Company Detail

Supply Chain Manager - Capacity Planning, Amazon Logistics, Supply Chain - Network Planning - Amazon
Posted: Mar 07, 2024 02:53
Minneapolis, MN

Job Description

Description

Join Amazon's dynamic environment as a Supply Chain Manager with a Network Capacity Background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of goods, information, or services within the supply chain network. We have exciting opportunities across different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow of goods or services within the supply chain network. As a Strategic Supply Chain Manager with a Network Capacity Background, you'll take end-to-end ownership of operations, emphasizing capacity planning, logistics optimization, network design, and analysis of operational efficiency.

In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product, Finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.

Key job responsibilities

- Lead strategic initiatives related to network capacity within Amazon's various business units.

- Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.

- Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.

- Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.

- Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.

- Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.

- Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.

- Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.

- Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.

- Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.

We are open to hiring candidates to work out of one of the following locations:

Atlanta, GA, USA | Austin, TX, USA | Bellevue, WA, USA | Minneapolis, MN, USA | Nashville, TN, USA | Seattle, WA, USA | Tempe, AZ, USA

Basic Qualifications

  • Bachelor's degree in supply chain management, operations, engineering, analytics or related field

  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

  • 2+ years of program or project management experience, with a focus on network capacity.

  • Experience using data and metrics to drive improvements in network capacity processes.

Preferred Qualifications

  • Master's degree in supply chain management, operations, engineering, analytics or related field

  • Specific experience in driving process improvements in network capacity.

  • Technical aptitude and familiarity with complex systems.

  • Strong analytical skills and ability to work with large, complex datasets.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68,600/year in our lowest geographic market up to $141,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Senior Program Manager, Cost Optimization, Middle Mile Fleet Management - Amazon
Posted: Mar 07, 2024 02:53
Minneapolis, MN

Job Description

Description

How often have you had an opportunity to be part of a team that is tasked with solving a huge business problem through disruptive, innovative technology? If you want to join a fast-paced, innovative team that is making history, reinventing an industry and breaking new ground for Amazon, this is the place for you!

Surface Transportation org is expanding and introducing new capabilities to our Fleet Management business that supports all Middle Mile assets (tractors, trailers, box trucks, hostlers). In this role you will deliver world class solutions while wearing many hats and working in a highly collaborative environment that is more startup than big company. This role will require strong leadership skills, ability to identify trends with limited data and interaction/influence with teams across Amazon to drive the development of our maintenance business.

This Program Manager will be responsible for defining the vision, roadmap and driving program execution of our Fleet Management business. This will be achieved through deep supply chain understanding, working backwards from customer requirements, and internal alignment with Finance and Capital Planning stakeholders. The role involves day to day interaction with senior Amazon leaders as internal customers, understanding their needs and converting them into efficient business models. The role requires regular interactions with multiple teams and jointly working with them to meet both short term and long term business needs. This position is a multi-faceted role requiring the ability to balance strategy and execution.

Key job responsibilities

- Source, define, build and manage the Fleet Management business.

- Define a vision for how this program will work and cost.

- Write whitepapers to gain initial buy-in and alignment as well as provide status updates as the project completes critical milestones and time intervals.

- Identify key performance metrics and create a reporting suite that allows for program management when the program is fully scaled.

- Define short-term, mid-term, and long-term timelines and project phases.

- Lead supply chain risk mitigation activities and correct vendor performance issues.

- Present supply chain strategies and program business reviews to Operations and finance leaders.

- Lead cost reduction initiatives to ensure lowest possible total cost

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Atlanta, GA, USA | Bellevue, WA, USA | Minneapolis, MN, USA | Nashville, TN, USA | North Englewood, MD, USA | Tempe, AZ, USA

Basic Qualifications

  • 5+ years of program or project management experience

  • Experience using data and metrics to determine and drive improvements

  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership

  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

  • Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

  • 2+ years of driving process improvements experience

  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

  • Experience driving cost improvements in transportation or operations settings

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.



Job Detail

Senior Economist, Compensation Science - Amazon
Posted: Mar 07, 2024 02:53
Arlington, VA

Job Description

Description

The Central Science team within the People Experience and Technology organization is building economic models and algorithms from the ground up to design and scale pay for hundreds of thousands of Amazon employees worldwide. The fast-growing, interdisciplinary team is working at the intersection of economics, machine learning, and product development.

We are looking for an Economist who will provide structure to ambiguous and complex business problems, develop solutions to these problems using economics, econometrics, machine learning and other scientific approaches, work with engineers to scale and launch science models in product, and initiate high impact projects in the compensation space. A successful candidate will be able to partner effectively with both business and technical teams, including clear communication of results and the ability to influence a variety of stakeholders.

Economists at Amazon have access to engineering and econometric/machine learning tools and opportunities to learn new methods from world-class scholars.

Responsibilities:

  • Own the development of economic models and econometric analyses

  • Assist in the delivery of automated, scalable analytic models

  • Work collaboratively with economists, scientists, and engineers on the team and across the organization

  • Interpret and communicate results to global business stakeholders

About the team

The Central Science Team within Amazon's People Experience and Technology org (PXTCS) uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Boston, MA, USA | Chicago, IL, USA | Los Angeles, CA, USA | New York, NY, USA | San Francisco, CA, USA | Seattle, WA, USA | Simi Valley, CA, USA

Basic Qualifications

  • PhD in economics or equivalent

Preferred Qualifications

  • Experience in analytics and applied economics

  • Experience in developing and executing an analytic vision to solve business-relevant problems

  • Experience in building statistical models using R, Python, STATA, or a related software

  • Experience in industry, consulting, government or academic research

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,300/year in our lowest geographic market up to $247,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Transportation Specialist Lead - Box Trucks, Amazon Box Truck Network - Amazon
Posted: Mar 07, 2024 02:53
Minneapolis, MN

Job Description

Description

Amazon Transportation Services (ATS) Linehaul is a critical backbone of how Amazon delivers packages to customers around the world. Connecting vendors, fulfillment centers, sort centers, air hubs, and last mile delivery stations, if a truck load needs to be moved, we deliver results. Within ATS Linehaul, the North America Surface Transportation (NASC) Fleet and Amazon Box Truck Network (ABTN) team is striving to build the most technologically advanced, environmentally friendly, and safest fleet in the world.

As a Transportation Specialist Lead, you will work backwards from the customer to introduce industry-disrupting ways of improving our current business models into Amazon's transportation network with the goal of promoting Safety, Sustainability, Best in Class Performance, and long term partnerships with Amazon. You will have a direct impact on Amazon's sustainability initiatives, and will help drive expansion of strategic Class 6 supply programs.

You will collaborate and work cross-functionally with numerous technology teams, field operations, external partners, legal, and finance to support launches of best-in-class products and programs that support our middle mile box truck vehicles. You will work alongside our Fleet management teams to manage escalations and improve internal process to better serve our customers.

Key job responsibilities

- Continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers

- Excellent communication, both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum.

- Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.

- Lead initiatives to re-engineer business processes and identify and eliminate root causes of defects in order to drive efficiency in Amazon's transportation operations.

- Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.

- Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed.

- Develop performance metrics to assist with driving business results.

- Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.

