Posted - Nov 10, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 10, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 10, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 10, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 10, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 10, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 10, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 10, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 10, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 10, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 10, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 10, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 10, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 10, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Posted - Nov 09, 2023
Create a healthier, brighter future for pets, pet parents and people! If...
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel we...
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
The Selling Experience Leader (SEL) is the key driver for the guest experience and leading a selling culture in the store. Through the lens of Petco's vision of -Healthier Pets. Happier People. Better World.- The SEL is the champion and role model for all relationship building touch points with Petco guests. The SEL will mentor all store partners in the culture of selling and engagement to support and drive the customer experience. The SEL assists the General Manager in developing and managing a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals; as well as assists in managing all aspects of the store's business in accordance with Petco operational standards and safety procedures.Essential Job Functions:The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.- Responsible for successfully implementing a guest centric culture in the store by leading in the following areas, as well as all other projects/duties as assigned.- Provide an outstanding guest experience with each interaction.- Utilize a deep understanding of business acumen to measure, analyze and diagnose business trends and to also utilize critical thinking skills to effectively implement business improvement plans.- Lead store execution, training, communication and maintenance of company initiatives, programs, policies, procedures, safety practices, and promotions.- Responsible for driving the implementation and execution of customer-centric programs such as seasonal promotions and sales to meet and exceed sales targets.- Train, coach, and develop department level leaders and store partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.- Leads a -never out of stock- culture with store partners to ensure exceptional customer experience for all Omni-channel initiatives (examples include, but are not limited to: BOPUS, Extended Aisle, and Repeat Delivery).- Ensure the weekly schedule is written effectively to maximize operational and selling floor coverage.- Manage and coach dog training partners in delivering a consistent services customer experience aligned with our Petco Brand Standards and Customer Promise.- Promote a positive culture of teamwork by working alongside the leadership team, establishing priorities, and providing clear direction.- Demonstrate and support a continuous improvement and growth mindset.- Demonstrate a keen and genuine interest in all kinds of animals.- Perform other duties as assigned and assume responsibility as Leader on Duty to drive selling engagement. Nature of Supervision: General instruction is provided by the General Manager on some, but not all tasks to be performed.Supervisory Responsibility:- The Selling Experience Leader is directly responsible for the Guest Services and Dog Training roles in the store.- Partner with the GM to attract, hire, and retain top talent; participate in new partner and leader interviews and selection.Work Environment:The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.Contacts:This position has continuous contact with the general public at the store and at store-related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, store repairs, coordination of vaccination clinics, store events, vendor meetings, etc.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Ensure that proper aquatic care and husbandry is being provided to our aquatic life in the store.- Act as the primary resource in their assigned store regarding all aquatic life education and care.- Responsible for the achievement of the store's budgeted sales goals by driving sales in the aquatic life areas. This will be accomplished by effectively assisting customers in the proper selection of aquatic life and merchandise in accordance with their specific needs. This position will receive day to day direction and coaching from the Companion Animal Department Manager.- This job is composed of a variety of different tasks that are covered by operational guidelines. Individual judgment is occasionally required to complete assigned tasks.Essential Job Functions:The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.- Have a strong interest in animal welfare and possess a high level of knowledge of aquatic life care and husbandry.- Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests.- Be comfortable and proficient handling and caring for aquatic life of various types and species.- Independently prioritize and accomplish multiple tasks within established timeframes such as caring for aquatic life, maintaining proper water quality, setting up an maintaining displays and merchandise kits for sale and placing aquatic life orders.
Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.
Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
The Selling Experience Leader (SEL) is the key driver for the guest experience and leading a selling culture in the store. Through the lens of Petco's vision of -Healthier Pets. Happier People. Better World.- The SEL is the champion and role model for all relationship building touch points with Petco guests. The SEL will mentor all store partners in the culture of selling and engagement to support and drive the customer experience. The SEL assists the General Manager in developing and managing a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals; as well as assists in managing all aspects of the store's business in accordance with Petco operational standards and safety procedures.Essential Job Functions:The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.- Responsible for successfully implementing a guest centric culture in the store by leading in the following areas, as well as all other projects/duties as assigned.- Provide an outstanding guest experience with each interaction.- Utilize a deep understanding of business acumen to measure, analyze and diagnose business trends and to also utilize critical thinking skills to effectively implement business improvement plans.- Lead store execution, training, communication and maintenance of company initiatives, programs, policies, procedures, safety practices, and promotions.- Responsible for driving the implementation and execution of customer-centric programs such as seasonal promotions and sales to meet and exceed sales targets.- Train, coach, and develop department level leaders and store partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.- Leads a -never out of stock- culture with store partners to ensure exceptional customer experience for all Omni-channel initiatives (examples include, but are not limited to: BOPUS, Extended Aisle, and Repeat Delivery).- Ensure the weekly schedule is written effectively to maximize operational and selling floor coverage.- Manage and coach dog training partners in delivering a consistent services customer experience aligned with our Petco Brand Standards and Customer Promise.- Promote a positive culture of teamwork by working alongside the leadership team, establishing priorities, and providing clear direction.- Demonstrate and support a continuous improvement and growth mindset.- Demonstrate a keen and genuine interest in all kinds of animals.- Perform other duties as assigned and assume responsibility as Leader on Duty to drive selling engagement. Nature of Supervision: General instruction is provided by the General Manager on some, but not all tasks to be performed.Supervisory Responsibility:- The Selling Experience Leader is directly responsible for the Guest Services and Dog Training roles in the store.- Partner with the GM to attract, hire, and retain top talent; participate in new partner and leader interviews and selection.Work Environment:The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.Contacts:This position has continuous contact with the general public at the store and at store-related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, store repairs, coordination of vaccination clinics, store events, vendor meetings, etc.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Ensure that proper aquatic care and husbandry is being provided to our aquatic life in the store.- Act as the primary resource in their assigned store regarding all aquatic life education and care.- Responsible for the achievement of the store's budgeted sales goals by driving sales in the aquatic life areas. This will be accomplished by effectively assisting customers in the proper selection of aquatic life and merchandise in accordance with their specific needs. This position will receive day to day direction and coaching from the Companion Animal Department Manager.- This job is composed of a variety of different tasks that are covered by operational guidelines. Individual judgment is occasionally required to complete assigned tasks.Essential Job Functions:The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.- Have a strong interest in animal welfare and possess a high level of knowledge of aquatic life care and husbandry.- Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests.- Be comfortable and proficient handling and caring for aquatic life of various types and species.- Independently prioritize and accomplish multiple tasks within established timeframes such as caring for aquatic life, maintaining proper water quality, setting up an maintaining displays and merchandise kits for sale and placing aquatic life orders.
Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.
Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Position Overview
The General Manager is responsible for leading through Petco's vision of -Healthier Pets. Happier People. Better World.- in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.
Position Responsibilities
The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
People
Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.
Attract, hire, and retain a diverse team of top talent.
Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.
Create a professional environment that inspires and encourages the growth and engagement of partners.
Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.
Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs.
Responsible for all partner performance management in the Pet Care Center.
Demonstrate and support a continuous improvement and growth mindset.
Performance
Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.
Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload.
Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.
Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.
Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.
Process
Ensures the proper health, appearance, welfare, and proper handling of all animals.
Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.
Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.
Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.
Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.
Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security.
Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness.
Other Essential Duties
MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.
PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our #1 priority.
FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.
PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.
ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.
Education and Experience
In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.
Excellence in communication and computer skills are also required.
Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.
A working knowledge of general business practices is highly desirable, as are strong organizational skills.
A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.
Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.
Supervisory Responsibility
The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.
Work Environment
The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.
Contacts
This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Position Overview
The General Manager is responsible for leading through Petco's vision of -Healthier Pets. Happier People. Better World.- in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.
Position Responsibilities
The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
People
Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.
Attract, hire, and retain a diverse team of top talent.
Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.
Create a professional environment that inspires and encourages the growth and engagement of partners.
Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.
Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs.
Responsible for all partner performance management in the Pet Care Center.
Demonstrate and support a continuous improvement and growth mindset.
Performance
Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.
Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload.
Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.
Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.
Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.
Process
Ensures the proper health, appearance, welfare, and proper handling of all animals.
Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.
Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.
Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.
Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.
Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security.
Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness.
Other Essential Duties
MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.
PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our #1 priority.
FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.
PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.
ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.
Education and Experience
In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.
Excellence in communication and computer skills are also required.
Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.
A working knowledge of general business practices is highly desirable, as are strong organizational skills.
A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.
Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.
Supervisory Responsibility
The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.
Work Environment
The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.
Contacts
This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.
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Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
The position is designed to assess partners that want move into the Pet Stylist Apprentice Program. In this position the incumbent will provide basic salon services, customer service and administrative tasks as necessary. This job is composed of tasks that are covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks, most questions are directed to either the Grooming Salon Manager, General Manager or Pet Stylist. This position is to prepare you for Petco's Pet Stylist Apprentice position, where you will be taught a skill in the art of professional pet styling.Essential Job Functions:The incumbent must be able to perform all of the following duties and responsibilities w ith or without a reasonable accommodation.- Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests- Independently prioritize and accomplish multiple tasks within established timeframes- Interest in animal welfare- Move animals up to 30 poundsSupervisory Responsibility:NoneWork Environment:The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with our customers and their dogs and the remaining time will be with the GSM and other salon partners. The work environment can be noisy and wet.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Provide guests with exceptional customer service by being the subject matter expert on all products, nutrition, services, promotions, local community events and other areas of animal care and wellness.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Provide a great experience by engaging with guests utilizing your acquired skills and training.
Provide quick and courteous service to all PETCO customers and their pets by determining their needs and sharing product knowledge to suggest the appropriate merchandise and services to satisfy them.
Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.
Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.
Be knowledgeable about pet-related events/resources and related costs within the community including dog parks, dog or cat shows, pet-friendly hotels, etc.
Express passion about animal welfare and maintain integrity in the work area.
Be familiar with all new products and services in order to be able to engage with customers regarding new product and services features and benefits.
Politely and professionally respond to inquiries regarding products, services and pricing via the telephone.
Promote a positive culture of teamwork, inclusion, and collaboration.
Inform Guests of upcoming adoption events, explain our Think Adoption First philosophy.
Know the team and the areas of expertise for each partner so that they can connect the customer with the right partner to deliver the guest experience and desired .
Maintain familiarity with current promotions and special services.
Be up to date with seasonal training such as flea and tick, pet summer safety, holiday promotions, etc. when applicable.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and as needed refers to the Leader on Duty.
Bend, kneel, lift (up to 50 pounds, as necessary) and stand for long periods of time.
Other Duties and Responsibilities
UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
CONTRIBUTE TO A SAFE ENVIRONMENT . You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.
Knowledge, Skills, and Abilities
SERVE THE CUSTOMERS: Asks discovery questions to understand customer needs. Seeks feedback from customers. Addresses customer needs by involving the right people at the right time. Meets or exceeds customer service needs, and reports barriers.
