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Onboarding Support Team Member, Urban Hub Delivery Onboarding Team - Amazon

Posted: Mar 07, 2024 02:53
Nashville, TN

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Job Description

Description

Are you passionate about being a part of a quickly growing team to help small businesses gain additional income through our program?

The Onboarding Team for Urban Hub Delivery is looking for a highly self-motivated, results-driven problem solver for an Onboarding role to drive the expansion. As an Onboarding Support team member with Amazon Hub Delivery, you will be working with applicants across major U.S. cities, delivering results for your region's goals, improving customer experience and removing any blockers. You will provide data driven strategic insights and ensure high operational standards in a fast-paced environment. Your personal engagement, relationship building, and analytical skills are key to developing a trusted relationship with our applicants as we walk them through the onboarding process.

Our goals include providing the best customer experience and efficiently help a large number applicants through the funnel so they can launch. You will collaborate with the acquisition team and vetting team to ensure there are no blockers to help the candidates launch

Key job responsibilities

- Act as the primary point of contact for applicant's questions, escalations, and concerns

- Identify, advise, and execute strategies to decrease the number of customer escalations, unresponsive candidates and application barriers

- Own and increase the application, conversion and ready to launch rate for the entire region and throughout the pipeline

- Knowledgeable and cross-trained in all stages of the onboarding process so you can assist applicants for any stage in the funnel

- Work cross functionally with the vetting, acquisition and account management team to problem solve, drive continuous improvements for the applicant process and the customers

- Manage challenging goals, issues, and projects to help deliver results and increase productivity

We are open to hiring candidates to work out of one of the following locations:

Austin, TX, USA | Bellevue, WA, USA | Nashville, TN, USA | New York, NY, USA

Basic Qualifications

1+ years of sales experience
Bachelor's degree
Experience managing multiple projects and priorities in a fast-pace, deadline-focused environment
Experience with Microsoft Excel
Experience developing and implementing strategies
3+ years of professional work experience
Skills for building professional relationships
Experience rapidly adapting to change and dealing with ambiguity

Preferred Qualifications

Fluent in Spanish
Comfortable operating in ambiguous situations
3+ years of experience in account management, sales or customer service
Proven ability to learn tools and processes then effectively using them to provide service
Proven track-record of taking ownership and driving results

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $31,200/year in our lowest geographic market up to $66,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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Company:

Amazon

Enterprise Service Manager, AWSI-HCLS - Amazon

Posted: Mar 07, 2024 02:53
Arlington, VA

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Job Description

Description

Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Are you interested in working with one of the largest global bio-pharma organizations in the world as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology excite you?

The Amazon Web Services Professional Services team is looking for Enterprise Service Managers (ESM) that can manage the working relationship with global bio-pharma organizations, develop a long term Professional Services strategy and execute that strategy within those accounts. The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight in those accounts. This is a sales role and the ESM carries a bookings and revenue target

Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.

We are looking for someone who is passionate about:

Long term development of bio-pharma Global Organizations and overall health care space.
Engage with customers to understand their business drivers and application portfolio.
Development of long term Cloud Strategy for customers.
Identify & develop specific opportunities and supporting business cases.
Deal shaping, including estimations and deal pricing.
Contract negotiations & closing.
Planning and implementation of a portfolio of projects, including budget & deliverable responsibilities.
Mitigation of delivery risks & issues.
Overseeing delivery of projects in account, ensuring high quality delivery.
Act as single person of contact for Customer executives, developing deep, trustful relations
Educate customers on AWS services and translate those into a clear business value proposition
Envision and inspire customers
Coaching Customer and Partner teams to be self-sufficient.

Amazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.

This is a customer facing role and will require up to 30% travel.

Key job responsibilities

Own professional services booking and revenue targets for one or more Lifesciences / Healthcare accounts.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

EEO/Accommodations

AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Dallas, TX, USA | Herndon, VA, USA | New Jersey, NJ, USA | New York, NY, USA

Basic Qualifications

12+ years of management consulting experience with demonstrated IT Transformation experience in customer-facing roles.
Experience working with large multi-national professional services companies providing technology services to healthcare and life sciences as an Account and/or Relationship Manager.
Experience with creating opportunity pipeline, closing deals and achieving bookings and revenue targets.
Business development experience including multiyear, multiple service offerings with a total contract value of +5M agreements.