We are open to hiring candidates to work out of one of the following locations:

Atlanta, GA, USA | Bellevue, WA, USA | Minneapolis, MN, USA | Nashville, TN, USA | North Englewood, MD, USA

Basic Qualifications

  • High school or equivalent diploma

  • Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

  • Experience managing large data sets and utilizing to drive performance and process improvements

Preferred Qualifications

  • 1+ years of program management, logistics, operations, supply chain, transportation, or equivalent experience

  • 1+ years of management experience

  • Bachelor's degree

  • Experience with SQL

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $34,500/year in our lowest geographic market up to $80,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Senior Developer Advocate - GenAI, AWS Developer Relations - Amazon
Posted: Mar 07, 2024 02:53
Arlington, VA

Job Description

Description

Do you love getting hands-on with software and sharing your enthusiasm for cloud computing and Generative AI (GenAI) with the wider tech community?

Come join the Developer Relations (DevRel) team at AWS! Our creative, experienced, and energetic organization is responsible for helping to drive the development and adoption of AWS services. In this role, you'll combine your technical skills, passion, and creativity to generate grass-roots attention and support for AWS among key industry innovators and technologists in the GenAI space.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Key job responsibilities

As a Senior Developer Advocate in the DevRel organization, you will work to earn trust with developers through your technical leadership and expertise. This is a high-impact and senior role that's well-suited to someone with domain-specific technical experience who enjoys sharing what they have learned in order to help users solve their technical issues and overcome any challenges they face. You will have the ability to influence and educate customers at every stage of their experience.

You will produce technical content to help our customers learn about new features, and guide their plans for building solutions on top of AWS. You'll offer opinionated and timely guidance on how to make the most of the features and functions of AWS services. This content includes blog posts, technical presentations, workshops, code samples, and video content. You will work with the rest of the DevRel organization, Product Marketing, and the product teams building AWS GenAI services to create inspiring presentations and demo applications to help communicate complex ideas and scenarios internally and externally.

A day in the life

In this role, you will spend time to learn and experiment on your customers' behalf. This experience will inform your influence on the product roadmap. You will identify gaps in our products and documentation, and have direct impact on addressing those gaps. You will work with marketers to identify areas to engage the community, amplify the materials and resources you create, and identify areas of improvement in our public content.

About the team

We believe that a community of users is the happiest and best served when their voices are heard, when they feel they can impact the direction and quality of the products they use. You will engage with developers to identify and anticipate user challenges. You will represent the voice of developers from within the GenAI service teams during the key phases of product development. Developer Advocates leverage their hands-on technical experience and data gathered from the community to influence the product roadmap. They will work alongside Product Managers and engineering teams to address developers' biggest challenges.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

EEO - Amazon Web Services (AWS) is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Atlanta, GA, USA | Boston, MA, USA | Chicago, IL, USA | New York, NY, USA | Portland, OR, USA | San Francisco, CA, USA | Santa Clara, CA, USA | Santa Monica, CA, USA | Seattle, WA, USA

Basic Qualifications

  • 7+ years of hands-on technical experience

  • 2+ years of experience in presenting technical topics

  • 4+ years in a customer-facing or developer community facing role

Preferred Qualifications

You are experienced and recognized with appropriate professional recognition and/or professional practice in some of the following:

  • Full-Stack Development

  • Machine Learning, Generative AI, or AI Engineering

  • Cloud-native architecture (AWS, Containers, Serverless...) with background in Software Development, Architecture or Operations (SRE, DevOps)

  • Experienced in customer-facing or developer community facing roles

  • Demonstrable following in social and technical channels such as Twitter, YouTube, GitHub, or Twitch

  • Ability to translate technical features into tangible customer business benefits

  • Meets/exceeds Amazon's leadership principles requirements for this role

  • Meets/exceeds Amazon's functional/technical depth and complexity for this role

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $110,400/year in our lowest geographic market up to $277,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Associate Corporate Counsel, Network Connectivity, AWS Infra Legal - Amazon
Posted: Mar 07, 2024 02:53
Arlington, VA

Job Description

Description

Amazon's Legal Department is looking for a talented commercial lawyer based in Arlington, VA, to fill the position of Associate Corporate Counsel - Network Connectivity supporting Amazon Web Services (-AWS-). AWS is a dynamic and rapidly growing business within Amazon.com and is at the forefront of the "cloud" computing and service industry, providing IT infrastructure services such as on-demand compute capacity, storage, content delivery, database services and more.

This attorney will work on the team supporting AWS's worldwide terrestrial and subsea network infrastructure. As Associate Corporate Counsel, you will have transactional drafting and negotiation responsibilities on network infrastructure and services agreements (e.g., long-term fiber leases, managed fiber services agreements, and agreements that support our subsea cable build projects) and provide related compliance and regulatory advice to business partners on a day-to-day basis. In addition, you will initiate, develop, implement and manage process improvements; advise on legal issues that arise in existing commercial relationships; and handle pre-litigation legal disputes and inquiries.

We're looking for someone who is enthusiastic about infrastructure projects, enjoys being challenged and working in a collaborative environment and demonstrates sound judgment even in ambiguous situations. Amazon offers its attorneys the opportunity to develop their experience and career with one of the world's most recognized and dynamic brands. Competitive salary includes equity.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA

Basic Qualifications

- J.D. degree (or equivalent) and membership in good standing in at least one state bar

- 2+ full years of legal experience as a practicing attorney

Preferred Qualifications

- Strong analytical, written and oral communication, and client interaction skills

- Experience drafting transactional documents

- Experience with commercial transactions, technology transactions, network infrastructure, telecommunications, or related IT

- Regulatory experience in regulated fields like telecommunications

- 2+ years' experience in a top national or international law firm

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.



Job Detail

Sr. Business Analyst, Seller Strategic Communications - Amazon
Posted: Mar 07, 2024 02:53
Arlington, VA

Job Description

Description

The Selling Partner Communities and Satisfaction (SPCS) team is looking for a Senior Business Analyst to join our Strategic Communications organization. This individual will play a critical role in our efforts to up-level our messaging to inform and inspire our Selling Partners.

The Sr. Business Analyst will use data to translate the 'voice of the seller' into actionable insights that drive the development of our program roadmap and new product features required for high-quality communications to our Selling Partners. You will dive deep on projects and work with engineers on our team on the right mechanisms to continuously inspect and influence the direction that our organization will take. Excellent communication skills, bias for action with clear prioritization and an ability to thrive in ambiguity are required.

Key job responsibilities

About the team

The SPCS organization builds lasting connections with, and drives the success of our Selling Partners ('SP'). Our products such as Seller News and Forums are actively used by millions of Selling Partners worldwide to engage with Amazon and foster an active and inclusive community and information exchange among SPs. These products also provide valuable insights into SP sentiment and issues. We are currently re-imagining how to enable our SPs to engage with other sellers, form Communities, and interact with Amazon.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Seattle, WA, USA

Basic Qualifications

  • 5+ years of tax, finance or a related analytical field experience

  • 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience

  • Bachelor's degree

  • Experience defining requirements and using data and metrics to draw business insights

  • Experience with Excel

  • Experience with SQL

  • Experience making business recommendations and influencing stakeholders

Preferred Qualifications

  • MBA

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $94,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Senior UX Designer, AWS Systems Manager - Amazon
Posted: Mar 07, 2024 02:53
Arlington, VA

Job Description

Description

Systems Manager is the operations hub that AWS customers use to manage their resources on AWS and in multicloud and hybrid envvironments. We are looking for a Senior UX Designer who leads by doing and is comfortable designing at all stages of the product lifecycle. In this role, you will own the end to end UX process, from discovery to delivery for a set of capabilities. You will have an opportunity to collaborate with a team of researchers, product managers, software development engineers and design technologists. If you are a candidate who is passionate about user experience, and likes to work with a team of like minded people, this may be the role for you.

