in a consulting/professional services business setting

• 3+ years working in the Industrial Manufacturing sector as a consultant or part of a Professional Services organization

• Business development experience including multiyear, multiple service offering proposals resulting in contracts with +$10M total contract value.

• Experience with CRM systems with a view of pursuits, progress, and pipeline conversion

• Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives.

Preferred Qualifications

• BA/BS degree

• Vertical industry sales and delivery experience of cloud services and solutions.

• Experience managing and delivering large-scale enterprise IT projects.

• Evidence of growth in and achievement of professional services sales and delivery goals and targets.

• Senior level executive engagement, relationship management and advisory experience

• A partner network for joint pursuit and delivery.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, innovative and driven leaders. If you would like to help us build the place to find and buy anything on-line, this is your chance to make history and be involved in growing our business by leading and supporting new building expansion and change. The Rapid Asset Deployment (RAD) organization is growing globally to improve our responsiveness to our customers.

OpsTech Solutions manages IT infrastructure and end user equipment deployed across Amazon network globally. We are looking for an Industrial Engineer, who will work closely with engineering, operations and customer solutions teams to improve the quality of processes. They will be responsible for monitoring, reporting, and investigating operational process health. They will be the technical owner, taking full ownership of process issues, identify root cause and develop corrective actions.

Key job responsibilities

• Develop and maintain PFMEA and control plans throughout the life cycle of a process. Use PFMEA to identify potential failures, their effects, and implement preventive actions.

• Own disposition of defective equipment by developing metrics and maintain a quarantine cage. Drive the resolution of issues identified.

• Manage the process/product quality audit program. Document audit findings and ensure proper corrective actions are taken.

• Define and own the quality metrics reported daily to the leadership team. Ensure the metrics are accurate, relevant, and drive continuous improvement.

• Perform root cause analysis on customer issues, provide effective corrective actions and drive them to completion.

• Manage change management requests and obtain approvals from appropriate stakeholders.

• Serve as the primary quality contact on the production floor. Communicate relevant quality-related details at the start and end of each shift.

• Assist in and facilitate process improvement initiatives, providing subject matter expertise and support.

• Assist in the roll-out of new processes and equipment by performing quality inspections and trial runs.

• Own and develop standard policies and procedures for processes within operations. Ensure SOPs are up-to-date and followed consistently.

Basic Qualifications

• 1+ years of experience in operations/manufacturing industry

• 1+ year of experience developing and driving strategic initiatives within a cross-functional environment

• 1+ years of experience using Quality Management System as well as managing Quality Audit Programs.

• Bachelors degree

Preferred Qualifications

• Experience with Six Sigma, lean manufacturing

• Excellent written and verbal communication skills.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job Detail

• Company:
  Amazon

Job Description

Description

The Data Center Infrastructure Reliability and Quality (IRQ) Team owns the Quality and Reliability of critical infrastructure equipment for the lifecycle of equipment. This includes leading Design for Reliability (DFR) and Design for quality (DFQ) effort for AWS Infra New Product Development (NPD), supporting/sustaining the existing AWS critical infra equipment fleet by identifying systemic equipment issues, driving root cause analysis (RCA) corrective action to mitigate the risk in the AWS fleet.

As a Reliability and Quality Portfolio Manager, you should be an exceptionally strong communicator, both written and verbally. You will lead multi-discipline and highly technical program teams. You should have experience of driving quality and reliability initiatives in a complex engineering environment and will have worked as a technical project manager on increasingly complex projects. Your experience includes data center infrastructure technologies including HVAC, power distribution systems, security devices and controls. You will generate and maintain enhanced reporting, meaningful KPIs, and process/automation improvements to ensure team efficiency and visibility of the portfolio efforts to critical stakeholders and leadership.

You will partner with other engineering teams, purchasing team and project execution/delivery teams regularly. You will make strategic decisions regarding specific projects and overall program direction. You will be capable of connecting long-term strategies with rapid growth patterns of AWS, as well as guide specific operational needs of the business.

You must be adept at identifying and communicating upcoming risks, issues, and bottlenecks as well as be instrumental in resolving those issues, often cross multiple departmental boundaries to achieve your goal. You must possess a strong sense of organization, communication and team building skill-sets that foster robust working relationships for both internal and external stakeholders.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

• Learn and understand the AWS data center lifecycle specific to Data Center Engineering, globally

• Interface with Quality and Reliability Engineering teams and their partners to promote standards that maintain consistency and reliability in work-products delivered. Standardize inputs/outputs globally

• Sync with TPMs and Product Managers to align on NPD (New Product Development) reliability and quality deliverables to major programs milestones

• Work with Reliability and Quality engineers and develop technical reliability and quality evaluation plan for product portfolios (e.g. Electrical, Mechanical)

• Work with external partners (e.g. reliability labs, OEMs, CMFs) and facilitate reliability testing, qualification, analysis

• Work with internal team to estimate budget requirement for each project and work with NPD team to allocate requirements

• Manage project timeline and bi-weekly report progress to internal executive leadership and key partners

• Drive internal team members and identify and remove road blocks for product qualification

• Owning product reliability/quality readiness at each NPD gate

• Owning supplier readiness for NPDs

• Project manage the Field Engineering portfolio for multiple disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking

• Create strong end-to-end team processes/mechanisms

About the team

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• Bachelor's or Master's degree in Reliability Engineering, Physics, Electrical, Mechanical or Materials Engineering or related field

• 5+ years of experience in managing and driving projects at high pace environment.

