Company Detail

Job Description

The Resident Caregiver assists residents in all aspects of their daily life as indicated in the resident service plan, including personal care, food service, housekeeping, laundry, behavior management, socialization, activities, orientation, and information needs. This position requires tact, sensitivity, and professionalism due to the constant interaction with residents and families to guarantee their satisfaction.

AMAZING benefits including no mandate to stay over for shift coverage, Daily Pay, referral bonuses, uniforms, employee discounts with Verizon, Costco, Disney & more, employee appreciation events, EAP and more for our PRN staff

Job Requirements:

Education: High School diploma (Springhouse); High School diploma or equivalent (Arden Courts/Linden Village) Skills: Basic reading and writing skills, and ability to speak English in an understandable manner Years of Experience: Knowledge and experience in working with elderly; Previous dementia experience preferred License: N/A Certification: Certification required according to state regulations; Must successfully complete the required Springhouse's/Arden Courts' training

Physical Demands: Ability to stand, walk, bend, and squat for prolonged periods; Ability to push and pull objects and lift and carry up to 50 pounds, unassisted, on a frequent basis; Full use of hands, arms, and legs (for washing, bathing, dressing, writing, cleaning); Ability to read thermometers, charts and testing equipment and ability to operate clothes washers and dryers and kitchen appliances (Arden Courts/Linden Village); good physical and mental health (Arden Courts/Linden Village/Springhouse)

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 80829

Job Detail

• Company:
  ProMedica Health System

Job Description

The Resident Caregiver assists residents in all aspects of their daily life as indicated in the resident service plan, including personal care, food service, housekeeping, laundry, behavior management, socialization, activities, orientation, and information needs. This position requires tact, sensitivity, and professionalism due to the constant interaction with residents and families to guarantee their satisfaction.

AMAZING benefits with NO WAITING PERIOD including no mandate to stay over for shift coverage, Daily Pay, referral bonuses, uniforms, employee discounts with Verizon, Costco, Disney & more, employee appreciation events, EAP, dental, vision, company paid life insurance and paid time off for part-time staff

Job Requirements:

Education: High School diploma (Springhouse); High School diploma or equivalent (Arden Courts/Linden Village) Skills: Basic reading and writing skills, and ability to speak English in an understandable manner Years of Experience: Knowledge and experience in working with elderly; Previous dementia experience preferred License: N/A Certification: Certification required according to state regulations; Must successfully complete the required Springhouse's/Arden Courts' training

Physical Demands: Ability to stand, walk, bend, and squat for prolonged periods; Ability to push and pull objects and lift and carry up to 50 pounds, unassisted, on a frequent basis; Full use of hands, arms, and legs (for washing, bathing, dressing, writing, cleaning); Ability to read thermometers, charts and testing equipment and ability to operate clothes washers and dryers and kitchen appliances (Arden Courts/Linden Village); good physical and mental health (Arden Courts/Linden Village/Springhouse)

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 80830

Job Detail

• Company:
  ProMedica Health System

Job Description

ProMedica Bay Park Hospital caters to communities east of the Maumee River. Our campus includes a state-of-the-art community hospital with 91 private beds and a professional office building dedicated to doctors' offices and outpatient rehabilitation, as well as a treatment and diagnostic center. The hospital itself was designed with patient comfort and healing in mind, with wider hallways, single-patient rooms and an abundance of natural light.

The Registered Nurse assesses, plans, implements and evaluates the nursing care provided to a group of patients. This nurse leads the nursing team members in the care as directed by the attending physician and in collaboration with other health care providers in accordance with the philosophy and policies of ProMedica Acute Care Hospitals. Actively participates in the creation of an environment that fosters patient, family, physician and employee satisfaction. Ensures decisions made are based on patient and family centered care philosophy utilizing evidenced based practices, and focused on safety, customer satisfaction, and quality outcomes.

Scope of Service: The Registered Nurse provides nursing care to individuals and groups which require specialized knowledge, judgment, and skill derived from the principles of biological, physical, behavioral, social, spiritual/cultural, and nursing sciences. The Registered Nurse functions within the full scope of nursing practice as noted by the Board of Nursing of their designated state for which they are practicing in addition to compliance with any of the hospitals accrediting bodies.

::

Job Requirements:

Competencies, Skills, Training & Abilities - Complies with nursing process. - Ability to respond effectively and efficiently to critical situations involving patients, personnel and visitors in a professional manner. - Performs basic nursing skills competently. - Ability to evaluate own daily practice for errors and pursue corrective action. - Engages in the changing environment and is open to new ideas. - Functions as a dependable team member, assisting when requested or when the need is obvious. - Communicates effectively and empathetically with all members of the healthcare team including patients. - Responsible for continued professional growth and development and competency. - Navigate and retrieve information from the computer and healthcare record. Licensure/Registration/Certification - Current State license as a Registered Nurse. - Current CPR training. - Specialty certifications as required. - BSN preferred. - The RN in Ohio must complete twenty-four contact hours of continuing education during his/her licensure period. At least 1 hour of contact hours must be related to Chapter 4723 of the Ohio nurse practice code and rules. Personal Protective Equipment (PPE) - Demonstrates knowledge and use of standard precautions and PPE. - Demonstrates knowledge and use of safe patient handling equipment. Physical Demands - Must be able to tolerate exposure to dust, fumes, chemicals, temperature changes, and exposure to blood borne pathogens and bodily fluids. - Must be able to attain all health requirements as identified by the organization (i.e., PPD, respirator training, vaccines, as appropriate). - Must be able to move about hospital and between workstations; and prolonged periods of standing. * - Must be able to frequently move, lift or carry light to heavy patients or equipment. * - Must be able to lift medium materials, non-material handling; continuous standing, walking, bending, stooping and reaching; frequent pushing, pulling and squatting.

Occasional sitting, stairs and kneeling. **

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 73282

Job Detail

• Company:
  ProMedica Health System

Job Description

This LPN position is a staff position that has direct care responsibilities as well as supervisor responsibility for caregivers. The Licensed Practical Nurse - LPN is responsible for supervising nursing personnel to deliver nursing care and within scope of practice coordinates care delivery, which will ensure that resident's needs are met in accordance with professional standards of practice through physician orders, facility policies and procedures, and federal, state and local guidelines.

Non-profit company qualifies for Federal Student Loan Forgiveness program

$5,000 SIGN ON BONUS PLUS AMAZING benefits with NO WAITING PERIOD including no mandate to stay over for shift coverage, referral bonuses, tuition reimbursement, student loan repayment assistance, employee discounts with Verizon, Costco, Disney & more, employee appreciation events, uniforms, EAP, medical, dental, 401K, vision, company paid life insurance, paid time off, paid parental leave, pet insurance and more

Job Requirements:

Skills: Ability to read thermometers, charts and testing equipment; Must be able to read, write, and speak English in an understandable manner Years of Experience: 2-3 years clinical experience; Gerontological nursing including dementia population preferred License: Must have a valid and current LPN/LVN state license

Physical Demands: Ability to sit, stand, walk, bend and squat for prolonged periods; Ability to push and pull objects and lift and carry up to 20 pounds, unassisted on a frequent basis (occasionally up to 50 pounds, unassisted); Full use of gross and fine motor skills of the upper and lower extremities (i.e., treatments, dressing changes, medication supervision, writing notations, etc.)

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 80827

Job Detail

• Company:
  ProMedica Health System

Job Description

POSITION SUMMARY

Functioning as a team member within a patient centric care delivery model for high quality and service within the practice setting. Able to proficiently and effectively navigate through multiple information technology platforms and applications. Renders direct patient care services under supervision demonstrating ProMedica's values to the patient.

ACCOUNTABILITIES

1. Reports for scheduled shifts on time and in a professional manner with regard to behavior, telephone courtesy, dress, identification, and communication with patients' colleagues, and outside agencies.

2. Works closely with the provider and leadership to continually improve the patient experience though daily patient care, clerical support, ongoing projects and assumes additional duties as needed in a self-directed manner.

3. Prepares the patient for the visit by taking vital signs, documenting and order entry within the EPIC system, arranging and coordinating support and ancillary services for patient care, preparing patient rooms for visits, stocking exam rooms, preparing schedules, and providing general support to the providers and patients. Performs specific specialized tests (i.e. pulmonary function tests, phlebotomy procedures) as needed.

4. Provides for a safe patient experience through adherence to clinical protocols, regulatory requirements, manufacturer standards and reports any potential equipment malfunctions or safety violations.

5. May support a variety of clerical office functions including calls, documentation, scanning, etc.

6. Within scope of Medical Assistant, demonstrates clinical knowledge and focuses on customer service to answer and triage patient telephone calls. Records complete and accurate messages and obtains necessary instructions from providers and nurses, etc. when appropriate.

7. Supports internal and external customers, to maintain a superior customer experience across the continuum of care through teamwork. Communicates professionally with patients, providers, and co-workers at all times. Actively participates and is engaged in staff meetings.

8. Collaborates with leadership and other staff to recommend changes to improve the safety, quality, and efficiency of patient care.

9. Performs other duties as assigned that support ProMedica's core values.

• REQUIRED QUALIFICATIONS

Education: Must be a high school graduate or its equivalent.

Skills:

- Able to promote a strong commitment towards achieving outstanding internal and external customer satisfaction and superior patient experience.

- Able to work independently, prioritize, problem solve and work cooperatively with faculty and staff.

Certification: BLS (CPR), must present a current BLS course card from the AHA at time of employment or obtain certification within 90 days of hire

PREFERRED QUALIFICATIONS

Education: Completion of a recognized MA program at an accredited college or university.

Years of Experience: 1+ years experience in direct patient care preferred.

Certification: Applicable medical certification preferred (MA, EMT, STNA, etc...)

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 80820

Job Detail

• Company:
  ProMedica Health System

Job Description

POSITION SUMMARY

Functioning as a team member within a patient centric care delivery model for high quality and service within the practice setting. Able to proficiently and effectively navigate through multiple information technology platforms and applications. Renders direct patient care services under supervision demonstrating ProMedica's values to the patient.

ACCOUNTABILITIES

1. Reports for scheduled shifts on time and in a professional manner with regard to behavior, telephone courtesy, dress, identification, and communication with patients' colleagues, and outside agencies.

2. Works closely with the provider and leadership to continually improve the patient experience though daily patient care, clerical support, ongoing projects and assumes additional duties as needed in a self-directed manner.

3. Prepares the patient for the visit by taking vital signs, documenting and order entry within the EPIC system, arranging and coordinating support and ancillary services for patient care, preparing patient rooms for visits, stocking exam rooms, preparing schedules, and providing general support to the providers and patients. Performs specific specialized tests (i.e. pulmonary function tests, phlebotomy procedures) as needed.

4. Provides for a safe patient experience through adherence to clinical protocols, regulatory requirements, manufacturer standards and reports any potential equipment malfunctions or safety violations.

5. May support a variety of clerical office functions including calls, documentation, scanning, etc.

6. Within scope of Medical Assistant, demonstrates clinical knowledge and focuses on customer service to answer and triage patient telephone calls. Records complete and accurate messages and obtains necessary instructions from providers and nurses, etc. when appropriate.

7. Supports internal and external customers, to maintain a superior customer experience across the continuum of care through teamwork. Communicates professionally with patients, providers, and co-workers at all times. Actively participates and is engaged in staff meetings.

8. Collaborates with leadership and other staff to recommend changes to improve the safety, quality, and efficiency of patient care.

9. Performs other duties as assigned that support ProMedica's core values.

• REQUIRED QUALIFICATIONS

Education: Must be a high school graduate or its equivalent.

Skills:

- Able to promote a strong commitment towards achieving outstanding internal and external customer satisfaction and superior patient experience.

- Able to work independently, prioritize, problem solve and work cooperatively with faculty and staff.

Certification: BLS (CPR), must present a current BLS course card from the AHA at time of employment or obtain certification within 90 days of hire

PREFERRED QUALIFICATIONS

Education: Completion of a recognized MA program at an accredited college or university.

Years of Experience: 1+ years experience in direct patient care preferred.

Certification: Applicable medical certification preferred (MA, EMT, STNA, etc...)

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 80821

Job Detail

• Company:
  ProMedica Health System

Job Description

POSITION SUMMARY

Functioning as a team member within a patient centric care delivery model for high quality and service within the practice setting. Able to proficiently and effectively navigate through multiple information technology platforms and applications. Renders direct patient care services under supervision demonstrating ProMedica's values to the patient.

ACCOUNTABILITIES

1. Reports for scheduled shifts on time and in a professional manner with regard to behavior, telephone courtesy, dress, identification, and communication with patients' colleagues, and outside agencies.

2. Works closely with the provider and leadership to continually improve the patient experience though daily patient care, clerical support, ongoing projects and assumes additional duties as needed in a self-directed manner.

3. Prepares the patient for the visit by taking vital signs, documenting and order entry within the EPIC system, arranging and coordinating support and ancillary services for patient care, preparing patient rooms for visits, stocking exam rooms, preparing schedules, and providing general support to the providers and patients. Performs specific specialized tests (i.e. pulmonary function tests, phlebotomy procedures) as needed.

4. Provides for a safe patient experience through adherence to clinical protocols, regulatory requirements, manufacturer standards and reports any potential equipment malfunctions or safety violations.

5. May support a variety of clerical office functions including calls, documentation, scanning, etc.

6. Within scope of Medical Assistant, demonstrates clinical knowledge and focuses on customer service to answer and triage patient telephone calls. Records complete and accurate messages and obtains necessary instructions from providers and nurses, etc. when appropriate.

7. Supports internal and external customers, to maintain a superior customer experience across the continuum of care through teamwork. Communicates professionally with patients, providers, and co-workers at all times. Actively participates and is engaged in staff meetings.

8. Collaborates with leadership and other staff to recommend changes to improve the safety, quality, and efficiency of patient care.

9. Performs other duties as assigned that support ProMedica's core values.

Job Requirements:

REQUIRED QUALIFICATIONS

Education: Must be a high school graduate or its equivalent.

Skills:

- Able to promote a strong commitment towards achieving outstanding internal and external customer satisfaction and superior patient experience.

- Able to work independently, prioritize, problem solve and work cooperatively with faculty and staff.

Certification: BLS (CPR), must present a current BLS course card from the AHA at time of employment or obtain certification within 90 days of hire

PREFERRED QUALIFICATIONS

Education: Completion of a recognized MA program at an accredited college or university.

Years of Experience: 1+ years experience in direct patient care preferred.

Certification: Applicable medical certification preferred (MA, EMT, STNA, etc...)

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category . In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 80817

Job Detail

• Company:
  ProMedica Health System

Job Description

Being a part of a large family has advantages. With more than 500 ProMedica Physicians and advanced practice providers, our network is the region's most complete, with connections to leading hospitals and a wide spectrum of health services. ProMedica Physicians have locations serving northwest Ohio and Southeast Michigan, all working together with a single mission: the health of our communities.

Registers/pre-registers patients to receive medical services in clinic, laboratory, inpatient, outpatient or emergency department. Obtains demographic information, validates insurance, and receives/post payments. Adheres to necessary regulatory requirements. Answers and/or refers questions received from patients, visitors, and staff to appropriate department. Performs various related clerical functions. Always shows respect and value for our customer and projects an image of professionalism.

Accountabilities/Performance Standards

• Perform a variety of face-to-face registration, pre-registration, walk in outpatient scheduling, and collection functions for all patients including self-pay patients.

• Utilize electronic insurance verification system to verify insurance benefits and determine copay and/or coinsurance for the patient's services; ask all eligible patients for copay and/or coinsurance to meet monthly Point of Service goals.

• Contacts patients via phone for necessary information pertaining to registration, billing and financial responsibility via our pre-registration process.

• Assists patients at time of service with general benefit and financial responsibility inquires and posts payments to patient accounts as appropriate.

• Manages time effectively to perform complete registration questionnaires while meeting departmental productivity standards in compliance with system productivity policies. Uses time to complete other departmental duties when patients cannot be registered.

• Maintains high attention to detail by reviewing all work for completeness and accuracy in compliance with system quality assurance policies. Completes registrations to meet department accuracy standards for error-free work as demonstrated on the monthly KPI (Key Performance Indicators).

• Understand basic Registration processes and provide feedback to management on issues that impede timeliness or quality of Registration and work with management to resolve.

• Independently review assigned reports/work queues to ensure goals and deadlines are met.

• Maintains current knowledge of insurance requirements communicated by email, memorandum, educational matrices and in-services.

• Seeks assistance from Financial Counselors when needed to maintain patient flow while resolving financial issues. Communicates effectively with service delivery areas when unresolved financial issues threaten appointment schedules.

• Respects the rights and dignity of all patients. Provides and maintains patient privacy at all times. Is compliant with HIPAA guidelines and privacy practices, patient confidentiality and patient rights.

• Escorts customer/employees to their requested location when possible. (Site Specific).

• Immediately approaches a customer or employee who seems lost and offers assistance.

• Takes ownership of a customer's problem. Ensures the matter is resolved in a timely manner if able or exculpate to the appropriate department.

• Functions as a team member to organize and prioritize responsibilities to complete daily work requirements:

• a. Complies with changes in duties and assignments in a positive and cooperative manner.

• b. Adjusts to peaks in workload: demonstrates flexibility and adaptability to change.

• c. Completes assignments in appropriate time frames.

• d. Offers assistance to co-workers to ensure completion of all assigned duties as necessary.

• e. Performs duties in a self-directed manner with minimal supervision or direction.

• Demonstrates a positive, supportive, respectful and helpful attitude in interactions with all department customers (patients, physicians, visitors and other healthcare team members).

• Assist management with training new staff as necessary.

• Other duties as assigned.

Job Requirements:

• High school diploma or GED.

• Type accuracy of 85%.

• Experience with a computer database program preferred.

• Previous experience in registration, credit/collection or billing, in a healthcare setting is preferred.

• Demonstrate the ability to accurately and independently solve problems.

• Excellent communication and negotiation skills to interact with patients and guarantors to explain payment and billing policies and persuade patients to settle account balances.

• Provide excellent customer service to all customers internally and externally while demonstrating ProMedica's values of compassion, innovation, teamwork, and excellence.

• Ability to move about and between workstations.

• Effective interpersonal skills.

• Input and retrieve information from computer.

• Must be able to complete 4-5 weeks of full time training, Monday thru Friday 8 a.m. - 5 p.m. or 9 a.m. - 6 p.m.

ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 80727

Job Detail

• Company:
  ProMedica Health System

Job Description

Being a part of a large family has advantages. With more than 500 ProMedica Physicians and advanced practice providers, our network is the region's most complete, with connections to leading hospitals and a wide spectrum of health services. ProMedica Physicians have locations serving northwest Ohio and Southeast Michigan, all working together with a single mission: the health of our communities.

Registers/pre-registers patients to receive medical services in clinic, laboratory, inpatient, outpatient or emergency department. Obtains demographic information, validates insurance, and receives/post payments. Adheres to necessary regulatory requirements. Answers and/or refers questions received from patients, visitors, and staff to appropriate department. Performs various related clerical functions. Always shows respect and value for our customer and projects an image of professionalism.

Accountabilities/Performance Standards

• Perform a variety of face-to-face registration, pre-registration, walk in outpatient scheduling, and collection functions for all patients including self-pay patients.

• Utilize electronic insurance verification system to verify insurance benefits and determine copay and/or coinsurance for the patient's services; ask all eligible patients for copay and/or coinsurance to meet monthly Point of Service goals.

• Contacts patients via phone for necessary information pertaining to registration, billing and financial responsibility via our pre-registration process.

• Assists patients at time of service with general benefit and financial responsibility inquires and posts payments to patient accounts as appropriate.

• Manages time effectively to perform complete registration questionnaires while meeting departmental productivity standards in compliance with system productivity policies. Uses time to complete other departmental duties when patients cannot be registered.

• Maintains high attention to detail by reviewing all work for completeness and accuracy in compliance with system quality assurance policies. Completes registrations to meet department accuracy standards for error-free work as demonstrated on the monthly KPI (Key Performance Indicators).

• Understand basic Registration processes and provide feedback to management on issues that impede timeliness or quality of Registration and work with management to resolve.

• Independently review assigned reports/work queues to ensure goals and deadlines are met.

• Maintains current knowledge of insurance requirements communicated by email, memorandum, educational matrices and in-services.

• Seeks assistance from Financial Counselors when needed to maintain patient flow while resolving financial issues. Communicates effectively with service delivery areas when unresolved financial issues threaten appointment schedules.

• Respects the rights and dignity of all patients. Provides and maintains patient privacy at all times. Is compliant with HIPAA guidelines and privacy practices, patient confidentiality and patient rights.

• Escorts customer/employees to their requested location when possible. (Site Specific).

• Immediately approaches a customer or employee who seems lost and offers assistance.

• Takes ownership of a customer's problem. Ensures the matter is resolved in a timely manner if able or exculpate to the appropriate department.

• Functions as a team member to organize and prioritize responsibilities to complete daily work requirements:

• a. Complies with changes in duties and assignments in a positive and cooperative manner.

• b. Adjusts to peaks in workload: demonstrates flexibility and adaptability to change.

• c. Completes assignments in appropriate time frames.

• d. Offers assistance to co-workers to ensure completion of all assigned duties as necessary.

• e. Performs duties in a self-directed manner with minimal supervision or direction.

• Demonstrates a positive, supportive, respectful and helpful attitude in interactions with all department customers (patients, physicians, visitors and other healthcare team members).

• Assist management with training new staff as necessary.

• Other duties as assigned.

Job Requirements:

• High school diploma or GED.

• Type accuracy of 85%.

• Experience with a computer database program preferred.

• Previous experience in registration, credit/collection or billing, in a healthcare setting is preferred.

• Demonstrate the ability to accurately and independently solve problems.

• Excellent communication and negotiation skills to interact with patients and guarantors to explain payment and billing policies and persuade patients to settle account balances.

• Provide excellent customer service to all customers internally and externally while demonstrating ProMedica's values of compassion, innovation, teamwork, and excellence.

• Ability to move about and between workstations.

• Effective interpersonal skills.

• Input and retrieve information from computer.

• Must be able to complete 4-5 weeks of full time training, Monday thru Friday 8 a.m. - 5 p.m. or 9 a.m. - 6 p.m.

ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 80726

Job Detail

• Company:
  ProMedica Health System

Job Description

Responsible for planning, organizing, coordinating, facilitating Healing Care activities and services related to cancer services for ProMedica Cancer Institute

• Develop a calendar monthly, outlining the Healing Care services available to cancer patients, families, and significant others.

• Collaborates with Healing Care practitioners to develop services designed to meet patient needs.

• Promotes and participates in Healing Care services for patients.

• Maintains statistics for Healing Care Program attendance, services, etc

• Participates in Performance Improvement/QA activities

• Seeks opportunities to promote the Healing Care Program

• Maintains expertise and competence in Healing Care interventions.

• Follows established department policy in relation to the orientation criteria and continuing education expectations to ensure the department standards are met yearly.

REQUIRED QUALIFICATIONS

Skills: Must be able to communicate and respond to inquiries; requires effective interpersonal and critical thinking skills. Must be able to work independently.

Years of Experience: Minimum of 2 years experience in nursing

License: Registered Nurse

PREFERRED QUALIFICATIONS

Education: Bachelor's Degree in Nursing

Certification: Oncology Certified Nurse (OCN) and/or Certified Breast Care Nurse (CBCN), or willingness to achieve within 3-5 years of hire.

Years of Experience: Minimum of 2 years experience in oncology.

ADDITIONAL EXPERIENCE

Exceptional problem-solving, critical thinking, organizational, interpersonal, and written/verbal communication skills. Ability to work in self-directed environment with attention to detail, follow through, and has moderate level of computer skills.

WORKING CONDITIONS

Personal Protective Equipment: Exposure to expected hospital conditions. Must be able to tolerate use of contact precautions.

Physical Demands: Frequent sitting and computer use. Regular exposure to patient care environment. Must be able to move about the office between workstations.

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity or gender expression, age, disability, military or veteran status, height, weight, familial or marital status, or genetics.

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 80705

Job Detail

• Company:
  ProMedica Health System

Job Description

This LPN position is a staff position that has direct care responsibilities as well as supervisor responsibility for caregivers. The Licensed Practical Nurse - LPN is responsible for supervising nursing personnel to deliver nursing care and within scope of practice coordinates care delivery, which will ensure that resident's needs are met in accordance with professional standards of practice through physician orders, facility policies and procedures, and federal, state and local guidelines.

Non-profit company qualifies for Federal Student Loan Forgiveness program

$5,000 SIGN ON BONUS PLUS AMAZING benefits with NO WAITING PERIOD including no mandate to stay over for shift coverage, referral bonuses, tuition reimbursement, student loan repayment assistance, employee discounts with Verizon, Costco, Disney & more, employee appreciation events, uniforms, EAP, medical, dental, 401K, vision, company paid life insurance, paid time off, paid parental leave, pet insurance and more

Job Requirements:

Skills: Ability to read thermometers, charts and testing equipment; Must be able to read, write, and speak English in an understandable manner Years of Experience: 2-3 years clinical experience; Gerontological nursing including dementia population preferred License: Must have a valid and current LPN/LVN state license

Physical Demands: Ability to sit, stand, walk, bend and squat for prolonged periods; Ability to push and pull objects and lift and carry up to 20 pounds, unassisted on a frequent basis (occasionally up to 50 pounds, unassisted); Full use of gross and fine motor skills of the upper and lower extremities (i.e., treatments, dressing changes, medication supervision, writing notations, etc.)

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 80827

Job Detail

• Company:
  ProMedica Health System

Job Description

Being a part of a large family has advantages. With more than 500 ProMedica Physicians and advanced practice providers, our network is the region's most complete, with connections to leading hospitals and a wide spectrum of health services. ProMedica Physicians have locations serving northwest Ohio and Southeast Michigan, all working together with a single mission: the health of our communities.

Registers/pre-registers patients to receive medical services in clinic, laboratory, inpatient, outpatient or emergency department. Obtains demographic information, validates insurance, and receives/post payments. Adheres to necessary regulatory requirements. Answers and/or refers questions received from patients, visitors, and staff to appropriate department. Performs various related clerical functions. Always shows respect and value for our customer and projects an image of professionalism.

Accountabilities/Performance Standards

• Perform a variety of face-to-face registration, pre-registration, walk in outpatient scheduling, and collection functions for all patients including self-pay patients.

• Utilize electronic insurance verification system to verify insurance benefits and determine copay and/or coinsurance for the patient's services; ask all eligible patients for copay and/or coinsurance to meet monthly Point of Service goals.

• Contacts patients via phone for necessary information pertaining to registration, billing and financial responsibility via our pre-registration process.

• Assists patients at time of service with general benefit and financial responsibility inquires and posts payments to patient accounts as appropriate.

• Manages time effectively to perform complete registration questionnaires while meeting departmental productivity standards in compliance with system productivity policies. Uses time to complete other departmental duties when patients cannot be registered.

• Maintains high attention to detail by reviewing all work for completeness and accuracy in compliance with system quality assurance policies. Completes registrations to meet department accuracy standards for error-free work as demonstrated on the monthly KPI (Key Performance Indicators).

• Understand basic Registration processes and provide feedback to management on issues that impede timeliness or quality of Registration and work with management to resolve.

• Independently review assigned reports/work queues to ensure goals and deadlines are met.

• Maintains current knowledge of insurance requirements communicated by email, memorandum, educational matrices and in-services.

• Seeks assistance from Financial Counselors when needed to maintain patient flow while resolving financial issues. Communicates effectively with service delivery areas when unresolved financial issues threaten appointment schedules.

• Respects the rights and dignity of all patients. Provides and maintains patient privacy at all times. Is compliant with HIPAA guidelines and privacy practices, patient confidentiality and patient rights.

• Escorts customer/employees to their requested location when possible. (Site Specific).

• Immediately approaches a customer or employee who seems lost and offers assistance.

• Takes ownership of a customer's problem. Ensures the matter is resolved in a timely manner if able or exculpate to the appropriate department.

• Functions as a team member to organize and prioritize responsibilities to complete daily work requirements:

• a. Complies with changes in duties and assignments in a positive and cooperative manner.

• b. Adjusts to peaks in workload: demonstrates flexibility and adaptability to change.

• c. Completes assignments in appropriate time frames.

• d. Offers assistance to co-workers to ensure completion of all assigned duties as necessary.

• e. Performs duties in a self-directed manner with minimal supervision or direction.

• Demonstrates a positive, supportive, respectful and helpful attitude in interactions with all department customers (patients, physicians, visitors and other healthcare team members).

• Assist management with training new staff as necessary.

• Other duties as assigned.

Job Requirements:

• High school diploma or GED.

• Type accuracy of 85%.

• Experience with a computer database program preferred.

• Previous experience in registration, credit/collection or billing, in a healthcare setting is preferred.

• Demonstrate the ability to accurately and independently solve problems.

• Excellent communication and negotiation skills to interact with patients and guarantors to explain payment and billing policies and persuade patients to settle account balances.

• Provide excellent customer service to all customers internally and externally while demonstrating ProMedica's values of compassion, innovation, teamwork, and excellence.

• Ability to move about and between workstations.

• Effective interpersonal skills.

• Input and retrieve information from computer.

• Must be able to complete 4-5 weeks of full time training, Monday thru Friday 8 a.m. - 5 p.m. or 9 a.m. - 6 p.m.

ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 80725

Job Detail

• Company:
  ProMedica Health System

Job Description

ProMedica Bay Park Hospital caters to communities east of the Maumee River. Our campus includes a state-of-the-art community hospital with 91 private beds and a professional office building dedicated to doctors' offices and outpatient rehabilitation, as well as a treatment and diagnostic center. The hospital itself was designed with patient comfort and healing in mind, with wider hallways, single-patient rooms and an abundance of natural light.

The Registered Nurse assesses, plans, implements and evaluates the nursing care provided to a group of patients. This nurse leads the nursing team members in the care as directed by the attending physician and in collaboration with other health care providers in accordance with the philosophy and policies of ProMedica Acute Care Hospitals. Actively participates in the creation of an environment that fosters patient, family, physician and employee satisfaction. Ensures decisions made are based on patient and family centered care philosophy utilizing evidenced based practices, and focused on safety, customer satisfaction, and quality outcomes.

Scope of Service: The Registered Nurse provides nursing care to individuals and groups which require specialized knowledge, judgment, and skill derived from the principles of biological, physical, behavioral, social, spiritual/cultural, and nursing sciences. The Registered Nurse functions within the full scope of nursing practice as noted by the Board of Nursing of their designated state for which they are practicing in addition to compliance with any of the hospitals accrediting bodies.

::

Job Requirements:

Competencies, Skills, Training & Abilities - Complies with nursing process. - Ability to respond effectively and efficiently to critical situations involving patients, personnel and visitors in a professional manner. - Performs basic nursing skills competently. - Ability to evaluate own daily practice for errors and pursue corrective action. - Engages in the changing environment and is open to new ideas. - Functions as a dependable team member, assisting when requested or when the need is obvious. - Communicates effectively and empathetically with all members of the healthcare team including patients. - Responsible for continued professional growth and development and competency. - Navigate and retrieve information from the computer and healthcare record. Licensure/Registration/Certification - Current State license as a Registered Nurse. - Current CPR training. - Specialty certifications as required. - BSN preferred. - The RN in Ohio must complete twenty-four contact hours of continuing education during his/her licensure period. At least 1 hour of contact hours must be related to Chapter 4723 of the Ohio nurse practice code and rules. Personal Protective Equipment (PPE) - Demonstrates knowledge and use of standard precautions and PPE. - Demonstrates knowledge and use of safe patient handling equipment. Physical Demands - Must be able to tolerate exposure to dust, fumes, chemicals, temperature changes, and exposure to blood borne pathogens and bodily fluids. - Must be able to attain all health requirements as identified by the organization (i.e., PPD, respirator training, vaccines, as appropriate). - Must be able to move about hospital and between workstations; and prolonged periods of standing. * - Must be able to frequently move, lift or carry light to heavy patients or equipment. * - Must be able to lift medium materials, non-material handling; continuous standing, walking, bending, stooping and reaching; frequent pushing, pulling and squatting.

Occasional sitting, stairs and kneeling. **

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 73282

Job Detail

• Company:
  ProMedica Health System

Job Description

ProMedica is seeking a Full Time Hospitalist to join our well-established hospitalist team at ProMedica Monroe Regional Hospital. Excellent internal medicine-focused hospitalist opportunity for candidates in their third year of Internal Medicine residency or BC/BE in this specialty. Hospitalist experience a plus but not required. Academic focus and teaching experience preferred.

Advantages:

• Employment with ProMedica Physicians, the largest multi-specialty group in the region with more than 1200 employed physicians and advanced practice providers

• Superb work environment

• 7:00AM - 7:00PM; 7 on 7 off, with 7 days of vacation

• Work collaboratively with Advance Practice Providers

• No procedures

• Generous benefits package including medical, dental, vision, 401k, malpractice insurance, vacation, CME

• QPI bonuses

• Relocation assistance

Job Requirements:

Job Requirements

• MD/DO

• Family Medicine with Internal Medicine focus

• BC/BE

• Academic focus

• Teaching experience preferred

• Must demonstrate and promote a strong commitment toward achieving customer / patient satisfaction

• Post offer pre-employment required to include drug screen testing

  ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

  Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category . In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

  Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 80823

Job Detail

• Company:
  ProMedica Health System

Job Description

ProMedica Coldwater Regional Hospital has been providing high-quality health care services to the Branch County community since 1939. Located in Coldwater, Michigan, ProMedica Coldwater has 71 acute medical beds and 16 adult psychiatric beds to care for patients and their families.

Registers/pre-registers patients to receive medical services in clinic, laboratory, inpatient, outpatient or emergency department. Obtains demographic information, validates insurance, and receives/post payments. Adheres to necessary regulatory requirements. Answers and/or refers questions received from patients, visitors, and staff to appropriate department. Performs various related clerical functions. Always shows respect and value for our customer and projects an image of professionalism.

Accountabilities/Performance Standards

• Perform a variety of face-to-face registration, pre-registration, walk in outpatient scheduling, and collection functions for all patients including self-pay patients.

• Utilize electronic insurance verification system to verify insurance benefits and determine copay and/or coinsurance for the patient's services; ask all eligible patients for copay and/or coinsurance to meet monthly Point of Service goals.

• Contacts patients via phone for necessary information pertaining to registration, billing and financial responsibility via our pre-registration process.

• Assists patients at time of service with general benefit and financial responsibility inquires and posts payments to patient accounts as appropriate.

• Manages time effectively to perform complete registration questionnaires while meeting departmental productivity standards in compliance with system productivity policies. Uses time to complete other departmental duties when patients cannot be registered.

• Maintains high attention to detail by reviewing all work for completeness and accuracy in compliance with system quality assurance policies. Completes registrations to meet department accuracy standards for error-free work as demonstrated on the monthly KPI (Key Performance Indicators).

• Understand basic Registration processes and provide feedback to management on issues that impede timeliness or quality of Registration and work with management to resolve.

• Independently review assigned reports/work queues to ensure goals and deadlines are met.

• Maintains current knowledge of insurance requirements communicated by email, memorandum, educational matrices and in-services.

• Seeks assistance from Financial Counselors when needed to maintain patient flow while resolving financial issues. Communicates effectively with service delivery areas when unresolved financial issues threaten appointment schedules.

• Respects the rights and dignity of all patients. Provides and maintains patient privacy at all times. Is compliant with HIPAA guidelines and privacy practices, patient confidentiality and patient rights.

• Escorts customer/employees to their requested location when possible. (Site Specific).

• Immediately approaches a customer or employee who seems lost and offers assistance.

• Takes ownership of a customer's problem. Ensures the matter is resolved in a timely manner if able or exculpate to the appropriate department.

• Functions as a team member to organize and prioritize responsibilities to complete daily work requirements:

• a. Complies with changes in duties and assignments in a positive and cooperative manner.

• b. Adjusts to peaks in workload: demonstrates flexibility and adaptability to change.

• c. Completes assignments in appropriate time frames.

• d. Offers assistance to co-workers to ensure completion of all assigned duties as necessary.

• e. Performs duties in a self-directed manner with minimal supervision or direction.

• Demonstrates a positive, supportive, respectful and helpful attitude in interactions with all department customers (patients, physicians, visitors and other healthcare team members).

• Assist management with training new staff as necessary.

• Other duties as assigned.

Job Requirements:

• High school diploma or GED.

• Type accuracy of 85%.

• Experience with a computer database program preferred.

• Previous experience in registration, credit/collection or billing, in a healthcare setting is preferred.

• Demonstrate the ability to accurately and independently solve problems.

• Excellent communication and negotiation skills to interact with patients and guarantors to explain payment and billing policies and persuade patients to settle account balances.

• Provide excellent customer service to all customers internally and externally while demonstrating ProMedica's values of compassion, innovation, teamwork, and excellence.

• Ability to move about and between workstations.

• Effective interpersonal skills.

• Input and retrieve information from computer.

• Must be able to complete 4-5 weeks of full time training, Monday thru Friday 8 a.m. - 5 p.m. or 9 a.m. - 6 p.m.

ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 80678

Job Detail

• Company:
  ProMedica Health System

Job Description

ProMedica Coldwater Regional Hospital has been providing high-quality health care services to the Branch County community since 1939. Located in Coldwater, Michigan, ProMedica Coldwater has 71 acute medical beds and 16 adult psychiatric beds to care for patients and their families.

Registers/pre-registers patients to receive medical services in clinic, laboratory, inpatient, outpatient or emergency department. Obtains demographic information, validates insurance, and receives/post payments. Adheres to necessary regulatory requirements. Answers and/or refers questions received from patients, visitors, and staff to appropriate department. Performs various related clerical functions. Always shows respect and value for our customer and projects an image of professionalism.

Accountabilities/Performance Standards

• Perform a variety of face-to-face registration, pre-registration, walk in outpatient scheduling, and collection functions for all patients including self-pay patients.

• Utilize electronic insurance verification system to verify insurance benefits and determine copay and/or coinsurance for the patient's services; ask all eligible patients for copay and/or coinsurance to meet monthly Point of Service goals.

• Contacts patients via phone for necessary information pertaining to registration, billing and financial responsibility via our pre-registration process.

• Assists patients at time of service with general benefit and financial responsibility inquires and posts payments to patient accounts as appropriate.

• Manages time effectively to perform complete registration questionnaires while meeting departmental productivity standards in compliance with system productivity policies. Uses time to complete other departmental duties when patients cannot be registered.

• Maintains high attention to detail by reviewing all work for completeness and accuracy in compliance with system quality assurance policies. Completes registrations to meet department accuracy standards for error-free work as demonstrated on the monthly KPI (Key Performance Indicators).

• Understand basic Registration processes and provide feedback to management on issues that impede timeliness or quality of Registration and work with management to resolve.

• Independently review assigned reports/work queues to ensure goals and deadlines are met.

• Maintains current knowledge of insurance requirements communicated by email, memorandum, educational matrices and in-services.

• Seeks assistance from Financial Counselors when needed to maintain patient flow while resolving financial issues. Communicates effectively with service delivery areas when unresolved financial issues threaten appointment schedules.

• Respects the rights and dignity of all patients. Provides and maintains patient privacy at all times. Is compliant with HIPAA guidelines and privacy practices, patient confidentiality and patient rights.

• Escorts customer/employees to their requested location when possible. (Site Specific).

• Immediately approaches a customer or employee who seems lost and offers assistance.

• Takes ownership of a customer's problem. Ensures the matter is resolved in a timely manner if able or exculpate to the appropriate department.

• Functions as a team member to organize and prioritize responsibilities to complete daily work requirements:

• a. Complies with changes in duties and assignments in a positive and cooperative manner.

• b. Adjusts to peaks in workload: demonstrates flexibility and adaptability to change.

• c. Completes assignments in appropriate time frames.

• d. Offers assistance to co-workers to ensure completion of all assigned duties as necessary.

• e. Performs duties in a self-directed manner with minimal supervision or direction.

• Demonstrates a positive, supportive, respectful and helpful attitude in interactions with all department customers (patients, physicians, visitors and other healthcare team members).

• Assist management with training new staff as necessary.

• Other duties as assigned.

Job Requirements:

• High school diploma or GED.

• Type accuracy of 85%.

• Experience with a computer database program preferred.

• Previous experience in registration, credit/collection or billing, in a healthcare setting is preferred.

• Demonstrate the ability to accurately and independently solve problems.

• Excellent communication and negotiation skills to interact with patients and guarantors to explain payment and billing policies and persuade patients to settle account balances.

• Provide excellent customer service to all customers internally and externally while demonstrating ProMedica's values of compassion, innovation, teamwork, and excellence.

• Ability to move about and between workstations.

• Effective interpersonal skills.

• Input and retrieve information from computer.

• Must be able to complete 4-5 weeks of full time training, Monday thru Friday 8 a.m. - 5 p.m. or 9 a.m. - 6 p.m.

ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 80677

Job Detail

• Company:
  ProMedica Health System

Job Description

POSITION SUMMARY

Functioning as a team member within a patient centric care delivery model for high quality and service within the practice setting. Able to proficiently and effectively navigate through multiple information technology platforms and applications. Renders direct patient care services under supervision demonstrating ProMedica's values to the patient.

ACCOUNTABILITIES

1. Reports for scheduled shifts on time and in a professional manner with regard to behavior, telephone courtesy, dress, identification, and communication with patients' colleagues, and outside agencies.

2. Works closely with the provider and leadership to continually improve the patient experience though daily patient care, clerical support, ongoing projects and assumes additional duties as needed in a self-directed manner.

3. Prepares the patient for the visit by taking vital signs, documenting and order entry within the EPIC system, arranging and coordinating support and ancillary services for patient care, preparing patient rooms for visits, stocking exam rooms, preparing schedules, and providing general support to the providers and patients. Performs specific specialized tests (i.e. pulmonary function tests, phlebotomy procedures) as needed.

4. Provides for a safe patient experience through adherence to clinical protocols, regulatory requirements, manufacturer standards and reports any potential equipment malfunctions or safety violations.

5. May support a variety of clerical office functions including calls, documentation, scanning, etc.

6. Within scope of Medical Assistant, demonstrates clinical knowledge and focuses on customer service to answer and triage patient telephone calls. Records complete and accurate messages and obtains necessary instructions from providers and nurses, etc. when appropriate.

7. Supports internal and external customers, to maintain a superior customer experience across the continuum of care through teamwork. Communicates professionally with patients, providers, and co-workers at all times. Actively participates and is engaged in staff meetings.

8. Collaborates with leadership and other staff to recommend changes to improve the safety, quality, and efficiency of patient care.

9. Performs other duties as assigned that support ProMedica's core values.

Job Requirements:

Education: Must be a high school graduate or its equivalent.

Skills:

- Able to promote a strong commitment towards achieving outstanding internal and external customer satisfaction and superior patient experience.

- Able to work independently, prioritize, problem solve and work cooperatively with faculty and staff.

Certification: BLS (CPR), must present a current BLS course card from the AHA at time of employment or obtain certification within 90 days of hire

PREFERRED QUALIFICATIONS

Education: Completion of a recognized MA program at an accredited college or university.

Years of Experience: 1+ years experience in direct patient care preferred.

Certification: Applicable medical certification preferred (MA, EMT, STNA, etc...)

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category . In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 80822

Job Detail

• Company:
  ProMedica Health System

Job Description

ProMedica is seeking a Full Time Hospitalist to join our well-established hospitalist team at ProMedica Monroe Regional Hospital. Excellent internal medicine-focused hospitalist opportunity for candidates in their third year of Internal Medicine residency or BC/BE in this specialty. Hospitalist experience a plus but not required. Academic focus and teaching experience preferred.

Advantages:

• Employment with ProMedica Physicians, the largest multi-specialty group in the region with more than 1200 employed physicians and advanced practice providers

• Superb work environment

• 7:00AM - 7:00PM; 7 on 7 off, with 7 days of vacation

• Work collaboratively with Advance Practice Providers

• No procedures

• Generous benefits package including medical, dental, vision, 401k, malpractice insurance, vacation, CME

• QPI bonuses

• Relocation assistance

Job Requirements:

Job Requirements

• MD/DO

• Family Medicine with Internal Medicine focus

• BC/BE

• Academic focus

• Teaching experience preferred

• Must demonstrate and promote a strong commitment toward achieving customer / patient satisfaction

• Post offer pre-employment required to include drug screen testing

  ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

  Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category . In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

  Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 80823

Job Detail

• Company:
  ProMedica Health System

Job Description

ProMedica Coldwater Regional Hospital has been providing high-quality health care services to the Branch County community since 1939. Located in Coldwater, Michigan, ProMedica Coldwater has 71 acute medical beds and 16 adult psychiatric beds to care for patients and their families.

Registers/pre-registers patients to receive medical services in clinic, laboratory, inpatient, outpatient or emergency department. Obtains demographic information, validates insurance, and receives/post payments. Adheres to necessary regulatory requirements. Answers and/or refers questions received from patients, visitors, and staff to appropriate department. Performs various related clerical functions. Always shows respect and value for our customer and projects an image of professionalism.

Accountabilities/Performance Standards

• Perform a variety of face-to-face registration, pre-registration, walk in outpatient scheduling, and collection functions for all patients including self-pay patients.

• Utilize electronic insurance verification system to verify insurance benefits and determine copay and/or coinsurance for the patient's services; ask all eligible patients for copay and/or coinsurance to meet monthly Point of Service goals.

• Contacts patients via phone for necessary information pertaining to registration, billing and financial responsibility via our pre-registration process.

• Assists patients at time of service with general benefit and financial responsibility inquires and posts payments to patient accounts as appropriate.

• Manages time effectively to perform complete registration questionnaires while meeting departmental productivity standards in compliance with system productivity policies. Uses time to complete other departmental duties when patients cannot be registered.

• Maintains high attention to detail by reviewing all work for completeness and accuracy in compliance with system quality assurance policies. Completes registrations to meet department accuracy standards for error-free work as demonstrated on the monthly KPI (Key Performance Indicators).

• Understand basic Registration processes and provide feedback to management on issues that impede timeliness or quality of Registration and work with management to resolve.

• Independently review assigned reports/work queues to ensure goals and deadlines are met.

• Maintains current knowledge of insurance requirements communicated by email, memorandum, educational matrices and in-services.

• Seeks assistance from Financial Counselors when needed to maintain patient flow while resolving financial issues. Communicates effectively with service delivery areas when unresolved financial issues threaten appointment schedules.

• Respects the rights and dignity of all patients. Provides and maintains patient privacy at all times. Is compliant with HIPAA guidelines and privacy practices, patient confidentiality and patient rights.

• Escorts customer/employees to their requested location when possible. (Site Specific).

• Immediately approaches a customer or employee who seems lost and offers assistance.

• Takes ownership of a customer's problem. Ensures the matter is resolved in a timely manner if able or exculpate to the appropriate department.

• Functions as a team member to organize and prioritize responsibilities to complete daily work requirements:

• a. Complies with changes in duties and assignments in a positive and cooperative manner.

• b. Adjusts to peaks in workload: demonstrates flexibility and adaptability to change.

• c. Completes assignments in appropriate time frames.

• d. Offers assistance to co-workers to ensure completion of all assigned duties as necessary.

• e. Performs duties in a self-directed manner with minimal supervision or direction.

• Demonstrates a positive, supportive, respectful and helpful attitude in interactions with all department customers (patients, physicians, visitors and other healthcare team members).

• Assist management with training new staff as necessary.

• Other duties as assigned.

Job Requirements:

• High school diploma or GED.

• Type accuracy of 85%.

• Experience with a computer database program preferred.

• Previous experience in registration, credit/collection or billing, in a healthcare setting is preferred.

• Demonstrate the ability to accurately and independently solve problems.

• Excellent communication and negotiation skills to interact with patients and guarantors to explain payment and billing policies and persuade patients to settle account balances.

• Provide excellent customer service to all customers internally and externally while demonstrating ProMedica's values of compassion, innovation, teamwork, and excellence.

• Ability to move about and between workstations.

• Effective interpersonal skills.

• Input and retrieve information from computer.

• Must be able to complete 4-5 weeks of full time training, Monday thru Friday 8 a.m. - 5 p.m. or 9 a.m. - 6 p.m.

ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 80678

Job Detail

• Company:
  ProMedica Health System

Job Description

ProMedica Coldwater Regional Hospital has been providing high-quality health care services to the Branch County community since 1939. Located in Coldwater, Michigan, ProMedica Coldwater has 71 acute medical beds and 16 adult psychiatric beds to care for patients and their families.

Registers/pre-registers patients to receive medical services in clinic, laboratory, inpatient, outpatient or emergency department. Obtains demographic information, validates insurance, and receives/post payments. Adheres to necessary regulatory requirements. Answers and/or refers questions received from patients, visitors, and staff to appropriate department. Performs various related clerical functions. Always shows respect and value for our customer and projects an image of professionalism.

Accountabilities/Performance Standards

• Perform a variety of face-to-face registration, pre-registration, walk in outpatient scheduling, and collection functions for all patients including self-pay patients.

• Utilize electronic insurance verification system to verify insurance benefits and determine copay and/or coinsurance for the patient's services; ask all eligible patients for copay and/or coinsurance to meet monthly Point of Service goals.

• Contacts patients via phone for necessary information pertaining to registration, billing and financial responsibility via our pre-registration process.

• Assists patients at time of service with general benefit and financial responsibility inquires and posts payments to patient accounts as appropriate.

• Manages time effectively to perform complete registration questionnaires while meeting departmental productivity standards in compliance with system productivity policies. Uses time to complete other departmental duties when patients cannot be registered.

• Maintains high attention to detail by reviewing all work for completeness and accuracy in compliance with system quality assurance policies. Completes registrations to meet department accuracy standards for error-free work as demonstrated on the monthly KPI (Key Performance Indicators).

• Understand basic Registration processes and provide feedback to management on issues that impede timeliness or quality of Registration and work with management to resolve.

• Independently review assigned reports/work queues to ensure goals and deadlines are met.

• Maintains current knowledge of insurance requirements communicated by email, memorandum, educational matrices and in-services.

• Seeks assistance from Financial Counselors when needed to maintain patient flow while resolving financial issues. Communicates effectively with service delivery areas when unresolved financial issues threaten appointment schedules.

• Respects the rights and dignity of all patients. Provides and maintains patient privacy at all times. Is compliant with HIPAA guidelines and privacy practices, patient confidentiality and patient rights.

• Escorts customer/employees to their requested location when possible. (Site Specific).

• Immediately approaches a customer or employee who seems lost and offers assistance.

• Takes ownership of a customer's problem. Ensures the matter is resolved in a timely manner if able or exculpate to the appropriate department.

• Functions as a team member to organize and prioritize responsibilities to complete daily work requirements:

• a. Complies with changes in duties and assignments in a positive and cooperative manner.

• b. Adjusts to peaks in workload: demonstrates flexibility and adaptability to change.

• c. Completes assignments in appropriate time frames.

• d. Offers assistance to co-workers to ensure completion of all assigned duties as necessary.

• e. Performs duties in a self-directed manner with minimal supervision or direction.

• Demonstrates a positive, supportive, respectful and helpful attitude in interactions with all department customers (patients, physicians, visitors and other healthcare team members).

• Assist management with training new staff as necessary.

• Other duties as assigned.

Job Requirements:

• High school diploma or GED.

• Type accuracy of 85%.

• Experience with a computer database program preferred.

• Previous experience in registration, credit/collection or billing, in a healthcare setting is preferred.

• Demonstrate the ability to accurately and independently solve problems.

• Excellent communication and negotiation skills to interact with patients and guarantors to explain payment and billing policies and persuade patients to settle account balances.

• Provide excellent customer service to all customers internally and externally while demonstrating ProMedica's values of compassion, innovation, teamwork, and excellence.

• Ability to move about and between workstations.

• Effective interpersonal skills.

• Input and retrieve information from computer.

• Must be able to complete 4-5 weeks of full time training, Monday thru Friday 8 a.m. - 5 p.m. or 9 a.m. - 6 p.m.

ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 80677

Job Detail

• Company:
  ProMedica Health System

Job Description

POSITION SUMMARY

Functioning as a team member within a patient centric care delivery model for high quality and service within the practice setting. Able to proficiently and effectively navigate through multiple information technology platforms and applications. Renders direct patient care services under supervision demonstrating ProMedica's values to the patient.

ACCOUNTABILITIES

1. Reports for scheduled shifts on time and in a professional manner with regard to behavior, telephone courtesy, dress, identification, and communication with patients' colleagues, and outside agencies.

2. Works closely with the provider and leadership to continually improve the patient experience though daily patient care, clerical support, ongoing projects and assumes additional duties as needed in a self-directed manner.

3. Prepares the patient for the visit by taking vital signs, documenting and order entry within the EPIC system, arranging and coordinating support and ancillary services for patient care, preparing patient rooms for visits, stocking exam rooms, preparing schedules, and providing general support to the providers and patients. Performs specific specialized tests (i.e. pulmonary function tests, phlebotomy procedures) as needed.

4. Provides for a safe patient experience through adherence to clinical protocols, regulatory requirements, manufacturer standards and reports any potential equipment malfunctions or safety violations.

5. May support a variety of clerical office functions including calls, documentation, scanning, etc.

6. Within scope of Medical Assistant, demonstrates clinical knowledge and focuses on customer service to answer and triage patient telephone calls. Records complete and accurate messages and obtains necessary instructions from providers and nurses, etc. when appropriate.

7. Supports internal and external customers, to maintain a superior customer experience across the continuum of care through teamwork. Communicates professionally with patients, providers, and co-workers at all times. Actively participates and is engaged in staff meetings.

8. Collaborates with leadership and other staff to recommend changes to improve the safety, quality, and efficiency of patient care.

9. Performs other duties as assigned that support ProMedica's core values.

Job Requirements:

Education: Must be a high school graduate or its equivalent.

Skills:

- Able to promote a strong commitment towards achieving outstanding internal and external customer satisfaction and superior patient experience.

- Able to work independently, prioritize, problem solve and work cooperatively with faculty and staff.

Certification: BLS (CPR), must present a current BLS course card from the AHA at time of employment or obtain certification within 90 days of hire

PREFERRED QUALIFICATIONS

Education: Completion of a recognized MA program at an accredited college or university.

Years of Experience: 1+ years experience in direct patient care preferred.

Certification: Applicable medical certification preferred (MA, EMT, STNA, etc...)

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Requisition ID: 80825

Job Detail

• Company:
  ProMedica Health System

Job Description

This LPN position is a staff position that has direct care responsibilities as well as supervisor responsibility for caregivers. The Licensed Practical Nurse - LPN is responsible for supervising nursing personnel to deliver nursing care and within scope of practice coordinates care delivery, which will ensure that resident's needs are met in accordance with professional standards of practice through physician orders, facility policies and procedures, and federal, state and local guidelines.

Non-profit company qualifies for Federal Student Loan Forgiveness program

$5,000 SIGN ON BONUS PLUS AMAZING benefits with NO WAITING PERIOD including no mandate to stay over for shift coverage, referral bonuses, tuition reimbursement, student loan repayment assistance, employee discounts with Verizon, Costco, Disney & more, employee appreciation events, uniforms, EAP, medical, dental, 401K, vision, company paid life insurance, paid time off, paid parental leave, pet insurance and more

Job Requirements:

Skills: Ability to read thermometers, charts and testing equipment; Must be able to read, write, and speak English in an understandable manner Years of Experience: 2-3 years clinical experience; Gerontological nursing including dementia population preferred License: Must have a valid and current LPN/LVN state license

Physical Demands: Ability to sit, stand, walk, bend and squat for prolonged periods; Ability to push and pull objects and lift and carry up to 20 pounds, unassisted on a frequent basis (occasionally up to 50 pounds, unassisted); Full use of gross and fine motor skills of the upper and lower extremities (i.e., treatments, dressing changes, medication supervision, writing notations, etc.)

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 80827

Job Detail

• Company:
  ProMedica Health System

Job Description

ProMedica Toledo Hospital is one of the largest acute-care facilities in the region. Our 794-bed hospital is staffed by more than 4,800 professional healthcare employees who serve a 27-county area throughout northwest Ohio and southeast Michigan. We also have the area's largest board-certified medical staff, which is made up of more than 1,000 primary care and specialty physicians. Excellent customer service skills and the ability to work in a fast paced environment are a must. In addition, for 15 consecutive years, residents of Greater Toledo have named us the Consumer Choice Award winner in our market. In fact, we're the only hospital in northwest Ohio to receive this honor.

Position Summary

The Respiratory Care Equipment Supply Coordinator will assume primary responsibility for maintaining respiratory care equipment in clean, working order. The individual must be committed to providing patients and families with a positive experience through compassionate care and excellent service, safely and efficiently. This individual will display professionalism at all times and maintain patient confidentiality.

Accountabilities

• Must be able to move about hospital and between workstations, and perform with a high degree of mechanical aptitude and accuracy, with particular attention to detail. Must be able to input and retrieve computer information.

• Performs cleaning, disinfection, decontamination, assembly, and pretesting of Respiratory Care Critical Care Mechanical Ventilators and other equipment in accordance with Department and Hospital policies and procedures. Delivers supplies and equipment to patient care areas, as needed.

• Enters supply and equipment orders, as needed, to ensure proper par levels of Respiratory Care equipment, including gas cylinders, supplies, and miscellaneous department essentials. Reports any needs to department Leadership.

• Maintains the cleanliness and organization of all non-patient care areas in the Respiratory Care equipment and supply spaces.

• Participates in performance improvement initiatives, as needed, and collaborates with other disciplines to enhance patient and employee safety.

• Actively participates in the orientation of new staff and contributes to the growth of others, as needed.

• Understands and acts in accordance with all Respiratory Care and Hospitals policies and procedures for those areas of responsibility and is able to independently function in those areas.

• Performs other related duties, as assigned or requested by Leadership within the scope of training and practice.

Job Requirements:

• Education: High school diploma or equivalent

• Skills:

• Have excellent communication, interpersonal, organizational, problem solving and critical thinking skills.

• Be able to communicate and interact effectively and collaboratively with a variety of professionals, including physicians, nurses, care navigators and administrators, to promote a seamless patient care continuum.

Preferred Qualifications

• Skills: Mechanical aptitude

• Years of Experience: Health care related experience

• Certification: BLS

Working Conditions

• Personal Protective Equipment: Tolerate exposure to infectious diseases and follow infection prevention and control strategies.

• Physical Demands:

• Be able to move about hospital and between workstations, efficiently and effectively.

• Must be able to occasionally and with assistance move heavy weight materials equipment, or patients.

ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 80655

Job Detail

• Company:
  ProMedica Health System

Job Description

POSITION SUMMARY

Functioning as a team member within a patient centric care delivery model for high quality and service within the practice setting. Able to proficiently and effectively navigate through multiple information technology platforms and applications. Renders direct patient care services under supervision demonstrating ProMedica's values to the patient.

ACCOUNTABILITIES

1. Reports for scheduled shifts on time and in a professional manner with regard to behavior, telephone courtesy, dress, identification, and communication with patients' colleagues, and outside agencies.

2. Works closely with the provider and leadership to continually improve the patient experience though daily patient care, clerical support, ongoing projects and assumes additional duties as needed in a self-directed manner.

3. Prepares the patient for the visit by taking vital signs, documenting and order entry within the EPIC system, arranging and coordinating support and ancillary services for patient care, preparing patient rooms for visits, stocking exam rooms, preparing schedules, and providing general support to the providers and patients. Performs specific specialized tests (i.e. pulmonary function tests, phlebotomy procedures) as needed.

4. Provides for a safe patient experience through adherence to clinical protocols, regulatory requirements, manufacturer standards and reports any potential equipment malfunctions or safety violations.

5. May support a variety of clerical office functions including calls, documentation, scanning, etc.

6. Within scope of Medical Assistant, demonstrates clinical knowledge and focuses on customer service to answer and triage patient telephone calls. Records complete and accurate messages and obtains necessary instructions from providers and nurses, etc. when appropriate.

7. Supports internal and external customers, to maintain a superior customer experience across the continuum of care through teamwork. Communicates professionally with patients, providers, and co-workers at all times. Actively participates and is engaged in staff meetings.

8. Collaborates with leadership and other staff to recommend changes to improve the safety, quality, and efficiency of patient care.

9. Performs other duties as assigned that support ProMedica's core values.

REQUIRED QUALIFICATIONS

Education: Must be a high school graduate or its equivalent.

Skills:

- Able to promote a strong commitment towards achieving outstanding internal and external customer satisfaction and superior patient experience.

- Able to work independently, prioritize, problem solve and work cooperatively with faculty and staff.

Certification: BLS (CPR), must present a current BLS course card from the AHA at time of employment or obtain certification within 90 days of hire

PREFERRED QUALIFICATIONS

Education: Completion of a recognized MA program at an accredited college or university.

Years of Experience: 1+ years experience in direct patient care preferred.

Certification: Applicable medical certification preferred (MA, EMT, STNA, etc...)

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category . In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 80819

Job Detail

• Company:
  ProMedica Health System

Job Description

Performs all aspects of sterile processing functions to support the needs of the hospital.

ACCOUNTABILITIES

All duties listed below are essential unless noted otherwise

1. Decontaminates, inspects, and maintains reusable instruments to prepare items for high temperature washing, pasteurization, and/or sterilization.

2. Participates in cost containment initiates by monitoring trash and linen for instruments as well as identifying instrument in need of repair.

3. Prepares designated reusable supplies, instruments, etc., in the proper quantity and layout to meet the requirements of physician and medical/surgical needs with minimal errors.

4. Wraps designated supplies according to technical specifications to ensure sterility during handling and/or through its shelf life.

5. Ensures processed items meet technical standards and sterilization through the use of control procedures in the sterilization process. Performs biological and chemical monitoring in accordance with quality assurance standards.

6. Operates washers, sterilizers, low temperature sterilizer, cart washer, sonic, and pasteurizer following the manufacturers' operational procedures.

7. Responds to patient care requests for delivery of processed supplies and instruments.

8. Acts as a core preceptor in orientation of processing technicians. Utilized as a resource for basic sterilization/processing problems.

9. Cleans and tests patient care equipment between each patient use. Completes Bio-Medical service request forms for any malfunctioning equipment.

10. Documents productivity by recording functions completed on daily work sheets.

11. Inspects linens for tears, stains, etc. Sends damaged for repair or disposal according to departmental procedures.

12. Processes linen, such as, sorting, folding, counting, stacking, packing, according to departmental policy.

13. Label instruments clearly and correctly following departmental policy and procedures.

14. Performs other duties as directed.

Job Requirements:

Education: High School diploma or equivalent

Skills: Requires proficiency in technical procedures and to familiarity with a broad range of surgical instruments. Must be able to understand directions and be able to communicate and respond to inquiries. Must have excellent interpersonal skills. Must be able to input and retrieve information from a computer. Must be able to differentiate colors, and operate sterilizer, washer-sterilizer, pasteurizer, computer, etc.

Certification: Certification as a Central Service Technician

WORKING CONDITIONS

Physical Demands: Must be able to move about hospital and between workstations. Must be able to tolerate exposure to dust, cleaning chemicals, heat, and fumes. Must be able to frequently move, lift and/or carry light to very heavy weight materials and equipment.

The above list of accountabilities is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or other status protected by applicable law.

Equal Opportunity Employer/Drug-Free Workplac

Requisition ID: 80698

Job Detail

• Company:
  ProMedica Health System