Company Detail

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Our Mission: The health and wellness company committed to improving the lives of pets, pet parents, and Petco partners.

Our Commitments:

We always put pets first- we rally around the belief that if it's good for pets, it's good for business.

We raise the bar- We catalyze the entire pet industry by combining passion and expertise, pioneering and trailblazing new standards in care.

We build communities- We bring together a community of pets and pet parents to deepen connections and celebrate the love between us.

We deliver 360 solutions- We are the constant partner to pet and pet parents, delivering connected, personalized solutions that are accessible in one place.

We fight for every pet- We strive to make health and wellness accessible for all pets, no matter their situation.

Position Purpose:

The purpose of the Hospital Medical Leader position is to lead the hospital veterinary team in providing excellent veterinary care to our Vetco Total Care full-service hospital patients while offering phenomenal customer care to their owners. The Hospital Medical Leader represents the mission and commitments to all clients, veterinarians, and hospital and store partners.

All hospital partners are responsible for performing duties in a way that creates an environment in which:

• the patient's needs always come first;

• every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience;

• contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible;

• exceptional teamwork and commitment to shared goals benefits the entire organization.

Essential Job Functions:

Listed are the essential duties and responsibilities that are required of this position. The candidate must be able to perform all the following duties and responsibilities with or without reasonable accommodation:

• Leadership/Management duties:

• Lead hospital veterinarian team.

• Partner with Hospital Office Manager to provide cohesive and collaborative leadership to the entire hospital team.

• Mentor and coach hospital veterinarians to drive continuous improvement in clinical skills, client communication, team collaboration, and standard of care.

• Hold responsibility for driving hospital commitment to medical quality, including compliance with Petco Medical SOPs and all applicable laws and regulations.

• Understand and assure strict compliance of state practice act requirements for full-service veterinary hospitals.

• Conduct veterinarian candidate interviewing and onboarding.

• Participate in hospital partner interviews.

• Create veterinarian schedule, identify potential gaps and partner with Hospital Office Manager and field leadership to correct.

• Closely monitor hospital performance, and in partnership with HOM and field leadership identify areas of opportunity to drive business results through exceptional quality of care and client communication.

• Review P&L monthly reporting, and partner with HOM and field Leadership to increase revenue growth and exceed financial targets set by finance team through ensuring a high level of both quality and efficiency.

• Conduct regular review of hospital electronic medical records regarding patient decisions and provide feedback and direction to hospital veterinarians as a means to elevate patient care.

• Ensure all client concerns and reportable incidents are addressed swiftly, partner with the Hospital Office Manager and field leadership in appropriate resolution.

• Maintain and be responsible for ordering, inventory, recording, and reporting of all controlled substances and keep hospital in compliance with state and federal DEA regulations.

• Promote a strong culture of safety for team, clients, and patients.

• Partner with Hospital Office Manager for hospital radiation safety training and compliance.

• Clinical Care duties:

• Provide excellent patient care by performing physical examinations, diagnosing and treating diseases, and providing preventive care according to patient signalment, lifestyle and environment.

• Utilize a problem-based approach that includes developing a complete problem list for every patient examined, a complete list of differential diagnoses for each problem identified, a complete diagnostic plan, and appropriate treatments based on interpretation of diagnostic test results leading to confirmed or suspected diagnoses.

• Document all patient observations, findings of exams and diagnostics, treatments and medications, client interactions, and tentative and confirmed diagnoses in the medical record in a concise and detailed fashion, according to practice convention.

• Perform routine and complex surgical procedures including (but not limited to) spays/neuters, exploratory laparotomy, and mass removals.

• Perform routine and complex dental procedures including full dental examination, evaluation of dental radiographs, as well as simple and complex extractions and oral surgical procedures.

• Develop treatment plans for patients undergoing daytime hospitalization utilizing a complete problem-based assessment. Transition patients to overnight care as needed and communicate effectively with referral hospitals and clients to ensure continuity of patient care.

Other Duties and Responsibilities:

• Participate in rounds as incoming or exiting doctor at beginning and end of shifts.

• Disseminate knowledge throughout team members to improve the level of care and communication provided by hospital, to both the patient and the client.

• Perform additional duties as assigned.

• Hold and maintain any required state premise permits or hospital vendor accounts as needed.

Nature of Supervision:

In all activities related to the care of individual patients, the Hospital Medical Leader will take direct supervision from the Area Medical Director. The Hospital Medical Leader has discretion related to decisions regarding patient care, however, it is imperative that the Hospital Medical Leader upholds the standards set forth in the Petco Veterinary SOPs. The Hospital Medical Leader should expect to receive direction and guidance based on electronic medical record reviews from the Area Medical Director regarding patient decisions and should accept such feedback as a means to elevate patient care and client interactions in the hospital.

All hospital veterinarians should work together in a collegial fashion and are expected to behave in a professional and personable manner.

Planning and Problem Solving:

Problem solving is at the heart of veterinary medicine, and it is expected that any successful candidate will possess excellent problem-solving skills that allow expeditious diagnosis of patient problems.

Impact:

This position will impact the organization by contributing to the growth of a productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position is critical to ensuring that we have a cohesive, well-trained, and motivated team. The desired result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction.

Supervisory Responsibility:

This position has supervisory responsibility for all hospital veterinarians, including full-time, part-time, and relief veterinarians.

Education/Experience:

• Doctor of Veterinary Medicine or equivalent degree from an AVMA-accredited veterinary school.

• 1-3 years minimum of clinical veterinary experience.

• Experience mentoring and coaching veterinarians preferred.

• Active licensure as a veterinarian without contingencies in the state in which the hospital is located or ability to obtain by start date.

• Current DEA license.

• Current Controlled Substance License, if applicable, in state in which the hospital is located or ability to obtain by start date.

• USDA Category I (minimum) Accreditation or completion within two months of hire date.

• Strong skills performing anesthesia and routine surgeries including but not limited to: canine and feline spays, neuters, mass removals, and dental cleanings.

• Must have excellent written and verbal communication skills.

• Must be compassionate and sympathetic, and be able to maintain a professional attitude and demeanor during emotional and stressful situations.

• Must have telephone and computer skills.

• Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change.

Work Environment:

The majority of job duties are conducted in the Vetco Total Care veterinary full-service hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary), and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets.

Contacts:

This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Position Purpose:

The purpose of this position inherently involves providing excellent medical care to our Vetco Total Care full-service hospital patients and phenomenal customer care to their owners. The Veterinary Assistant represents the mission and values to all clients. Our Veterinary Assistants set the tone for the technical and customer support in the hospital, and are responsible, like all team members, for fostering cohesion and motivation within the practice.

All hospital staff are responsible for performing their duties in a way that creates an environment in which:

• The patient's needs always come first.

• Every team member understands that they have the power to do what it takes to create an exceptional customer experience.

• contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible.

• exceptional teamwork and commitment to shared goals benefits the entire organization.

  Essential Job Functions

  The incumbent must be able to perform all the following duties and responsibilities w ith or without reasonable accommodation:

• Greet clients and patients arriving for appointments and escort them into an exam room, obtain weight and vital signs (temperature, pulse, respirations) and record the electronic medical record. Veterinary Assistants will collect thorough patient histories and document the patient visit in the EMRs.

• Assist doctors with appointments (routine and emergency), surgery, dentistry, and euthanasia, under supervision from the veterinarian credentialed veterinary technician, , HOM and HLOD.

• Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian and help maintain the electronic medical record.

• Schedule appointments, provide client education, relay test results to doctor and clients, and maintain and update client/patient records.

• Help prepare patients for surgical and dental procedures and assist doctor and/or veterinary technician in anesthetizing patients. Under supervision of the veterinarian and/or veterinary technician, assistants will maintain patients safely under anesthesia while monitoring vital parameters, help monitor patients during recovery and prepare them for hospital discharge or transfer to an overnight care facility.

• Under supervision of the veterinarian and/or veterinary technician, perform in-hospital treatments for sick patients including giving injectable and oral medications as well as intravenous fluid therapy; keep patients clean, watered, and fed (when indicated and directed by doctor), safely walk canine patients when necessary for elimination.

• Under direction of the HOM/HLOD, assist in the training of new staff members and general dissemination of knowledge as required.

• Keep hospital environment neat and clean; perform regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule.

  Other Duties and Responsibilities

• Perform additional duties as assigned

• Provide backup phone and front desk support as needed

  Nature of Supervision

  In all activities related to the care of individual patients, the incumbent will take direct supervision from the veterinarians as well as the Veterinary Technician. For purposes of overall supervision, the incumbent takes direction from the HOM/HLOD or from the supervising technician for the shift.

  Planning and Problem Solving

  Like all team members, the Veterinary Assistant plays a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and clients.

  Impact

  This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated technical team. The desired end-result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction.

  Supervisory Responsibility

  This position has no immediate supervisory duties.

  Education/Experience

• Preferred to have at least 1-year previous experience working in veterinary practice or sufficient relatable animal care experience to ensure excellent performance at the above-listed skills

• Must have excellent written and verbal communication skills

• Must be compassionate and sympathetic, and be able to maintain a professional attitude and demeanor during emotional and stressful situations

• Must have telephone and computer skills

• Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change

  Work Environment:

  The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets.

  Contacts

  This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.

  Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The position is designed to assess partners that want move into the Pet Stylist Apprentice Program. In this position the incumbent will provide basic salon services, customer service and administrative tasks as necessary. This job is composed of tasks that are covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks, most questions are directed to either the Grooming Salon Manager, General Manager or Pet Stylist. This position is to prepare you for Petco's Pet Stylist Apprentice position, where you will be taught a skill in the art of professional pet styling.Essential Job Functions:The incumbent must be able to perform all of the following duties and responsibilities w ith or without a reasonable accommodation.- Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests- Independently prioritize and accomplish multiple tasks within established timeframes- Interest in animal welfare- Move animals up to 30 poundsSupervisory Responsibility:NoneWork Environment:The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with our customers and their dogs and the remaining time will be with the GSM and other salon partners. The work environment can be noisy and wet.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Provide guests with exceptional customer service by being the subject matter expert on all products, nutrition, services, promotions, local community events and other areas of animal care and wellness.

Position Responsibilities

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

• Provide a great experience by engaging with guests utilizing your acquired skills and training.

• Provide quick and courteous service to all PETCO customers and their pets by determining their needs and sharing product knowledge to suggest the appropriate merchandise and services to satisfy them.

• Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.

• Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.

• Be knowledgeable about pet-related events/resources and related costs within the community including dog parks, dog or cat shows, pet-friendly hotels, etc.

• Express passion about animal welfare and maintain integrity in the work area.

• Be familiar with all new products and services in order to be able to engage with customers regarding new product and services features and benefits.

• Politely and professionally respond to inquiries regarding products, services and pricing via the telephone.

• Promote a positive culture of teamwork, inclusion, and collaboration.

• Inform Guests of upcoming adoption events, explain our Think Adoption First philosophy.

• Know the team and the areas of expertise for each partner so that they can connect the customer with the right partner to deliver the guest experience and desired .

• Maintain familiarity with current promotions and special services.

• Be up to date with seasonal training such as flea and tick, pet summer safety, holiday promotions, etc. when applicable.

• Complete other duties and special projects as assigned.

• Evaluate guest inquiries and as needed refers to the Leader on Duty.

• Bend, kneel, lift (up to 50 pounds, as necessary) and stand for long periods of time.

  Other Duties and Responsibilities

• UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.

• CONTRIBUTE TO A SAFE ENVIRONMENT . You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.

• BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.

• ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.

  Knowledge, Skills, and Abilities

• SERVE THE CUSTOMERS: Asks discovery questions to understand customer needs. Seeks feedback from customers. Addresses customer needs by involving the right people at the right time. Meets or exceeds customer service needs, and reports barriers.

• COMMUNICATE WITH OTHERS: Listens carefully to others. Communicates clearly and concisely. Provides appropriate level of detail in communication. Write with accuracy, simplicity and completeness. Keeps others informed.

• PERFORM ETHICALLY : Does not cover up problems or blame others for mistakes. Meets commitments. Is honest and direct in dealing with people. Acts consistently with stated policies and practices. Does not disclose confidential information.

• CHOOSE CORRECTLY: Uses logic and common sense when making decisions or taking action. Uses existing rules and procedures to guide actions. Considers the impact or consequences of actions and decisions. Addresses issues in a timely way.

• RELATE TO OTHERS: Relates to others in an accepting and respectful way, regardless of their personality or background. Builds relationships by identifying and discussing common interests and priorities. Remains positive and respectful, even in difficult situations. Involves others as appropriate when issues affect them.

• PERFORM WORK: Asks questions to clarify assignments and priorities. Deals with high- priority work activities first. Makes sure work is done correctly. Handles problems and issues with speed and accuracy.

• STRIVE FORE RESULTS: Takes personal responsibility to take action. Puts in extra effort and work to accomplish important results. Sets high standards for his/her own performance. Finishes assignments and tasks in a timely manner.

• READILY ADAPT : Works productively in the face of ambiguity or uncertainty. Recovers quickly from problems and setbacks. Deals constructively with mistakes and problems. Seeks opportunities to acquire new knowledge and skills.

• IMPROVE PERFORMANCE: Suggests process and practice improvement ideas. Accurately reports process improvement data. Carefully monitors the accuracy and quality of outputs, products, and services. Makes suggestions to address problems and process breakdowns.

Education:

High school diploma or GED is generally preferred.

Experience:

Prefer a minimum of 2 years of experience in providing the public information in the animal nutrition, care/wellness/treatment knowledge areas is required.

A minimum of one year in a retail environment is highly preferred.

Possess basic computer skills with the ability to quickly research information from the Internet.

Must be proficient in the use of the PETCO PetNet and have the ability to access product information using the POLARIS system.

Must be certified on all Companion Animal Departments.

Must be Nutrition certified.

Must be PIJAC certified (California only).

Have thorough understanding of all aspects of Pet Services to include:

• Knowledge of the grooming salon program certification (PETCO Promise, Pet Stylist Mentor Program, Canine Heritage Breed Test, Pet First Aid.)

• Familiarity with the dog training class offerings and the PCC's dog training schedule.

• Familiarity with the PCC's photography and vaccination schedule.

Previous PETCO experience preferred.

Work Environment:

The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the location briefly. Because this position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associate's time will be spent in direct contact with our customers.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Position Purpose:

Responsible to deliver pet parent service and grooming services to our pet parents and the pets in our care that align with our brand promise. This job is composed of a variety of different tasks that are covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks; most questions are directed to either the Grooming Salon Leader or the General Manager. Position is responsible for the welfare of all live animals within the department. GSL will report to the General Manager and collaborate to drive the business.

Essential Job Functions: The incumbent must be able to consistently perform all of the following duties and responsibilities with or without a reasonable accommodation.

• Provide quick and courteous service to all pet parents by utilizing INTENT in the salon

• Professionally perform grooming services on animals as requested by pet parents and in accordance with company policy and procedure, ensuring the safety and well-being of each animal

• This is to include; completing bath services, haircut services, walk in services I.E. nail trims

• Interest in animal welfare

• Must be able to move/lift animals and merchandise up to 30 pounds

• Utilize grooming instruments including shears, clippers and dryers.

• Perform grooming services per pet parent instructions, ensuring the safety and well-being of animals

• Adhere to all Policies and Procedures.

• Ensure OSE standards are maintained in the department

• Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests

• Providing and keeping a clean and safe environment for the pets in our care in the salon

Supervisory Responsibility:

May provide guidance to other new salon partners or salon partners in training or other. May also test potential applicants for grooming procedures and evaluate skills and other job related tasks.

Work Environment:

The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with our pet parents and their dogs and the remaining time will be with the other salon partners. The work environment can be noisy and wet.

Education/Experience:

A qualified applicant to this position will demonstrate knowledge and skills in the grooming industry, and either a high school diploma or its equivalent (GED) is preferred. In addition, the applicant must have completed the Petco Pet Stylist Apprentice Program or a minimum of one year's experience grooming/styling pets under the leadership of a professional groomer and must successfully complete a personal skills evaluation by a Petco Pet Stylist or Grooming Salon Manager.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

As a Vetco Veterinary Assistant, you will meet your veterinary team at our local dispatch office, then travel to your assigned Petco clinic locations for the day. At the clinics, your team of veterinary assistants will greet the pet parents and recommend the veterinary services that will best protect their pets. The Veterinary Assistant will assist the Veterinarian so the services can be administered and thank the pet parent for protecting their pet! Essential Job Functions: The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation. - Must love dogs and cats...and people too! - Team player who thrives on supporting the team in every way. - Make educated recommendations to our clients and providing exceptional customer service. - Works hard and has fun doing it! - Eager to learn. - Ability to work in changing environments, traveling throughout our Market. - Responsible and accountable individuals. - A can-do attitude.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

As a Vetco Veterinary Assistant, you will meet your veterinary team at our local dispatch office, then travel to your assigned Petco clinic locations for the day. At the clinics, your team of veterinary assistants will greet the pet parents and recommend the veterinary services that will best protect their pets. The Veterinary Assistant will assist the Veterinarian so the services can be administered and thank the pet parent for protecting their pet! Essential Job Functions: The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation. - Must love dogs and cats...and people too! - Team player who thrives on supporting the team in every way. - Make educated recommendations to our clients and providing exceptional customer service. - Works hard and has fun doing it! - Eager to learn. - Ability to work in changing environments, traveling throughout our Market. - Responsible and accountable individuals. - A can-do attitude.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The position is designed to assess partners that want move into the Pet Stylist Apprentice Program. In this position the incumbent will provide basic salon services, customer service and administrative tasks as necessary. This job is composed of tasks that are covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks, most questions are directed to either the Grooming Salon Manager, General Manager or Pet Stylist. This position is to prepare you for Petco's Pet Stylist Apprentice position, where you will be taught a skill in the art of professional pet styling.Essential Job Functions:The incumbent must be able to perform all of the following duties and responsibilities w ith or without a reasonable accommodation.- Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests- Independently prioritize and accomplish multiple tasks within established timeframes- Interest in animal welfare- Move animals up to 30 poundsSupervisory Responsibility:NoneWork Environment:The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with our customers and their dogs and the remaining time will be with the GSM and other salon partners. The work environment can be noisy and wet.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Position Purpose:

Promotes and ensures the efficient, profitable and effective operations of the Grooming Salon. Responsible for achieving targeted goals of the grooming salon to include sales, gross margin, labor percentage, Voice of the customer/guest experience metrics, supply costs, staffing, guest satisfaction and the daily operations of the salon.

Ensures the health, welfare and proper care of all live animals. Provides grooming services that align with brand promise. Provides training, feedback and coaching for Pet Stylists, and all other salon partners. Ensures the safety of both salon partners and pets in our care. This job is composed of a variety of different tasks that may be covered by Petco operational standards, policies and procedures.

Key Accountabilities

The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.

Pet Parents and their Pets:

Ensure the safety, health and well-being of animals by following Petco standards, policies and procedures. Exhibits a high level interest in animal welfare. Follow pet parent's instructions and/or Breed Profiles/Standards when clipping or trimming an animal's coat. Provides courteous service to all guests by utilizing INTENT behaviors in the salon. Reviews guest experience surveys & results with General Manager and works with salon staff to develop action plans.

Salon & Store Partners:

Professionally manages and performs grooming services including brushing, bathing, ear and teeth cleaning, expression of anal glands, haircuts & trimming nails. Directly supervises all other Grooming Salon partners. Assists the General Manager in recruiting and hiring Grooming Salon partners, and develops a team focused on building long-term guest relationships. Identifies and communicates all situations and/or conditions that negatively affect the Grooming Salon to the General Manager and/or Leader on Duty. Applies a talent management skill set within the scope of recruiting, hiring, training, work scheduling, coaching, safety procedures and succession planning. Partner experience focusing on the health & wellness of both the pet and the partner.

Salon Operations

Supervises the daily operations of the grooming salon. Reviews all grooming partners' paperwork(s) daily to ensure the proper sales are recorded on each pet and salon partner before turning in to the General Manager. In partnership with the General Manager, orders supplies as necessary for the grooming salon and properly maintains clippers, blades, and other hand tools required to perform grooming services. Assists with building the grooming business (IE: Reminder calls, Greeting guests on the sales floor and or during vaccination clinics or dog training sessions to promote grooming services). Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals. Interacts professionally and effectively through verbal and written communication with internal and external partners and guests. Ensures that the salon is staffed and properly trained to offer grooming services during all hours of operations. Work with General Manager on proper scheduling within the salon, to include days, evenings and weekends Meets grooming sales projections, controls payroll and expenses to meet target, maintains daily and weekly records, schedules guest grooming appointments, assists in preparation of bi-weekly work schedule. Analyzes reports to assess the state of the business and develops action plans to improve where needed to achieve targets and goals. Performs activities to maintain a knowledge and understanding of Store Sales, performance and data.

Knowledge, Skills, and Abilities

Judgment: Make sound decisions regarding everyday issues and problems. Chooses alternatives based on consideration of pros and cons, timing and available resources. Makes timely decisions regarding problems/issues requiring immediate attention.

Focus on Guests: Ensures the accurate understanding of guests needs and making recommendations based on those needs.

Planning and Execution: Develop realistic plans (action steps, timeline) to accomplish objectives. Holds himself/herself accountable for outcomes of the business. Anticipates and addresses obstacles, redirecting efforts to accelerate the work or improve quality and service.

Drive for Results: Initiates decisive, timely action to address important issues. Demonstrates a strong sense of ownership and a commitment to achieving results. Sets challenging, clear goals for himself/herself as well as partners to achieve business metrics. Drives business initiatives to successful completion. Takes personal responsibility to make decisions and take action.

Communication: Listens carefully and attentively to others opinions and ideas. Communicates information clearly, concisely, and professionally. Provides appropriate level of detail in communications. Proactively shares timely updates and information with partners.

Analyses: Utilizes all available tools and resources to analyze business performance. Identifies key issues and implements a plan of action to correct as required.

Engage and Inspire: Energizes others by clarifying the broader purpose and mission of their work. Demonstrate can-do spirit, a sense of optimism, ownership and commitment. Encourages high standards of performance, acknowledges other's efforts and accomplishments.

Talent Enhancement: Identifies and recruits/refers qualified people. Makes accurate evaluations of people's capabilities and fit. Provides coaching and guidance where appropriate to enhance other's skills development.

Nature of Supervision

General instruction and/or functional guidance is provided on some, but not all tasks to be performed. For the most part, daily responsibilities will be carried out with little or no direct interaction with the supervisor.

Supervisory Responsibility

Directly supervise all Grooming Salon partners. Provide guidance and training to salon staff. Test potential applicants for grooming procedures and evaluate skills on other job related tasks. Complete performance evaluations for all salon partners.

Education and Experience

Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. Some college level business/management courses is preferred. 5 years' experience in guest service roles as a store partner is preferred. Experience supervising partners, or demonstrating an aptitude for training, motivation and sales techniques, and analytical abilities is preferred. Minimum two years' experience in all breeds grooming is required. Experience monitoring and providing direction to Grooming partners is preferred. Previous supervisory experience and prior retail experience are preferred.

Work Environment

The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with our guests and their dogs and the remaining time will be with the other salon and store partners. The work environment can be noisy and wet. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.

Contacts

This position has continuous contact with the general public at the store and at store-related events, and regular contact and exchange of information with other departments both in the field and at the Support Center(s). Contact outside of Petco may be required in order to coordinate merchandise returns, ordering parts, store repairs, coordination of vaccination clinics, store events, vendor meetings, etc.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Position Purpose:

Responsible to deliver pet parent service and grooming services to our pet parents and the pets in our care that align with our brand promise. This job is composed of a variety of different tasks that are covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks; most questions are directed to either the Grooming Salon Leader or the General Manager. Position is responsible for the welfare of all live animals within the department. GSL will report to the General Manager and collaborate to drive the business.

Essential Job Functions: The incumbent must be able to consistently perform all of the following duties and responsibilities with or without a reasonable accommodation.

• Provide quick and courteous service to all pet parents by utilizing INTENT in the salon

• Professionally perform grooming services on animals as requested by pet parents and in accordance with company policy and procedure, ensuring the safety and well-being of each animal

• This is to include; completing bath services, haircut services, walk in services I.E. nail trims

• Interest in animal welfare

• Must be able to move/lift animals and merchandise up to 30 pounds

• Utilize grooming instruments including shears, clippers and dryers.