Preferred Qualifications

Experience managing executive Customer relationships and key business stakeholders.
Experience with contract and statement of work development.
Experience with enterprise systems technology experience including IaaS / virtualization technologies, SAP, Oracle, and custom applications.
Familiarity with industry compliance and security standards including PCI DSS, SOC-1&2, ISO 27001, HIPAA, GxP and FDA.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $146,200/year in our lowest geographic market up to $284,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

Company:

Amazon

Senior Program Manager , Amazon World Wide Operations - Amazon

Posted: Mar 07, 2024 02:53
Nashville, TN

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Job Description

Description

Amazon World Wide Operations is seeking a Senior Program Manager to join our Dynamic team.

If you are a strategic thinker with a strong background in program management and the ability to drive cross-functional projects, we encourage you to apply. Embrace the opportunity to contribute to our dynamic and fast-paced environment. Apply now to be a part of our future-forward journey.

Worldwide Operations is looking for Program Managers with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs within Amazon Transportation Services. These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.

Key job responsibilities

- Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations

- Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver

- Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics

- Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions

- Partner with teams across the business you support and beyond to source, allocate, and coordinate resources

- Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order

- Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)

- Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)

- Work with program managers, business leaders and executive team to communicate and impact critical business initiatives

- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects

- Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers

- Roll up your sleeves and do whatever is necessary; general manager / owner mentality

- Create, communicate, and manage budget for projects

A day in the life

Note: This is a hybrid role, requiring Program Managers to be on-site at least 3days/week in corporate office. Some travel offsite may be required (no more than 25%).

About the team

Our Inclusive team culture values effective communication across teams and levels, while harmonizing the needs of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a dynamic business environment are key attributes. Embracing a goal-oriented, collaborative approach, our team is committed to delivering results.

We are open to hiring candidates to work out of one of the following locations:

Bellevue, WA, USA | Nashville, TN, USA | Seattle, WA, USA

Basic Qualifications

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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Company:

Amazon

Senior Water Resources Manager, AWS Water Team - Amazon

Posted: Mar 07, 2024 02:53
Arlington, VA

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Job Description

Description

Do you have the passion to work in the AWS Water industry with a focus on water stewardship and sustainability efforts? Do you have the industry background, technical depth, and business development skills needed to help further establish AWS as the leader in the water industry?

Amazon is seeking a self-starter to join the AWS Water team in pioneering the future for data center water supply in how AWS delivers water projects and partners with water utilities/companies across the United States. In this role, you will manage multiple, large scale and technically complex water infrastructure projects across multiple geographies by facilitating close collaboration between both internal and external stakeholders. Internally, responsibilities include large portfolio project management, reporting status, risks, mitigations and successes to leadership, as well as influencing multiple cross-functional partner teams in the overall data center water delivery business process. Externally, this role takes ownership of managing utility relationships, and contracting with the utility and/or Owner's Engineer. The individual will be part of an integrated team to implement a fast scaling portfolio of water infrastructure projects that meets and exceeds AWS' water program requirements, ultimately delivering projects on time, with tangible reliability and cost-saving results.

The ideal candidate will have both a business and a technology background with demonstrated experience working with utilities and earning customer trust.

Key job responsibilities

The Senior Water Strategy Manager will be responsible for the following:

Support the development and execution of our water supply and infrastructure strategy for AWS data centers in multiple parts of the Americas
Work collaboratively with Amazon Infrastructure teams to support the development of strategic water sourcing opportunities for large-scale, multi-year development projects
Develop and negotiate terms for water and wastewater supply contracts with public and private utilities.
Analyze trends and regulations in the water space to proactively identify opportunities that benefit AWS or the datacenter industry.
Work with utility regulators to develop policies and guidelines that enable broader AWS strategies and objectives that support growth and development and water sustainability programming.
Manage water projects against plans and objectives to ensure commitments are met, delivering against cost savings goals.
Be a passionate self-starter.
Work on concurrent projects in multiple geographical regions.
Up to 30% travel requirements for project delivery.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Herndon, VA, USA

Basic Qualifications

Bachelor's Degree (BA/BS) required - Economics/Planning/Engineering/Business
10+ years of project-related experience working with local or state government agencies, utilities, land entitlement or site development due diligence, and permitting entities.
10+ years' work experience managing multiple simultaneous projects requiring frequent communication, organization, time management, and problem-solving skills and ability to recommend actionable decisions with limited/uncertain data.
10+ years cultivating strong relationships with diverse set of internal and externals stakeholders and ability to communicate key messages to leadership.
Experience building relationships and working with industry stakeholders, such as utilities and regional planning agencies.
5+ years' experience defining terms and conditions, negotiating, and executing water and wastewater supply agreements for commercial or industrial land development purposes.

Preferred Qualifications

Advanced degree Economics/Engineering/Planning/Business
10+ years of Commercial Real Estate, zoning, and/or land entitlement expertise with a focus in water infrastructure
Basic understanding of mechanical cooling systems and/or datacenter industry designs
Proven ability to evaluate new water markets, utility tariffs, policies, water contracts, or evaluating new water sourcing opportunities and technologies.
Familiarity with water sustainability programs, water forecasting and scheduling, or developing alternative sources of water supply for industrial cooling purposes.
15+ years of direct experience with planning, design, construction, operation, or maintenance of water infrastructure management across different regions.
Knowledge of water and wastewater regulations in multiple east coast states.
Analytical mindset that can identify gaps in requirements during project development, predict performance, and have the ability to provide recommendations on a short notice and with limited information.
Knowledge or skills in SQL or data analytics tools such as Tableau.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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Company:

Amazon

Economist, PXT Central Science - Amazon

Posted: Mar 07, 2024 02:53
Arlington, VA

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Job Description

Description

The People eXperience and Technology Central Science Team (PXTCS) uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, wellbeing, and the value of work to Amazonians. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal.

We are looking for economists who are able to apply economic methods to address business problems. The ideal candidate will work with engineers and computer scientists to estimate models and algorithms on large scale data, design pilots and measure their impact, and transform successful prototypes into improved policies and programs at scale. We are looking for creative thinkers who can combine a strong technical economic toolbox with a desire to learn from other disciplines, and who know how to execute and deliver on big ideas as part of an interdisciplinary technical team.

Ideal candidates will work in a team setting with individuals from diverse disciplines and backgrounds. They will work with teammates to develop scientific models and conduct the data analysis, modeling, and experimentation that is necessary for estimating and validating models. They will work closely with engineering teams to develop scalable data resources to support rapid insights, and take successful models and findings into production as new products and services. They will be customer-centric and will communicate scientific approaches and findings to business leaders, listening to and incorporate their feedback, and delivering successful scientific solutions.

Key job responsibilities

Use causal inference methods to evaluate the impact of policies on employee outcomes. Examine how external labor market and economic conditions impact Amazon's ability to hire and retain talent. Use scientifically rigorous methods to develop and recommend career paths for employees.

A day in the life

Work with teammates to apply economic methods to business problems. This might include identifying the appropriate research questions, writing code to implement a DID analysis or estimate a structural model, or writing and presenting a document with findings to business leaders. Our economists also collaborate with partner teams throughout the process, from understanding their challenges, to developing a research agenda that will address those challenges, to help them implement solutions.

About the team

We are a multidisciplinary team that combines the talents of science and engineering to develop innovative solutions to make Amazon Earth's Best Employer.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Seattle, WA, USA

Basic Qualifications

PhD in economics, finance, quantitative marketing, or related field.

Preferred Qualifications

Proven track record in research and solution of business problems leveraging techniques from economics or related disciplines.
Strong writing skills
Advanced coding ability in a scripting language such as STATA, R, and/or Python
Demonstrable experience in any of the following areas of applied economics (multiple areas preferred): reduced-form causal analysis, predictive modeling and causal ML algorithms, forecasting, hazard models, labor economics, health and insurance economics, education economics, behavioral economics, designing and administering large-scale social science surveys.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,100/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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Company:

Amazon

Senior Supply Chain Manager - Capacity Planning, Amazon Logistics, Supply Chain - Network Planning - Amazon

Posted: Mar 07, 2024 02:53
Nashville, TN

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Job Description

Description

Join Amazon's dynamic environment as a Senior Supply Chain Manager with a Network Capacity Background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of goods, information, or services within the supply chain network. We have exciting opportunities across different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow of goods or services within the supply chain network. As a strategic Senior Supply Chain Manager with a network capacity background, you'll take end-to-end ownership of operations, emphasizing capacity planning, logistics optimization, network design, and analysis of operational efficiency.

In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product, Finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.

Key job responsibilities

- Lead strategic initiatives related to network capacity within Amazon's various business units.

- Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.

- Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.

- Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.

- Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.

- Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.

- Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.

- Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.

- Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.

- Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.

We are open to hiring candidates to work out of one of the following locations:

Basic Qualifications

Bachelor's degree in supply chain management, operations, engineering, analytics or related field
5+ years of program or project management experience, with a focus on network capacity.
Experience using data and metrics to drive improvements in network capacity processes.
Familiarity with tools like Excel and SQL.

Preferred Qualifications

Master's degree in supply chain management, operations, engineering, analytics or related field
Specific experience in driving process improvements in network capacity.
Technical aptitude and familiarity with complex systems.
Strong analytical skills and ability to work with large, complex datasets.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,300/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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Company:

Amazon

Sr. Project Manager, Start-Up, R2L - Amazon

Posted: Mar 07, 2024 02:53
Nashville, TN

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Job Description

Description

- Amazon Operations is seeking Project Managers with project management experience to own strategic, cross-functional projects within Rapid and Rural Logistics (R2L) centers.

- These roles require scoping and creating project plans, coordinating and driving execution, and communicating to senior management on status, risks and process/project changes.

- Cross-team coordination and project management skills are essential.

Key job responsibilities

- Plan, direct, supervise and control the execution of all business, technical, fiscal and administrative functions of the assigned project.

- Partner with customers and internal/external teams to ensure timelines and deliverables are met.

- Monitor and report on the progress of all project activity including significant milestones and conditions which would affect project cost or schedule.

- Solve ambiguous problems and proactively identify and mitigate risks before they become roadblocks.

- Manage project budget and approve all purchase orders.

- Travel up to 80%.

We are open to hiring candidates to work out of one of the following locations:

Austin, TX, USA | Nashville, TN, USA | New York, NY, USA | Omaha, NE, USA | Seattle, WA, USA

Basic Qualifications

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

Company:

Amazon

Senior Maintenance Manager - Amazon

Posted: Mar 07, 2024 02:53
Pooler, GA

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Job Description

Description

Amazon is a Fortune 500 company based in Seattle, Washington, and the global leader in e-commerce. Since our start in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Our focus on the customer and innovation drives the growth of Amazon, offering our customers more types of products, more conveniently, and at even lower prices. We are seeking a dynamic, organized self-starter to be the Sr. Maintenance Manager (Sr. MM) and lead our site-based maintenance team. The team is comprised of a Maintenance Manager, Area Maintenance Managers and maintenance technicians reporting to the Regional Maintenance Manager. The primary responsibilities are to lead a large maintenance team that maximizes equipment uptime, executes equipment maintenance and projects in a fast-paced, dynamic work environment.

The successful candidate will be a highly experienced subject matter expert in Maintenance, workplace safety, and data driven management and leadership. A background in material handling equipment systems/applications, packaging automation, distribution processes and storage systems is a plus. The candidate must be a self-starter, possessing the ability to manage multiple complex projects and tasks simultaneously as well as be able to influence, and develop relationships at all organization levels. The candidate must be capable of overseeing the maintenance acceptance of part of commissioning large-scale, complex projects. Moreover, this individual will need to be adept at providing technical leadership and mentoring to a Maintenance team of at least of 80 people.

Key Responsibilities include:

Provide leadership, mentor and manage site-based Maintenance Managers and Area Maintenance Manager in Amazon's North American Fulfillment Network.
Develop Maintenance Department business plans and provide guidance and direction for the successful implementation of those plans.
Develop and implement Reliability plans that support increasing the Uptime of the facility
Drive maintenance Best Practices: Innovate, document, improve work methods, standardize, provide a safe work environment and require safe work practices, train, commission equipment, collect, measure, and analyze key performance indicators to improve processes and improve Amazon customers experience.
Offer guidance to senior leadership on maintenance and equipment end of life (EOL) issues using ROI, and other analytical techniques.
Provide oversight for budget development and execution, and capital planning.
Help manage vendor support and equipment relationships and leverage Amazon's network size to maximize economies of scale.
Provide monitoring, auditing and enforcement of maintenance execution, safe work practices, and institute and audit training drills across the network.
Leverage the entire maintenance team for the benefit of the North American network.
Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing.
Provide Fulfillment Center General Managers with visibility over the Conduct of Maintenance in their fulfillment centers.
Recruit, interview, and hire bar raising talent in the Maintenance Managers and Maintenance Area Manager roles.
Help create a world-class Maintenance organization.

Be willing and able to relocate for the needs of Amazon.

We are open to hiring candidates to work out of one of the following locations:

Pooler, GA, USA

Basic Qualifications

10+ years of managing large complex facilities organizations experience
7+ years of senior management and leadership responsibilities experience
Bachelor's degree

Preferred Qualifications

Strong communication, teambuilding, and influencing skills.
Thrives in a fast-paced, dynamic environment, with high expectations.
Thinks big! Proficient data analyst and new processes developer/adapter.
Self-starter. Strong evidence of driving goals with minimal day-to-day supervision.
Experienced in material handling equipment and large, complex integrated systems maintenance with strong statistical analysis skills.
Strong knowledge and experience with the major MHE integrators.
Exposure to Lean Concepts, TOC, layout design, cost/benefit analysis, labor productivity analysis (time studies, standardized work), safety/ergonomic/human factors.
Strong working knowledge of MS Excel, AutoCAD, MS Project, and SQL.
MBA or other Master's degree and/or Six Sigma Black Belt Certification a plus.
Professional Engineering registration a plus.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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Amazon

Sr. Product Manager - Tech, Global Fleet & Products Analytics - Amazon

Posted: Mar 07, 2024 02:53
Nashville, TN

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Job Description

Description

Have you ever ordered a product on Amazon, and when that box with the smile arrived you wondered how it got to you so fast? If so, the Global Fleet & Products Analytics team might be for you. We provide the data insights that help manage our fleet of tens of thousands of delivery vans and trucks - one of the largest and most admired parcel carriers in the world. And as part of Amazon's Climate Pledge, we're helping lead the -charge- to build the world's largest fleet of electric delivery vans.

We're seeking a Senior Product Manager - Technical to work with our Data / BI teams and our business customers to drive the technology roadmap of our Generational AI product set. We are planning to offer a set of GenAI experiences to our internal customers allowing instant answers to common policy questions and connecting them to resources, helping optimize operations, enhance program performance, and improve vehicle uptime and utilization.

You will serve as a critical leader in identifying and defining new and innovative solutions for delivering high relevance, high quality GenAI experiences that help leaders drive business-critical decisions, and enable continued scaling of our fast-growing logistics operations. This is a high visibility role with lots of room for growth across the Global Fleet & Products organization (GFP).

Our team is spread across Austin, Bellevue, and Nashville, and this role may be based in any of those locations.

Key job responsibilities

Work cross-functionally with customers, data providers, technical teams, and other stakeholders to understand their needs and priorities
Design, influence, and drive development of novel GenAI experiences leveraging Amazon Q
Maintain awareness and drive state-of-the-art best practices and operational excellence for delivery of safe and secure GenAI experiences
Define creative, high quality, and clear product roadmaps based on data, customer needs, team strategy, and vision
Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application
Create buy-in for your product vision both internally and across key partners
Proactively identify and resolve issues that may impair the team's ability to meet strategic, financial, and technical goals
Develop business requirements, review tech designs, and participate in the day-to-day decision-making activities of your product team

A day in the life

Our team's customers are internal Amazon teams responsible for managing Amazon's Last Mile global fleet, starting from procurement of assets, managing their ongoing safe and efficient operation, and through the asset's end of life. The Senior Product Manager works to understand customer needs across the countries in which we operate to drive project schedules from design to release, and influences multiple large, high visibility programs to deliver the products our customers need to get their jobs done.

About the team

Here at Global Fleet and Products (GFP), we are building the safest, most efficient, and most sustainable fleet in the world. GFP Analytics is a growing and dynamic team dedicated to the curation, governance, and analytics/reporting of data about our worldwide fleet of delivery vehicles, especially data related to managing the supply chain and ongoing operation of the fleet. We have two sub-teams, Data/Infra and BI/Analytics, comprised of a diverse set of product/program managers, data engineers, business analysts, and business intelligence engineers. We love data and helping our customers drive the GFP mission!

We are open to hiring candidates to work out of one of the following locations:

Austin, TX, USA | Bellevue, WA, USA | Nashville, TN, USA

Basic Qualifications

5+ years of technical product or program management experience
Bachelor's degree
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience managing technical products or online services
Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

Bachelor's degree in computer science or electrical engineering
MBA
Experience in building and driving adoption of new tools
Experience in an operational environment developing, fast-prototyping, piloting and launching analytic products
Experience with end to end product delivery

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,000/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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Company:

Amazon

Senior Supply Chain Manager, IBSCE Team - Amazon

Posted: Mar 07, 2024 02:53
Nashville, TN

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Job Description

Description

Amazon is looking for a Program Manager (PM), Inbound Supply Chain, to improve inventory placement and inbound supply chain performance. The PM designs long-term strategies and capabilities to facilitate disruptive innovation, improve asset utilization, and drive portfolio of initiatives across multiple teams.

Supply Chain Innovation organization's core goal is centered on two key principles:

i) Innovation that positions the customer first.

ii) Solutions that spin the Amazon flywheel.

Our mission is to introduce simplicity, predictability, and economic efficiency to Amazon's multifaceted supply chain than spans the globe. The Inbound Cross Dock (IXD) Team develops capabilities and business models that support Amazon's needs for cost-effective, scalable e-commerce solutions including storage, distribution, and customer fulfillment.

Key job responsibilities

Act as an evangelist for the adoption of new tools and processes for Inbound Supply Chain Regionalization Program.
Influence beyond direct authority and network to drive consensus and decisions with senior Amazon leaders, technical prioritization of key initiatives, and promoting the program and operational excellence
Be responsible for program expansion, financial reporting, new partnerships, technology enhancement, business Intelligence and new innovations
Use analytical and statistical rigor to solve complex problems and drive business decisions and own programmatic execution on both detailed and strategic levels
Manipulate/mine data from database tables (ex. Redshift, MySQL) using SQL.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Austin, TX, USA | Bellevue, WA, USA | Nashville, TN, USA | Tempe, AZ, USA

Basic Qualifications

5+ years of program or project management experience
5+ years of supply chain experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,300/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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Company:

Amazon

Transportation Specialist Lead - Box Trucks, Amazon Box Truck Network - Amazon

Posted: Mar 07, 2024 02:53
Nashville, TN

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Job Description

Description

Amazon Transportation Services (ATS) Linehaul is a critical backbone of how Amazon delivers packages to customers around the world. Connecting vendors, fulfillment centers, sort centers, air hubs, and last mile delivery stations, if a truck load needs to be moved, we deliver results. Within ATS Linehaul, the North America Surface Transportation (NASC) Fleet and Amazon Box Truck Network (ABTN) team is striving to build the most technologically advanced, environmentally friendly, and safest fleet in the world.

As a Transportation Specialist Lead, you will work backwards from the customer to introduce industry-disrupting ways of improving our current business models into Amazon's transportation network with the goal of promoting Safety, Sustainability, Best in Class Performance, and long term partnerships with Amazon. You will have a direct impact on Amazon's sustainability initiatives, and will help drive expansion of strategic Class 6 supply programs.

You will collaborate and work cross-functionally with numerous technology teams, field operations, external partners, legal, and finance to support launches of best-in-class products and programs that support our middle mile box truck vehicles. You will work alongside our Fleet management teams to manage escalations and improve internal process to better serve our customers.

Key job responsibilities

- Continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers

- Excellent communication, both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum.

- Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.

- Lead initiatives to re-engineer business processes and identify and eliminate root causes of defects in order to drive efficiency in Amazon's transportation operations.

- Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.

- Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed.

- Develop performance metrics to assist with driving business results.

- Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.

We are open to hiring candidates to work out of one of the following locations:

Atlanta, GA, USA | Bellevue, WA, USA | Minneapolis, MN, USA | Nashville, TN, USA | North Englewood, MD, USA

Basic Qualifications

High school or equivalent diploma
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Experience managing large data sets and utilizing to drive performance and process improvements

Preferred Qualifications

1+ years of program management, logistics, operations, supply chain, transportation, or equivalent experience
1+ years of management experience
Bachelor's degree
Experience with SQL

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $34,500/year in our lowest geographic market up to $80,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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Company:

Amazon

Innovation and Design Engineer, Worldwide Design Engineering - Amazon

Posted: Mar 07, 2024 02:53
Nashville, TN

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Job Description

Description

Are you an innovative leader that wants to design the next generation of world-class fulfillment centers and logistics systems across the globe? Do you want a high level of ownership in solving complex problems? Does the challenge of designing systems that leverage ground breaking automated material handling equipment, packaging technologies and robotics appeal to you? If so, we have the job for you!

We're looking to add a handful of high-impact engineers to our team. In this role, you will collaborate with internal and external teams to design high quality, cost effective solutions for our fulfillment and distribution systems. You will own multiple projects simultaneously, from concept realization through design approval. You will be our suppliers' primary point of technical contact for your projects. Then, once the design is completed and approved, you will hand-off the project to our Ops Engineering team who will oversee the installation and commissioning of the project. You'll support that team to ensure that the system you've designed is successfully installed, commissioned and launched.

Your projects may include green-fields, brown-fields, and retrofits, including highly automated fulfillment centers, cross-dock facilities, and transportation centers. Your projects will be a variety of template-based and designed-from-scratch.

You will work with a team of highly skilled and highly engaged engineers in a fast-paced and often ambiguous environment. Our team works on hundreds of projects each year. You will be challenged; you will learn; you will work on high impact, high visibility projects; you will grow.

A day in the life

Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

We are open to hiring candidates to work out of one of the following locations:

Nashville, TN, USA

Basic Qualifications

- Bachelor's degree in Engineering (any discipline) or foreign equivalent or a related field, or 5+ years Amazon experience

- 2+ years of experience in Design/Innovation Engineering, Manufacturing/Process/Industrial Engineering, or related

- Experience must involve ownership/management of engineering design projects

- Experience using business/technical software like MS Excel, MS Project, and CAD software

Preferred Qualifications

- Master's degree in Engineering (any discipline) or foreign equivalent, Operations, Business Administration, or a related field and at least five years of progressively responsible experience in the specialty

- Experience with complex automated material handling equipment, packaging technologies, robotics and/or high-speed manufacturing

- Experience with process design and based on Lean Principles

- Proficiency with concepts like system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision making

- Ability to travel 20%, including globally

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

Job Detail

Company:

Amazon

Capacity Planning Manager , Long term planning - Amazon

Posted: Mar 07, 2024 02:53
Nashville, TN

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Job Description

Description

Amazon Transportation Services (ATS) is looking for a Capacity Planning Manager within the North American Sort Center (NASC) Long Term Planning team. Our team owns the Planning process and the analytics for both US and Canada sort center networks. The Amazon managed transportation network continues to grow in scale and complexity. As we onboard multiple new businesses through the middle mile transportation network - scalable solutions for future business needs, influencing change in our current processes and solutions to increase automation, and adaptation to complexity and ambiguity are critical to success.