• 4+ cumulative years of experience in a supplier-facing quality or reliability management role

Preferred Qualifications

• Experience developing continuous improvement processes including KPIs/SLAs, runbooks, and reporting mechanisms

• Ability to develop solutions and execute plans on complex projects

• Previous ownership of fast track design/build projects and or multiple significant upgrade projects

• Project Management Professional (PMP) certification

• Possess excellent communication and writing skills, attention to detail, and high quality standards.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job Detail

• Company:
  Amazon

Job Description

Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, innovative and driven leaders. If you would like to help us build the place to find and buy anything on-line, this is your chance to make history and be involved in growing our business by leading and supporting new building expansion and change. The Rapid Asset Deployment (RAD) organization is growing globally to improve our responsiveness to our customers.

OpsTech Solutions manages IT infrastructure and end user equipment deployed across Amazon network globally. We are looking for an Industrial Engineer, who will work closely with engineering, operations and customer solutions teams to improve the quality of processes. They will be responsible for monitoring, reporting, and investigating operational process health. They will be the technical owner, taking full ownership of process issues, identify root cause and develop corrective actions.

Key job responsibilities

• Develop and maintain PFMEA and control plans throughout the life cycle of a process. Use PFMEA to identify potential failures, their effects, and implement preventive actions.

• Own disposition of defective equipment by developing metrics and maintain a quarantine cage. Drive the resolution of issues identified.

• Manage the process/product quality audit program. Document audit findings and ensure proper corrective actions are taken.

• Define and own the quality metrics reported daily to the leadership team. Ensure the metrics are accurate, relevant, and drive continuous improvement.

• Perform root cause analysis on customer issues, provide effective corrective actions and drive them to completion.

• Manage change management requests and obtain approvals from appropriate stakeholders.

• Serve as the primary quality contact on the production floor. Communicate relevant quality-related details at the start and end of each shift.

• Assist in and facilitate process improvement initiatives, providing subject matter expertise and support.

• Assist in the roll-out of new processes and equipment by performing quality inspections and trial runs.

• Own and develop standard policies and procedures for processes within operations. Ensure SOPs are up-to-date and followed consistently.

Basic Qualifications

• 5+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience

• Bachelor's degree

Preferred Qualifications

• Knowledge of AutoCAD, VBA, and SQL at the intermediate level

• Experience working with and managing third party vendors

• Experience with Six Sigma, lean manufacturing

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job Detail

• Company:
  Amazon

Job Description

Description

Would you like to implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to build a better world for future generations?

This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them.

AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities

Team Mercury is seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a good understanding of Linux, networking and general knowledge of cloud services. We need engineers who understand how to think big, and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible.

A day in the life

On a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes.

About the team

Team Mercury supports AWS Commerce Platform and is responsible for several hundred production services and pipelines. Our team in Denver provides support for a subsect of these services that have far-reaching and significant impact to Commerce Platform.

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

10012

Basic Qualifications

• Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)

• 3+ years of systems administration experience (Linux/Windows).

• Experience working with scripting languages.

• Current, active US Government Security Clearance of TS/SCI with Polygraph

Preferred Qualifications

• 3+ years experience with cloud computing technologies.

• 3+ years of experience with support procedures and methodologies for production computing environments.

• Experience automating routine tasks.

• Experience troubleshooting.

• Experience with performance and log analysis.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,200/year in our lowest geographic market up to $188,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, innovative and driven leaders. If you would like to help us build the place to find and buy anything on-line, this is your chance to make history and be involved in growing our business by leading and supporting new building expansion and change. The Rapid Asset Deployment (RAD) organization is growing globally to improve our responsiveness to our customers.

We are looking for a Business Analyst with strong technical skills to develop data visualizations and build automation solutions that drive business decision-making and process improvements. The ideal candidate will leverage advanced analytical and statistical skills, possess deep knowledge of BI solutions, and have a passion for delivering impactful business insights.

Key job responsibilities

• Provide data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance

• Retrieve and analyze large sets of data using Excel, SQL, and other data management systems

• Design and implement reporting solutions to enable stakeholders to manage the business and make effective decisions

• Take ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies

• Build and manage related key performance indicators (KPIs) to measure, control, and benchmark reporting processes

• Monitor existent metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities

• Support cross-functional teams on the day-to-day execution of the existent program implementation

• Generate complex queries to dive deep on process issues

Basic Qualifications

• Bachelor's degree or equivalent

• 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience

• Experience with data visualization using Tableau, Quicksight, or similar tools

• Experience with SQL

• Experience defining requirements and using data and metrics to draw business insights

Preferred Qualifications

• Experience in working with databases, ETL and SQL in a business environment

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job Detail

• Company:
  Amazon

Job Description

Description

Do you want to share your passion for technology and specifically Identity and security? Are you looking for your next challenge? Join us in building learning systems that will reach millions of AWS Customers, Partners, and Users and help them learn how to maximize tools, services, and offerings in Amazon Web Services (AWS). We are constantly evolving our core capabilities to deliver the best learning experience to enable our customers in their journey to gain technical expertise.

This is a unique opportunity to contribute in building Identity and authentication related services in Training and Certifications, and many more using cutting-edge technologies. Your role as a Software Development Engineer will involve diving deep into complex technical problems as you help bring our learning tools to the next level of customer delight. You'll join a creative and passionate team of developers, designers, and product managers building new features, enhancing existing functionality, and scaling our systems to meet our ever-growing customer demands. You will also create new services and capabilities to meet emerging needs as our business grows and have plenty of opportunity to grow your full stack development and architecture skills along the way.

Key job responsibilities

Design, develop, and maintain large scale web and API applications on AWS focusing on performance, scalability and stability.

Integrate our systems with core Amazon services for e-commerce, identity, security, etc.

Contribute to ideating new services to support products and initiatives across our AWS Learning Services space.

Work closely with business stakeholders to understand their requirements, and identify opportunities to improve business processes through software automation.

Collaborate on our technology roadmap, turn visions into reality.

Participate in Agile development

Key job responsibilities

Design, develop, and maintain large scale web and API applications on AWS focusing on performance, scalability and stability.

Integrate our systems with core Amazon services for e-commerce, identity, security, etc.

Contribute to ideating new services to support products and initiatives across our AWS Learning Services space.

Work closely with business stakeholders to understand their requirements, and identify opportunities to improve business processes through software automation.

Collaborate on our technology roadmap, turn visions into reality.

Participate in Agile development

A day in the life

Our team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

About the team

AWS T&C - Shared Services team will be supporting the T&C's long term strategy, which envisions a customer experience where all training modalities-instructor led training, digital learning, video-game based learning, certification prep, exams, etc. are available for purchase by individual and business customers in a central place. This will allow individuals to shop for T&C products in a central cart and for businesses to centrally manage spend and entitlements for T&C products. After first utilizing third-party software and vendors to get to market quickly, Shared Services is now investing in first-party solutions to enable all of the delightful T&C experiences we have in mind for our customers.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Basic Qualifications

• 3+ years of non-internship professional software development experience

• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience

• Experience programming with at least one software programming language

Preferred Qualifications

- - 4+ years of professional software development experience

- - 1+ years of experience developing cloud-native applications using AWS or other cloud providers

- - Knowledge of Computer Science fundamentals such as object-oriented design, algorithm design, data structures, problem solving, and complexity analysis.

- - Experience implementing software engineering best practices for the full software development life cycle, including agile development, coding standards, code reviews, source control management, build processes, testing, and operations.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

This Logistics Coordinator will be responsible for coordination of internal and external customer experience requirements, and in some cases, delivery of a formal report out to the R&R leadership. As an owner of this process, the candidate will consistently capture key data points gathered to generate and monitor metrics, while driving continuous improvement initiatives within the return transportation process. They will work with stakeholders across the R&R organization to identify root causes, ensure SLA's are being met, and submit changes to business teams and 1P/3P returns partners as needed, to raise the bar in returns transportation. They will leverage the captured data to promote policy changes and to provide deep dives into key areas of opportunity.

Key job responsibilities

Support and influence Safety processes within returns transportation.

Analyze and monitor network fluidity and optimization.

Review, monitor, and report relevant KPI's to internal and external partners.

Support tasks driving continuous improvement of returns transportation carriers in NA marketplace.

Collaborate and build relationships with internal and external stakeholders to ensure and drive process excellence.

About the team

At Amazon Worldwide Returns & ReCommerce (WW R&R), we aspire to zero: zero cost of returns, zero waste, and zero defects.

We are an agile, innovative organization dedicated to 'making zero happen' to benefit our customers, company, and environment. We are constantly innovating to create long-term value at Amazon by investing in the future and focusing on the planet, not just on the bottom line. WW R&R includes business, product, program, operational, data, and software engineering teams, who together manage the lifecycle of returned and damaged products.

Basic Qualifications

• 2+ years of experience in Transportation or Operations

• Experience managing and influencing key metrics

• Ability to analyze associate and customer inputs to influence internal and external partners

• Experience with MS Outlook, Excel, and Word

• Strong written communications skills

• Experience with data visualization tools like Tableau and/or experience with SQL & Quicksight

Preferred Qualifications

• Transportation experience

• Experience with transportation safety processes

• Customer returns transportation or operations experience

• Strong background in administrative support, project or data management and working with tech teams

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $46,600/year in our lowest geographic market up to $74,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon