Company Detail

Job Description

We're Hiring for a Regional Product Support Specialist!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Regional Product Support Specialist will be responsible for working closely with Process Southeast Regional Sales Managers to provide directed support in all aspects but primarily assisting them with project management, customer training, trade shows, startup and on site trouble shooting. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Support Process Regional and National Sales Managers in achieving their goals.

• Support Sales Initiatives and Campaigns as directed by National Sales Manager.

• Provide timely technical support to customers/representatives regarding YSI/MJK/OI TOC water quality instrumentation via phone calls, emails and site visits.

• Recommend Xylem product solutions based on customer's application needs.

• Provide competitive selling information to customers (why buy YSI vs. competitor).

• Maintain YSI customer database (Oracle and Sales Force.Com).

• Manage key customer relationships.

• Attend trade shows, conferences, visit customers, perform training seminars and provide technical service/start up as needed.

• Enter customer leads into Salesforce for marketing follow up.

• Product quality, marketing and market intelligence information is to be shared with appropriate internal team members.

• Using Onvia, Gov.spend and Dodge, provide proactive market intelligence to RSM

• Provide product and pricing quotes.

• Travel (including air) up to30% may be required.

• Additional duties and responsibilities may be required based on organization needs

QUALIFICATIONS :

• Degree in natural resources, chemistry, environmental, physical sciences or electronics engineering. Prior customer service experience is required.

• At least 2 to 3 years of technical experience such as in a field or lab water testing role, or working with analytical instrumentation is required.

• Excellent customer service skills (communication) are required.

• Ability to deal with complex customer requests or problems.

• Ability to analyze/interpret water quality data.

• Knowledge of analytical water testing instrumentation and applications.

• Working knowledge of PCs and PC software. (Oracle, Salesforce, MS Office, Shoretel)

• Typing rate of 40-45 words per minute preferred.

• Competent with various media options, i.e. phone, fax, e-mail.

• Physical demands of lifting up to 20 pounds from floor to waist or floor to shoulder level on an occasional basis.

• Customer service oriented with ability to resolve customer conflicts/problems.

• Strong oral and written communication skills.

• Analysis and decision making skills.

• Strong awareness to -follow-up- requirements.

• Strong organizational skills with ability to multi-task.

• Technical proficiency, both mechanical and electrical.

SALARY :

The estimated salary range for this position is $55,000 to $70,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Regional Product Support Specialist!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Regional Product Support Specialist will be responsible for working closely with Process Southeast Regional Sales Managers to provide directed support in all aspects but primarily assisting them with project management, customer training, trade shows, startup and on site trouble shooting. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Support Process Regional and National Sales Managers in achieving their goals.

• Support Sales Initiatives and Campaigns as directed by National Sales Manager.

• Provide timely technical support to customers/representatives regarding YSI/MJK/OI TOC water quality instrumentation via phone calls, emails and site visits.

• Recommend Xylem product solutions based on customer's application needs.

• Provide competitive selling information to customers (why buy YSI vs. competitor).

• Maintain YSI customer database (Oracle and Sales Force.Com).

• Manage key customer relationships.

• Attend trade shows, conferences, visit customers, perform training seminars and provide technical service/start up as needed.

• Enter customer leads into Salesforce for marketing follow up.

• Product quality, marketing and market intelligence information is to be shared with appropriate internal team members.

• Using Onvia, Gov.spend and Dodge, provide proactive market intelligence to RSM

• Provide product and pricing quotes.

• Travel (including air) up to30% may be required.

• Additional duties and responsibilities may be required based on organization needs

QUALIFICATIONS :

• Degree in natural resources, chemistry, environmental, physical sciences or electronics engineering. Prior customer service experience is required.

• At least 2 to 3 years of technical experience such as in a field or lab water testing role, or working with analytical instrumentation is required.

• Excellent customer service skills (communication) are required.

• Ability to deal with complex customer requests or problems.

• Ability to analyze/interpret water quality data.

• Knowledge of analytical water testing instrumentation and applications.

• Working knowledge of PCs and PC software. (Oracle, Salesforce, MS Office, Shoretel)

• Typing rate of 40-45 words per minute preferred.

• Competent with various media options, i.e. phone, fax, e-mail.

• Physical demands of lifting up to 20 pounds from floor to waist or floor to shoulder level on an occasional basis.

• Customer service oriented with ability to resolve customer conflicts/problems.

• Strong oral and written communication skills.

• Analysis and decision making skills.

• Strong awareness to -follow-up- requirements.

• Strong organizational skills with ability to multi-task.

• Technical proficiency, both mechanical and electrical.

SALARY :

The estimated salary range for this position is $55,000 to $70,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Regional Product Support Specialist!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Regional Product Support Specialist will be responsible for working closely with Process Southeast Regional Sales Managers to provide directed support in all aspects but primarily assisting them with project management, customer training, trade shows, startup and on site trouble shooting. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Support Process Regional and National Sales Managers in achieving their goals.

• Support Sales Initiatives and Campaigns as directed by National Sales Manager.

• Provide timely technical support to customers/representatives regarding YSI/MJK/OI TOC water quality instrumentation via phone calls, emails and site visits.

• Recommend Xylem product solutions based on customer's application needs.

• Provide competitive selling information to customers (why buy YSI vs. competitor).

• Maintain YSI customer database (Oracle and Sales Force.Com).

• Manage key customer relationships.

• Attend trade shows, conferences, visit customers, perform training seminars and provide technical service/start up as needed.

• Enter customer leads into Salesforce for marketing follow up.

• Product quality, marketing and market intelligence information is to be shared with appropriate internal team members.

• Using Onvia, Gov.spend and Dodge, provide proactive market intelligence to RSM

• Provide product and pricing quotes.

• Travel (including air) up to30% may be required.

• Additional duties and responsibilities may be required based on organization needs

QUALIFICATIONS :

• Degree in natural resources, chemistry, environmental, physical sciences or electronics engineering. Prior customer service experience is required.

• At least 2 to 3 years of technical experience such as in a field or lab water testing role, or working with analytical instrumentation is required.

• Excellent customer service skills (communication) are required.

• Ability to deal with complex customer requests or problems.

• Ability to analyze/interpret water quality data.

• Knowledge of analytical water testing instrumentation and applications.

• Working knowledge of PCs and PC software. (Oracle, Salesforce, MS Office, Shoretel)

• Typing rate of 40-45 words per minute preferred.

• Competent with various media options, i.e. phone, fax, e-mail.

• Physical demands of lifting up to 20 pounds from floor to waist or floor to shoulder level on an occasional basis.

• Customer service oriented with ability to resolve customer conflicts/problems.

• Strong oral and written communication skills.

• Analysis and decision making skills.

• Strong awareness to -follow-up- requirements.

• Strong organizational skills with ability to multi-task.

• Technical proficiency, both mechanical and electrical.

SALARY :

The estimated salary range for this position is $55,000 to $70,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Regional Product Support Specialist!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Regional Product Support Specialist will be responsible for working closely with Process Southeast Regional Sales Managers to provide directed support in all aspects but primarily assisting them with project management, customer training, trade shows, startup and on site trouble shooting. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Support Process Regional and National Sales Managers in achieving their goals.

• Support Sales Initiatives and Campaigns as directed by National Sales Manager.

• Provide timely technical support to customers/representatives regarding YSI/MJK/OI TOC water quality instrumentation via phone calls, emails and site visits.

• Recommend Xylem product solutions based on customer's application needs.

• Provide competitive selling information to customers (why buy YSI vs. competitor).

• Maintain YSI customer database (Oracle and Sales Force.Com).

• Manage key customer relationships.

• Attend trade shows, conferences, visit customers, perform training seminars and provide technical service/start up as needed.

• Enter customer leads into Salesforce for marketing follow up.

• Product quality, marketing and market intelligence information is to be shared with appropriate internal team members.

• Using Onvia, Gov.spend and Dodge, provide proactive market intelligence to RSM

• Provide product and pricing quotes.

• Travel (including air) up to30% may be required.

• Additional duties and responsibilities may be required based on organization needs

QUALIFICATIONS :

• Degree in natural resources, chemistry, environmental, physical sciences or electronics engineering. Prior customer service experience is required.

• At least 2 to 3 years of technical experience such as in a field or lab water testing role, or working with analytical instrumentation is required.

• Excellent customer service skills (communication) are required.

• Ability to deal with complex customer requests or problems.

• Ability to analyze/interpret water quality data.

• Knowledge of analytical water testing instrumentation and applications.

• Working knowledge of PCs and PC software. (Oracle, Salesforce, MS Office, Shoretel)

• Typing rate of 40-45 words per minute preferred.

• Competent with various media options, i.e. phone, fax, e-mail.

• Physical demands of lifting up to 20 pounds from floor to waist or floor to shoulder level on an occasional basis.

• Customer service oriented with ability to resolve customer conflicts/problems.

• Strong oral and written communication skills.

• Analysis and decision making skills.

• Strong awareness to -follow-up- requirements.

• Strong organizational skills with ability to multi-task.

• Technical proficiency, both mechanical and electrical.

SALARY :

The estimated salary range for this position is $55,000 to $70,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Regional Product Support Specialist!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Regional Product Support Specialist will be responsible for working closely with Process Southeast Regional Sales Managers to provide directed support in all aspects but primarily assisting them with project management, customer training, trade shows, startup and on site trouble shooting. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Support Process Regional and National Sales Managers in achieving their goals.

• Support Sales Initiatives and Campaigns as directed by National Sales Manager.

• Provide timely technical support to customers/representatives regarding YSI/MJK/OI TOC water quality instrumentation via phone calls, emails and site visits.

• Recommend Xylem product solutions based on customer's application needs.

• Provide competitive selling information to customers (why buy YSI vs. competitor).

• Maintain YSI customer database (Oracle and Sales Force.Com).

• Manage key customer relationships.

• Attend trade shows, conferences, visit customers, perform training seminars and provide technical service/start up as needed.

• Enter customer leads into Salesforce for marketing follow up.

• Product quality, marketing and market intelligence information is to be shared with appropriate internal team members.

• Using Onvia, Gov.spend and Dodge, provide proactive market intelligence to RSM

• Provide product and pricing quotes.

• Travel (including air) up to30% may be required.

• Additional duties and responsibilities may be required based on organization needs

QUALIFICATIONS :

• Degree in natural resources, chemistry, environmental, physical sciences or electronics engineering. Prior customer service experience is required.

• At least 2 to 3 years of technical experience such as in a field or lab water testing role, or working with analytical instrumentation is required.

• Excellent customer service skills (communication) are required.

• Ability to deal with complex customer requests or problems.

• Ability to analyze/interpret water quality data.

• Knowledge of analytical water testing instrumentation and applications.

• Working knowledge of PCs and PC software. (Oracle, Salesforce, MS Office, Shoretel)

• Typing rate of 40-45 words per minute preferred.

• Competent with various media options, i.e. phone, fax, e-mail.

• Physical demands of lifting up to 20 pounds from floor to waist or floor to shoulder level on an occasional basis.

• Customer service oriented with ability to resolve customer conflicts/problems.

• Strong oral and written communication skills.

• Analysis and decision making skills.

• Strong awareness to -follow-up- requirements.

• Strong organizational skills with ability to multi-task.

• Technical proficiency, both mechanical and electrical.

SALARY :

The estimated salary range for this position is $55,000 to $70,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Regional Product Support Specialist!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Regional Product Support Specialist will be responsible for working closely with Process Southeast Regional Sales Managers to provide directed support in all aspects but primarily assisting them with project management, customer training, trade shows, startup and on site trouble shooting. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Support Process Regional and National Sales Managers in achieving their goals.

• Support Sales Initiatives and Campaigns as directed by National Sales Manager.

• Provide timely technical support to customers/representatives regarding YSI/MJK/OI TOC water quality instrumentation via phone calls, emails and site visits.

• Recommend Xylem product solutions based on customer's application needs.

• Provide competitive selling information to customers (why buy YSI vs. competitor).

• Maintain YSI customer database (Oracle and Sales Force.Com).

• Manage key customer relationships.

• Attend trade shows, conferences, visit customers, perform training seminars and provide technical service/start up as needed.

• Enter customer leads into Salesforce for marketing follow up.

• Product quality, marketing and market intelligence information is to be shared with appropriate internal team members.

• Using Onvia, Gov.spend and Dodge, provide proactive market intelligence to RSM

• Provide product and pricing quotes.

• Travel (including air) up to30% may be required.

• Additional duties and responsibilities may be required based on organization needs

QUALIFICATIONS :

• Degree in natural resources, chemistry, environmental, physical sciences or electronics engineering. Prior customer service experience is required.

• At least 2 to 3 years of technical experience such as in a field or lab water testing role, or working with analytical instrumentation is required.

• Excellent customer service skills (communication) are required.

• Ability to deal with complex customer requests or problems.

• Ability to analyze/interpret water quality data.

• Knowledge of analytical water testing instrumentation and applications.

• Working knowledge of PCs and PC software. (Oracle, Salesforce, MS Office, Shoretel)

• Typing rate of 40-45 words per minute preferred.

• Competent with various media options, i.e. phone, fax, e-mail.

• Physical demands of lifting up to 20 pounds from floor to waist or floor to shoulder level on an occasional basis.

• Customer service oriented with ability to resolve customer conflicts/problems.

• Strong oral and written communication skills.

• Analysis and decision making skills.

• Strong awareness to -follow-up- requirements.

• Strong organizational skills with ability to multi-task.

• Technical proficiency, both mechanical and electrical.

SALARY :

The estimated salary range for this position is $55,000 to $70,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Regional Product Support Specialist!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Regional Product Support Specialist will be responsible for working closely with Process Southeast Regional Sales Managers to provide directed support in all aspects but primarily assisting them with project management, customer training, trade shows, startup and on site trouble shooting. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Support Process Regional and National Sales Managers in achieving their goals.

• Support Sales Initiatives and Campaigns as directed by National Sales Manager.

• Provide timely technical support to customers/representatives regarding YSI/MJK/OI TOC water quality instrumentation via phone calls, emails and site visits.

• Recommend Xylem product solutions based on customer's application needs.

• Provide competitive selling information to customers (why buy YSI vs. competitor).

• Maintain YSI customer database (Oracle and Sales Force.Com).

• Manage key customer relationships.

• Attend trade shows, conferences, visit customers, perform training seminars and provide technical service/start up as needed.

• Enter customer leads into Salesforce for marketing follow up.

• Product quality, marketing and market intelligence information is to be shared with appropriate internal team members.

• Using Onvia, Gov.spend and Dodge, provide proactive market intelligence to RSM

• Provide product and pricing quotes.

• Travel (including air) up to30% may be required.

• Additional duties and responsibilities may be required based on organization needs

QUALIFICATIONS :

• Degree in natural resources, chemistry, environmental, physical sciences or electronics engineering. Prior customer service experience is required.

• At least 2 to 3 years of technical experience such as in a field or lab water testing role, or working with analytical instrumentation is required.

• Excellent customer service skills (communication) are required.

• Ability to deal with complex customer requests or problems.

• Ability to analyze/interpret water quality data.

• Knowledge of analytical water testing instrumentation and applications.

• Working knowledge of PCs and PC software. (Oracle, Salesforce, MS Office, Shoretel)

• Typing rate of 40-45 words per minute preferred.

• Competent with various media options, i.e. phone, fax, e-mail.

• Physical demands of lifting up to 20 pounds from floor to waist or floor to shoulder level on an occasional basis.

• Customer service oriented with ability to resolve customer conflicts/problems.

• Strong oral and written communication skills.

• Analysis and decision making skills.

• Strong awareness to -follow-up- requirements.

• Strong organizational skills with ability to multi-task.

• Technical proficiency, both mechanical and electrical.

SALARY :

The estimated salary range for this position is $55,000 to $70,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Regional Product Support Specialist!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Regional Product Support Specialist will be responsible for working closely with Process Southeast Regional Sales Managers to provide directed support in all aspects but primarily assisting them with project management, customer training, trade shows, startup and on site trouble shooting. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Support Process Regional and National Sales Managers in achieving their goals.

• Support Sales Initiatives and Campaigns as directed by National Sales Manager.

• Provide timely technical support to customers/representatives regarding YSI/MJK/OI TOC water quality instrumentation via phone calls, emails and site visits.

• Recommend Xylem product solutions based on customer's application needs.

• Provide competitive selling information to customers (why buy YSI vs. competitor).

• Maintain YSI customer database (Oracle and Sales Force.Com).

• Manage key customer relationships.

• Attend trade shows, conferences, visit customers, perform training seminars and provide technical service/start up as needed.

• Enter customer leads into Salesforce for marketing follow up.

• Product quality, marketing and market intelligence information is to be shared with appropriate internal team members.

• Using Onvia, Gov.spend and Dodge, provide proactive market intelligence to RSM

• Provide product and pricing quotes.

• Travel (including air) up to30% may be required.

• Additional duties and responsibilities may be required based on organization needs

QUALIFICATIONS :

• Degree in natural resources, chemistry, environmental, physical sciences or electronics engineering. Prior customer service experience is required.

• At least 2 to 3 years of technical experience such as in a field or lab water testing role, or working with analytical instrumentation is required.

• Excellent customer service skills (communication) are required.

• Ability to deal with complex customer requests or problems.

• Ability to analyze/interpret water quality data.

• Knowledge of analytical water testing instrumentation and applications.

• Working knowledge of PCs and PC software. (Oracle, Salesforce, MS Office, Shoretel)

• Typing rate of 40-45 words per minute preferred.

• Competent with various media options, i.e. phone, fax, e-mail.

• Physical demands of lifting up to 20 pounds from floor to waist or floor to shoulder level on an occasional basis.

• Customer service oriented with ability to resolve customer conflicts/problems.

• Strong oral and written communication skills.

• Analysis and decision making skills.

• Strong awareness to -follow-up- requirements.

• Strong organizational skills with ability to multi-task.

• Technical proficiency, both mechanical and electrical.

SALARY :

The estimated salary range for this position is $55,000 to $70,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Regional Product Support Specialist!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Regional Product Support Specialist will be responsible for working closely with Process Southeast Regional Sales Managers to provide directed support in all aspects but primarily assisting them with project management, customer training, trade shows, startup and on site trouble shooting. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Support Process Regional and National Sales Managers in achieving their goals.

• Support Sales Initiatives and Campaigns as directed by National Sales Manager.

• Provide timely technical support to customers/representatives regarding YSI/MJK/OI TOC water quality instrumentation via phone calls, emails and site visits.

• Recommend Xylem product solutions based on customer's application needs.

• Provide competitive selling information to customers (why buy YSI vs. competitor).

• Maintain YSI customer database (Oracle and Sales Force.Com).

• Manage key customer relationships.

• Attend trade shows, conferences, visit customers, perform training seminars and provide technical service/start up as needed.

• Enter customer leads into Salesforce for marketing follow up.

• Product quality, marketing and market intelligence information is to be shared with appropriate internal team members.

• Using Onvia, Gov.spend and Dodge, provide proactive market intelligence to RSM

• Provide product and pricing quotes.

• Travel (including air) up to30% may be required.

• Additional duties and responsibilities may be required based on organization needs

QUALIFICATIONS :

• Degree in natural resources, chemistry, environmental, physical sciences or electronics engineering. Prior customer service experience is required.

• At least 2 to 3 years of technical experience such as in a field or lab water testing role, or working with analytical instrumentation is required.

• Excellent customer service skills (communication) are required.

• Ability to deal with complex customer requests or problems.

• Ability to analyze/interpret water quality data.

• Knowledge of analytical water testing instrumentation and applications.

• Working knowledge of PCs and PC software. (Oracle, Salesforce, MS Office, Shoretel)

• Typing rate of 40-45 words per minute preferred.

• Competent with various media options, i.e. phone, fax, e-mail.

• Physical demands of lifting up to 20 pounds from floor to waist or floor to shoulder level on an occasional basis.

• Customer service oriented with ability to resolve customer conflicts/problems.

• Strong oral and written communication skills.

• Analysis and decision making skills.

• Strong awareness to -follow-up- requirements.

• Strong organizational skills with ability to multi-task.

• Technical proficiency, both mechanical and electrical.

SALARY :

The estimated salary range for this position is $55,000 to $70,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Regional Product Support Specialist!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Regional Product Support Specialist will be responsible for working closely with Process Southeast Regional Sales Managers to provide directed support in all aspects but primarily assisting them with project management, customer training, trade shows, startup and on site trouble shooting. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Support Process Regional and National Sales Managers in achieving their goals.

• Support Sales Initiatives and Campaigns as directed by National Sales Manager.

• Provide timely technical support to customers/representatives regarding YSI/MJK/OI TOC water quality instrumentation via phone calls, emails and site visits.

• Recommend Xylem product solutions based on customer's application needs.

• Provide competitive selling information to customers (why buy YSI vs. competitor).

• Maintain YSI customer database (Oracle and Sales Force.Com).

• Manage key customer relationships.

• Attend trade shows, conferences, visit customers, perform training seminars and provide technical service/start up as needed.

• Enter customer leads into Salesforce for marketing follow up.

• Product quality, marketing and market intelligence information is to be shared with appropriate internal team members.

• Using Onvia, Gov.spend and Dodge, provide proactive market intelligence to RSM

• Provide product and pricing quotes.

• Travel (including air) up to30% may be required.

• Additional duties and responsibilities may be required based on organization needs

QUALIFICATIONS :

• Degree in natural resources, chemistry, environmental, physical sciences or electronics engineering. Prior customer service experience is required.

• At least 2 to 3 years of technical experience such as in a field or lab water testing role, or working with analytical instrumentation is required.

• Excellent customer service skills (communication) are required.

• Ability to deal with complex customer requests or problems.

• Ability to analyze/interpret water quality data.

• Knowledge of analytical water testing instrumentation and applications.

• Working knowledge of PCs and PC software. (Oracle, Salesforce, MS Office, Shoretel)

• Typing rate of 40-45 words per minute preferred.

• Competent with various media options, i.e. phone, fax, e-mail.

• Physical demands of lifting up to 20 pounds from floor to waist or floor to shoulder level on an occasional basis.

• Customer service oriented with ability to resolve customer conflicts/problems.

• Strong oral and written communication skills.

• Analysis and decision making skills.

• Strong awareness to -follow-up- requirements.

• Strong organizational skills with ability to multi-task.

• Technical proficiency, both mechanical and electrical.

SALARY :

The estimated salary range for this position is $55,000 to $70,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Regional Product Support Specialist!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Regional Product Support Specialist will be responsible for working closely with Process Southeast Regional Sales Managers to provide directed support in all aspects but primarily assisting them with project management, customer training, trade shows, startup and on site trouble shooting. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Support Process Regional and National Sales Managers in achieving their goals.

• Support Sales Initiatives and Campaigns as directed by National Sales Manager.

• Provide timely technical support to customers/representatives regarding YSI/MJK/OI TOC water quality instrumentation via phone calls, emails and site visits.

• Recommend Xylem product solutions based on customer's application needs.

• Provide competitive selling information to customers (why buy YSI vs. competitor).

• Maintain YSI customer database (Oracle and Sales Force.Com).

• Manage key customer relationships.

• Attend trade shows, conferences, visit customers, perform training seminars and provide technical service/start up as needed.

• Enter customer leads into Salesforce for marketing follow up.

• Product quality, marketing and market intelligence information is to be shared with appropriate internal team members.

• Using Onvia, Gov.spend and Dodge, provide proactive market intelligence to RSM

• Provide product and pricing quotes.

• Travel (including air) up to30% may be required.

• Additional duties and responsibilities may be required based on organization needs

QUALIFICATIONS :

• Degree in natural resources, chemistry, environmental, physical sciences or electronics engineering. Prior customer service experience is required.

• At least 2 to 3 years of technical experience such as in a field or lab water testing role, or working with analytical instrumentation is required.

• Excellent customer service skills (communication) are required.

• Ability to deal with complex customer requests or problems.

• Ability to analyze/interpret water quality data.

• Knowledge of analytical water testing instrumentation and applications.

• Working knowledge of PCs and PC software. (Oracle, Salesforce, MS Office, Shoretel)

• Typing rate of 40-45 words per minute preferred.

• Competent with various media options, i.e. phone, fax, e-mail.

• Physical demands of lifting up to 20 pounds from floor to waist or floor to shoulder level on an occasional basis.

• Customer service oriented with ability to resolve customer conflicts/problems.

• Strong oral and written communication skills.

• Analysis and decision making skills.

• Strong awareness to -follow-up- requirements.

• Strong organizational skills with ability to multi-task.

• Technical proficiency, both mechanical and electrical.

SALARY :

The estimated salary range for this position is $55,000 to $70,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring an RF Field Engineer!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

Sensus, a Xylem brand, is a leading utility infrastructure company, providing smart grid communications, distribution automation and smart metering technologies that enable electric, gas and water utilities to better measure, manage and control critical resources. Our smart grid communications network provides the backbone that allows utilities to enable a host of demand response; home area networking and efficiency programs that help consumers practice intelligent resource consumption.

Description:

Sensus, a Xylem brand, seeks to hire a RF Field Engineer, this position will be responsible for the FSS process of RF studies pertaining to his/her service territory; furthermore the responsibilities include operations and maintenance scheduling, customer interface, sub contractors, network deployment, optimization, and customer acceptance

Responsibilities

• Responsible for overall planning and execution of all FlexNet deployments projects employing generally accepted Sensus process.

• Will interact with the Sales and Marketing group, business development, hardware and software engineering and project managers and AMI customer base to solidify Sensus as well as customer's business needs are being met.

• Will interact with all levels of the customer organization, supervise on-site Sensus personnel and coordinate the activieties of corporate, sub-contractors and customer personnel assigned to the project.

• Will schedule and conduct periodic reviews of and impose scheduled maintenance and operational test to ensure system performance

• Will develop topic for and conducts routine meeting with Sensus to help solidify project versus actual field performance

• Perform corrective maintenance and preventative maintenance inspections

• Perform RF Interference investigations

Job Requirement

• Bachelor's degree in engineering or equivalent work related experience including AMI/AMR, military, cellular / wireless industry, telecommunications (cable, phone) industry

• Strong problem solving and analytical skills are essential

• Ability to work under pressure and provide high quality solution to problems; must be able to work independently and function well as part of a team internally as well as externally.

• Must be completely literate in with all MS suite applications, general computer skills, and be able to type efficiently, Spreadsheets, Graphs and Analyses of project related information.

• This position does require travel, as much as 80%

Desired Job Qualifications skills:

• Knowledgeable in BICSI, ANSI, and TIA Standards

• RF Infrastructure installation experience

• Linux experience

• Experience with Spectrum Analyzer, Anritsu SiteMaster, Signal Generators, and Multi-meters.

• Mapping software experience such as MapInfo, Streets & Trips, Delorme

• Propagation analysis experience such as Techwizard, Vertical Mapper, Planet EV

SALARY: The estimated salary range for this position is $75,000 - $90,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring a Regional Sales Representative-Mining!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Regional Sales Representative- Mining is responsible for maximizing the financial performance of their territory by expanding the rental and sales of Xylem products and services into the mining vertical. Utilizing strong technical and product knowledge will solve customer fluid handling programs and increase company business through the development of pumping systems, products, aftermarket sales and services in the mining market.

We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Maximize financial performance of the region by expanding the rentals and sales of Xylem products and services.

• Grow and maintain an effective sales pipeline utilizing SalesForce.com.

• Establish new accounts while maintaining and increasing the sales volume of territory accounts and territories in compliance with all company policies, instructions, and directives. This includes aggressively soliciting orders through cold calling, answering incoming requests and all other means possible.

• Apply application technologies to provide useful and practical service, pumps, and solutions to customers, while seeking new uses for company products.

• Identify, develop, and implement local marketing strategies to expand penetration of Xylem's products in the mining market.

• Create synergy opportunities for cross-business selling based on Xylem solution set awareness.

• Be alert to competitive products and merchandising practices and keep management informed concerning them.

• Prepare and assist with various sales reports. This includes sales audits, bids, proposals, quotes, workload analysis, sales forecasts, territory potentials, call programs and routes, call reports and expense reports. Also submit any special reports regarding the operation of the territory, acceptance of products, or competitive conditions as may be required.

• Attend and participate in sales meetings, training programs, sales blitzes, committee activities, conventions and trade shows as directed. Participate in other worthwhile community activities as public relations asset to the company.

• Assist in the field training of any sales representative as requested.

• Work with the Business Development Manager - Mining to penetrate the National Mining Customers more deeply.

• Participation in Xylem Watermark volunteer activities

QUALIFICATIONS:

• Bachelor's degree in related field or equivalent combination of education and experience.

• 2+ years' sales or sales related experience (pump or rental industry preferred).

• Thorough knowledge of consultative/value-based selling.

• General knowledge of mechanical and pumping designs; hydraulic, pneumatics, water flow, diesel, gas and electric motors in related field of pumps, pumping systems, equipment rental or construction preferred.

• Previous experience in the use of Salesforce.com or other CRM's is required.

• Ability to present product education seminars to groups of 20-40 people is a must.

Previous experience working in the mining vertical

• Effective organizational and communication skills (written/verbal).

• Effective interpersonal skills with customers, employees, and management team.

• Ability to effectively communicate verbally and in writing.

• Strong teamwork and organizational skills with the ability to multi-task.

• Ability to demonstrate effective negotiation and influencing skills along with knowledge of selling practices and techniques.

• Ability to provide superior customer service.

• Proven presentation and communication skills including face-to face interaction.

• Proficiency in Microsoft Office products and the use of computer applications.

• Ability to meet and continuously maintain authorization to operate a company vehicle.

DAY IN THE LIFE:

• Ability to safely and effectively operate a company vehicle for extended periods of time throughout cities, job sites, major highways and interstates (including tunnels and bridges) and in all weather conditions.

• Moderate physical demand and exposure to shop and field elements.

• Must be able to lift 70+ pounds.

• Regularly required to stand, reach, bend, squat, push, pull and move about the facility.

• Walk or stand at least 6+ hours per day.

• Standard hours 40+ Job Site: Regular exposure to job site conditions and hazards, e.g. petrochemical refineries, mills, mines, construction sites, industrial/power plants, waste water treatment plants, etc.

Shop: Regular exposure to all outdoor weather conditions; intermittent exposure to shop and job site noise

Travel: 50% or as required.

SALARY :

The estimated salary range for this position is $85,000 to $110,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Regional Product Support Specialist!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Regional Product Support Specialist will be responsible for working closely with Process Southeast Regional Sales Managers to provide directed support in all aspects but primarily assisting them with project management, customer training, trade shows, startup and on site trouble shooting. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Support Process Regional and National Sales Managers in achieving their goals.

• Support Sales Initiatives and Campaigns as directed by National Sales Manager.

• Provide timely technical support to customers/representatives regarding YSI/MJK/OI TOC water quality instrumentation via phone calls, emails and site visits.

• Recommend Xylem product solutions based on customer's application needs.

• Provide competitive selling information to customers (why buy YSI vs. competitor).

• Maintain YSI customer database (Oracle and Sales Force.Com).

• Manage key customer relationships.

• Attend trade shows, conferences, visit customers, perform training seminars and provide technical service/start up as needed.

• Enter customer leads into Salesforce for marketing follow up.

• Product quality, marketing and market intelligence information is to be shared with appropriate internal team members.

• Using Onvia, Gov.spend and Dodge, provide proactive market intelligence to RSM

• Provide product and pricing quotes.

• Travel (including air) up to30% may be required.

• Additional duties and responsibilities may be required based on organization needs

QUALIFICATIONS :

• Degree in natural resources, chemistry, environmental, physical sciences or electronics engineering. Prior customer service experience is required.

• At least 2 to 3 years of technical experience such as in a field or lab water testing role, or working with analytical instrumentation is required.

• Excellent customer service skills (communication) are required.

• Ability to deal with complex customer requests or problems.

• Ability to analyze/interpret water quality data.

• Knowledge of analytical water testing instrumentation and applications.

• Working knowledge of PCs and PC software. (Oracle, Salesforce, MS Office, Shoretel)

• Typing rate of 40-45 words per minute preferred.

• Competent with various media options, i.e. phone, fax, e-mail.

• Physical demands of lifting up to 20 pounds from floor to waist or floor to shoulder level on an occasional basis.

• Customer service oriented with ability to resolve customer conflicts/problems.

• Strong oral and written communication skills.

• Analysis and decision making skills.

• Strong awareness to -follow-up- requirements.

• Strong organizational skills with ability to multi-task.

• Technical proficiency, both mechanical and electrical.

SALARY :

The estimated salary range for this position is $55,000 to $70,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Regional Product Support Specialist!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Regional Product Support Specialist will be responsible for working closely with Process Southeast Regional Sales Managers to provide directed support in all aspects but primarily assisting them with project management, customer training, trade shows, startup and on site trouble shooting. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Support Process Regional and National Sales Managers in achieving their goals.

• Support Sales Initiatives and Campaigns as directed by National Sales Manager.

• Provide timely technical support to customers/representatives regarding YSI/MJK/OI TOC water quality instrumentation via phone calls, emails and site visits.

• Recommend Xylem product solutions based on customer's application needs.

• Provide competitive selling information to customers (why buy YSI vs. competitor).

• Maintain YSI customer database (Oracle and Sales Force.Com).

• Manage key customer relationships.

• Attend trade shows, conferences, visit customers, perform training seminars and provide technical service/start up as needed.

• Enter customer leads into Salesforce for marketing follow up.

• Product quality, marketing and market intelligence information is to be shared with appropriate internal team members.

• Using Onvia, Gov.spend and Dodge, provide proactive market intelligence to RSM

• Provide product and pricing quotes.

• Travel (including air) up to30% may be required.

• Additional duties and responsibilities may be required based on organization needs

QUALIFICATIONS :

• Degree in natural resources, chemistry, environmental, physical sciences or electronics engineering. Prior customer service experience is required.

• At least 2 to 3 years of technical experience such as in a field or lab water testing role, or working with analytical instrumentation is required.

• Excellent customer service skills (communication) are required.

• Ability to deal with complex customer requests or problems.

• Ability to analyze/interpret water quality data.

• Knowledge of analytical water testing instrumentation and applications.

• Working knowledge of PCs and PC software. (Oracle, Salesforce, MS Office, Shoretel)

• Typing rate of 40-45 words per minute preferred.

• Competent with various media options, i.e. phone, fax, e-mail.

• Physical demands of lifting up to 20 pounds from floor to waist or floor to shoulder level on an occasional basis.

• Customer service oriented with ability to resolve customer conflicts/problems.

• Strong oral and written communication skills.

• Analysis and decision making skills.

• Strong awareness to -follow-up- requirements.

• Strong organizational skills with ability to multi-task.

• Technical proficiency, both mechanical and electrical.

SALARY :

The estimated salary range for this position is $55,000 to $70,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring a Regional Sales Representative-Mining!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Regional Sales Representative- Mining is responsible for maximizing the financial performance of their territory by expanding the rental and sales of Xylem products and services into the mining vertical. Utilizing strong technical and product knowledge will solve customer fluid handling programs and increase company business through the development of pumping systems, products, aftermarket sales and services in the mining market.

We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Maximize financial performance of the region by expanding the rentals and sales of Xylem products and services.

• Grow and maintain an effective sales pipeline utilizing SalesForce.com.

• Establish new accounts while maintaining and increasing the sales volume of territory accounts and territories in compliance with all company policies, instructions, and directives. This includes aggressively soliciting orders through cold calling, answering incoming requests and all other means possible.

• Apply application technologies to provide useful and practical service, pumps, and solutions to customers, while seeking new uses for company products.

• Identify, develop, and implement local marketing strategies to expand penetration of Xylem's products in the mining market.

• Create synergy opportunities for cross-business selling based on Xylem solution set awareness.

• Be alert to competitive products and merchandising practices and keep management informed concerning them.

• Prepare and assist with various sales reports. This includes sales audits, bids, proposals, quotes, workload analysis, sales forecasts, territory potentials, call programs and routes, call reports and expense reports. Also submit any special reports regarding the operation of the territory, acceptance of products, or competitive conditions as may be required.

• Attend and participate in sales meetings, training programs, sales blitzes, committee activities, conventions and trade shows as directed. Participate in other worthwhile community activities as public relations asset to the company.

• Assist in the field training of any sales representative as requested.

• Work with the Business Development Manager - Mining to penetrate the National Mining Customers more deeply.

• Participation in Xylem Watermark volunteer activities

QUALIFICATIONS:

• Bachelor's degree in related field or equivalent combination of education and experience.

• 2+ years' sales or sales related experience (pump or rental industry preferred).

• Thorough knowledge of consultative/value-based selling.

• General knowledge of mechanical and pumping designs; hydraulic, pneumatics, water flow, diesel, gas and electric motors in related field of pumps, pumping systems, equipment rental or construction preferred.

• Previous experience in the use of Salesforce.com or other CRM's is required.

• Ability to present product education seminars to groups of 20-40 people is a must.

Previous experience working in the mining vertical

• Effective organizational and communication skills (written/verbal).

• Effective interpersonal skills with customers, employees, and management team.

• Ability to effectively communicate verbally and in writing.

• Strong teamwork and organizational skills with the ability to multi-task.

• Ability to demonstrate effective negotiation and influencing skills along with knowledge of selling practices and techniques.

• Ability to provide superior customer service.

• Proven presentation and communication skills including face-to face interaction.

• Proficiency in Microsoft Office products and the use of computer applications.

• Ability to meet and continuously maintain authorization to operate a company vehicle.

DAY IN THE LIFE:

• Ability to safely and effectively operate a company vehicle for extended periods of time throughout cities, job sites, major highways and interstates (including tunnels and bridges) and in all weather conditions.

• Moderate physical demand and exposure to shop and field elements.

• Must be able to lift 70+ pounds.

• Regularly required to stand, reach, bend, squat, push, pull and move about the facility.

• Walk or stand at least 6+ hours per day.

• Standard hours 40+ Job Site: Regular exposure to job site conditions and hazards, e.g. petrochemical refineries, mills, mines, construction sites, industrial/power plants, waste water treatment plants, etc.

Shop: Regular exposure to all outdoor weather conditions; intermittent exposure to shop and job site noise

Travel: 50% or as required.

SALARY :

The estimated salary range for this position is $85,000 to $110,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring a Regional Sales Representative-Mining!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Regional Sales Representative- Mining is responsible for maximizing the financial performance of their territory by expanding the rental and sales of Xylem products and services into the mining vertical. Utilizing strong technical and product knowledge will solve customer fluid handling programs and increase company business through the development of pumping systems, products, aftermarket sales and services in the mining market.

We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Maximize financial performance of the region by expanding the rentals and sales of Xylem products and services.

• Grow and maintain an effective sales pipeline utilizing SalesForce.com.

• Establish new accounts while maintaining and increasing the sales volume of territory accounts and territories in compliance with all company policies, instructions, and directives. This includes aggressively soliciting orders through cold calling, answering incoming requests and all other means possible.

• Apply application technologies to provide useful and practical service, pumps, and solutions to customers, while seeking new uses for company products.

• Identify, develop, and implement local marketing strategies to expand penetration of Xylem's products in the mining market.

• Create synergy opportunities for cross-business selling based on Xylem solution set awareness.

• Be alert to competitive products and merchandising practices and keep management informed concerning them.

• Prepare and assist with various sales reports. This includes sales audits, bids, proposals, quotes, workload analysis, sales forecasts, territory potentials, call programs and routes, call reports and expense reports. Also submit any special reports regarding the operation of the territory, acceptance of products, or competitive conditions as may be required.

• Attend and participate in sales meetings, training programs, sales blitzes, committee activities, conventions and trade shows as directed. Participate in other worthwhile community activities as public relations asset to the company.

• Assist in the field training of any sales representative as requested.

• Work with the Business Development Manager - Mining to penetrate the National Mining Customers more deeply.

• Participation in Xylem Watermark volunteer activities

QUALIFICATIONS:

• Bachelor's degree in related field or equivalent combination of education and experience.

• 2+ years' sales or sales related experience (pump or rental industry preferred).

• Thorough knowledge of consultative/value-based selling.

• General knowledge of mechanical and pumping designs; hydraulic, pneumatics, water flow, diesel, gas and electric motors in related field of pumps, pumping systems, equipment rental or construction preferred.

• Previous experience in the use of Salesforce.com or other CRM's is required.

• Ability to present product education seminars to groups of 20-40 people is a must.

Previous experience working in the mining vertical

• Effective organizational and communication skills (written/verbal).

• Effective interpersonal skills with customers, employees, and management team.

• Ability to effectively communicate verbally and in writing.

• Strong teamwork and organizational skills with the ability to multi-task.

• Ability to demonstrate effective negotiation and influencing skills along with knowledge of selling practices and techniques.

• Ability to provide superior customer service.

• Proven presentation and communication skills including face-to face interaction.

• Proficiency in Microsoft Office products and the use of computer applications.

• Ability to meet and continuously maintain authorization to operate a company vehicle.

DAY IN THE LIFE:

• Ability to safely and effectively operate a company vehicle for extended periods of time throughout cities, job sites, major highways and interstates (including tunnels and bridges) and in all weather conditions.

• Moderate physical demand and exposure to shop and field elements.

• Must be able to lift 70+ pounds.

• Regularly required to stand, reach, bend, squat, push, pull and move about the facility.

• Walk or stand at least 6+ hours per day.

• Standard hours 40+ Job Site: Regular exposure to job site conditions and hazards, e.g. petrochemical refineries, mills, mines, construction sites, industrial/power plants, waste water treatment plants, etc.

Shop: Regular exposure to all outdoor weather conditions; intermittent exposure to shop and job site noise

Travel: 50% or as required.

SALARY :

The estimated salary range for this position is $85,000 to $110,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring a Regional Sales Representative-Mining!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Regional Sales Representative- Mining is responsible for maximizing the financial performance of their territory by expanding the rental and sales of Xylem products and services into the mining vertical. Utilizing strong technical and product knowledge will solve customer fluid handling programs and increase company business through the development of pumping systems, products, aftermarket sales and services in the mining market.

We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Maximize financial performance of the region by expanding the rentals and sales of Xylem products and services.

• Grow and maintain an effective sales pipeline utilizing SalesForce.com.

• Establish new accounts while maintaining and increasing the sales volume of territory accounts and territories in compliance with all company policies, instructions, and directives. This includes aggressively soliciting orders through cold calling, answering incoming requests and all other means possible.

• Apply application technologies to provide useful and practical service, pumps, and solutions to customers, while seeking new uses for company products.

• Identify, develop, and implement local marketing strategies to expand penetration of Xylem's products in the mining market.

• Create synergy opportunities for cross-business selling based on Xylem solution set awareness.

• Be alert to competitive products and merchandising practices and keep management informed concerning them.

• Prepare and assist with various sales reports. This includes sales audits, bids, proposals, quotes, workload analysis, sales forecasts, territory potentials, call programs and routes, call reports and expense reports. Also submit any special reports regarding the operation of the territory, acceptance of products, or competitive conditions as may be required.

• Attend and participate in sales meetings, training programs, sales blitzes, committee activities, conventions and trade shows as directed. Participate in other worthwhile community activities as public relations asset to the company.

• Assist in the field training of any sales representative as requested.

• Work with the Business Development Manager - Mining to penetrate the National Mining Customers more deeply.

• Participation in Xylem Watermark volunteer activities

QUALIFICATIONS:

• Bachelor's degree in related field or equivalent combination of education and experience.

• 2+ years' sales or sales related experience (pump or rental industry preferred).

• Thorough knowledge of consultative/value-based selling.

• General knowledge of mechanical and pumping designs; hydraulic, pneumatics, water flow, diesel, gas and electric motors in related field of pumps, pumping systems, equipment rental or construction preferred.

• Previous experience in the use of Salesforce.com or other CRM's is required.

• Ability to present product education seminars to groups of 20-40 people is a must.

Previous experience working in the mining vertical

• Effective organizational and communication skills (written/verbal).

• Effective interpersonal skills with customers, employees, and management team.

• Ability to effectively communicate verbally and in writing.

• Strong teamwork and organizational skills with the ability to multi-task.

• Ability to demonstrate effective negotiation and influencing skills along with knowledge of selling practices and techniques.

• Ability to provide superior customer service.

• Proven presentation and communication skills including face-to face interaction.

• Proficiency in Microsoft Office products and the use of computer applications.

• Ability to meet and continuously maintain authorization to operate a company vehicle.

DAY IN THE LIFE:

• Ability to safely and effectively operate a company vehicle for extended periods of time throughout cities, job sites, major highways and interstates (including tunnels and bridges) and in all weather conditions.

• Moderate physical demand and exposure to shop and field elements.

• Must be able to lift 70+ pounds.

• Regularly required to stand, reach, bend, squat, push, pull and move about the facility.

• Walk or stand at least 6+ hours per day.

• Standard hours 40+ Job Site: Regular exposure to job site conditions and hazards, e.g. petrochemical refineries, mills, mines, construction sites, industrial/power plants, waste water treatment plants, etc.

Shop: Regular exposure to all outdoor weather conditions; intermittent exposure to shop and job site noise

Travel: 50% or as required.

SALARY :

The estimated salary range for this position is $85,000 to $110,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring a Regional Sales Representative-Mining!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Regional Sales Representative- Mining is responsible for maximizing the financial performance of their territory by expanding the rental and sales of Xylem products and services into the mining vertical. Utilizing strong technical and product knowledge will solve customer fluid handling programs and increase company business through the development of pumping systems, products, aftermarket sales and services in the mining market.

We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Maximize financial performance of the region by expanding the rentals and sales of Xylem products and services.

• Grow and maintain an effective sales pipeline utilizing SalesForce.com.

• Establish new accounts while maintaining and increasing the sales volume of territory accounts and territories in compliance with all company policies, instructions, and directives. This includes aggressively soliciting orders through cold calling, answering incoming requests and all other means possible.

• Apply application technologies to provide useful and practical service, pumps, and solutions to customers, while seeking new uses for company products.

• Identify, develop, and implement local marketing strategies to expand penetration of Xylem's products in the mining market.

• Create synergy opportunities for cross-business selling based on Xylem solution set awareness.

• Be alert to competitive products and merchandising practices and keep management informed concerning them.

• Prepare and assist with various sales reports. This includes sales audits, bids, proposals, quotes, workload analysis, sales forecasts, territory potentials, call programs and routes, call reports and expense reports. Also submit any special reports regarding the operation of the territory, acceptance of products, or competitive conditions as may be required.

• Attend and participate in sales meetings, training programs, sales blitzes, committee activities, conventions and trade shows as directed. Participate in other worthwhile community activities as public relations asset to the company.

• Assist in the field training of any sales representative as requested.

• Work with the Business Development Manager - Mining to penetrate the National Mining Customers more deeply.

• Participation in Xylem Watermark volunteer activities

QUALIFICATIONS:

• Bachelor's degree in related field or equivalent combination of education and experience.

• 2+ years' sales or sales related experience (pump or rental industry preferred).

• Thorough knowledge of consultative/value-based selling.

• General knowledge of mechanical and pumping designs; hydraulic, pneumatics, water flow, diesel, gas and electric motors in related field of pumps, pumping systems, equipment rental or construction preferred.

• Previous experience in the use of Salesforce.com or other CRM's is required.

• Ability to present product education seminars to groups of 20-40 people is a must.

Previous experience working in the mining vertical

• Effective organizational and communication skills (written/verbal).

• Effective interpersonal skills with customers, employees, and management team.

• Ability to effectively communicate verbally and in writing.

• Strong teamwork and organizational skills with the ability to multi-task.

• Ability to demonstrate effective negotiation and influencing skills along with knowledge of selling practices and techniques.

• Ability to provide superior customer service.

• Proven presentation and communication skills including face-to face interaction.

• Proficiency in Microsoft Office products and the use of computer applications.

• Ability to meet and continuously maintain authorization to operate a company vehicle.

DAY IN THE LIFE:

• Ability to safely and effectively operate a company vehicle for extended periods of time throughout cities, job sites, major highways and interstates (including tunnels and bridges) and in all weather conditions.

• Moderate physical demand and exposure to shop and field elements.

• Must be able to lift 70+ pounds.

• Regularly required to stand, reach, bend, squat, push, pull and move about the facility.

• Walk or stand at least 6+ hours per day.

• Standard hours 40+ Job Site: Regular exposure to job site conditions and hazards, e.g. petrochemical refineries, mills, mines, construction sites, industrial/power plants, waste water treatment plants, etc.

Shop: Regular exposure to all outdoor weather conditions; intermittent exposure to shop and job site noise

Travel: 50% or as required.

SALARY :

The estimated salary range for this position is $85,000 to $110,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for Application Engineer!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Application Engineer will provide technical leadership in helping utilities to deploy wireless metering infrastructure, software and meters. Additional responsibility for delivering a system solution that is optimized, reliable, and flexible that provides advanced measurement, data collection, analysis and control capabilities and helps our customers improve operational efficiency. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

. Technical customer interface working with Project Management.

. Conducts in depth database monitoring and analysis for Sensus Regional Network Interface data streams.

. Responsible for system analysis for the Sensus FlexNet System.

. Troubleshoots highly complex system level issues that encompass system configuration, hardware, firmware, and software.

. Monitor system hardware and software for proper delivery of data for customer operations.

. Assist customer to optimize the system information requirements for their business processes.

. Provide feedback to design and development engineering for product improvement.

. Engage development engineering in system troubleshooting as required

. Work with Field Sales teams, value added resellers, and distributors to deliver fully functional, configured, operational system that meets all of our customers Service level agreements.

. Develops bash shell/Perl Scripting as required

QUALIFICATIONS :

• Bachelor's Degree in a technical or business field preferred,

• 5+ years of project/program management experience

• Self motivated, self starter who is a continuous learner, seeking novel and efficient mechanisms to improve all levels of the organization.

• Experience managing projects with both software and hardware components. Experience with Risk Management, Resource Management, Experience with Stage Gate/Waterfall/or Agile process methodologies

• Experience in a fast-paced matrixed technical organization.

• Strong written and oral communication skills, experience communicating with internal and external audiences, including customers

• Ability to work independently under tight deadlines while responding to changing business and technical conditions.

• Approximately 5% travel required

The estimated salary range at this professional level is $77,000 to $95,000 . Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, Wellness programs, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

DAY IN THE LIFE :

This role may require travel up to 5%.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for an Applications Engineer!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Applications Engineer will be responsible for providing cordial, timely, and accurate Vertical Turbine Pump product and order support. This role will work together with engineering, production, and sales to understand the needs and desires of the customers and provide them with service levels that meet or exceed customer expectations.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

. Provide optimal design selections based on customer duty requirements.

. Select materials based on application requirements while also being cost effective to both the factory and end user.

. Update and research recommendations for product and system improvements.

. Provide selection and quotation training to external customers.

. Estimate project costing and negotiate lead times.

. Prioritize projects according to need and ability to win.

. Work with purchasing team to obtain costing for components for nonstock items.

. Maintain CRM funnel to ensure opportunity visibility by field sales team.

. Provide prompt feedback to customer orders.

. Review pump quotations versus design specifications

. Responsible for contractual management of non-project orders.

. Gather pertinent information for submittal creation and order execution.

. Achieve annual standard margin targets.

. Help site achieve annual revenue targets.

. Aid in review of customer credit requests.

. Customer satisfaction and retention.

QUALIFICATIONS :

. Bachelor's degree in engineering required.

. Three to five years related experience including pump sales and service.

. Must have knowledge of pump hydraulics, mechanics and construction, common metallurgical uses. Strong math and engineering skills required.

. Excellent interpersonal relationship building skills with strong verbal and written communication skills.

PLUSES :

. Professional Engineering (PE) and/or Pump System Assessment Professional (PSAP) certification preferred.

. Salesforce, MathCAD, and Pump Selection Software experience is a plus.

. Ability to work with ambiguity, manage multiple projects at once, and to review technical documents.

. Ability to take a leadership role in group meetings and projects.

Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for an Associate Controls Design Engineer!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem , Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

T HE ROLE : The Associate Controls Design Engineer will expand the sale and rental of temporary and portable control systems for dewatering equipment. The candidate will accomplish this by assisting sales, application engineering, service and operations with equipment selection, pumping control system design and troubleshooting technical issues. The Associate Controls Engineer will enter a 12-18 month program of onboarding that will introduce the engineer to essential requirements of the job through training and mentorship by more senior level controls and application engineers.

CORE RESPONSIBILITIES : To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Prepare submittal documents for customers

• Develop control system layout and wiring schematic drawings in AutoCAD

• Provide assistance to field technicians during job startups

• Review product specifications to select pump and control related equipment

• Troubleshoot performance issues with rental equipment

• Perform job walks with sales personnel and answer technical questions for employees and customers

• Assist with control system performance testing

• Complete Pumps 101 training

• Participate in 8 week apprenticeship in electrical and mechanical shop activities

QUALIFICATIONS :

• Bachelor's Degree in engineering (Mechanical, Electrical, Chemical or Civil) or Computer Science

• Entry level to 3 years' experience in related field; experience within construction, industrial, municipal or mining industries preferred

• Basic understanding of fluid hydraulics

• Ability to read and comprehend electrical wiring diagrams

• General knowledge of diesel engines, pumps and control systems

• Ability to effectively communicate verbally and in writing

• Proven ability to handle multiple projects, prioritize, meet deadlines and work independently with initiative in a fast paced environment

• Ability to collaborate and build effective relationships at all levels of the organization

• Proficiency with AutoCAD, and Microsoft Office

• Ability to travel frequently with little notice and for extended periods of time

DAY IN THE LIFE :

• Shop/Job Site: Intermittent exposure to job site conditions; e.g., gas fields, petrochemical refineries, mills, mines, construction sites, industrial/power plants, waste water treatment plants, etc.; intermittent exposure to shop noise and fumes.

• Office: Standard office equipment; work performed in an office setting free from any disagreeable elements.

• Travel: As required to fulfill the duties listed above. The application engineer will need to travel to regional branches or job sites 1-2 times per quarter, or as projects require. Other travel as needed or required by the company.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for a Customer Support Specialist!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

The Customer Support Specialist position will provide basic technical and heavy commercial support to internal and external customers. Work efforts include extensive order fulfillment duties; heavy volume of customer phone and email communications; basic quotation development; technical submittal creation; basic pricing, availability and technical customer inquiries; general administrative support needs; and engagement in special projects to support continuous improvement to increase productivity and reduce cycle time for customer support while increasing legendary customer service. Standard hours are 8:00 am to 5:00 pm

Essential Duties/Principal Responsibilities:

• Experience with Salesforce.com Customer Relationship Management (CRM), Configure Price Quote (CPQ)

• Provide heavy commercial support up to and including all aspects of order execution and follow up utilizing available quotation and Enterprise Resource Planning (ERP) tools as well as communicate with related internal and external customer and vendor contacts

• Perform daily, weekly and monthly ERP review and maintenance functions to insure all ERP information is accurate; all auto-functions occur correctly; relevant parties have accurate order and sales status; potential problems are identified and mitigated; and any issues are resolved

• Create project technical manuals based on internally supplied quotations and other details

• Provide basic item availability, pricing, and technical assistance including but not limited to part number identification, product bill of materials, serialized number parts lists for internal and external customers.

• Provide basic Aftermarket replacement part selections and develop related quotations as necessary

• Daily utilization of Customer Relationship Management (CRM) tool to input new data and maintain existing data to current status for both direct customer interactions as well as those by outside sales

• Create legendary customer service experiences for internal and external customers

• Handle overflow from other sales support positions < current level

• Develop technical depth and understanding of Xylem product and application knowledge

Additional Responsibilities:

• Provide facility and local team administrative support as needed

• Coordinate local trade show, lunch & learn or other local events and/or fulfill related sales literature, brochures, demo equipment or other support needs

• Participate in special projects to create best practices, improve processes, create training tools or to support Xylem initiatives as determined and conduct related presentations or training sessions

Required Qualifications:

Minimal education & experience, essential skills & abilities and required license/certification to perform this job.

• Strong customer service skills

• Technical aptitude as it relates to the basic understanding of engineered solutions equipment and related tools

• Proficient in Microsoft Office

• Good collaborative and communication skills (written and verbal)

• Detail oriented with strong organizational and task management skills

• Ability to manage multiple projects

• Ability to work with diverse workforce and customer base

• 4-year degree preferable

Preferred Qualifications:

Additional preferences for a specific position.

• Experience with Salesforce.com Customer Relationship Management (CRM), Configure Price Quote (CPQ), and/or Enterprise Resource Planning (ERP) tools

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Light lifting (20-25 pounds), office environment

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Business Office Environment that includes laptop and standard office equipment; work performed in an open plan, cubicle work space setting

Travel requirement: <10% travel required to fulfill the duties listed above; other travel as needed or required by the company

Other local requirement: Customer Solutions team covers extended hours of 8:00 am to 7:30 pm; may require shift in start and end times to accommodate customer base outside of the standard 8:00 am to 5:00 pm

SALARY : Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

#LI-JTHOMPSON1

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for an Applications Engineer!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Applications Engineer will be responsible for providing cordial, timely, and accurate Vertical Turbine Pump product and order support. This role will work together with engineering, production, and sales to understand the needs and desires of the customers and provide them with service levels that meet or exceed customer expectations.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

. Provide optimal design selections based on customer duty requirements.

. Select materials based on application requirements while also being cost effective to both the factory and end user.

. Update and research recommendations for product and system improvements.

. Provide selection and quotation training to external customers.

. Estimate project costing and negotiate lead times.

. Prioritize projects according to need and ability to win.

. Work with purchasing team to obtain costing for components for nonstock items.

. Maintain CRM funnel to ensure opportunity visibility by field sales team.

. Provide prompt feedback to customer orders.

. Review pump quotations versus design specifications

. Responsible for contractual management of non-project orders.

. Gather pertinent information for submittal creation and order execution.

. Achieve annual standard margin targets.

. Help site achieve annual revenue targets.

. Aid in review of customer credit requests.

. Customer satisfaction and retention.

QUALIFICATIONS :

. Bachelor's degree in engineering required.

. Three to five years related experience including pump sales and service.

. Must have knowledge of pump hydraulics, mechanics and construction, common metallurgical uses. Strong math and engineering skills required.

. Excellent interpersonal relationship building skills with strong verbal and written communication skills.

PLUSES :

. Professional Engineering (PE) and/or Pump System Assessment Professional (PSAP) certification preferred.

. Salesforce, MathCAD, and Pump Selection Software experience is a plus.

. Ability to work with ambiguity, manage multiple projects at once, and to review technical documents.

. Ability to take a leadership role in group meetings and projects.

Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem

Job Description

We're Hiring for an Associate Application Engineer!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

THE ROLE : The Associate Application Engineer will be responsible for providing pre and post sales technical support for the development and implementation of complex products, applications, and or solutions. In this role, the incumbent will also work together with field sales, customer support, and project management team to support customers. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

Pre-Sales:

• Provides primarily pre-sales technical support for the development and implementation of complex products/applications/solutions. Uses in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations. Assists the sales staff in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions. May create detailed design and implementation specifications for complex products/applications/solutions. May build a mini application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client. May provide consultation to prospective users and/or product capability assessment and validation.

• Works closely with outside sales, internal colleagues, distributors, consulting engineers, or others to develop understanding of the consulting request. Partners closely with the requestor to information to better classify the need including level of technical involvement, expertise required, urgency, application, customer type, etc.

• Works closely with the party who requested consultation to gain deeper understanding of request and scope the need. Understands technical questions to ask to ensure proper information is provided to meet consulting need.

• Responsible for providing technical and product expertise, as well as researching and gathering data to understand how to meet the requestor's consulting need or solve the problem. Works closely with internal colleagues, subject matter experts, and technical and commercial resources to gather relevant data including technical/commercial implications of potential solutions, as well as history related to the customer or request.

• Responsible for meeting the requestor's consulting need or develop viable solution to requestor's problem. Typical problem solving could include turn-key or engineered-to-order system design, customer station design, custom accessory or ancillary equipment design support, training requests, engineering specification, or technical presentation and training development.

• Works closely with outside sales and internal colleagues to communicate and validate consulting need has been fulfilled or to present proposed solution. If requestor is not satisfied with outcome, the AE is responsible for further consultation. AE acts as advocate and advisor to ensure consulting need is met.

• Responsible for providing an initial, high-level review of all technical documentation for a project including specifications, plans, drawings, etc. Provides technical expertise to assist opportunity with initial tender review. May participate in on-site job walk at customer site.

• Acts as a technical consultant in efforts to prepare project bid. Provides product and application expertise, design support, technical drawing support, etc. Advises sales team on technical request and implications as it related to the project.

• Responsible for providing a detailed review of all technical documentation for a project including specifications, plans, drawings, etc. Ensures proposal is feasible, technically viable, and profitable. Calls attention to any risk associated with the technical design of product offering or supporting equipment.

• Acts as a technical consultant in efforts to procure quotes. Provides design support for accessories and ancillary equipment, including third party buy-out items. Creates CAD drawings as necessary for quoting purposes.

• Acts as a technical consultant in efforts to prepare and review bid package.

• Works closely with outside sales, operations, and others to obtain customer approval of any required testing. Provides technical expertise on testing questions or concerns. May serve as on-site consultant for customer witness testing. Understands Hydraulic Institute standards and acts as technical advisor for customer and internal colleagues to ensure appropriate testing is obtain and customer expectations are fulfilled.

Post-sales

• Predominant job responsibilities and requirements occur after the sale of the company's product to the client. Provides post-sales technical expertise during the installation, implementation, and maintenance of company products. May be involved in implementing detailed customer installation requirements. Ensures that client's needs have been met and that the product/solution is fully functioning according to specification. May provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications.

• Works closely with outside sales, internal colleagues, distributors, contractors, consulting engineers, or others to develop understanding of the post-sale customer support needed. Partners closely with the internal colleagues to obtain classifying information of the need including level of technical involvement, expertise required, urgency, application, customer type, etc.

• Works closely with the party who requested post sale support to gain deeper understanding of request and scope the need. Understands technical questions to ask to ensure proper information is provided to meet post sales need.

• Responsible for providing technical and product expertise, as well as researching and gathering data to understand how to solve the post-sale customer need. Works closely with internal colleagues, subject matter experts, and technical and commercial resources to gather relevant data including technical/commercial implications of potential solutions, as well as history related to the customer and specific job.

• Responsible for developing solution or corrective measure to complete customer need. Typical proclaiming solving could include commissioning and start-up support, troubleshooting (both on site and/or virtual), technical documentation and reports, performance evaluation, product modification, or accessory redesign.

• Works closely with outside sales and internal colleagues to present proposed solution or corrective measure. If customer is not satisfied with proposal the AE is responsible for further corrective measures.

• Works closely with sales, operations, service, and others to implement proposed solution to satisfy customer's post sale need.

• Participation in Xylem Watermark volunteer activities

QUALIFICATIONS :

• Bachelor's degree in Engineering.

• 0-2+ years of relevant experience.

• Excellent interpersonal relationship building skills with strong verbal and written communication skills.

DAY IN THE LIFE :

In this role, the physical demands may include but not limited to regularly sitting, standing, bending, reaching, etc. In addition, this role may require travel and exposure to undesirable field elements at treatment plants, contractor sites, and warehouse/shop environments where the use of PPE is required.

SALARY :

The estimated salary range for this position is $50,000 to $80,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Job Detail

• Company:
  Xylem