• Perform grooming services per pet parent instructions, ensuring the safety and well-being of animals

• Adhere to all Policies and Procedures.

• Ensure OSE standards are maintained in the department

• Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests

• Providing and keeping a clean and safe environment for the pets in our care in the salon

Supervisory Responsibility:

May provide guidance to other new salon partners or salon partners in training or other. May also test potential applicants for grooming procedures and evaluate skills and other job related tasks.

Work Environment:

The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with our pet parents and their dogs and the remaining time will be with the other salon partners. The work environment can be noisy and wet.

Education/Experience:

A qualified applicant to this position will demonstrate knowledge and skills in the grooming industry, and either a high school diploma or its equivalent (GED) is preferred. In addition, the applicant must have completed the Petco Pet Stylist Apprentice Program or a minimum of one year's experience grooming/styling pets under the leadership of a professional groomer and must successfully complete a personal skills evaluation by a Petco Pet Stylist or Grooming Salon Manager.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The Dog Training Apprentice position is a combination of a store partner role while completing the Dog Training Instructor Program (DTIP) to become a Petco certified Positive Dog Trainer. As the Dog Training Apprentice, you must follow Petco's Positive Dog Training curriculums and methodologies. You must be committed to and show genuine interest in enhancing communication and teamwork between dog and pet parent by offering positive solutions and rewarding success while providing a fun and safe environment for dogs, pet parents and store partners.What you'll do:Provide pet parents with exceptional dog training instruction and customer service by acting as a subject matter expert for Petco's Positive Dog Training Program products, services and in-store promotions, to our canine pet friends and their pet parents, helping them strengthen their bond through fun and educational training. A Dog Training Apprentice will be a resource in the store regarding Petco's Positive Dog Training Program and assist in the achievement of the store's budgeted sales goals by driving sales, while educating and engaging all store partners.Key Accountabilities:The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.- Upon hiring, must successfully complete (within established timeline) Petco's Dog Training Instructor Program course and associated Petco onboarding.- Must confidently perform all tasks & duties as outlined in Petco's Dog Training Instructor Program upon completion.- Complete and maintain other MyLearningCenter courses as assigned.- Existing Petco partners must successfully complete (within established timeline) Dog Training Instructor Program course.- Must adhere to DTIP training schedule as set forth by Dog Training Mentor.- Reports to an established Petco Positive Dog Trainer Mentor for all instructional curriculum.- Learn and apply the positive training philosophies of the Petco Positive Dog Training Program.- Through observing and role playing, employ ascertained Dog Training customer engagement and enrollment skills leading to class enrollment.- Is effective in a variety of formal presentation settings and can command attention, establish clear directions and create a climate that motivates others.- Must ensure a safe dog training environment for pet parents, customers, dogs and Petco partners.- Commit to enhancing communication and teamwork between dog and pet parent by offering positive solutions and rewarding success.- Interact professionally and effectively with all pet parents and store partners regarding Dog Training or other pet services.- Be a Dog Training related resource in store to support consistent achievement of targeted goals and exhibit the ability to enlist the aid and support to accomplish common tasks.- Learn how to promote Dog Training classes with G.U.E.S.T.+ model by engaging pet parents and provide solutions to various training challenges, and suggest products needed to assist in solving those issues within established guidelines.- Become familiar with Dog Trainer tools as defined in operational guidelines (such as calendars, flyers, business cards, local store marketing, build an event) and how partners utilize as part of G.U.E.S.T.+ to drive the Dog Training business.- Begin forming relationships with store management, store partners, grooming partners, 3rd party services vendors and local adoption partners and be familiar with Petco's Think Adoption First philosophy.- Be familiar with all new products and services in order to be able to engage with customers regarding new product and services features and benefits.- Learn to set, capture, record and reward Dog Training class selling targets with all partners and General Manager.- Understand class scheduling methodology to support all Dog Training curricula offerings and progression of pet learning.- Learn how to execute both national and local policies and procedures related to the delivery of Positive Dog Training classes with Petco pet parents, including operations, safety, and loss prevention measures.- Gain full understanding of Dog Training class related materials and tools available for store order through Online Supply System and partner with the Dog and Cat Department Manager to ensure all products are in stock and available in store at all times.- Learn and begin to employ suggestive enrollment techniques and how these techniques drive dog training enrollments to meet and exceed budget.- Become familiar with current store promotions and special services.- Understand Dog Trainer responsibilities in maintaining area cleanliness and equipment per Operational guidelines and Policy and Procedures. This includes but is not limited to maintaining dog training barriers, dog training kiosk and associated signage.- Gain understanding of how the role of Dog Trainer advocates in own store and local area to consistently represent Petco's positive atmosphere and culture by positively communicating with dogs, pet parents, store partners and your community.

• Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.

Work Environment:The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the store briefly. Position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associate's time will be spent in direct contact with our customers and their dogs. During Dog Training Instructor Program travel to mentor store may be required.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The position is designed to assess partners that want move into the Pet Stylist Apprentice Program. In this position the incumbent will provide basic salon services, customer service and administrative tasks as necessary. This job is composed of tasks that are covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks, most questions are directed to either the Grooming Salon Manager, General Manager or Pet Stylist. This position is to prepare you for Petco's Pet Stylist Apprentice position, where you will be taught a skill in the art of professional pet styling.Essential Job Functions:The incumbent must be able to perform all of the following duties and responsibilities w ith or without a reasonable accommodation.- Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests- Independently prioritize and accomplish multiple tasks within established timeframes- Interest in animal welfare- Move animals up to 30 poundsSupervisory Responsibility:NoneWork Environment:The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with our customers and their dogs and the remaining time will be with the GSM and other salon partners. The work environment can be noisy and wet.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Position Responsibilities

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

• Responsible for coaching guest-centric programs such as nutrition standards, companion animal sales, seasonal promotions, and services to meet and exceed sales targets.

• Leads with an Omni Channel sales mindset to solve for the guest needs. (Examples include, but are not limited to: Services, Vet Services, Loyalty Programs, BOPUS, Extended Aisle, and Repeat Delivery).

• Responsible as Leader on Duty for supporting Pet Care Center execution, training, communication and implementation of company initiatives, programs, policies, procedures, safety practices, guest escalations and promotions.

• Process register transactions in a way that creates a great experience for each guest.

• Be a role model within our selling model and support guest interactions as needed.

• Supports training, coaching, recognition, and development of all directly reporting partners required to run the Pet Care Center efficiently and to Petco standards.

• Promote a positive leadership culture of teamwork, inclusion, and collaboration by supporting priorities and providing clear direction aligned across all departments that demonstrates an extreme passion for people and pets.

• Supports the ongoing replenishment and brand standards in partnership with the operations team within the Pet Care Center.

• Sales Solution Leaders are expected to display and champion the Petco Leadership Expectations.

Other Essential Duties

• MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.

• PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our #1 priority.

• FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.

• PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities.

• ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.

Education and Experience

• A high school diploma or its equivalent required; some college level business/management courses preferred.

• 1 or more years of management experience or the equivalent is required, with 2 or more years preferred.

• Must be licensed to operate a motor vehicle.

• Proficiency in communication skills, organizational skills, and computer skills required to include: Outlook, Word, Excel, PowerPoint, and other applications as needed.

• Demonstrates proficiency in areas of general business practices, basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.

• A qualified applicant will possess an aptitude for demonstrating strong guest service and the ability to instruct others.

Supervisory Responsibility

• The Sales Solutions Leader directly supervises the Sales Solutions Specialists, and Dog Trainers.

• The Sales Solutions Leader will work in close partnership and be responsible for influencing the Vetco and Vet Hospital guest strategies.

• Provides quick and courteous service to all guests throughout the Pet Care Center

• Ensures high merchandising standards are maintained throughout the Pet Care Center

• Ensures that the Pet Care Center is opened and / or closed in accordance with established P&Ps as it applies to SFS operations.

• In partnership with the Pet Care Center leaders, ensure proper Pet Care Center attendance processes are being maintained.

• Adhere to and promote established safety procedures for partners, guests, and pets.

Work Environment

This role is expected to provide support during key sales hours, with weekend availability. Most job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that a partner leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.

Contacts

This position has continuous contact with the public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.

Equal Opportunity Employer

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Position Responsibilities

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

• Provide a great experience by engaging with guests utilizing your acquired skills and training.

• Assist guests in the proper selection of merchandise in accordance with their identified needs.

• Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.

• Process transactions in a way that creates a great experience for each guest.

• Generate future business through a deep understand of the guests and their pet/s.

• Perform related duties in support of the Pet Care Center attaining its assigned sales goals.

• Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.

• Completes and applies training programs to maintain a high level of expertise of their role.

• Adhere to established operational guidelines, policies, and procedures.

• Promote a positive culture of teamwork, inclusion, and collaboration.

• Complete other duties and special projects as assigned.

• Evaluate guest inquiries and as needed refers to the Leader on Duty.

Other Essential Duties

• UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.

• CONTRIBUTE TO A SAFE ENVIRONMENT . You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.

• BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.

• ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.

Basic Qualifications

Be able to work successfully within a team. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.

Preferred Qualifications

Prior experience within sales, retail, or related field. Possess a high level of knowledge of pet nutrition and an aptitude for sales techniques.

Supervisory Responsibility

• None

Work Environment

The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and Pet Care Center personnel. Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends and some overnights and holidays.

Equal Opportunity Employer

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Position Overview

The General Manager is responsible for leading through Petco's vision of -Healthier Pets. Happier People. Better World.- in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.

Position Responsibilities

The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

People

• Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.

• Attract, hire, and retain a diverse team of top talent.

• Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.

• Create a professional environment that inspires and encourages the growth and engagement of partners.

• Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.

• Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs.

• Responsible for all partner performance management in the Pet Care Center.

• Demonstrate and support a continuous improvement and growth mindset.

Performance

• Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.

• Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload.

• Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.

• Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.

• Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.

Process

• Ensures the proper health, appearance, welfare, and proper handling of all animals.

• Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.

• Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.

• Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.

• Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.

• Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security.

• Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness.

Other Essential Duties

• MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.

• PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our #1 priority.

• FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.

• PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.

• ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.

Education and Experience

• In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.

• Excellence in communication and computer skills are also required.

• Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.

• A working knowledge of general business practices is highly desirable, as are strong organizational skills.

• A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.

• Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.

Supervisory Responsibility

The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.

Work Environment

The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.

Contacts

This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Position Purpose:

Responsible to deliver pet parent service and grooming services to our pet parents and the pets in our care that align with our brand promise. This job is composed of a variety of different tasks that are covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks; most questions are directed to either the Grooming Salon Leader or the General Manager. Position is responsible for the welfare of all live animals within the department. GSL will report to the General Manager and collaborate to drive the business.

Essential Job Functions: The incumbent must be able to consistently perform all of the following duties and responsibilities with or without a reasonable accommodation.

• Provide quick and courteous service to all pet parents by utilizing INTENT in the salon

• Professionally perform grooming services on animals as requested by pet parents and in accordance with company policy and procedure, ensuring the safety and well-being of each animal

• This is to include; completing bath services, haircut services, walk in services I.E. nail trims

• Interest in animal welfare

• Must be able to move/lift animals and merchandise up to 30 pounds

• Utilize grooming instruments including shears, clippers and dryers.

• Perform grooming services per pet parent instructions, ensuring the safety and well-being of animals

• Adhere to all Policies and Procedures.

• Ensure OSE standards are maintained in the department

• Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests

• Providing and keeping a clean and safe environment for the pets in our care in the salon

Supervisory Responsibility:

May provide guidance to other new salon partners or salon partners in training or other. May also test potential applicants for grooming procedures and evaluate skills and other job related tasks.

Work Environment:

The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with our pet parents and their dogs and the remaining time will be with the other salon partners. The work environment can be noisy and wet.

Education/Experience:

A qualified applicant to this position will demonstrate knowledge and skills in the grooming industry, and either a high school diploma or its equivalent (GED) is preferred. In addition, the applicant must have completed the Petco Pet Stylist Apprentice Program or a minimum of one year's experience grooming/styling pets under the leadership of a professional groomer and must successfully complete a personal skills evaluation by a Petco Pet Stylist or Grooming Salon Manager.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Purpose Statement

Responsible for the efficient execution of merchandising to ensure consistency with product sets and signage displays in the store and when necessary across a group of stores in a Market or District. Reduce time spent on merchandising processes due to an increased familiarity of sets. A ssist in the receiving of merchandise to and from the store and to ensure that all merchandise is accurately stocked and priced, and provide guest service, as necessary. This job is composed of a variety of different tasks which may be covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks, most questions are directed to the Merchandise Operations Leader, Store Leader and/or the Leader on Duty.

Key Accountabilities

• Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests.

• Knowledge of the store product and strong merchandising and organization skills.

• Ability to be diligent in completion of time keeping, mileage calculations and expenses.

• Access to reliable transportation, proper liability insurance.

• Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.

• Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.

• Move merchandise up to 50 pounds.

• Assist with the unloading, pricing and stocking of merchandise according to operational guidelines in order to ensure that the store is well stocked and that supply counts are accurate.

• Verify that all pricing and inventory information is accurate, ensure that all merchandise is properly priced, that all SKU information is correct and that all required inventory control paperwork is competed accurately and in a timely manner.

• Adhere to and promote established safety procedures.

• Perform routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, bathroom maintenance, etc.

• Participate in the completion of quarterly and annual physical inventory counts.

• May travel to a designated store group following a scheduled timeline to complete projects (such as; Category Reviews, Action Memos, Recalls, Resets, etc.).

• Complete projects following policies & procedure; cleaning, planogram sets, proper labeling, signage & fixture needs of project, disposal of RTV items as a result of set, appropriate hazardous waste storage and clean up.

• Analyze on-site/actual conditions in comparison to written plan, identify necessary corrections and recommend alterations as necessary and troubleshoot resolution. Coordination with Store/Field partners and/or Support Center departments/partners to ensure actual fixturing, floor plan set-up, stocking and merchandising is completed according to scheduled plan and if changes are made that they are properly communicated for all assigned locations.

• Communicate with the Merchandise Operations Leader and the Store Leader upon completion of day on any remaining unfinished projects, blue dot program needs, screen correction information for the Store to complete at end of day, overall set changes (adds/deletes/moves), DMB, POGS and sign off of completion form.

Special Projects as needed; Space Optimization, POG integrity, Ad promotions, etc.

Nature of Supervision:

General instruction provided on some, but not all tasks and work is generally checked upon completion.

Supervisory Responsibility:

None

Education and Experience

While a high school diploma or its equivalent (GED) is generally preferred, an applicant must be able to demonstrate basic math proficiency and above average communication skills.

Work Environment

The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store partners.

Contacts:

The partner will work primarily with District and Store Leaders and some Support Center(s) contacts to set timelines for project completion.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The Dog Training Apprentice position is a combination of a store partner role while completing the Dog Training Instructor Program (DTIP) to become a Petco certified Positive Dog Trainer. As the Dog Training Apprentice, you must follow Petco's Positive Dog Training curriculums and methodologies. You must be committed to and show genuine interest in enhancing communication and teamwork between dog and pet parent by offering positive solutions and rewarding success while providing a fun and safe environment for dogs, pet parents and store partners.What you'll do:Provide pet parents with exceptional dog training instruction and customer service by acting as a subject matter expert for Petco's Positive Dog Training Program products, services and in-store promotions, to our canine pet friends and their pet parents, helping them strengthen their bond through fun and educational training. A Dog Training Apprentice will be a resource in the store regarding Petco's Positive Dog Training Program and assist in the achievement of the store's budgeted sales goals by driving sales, while educating and engaging all store partners.Key Accountabilities:The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.- Upon hiring, must successfully complete (within established timeline) Petco's Dog Training Instructor Program course and associated Petco onboarding.- Must confidently perform all tasks & duties as outlined in Petco's Dog Training Instructor Program upon completion.- Complete and maintain other MyLearningCenter courses as assigned.- Existing Petco partners must successfully complete (within established timeline) Dog Training Instructor Program course.- Must adhere to DTIP training schedule as set forth by Dog Training Mentor.- Reports to an established Petco Positive Dog Trainer Mentor for all instructional curriculum.- Learn and apply the positive training philosophies of the Petco Positive Dog Training Program.- Through observing and role playing, employ ascertained Dog Training customer engagement and enrollment skills leading to class enrollment.- Is effective in a variety of formal presentation settings and can command attention, establish clear directions and create a climate that motivates others.- Must ensure a safe dog training environment for pet parents, customers, dogs and Petco partners.- Commit to enhancing communication and teamwork between dog and pet parent by offering positive solutions and rewarding success.- Interact professionally and effectively with all pet parents and store partners regarding Dog Training or other pet services.- Be a Dog Training related resource in store to support consistent achievement of targeted goals and exhibit the ability to enlist the aid and support to accomplish common tasks.- Learn how to promote Dog Training classes with G.U.E.S.T.+ model by engaging pet parents and provide solutions to various training challenges, and suggest products needed to assist in solving those issues within established guidelines.- Become familiar with Dog Trainer tools as defined in operational guidelines (such as calendars, flyers, business cards, local store marketing, build an event) and how partners utilize as part of G.U.E.S.T.+ to drive the Dog Training business.- Begin forming relationships with store management, store partners, grooming partners, 3rd party services vendors and local adoption partners and be familiar with Petco's Think Adoption First philosophy.- Be familiar with all new products and services in order to be able to engage with customers regarding new product and services features and benefits.- Learn to set, capture, record and reward Dog Training class selling targets with all partners and General Manager.- Understand class scheduling methodology to support all Dog Training curricula offerings and progression of pet learning.- Learn how to execute both national and local policies and procedures related to the delivery of Positive Dog Training classes with Petco pet parents, including operations, safety, and loss prevention measures.- Gain full understanding of Dog Training class related materials and tools available for store order through Online Supply System and partner with the Dog and Cat Department Manager to ensure all products are in stock and available in store at all times.- Learn and begin to employ suggestive enrollment techniques and how these techniques drive dog training enrollments to meet and exceed budget.- Become familiar with current store promotions and special services.- Understand Dog Trainer responsibilities in maintaining area cleanliness and equipment per Operational guidelines and Policy and Procedures. This includes but is not limited to maintaining dog training barriers, dog training kiosk and associated signage.- Gain understanding of how the role of Dog Trainer advocates in own store and local area to consistently represent Petco's positive atmosphere and culture by positively communicating with dogs, pet parents, store partners and your community.

• Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.

Work Environment:The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the store briefly. Position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associate's time will be spent in direct contact with our customers and their dogs. During Dog Training Instructor Program travel to mentor store may be required.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Position Responsibilities

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

• Responsible for coaching guest-centric programs such as nutrition standards, companion animal sales, seasonal promotions, and services to meet and exceed sales targets.

• Leads with an Omni Channel sales mindset to solve for the guest needs. (Examples include, but are not limited to: Services, Vet Services, Loyalty Programs, BOPUS, Extended Aisle, and Repeat Delivery).

• Responsible as Leader on Duty for supporting Pet Care Center execution, training, communication and implementation of company initiatives, programs, policies, procedures, safety practices, guest escalations and promotions.

• Process register transactions in a way that creates a great experience for each guest.

• Be a role model within our selling model and support guest interactions as needed.

• Supports training, coaching, recognition, and development of all directly reporting partners required to run the Pet Care Center efficiently and to Petco standards.

• Promote a positive leadership culture of teamwork, inclusion, and collaboration by supporting priorities and providing clear direction aligned across all departments that demonstrates an extreme passion for people and pets.

• Supports the ongoing replenishment and brand standards in partnership with the operations team within the Pet Care Center.

• Sales Solution Leaders are expected to display and champion the Petco Leadership Expectations.

Other Essential Duties

• MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.

• PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our #1 priority.

• FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.

• PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities.

• ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.

Education and Experience

• A high school diploma or its equivalent required; some college level business/management courses preferred.

• 1 or more years of management experience or the equivalent is required, with 2 or more years preferred.

• Must be licensed to operate a motor vehicle.

• Proficiency in communication skills, organizational skills, and computer skills required to include: Outlook, Word, Excel, PowerPoint, and other applications as needed.

• Demonstrates proficiency in areas of general business practices, basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.

• A qualified applicant will possess an aptitude for demonstrating strong guest service and the ability to instruct others.

Supervisory Responsibility

• The Sales Solutions Leader directly supervises the Sales Solutions Specialists, and Dog Trainers.

• The Sales Solutions Leader will work in close partnership and be responsible for influencing the Vetco and Vet Hospital guest strategies.

• Provides quick and courteous service to all guests throughout the Pet Care Center

• Ensures high merchandising standards are maintained throughout the Pet Care Center

• Ensures that the Pet Care Center is opened and / or closed in accordance with established P&Ps as it applies to SFS operations.

• In partnership with the Pet Care Center leaders, ensure proper Pet Care Center attendance processes are being maintained.

• Adhere to and promote established safety procedures for partners, guests, and pets.

Work Environment

This role is expected to provide support during key sales hours, with weekend availability. Most job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that a partner leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.

Contacts

This position has continuous contact with the public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.

Equal Opportunity Employer

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Position Purpose:

Responsible to deliver pet parent service and grooming services to our pet parents and the pets in our care that align with our brand promise. This job is composed of a variety of different tasks that are covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks; most questions are directed to either the Grooming Salon Leader or the General Manager. Position is responsible for the welfare of all live animals within the department. GSL will report to the General Manager and collaborate to drive the business.

Essential Job Functions: The incumbent must be able to consistently perform all of the following duties and responsibilities with or without a reasonable accommodation.

• Provide quick and courteous service to all pet parents by utilizing INTENT in the salon

• Professionally perform grooming services on animals as requested by pet parents and in accordance with company policy and procedure, ensuring the safety and well-being of each animal

• This is to include; completing bath services, haircut services, walk in services I.E. nail trims

• Interest in animal welfare

• Must be able to move/lift animals and merchandise up to 30 pounds

• Utilize grooming instruments including shears, clippers and dryers.

• Perform grooming services per pet parent instructions, ensuring the safety and well-being of animals

• Adhere to all Policies and Procedures.

• Ensure OSE standards are maintained in the department

• Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests

• Providing and keeping a clean and safe environment for the pets in our care in the salon

Supervisory Responsibility:

May provide guidance to other new salon partners or salon partners in training or other. May also test potential applicants for grooming procedures and evaluate skills and other job related tasks.

Work Environment:

The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with our pet parents and their dogs and the remaining time will be with the other salon partners. The work environment can be noisy and wet.

Education/Experience:

A qualified applicant to this position will demonstrate knowledge and skills in the grooming industry, and either a high school diploma or its equivalent (GED) is preferred. In addition, the applicant must have completed the Petco Pet Stylist Apprentice Program or a minimum of one year's experience grooming/styling pets under the leadership of a professional groomer and must successfully complete a personal skills evaluation by a Petco Pet Stylist or Grooming Salon Manager.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Position Responsibilities

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

• Provide a great experience by engaging with guests utilizing your acquired skills and training.

• Assist guests in the proper selection of merchandise in accordance with their identified needs.

• Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.

• Process transactions in a way that creates a great experience for each guest.

• Generate future business through a deep understand of the guests and their pet/s.

• Perform related duties in support of the Pet Care Center attaining its assigned sales goals.

• Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.

• Completes and applies training programs to maintain a high level of expertise of their role.

• Adhere to established operational guidelines, policies, and procedures.

• Promote a positive culture of teamwork, inclusion, and collaboration.

• Complete other duties and special projects as assigned.

• Evaluate guest inquiries and as needed refers to the Leader on Duty.

Other Essential Duties

• UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.

• CONTRIBUTE TO A SAFE ENVIRONMENT . You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.

• BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.

• ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.

Basic Qualifications

Be able to work successfully within a team. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.

Preferred Qualifications

Prior experience within sales, retail, or related field. Possess a high level of knowledge of pet nutrition and an aptitude for sales techniques.

Supervisory Responsibility

• None

Work Environment

The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and Pet Care Center personnel. Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends and some overnights and holidays.

Equal Opportunity Employer

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco