Description
Do you love getting hands-on with software and sharing your enthusiasm for cloud computing and Generative AI (GenAI) with the wider tech community?
Come join the Developer Relations (DevRel) team at AWS! Our creative, experienced, and energetic organization is responsible for helping to drive the development and adoption of AWS services. In this role, you'll combine your technical skills, passion, and creativity to generate grass-roots attention and support for AWS among key industry innovators and technologists in the GenAI space.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Key job responsibilities
As a Senior Developer Advocate in the DevRel organization, you will work to earn trust with developers through your technical leadership and expertise. This is a high-impact and senior role that's well-suited to someone with domain-specific technical experience who enjoys sharing what they have learned in order to help users solve their technical issues and overcome any challenges they face. You will have the ability to influence and educate customers at every stage of their experience.
You will produce technical content to help our customers learn about new features, and guide their plans for building solutions on top of AWS. You'll offer opinionated and timely guidance on how to make the most of the features and functions of AWS services. This content includes blog posts, technical presentations, workshops, code samples, and video content. You will work with the rest of the DevRel organization, Product Marketing, and the product teams building AWS GenAI services to create inspiring presentations and demo applications to help communicate complex ideas and scenarios internally and externally.
A day in the life
In this role, you will spend time to learn and experiment on your customers' behalf. This experience will inform your influence on the product roadmap. You will identify gaps in our products and documentation, and have direct impact on addressing those gaps. You will work with marketers to identify areas to engage the community, amplify the materials and resources you create, and identify areas of improvement in our public content.
About the team
We believe that a community of users is the happiest and best served when their voices are heard, when they feel they can impact the direction and quality of the products they use. You will engage with developers to identify and anticipate user challenges. You will represent the voice of developers from within the GenAI service teams during the key phases of product development. Developer Advocates leverage their hands-on technical experience and data gathered from the community to influence the product roadmap. They will work alongside Product Managers and engineering teams to address developers' biggest challenges.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
EEO - Amazon Web Services (AWS) is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA | Atlanta, GA, USA | Boston, MA, USA | Chicago, IL, USA | New York, NY, USA | Portland, OR, USA | San Francisco, CA, USA | Santa Clara, CA, USA | Santa Monica, CA, USA | Seattle, WA, USA
Basic Qualifications
7+ years of hands-on technical experience
2+ years of experience in presenting technical topics
4+ years in a customer-facing or developer community facing role
Preferred Qualifications
You are experienced and recognized with appropriate professional recognition and/or professional practice in some of the following:
Full-Stack Development
Machine Learning, Generative AI, or AI Engineering
Cloud-native architecture (AWS, Containers, Serverless...) with background in Software Development, Architecture or Operations (SRE, DevOps)
Experienced in customer-facing or developer community facing roles
Demonstrable following in social and technical channels such as Twitter, YouTube, GitHub, or Twitch
Ability to translate technical features into tangible customer business benefits
Meets/exceeds Amazon's leadership principles requirements for this role
Meets/exceeds Amazon's functional/technical depth and complexity for this role
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $110,400/year in our lowest geographic market up to $277,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