We are looking for a strong leader to own our long term planning cycles and to help us design our network to support the Amazon speed and other transportation initiatives. This role will require you to work cross functionally and understand the long term requirements of the all programs that leverage the sort centers. This is a high impact and visibility role, as it requires recommending the future build plans and the capital investment needed for sort centers. As a part of the planning process, you will be interacting with senior-level audiences (including directors and VPs) from both internal and external teams mainly to get their alignment to the recommendation. The role will offer unique opportunity to develop the best-in-class middle mile network for the North American Sort center network to deliver high quality customer experience while minimizing cost and improving fulfillment speed. Besides the planning side, the role offers you to work on the Operations Research based planning tools and partner with research scientists to define new tools or improve existing.

Key job responsibilities

Deep diving the gaps within planning tools/products and partnering with Operations Research Scientists team to address them.

Lead strategic initiatives related to network capacity within Amazon's various business units.

Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.

Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.

Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.

Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.

Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.

Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.

Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.

Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.

Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.

We are open to hiring candidates to work out of one of the following locations:

Austin, TX, USA | Bellevue, WA, USA | Nashville, TN, USA

Basic Qualifications

Bachelor's degree in operations, supply chain, business, engineering, finance, or related fields.
5+ years of program or project management experience, with a focus on network capacity.
Experience using data and metrics to drive improvements in network capacity processes.
Familiarity with tools like Excel and SQL.

Preferred Qualifications

Master's degree or MBA in relevant fields.
Specific experience in driving process improvements in network capacity.
Technical aptitude and familiarity with complex systems.
Strong analytical skills and ability to work with large, complex datasets.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,300/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

Company:

Amazon

Assistant Manager II - Amazon

Posted: Mar 07, 2024 02:53
Jericho, NY

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Job Description

Description

This role is required to be in person at a grocery location in the Greater Jericho area.

We are looking for an experienced Assistant Manager who can bring Amazon's customer obsession to life in a grocery environment. You will direct day-to-day store operations and lead a team of engaged grocery associates to deliver a one of a kind shopping experience for customers. You will play a vital role in maintaining a vibrant store culture based on customer obsession, trust, respect, continuous learning, safety, and fun.

Assistant Managers are experienced in leading large teams to deliver against standard operating procedures. Assistant Managers are natural leaders who are comfortable with change and are always looking for ways to improve their operation. Assistant Managers demonstrate a strong work ethic, excellent ownership, the ability to meet deadlines, a willingness to learn new things, and a commitment to the customer and employee experience.

Key job responsibilities

- Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience.

- Manage a team of associates, including relaying expectations, managing performance, providing regular feedback, and supporting career development.

- Delegate effectively to drive exceptional results in your store, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store employees.

- Maintain a culture of engagement by routinely listening to feedback from leaders, associates, and customers and implementing solutions to solve problems.

- Identify areas of opportunity, determine root causes, and seek support to implement solutions to continuously improve the overall performance and culture of the store.

- Maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and products in your store.

- You are comfortable working in a physical environment. You have the ability to lift up to 49 pounds and be on your feet for a shift, up to 10 hours at a time.

- Must be able to work a flexible schedule/shift/work area, including weekends, nights and/or holidays.

Candidates must be at least 18 years of age.

Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.

We are open to hiring candidates to work out of one of the following locations:

Jericho, NY, USA

Basic Qualifications

3+ years leadership experience in a customer-facing retail, hospitality, or grocery environment, or 2+ years Amazon (Blue Badge/FTE) experience, or Bachelor's degree from an accredited university.

Preferred Qualifications

Bachelor's degree from an accredited university.
4+ years of customer-facing grocery industry experience.
Strong verbal communication and interpersonal skills.
Experience working independently in an ambiguous environment with minimal supervision.
Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions.
Demonstrated success in problem solving and delivering results.
Demonstrated ability to attract, hire, and develop high-performing teams.
Passion for Amazon and committed to delighting customers.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $47,500/year in our lowest geographic market up to $109,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

Company:

Amazon