Company Detail

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Position Responsibilities

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

• Be responsible for the maintenance and inventory across the entire Pet Care Center.

• Ensure merchandise is properly stocked, priced, and displayed to create a great presentation for our guests.

• Process register transactions in a way that creates a great experience for each guest.

• Be proficient within our selling model and support guest interactions as needed.

• Have a strong interest in animal welfare and support animal care procedures to maintain pet health.

• Complete and apply training programs to maintain a high level of expertise of their role.

• Promote a positive culture of teamwork, inclusion, and collaboration.

• Adhere to established operational guidelines, policies, and procedures.

• Complete other duties and special projects as assigned.

• Evaluate guest inquiries and refers to the Leader on Duty as needed.

Other Essential Duties

• UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.

• CONTRIBUTE TO A SAFE ENVIRONMENT . You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.

• BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.

• ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.

Basic Qualifications

• Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience.

• A qualified applicant will be required to demonstrate proficiency in the areas of mathematics, and above average communication skills.

• In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care.

• Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.

Education/Skills

In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of mathematics and basic accounting relationships and exhibit exceptional communication skills.

Supervisory Responsibility

• None

Work Environment

The majority of job duties are conducted indoors, although customer carryouts and veterinarian visits will require that an employee leave the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from not following procedures. Ability and willingness to a flexible schedule including evenings and weekends to meet store needs.

Equal Opportunity Employer

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Responsible for assisting the Store Leader in achieving the store's budgeted sales and profit goals. Ensure that all merchandise is accurately received, priced, stocked and backroom is maintained per OSE standards.Essential Job Functions:- Ensures 100% pricing accuracy, including verifying all pricing labels are up and are accurate with regard to correct price and current offer date.- Facilitates the unloading and stocking of merchandise according to operational guidelines and OSE standards.- Ensures that the store is well stocked and inventory counts are accurate.- In partnership with Store Leader, ensures staffing levels are appropriate for receiving and processing stock.- Ensures that the backroom and equipment is organized and clean per OSE standards.- Prioritizes merchandise moving to sales floor and areas to be stocked, including POG and end cap sets- Perform routine housekeeping tasks to maintain the stores appearance and meet OSE standards.- Ensures highest productivity levels are achieved for receiving, processing and stocking.- Trains and develops partners on proper receiving, processing and stocking procedures, WMR and food rotation practices according to Petco standards.

• Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.

• Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.

  • Abides by and enforces all company policies and procedures, including but not limited to those designed to minimize shrink.- Adhere to and promote established safety procedures.- Ensures the facilitation and accuracy/integrity of the Blue Dot program.- Ensure that unforgivable items are in stock at all times.- Directly supervises the Merchandise Operations Specialists. Leads and coaches all store partners in providing great guest service and performing their assigned task with the objective of achieving budgeted sales.- Ensures RTV and Hazardous Waste processed are managed per Petco policy.- Communicate all situations and/or conditions that affect the store to the Guest Experience Leader and/or Store Leader (e.g. guest complaints, item requests, inadequate inventory levels).- Perform all special or other projects as assigned and assume responsibility as Leader on Duty (LOD) as needed. LODKey Accountabilities:- Provide quick and courteous service to all guests by utilizing the GUEST Model throughout the store.- Ensure OSE standards are maintained throughout the store.- Ensure that the store is opened and / or closed in accordance with established P&Ps.- Provide training and coaching in GUEST and product knowledge to store partners.- In partnership with the Store Leader and/or Guest Experience Leader ensure proper store scheduling is being maintained to ensure guest service during peak hours.- Adhere to and promote established safety procedures.- Assist the Guest Experience Leader and/or Store Leader in planning out location changes needed to the grid and ad planner to maximize sales.Supervisory Responsibility:Directly supervise the Merchandise Operations Specialist. Complete performance evaluations for partners.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store partners.

  Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Our vision at Petco is Healthier Pets. Happier People. Better World. We're making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. As a Vetco Customer Service Team member, you will meet your team at our local dispatch office, then travel to your assigned Petco clinic locations for the day. At the clinics, you and your team will greet the pet parents and recommend the services that will best protect their pets. The Customer Service Team will assist the Veterinarian so the services can be administered and thank the pet parent for protecting their pet with Vetco! Essential Job Functions: The incumbent must be able to perform all of the following duties and responsibilities w ith or without a reasonable accommodation. - Must love dogs and cats...and people too! - Team player who thrives on supporting the team in every way. - Make good recommendations to our clients and providing exceptional customer service. - Works hard and has fun doing it! - Eager to learn. - Ability to work in changing environments, traveling throughout our Market. - Responsible and accountable individuals. - A can-do attitude.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Our vision at Petco is Healthier Pets. Happier People. Better World. We're making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. As a Vetco Customer Service Team member, you will meet your team at our local dispatch office, then travel to your assigned Petco clinic locations for the day. At the clinics, you and your team will greet the pet parents and recommend the services that will best protect their pets. The Customer Service Team will assist the Veterinarian so the services can be administered and thank the pet parent for protecting their pet with Vetco! Essential Job Functions: The incumbent must be able to perform all of the following duties and responsibilities w ith or without a reasonable accommodation. - Must love dogs and cats...and people too! - Team player who thrives on supporting the team in every way. - Make good recommendations to our clients and providing exceptional customer service. - Works hard and has fun doing it! - Eager to learn. - Ability to work in changing environments, traveling throughout our Market. - Responsible and accountable individuals. - A can-do attitude.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The position is designed to assess partners that want move into the Pet Stylist Apprentice Program. In this position the incumbent will provide basic salon services, customer service and administrative tasks as necessary. This job is composed of tasks that are covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks, most questions are directed to either the Grooming Salon Manager, General Manager or Pet Stylist. This position is to prepare you for Petco's Pet Stylist Apprentice position, where you will be taught a skill in the art of professional pet styling.Essential Job Functions:The incumbent must be able to perform all of the following duties and responsibilities w ith or without a reasonable accommodation.- Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests- Independently prioritize and accomplish multiple tasks within established timeframes- Interest in animal welfare- Move animals up to 30 poundsSupervisory Responsibility:NoneWork Environment:The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with our customers and their dogs and the remaining time will be with the GSM and other salon partners. The work environment can be noisy and wet.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Position Purpose:

Responsible to deliver pet parent service and grooming services to our pet parents and the pets in our care that align with our brand promise. This job is composed of a variety of different tasks that are covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks; most questions are directed to either the Grooming Salon Leader or the General Manager. Position is responsible for the welfare of all live animals within the department. GSL will report to the General Manager and collaborate to drive the business.

Essential Job Functions: The incumbent must be able to consistently perform all of the following duties and responsibilities with or without a reasonable accommodation.

• Provide quick and courteous service to all pet parents by utilizing INTENT in the salon

• Professionally perform grooming services on animals as requested by pet parents and in accordance with company policy and procedure, ensuring the safety and well-being of each animal

• This is to include; completing bath services, haircut services, walk in services I.E. nail trims

• Interest in animal welfare

• Must be able to move/lift animals and merchandise up to 30 pounds

• Utilize grooming instruments including shears, clippers and dryers.

• Perform grooming services per pet parent instructions, ensuring the safety and well-being of animals

• Adhere to all Policies and Procedures.

• Ensure OSE standards are maintained in the department

• Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests

• Providing and keeping a clean and safe environment for the pets in our care in the salon

Supervisory Responsibility:

May provide guidance to other new salon partners or salon partners in training or other. May also test potential applicants for grooming procedures and evaluate skills and other job related tasks.

Work Environment:

The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with our pet parents and their dogs and the remaining time will be with the other salon partners. The work environment can be noisy and wet.

Education/Experience:

A qualified applicant to this position will demonstrate knowledge and skills in the grooming industry, and either a high school diploma or its equivalent (GED) is preferred. In addition, the applicant must have completed the Petco Pet Stylist Apprentice Program or a minimum of one year's experience grooming/styling pets under the leadership of a professional groomer and must successfully complete a personal skills evaluation by a Petco Pet Stylist or Grooming Salon Manager.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Position Purpose:

Responsible to deliver pet parent service and grooming services to our pet parents and the pets in our care that align with our brand promise. This job is composed of a variety of different tasks that are covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks; most questions are directed to either the Grooming Salon Leader or the General Manager. Position is responsible for the welfare of all live animals within the department. GSL will report to the General Manager and collaborate to drive the business.

Essential Job Functions: The incumbent must be able to consistently perform all of the following duties and responsibilities with or without a reasonable accommodation.

• Provide quick and courteous service to all pet parents by utilizing INTENT in the salon

• Professionally perform grooming services on animals as requested by pet parents and in accordance with company policy and procedure, ensuring the safety and well-being of each animal

• This is to include; completing bath services, haircut services, walk in services I.E. nail trims

• Interest in animal welfare

• Must be able to move/lift animals and merchandise up to 30 pounds

• Utilize grooming instruments including shears, clippers and dryers.

• Perform grooming services per pet parent instructions, ensuring the safety and well-being of animals

• Adhere to all Policies and Procedures.

• Ensure OSE standards are maintained in the department

• Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests

• Providing and keeping a clean and safe environment for the pets in our care in the salon

Supervisory Responsibility:

May provide guidance to other new salon partners or salon partners in training or other. May also test potential applicants for grooming procedures and evaluate skills and other job related tasks.

Work Environment:

The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with our pet parents and their dogs and the remaining time will be with the other salon partners. The work environment can be noisy and wet.

Education/Experience:

A qualified applicant to this position will demonstrate knowledge and skills in the grooming industry, and either a high school diploma or its equivalent (GED) is preferred. In addition, the applicant must have completed the Petco Pet Stylist Apprentice Program or a minimum of one year's experience grooming/styling pets under the leadership of a professional groomer and must successfully complete a personal skills evaluation by a Petco Pet Stylist or Grooming Salon Manager.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

What you'll do:- Promote and ensure the efficient and effective operations of the Grooming Salon.- Responsible for achieving targeted goals of the grooming salon to include budgeted sales goals, gross margin to budget, labor percentage to budget, promoter metrics, supply costs, staffing and oversees the daily operations of the salon.- Through the lens of our Petco Co-Values, ensures the health, welfare and proper care of all live animals.- Provide grooming services that align with brand promise.- Provide training, feedback and coaching for Pet Stylists, Pet Stylist Apprentices, Grooming Salon Apprentices and Grooming Assistants.- Ensure the safety of both salon partners and pets.This job is composed of a variety of different tasks that may be covered by Petco operational standards, policies and procedures. The Grooming Salon Leader is responsible for the welfare of all live animals Grooming Salon.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensure the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures.- Adhere to Veterinary Protocol for all sick animals.- Supervise the daily operations of the grooming salon.- Professionally manages and performs grooming services including brushing, bathing, ear and teeth cleaning, expression of anal glands, & trimming nails.- Follow owner's instructions and/or Breed Profiles/Standards when clipping or trimming an animal's coat.- Ensure the safety and well-being of animals.- Complete personal & salon partners' daily grooming sales paperwork(s).- Review all grooming partners' paperwork(s) daily to ensure the proper sales are recorded on each pet before turning in to the store leader.- Order supplies as necessary for the grooming salon.- In partnership with the Guest Experience Leader, provides and properly maintains clippers, blades, and other hand tools required to perform grooming services.- Assist with building the grooming business (IE: Reminder calls, Book-a-Bath, 3 With Me... Greet guests on the sales floor and or during vaccination clinics to promote grooming services).- Ensure Grooming Salon cleanliness, performs routine housekeeping to maintain appearance of the Grooming Salon to Petco standards.- Provide courteous service to all guests by utilizing the GUEST+ Model in the salon.- Exhibit a high level interest in animal welfare.- Adhere to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Adhere to loss prevention policies.- Interact professionally and effectively through verbal and written communication with internal and external partners and guests.- Ensure the salon is staffed and properly trained to offer grooming services during all hours of operations.- Directly supervise the Grooming Salon partners.- Meet grooming sales projections, control payroll and expenses to meet budget, maintain daily and weekly records, schedule guest grooming appointments, assist in preparation of bi-weekly work schedule.- Analyze reports to assess the state of the business and develops action plans to improve where needed to achieve budgets and goals.- Assist the Guest Experience Leader and/or Store Leader in recruiting and hiring Grooming Salon partners.- Provide orientation and training to all new Grooming Salon partners and monitors productivity.- Identifies all situations and/or conditions that negatively affect the Grooming Salon to the Guest Experience Leader, Store Leader and/or Leader on Duty.- Collaborate with store Partners to ensure an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle, and Repeat Delivery.- Perform activities to maintain a knowledge and understanding of Store Sales and Margin reports and data.-Apply a talent management skill set within the scope of recruiting, hiring, training, work scheduling, coaching and succession planning.- In partnership with store leaders, recruits, hires and develops a team focus on building long-term guest relationships.- Train and coach proper safety procedures to all grooming salon partners, to provide the best pet and Partner experience focusing on the health & wellness of both the pet and the partner.- Review Partner Promoter survey results with SL and GEL and work with salon staff to develop action plans.Supervisory Responsibility:- Directly supervise all Grooming Salon partners.- Provide guidance and training to salon staff.- Test potential applicants for grooming procedures and evaluate skills on other job related tasks.- Complete performance evaluations for all salon partners.Work Environment:The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with our guests and their dogs and the remaining time will be with the other salon and store partners. The work environment can be noisy and wet. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Provide guests with exceptional customer service by being the subject matter expert on all products, nutrition, services, promotions, local community events and other areas of animal care and wellness.