COMMUNICATE WITH OTHERS: Listens carefully to others. Communicates clearly and concisely. Provides appropriate level of detail in communication. Write with accuracy, simplicity and completeness. Keeps others informed.
PERFORM ETHICALLY : Does not cover up problems or blame others for mistakes. Meets commitments. Is honest and direct in dealing with people. Acts consistently with stated policies and practices. Does not disclose confidential information.
CHOOSE CORRECTLY: Uses logic and common sense when making decisions or taking action. Uses existing rules and procedures to guide actions. Considers the impact or consequences of actions and decisions. Addresses issues in a timely way.
RELATE TO OTHERS: Relates to others in an accepting and respectful way, regardless of their personality or background. Builds relationships by identifying and discussing common interests and priorities. Remains positive and respectful, even in difficult situations. Involves others as appropriate when issues affect them.
PERFORM WORK: Asks questions to clarify assignments and priorities. Deals with high- priority work activities first. Makes sure work is done correctly. Handles problems and issues with speed and accuracy.
STRIVE FORE RESULTS: Takes personal responsibility to take action. Puts in extra effort and work to accomplish important results. Sets high standards for his/her own performance. Finishes assignments and tasks in a timely manner.
READILY ADAPT : Works productively in the face of ambiguity or uncertainty. Recovers quickly from problems and setbacks. Deals constructively with mistakes and problems. Seeks opportunities to acquire new knowledge and skills.
IMPROVE PERFORMANCE: Suggests process and practice improvement ideas. Accurately reports process improvement data. Carefully monitors the accuracy and quality of outputs, products, and services. Makes suggestions to address problems and process breakdowns.
Education:
High school diploma or GED is generally preferred.
Experience:
Prefer a minimum of 2 years of experience in providing the public information in the animal nutrition, care/wellness/treatment knowledge areas is required.
A minimum of one year in a retail environment is highly preferred.
Possess basic computer skills with the ability to quickly research information from the Internet.
Must be proficient in the use of the PETCO PetNet and have the ability to access product information using the POLARIS system.
Must be certified on all Companion Animal Departments.
Must be Nutrition certified.
Must be PIJAC certified (California only).
Have thorough understanding of all aspects of Pet Services to include:
Knowledge of the grooming salon program certification (PETCO Promise, Pet Stylist Mentor Program, Canine Heritage Breed Test, Pet First Aid.)
Familiarity with the dog training class offerings and the PCC's dog training schedule.
Familiarity with the PCC's photography and vaccination schedule.
Previous PETCO experience preferred.
Work Environment:
The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the location briefly. Because this position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associate's time will be spent in direct contact with our customers.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Provide guests with exceptional customer service by being the subject matter expert on all products, nutrition, services, in-store promotions, local community events and other areas of animal care and wellness.- The Guest Advisor may be a 'key holder' and Leader on Duty (LOD) on a limited basis as needed.Essential Job Functions:The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.- Act as a personal shopper/information center for customers as they enter the store and be 100% focused on customer service.- Provide quick and courteous service to all PETCO customers and their pets by determining their needs and sharing product knowledge to suggest the appropriate merchandise and services to satisfy them.- Be knowledgeable about pet-related events/resources and related costs within the community including dog parks, dog or cat shows, pet-friendly hotels, etc.- Express passion about animal welfare and maintain integrity in the work area.- Be familiar with all new products and services in order to be able to engage with customers regarding new product and services features and benefits.- Politely and professionally respond to inquiries regarding products, services and pricing via the telephone.- Bend, kneel, lift (up to 50 pounds, as necessary) and stand for long periods of time.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the store briefly. Because this position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associate's time will be spent in direct contact with our customers.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
The Dog Training Apprentice position is a combination of a store partner role while completing the Dog Training Instructor Program (DTIP) to become a Petco certified Positive Dog Trainer. As the Dog Training Apprentice, you must follow Petco's Positive Dog Training curriculums and methodologies. You must be committed to and show genuine interest in enhancing communication and teamwork between dog and pet parent by offering positive solutions and rewarding success while providing a fun and safe environment for dogs, pet parents and store partners.What you'll do:Provide pet parents with exceptional dog training instruction and customer service by acting as a subject matter expert for Petco's Positive Dog Training Program products, services and in-store promotions, to our canine pet friends and their pet parents, helping them strengthen their bond through fun and educational training. A Dog Training Apprentice will be a resource in the store regarding Petco's Positive Dog Training Program and assist in the achievement of the store's budgeted sales goals by driving sales, while educating and engaging all store partners.Key Accountabilities:The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.- Upon hiring, must successfully complete (within established timeline) Petco's Dog Training Instructor Program course and associated Petco onboarding.- Must confidently perform all tasks & duties as outlined in Petco's Dog Training Instructor Program upon completion.- Complete and maintain other MyLearningCenter courses as assigned.- Existing Petco partners must successfully complete (within established timeline) Dog Training Instructor Program course.- Must adhere to DTIP training schedule as set forth by Dog Training Mentor.- Reports to an established Petco Positive Dog Trainer Mentor for all instructional curriculum.- Learn and apply the positive training philosophies of the Petco Positive Dog Training Program.- Through observing and role playing, employ ascertained Dog Training customer engagement and enrollment skills leading to class enrollment.- Is effective in a variety of formal presentation settings and can command attention, establish clear directions and create a climate that motivates others.- Must ensure a safe dog training environment for pet parents, customers, dogs and Petco partners.- Commit to enhancing communication and teamwork between dog and pet parent by offering positive solutions and rewarding success.- Interact professionally and effectively with all pet parents and store partners regarding Dog Training or other pet services.- Be a Dog Training related resource in store to support consistent achievement of targeted goals and exhibit the ability to enlist the aid and support to accomplish common tasks.- Learn how to promote Dog Training classes with G.U.E.S.T.+ model by engaging pet parents and provide solutions to various training challenges, and suggest products needed to assist in solving those issues within established guidelines.- Become familiar with Dog Trainer tools as defined in operational guidelines (such as calendars, flyers, business cards, local store marketing, build an event) and how partners utilize as part of G.U.E.S.T.+ to drive the Dog Training business.- Begin forming relationships with store management, store partners, grooming partners, 3rd party services vendors and local adoption partners and be familiar with Petco's Think Adoption First philosophy.- Be familiar with all new products and services in order to be able to engage with customers regarding new product and services features and benefits.- Learn to set, capture, record and reward Dog Training class selling targets with all partners and General Manager.- Understand class scheduling methodology to support all Dog Training curricula offerings and progression of pet learning.- Learn how to execute both national and local policies and procedures related to the delivery of Positive Dog Training classes with Petco pet parents, including operations, safety, and loss prevention measures.- Gain full understanding of Dog Training class related materials and tools available for store order through Online Supply System and partner with the Dog and Cat Department Manager to ensure all products are in stock and available in store at all times.- Learn and begin to employ suggestive enrollment techniques and how these techniques drive dog training enrollments to meet and exceed budget.- Become familiar with current store promotions and special services.- Understand Dog Trainer responsibilities in maintaining area cleanliness and equipment per Operational guidelines and Policy and Procedures. This includes but is not limited to maintaining dog training barriers, dog training kiosk and associated signage.- Gain understanding of how the role of Dog Trainer advocates in own store and local area to consistently represent Petco's positive atmosphere and culture by positively communicating with dogs, pet parents, store partners and your community.
Work Environment:The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the store briefly. Position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associate's time will be spent in direct contact with our customers and their dogs. During Dog Training Instructor Program travel to mentor store may be required.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Be responsible for the maintenance and inventory across the entire Pet Care Center.
Ensure merchandise is properly stocked, priced, and displayed to create a great presentation for our guests.
Process register transactions in a way that creates a great experience for each guest.
Be proficient within our selling model and support guest interactions as needed.
Have a strong interest in animal welfare and support animal care procedures to maintain pet health.
Complete and apply training programs to maintain a high level of expertise of their role.
Promote a positive culture of teamwork, inclusion, and collaboration.
Adhere to established operational guidelines, policies, and procedures.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and refers to the Leader on Duty as needed.
Other Essential Duties
UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
CONTRIBUTE TO A SAFE ENVIRONMENT . You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.
Basic Qualifications
Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience.
A qualified applicant will be required to demonstrate proficiency in the areas of mathematics, and above average communication skills.
In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care.
Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.
Education/Skills
In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of mathematics and basic accounting relationships and exhibit exceptional communication skills.
Supervisory Responsibility
Work Environment
The majority of job duties are conducted indoors, although customer carryouts and veterinarian visits will require that an employee leave the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from not following procedures. Ability and willingness to a flexible schedule including evenings and weekends to meet store needs.
Equal Opportunity Employer
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
At our Vetco Total Care Full Service Veterinary Hospitals, our veterinarian position is the most immersive role in the hospital. Our hospital veterinarians live and breathe quality - in the pets they treat and the people they work with. They are supported by quality equipment (ultrasound in every hospital, heated hydraulic surgery tables, DDXR), quality supportive medical field leaders and a quality paraprofessional team who are encouraged to expand their skill sets as subject matter experts in dentistry, nutrition and more. Come join a world class organization focused on celebrating your success and unique practice of Veterinary medicine as you lead your team through the next generation of full-service Veterinary Care .
All hospital partners are responsible for performing duties in a way that creates an environment in which:
the patient's needs always come first;
every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience;
contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible;
exceptional teamwork and commitment to shared goals benefits the entire organization.
Essential Job Functions:
Listed are the essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the job. The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation:
Provide excellent patient care by performing physical examinations, diagnosing and treating diseases, and providing preventive care according to patient signalment, lifestyle, and environment.
Utilize a problem-based approach that includes developing a complete problem list for every patient examined, a complete list of differential diagnoses for each problem identified, a complete diagnostic plan, and appropriate treatments based on interpretation of diagnostic test results leading to confirmed or suspected diagnoses.
Document all patient observations, findings of exams and diagnostics, treatments and medications, client interactions, and tentative and confirmed diagnoses in the medical record in a concise and detail fashion, according to practice convention.
Perform routine and complex surgical procedures including (but not limited) spays/neuters, abdominal exploratory, and mass removals.
Perform routine and complex dental procedures including full dental examination, evaluation of dental radiographs, as well as simple and complex extractions and oral surgical procedures.
Develop treatment plans for patients undergoing day hospitalization based on complete problem-based assessment. Transition patients to overnight care as needed and communicate effectively with referral hospitals to ensure continuity of patient care.
Other Duties and Responsibilities
Participate in rounds as incoming or exiting doctor at beginning and end of shifts.
Disseminate knowledge throughout staff to improve the level of care and communication provided hospital partners, to both the patient and the client.
Performs additional duties as assigned.
Nature of Supervision:
In all activities related to the care of individual patients, the Veterinarian will take direct supervision from the Hospital Medical Leader or Area Medical Director. The Veterinarian has discretion related to decisions regarding patient care, however, it is imperative that the Veterinarian uphold the standards set forth in the Petco Veterinary SOPs. The Veterinarian should expect to receive direction and guidance based on electronic medical record review from the Hospital Medical Leader or Area Medical Director regarding patient decisions and should accept such feedback as a means to elevate patient care in the hospital.
All hospital veterinarians should work together in a collegial fashion and are expected to behave in a professional and personable manner.
Planning and Problem Solving:
Problem solving is at the heart of veterinary medicine, and it is expected that any successful candidate will possess excellent problem-solving skills that allow expeditious diagnosis of patient problems.
Impact:
This position will impact the organization by contributing to the growth of a productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated team. The desired result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction.
Supervisory Responsibility:
This position has no direct supervisory responsibilities, however, as stated above the Veterinarian is a de facto leader in the hospital.
Education/Experience
Doctor of Veterinary Medicine degree or equivalent from an AVMA-accredited veterinary school.
Active licensure as a veterinarian without contingencies in the state in which the hospital is located or ability to obtain by start date.
Current DEA license.
Current Controlled Substance License, if applicable, in state in which the hospital is located or ability to obtain by start date.
USDA Category I (minimum) Accreditation or completion within two months of hire date.
Must be comfortable performing anesthesia and routine surgeries including but not limited to: canine and feline spays, neuters, mass removals, and dentals.
Must have excellent written and verbal communication skills.
Must be compassionate and sympathetic, and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
Must have telephone and computer skills.
Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change.
Work Environment:
The majority of job duties are conducted in the Vetco Total Care veterinary full-service hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary), and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets.
Contacts:
This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Position Purpose:
Responsible to deliver pet parent service and grooming services to our pet parents and the pets in our care that align with our brand promise. This job is composed of a variety of different tasks that are covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks; most questions are directed to either the Grooming Salon Leader or the General Manager. Position is responsible for the welfare of all live animals within the department. GSL will report to the General Manager and collaborate to drive the business.
Essential Job Functions: The incumbent must be able to consistently perform all of the following duties and responsibilities with or without a reasonable accommodation.
Provide quick and courteous service to all pet parents by utilizing INTENT in the salon
Professionally perform grooming services on animals as requested by pet parents and in accordance with company policy and procedure, ensuring the safety and well-being of each animal
This is to include; completing bath services, haircut services, walk in services I.E. nail trims
Interest in animal welfare
Must be able to move/lift animals and merchandise up to 30 pounds
Utilize grooming instruments including shears, clippers and dryers.
Perform grooming services per pet parent instructions, ensuring the safety and well-being of animals
Adhere to all Policies and Procedures.
Ensure OSE standards are maintained in the department
Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests
Providing and keeping a clean and safe environment for the pets in our care in the salon
Supervisory Responsibility:
May provide guidance to other new salon partners or salon partners in training or other. May also test potential applicants for grooming procedures and evaluate skills and other job related tasks.
Work Environment:
The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with our pet parents and their dogs and the remaining time will be with the other salon partners. The work environment can be noisy and wet.
Education/Experience:
A qualified applicant to this position will demonstrate knowledge and skills in the grooming industry, and either a high school diploma or its equivalent (GED) is preferred. In addition, the applicant must have completed the Petco Pet Stylist Apprentice Program or a minimum of one year's experience grooming/styling pets under the leadership of a professional groomer and must successfully complete a personal skills evaluation by a Petco Pet Stylist or Grooming Salon Manager.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip. Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
$15.00 - $21.00
Hourly or Salary Range will be reflected above. Exact rate of pay will be based on position, location, and experience level. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Our Mission: The health and wellness company committed to improving the lives of pets, pet parents, and Petco partners.
Our Commitments:
We always put pets first- we rally around the belief that if it's good for pets, it's good for business.
We raise the bar- We catalyze the entire pet industry by combining passion and expertise, pioneering and trailblazing new standards in care.
We build communities- We bring together a community of pets and pet parents to deepen connections and celebrate the love between us.
We deliver 360 solutions- We are the constant partner to pet and pet parents, delivering connected, personalized solutions that are accessible in one place.
We fight for every pet- We strive to make health and wellness accessible for all pets, no matter their situation.
Position Purpose:
The purpose of the Hospital Medical Leader position is to lead the hospital veterinary team in providing excellent veterinary care to our Vetco Total Care full-service hospital patients while offering phenomenal customer care to their owners. The Hospital Medical Leader represents the mission and commitments to all clients, veterinarians, and hospital and store partners.
All hospital partners are responsible for performing duties in a way that creates an environment in which:
the patient's needs always come first;
every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience;
contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible;
exceptional teamwork and commitment to shared goals benefits the entire organization.
Essential Job Functions:
Listed are the essential duties and responsibilities that are required of this position. The candidate must be able to perform all the following duties and responsibilities with or without reasonable accommodation:
Leadership/Management duties:
Lead hospital veterinarian team.
Partner with Hospital Office Manager to provide cohesive and collaborative leadership to the entire hospital team.
Mentor and coach hospital veterinarians to drive continuous improvement in clinical skills, client communication, team collaboration, and standard of care.
Hold responsibility for driving hospital commitment to medical quality, including compliance with Petco Medical SOPs and all applicable laws and regulations.
Understand and assure strict compliance of state practice act requirements for full-service veterinary hospitals.
Conduct veterinarian candidate interviewing and onboarding.
Participate in hospital partner interviews.
Create veterinarian schedule, identify potential gaps and partner with Hospital Office Manager and field leadership to correct.
Closely monitor hospital performance, and in partnership with HOM and field leadership identify areas of opportunity to drive business results through exceptional quality of care and client communication.
Review P&L monthly reporting, and partner with HOM and field Leadership to increase revenue growth and exceed financial targets set by finance team through ensuring a high level of both quality and efficiency.
Conduct regular review of hospital electronic medical records regarding patient decisions and provide feedback and direction to hospital veterinarians as a means to elevate patient care.
Ensure all client concerns and reportable incidents are addressed swiftly, partner with the Hospital Office Manager and field leadership in appropriate resolution.
Maintain and be responsible for ordering, inventory, recording, and reporting of all controlled substances and keep hospital in compliance with state and federal DEA regulations.
Promote a strong culture of safety for team, clients, and patients.
Partner with Hospital Office Manager for hospital radiation safety training and compliance.
Clinical Care duties:
Provide excellent patient care by performing physical examinations, diagnosing and treating diseases, and providing preventive care according to patient signalment, lifestyle and environment.
Utilize a problem-based approach that includes developing a complete problem list for every patient examined, a complete list of differential diagnoses for each problem identified, a complete diagnostic plan, and appropriate treatments based on interpretation of diagnostic test results leading to confirmed or suspected diagnoses.
Document all patient observations, findings of exams and diagnostics, treatments and medications, client interactions, and tentative and confirmed diagnoses in the medical record in a concise and detailed fashion, according to practice convention.
Perform routine and complex surgical procedures including (but not limited to) spays/neuters, exploratory laparotomy, and mass removals.
Perform routine and complex dental procedures including full dental examination, evaluation of dental radiographs, as well as simple and complex extractions and oral surgical procedures.
Develop treatment plans for patients undergoing daytime hospitalization utilizing a complete problem-based assessment. Transition patients to overnight care as needed and communicate effectively with referral hospitals and clients to ensure continuity of patient care.
Other Duties and Responsibilities:
Participate in rounds as incoming or exiting doctor at beginning and end of shifts.
Disseminate knowledge throughout team members to improve the level of care and communication provided by hospital, to both the patient and the client.
Perform additional duties as assigned.
Hold and maintain any required state premise permits or hospital vendor accounts as needed.
Nature of Supervision:
In all activities related to the care of individual patients, the Hospital Medical Leader will take direct supervision from the Area Medical Director. The Hospital Medical Leader has discretion related to decisions regarding patient care, however, it is imperative that the Hospital Medical Leader upholds the standards set forth in the Petco Veterinary SOPs. The Hospital Medical Leader should expect to receive direction and guidance based on electronic medical record reviews from the Area Medical Director regarding patient decisions and should accept such feedback as a means to elevate patient care and client interactions in the hospital.
All hospital veterinarians should work together in a collegial fashion and are expected to behave in a professional and personable manner.
Planning and Problem Solving:
Problem solving is at the heart of veterinary medicine, and it is expected that any successful candidate will possess excellent problem-solving skills that allow expeditious diagnosis of patient problems.
Impact:
This position will impact the organization by contributing to the growth of a productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position is critical to ensuring that we have a cohesive, well-trained, and motivated team. The desired result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction.
Supervisory Responsibility:
This position has supervisory responsibility for all hospital veterinarians, including full-time, part-time, and relief veterinarians.
Education/Experience:
Doctor of Veterinary Medicine or equivalent degree from an AVMA-accredited veterinary school.
1-3 years minimum of clinical veterinary experience.
Experience mentoring and coaching veterinarians preferred.
Active licensure as a veterinarian without contingencies in the state in which the hospital is located or ability to obtain by start date.
Current DEA license.
Current Controlled Substance License, if applicable, in state in which the hospital is located or ability to obtain by start date.
USDA Category I (minimum) Accreditation or completion within two months of hire date.
Strong skills performing anesthesia and routine surgeries including but not limited to: canine and feline spays, neuters, mass removals, and dental cleanings.
Must have excellent written and verbal communication skills.
Must be compassionate and sympathetic, and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
Must have telephone and computer skills.
Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change.
Work Environment:
The majority of job duties are conducted in the Vetco Total Care veterinary full-service hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary), and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets.
Contacts:
This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
At our Vetco Total Care Full Service Veterinary Hospitals, our veterinarian position is the most immersive role in the hospital. Our hospital veterinarians live and breathe quality - in the pets they treat and the people they work with. They are supported by quality equipment (ultrasound in every hospital, heated hydraulic surgery tables, DDXR), quality supportive medical field leaders and a quality paraprofessional team who are encouraged to expand their skill sets as subject matter experts in dentistry, nutrition and more. Come join a world class organization focused on celebrating your success and unique practice of Veterinary medicine as you lead your team through the next generation of full-service Veterinary Care .
All hospital partners are responsible for performing duties in a way that creates an environment in which:
the patient's needs always come first;
every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience;
contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible;
exceptional teamwork and commitment to shared goals benefits the entire organization.
Essential Job Functions:
Listed are the essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the job. The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation:
Provide excellent patient care by performing physical examinations, diagnosing and treating diseases, and providing preventive care according to patient signalment, lifestyle, and environment.
Utilize a problem-based approach that includes developing a complete problem list for every patient examined, a complete list of differential diagnoses for each problem identified, a complete diagnostic plan, and appropriate treatments based on interpretation of diagnostic test results leading to confirmed or suspected diagnoses.
Document all patient observations, findings of exams and diagnostics, treatments and medications, client interactions, and tentative and confirmed diagnoses in the medical record in a concise and detail fashion, according to practice convention.
Perform routine and complex surgical procedures including (but not limited) spays/neuters, abdominal exploratory, and mass removals.
Perform routine and complex dental procedures including full dental examination, evaluation of dental radiographs, as well as simple and complex extractions and oral surgical procedures.
Develop treatment plans for patients undergoing day hospitalization based on complete problem-based assessment. Transition patients to overnight care as needed and communicate effectively with referral hospitals to ensure continuity of patient care.
Other Duties and Responsibilities
Participate in rounds as incoming or exiting doctor at beginning and end of shifts.
Disseminate knowledge throughout staff to improve the level of care and communication provided hospital partners, to both the patient and the client.
Performs additional duties as assigned.
Nature of Supervision:
In all activities related to the care of individual patients, the Veterinarian will take direct supervision from the Hospital Medical Leader or Area Medical Director. The Veterinarian has discretion related to decisions regarding patient care, however, it is imperative that the Veterinarian uphold the standards set forth in the Petco Veterinary SOPs. The Veterinarian should expect to receive direction and guidance based on electronic medical record review from the Hospital Medical Leader or Area Medical Director regarding patient decisions and should accept such feedback as a means to elevate patient care in the hospital.
All hospital veterinarians should work together in a collegial fashion and are expected to behave in a professional and personable manner.
Planning and Problem Solving:
Problem solving is at the heart of veterinary medicine, and it is expected that any successful candidate will possess excellent problem-solving skills that allow expeditious diagnosis of patient problems.
Impact:
This position will impact the organization by contributing to the growth of a productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated team. The desired result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction.
Supervisory Responsibility:
This position has no direct supervisory responsibilities, however, as stated above the Veterinarian is a de facto leader in the hospital.
Education/Experience
Doctor of Veterinary Medicine degree or equivalent from an AVMA-accredited veterinary school.
Active licensure as a veterinarian without contingencies in the state in which the hospital is located or ability to obtain by start date.
Current DEA license.
Current Controlled Substance License, if applicable, in state in which the hospital is located or ability to obtain by start date.
USDA Category I (minimum) Accreditation or completion within two months of hire date.
Must be comfortable performing anesthesia and routine surgeries including but not limited to: canine and feline spays, neuters, mass removals, and dentals.
Must have excellent written and verbal communication skills.
Must be compassionate and sympathetic, and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
Must have telephone and computer skills.
Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change.
Work Environment:
The majority of job duties are conducted in the Vetco Total Care veterinary full-service hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary), and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets.
Contacts:
This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Be responsible for the maintenance and inventory across the entire Pet Care Center.
Ensure merchandise is properly stocked, priced, and displayed to create a great presentation for our guests.
Process register transactions in a way that creates a great experience for each guest.
Be proficient within our selling model and support guest interactions as needed.
Have a strong interest in animal welfare and support animal care procedures to maintain pet health.
Complete and apply training programs to maintain a high level of expertise of their role.
Promote a positive culture of teamwork, inclusion, and collaboration.
Adhere to established operational guidelines, policies, and procedures.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and refers to the Leader on Duty as needed.
Other Essential Duties
UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
CONTRIBUTE TO A SAFE ENVIRONMENT . You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.
Basic Qualifications
Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience.
A qualified applicant will be required to demonstrate proficiency in the areas of mathematics, and above average communication skills.
In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care.
Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.
Education/Skills
In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of mathematics and basic accounting relationships and exhibit exceptional communication skills.
Supervisory Responsibility
Work Environment
The majority of job duties are conducted indoors, although customer carryouts and veterinarian visits will require that an employee leave the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from not following procedures. Ability and willingness to a flexible schedule including evenings and weekends to meet store needs.
Equal Opportunity Employer
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Provide a great experience by engaging with guests utilizing your acquired skills and training.
Assist guests in the proper selection of merchandise in accordance with their identified needs.
Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
Process transactions in a way that creates a great experience for each guest.
Generate future business through a deep understand of the guests and their pet/s.
Perform related duties in support of the Pet Care Center attaining its assigned sales goals.
Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
Completes and applies training programs to maintain a high level of expertise of their role.
Adhere to established operational guidelines, policies, and procedures.
Promote a positive culture of teamwork, inclusion, and collaboration.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and as needed refers to the Leader on Duty.
Other Essential Duties
UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
CONTRIBUTE TO A SAFE ENVIRONMENT . You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.
Basic Qualifications
Be able to work successfully within a team. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.
Preferred Qualifications
Prior experience within sales, retail, or related field. Possess a high level of knowledge of pet nutrition and an aptitude for sales techniques.
Supervisory Responsibility
Work Environment
The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and Pet Care Center personnel. Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends and some overnights and holidays.
Equal Opportunity Employer
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Provide a great experience by engaging with guests utilizing your acquired skills and training.
Assist guests in the proper selection of merchandise in accordance with their identified needs.
Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
Process transactions in a way that creates a great experience for each guest.
Generate future business through a deep understand of the guests and their pet/s.
Perform related duties in support of the Pet Care Center attaining its assigned sales goals.
Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
Completes and applies training programs to maintain a high level of expertise of their role.
Adhere to established operational guidelines, policies, and procedures.
Promote a positive culture of teamwork, inclusion, and collaboration.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and as needed refers to the Leader on Duty.
Other Essential Duties
UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
CONTRIBUTE TO A SAFE ENVIRONMENT . You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.
Basic Qualifications
Be able to work successfully within a team. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.
Preferred Qualifications
Prior experience within sales, retail, or related field. Possess a high level of knowledge of pet nutrition and an aptitude for sales techniques.
Supervisory Responsibility
Work Environment
The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and Pet Care Center personnel. Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends and some overnights and holidays.
Equal Opportunity Employer
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Picking/Stocking (No equipment)
1st Shift: Mon-Fri 4am/5am start $16.50/hour
2nd Shift: Mon-Fri 3pm/4pm start $17.75/hour
Reach Truck, Cherrypicker, Dockstocker, Electric Pallet Jack Operators Needed
1st Shift: Mon-Fri 4/5am start $17.50/hour+ DOE
2nd Shift: Mon-Fri 3/4pm start $18.75/hour+ DOE
No experience necessary- we train!
Work somewhere awesome that offers full time positions with benefits!
Ok, you have my attention, what you are barking about?
- Benefits at 30 days
- Paid time off starting at 4 months
- Paid parental leave
- 401K at 6 months
- Employee appreciation events
- Stock Purchase program
- and much much more!
To facilitate the timely and accurate preparation of pet supplies to be shipped to the Petco stores and to receive warehouse stock goods. This job is composed of several tasks which are generally routine in nature and are repeated several times during the course of the day and are part of the Petco Labor Management System in which productivity standards must be met. This is a safety sensitive position that requires drug testing.Essential Job Functions: Through previous background and experience, the candidate must demonstrate, with or without an accommodation, the ability to:- Operate Material Handling equipment including but not limited to: pallet jacks and standup lifts.- Maintain established productivity standards.- Continuously lift merchandise up to 50 pounds daily for entire shift duration.- Use voice activated computer headset to select merchandise.- Use hand-held RF devices as needed to scan merchandise bar codes- Conduct basic math computations, with or without a calculator.Supervisory Responsibility:Although this position generally does not entail supervising other employees, management may on occasion delegate additional responsibility to include providing functional guidance and training to others.Work Environment:In addition to extensive bending, carrying, lifting (in excess of 50 pounds routinely), and climbing, the nature of this position entails constant exposure to heat, cold, dirt, dust, fumes, and noise within the warehouse. While some job duties may occasionally be conducted outdoors, the majority of work is performed indoors at one location. Risk of injury in this type of work should not be overlooked.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Utilize business acumen to measure, analyze and diagnose business trends and to also utilize critical thinking skills to effectively implement business improvement plans.
Responsible for supporting the implementation and execution of Inventory Management through training and coaching partners to include: Shrink, Cycle Counts, Receiving, and RTV/Recall.
Responsible for supporting the implementation and execution of Merchandising Management to include Brand Standards, Pricing, Planogram Accuracy, Door to Floor, and Ad Set. through training and coaching partners.
Process register transactions in a way that creates a great experience for each guest.
Be proficient within our selling model and support guest interactions as needed.
Responsible for the implementation and execution of Omni Channel through training and coaching partners to include: BOPUS, Ship-from-store, Curbside, Extended Aisle, and overall Guest Experience.
Ensures the health, proper handling and welfare of all animals according to policies and procedures, including completion of hourly animal check list and wellness cards.
Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals and adheres to Veterinary Protocol for all sick animals.
Ensures that the backroom and equipment is organized and maintained according to Operating Standards of Excellence.
Perform routine housekeeping tasks to maintain the stores appearance and meet OSE standards.
Trains and develops partners on proper receiving, processing and stocking procedures, WMR and food rotation practices according to Petco standards.
Abides by and implements all company policies and procedures, including but not limited to those designed to minimize shrink.
Ensures Return to Vendor and Hazardous Waste processed are managed per Petco policy.
Ensures that the store is opened and / or closed in accordance with established policies and procedures.
Accountable as Leader on Duty for supporting for supporting the guest experience, Pet Care Center execution, training, communication and maintenance of company initiatives, programs, legal compliance, policies, procedures, safety practices, and promotions.
Train, coach, and develop Pet Care Center operations partners in close partnership with the sales team.
Promote a positive leadership culture of teamwork, inclusion, and collaboration.
Operations Leaders are expected to display and champion the Petco Leadership Expectations.
Other Essential Duties
MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.
PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our #1 priority.
FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.
PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities.
ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.
Education and Experience
A high school diploma or its equivalent required; some college level business/management courses preferred.
1 or more years of management experience or the equivalent is required, with 2 or more years preferred.
Must be licensed to operate a motor vehicle.
Proficiency in communication skills, organizational skills, and computer skills required to include: Outlook, Word, Excel, PowerPoint, and other applications as needed.
Demonstrates proficiency in areas of general business practices, basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.
A qualified applicant will possess an aptitude for demonstrating strong guest service and the ability to instruct others.
Supervisory Responsibility
The Operations Leader directly supervises the Operations Specialists
Provides quick and courteous service to all guests throughout the Pet Care Center
Ensures high merchandising standards are maintained throughout the Pet Care Center
Ensures that the Pet Care Center is opened and / or closed in accordance with established P&Ps as it applies to SFS operations.
In partnership with the Pet Care Center leaders, ensure proper Pet Care Center attendance processes are being maintained.
Adhere to and promote established safety procedures for partners, guests, and pets.
Work Environment
This role is expected to provide support during key operational hours, with weekend availability. Most job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that a partner leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.
Contacts
This position has continuous contact with the public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.
Equal Opportunity Employer
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.