Key job responsibilities

- Lead UX design for at least one product/ area.

- Follow a user centred design process

- Lead design reviews

- This role requires fluency in best practices for information architecture and interaction design, user-centred design process, user experience principles and techniques.

- this role requires excellent communication, presentation and interpersonal skills.

About the team

Work/Life Balance

Our team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment.

Mentorship & Career Growth

We care about your career growth. Once you join the team, you and your manager will jointly craft a career plan and you'll review it regularly to ensure you're on track to meet your goals. Whether your goals are to explore new technologies, take on bigger opportunities, or get to the next level, we'll help you get there. Our business is growing fast and our people will grow with it.

Inclusive Team Culture

Our team is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. Yes we do get to build a really cool service, but we also think a big reason for that is inclusive and welcoming culture we try to cultivate every day.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Atlanta, GA, USA | Seattle, WA, USA

Basic Qualifications

  • 8+ years of design experience

  • Have an available online portfolio

  • Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax

Preferred Qualifications

  • Experience applying scrum to visual or UX design processes

  • Experience with UX design of complex workflows

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $113,000/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.



Job Detail

Sr. Technical Program Manager, Lead Management Services - Amazon
Posted: Mar 07, 2024 02:53
Arlington, VA

Job Description

Description

Are you a customer-obsessed technical leader? Amazon Web Services (-AWS-) is looking for a results-driven and strategic Technical Program Manager (-TPM-) to join the fast-growing Digital Marketing Lead Management & Operations (-LMO-) team to help effectively drive the development of a confidential platform and set of natively built (-NAWS-) marketing automation services.

As a Sr. TPM, you will work closely with product and engineering to define greenfield service initiatives to help accelerate the global cloud business. You will act as a liaison between the customer and product teams, inform the product roadmap based on customer feedback and drive multiple teams (engineering, product, program) to execute on the vision. As the single-threaded owner, you are trusted to define strategy for an ownership area and operate with independence. You will work closely with marketing, sales, and engineering customers, understand their use cases, and dive deep on dependencies. You can influence and communicate with senior-level stakeholders and represent the point of view of the marketing organization. You possess a background in functional marketing and revenue operations, and are familiar with system architectures of commonly used marketing automation tools.

You can clearly articulate (verbally and in writing) complex problems or product features, tough trade-offs, and propose solutions to help your stakeholders understand. You are an excellent, customer-obsessed writer that generates communications that are easy to follow and structured in an intuitive way, allowing stakeholders and customers to quickly make decisions. This a unique role that will work closely with a diverse set of global, functional (i.e. Marketing, Sales, Revenue Operations, and Legal) stakeholders. You can lead without direct authority. The right candidate will possess a strong program management background, will have demonstrated experience leading large, complex development efforts with dependencies, and will have a well-rounded technical background. You must be able to thrive and succeed in an a fast-paced environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.

Key job responsibilities

In this role you will:

  • Utilize your background in Marketing and Revenue Operations to define the vision to adapt our services to new areas of the business.

  • Lead highly visible initiatives with global stakeholders and spread across multiple functional teams and revenue channels.

  • Work across Digital Marketing Product and Engineering teams to build systems that innovate on the customer experience and develop a vision for the long-term architecture for services.

  • Drive discovery to support highly strategic Marketing initiatives to accelerate growth for the global business.

  • Be responsible for diving deep into technical systems, including first part services, as well as third-party marketing and sales systems (i.e. Marketo, Salesforce, Adobe).

  • Define strategy, build, and execute roadmaps for the programs you own.

  • Use your strengths in problem solving, issue-resolution, and ability to multitask to deliver results.

About the team

Lead Management Operations is revolutionizing the way AWS Sales and Marketing interacts with customers. We're building a complete revenue automation experience that streamlines and supports the way a customer moves through their purchasing journey. With a holistic and transactional data ingestion platform and extensible services, powered with Generative AI, LMO is innovating the way AWS helps its customers scale their business through the cloud. We're hiring team members across the United States in Seattle, WA, Austin, TX, Arlington, VA, and New York City.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Austin, TX, USA | New York City, NY, USA | Seattle, WA, USA

Basic Qualifications

  • 5+ years of technical product or program management experience

  • 7+ years of working directly with engineering teams experience

  • Experience managing programs across cross functional teams, building processes and coordinating release schedules

  • Familiarity with marketing automation, customer relationship management, and revenue management products such as Marketo, Salesforce, and Adobe services.

Preferred Qualifications

  • 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

  • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

  • Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Sr IXT Program Manager - Amazon
Posted: Mar 07, 2024 02:53
Arlington, VA

Job Description

Description

Would you like to be part of creating Engaging inclusive experiences everywhere? Inclusive Experiences and Technology's (IXT) Global Engagement team is seeking a Sr. Program Manager Business Operations to make things easier for stakeholders, drive strategic planning and develop robust operational processes, support successful organizational scaling and operational efficiencies, while having fun in the process. You will also lead and support programs and initiatives across IXT and in collaboration with other Amazon teams.

Key job responsibilities

- Manage Goal review, driving predictability on key goals and get-to-green action plans

- Own the XBRs and Rhythm of the business cadence which operationalizes our global engagement strategy.

- Develop and iterate on mechanisms and processes to increase operational efficiency.

- Deliver strategic communications and management reporting for leadership.

- Partner with the Program Managers across IXT to ensure close alignment on strategic priorities.

A day in the life

We are looking for someone who:

- Is highly analytical and process-driven, can assist with strategic planning and lead through influence

- Finds clarity of thought through strong writing

- Can lead and deliver results, even when faced with ambiguity

- Has the proven ability to develop and scale mechanisms

- Has experience managing stakeholders at all levels

- Is able to work cross-functionally with many teams and multi-task with a sense of urgency

- Has impeccable attention to detail, follow-through, and resourcefulness

- Uses analytical skills to develop quantitative and qualitative insights to both look around corners and formulate robust, actionable recommendations for senior leadership

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Atlanta, GA, USA | New York City, NY, USA | North Englewood, MD, USA

Basic Qualifications

  • 5+ years of team management experience

  • 5+ years of cross functional project delivery experience

  • 5+ years of program or project management experience

  • 5+ years of working cross functionally with tech and non-tech teams experience

  • Bachelor's degree

  • Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

  • Experience managing, analyzing and communicating results to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $101,800/year in our lowest geographic market up to $189,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Economist, PXT Central Science - Amazon
Posted: Mar 07, 2024 02:53
Arlington, VA

Job Description

Description

The People eXperience and Technology Central Science Team (PXTCS) uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, wellbeing, and the value of work to Amazonians. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal.

We are looking for economists who are able to apply economic methods to address business problems. The ideal candidate will work with engineers and computer scientists to estimate models and algorithms on large scale data, design pilots and measure their impact, and transform successful prototypes into improved policies and programs at scale. We are looking for creative thinkers who can combine a strong technical economic toolbox with a desire to learn from other disciplines, and who know how to execute and deliver on big ideas as part of an interdisciplinary technical team.

Ideal candidates will work in a team setting with individuals from diverse disciplines and backgrounds. They will work with teammates to develop scientific models and conduct the data analysis, modeling, and experimentation that is necessary for estimating and validating models. They will work closely with engineering teams to develop scalable data resources to support rapid insights, and take successful models and findings into production as new products and services. They will be customer-centric and will communicate scientific approaches and findings to business leaders, listening to and incorporate their feedback, and delivering successful scientific solutions.

Key job responsibilities

Use reduced-form causal analysis and/or structural economic modeling methods to evaluate the impact of policies on employee outcomes, and examine how external labor market and economic conditions impact Amazon's ability to hire and retain talent.

A day in the life

Work with teammates to apply economic methods to business problems. This might include identifying the appropriate research questions, writing code to implement a DID analysis or estimate a structural model, or writing and presenting a document with findings to business leaders. Our economists also collaborate with partner teams throughout the process, from understanding their challenges, to developing a research agenda that will address those challenges, to help them implement solutions.

About the team

We are a multidisciplinary team that combines the talents of science and engineering to develop innovative solutions to make Amazon Earth's Best Employer.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Boston, MA, USA | Santa Monica, CA, USA | Seattle, WA, USA

Basic Qualifications

  • PhD in economics or equivalent

Preferred Qualifications

  • Knowledge of data analysis languages (e.g., R, Stata, Python, etc.) or other statistical software

  • Experience in a postdoctoral position, consulting position, government position or academic research

  • Experience with SQL

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,300/year in our lowest geographic market up to $201,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.



Job Detail

Sr. Technical Program Manager, Asset Management - Amazon
Posted: Mar 07, 2024 02:53
Arlington, VA

Job Description

Description

Are you interested in joining the Technology, Sourcing and Infrastructure (TSI) space inside Amazon's eCommerce Foundation? If so, this job aligns perfect as our team is responsible for all aspects related to IT Asset Management and Business Operations. Amazon is seeking a TPM, Asset Manager to serve as the operational lead for the corporate hardware asset management system.

You will operate as the subject matter expert responsible for performance and day-to-day operation of our internal tools and processes. This data is increasingly leveraged by a broad user base, and this specialist will be central to a number of cross-team initiatives, both centrally and across distributed business teams. You will oversee day-to-day operations of the AM environment, including detailed understanding and oversight of data sources for inventory usage, contract entitlement data maintenance, user management and enablement, data integrity, compliance analysis, renewal/milestone calendaring, and innovative reporting solutions. In this role you will be responsible for scoping and delivering large projects end-to-end. Responsibilities include collection of business requirements from customers, writing specifications, driving project schedules from design to release, and managing the production launch. You will lead and coordinate design/implementation efforts between internal teams, external teams and partners to develop optimal solutions for new features.

The ideal candidate should possess strong technical and analytical skills, the ability to work independently in a fast-paced and rapidly changing environment, a work ethic based on a desire to exceed expectations, and excellent interpersonal skills including written and oral communication.

As an Asset Management TPM, your role will involve managing and optimizing the assets of an organization to maximize their value and efficiency. You will be responsible for overseeing the entire lifecycle of various assets, including financial investments, real estate properties, equipment, and intellectual property. Your primary goal will be to ensure that assets are utilized effectively, generate maximum returns, and align with the organization's strategic objectives. As a Sr. Technical Program Manager, you will anticipate bottlenecks, review technical designs, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a timely manner.

Key job responsibilities

Asset Acquisition and Disposition:

Identify and evaluate potential asset acquisitions or investments based on financial analysis and market research.

Ensure compliance with legal and regulatory requirements during asset transactions.

Portfolio Management:

Monitor the performance of the organization's asset portfolio and make recommendations for adjustments or improvements.

Conduct regular evaluations and risk assessments of assets to determine their financial viability.

Optimize asset allocation and diversification strategies to maximize returns and minimize risk.

Track asset condition, performance, and depreciation, and recommend replacement or refurbishment when necessary.

Reporting and Analysis:

Prepare accurate and timely reports on asset performance, valuation, and financial metrics.

Analyze asset-related data to identify trends, patterns, and areas for improvement.

Provide insights and recommendations to senior management for informed decision-making.

Compliance and Risk Management:

Ensure compliance with relevant laws, regulations, and industry standards related to asset management.

Identify and mitigate potential risks associated with asset management activities.

Implement risk management strategies to protect the organization's assets and investments.

A day in the life

- Identify issues, improvement opportunities, and risks for escalation

- Identify key data requirements and information throughout the organization

- Coordinates with other stakeholders to resolve complex licensing queries and issues

- Improve overall organizational capability through systems, processes, and talent development.

- Work closely with a team of ITS Program/Product Managers to drive the collection and implementation of technology requirements, ensure alignment with corporate objectives and contractual obligations.

About the team

Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Mentorship & Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Austin, TX, USA | Seattle, WA, USA

Basic Qualifications

  • 5+ years of technical product or program management experience

  • 7+ years of working directly with engineering teams experience

  • 3+ years of software development experience

  • 5+ years of technical program management working directly with software engineering teams experience

  • Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

  • 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

  • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

  • Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

  • Bachelor's degree in Aerospace Engineering, Mechanical Engineering, or related field, or equivalent experience.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Account Executive, Amazon Business, Mid-Market - Amazon
Posted: Mar 07, 2024 02:53
Arlington, VA

Job Description

Description

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.

Key job responsibilities

  • Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment

  • Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges

  • Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions

  • Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption

  • Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teams

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Austin, TX, USA | Boston, MA, USA | Dallas, TX, USA | New York, NY, USA | Seattle, WA, USA

Basic Qualifications

  • BA/BS degree or equivalent work experience

  • 3+ years of B2B sales experience

  • Demonstrated track record of successfully identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels

  • Demonstrated track record of successfully positioning and selling solutions to new and existing customers and market segments

Preferred Qualifications

  • 5+ years of sales experience selling to Fortune 5000 senior leadership.

  • Experience selling to procurement and/or supply chain roles

  • Expert use of MS Office Suite, CRMs (e.g. Salesforce.com) and other systems

  • Experience with customer facing communication including leading in-person or virtual customer meetings, product demonstrations, or trainings.

  • Demonstrated success identifying, prioritizing, developing, and growing a book of Mid-Market customer accounts

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,200/year in our lowest geographic market up to $132,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Senior Program Manager, Cost Optimization, Middle Mile Fleet Management - Amazon
Posted: Mar 07, 2024 02:53
Arlington, VA

Job Description

Description

How often have you had an opportunity to be part of a team that is tasked with solving a huge business problem through disruptive, innovative technology? If you want to join a fast-paced, innovative team that is making history, reinventing an industry and breaking new ground for Amazon, this is the place for you!

Surface Transportation org is expanding and introducing new capabilities to our Fleet Management business that supports all Middle Mile assets (tractors, trailers, box trucks, hostlers). In this role you will deliver world class solutions while wearing many hats and working in a highly collaborative environment that is more startup than big company. This role will require strong leadership skills, ability to identify trends with limited data and interaction/influence with teams across Amazon to drive the development of our maintenance business.

This Program Manager will be responsible for defining the vision, roadmap and driving program execution of our Fleet Management business. This will be achieved through deep supply chain understanding, working backwards from customer requirements, and internal alignment with Finance and Capital Planning stakeholders. The role involves day to day interaction with senior Amazon leaders as internal customers, understanding their needs and converting them into efficient business models. The role requires regular interactions with multiple teams and jointly working with them to meet both short term and long term business needs. This position is a multi-faceted role requiring the ability to balance strategy and execution.

Key job responsibilities

- Source, define, build and manage the Fleet Management business.

- Define a vision for how this program will work and cost.

- Write whitepapers to gain initial buy-in and alignment as well as provide status updates as the project completes critical milestones and time intervals.

- Identify key performance metrics and create a reporting suite that allows for program management when the program is fully scaled.

- Define short-term, mid-term, and long-term timelines and project phases.

- Lead supply chain risk mitigation activities and correct vendor performance issues.

- Present supply chain strategies and program business reviews to Operations and finance leaders.

- Lead cost reduction initiatives to ensure lowest possible total cost

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Atlanta, GA, USA | Bellevue, WA, USA | Minneapolis, MN, USA | Nashville, TN, USA | North Englewood, MD, USA | Tempe, AZ, USA

Basic Qualifications

  • 5+ years of program or project management experience

  • Experience using data and metrics to determine and drive improvements

  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership

  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

  • Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

  • 2+ years of driving process improvements experience

  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

  • Experience driving cost improvements in transportation or operations settings

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.



Job Detail

Security Intelligence Engineer, AWS Threat Intelligence - Amazon
Posted: Mar 07, 2024 02:53
Arlington, VA

Job Description

Description

The Pan-Amazon Threat Intelligence team, part of Amazon Cyber Threat Intelligence (ACTI), is responsible for developing actionable intelligence on advanced cyber threats to Amazon and its subsidiaries. We obtain indicators and intelligence from a variety of internal and external sources and use that information to develop an understanding of sophisticated actors and their tools, techniques, and procedures. We then leverage that understanding to proactively identify and mitigate malicious activity as well as assist Incident Response and Fraud teams with their investigations.

The successful candidate will analyze indicators to generate actionable intelligence and insight into current threats. As a Security Intelligence Engineer, you will help enhance our capabilities by formulating new analytic techniques and working across teams to drive the supporting capabilities. A deep understanding of current cyber threat actors and TTPs as well as experience performing question-driven analysis is required. You will leverage your understanding of networking- and host-based indicators, digital forensics, and database querying as you investigate incidents and threats as well.

Key job responsibilities

  • Perform deep dive analysis of malicious artifacts.

  • Analyze large and unstructured data sets to identify trends and anomalies indicative of malicious activities.

  • Create security techniques and automation for internal use that enable you to operate at high speed and broad scale.

  • Provide situational awareness on the current threat landscape and the techniques, tactics and procedures associated with specific threats.

  • Pursue actionable intelligence on current threats as they relate to Amazon to assist incident responders and mitigate fraud.

  • Periodic on-call responsibilities.

About the team

About Amazon Security

Diverse Experiences

Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why Amazon Security?

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture

In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

We are open to hiring candidates to work out of one of the following locations:

Annapolis Junction, MD, USA | Arlington, VA, USA | Austin, TX, USA | Herndon, VA, USA | New York, NY, USA | Seattle, WA, USA

Basic Qualifications

  • BS degree in Computer Science, Management of Information Systems (MIS), Computer Engineering, or similar degree, or 3+ years equivalent technology experience without a degree

  • 3 years experience with tracking high-sophistication cyber threat groups

  • 3 years experience across system security, network security, application security, and/or digital forensics

  • 2 years experience with SQL or other query languages.

Preferred Qualifications

  • MS degree in Computer Science, Management of Information Systems (MIS), Computer Engineering, or similar degree

  • Strong understanding of Windows, Linux, and or OS X internals

  • Experience with malware analysis, network flow analysis, and large scale data analysis.

  • Experience with modern threat intelligence platforms (TIPs)

  • Experience with AWS services

  • Meets/exceeds Amazon's leadership principles requirements for this role

  • Meets/exceeds Amazon's functional/technical depth and complexity for this role

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $135,500/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Senior Supply Chain Manager, IBSCE Team - Amazon
Posted: Mar 07, 2024 02:53
Arlington, VA

Job Description

Description

Amazon is looking for a Program Manager (PM), Inbound Supply Chain, to improve inventory placement and inbound supply chain performance. The PM designs long-term strategies and capabilities to facilitate disruptive innovation, improve asset utilization, and drive portfolio of initiatives across multiple teams.

Supply Chain Innovation organization's core goal is centered on two key principles:

i) Innovation that positions the customer first.

ii) Solutions that spin the Amazon flywheel.

Our mission is to introduce simplicity, predictability, and economic efficiency to Amazon's multifaceted supply chain than spans the globe. The Inbound Cross Dock (IXD) Team develops capabilities and business models that support Amazon's needs for cost-effective, scalable e-commerce solutions including storage, distribution, and customer fulfillment.

Key job responsibilities

  • Act as an evangelist for the adoption of new tools and processes for Inbound Supply Chain Regionalization Program.

  • Influence beyond direct authority and network to drive consensus and decisions with senior Amazon leaders, technical prioritization of key initiatives, and promoting the program and operational excellence

  • Be responsible for program expansion, financial reporting, new partnerships, technology enhancement, business Intelligence and new innovations

  • Use analytical and statistical rigor to solve complex problems and drive business decisions and own programmatic execution on both detailed and strategic levels

  • Manipulate/mine data from database tables (ex. Redshift, MySQL) using SQL.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Austin, TX, USA | Bellevue, WA, USA | Nashville, TN, USA | Tempe, AZ, USA

Basic Qualifications

  • 5+ years of program or project management experience

  • 5+ years of supply chain experience

  • Experience using data and metrics to determine and drive improvements

  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

  • 2+ years of driving process improvements experience

  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,300/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Internal Audit Quality Program Manager, Amazon - Amazon
Posted: Mar 07, 2024 02:53
Arlington, VA

Job Description

Description

At Amazon we're working to be the most customer-centric company on earth, and that includes protecting our customers and their data. To get there, we need exceptionally talented, bright, and driven people. Global Internal Audit is a fast paced, dynamic team focused on business and operational processes and the technologies that support risk management, governance, and internal controls for the company. We are one of many mechanisms at the company with the aim of continuous improvement. We look across the entire company and the technologies that support them, evaluating risks that could harm our customers, the company, or prevent us from achieving objectives.

We are looking for an experienced internal audit professional to help maintain a high-bar and scale our organization.

To be successful in this role, you will demonstrate high judgement, clear communication and a consistent track record of delivering results. You will thrive in a fast-paced environment, work autonomously in an ambiguous environment, and understand the importance of operationalizing key mechanisms and management reporting related to quality and professional practice standards. You will be a key interface and partner across all levels of the global IA team. You will coach and mentor audit team members, identify training needs, increase awareness of the business and risks, and stay current with professional practice changes and internal auditing best practices. You will earn the trust of the global audit team and lead through influence. You will exhibit a bias for action and a passion for operational excellence, driving continuous improvement to our processes and standards while you invent and simplify and will insist on the highest standards.

Key job responsibilities

At Amazon we're working to be the most customer-centric company on earth, and that includes protecting our customers and their data. To get there, we need exceptionally talented, bright, and driven people. Global Internal Audit is a fast paced, dynamic team focused on business and operational processes and the technologies that support risk management, governance, and internal controls for the company. We are one of many mechanisms at the company with the aim of continuous improvement. We look across the entire company and the technologies that support them, evaluating risks that could harm our customers, the company, or prevent us from achieving objectives.

We are looking for an experienced internal audit professional to help maintain a high-bar and scale our organization.

To be successful in this role, you will demonstrate high judgement, clear communication and a consistent track record of delivering results. You will thrive in a fast-paced environment, work autonomously in an ambiguous environment, and understand the importance of operationalizing key mechanisms and management reporting related to quality and professional practice standards. You will be a key interface and partner across all levels of the global IA team. You will coach and mentor audit team members, identify training needs, increase awareness of the business and risks, and stay current with professional practice changes and internal auditing best practices. You will earn the trust of the global audit team and lead through influence. You will exhibit a bias for action and a passion for operational excellence, driving continuous improvement to our processes and standards while you invent and simplify and will insist on the highest standards.

A day in the life

Demonstrate high judgement, clear communication and deliver results.

Thrive in a fast-paced environment, work autonomously in an ambiguous environment, and partner with cross functional teams.

Coach and mentor audit team members, identify training needs and stay current with professional practice changes and internal auditing best practices.

Exhibit a bias for action and a passion for operational excellence, driving continuous improvement to our processes and standards.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Seattle, WA, USA

Basic Qualifications

8+ years of experience with auditing, risk management, compliance, program management or quality management systems

Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Experience using data and metrics to determine and drive improvements

BA/BS degree in accounting, finance, business, information systems, or related field

Preferred Qualifications

Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Strong internal audit and risk management experience, including: performing assessments and audits, designing controls, managing enterprise control frameworks, and prioritizing risk

Demonstrated ability to effectively drive collaboration

Results-oriented - ability to motivate, influence, and manage diverse teams

Track record of successful program management for large, cross functional projects, including rolling out both process and technology based improvements

Comfortable working as an individual contributor with other resources to drive change

Exceptional organizational and project-management skills

Strong interpersonal, written and oral skills

Strong analytical skills and ability to synthesize, summarize and communicate important data

Big 4 accounting or consulting firm experience

Experience with process improvement, Kaizen, and six sigma.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $96,900/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Senior Financial Analyst, Device Science Optimization - Amazon
Posted: Mar 07, 2024 02:53
Arlington, VA

Job Description

Description

Amazon seeks a Senior Financial Analyst to be a key member in our Device Science Optimization (DSO) team. This role will have heavy impact and high visibility to essential, business-critical processes, and will require interactions with managers and senior managers within DSO Finance. This is an exciting opportunity to join one of the most innovative and fastest growing businesses of Amazon, in a role where you will have regular interaction with executives and various business units across the organization.

The successful candidate will be a self-starter with strong interpersonal and communication skills, data mining and modeling capabilities, keen attention to detail, sound logical reasoning, and the ability to manage multiple projects effectively.

Key job responsibilities

  • Present financial summaries and business insights to senior management

  • Track initiatives that span multiple business functions

  • Derive meaningful insights and recommendations from large data sets

  • Provide short and long-term financial planning & analysis for team operating expenses

  • Create and implement scalable mechanisms over various financial projects

  • Develop scalable processes to drive the overall business goals by closely managing business financials

  • Manage and develop scalable financial tools and reports that align and simplify monthly business reviews, annual planning and forecasting exercises

  • Build financial models, perform project based analyses, and present findings to management

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Seattle, WA, USA

Basic Qualifications

  • 3+ years of tax, finance or a related analytical field experience

  • Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)

Preferred Qualifications

  • 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience

  • MBA, or CPA

  • Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $56,900/year in our lowest geographic market up to $128,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.



Job Detail

Privacy Engineer, WW Ops Privacy - Amazon
Posted: Mar 07, 2024 02:53
Nashville, TN

Job Description

Description

At Amazon.com, we strive to be Earth's most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To do that, we empower our people to think like owners and solve problems right the first time. As a team, we are focused on continuously improving and setting new standards in global operations. You have to thrive in the type of environment that is constantly going and growing. In the words of Jeff Bezos, -Many of the problems we face have no textbook solution, and so we happily invent new ones.-

The purpose of the Worldwide Operations Privacy Team is to manage privacy for the Worldwide Operations (WW Ops) Organization. Our focus is to ensure individuals are never surprised by what data we collect, process, and share and that we delight regulators with the quality, transparency, and accuracy of our privacy documentation. Everything we do is based on this focus. This leader acts as a security/privacy subject matter expert and works with legal and technology to support our strategic vision.

Key job responsibilities

  • Autonomously develop and implement Privacy by Design strategy. Develop PbD technical architecture for all newly released applications.

  • Create PbD standards to assist builders through development.

  • Work with builders and developers to conduct privacy reviews and guide builders through their design, ensuring that privacy obligations are met.

  • Develop Privacy Engineering strategy to contribute to the overall WW Ops Privacy strategic vision.

  • Maintain a strong understanding of privacy regulatory developments and standards.

  • Manage multiple privacy projects simultaneously with a sense of urgency.

  • Comfortable dealing with ambiguity and using data to drive results.

  • Autonomously perform operational deep dives on privacy-related processes and systems and engineer mitigating measures to produce scalable solutions.

  • Work collaboratively with internal stakeholders across WW Ops, Legal, and federated privacy teams to ensure privacy is considered in projects and decisions.

  • Maintain or become an expert on AI/ML

We are open to hiring candidates to work out of one of the following locations:

Austin, TX, USA | Bellevue, WA, USA | Nashville, TN, USA | New York, NY, USA

Basic Qualifications

  • Bachelor (undergraduate) degree in a relevant field (Computer Science, Software Engineer, Security, or others) OR an equivalent combination of education, training, and experience

  • Minimum of 4 years of experience with any combination of at least 3 technical disciplines, including the following: privacy engineering, network security, application security, mobile security, secure development methodologies, software development and coding, identity management, authentication and authorization, network architecture, system administration, and systems engineering, differential privacy, machine learning, artificial intelligence.

Preferred Qualifications

  • Privacy Certifications

  • Graduate education involving Artificial Intelligence and/or privacy

  • Written and verbal communication skills

  • Ability to work autonomously with limited supervision

  • Team player with willingness to quickly pivot as privacy landscape shifts

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $135,500/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Senior Program Manager, DOT Compliance, Fleet Compliance - Amazon
Posted: Mar 07, 2024 02:53
Arlington, VA

Job Description

Description

This role is responsible for vehicle-related DOT compliance initiatives for our last mile carriers. These programs are aimed to improve Vehicle Maintenance FMCSA (Federal Motor Carrier Safety Act) BASIC (Behavior Analysis and Safety Improvement Category) scores and requires cross-functional partnerships across a bevy of internal and external partners (Transportation Risk & Compliance, LM DOT Programs, AMZL, AMXL, RSR, Regional Fleet Management, DSP Programs, Change Management, Legal, Communications, and 3P vendors). They will lead and execute multiple continuous improvement projects that mitigate fleet compliance risks that deliver on several Director and VP-level goals, across multiple programs in the Global Fleet & Products (GFP) organization.

Key job responsibilities

  • Develop and maintain mechanisms that support Amazon's Last Mile carrier operating authorities.

  • Build relationships with transportation business teams and support cross-functional mechanisms that support timely regulatory filings and reports.

  • Succinctly convey complex problems in easy to digest terms for all stakeholders, using data to support your analysis and conclusions.

  • Deliver strategies to improve our compliance programs that consider and balance stakeholder deliverables and critical path items.

  • Communicate clearly and succinctly (writing and verbal) to a wide variety of audiences and business leadership.

  • Demonstrable excellent communication skills (written and verbal).

A day in the life

  • Apply DOT knowledge to business planning, escalations, external and internal audits and monitoring, risk assessments, roadside inspections, and associated compliance initiatives.

  • Research relevant government legislation, regulations, and guidance (e.g. FMCSA, FAA, etc.) to build subject matter expertise and improve program policies.

  • Support legal, regulatory, and law enforcement inquiries relating to our transportation programs.

  • Develop standard operating procedures to support growth of our compliance program and regulated businesses.

  • Build and maintain program performance and compliance metrics and provide written compliance narratives for compliance and business leaders to support continuous improvement and planning.

  • Scale transportation knowledge, mechanisms, and learning cross-functionally through training and development of new or improved compliance resources.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Nashville, TN, USA | Seattle, WA, USA

Basic Qualifications

  • 5+ years of program or project management experience

  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership

  • Experience using data and metrics to determine and drive improvements

  • Bachelor's degree or 6+ years equivalent work experience.

  • 5+ years of regulatory, legal, compliance and/or risk management experience.

  • 2+ years of experience in the transportation industry or working knowledge of DOT Federal Motor Carrier Safety Administration (FMCSA) regulations.

Preferred Qualifications

  • PMP

  • Experience with commercial motor vehicle or other federal regulatory and enforcement programs.

  • Proven track record advising on complex regulatory questions and -seeing around corners- to support long-term planning and decision-making.

  • Experience managing multiple, competing priorities simultaneously with a high degree of independence.

  • Prior responsibility for evaluating, launching, or implementing new programs or initiatives.

  • Experience using analysis, reporting, modeling, and forecasting to gather data to support business decision-making and evaluating trade-offs.

  • Advanced degree (e.g. MBA, Juris Doctor (Law)).

  • Project management experience or relevant certification (Project Management Professional (PMP).

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Sr. UX Designer, Prime UX, WW Prime UX - Amazon
Posted: Mar 07, 2024 02:53
Arlington, VA

Job Description

Description

Amazon Prime is an integral part of Amazon, providing customers unlimited free two-day shipping on more than 50 million items as well as streaming of Prime Video, Prime Music and Prime Reading, early access to select lightning deals and so much more. The Amazon Prime Program is present in 25+ countries and ever expanding.

The Amazon Prime UX Design team is at the heart of the Prime membership. We innovate and design on behalf of our customers and are relentlessly focused on improving the membership experience to delight customers around the globe. To accomplish that, we are seeking a Sr. UX Designer to join our growing team and help define and improve the end-to-end Prime CX. Prime UX researchers and designers work with global Product, Marketing, Branding, Data Science, and Tech team partners, to deliver compelling customer experiences for Amazon.

Key job responsibilities

  • Design the CX/UX of multiple products or a single complex product; includes owning end-to-end UX from strategy to tactical execution, to UX sign-off.

  • Advocate and design for the customer using objective data such as market analysis and customer insights.

  • Facilitate collaboration across a diverse set of global Prime business stakeholders.

  • Partner with product and business teams to plan and balance immediate requirements with long-term, scalable solutions.

  • Define and improve design best practices and help drive their adoption.

  • Assess and optimize the effectiveness of new and existing features with validation techniques including usability testing,

  • Present design work to UX partners, cross-disciplinary teams, and executive leaders.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Chicago, IL, USA | Seattle, WA, USA

Basic Qualifications

  • 6+ years of design experience

  • Have an available online portfolio

  • Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax

Preferred Qualifications

  • Experience applying scrum to visual or UX design processes

  • Experience with UX design of complex workflows

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $113,000/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Senior Program Manager, Cost Optimization, Middle Mile Fleet Management - Amazon
Posted: Mar 07, 2024 02:53
Nashville, TN

Job Description

Description

How often have you had an opportunity to be part of a team that is tasked with solving a huge business problem through disruptive, innovative technology? If you want to join a fast-paced, innovative team that is making history, reinventing an industry and breaking new ground for Amazon, this is the place for you!

Surface Transportation org is expanding and introducing new capabilities to our Fleet Management business that supports all Middle Mile assets (tractors, trailers, box trucks, hostlers). In this role you will deliver world class solutions while wearing many hats and working in a highly collaborative environment that is more startup than big company. This role will require strong leadership skills, ability to identify trends with limited data and interaction/influence with teams across Amazon to drive the development of our maintenance business.

This Program Manager will be responsible for defining the vision, roadmap and driving program execution of our Fleet Management business. This will be achieved through deep supply chain understanding, working backwards from customer requirements, and internal alignment with Finance and Capital Planning stakeholders. The role involves day to day interaction with senior Amazon leaders as internal customers, understanding their needs and converting them into efficient business models. The role requires regular interactions with multiple teams and jointly working with them to meet both short term and long term business needs. This position is a multi-faceted role requiring the ability to balance strategy and execution.

Key job responsibilities

- Source, define, build and manage the Fleet Management business.

- Define a vision for how this program will work and cost.

- Write whitepapers to gain initial buy-in and alignment as well as provide status updates as the project completes critical milestones and time intervals.

- Identify key performance metrics and create a reporting suite that allows for program management when the program is fully scaled.

- Define short-term, mid-term, and long-term timelines and project phases.

- Lead supply chain risk mitigation activities and correct vendor performance issues.

- Present supply chain strategies and program business reviews to Operations and finance leaders.

- Lead cost reduction initiatives to ensure lowest possible total cost

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Atlanta, GA, USA | Bellevue, WA, USA | Minneapolis, MN, USA | Nashville, TN, USA | North Englewood, MD, USA | Tempe, AZ, USA

Basic Qualifications

  • 5+ years of program or project management experience

  • Experience using data and metrics to determine and drive improvements

  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership

  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

  • Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

  • 2+ years of driving process improvements experience

  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

  • Experience driving cost improvements in transportation or operations settings

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.



Job Detail

Data Center Physical Security Manager - Amazon
Posted: Mar 07, 2024 02:53
Manassas, VA

Job Description

Description

Amazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers trust us to handle their data with air-tight security measures, which is something that we guarantee.

AWS is growing rapidly, and we are looking for a Data Center Security Manager to join our expanding Infrastructure Operations team.

Key job responsibilities

As a Data Center Security Manager you will be tasked with driving operational security excellence in several separate facilities located within a short driving distance. Your constant vigilance will discover physical security gaps and shortcomings, which you will drive to fix immediately. You will interface and direct vendors involved in new security construction, repairs, daily security operations and patrols, and planning. You will extract metrics and observe improvements by looking at hard data. You will make suggestions on improving electronic surveillance and access controls. You will direct efforts to educate data center occupants on false alarm reductions. You will write and implement security process and procedures. Your position will require you to write reports, create presentations and communicate with management on the status of physical security operations.

About the team

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

We are open to hiring candidates to work out of one of the following locations:

Manassas, VA, USA

Basic Qualifications

  • 3+ years overseeing security operations and personnel

  • 2+ years of experience with Microsoft Office tools.

  • 2+ years of experience in security patrolling and reporting

  • 2+ years of experience working with security vendors and contractors.

Preferred Qualifications

  • 1+ years of experience in access control and video surveillance software applications (eg. LENEL or C-cure)

  • 2+ years of experience working in a facility and observing security gaps in physical barriers, security officer procedure, policies, surveillance equipment, and alarm points.

  • 1+ years of experience driving campaigns to reduce nuisance alarms.

  • 1+ years of experience working with workflow ticketing and extraction of performance metrics.

  • 1+ years of experience investigating accidents, thefts, disturbances, discrepancies.

  • 2+ years of experience writing detailed reports.

  • 3+ years of experience with excellent verbal and written communications skills in a professional work setting.

  • 2+ years of overseeing security sub contractors that provide guards, electronic security systems, door construction, door repair, fencing, and access controls.

  • 1+ years of experience overseeing security construction projects.

  • Must be able to travel between local locations.

  • 1+ years of experience teaching others the proper security processes and methods.

  • Detailed and data driven experiences that exemplify Amazons Leadership Principle

  • Meets/exceeds Amazon's leadership principles requirements for this role

  • Meets/exceeds Amazon's functional/technical depth and complexity for this role

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.



Job Detail

Director, US CSM - Amazon
Posted: Mar 07, 2024 02:53
Arlington, VA

Job Description

Description

At AWS, Customer Solutions Managers (CSM) work backwards from customers' business objectives, and help customers realize sustained business value by accelerating their customer transformation journey and cloud adoption at scale. CSMs accelerate time to value, by guiding customers on their journey with AWS and partner services and solutions, accelerating customer migration, modernization, and new innovation initiatives, and improve the customer's experience with AWS. CSMs are instrumental to helping customers capture the full potential of AWS' industry-leading solutions. CSMs are thought leader with a strategic, insurgent business mindset who identify strategic opportunities, uncover cloud use cases, establish roadmaps and actionable program plans, orchestrate advanced technical architectures, and establish programmatic governance for success of transformational programs.

As the Director of Customer Solutions, U.S., you are a strategic leader who inspires your team to guide and advance AWS customers on their journey to the cloud. You will recruit, develop, and support a group of highly talented leaders that are obsessed with our customers' success, and build a diverse and inclusive culture . You are aligned to our field sales organization and provide strategic thought leadership on building technical solutions that are aligned to the needs of customers across multiple industry verticals and go-to-market segments. This is a leader of leaders role and the ideal candidate will develop and grow customer-obsessed professionals who partner with customers of all types to advise, mentor, and accelerate customer value through cloud adoption.

At AWS, we embrace our differences. We are committed to furthering our culture of diversity, equity, and inclusion. We have 10 employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Key job responsibilities

Roles and Responsibilities

- Accelerate time to value and cloud journey of AWS customers

- As a key member of the area business development and sales management teams, ensure success and growth in our customers cloud journey.

- Engage with customers as a technical executive sponsor to accelerate their business outcomes.

- Lead the team of CSMs across US and hire, on-board, train, and develop new Customer Solutions Managers from internal and external sources.

- You will own the needs of your team, set and measure goals, coach and mentor employees, and contribute to the overall evolution of the technical delivery function.

- Coach Customer Solutions Managers in the skills needed to successfully lead virtual teams, manage cadence and have the wherewithal to help our customers work backwards.

- Guide and motivate the development of thought leadership including blogs, presentations, whitepapers, and other high-value customer facing guidance and best practices.

- Build deep relationships with decision makers within customer accounts to enable them to be -Cloud advocates.-

- Act as a conduit and liaison between customers, service engineering teams and support to influence the improvement of AWS services and solutions.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Austin, TX, USA | Chicago, IL, USA | Irvine, CA, USA | New York, NY, USA | San Francisco, CA, USA | Seattle, WA, USA

Basic Qualifications

- 10+ years of experience leading and growing teams of senior technology professionals

- 10+ years' experience design/implementation/consulting experience of distributed applications

- High level of comfort communicating effectively across internal and external organizations, with both technical and non-technical audiences

- Demonstrated ability to adapt to new technologies and learn quickly

- Ability to speak in public and in front of an audience is a big plus

- Technical degree required (or equivalent work experience); Computer Science background highly desired

Preferred Qualifications

- History of successful technical consulting and/or architecture engagements mid-sized or startups

- Modern cloud architecture experience

- High level of comfort communicating effectively across internal and external organizations

- Meets/exceeds Amazon's leadership principles requirements for this role

- Meets/exceeds Amazon's functional/technical depth and complexity for this role

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $241,200/year in our lowest geographic market up to $350,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Onboarding Support Team Member, Urban Hub Delivery Onboarding Team - Amazon
Posted: Mar 07, 2024 02:53
Nashville, TN

Job Description

Description

Are you passionate about being a part of a quickly growing team to help small businesses gain additional income through our program?

The Onboarding Team for Urban Hub Delivery is looking for a highly self-motivated, results-driven problem solver for an Onboarding role to drive the expansion. As an Onboarding Support team member with Amazon Hub Delivery, you will be working with applicants across major U.S. cities, delivering results for your region's goals, improving customer experience and removing any blockers. You will provide data driven strategic insights and ensure high operational standards in a fast-paced environment. Your personal engagement, relationship building, and analytical skills are key to developing a trusted relationship with our applicants as we walk them through the onboarding process.

Our goals include providing the best customer experience and efficiently help a large number applicants through the funnel so they can launch. You will collaborate with the acquisition team and vetting team to ensure there are no blockers to help the candidates launch

Key job responsibilities

- Act as the primary point of contact for applicant's questions, escalations, and concerns

- Identify, advise, and execute strategies to decrease the number of customer escalations, unresponsive candidates and application barriers

- Own and increase the application, conversion and ready to launch rate for the entire region and throughout the pipeline

- Knowledgeable and cross-trained in all stages of the onboarding process so you can assist applicants for any stage in the funnel

- Work cross functionally with the vetting, acquisition and account management team to problem solve, drive continuous improvements for the applicant process and the customers

- Manage challenging goals, issues, and projects to help deliver results and increase productivity

We are open to hiring candidates to work out of one of the following locations:

Austin, TX, USA | Bellevue, WA, USA | Nashville, TN, USA | New York, NY, USA

Basic Qualifications

  • 1+ years of sales experience

  • Bachelor's degree

  • Experience managing multiple projects and priorities in a fast-pace, deadline-focused environment

  • Experience with Microsoft Excel

  • Experience developing and implementing strategies

  • 3+ years of professional work experience

  • Skills for building professional relationships

  • Experience rapidly adapting to change and dealing with ambiguity

Preferred Qualifications

  • Fluent in Spanish

  • Comfortable operating in ambiguous situations

  • 3+ years of experience in account management, sales or customer service

  • Proven ability to learn tools and processes then effectively using them to provide service

  • Proven track-record of taking ownership and driving results

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $31,200/year in our lowest geographic market up to $66,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



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