Position Responsibilities

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

• Provide a great experience by engaging with guests utilizing your acquired skills and training.

• Provide quick and courteous service to all PETCO customers and their pets by determining their needs and sharing product knowledge to suggest the appropriate merchandise and services to satisfy them.

• Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.

• Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.

• Be knowledgeable about pet-related events/resources and related costs within the community including dog parks, dog or cat shows, pet-friendly hotels, etc.

• Express passion about animal welfare and maintain integrity in the work area.

• Be familiar with all new products and services in order to be able to engage with customers regarding new product and services features and benefits.

• Politely and professionally respond to inquiries regarding products, services and pricing via the telephone.

• Promote a positive culture of teamwork, inclusion, and collaboration.

• Inform Guests of upcoming adoption events, explain our Think Adoption First philosophy.

• Know the team and the areas of expertise for each partner so that they can connect the customer with the right partner to deliver the guest experience and desired .

• Maintain familiarity with current promotions and special services.

• Be up to date with seasonal training such as flea and tick, pet summer safety, holiday promotions, etc. when applicable.

• Complete other duties and special projects as assigned.

• Evaluate guest inquiries and as needed refers to the Leader on Duty.

• Bend, kneel, lift (up to 50 pounds, as necessary) and stand for long periods of time.

  Other Duties and Responsibilities

• UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.

• CONTRIBUTE TO A SAFE ENVIRONMENT . You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.

• BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.

• ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.

  Knowledge, Skills, and Abilities

• SERVE THE CUSTOMERS: Asks discovery questions to understand customer needs. Seeks feedback from customers. Addresses customer needs by involving the right people at the right time. Meets or exceeds customer service needs, and reports barriers.

• COMMUNICATE WITH OTHERS: Listens carefully to others. Communicates clearly and concisely. Provides appropriate level of detail in communication. Write with accuracy, simplicity and completeness. Keeps others informed.

• PERFORM ETHICALLY : Does not cover up problems or blame others for mistakes. Meets commitments. Is honest and direct in dealing with people. Acts consistently with stated policies and practices. Does not disclose confidential information.

• CHOOSE CORRECTLY: Uses logic and common sense when making decisions or taking action. Uses existing rules and procedures to guide actions. Considers the impact or consequences of actions and decisions. Addresses issues in a timely way.

• RELATE TO OTHERS: Relates to others in an accepting and respectful way, regardless of their personality or background. Builds relationships by identifying and discussing common interests and priorities. Remains positive and respectful, even in difficult situations. Involves others as appropriate when issues affect them.

• PERFORM WORK: Asks questions to clarify assignments and priorities. Deals with high- priority work activities first. Makes sure work is done correctly. Handles problems and issues with speed and accuracy.

• STRIVE FORE RESULTS: Takes personal responsibility to take action. Puts in extra effort and work to accomplish important results. Sets high standards for his/her own performance. Finishes assignments and tasks in a timely manner.

• READILY ADAPT : Works productively in the face of ambiguity or uncertainty. Recovers quickly from problems and setbacks. Deals constructively with mistakes and problems. Seeks opportunities to acquire new knowledge and skills.

• IMPROVE PERFORMANCE: Suggests process and practice improvement ideas. Accurately reports process improvement data. Carefully monitors the accuracy and quality of outputs, products, and services. Makes suggestions to address problems and process breakdowns.

Education:

High school diploma or GED is generally preferred.

Experience:

Prefer a minimum of 2 years of experience in providing the public information in the animal nutrition, care/wellness/treatment knowledge areas is required.

A minimum of one year in a retail environment is highly preferred.

Possess basic computer skills with the ability to quickly research information from the Internet.

Must be proficient in the use of the PETCO PetNet and have the ability to access product information using the POLARIS system.

Must be certified on all Companion Animal Departments.

Must be Nutrition certified.

Must be PIJAC certified (California only).

Have thorough understanding of all aspects of Pet Services to include:

• Knowledge of the grooming salon program certification (PETCO Promise, Pet Stylist Mentor Program, Canine Heritage Breed Test, Pet First Aid.)

• Familiarity with the dog training class offerings and the PCC's dog training schedule.

• Familiarity with the PCC's photography and vaccination schedule.

Previous PETCO experience preferred.

Work Environment:

The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the location briefly. Because this position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associate's time will be spent in direct contact with our customers.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Position Overview

The General Manager is responsible for leading through Petco's vision of -Healthier Pets. Happier People. Better World.- in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.

Position Responsibilities

The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

People

• Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.

• Attract, hire, and retain a diverse team of top talent.

• Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.

• Create a professional environment that inspires and encourages the growth and engagement of partners.

• Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.

• Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs.

• Responsible for all partner performance management in the Pet Care Center.

• Demonstrate and support a continuous improvement and growth mindset.

Performance

• Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.

• Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload.

• Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.

• Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.

• Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.

Process

• Ensures the proper health, appearance, welfare, and proper handling of all animals.

• Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.

• Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.

• Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.

• Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.

• Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security.

• Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness.

Other Essential Duties

• MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.

• PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our #1 priority.

• FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.

• PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.

• ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.

Education and Experience

• In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.

• Excellence in communication and computer skills are also required.

• Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.

• A working knowledge of general business practices is highly desirable, as are strong organizational skills.

• A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.

• Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.

Supervisory Responsibility

The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.

Work Environment

The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.

Contacts

This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Responsible for assisting the Store Leader in achieving the store's budgeted sales and profit goals. Ensure that all merchandise is accurately received, priced, stocked and backroom is maintained per OSE standards.Essential Job Functions:- Ensures 100% pricing accuracy, including verifying all pricing labels are up and are accurate with regard to correct price and current offer date.- Facilitates the unloading and stocking of merchandise according to operational guidelines and OSE standards.- Ensures that the store is well stocked and inventory counts are accurate.- In partnership with Store Leader, ensures staffing levels are appropriate for receiving and processing stock.- Ensures that the backroom and equipment is organized and clean per OSE standards.- Prioritizes merchandise moving to sales floor and areas to be stocked, including POG and end cap sets- Perform routine housekeeping tasks to maintain the stores appearance and meet OSE standards.- Ensures highest productivity levels are achieved for receiving, processing and stocking.- Trains and develops partners on proper receiving, processing and stocking procedures, WMR and food rotation practices according to Petco standards.- Abides by and enforces all company policies and procedures, including but not limited to those designed to minimize shrink.- Adhere to and promote established safety procedures.- Ensures the facilitation and accuracy/integrity of the Blue Dot program.- Ensure that unforgivable items are in stock at all times.- Directly supervises the Merchandise Operations Specialists. Leads and coaches all store partners in providing great guest service and performing their assigned task with the objective of achieving budgeted sales.- Ensures RTV and Hazardous Waste processed are managed per Petco policy.- Communicate all situations and/or conditions that affect the store to the Guest Experience Leader and/or Store Leader (e.g. guest complaints, item requests, inadequate inventory levels).- Perform all special or other projects as assigned and assume responsibility as Leader on Duty (LOD) as needed. LODKey Accountabilities:- Provide quick and courteous service to all guests by utilizing the GUEST Model throughout the store.- Ensure OSE standards are maintained throughout the store.- Ensure that the store is opened and / or closed in accordance with established P&Ps.- Provide training and coaching in GUEST and product knowledge to store partners.- In partnership with the Store Leader and/or Guest Experience Leader ensure proper store scheduling is being maintained to ensure guest service during peak hours.- Adhere to and promote established safety procedures.- Assist the Guest Experience Leader and/or Store Leader in planning out location changes needed to the grid and ad planner to maximize sales.Supervisory Responsibility:Directly supervise the Merchandise Operations Specialist. Complete performance evaluations for partners.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store partners.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Position Purpose:

