Description
At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun.
The OpsTech IT supply chain team is accountable to manage all IT infrastructure and end user equipment deployed across Amazon fulfillment facilities globally. The team is responsible to provide end to end solutions for this equipment that includes engineering, lifecycle management, change control, demand planning, supplier readiness, material management, and total cost of ownership. Our initiatives deliver on the solutions that power the physical fulfillment to millions of Amazon.com customers across the world.
The Supplier Center of Excellence (SCOE) team focuses on supply agility and resilience, supplier readiness to support Amazon demand, product quality, supplier performance management, cost containment and reduction, supplier capability development, risk identification and mitigation. Working closely with the Engineering team, Global Procurement, and other Supply Chain internal teams, the SCOE team will develop and lead supplier relationships for creating the greatest value in total cost, quality, service, security of supply, and innovation. The team will partner with all cross functional regional procurement & launch readiness teams to develop category strategies that meet the enterprise guidance on products and addresses regional needs of business and internal stakeholders. The Category Manager (Supply Chain Manager) is responsible for relationship ownership for all suppliers and resellers in their category.
Key job responsibilities
- Serve as supply chain Subject Matter Expert (SME) for a variety of IT equipment within a category, and manage those categories from a procurement, readiness, supplier performance and risk standpoint.
- Develop Category Strategies, product roadmaps and other planning to improve supply agility and resilience, supplier coverage, diversification, value and security of supply. Requires collaboration and alignment with other stakeholders including IT engineering team, Product Management and other Supply Chain teams.
- Be responsible for supplier relationships including supplier performance, capability development, capacity planning, risk identification and mitigation.
- Interact with business partners to develop, engage and lead supplier relationships for creating the greatest value in cost, security of supply, risk management, and innovation.
- Engage with Suppliers in a detailed, hands on approach to support every day, operational requirements related to inventory readiness, changes in components and technology, reporting, OTIF and other metrics
- Support execution of sourcing strategies in collaboration with other sourcing teams and negotiate and manage contract compliance with suppliers and internal stakeholders
- Keep abreast of changing business requirements and market conditions, and manage suppliers and contracts to maintain value and competitiveness
- Perform spend analysis based on a variety of relevant information, prepare financial models, identify opportunities for efficiency gains and cost savings, and present business case and recommendations to internal business partners
- Support the strategic goals of the business partners; act as a 'consultant' to help achieve those objectives. Be recognized by business partners for supporting their strategy and driving value
Additional Responsibilities:
- Lead or participate in development of policies and procedures, process efficiency, and innovation for related programs
- Participate in implementation of new procurement systems and technology
- Network externally to facilitate competitive intelligence including best practices, emerging / potential sources of competitive advantage, market pricing, and benchmarking
Basic Qualifications
- Bachelor's Degree in Business, Supply Chain, I.T. or a related field preferred
- 5+ years of experience in supply chain, strategic sourcing, procurement, or supplier management
- Ability to exercise judgment in evaluation of suppliers, supplier performance, and ensure that project goals, schedules and performance requirements are achieved
- Customer obsession, bias for action and urgency
- Must have a positive, collaborative attitude
- Excellent verbal skills and above average written communication skills
- Strong PC skills including Windows and Excel
This role may include up to 10% travel
Preferred Qualifications
- Advanced Degree
- 10+ years of experience with focus on supply chain, strategic sourcing, procurement, or supplier management
- Experience and knowledge of I.T. equipment and components, including network infrastructure, peripherals, and end user equipment, suppliers, and the related supply chains
- Ability to proactively manage supplier relationships to drive value for our customers
- Exceptional skill in negotiation, contract development, and program management
- Strategic, long term critical thinking and planning
- Financial analysis and value / TCO analysis
- An understanding of global supply risk and its implications
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