Promotes and ensures the efficient, profitable and effective operations of the Grooming Salon. Responsible for achieving targeted goals of the grooming salon to include sales, gross margin, labor percentage, Voice of the customer/guest experience metrics, supply costs, staffing, guest satisfaction and the daily operations of the salon.

Ensures the health, welfare and proper care of all live animals. Provides grooming services that align with brand promise. Provides training, feedback and coaching for Pet Stylists, and all other salon partners. Ensures the safety of both salon partners and pets in our care. This job is composed of a variety of different tasks that may be covered by Petco operational standards, policies and procedures.

Key Accountabilities

The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.

Pet Parents and their Pets:

Ensure the safety, health and well-being of animals by following Petco standards, policies and procedures. Exhibits a high level interest in animal welfare. Follow pet parent's instructions and/or Breed Profiles/Standards when clipping or trimming an animal's coat. Provides courteous service to all guests by utilizing INTENT behaviors in the salon. Reviews guest experience surveys & results with General Manager and works with salon staff to develop action plans.

Salon & Store Partners:

Professionally manages and performs grooming services including brushing, bathing, ear and teeth cleaning, expression of anal glands, haircuts & trimming nails. Directly supervises all other Grooming Salon partners. Assists the General Manager in recruiting and hiring Grooming Salon partners, and develops a team focused on building long-term guest relationships. Identifies and communicates all situations and/or conditions that negatively affect the Grooming Salon to the General Manager and/or Leader on Duty. Applies a talent management skill set within the scope of recruiting, hiring, training, work scheduling, coaching, safety procedures and succession planning. Partner experience focusing on the health & wellness of both the pet and the partner.

Salon Operations

Supervises the daily operations of the grooming salon. Reviews all grooming partners' paperwork(s) daily to ensure the proper sales are recorded on each pet and salon partner before turning in to the General Manager. In partnership with the General Manager, orders supplies as necessary for the grooming salon and properly maintains clippers, blades, and other hand tools required to perform grooming services. Assists with building the grooming business (IE: Reminder calls, Greeting guests on the sales floor and or during vaccination clinics or dog training sessions to promote grooming services). Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals. Interacts professionally and effectively through verbal and written communication with internal and external partners and guests. Ensures that the salon is staffed and properly trained to offer grooming services during all hours of operations. Work with General Manager on proper scheduling within the salon, to include days, evenings and weekends Meets grooming sales projections, controls payroll and expenses to meet target, maintains daily and weekly records, schedules guest grooming appointments, assists in preparation of bi-weekly work schedule. Analyzes reports to assess the state of the business and develops action plans to improve where needed to achieve targets and goals. Performs activities to maintain a knowledge and understanding of Store Sales, performance and data.

Knowledge, Skills, and Abilities

Judgment: Make sound decisions regarding everyday issues and problems. Chooses alternatives based on consideration of pros and cons, timing and available resources. Makes timely decisions regarding problems/issues requiring immediate attention.

Focus on Guests: Ensures the accurate understanding of guests needs and making recommendations based on those needs.

Planning and Execution: Develop realistic plans (action steps, timeline) to accomplish objectives. Holds himself/herself accountable for outcomes of the business. Anticipates and addresses obstacles, redirecting efforts to accelerate the work or improve quality and service.

Drive for Results: Initiates decisive, timely action to address important issues. Demonstrates a strong sense of ownership and a commitment to achieving results. Sets challenging, clear goals for himself/herself as well as partners to achieve business metrics. Drives business initiatives to successful completion. Takes personal responsibility to make decisions and take action.

Communication: Listens carefully and attentively to others opinions and ideas. Communicates information clearly, concisely, and professionally. Provides appropriate level of detail in communications. Proactively shares timely updates and information with partners.

Analyses: Utilizes all available tools and resources to analyze business performance. Identifies key issues and implements a plan of action to correct as required.

Engage and Inspire: Energizes others by clarifying the broader purpose and mission of their work. Demonstrate can-do spirit, a sense of optimism, ownership and commitment. Encourages high standards of performance, acknowledges other's efforts and accomplishments.

Talent Enhancement: Identifies and recruits/refers qualified people. Makes accurate evaluations of people's capabilities and fit. Provides coaching and guidance where appropriate to enhance other's skills development.

Nature of Supervision

General instruction and/or functional guidance is provided on some, but not all tasks to be performed. For the most part, daily responsibilities will be carried out with little or no direct interaction with the supervisor.

Supervisory Responsibility

Directly supervise all Grooming Salon partners. Provide guidance and training to salon staff. Test potential applicants for grooming procedures and evaluate skills on other job related tasks. Complete performance evaluations for all salon partners.

Education and Experience

Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. Some college level business/management courses is preferred. 5 years' experience in guest service roles as a store partner is preferred. Experience supervising partners, or demonstrating an aptitude for training, motivation and sales techniques, and analytical abilities is preferred. Minimum two years' experience in all breeds grooming is required. Experience monitoring and providing direction to Grooming partners is preferred. Previous supervisory experience and prior retail experience are preferred.

Work Environment

The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with our guests and their dogs and the remaining time will be with the other salon and store partners. The work environment can be noisy and wet. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.

Contacts

This position has continuous contact with the general public at the store and at store-related events, and regular contact and exchange of information with other departments both in the field and at the Support Center(s). Contact outside of Petco may be required in order to coordinate merchandise returns, ordering parts, store repairs, coordination of vaccination clinics, store events, vendor meetings, etc.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Position Responsibilities

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

• Have a strong interest in animal welfare and possess a high level of knowledge of our companion animal and aquatic care.

• Ensure that all companion animals and aquatic life in the PCC are receiving appropriate care. This includes ensuring that all companion animal and aquatic life maintenance, companion animal incident reports and hourly animal health checks are completed as required.

• Process register transactions in a way that creates a great experience for each guest.

• Be proficient within our selling model and support guest interactions as needed.

• Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.

• Complete and apply training programs to maintain a high level of expertise of their role and educate other PCC partners in animal care and maintenance.

• Promote a positive culture of teamwork, inclusion, and collaboration.

• Adhere to established operational guidelines, policies, and procedures.

• Evaluate guest inquiries and refers to the Leader on Duty as needed.

• Act as primary resource for guests and other PCC partners regarding all animal education and care.

• Efficiently orders companion animals and aquatic life, supplies and merchandise in partnership with the sales team to maximize sales, margin, and inventory.

• Analyzes department inventory management data and recommends areas for improvement.

• Perform routine housekeeping tasks as required to maintain the professional image and appearance of the companion animal habitat and aquatic areas, to include sweeping/mopping the floors, dusting, cleaning the tanks, facing the merchandise on the shelves, etc.

• Ensures the proper handling and documentation for all relinquished and adoption animals.

• Verifies animal related maintenance tasks are being completed as outlined on the Maintenance Schedules.

• Participates in the completion of all animal and aquatic life related physical inventory counts.

• Adheres to and promotes established safety and loss prevention procedures.

• Performs additional duties and projects as required or assigned with or without regular supervision.

Other Essential Duties

• UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Center locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.

• CONTRIBUTE TO A SAFE ENVIRONMENT . You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.

• BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.

• ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.

Basic Qualifications

Minimum of one year of experience working with and/or caring for companion animals and aquatic aquatic life is required for this position. Qualified applicants will possess a high level of knowledge of companion animals and aquatic life and an aptitude for sales techniques. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the PCC as well as external veterinary partners.

Certification

Completing and maintaining of the Petco Animal Care Certification program is required in this role.

Education/Skills

In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of mathematics and basic accounting relationships and exhibit exceptional communication skills.

Supervisory Responsibility

• Ensures partners are providing quick and courteous service to all guests throughout the Pet Care Center.

• Ensures high merchandising standards are maintained throughout the Pet Care Center.

• Ensures that the Pet Care Center is opened and / or closed in accordance with established P&Ps as it applies to SFS operations.

• In partnership with the Pet Care Center leaders, ensure proper Pet Care Center attendance processes are being maintained.

• Adhere to and promote established safety procedures for partners, guests, and pets.

Work Environment

The majority of job duties are conducted indoors, although guest carryouts and veterinary visits will require that a partner leave the PCC briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from not following procedures. Ability and willingness to a flexible schedule including evenings and weekends to meet PCC needs.

Equal Opportunity Employer

Petco Health & Wellness, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Position Responsibilities

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

• Utilize business acumen to measure, analyze and diagnose business trends and to also utilize critical thinking skills to effectively implement business improvement plans.

• Responsible for supporting the implementation and execution of Inventory Management through training and coaching partners to include: Shrink, Cycle Counts, Receiving, and RTV/Recall.

• Responsible for supporting the implementation and execution of Merchandising Management to include Brand Standards, Pricing, Planogram Accuracy, Door to Floor, and Ad Set. through training and coaching partners.

• Process register transactions in a way that creates a great experience for each guest.

• Be proficient within our selling model and support guest interactions as needed.

• Responsible for the implementation and execution of Omni Channel through training and coaching partners to include: BOPUS, Ship-from-store, Curbside, Extended Aisle, and overall Guest Experience.

• Ensures the health, proper handling and welfare of all animals according to policies and procedures, including completion of hourly animal check list and wellness cards.

• Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals and adheres to Veterinary Protocol for all sick animals.

• Ensures that the backroom and equipment is organized and maintained according to Operating Standards of Excellence.

• Perform routine housekeeping tasks to maintain the stores appearance and meet OSE standards.

• Trains and develops partners on proper receiving, processing and stocking procedures, WMR and food rotation practices according to Petco standards.

• Abides by and implements all company policies and procedures, including but not limited to those designed to minimize shrink.

• Ensures Return to Vendor and Hazardous Waste processed are managed per Petco policy.

• Ensures that the store is opened and / or closed in accordance with established policies and procedures.

• Accountable as Leader on Duty for supporting for supporting the guest experience, Pet Care Center execution, training, communication and maintenance of company initiatives, programs, legal compliance, policies, procedures, safety practices, and promotions.

• Train, coach, and develop Pet Care Center operations partners in close partnership with the sales team.

• Promote a positive leadership culture of teamwork, inclusion, and collaboration.

• Operations Leaders are expected to display and champion the Petco Leadership Expectations.

Other Essential Duties

• MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.

• PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our #1 priority.

• FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.

• PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities.

• ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.

Education and Experience

• A high school diploma or its equivalent required; some college level business/management courses preferred.

• 1 or more years of management experience or the equivalent is required, with 2 or more years preferred.

• Must be licensed to operate a motor vehicle.

• Proficiency in communication skills, organizational skills, and computer skills required to include: Outlook, Word, Excel, PowerPoint, and other applications as needed.

• Demonstrates proficiency in areas of general business practices, basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.

• A qualified applicant will possess an aptitude for demonstrating strong guest service and the ability to instruct others.

Supervisory Responsibility

• The Operations Leader directly supervises the Operations Specialists

• Provides quick and courteous service to all guests throughout the Pet Care Center

• Ensures high merchandising standards are maintained throughout the Pet Care Center

• Ensures that the Pet Care Center is opened and / or closed in accordance with established P&Ps as it applies to SFS operations.

• In partnership with the Pet Care Center leaders, ensure proper Pet Care Center attendance processes are being maintained.

• Adhere to and promote established safety procedures for partners, guests, and pets.

Work Environment

This role is expected to provide support during key operational hours, with weekend availability. Most job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that a partner leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.

Contacts

This position has continuous contact with the public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.

Equal Opportunity Employer

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The position is designed to assess partners that want move into the Pet Stylist Apprentice Program. In this position the incumbent will provide basic salon services, customer service and administrative tasks as necessary. This job is composed of tasks that are covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks, most questions are directed to either the Grooming Salon Manager, General Manager or Pet Stylist. This position is to prepare you for Petco's Pet Stylist Apprentice position, where you will be taught a skill in the art of professional pet styling.Essential Job Functions:The incumbent must be able to perform all of the following duties and responsibilities w ith or without a reasonable accommodation.- Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests- Independently prioritize and accomplish multiple tasks within established timeframes- Interest in animal welfare- Move animals up to 30 poundsSupervisory Responsibility:NoneWork Environment:The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with our customers and their dogs and the remaining time will be with the GSM and other salon partners. The work environment can be noisy and wet.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The Dog Training Apprentice position is a combination of a store partner role while completing the Dog Training Instructor Program (DTIP) to become a Petco certified Positive Dog Trainer. As the Dog Training Apprentice, you must follow Petco's Positive Dog Training curriculums and methodologies. You must be committed to and show genuine interest in enhancing communication and teamwork between dog and pet parent by offering positive solutions and rewarding success while providing a fun and safe environment for dogs, pet parents and store partners.What you'll do:Provide pet parents with exceptional dog training instruction and customer service by acting as a subject matter expert for Petco's Positive Dog Training Program products, services and in-store promotions, to our canine pet friends and their pet parents, helping them strengthen their bond through fun and educational training. A Dog Training Apprentice will be a resource in the store regarding Petco's Positive Dog Training Program and assist in the achievement of the store's budgeted sales goals by driving sales, while educating and engaging all store partners.Key Accountabilities:The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.- Upon hiring, must successfully complete (within established timeline) Petco's Dog Training Instructor Program course and associated Petco onboarding.- Must confidently perform all tasks & duties as outlined in Petco's Dog Training Instructor Program upon completion.- Complete and maintain other MyLearningCenter courses as assigned.- Existing Petco partners must successfully complete (within established timeline) Dog Training Instructor Program course.- Must adhere to DTIP training schedule as set forth by Dog Training Mentor.- Reports to an established Petco Positive Dog Trainer Mentor for all instructional curriculum.- Learn and apply the positive training philosophies of the Petco Positive Dog Training Program.- Through observing and role playing, employ ascertained Dog Training customer engagement and enrollment skills leading to class enrollment.- Is effective in a variety of formal presentation settings and can command attention, establish clear directions and create a climate that motivates others.- Must ensure a safe dog training environment for pet parents, customers, dogs and Petco partners.- Commit to enhancing communication and teamwork between dog and pet parent by offering positive solutions and rewarding success.- Interact professionally and effectively with all pet parents and store partners regarding Dog Training or other pet services.- Be a Dog Training related resource in store to support consistent achievement of targeted goals and exhibit the ability to enlist the aid and support to accomplish common tasks.- Learn how to promote Dog Training classes with G.U.E.S.T.+ model by engaging pet parents and provide solutions to various training challenges, and suggest products needed to assist in solving those issues within established guidelines.- Become familiar with Dog Trainer tools as defined in operational guidelines (such as calendars, flyers, business cards, local store marketing, build an event) and how partners utilize as part of G.U.E.S.T.+ to drive the Dog Training business.- Begin forming relationships with store management, store partners, grooming partners, 3rd party services vendors and local adoption partners and be familiar with Petco's Think Adoption First philosophy.- Be familiar with all new products and services in order to be able to engage with customers regarding new product and services features and benefits.- Learn to set, capture, record and reward Dog Training class selling targets with all partners and General Manager.- Understand class scheduling methodology to support all Dog Training curricula offerings and progression of pet learning.- Learn how to execute both national and local policies and procedures related to the delivery of Positive Dog Training classes with Petco pet parents, including operations, safety, and loss prevention measures.- Gain full understanding of Dog Training class related materials and tools available for store order through Online Supply System and partner with the Dog and Cat Department Manager to ensure all products are in stock and available in store at all times.- Learn and begin to employ suggestive enrollment techniques and how these techniques drive dog training enrollments to meet and exceed budget.- Become familiar with current store promotions and special services.- Understand Dog Trainer responsibilities in maintaining area cleanliness and equipment per Operational guidelines and Policy and Procedures. This includes but is not limited to maintaining dog training barriers, dog training kiosk and associated signage.- Gain understanding of how the role of Dog Trainer advocates in own store and local area to consistently represent Petco's positive atmosphere and culture by positively communicating with dogs, pet parents, store partners and your community.

• Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.

Work Environment:The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the store briefly. Position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associate's time will be spent in direct contact with our customers and their dogs. During Dog Training Instructor Program travel to mentor store may be required.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Purpose Statement

Responsible for the efficient execution of merchandising to ensure consistency with product sets and signage displays in the store and when necessary across a group of stores in a Market or District. Reduce time spent on merchandising processes due to an increased familiarity of sets. A ssist in the receiving of merchandise to and from the store and to ensure that all merchandise is accurately stocked and priced, and provide guest service, as necessary. This job is composed of a variety of different tasks which may be covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks, most questions are directed to the Merchandise Operations Leader, Store Leader and/or the Leader on Duty.

Key Accountabilities

• Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests.

• Knowledge of the store product and strong merchandising and organization skills.

• Ability to be diligent in completion of time keeping, mileage calculations and expenses.

• Access to reliable transportation, proper liability insurance.

• Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.

• Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.

• Move merchandise up to 50 pounds.

• Assist with the unloading, pricing and stocking of merchandise according to operational guidelines in order to ensure that the store is well stocked and that supply counts are accurate.

• Verify that all pricing and inventory information is accurate, ensure that all merchandise is properly priced, that all SKU information is correct and that all required inventory control paperwork is competed accurately and in a timely manner.

• Adhere to and promote established safety procedures.

• Perform routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, bathroom maintenance, etc.

• Participate in the completion of quarterly and annual physical inventory counts.

• May travel to a designated store group following a scheduled timeline to complete projects (such as; Category Reviews, Action Memos, Recalls, Resets, etc.).

• Complete projects following policies & procedure; cleaning, planogram sets, proper labeling, signage & fixture needs of project, disposal of RTV items as a result of set, appropriate hazardous waste storage and clean up.

• Analyze on-site/actual conditions in comparison to written plan, identify necessary corrections and recommend alterations as necessary and troubleshoot resolution. Coordination with Store/Field partners and/or Support Center departments/partners to ensure actual fixturing, floor plan set-up, stocking and merchandising is completed according to scheduled plan and if changes are made that they are properly communicated for all assigned locations.

• Communicate with the Merchandise Operations Leader and the Store Leader upon completion of day on any remaining unfinished projects, blue dot program needs, screen correction information for the Store to complete at end of day, overall set changes (adds/deletes/moves), DMB, POGS and sign off of completion form.

Special Projects as needed; Space Optimization, POG integrity, Ad promotions, etc.

Nature of Supervision:

General instruction provided on some, but not all tasks and work is generally checked upon completion.

Supervisory Responsibility:

None

Education and Experience

While a high school diploma or its equivalent (GED) is generally preferred, an applicant must be able to demonstrate basic math proficiency and above average communication skills.

Work Environment

The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store partners.

Contacts:

The partner will work primarily with District and Store Leaders and some Support Center(s) contacts to set timelines for project completion.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Position Purpose:

Responsible to deliver pet parent service and grooming services to our pet parents and the pets in our care that align with our brand promise. This job is composed of a variety of different tasks that are covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks; most questions are directed to either the Grooming Salon Leader or the General Manager. Position is responsible for the welfare of all live animals within the department. GSL will report to the General Manager and collaborate to drive the business.

Essential Job Functions: The incumbent must be able to consistently perform all of the following duties and responsibilities with or without a reasonable accommodation.

• Provide quick and courteous service to all pet parents by utilizing INTENT in the salon

• Professionally perform grooming services on animals as requested by pet parents and in accordance with company policy and procedure, ensuring the safety and well-being of each animal

• This is to include; completing bath services, haircut services, walk in services I.E. nail trims

• Interest in animal welfare

• Must be able to move/lift animals and merchandise up to 30 pounds

• Utilize grooming instruments including shears, clippers and dryers.

• Perform grooming services per pet parent instructions, ensuring the safety and well-being of animals

• Adhere to all Policies and Procedures.

• Ensure OSE standards are maintained in the department

• Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests

• Providing and keeping a clean and safe environment for the pets in our care in the salon

Supervisory Responsibility:

May provide guidance to other new salon partners or salon partners in training or other. May also test potential applicants for grooming procedures and evaluate skills and other job related tasks.

Work Environment:

The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with our pet parents and their dogs and the remaining time will be with the other salon partners. The work environment can be noisy and wet.

Education/Experience:

A qualified applicant to this position will demonstrate knowledge and skills in the grooming industry, and either a high school diploma or its equivalent (GED) is preferred. In addition, the applicant must have completed the Petco Pet Stylist Apprentice Program or a minimum of one year's experience grooming/styling pets under the leadership of a professional groomer and must successfully complete a personal skills evaluation by a Petco Pet Stylist or Grooming Salon Manager.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

What you'll do:- Deliver customer service and grooming services to customer that align with our brand promise.- Responsible for the welfare of all live animals within the department.- Report to the General Manager and collaborate to drive the business.This job is composed of a variety of different tasks that are covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks; most questions are directed to either the Grooming Salon Manager or the General Manager.Essential Job Functions:The incumbent must be able to consistently perform all of the following duties and responsibilities with or without a reasonable accommodation.- Provide quick and courteous service to all customers by utilizing the GUEST+ model in the salon.- Ensure OSE standards are maintained in the department - Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests.- Professionally perform basic grooming services on animals as requested by customers and in accordance with company policy and procedure, ensuring the safety and well-being of each animal - Interest in animal welfare.- Move animals and merchandise up to 30 pounds.- Utilize grooming instruments including shears and dryers.- Perform grooming services per customer instructions, ensuring the safety and well-being of animals.- Adhere to all Policies and Procedures.Supervisory Responsibility:May provide guidance to Grooming Assistant(s) or other Pet Stylists Apprentice(s) in department. May also test potential applicants for grooming procedures and evaluate skills and other job related tasks.Work Environment:The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting(up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with our customers and their dogs and the remaining time will be with the PSA's and other salon partners. The work environment can be noisy and wet.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Provide guests with exceptional customer service by being the subject matter expert on all products, nutrition, services, promotions, local community events and other areas of animal care and wellness.

Position Responsibilities

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

• Provide a great experience by engaging with guests utilizing your acquired skills and training.

• Provide quick and courteous service to all PETCO customers and their pets by determining their needs and sharing product knowledge to suggest the appropriate merchandise and services to satisfy them.

• Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.

• Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.

• Be knowledgeable about pet-related events/resources and related costs within the community including dog parks, dog or cat shows, pet-friendly hotels, etc.

• Express passion about animal welfare and maintain integrity in the work area.

• Be familiar with all new products and services in order to be able to engage with customers regarding new product and services features and benefits.

• Politely and professionally respond to inquiries regarding products, services and pricing via the telephone.

• Promote a positive culture of teamwork, inclusion, and collaboration.

• Inform Guests of upcoming adoption events, explain our Think Adoption First philosophy.

• Know the team and the areas of expertise for each partner so that they can connect the customer with the right partner to deliver the guest experience and desired .

• Maintain familiarity with current promotions and special services.

• Be up to date with seasonal training such as flea and tick, pet summer safety, holiday promotions, etc. when applicable.

• Complete other duties and special projects as assigned.

• Evaluate guest inquiries and as needed refers to the Leader on Duty.

• Bend, kneel, lift (up to 50 pounds, as necessary) and stand for long periods of time.

  Other Duties and Responsibilities

• UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.

• CONTRIBUTE TO A SAFE ENVIRONMENT . You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.

• BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.

• ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.

  Knowledge, Skills, and Abilities

• SERVE THE CUSTOMERS: Asks discovery questions to understand customer needs. Seeks feedback from customers. Addresses customer needs by involving the right people at the right time. Meets or exceeds customer service needs, and reports barriers.

• COMMUNICATE WITH OTHERS: Listens carefully to others. Communicates clearly and concisely. Provides appropriate level of detail in communication. Write with accuracy, simplicity and completeness. Keeps others informed.

• PERFORM ETHICALLY : Does not cover up problems or blame others for mistakes. Meets commitments. Is honest and direct in dealing with people. Acts consistently with stated policies and practices. Does not disclose confidential information.

• CHOOSE CORRECTLY: Uses logic and common sense when making decisions or taking action. Uses existing rules and procedures to guide actions. Considers the impact or consequences of actions and decisions. Addresses issues in a timely way.

• RELATE TO OTHERS: Relates to others in an accepting and respectful way, regardless of their personality or background. Builds relationships by identifying and discussing common interests and priorities. Remains positive and respectful, even in difficult situations. Involves others as appropriate when issues affect them.

• PERFORM WORK: Asks questions to clarify assignments and priorities. Deals with high- priority work activities first. Makes sure work is done correctly. Handles problems and issues with speed and accuracy.

• STRIVE FORE RESULTS: Takes personal responsibility to take action. Puts in extra effort and work to accomplish important results. Sets high standards for his/her own performance. Finishes assignments and tasks in a timely manner.

• READILY ADAPT : Works productively in the face of ambiguity or uncertainty. Recovers quickly from problems and setbacks. Deals constructively with mistakes and problems. Seeks opportunities to acquire new knowledge and skills.

• IMPROVE PERFORMANCE: Suggests process and practice improvement ideas. Accurately reports process improvement data. Carefully monitors the accuracy and quality of outputs, products, and services. Makes suggestions to address problems and process breakdowns.

Education:

High school diploma or GED is generally preferred.

Experience:

Prefer a minimum of 2 years of experience in providing the public information in the animal nutrition, care/wellness/treatment knowledge areas is required.

A minimum of one year in a retail environment is highly preferred.

Possess basic computer skills with the ability to quickly research information from the Internet.

Must be proficient in the use of the PETCO PetNet and have the ability to access product information using the POLARIS system.

Must be certified on all Companion Animal Departments.

Must be Nutrition certified.

Must be PIJAC certified (California only).

Have thorough understanding of all aspects of Pet Services to include:

• Knowledge of the grooming salon program certification (PETCO Promise, Pet Stylist Mentor Program, Canine Heritage Breed Test, Pet First Aid.)

• Familiarity with the dog training class offerings and the PCC's dog training schedule.

• Familiarity with the PCC's photography and vaccination schedule.

Previous PETCO experience preferred.

Work Environment:

The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the location briefly. Because this position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associate's time will be spent in direct contact with our customers.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The Dog Training Apprentice position is a combination of a store partner role while completing the Dog Training Instructor Program (DTIP) to become a Petco certified Positive Dog Trainer. As the Dog Training Apprentice, you must follow Petco's Positive Dog Training curriculums and methodologies. You must be committed to and show genuine interest in enhancing communication and teamwork between dog and pet parent by offering positive solutions and rewarding success while providing a fun and safe environment for dogs, pet parents and store partners.What you'll do:Provide pet parents with exceptional dog training instruction and customer service by acting as a subject matter expert for Petco's Positive Dog Training Program products, services and in-store promotions, to our canine pet friends and their pet parents, helping them strengthen their bond through fun and educational training. A Dog Training Apprentice will be a resource in the store regarding Petco's Positive Dog Training Program and assist in the achievement of the store's budgeted sales goals by driving sales, while educating and engaging all store partners.Key Accountabilities:The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.- Upon hiring, must successfully complete (within established timeline) Petco's Dog Training Instructor Program course and associated Petco onboarding.- Must confidently perform all tasks & duties as outlined in Petco's Dog Training Instructor Program upon completion.- Complete and maintain other MyLearningCenter courses as assigned.- Existing Petco partners must successfully complete (within established timeline) Dog Training Instructor Program course.- Must adhere to DTIP training schedule as set forth by Dog Training Mentor.- Reports to an established Petco Positive Dog Trainer Mentor for all instructional curriculum.- Learn and apply the positive training philosophies of the Petco Positive Dog Training Program.- Through observing and role playing, employ ascertained Dog Training customer engagement and enrollment skills leading to class enrollment.- Is effective in a variety of formal presentation settings and can command attention, establish clear directions and create a climate that motivates others.- Must ensure a safe dog training environment for pet parents, customers, dogs and Petco partners.- Commit to enhancing communication and teamwork between dog and pet parent by offering positive solutions and rewarding success.- Interact professionally and effectively with all pet parents and store partners regarding Dog Training or other pet services.- Be a Dog Training related resource in store to support consistent achievement of targeted goals and exhibit the ability to enlist the aid and support to accomplish common tasks.- Learn how to promote Dog Training classes with G.U.E.S.T.+ model by engaging pet parents and provide solutions to various training challenges, and suggest products needed to assist in solving those issues within established guidelines.- Become familiar with Dog Trainer tools as defined in operational guidelines (such as calendars, flyers, business cards, local store marketing, build an event) and how partners utilize as part of G.U.E.S.T.+ to drive the Dog Training business.- Begin forming relationships with store management, store partners, grooming partners, 3rd party services vendors and local adoption partners and be familiar with Petco's Think Adoption First philosophy.- Be familiar with all new products and services in order to be able to engage with customers regarding new product and services features and benefits.- Learn to set, capture, record and reward Dog Training class selling targets with all partners and General Manager.- Understand class scheduling methodology to support all Dog Training curricula offerings and progression of pet learning.- Learn how to execute both national and local policies and procedures related to the delivery of Positive Dog Training classes with Petco pet parents, including operations, safety, and loss prevention measures.- Gain full understanding of Dog Training class related materials and tools available for store order through Online Supply System and partner with the Dog and Cat Department Manager to ensure all products are in stock and available in store at all times.- Learn and begin to employ suggestive enrollment techniques and how these techniques drive dog training enrollments to meet and exceed budget.- Become familiar with current store promotions and special services.- Understand Dog Trainer responsibilities in maintaining area cleanliness and equipment per Operational guidelines and Policy and Procedures. This includes but is not limited to maintaining dog training barriers, dog training kiosk and associated signage.- Gain understanding of how the role of Dog Trainer advocates in own store and local area to consistently represent Petco's positive atmosphere and culture by positively communicating with dogs, pet parents, store partners and your community.

• Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.

Work Environment:The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the store briefly. Position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associate's time will be spent in direct contact with our customers and their dogs. During Dog Training Instructor Program travel to mentor store may be required.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Purpose Statement

Responsible for the efficient execution of merchandising to ensure consistency with product sets and signage displays in the store and when necessary across a group of stores in a Market or District. Reduce time spent on merchandising processes due to an increased familiarity of sets. A ssist in the receiving of merchandise to and from the store and to ensure that all merchandise is accurately stocked and priced, and provide guest service, as necessary. This job is composed of a variety of different tasks which may be covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks, most questions are directed to the Merchandise Operations Leader, Store Leader and/or the Leader on Duty.

Key Accountabilities

• Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests.

• Knowledge of the store product and strong merchandising and organization skills.

• Ability to be diligent in completion of time keeping, mileage calculations and expenses.

• Access to reliable transportation, proper liability insurance.

• Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.

• Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.

• Move merchandise up to 50 pounds.

• Assist with the unloading, pricing and stocking of merchandise according to operational guidelines in order to ensure that the store is well stocked and that supply counts are accurate.

• Verify that all pricing and inventory information is accurate, ensure that all merchandise is properly priced, that all SKU information is correct and that all required inventory control paperwork is competed accurately and in a timely manner.

• Adhere to and promote established safety procedures.

• Perform routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, bathroom maintenance, etc.

• Participate in the completion of quarterly and annual physical inventory counts.

• May travel to a designated store group following a scheduled timeline to complete projects (such as; Category Reviews, Action Memos, Recalls, Resets, etc.).

• Complete projects following policies & procedure; cleaning, planogram sets, proper labeling, signage & fixture needs of project, disposal of RTV items as a result of set, appropriate hazardous waste storage and clean up.

• Analyze on-site/actual conditions in comparison to written plan, identify necessary corrections and recommend alterations as necessary and troubleshoot resolution. Coordination with Store/Field partners and/or Support Center departments/partners to ensure actual fixturing, floor plan set-up, stocking and merchandising is completed according to scheduled plan and if changes are made that they are properly communicated for all assigned locations.

• Communicate with the Merchandise Operations Leader and the Store Leader upon completion of day on any remaining unfinished projects, blue dot program needs, screen correction information for the Store to complete at end of day, overall set changes (adds/deletes/moves), DMB, POGS and sign off of completion form.

Special Projects as needed; Space Optimization, POG integrity, Ad promotions, etc.

Nature of Supervision:

General instruction provided on some, but not all tasks and work is generally checked upon completion.

Supervisory Responsibility:

None

Education and Experience

While a high school diploma or its equivalent (GED) is generally preferred, an applicant must be able to demonstrate basic math proficiency and above average communication skills.

Work Environment

The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store partners.

Contacts:

The partner will work primarily with District and Store Leaders and some Support Center(s) contacts to set timelines for project completion.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world!

What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco